{"metadata":{"transaction_key":"deprecated","request_id":"019eaeeb-6a79-7293-b932-9893f875b36c","sha256":"f77328c005348db46f9e26b0b3ed0668fe9eac5db50cfdbe77f5b95fa7f35ae4","created":"2026-06-10T00:25:25.307Z","duration":9.143937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":41},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. It's Ian. I'm not available right now. Please leave a message, and I'll get back to you as soon as I can. Cheers. Bye.","confidence":0.9980469,"words":[{"word":"hi","start":3.04,"end":3.36,"confidence":0.97680664,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.03585607185959816},{"word":"it's","start":3.36,"end":3.6,"confidence":0.9951172,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.04889699816703797},{"word":"ian","start":3.6,"end":4.0,"confidence":0.8703613,"punctuated_word":"Ian.","sentiment":"neutral","sentiment_score":0.03888827934861183},{"word":"i'm","start":4.0,"end":4.08,"confidence":0.9008789,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.24614217877388},{"word":"not","start":4.08,"end":4.3199997,"confidence":0.9892578,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.40065765380859375},{"word":"available","start":4.3199997,"end":4.72,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.3474537134170532},{"word":"right","start":4.72,"end":4.96,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.3672720789909363},{"word":"now","start":4.96,"end":5.2,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.34784188866615295},{"word":"please","start":5.2,"end":5.52,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.20724524557590485},{"word":"leave","start":5.52,"end":5.68,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.14869028329849243},{"word":"a","start":5.68,"end":5.7599998,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1674382984638214},{"word":"message","start":5.7599998,"end":6.08,"confidence":0.88427734,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.06850732117891312},{"word":"and","start":6.08,"end":6.24,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06070467084646225},{"word":"i'll","start":6.24,"end":6.3999996,"confidence":0.99560547,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.08044203370809555},{"word":"get","start":6.3999996,"end":6.56,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.0341377854347229},{"word":"back","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.008913964033126831},{"word":"to","start":6.72,"end":6.8799996,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07983222603797913},{"word":"you","start":6.8799996,"end":6.96,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05811184644699097},{"word":"as","start":6.96,"end":7.12,"confidence":0.92822266,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.04279085993766785},{"word":"soon","start":7.12,"end":7.3599997,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.06799781322479248},{"word":"as","start":7.3599997,"end":7.44,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.001567736268043518},{"word":"i","start":7.44,"end":7.52,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0818776786327362},{"word":"can","start":7.52,"end":7.9199996,"confidence":0.99902344,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.030018091201782227},{"word":"cheers","start":7.9199996,"end":8.32,"confidence":0.99397784,"punctuated_word":"Cheers.","sentiment":"positive","sentiment_score":0.5272011160850525},{"word":"bye","start":8.32,"end":8.82,"confidence":0.9916992,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.2522316575050354}],"paragraphs":{"transcript":"\nHi. It's Ian. I'm not available right now. Please leave a message, and I'll get back to you as soon as I can. Cheers.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.04,"end":3.36,"sentiment":"neutral","sentiment_score":0.03585607185959816},{"text":"It's Ian.","start":3.36,"end":4.0,"sentiment":"neutral","sentiment_score":0.0438926387578249},{"text":"I'm not available right now.","start":4.0,"end":5.2,"sentiment":"negative","sentiment_score":-0.3418735027313232},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":5.2,"end":7.9199996,"sentiment":"neutral","sentiment_score":-0.0032414610187212626},{"text":"Cheers.","start":7.9199996,"end":8.32,"sentiment":"positive","sentiment_score":0.5272011160850525}],"sentiment":"neutral","sentiment_score":-0.046131123478213944,"num_words":24,"start":3.04,"end":8.32},{"sentences":[{"text":"Bye.","start":8.32,"end":8.82,"sentiment":"neutral","sentiment_score":0.2522316575050354}],"sentiment":"neutral","sentiment_score":0.2522316575050354,"num_words":1,"start":8.32,"end":8.82}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. It's Ian. I'm not available right now. Please leave a message, and I'll get back to you as soon as I can. Cheers.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.04,"end":3.36,"sentiment":"neutral","sentiment_score":0.03585607185959816},{"text":"It's Ian.","start":3.36,"end":4.0,"sentiment":"neutral","sentiment_score":0.0438926387578249},{"text":"I'm not available right now.","start":4.0,"end":5.2,"sentiment":"negative","sentiment_score":-0.3418735027313232},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":5.2,"end":7.9199996,"sentiment":"neutral","sentiment_score":-0.0032414610187212626},{"text":"Cheers.","start":7.9199996,"end":8.32,"sentiment":"positive","sentiment_score":0.5272011160850525}],"sentiment":"neutral","sentiment_score":-0.046131123478213944,"channel":1,"num_words":24,"start":3.04,"end":8.32},{"sentences":[{"text":"Bye.","start":8.32,"end":8.82,"sentiment":"neutral","sentiment_score":0.2522316575050354}],"sentiment":"neutral","sentiment_score":0.2522316575050354,"channel":1,"num_words":1,"start":8.32,"end":8.82}]},"summary":{"result":"success","short":"Hi. It's Ian. I'm not available right now. Please leave a message, and I'll get back to you as soon as I can. Cheers. Bye."},"intents":{"segments":[{"text":"Bye.","start_word":24,"end_word":24,"intents":[{"intent":"Leave message","confidence_score":0.7004314}]}]},"sentiments":{"segments":[{"text":"Hi. It's Ian. I'm not available right now. Please leave a message, and I'll get back to you as soon as I can.","start_word":0,"end_word":22,"sentiment":"neutral","sentiment_score":-0.0670565515756607},{"text":"Cheers. Bye.","start_word":23,"end_word":24,"sentiment":"positive","sentiment_score":0.43209823966026306}],"average":{"sentiment":"neutral","sentiment_score":0.00599048631947215}}}}