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Can I speak to Ross? Hey. Good. Good. Good. How's your weekend? Okay. Oh, good. Hey. Hey. I got your address. So going to Western Australia, I wanna check with you the because the stock is in New South Wales. Right? So by free freight, it'll be by road. Going there, it will take about one week. So your customer will receive it, like, next Monday by road. If you want quicker by air by by air, $40, they'll get it the next business day. Yeah. So which one you want? You want the free freight at zero cost to you, or you want $40? You will be going by air so that your customer get it tomorrow. Okay. Okay. I'll put it as so the customer can get it tomorrow. K. Let me process it right now for you by $40 or more. Okay. No problem. I'll send you an invite shortly. Thanks. Thanks, Ross. Okay. No problem. All good. Thanks. Bye. 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Can I speak to Ross? Hey. Good. Good.\n\nGood. How's your weekend? Okay. Oh, good. Hey.\n\nHey. I got your address. So going to Western Australia, I wanna check with you the because the stock is in New South Wales. Right? So by free freight, it'll be by road.\n\nGoing there, it will take about one week. So your customer will receive it, like, next Monday by road. If you want quicker by air by by air, $40, they'll get it the next business day. Yeah. So which one you want?\n\nYou want the free freight at zero cost to you, or you want $40? You will be going by air so that your customer get it tomorrow. Okay. Okay. I'll put it as so the customer can get it tomorrow.\n\nK. Let me process it right now for you by $40 or more. Okay. No problem. I'll send you an invite shortly.\n\nThanks. Thanks, Ross. Okay. No problem. All good.\n\nThanks. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":4.08,"end":4.58,"sentiment":"neutral","sentiment_score":0.017693687230348587},{"text":"Can I speak to Ross?","start":4.7999997,"end":6.1,"sentiment":"neutral","sentiment_score":0.011459257826209069},{"text":"Hey.","start":9.12,"end":9.62,"sentiment":"neutral","sentiment_score":0.27493423223495483},{"text":"Good.","start":9.679999,"end":9.92,"sentiment":"positive","sentiment_score":0.49509552121162415},{"text":"Good.","start":9.92,"end":10.08,"sentiment":"positive","sentiment_score":0.5407826900482178}],"sentiment":"neutral","sentiment_score":0.15397804665068784,"num_words":9,"start":4.08,"end":10.08},{"sentences":[{"text":"Good.","start":10.08,"end":10.32,"sentiment":"positive","sentiment_score":0.5448044538497925},{"text":"How's your 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Can I speak to Ross?\n\nChannel 0: Yes. Raymond. Rob speaking. How are you, man?\n\nChannel 1: Hey. Good. Good. Good. How's your weekend?\n\nChannel 0: It's been good. I\n\nChannel 1: Okay. Oh,\n\nChannel 0: just\n\nChannel 1: good.\n\nChannel 0: been busy, so\n\nChannel 1: Hey.\n\nChannel 0: mhmm.\n\nChannel 1: Hey. I got your address. So going to Western Australia, I wanna check with you the because the stock is in New South Wales. Right?\n\nChannel 0: Mhmm.\n\nChannel 1: So by free freight, it'll be by road. Going there, it will take about one week. So your customer will receive it, like, next Monday by\n\nChannel 0: Okay.\n\nChannel 1: road.\n\nChannel 0: Okay.\n\nChannel 1: If\n\nChannel 0: And\n\nChannel 1: you want\n\nChannel 0: by faith?\n\nChannel 1: quicker by air by by air, $40, they'll get it the next business day.\n\nChannel 0: Next business day.\n\nChannel 1: Yeah. So which one you want? You want the free freight at zero cost to you, or you want $40? You will be going by air so that your customer get it tomorrow.\n\nChannel 0: Yeah. No worries. We can go by air.\n\nChannel 1: Okay. Okay. I'll put it\n\nChannel 0: Yep.\n\nChannel 1: as so the customer can get it tomorrow. K. Let me process it right now for you by $40 or more. Okay.\n\nChannel 0: Alright.\n\nChannel 1: No problem.\n\nChannel 0: Yep.\n\nChannel 1: I'll send you an invite shortly. Thanks.\n\nChannel 0: Yep.\n\nChannel 1: Thanks, Ross.\n\nChannel 0: Send me the invoice. We'll, pay you.\n\nChannel 1: Okay.\n\nChannel 0: Alright?\n\nChannel 1: No problem. All good. Thanks.\n\nChannel 0: Yep.\n\nChannel 1: Bye.\n\nChannel 0: Yep. Thanks.\n\nChannel 1: Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.56,"end":3.06,"sentiment":"neutral","sentiment_score":0.014198102056980131}],"sentiment":"neutral","sentiment_score":0.014198102056980131,"channel":0,"num_words":1,"start":2.56,"end":3.06},{"sentences":[{"text":"Hi.","start":4.08,"end":4.58,"sentiment":"neutral","sentiment_score":0.017693687230348587},{"text":"Can I speak to Ross?","start":4.7999997,"end":6.1,"sentiment":"neutral","sentiment_score":0.011459257826209069}],"sentiment":"neutral","sentiment_score":0.012498329393565655,"channel":1,"num_words":6,"start":4.08,"end":6.1},{"sentences":[{"text":"Yes.","start":7.2,"end":7.52,"sentiment":"neutral","sentiment_score":0.04107184708118439},{"text":"Raymond.","start":7.52,"end":7.9199996,"sentiment":"neutral","sentiment_score":0.03390975669026375},{"text":"Rob speaking.","start":7.9199996,"end":8.639999,"sentiment":"neutral","sentiment_score":0.05070636235177517},{"text":"How are you, 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customer calls to confirm the delivery of a free freight package to their customer in Western Australia. The agent confirms the delivery and provides the customer with a price quote for the package. The customer agrees to pay by air and the agent processes the order."},"intents":{"segments":[{"text":"I got your address. So going to Western Australia, I wanna check with you the because the stock is in New South Wales. Right? Mhmm.","start_word":36,"end_word":60,"intents":[{"intent":"Provide address","confidence_score":0.18551765}]},{"text":"So going to Western Australia, I wanna check with you the because the stock is in New South Wales. Right? Mhmm.","start_word":40,"end_word":60,"intents":[{"intent":"Check stock","confidence_score":0.071868286}]},{"text":"So which one you want?","start_word":114,"end_word":118,"intents":[{"intent":"Confirm reservation","confidence_score":0.000012723574}]},{"text":"So which one you want? You want the free freight at zero cost to you, or you want $40? You will be going by air so that your customer get it tomorrow. 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Mhmm. So by free freight, it'll be by road. Going there, it will take about one week. So your customer will receive it, like, next Monday by Okay. road. Okay. If And you want by faith? quicker by air by by air, $40, they'll get it the next business day. Next business day. Yeah. So which one you want? You want the free freight at zero cost to you, or you want $40? You will be going by air so that your customer get it tomorrow. Yeah. No worries. We can go by air. Okay. Okay. I'll put it Yep. as so the customer can get it tomorrow. K. Let me process it right now for you by $40 or more. Okay. Alright. No problem. Yep. I'll send you an invite shortly. Thanks. Yep. Thanks, Ross. Send me the invoice. We'll, pay you. Okay. Alright? No problem. All good.","start_word":25,"end_word":208,"sentiment":"neutral","sentiment_score":0.08728287369012833},{"text":"Thanks.","start_word":209,"end_word":209,"sentiment":"positive","sentiment_score":0.3423786163330078},{"text":"Yep. Bye. Yep. Thanks. Bye. 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