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And every time I try to explain it to him, he still doesn't understand. And, genuinely, I I just think I need to just rewrite it and submit it so that he it's so it just shuts him and stops getting because I I'm trying to explain it to him. We've done everything. He's got the exact same the the we're running the exact same report twice, but he he just doesn't get it. He doesn't and it and it's just I I've never had this problem before, and and and I've got another project with him, and now I'm terrified of this next project coming up. I have I'm gonna have to rewrite it. I I'm gonna get Maddie to rewrite it so it's a little bit cheaper, and what I'll just do it four hours. So I know I said in the email $2.60, but Maddie charges out at $1.80. We'll do a $1.80 for four hours, finish the report, and get it out to you. I found a mistake by me. Yeah. No. They yeah. No. But I the what it wasn't a mistake by me. They gave us the wrong model. They gave us the wrong data. They gave us the wrong model. No. They didn't. I built a new model myself. From from my own. And then I also okay. Look. If you don't wanna pay, that's fine. I'm I won't be doing any more work, though. That that's that that's where I'm at. I've I've worked my ass up for this project. I'm talking to him constantly to try and get it. If that's where you want to go, I'm quite frustrated now. I've done my project. I've done the assessment. I've submitted it the way it is. It should have been approved. This is council's problem. Now that I I've even updated it to the way that they wanted it, even though they gave me the wrong model, they gave me the wrong information. We've had three meetings with them, which I only quoted for two. I reduced the cost of this assessment for you originally. Not so I'm I'm out of pocket quite a lot. I'm happy to do it for four hours and get it out done, but if if you don't want to do that, that's fine. The report never Okay. Correct. Yeah. I'm gonna update it, but I've never had to do that before. That's that's not something we do. But he needs it. He needs it, so I'm gonna show him a table. I'm gonna I'll put a table in there that says, this is the flood level from the house. This is the flood level from the exact footprint. I've never had to do this before, but, yes, that's where I'm going that's what the next part will be. It will literally just be explaining every little thing that he's asked because he obviously doesn't understand. I it's just painful. I I'm so upset. I can't tell you how difficult this has been. I've got four projects already completed within this time. I'm done. I'm not doing it in their council anymore. That's this is this is horrible. This has been horrible. Yeah. I thought why we're working in the castle again. But yeah. No. I look. If if you get your partner or wife to call me, and I'll speak to them. Okay. Cheers. Thanks. 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Farim. How are you? I'm I'm, yeah, alright. I'm really angry. And I think maybe I need to stop talking to Subada.\n\nSubada, he he genuinely has he doesn't know what he's talking about. And every time I try to explain it to him, he still doesn't understand. And, genuinely, I I just think I need to just rewrite it and submit it so that he it's so it just shuts him and stops getting because I I'm trying to explain it to him. We've done everything. He's got the exact same the the we're running the exact same report twice, but he he just doesn't get it.\n\nHe doesn't and it and it's just I I've never had this problem before, and and and I've got another project with him, and now I'm terrified of this next project coming up. I have I'm gonna have to rewrite it. I I'm gonna get Maddie to rewrite it so it's a little bit cheaper, and what I'll just do it four hours. So I know I said in the email $2.60, but Maddie charges out at $1.80. We'll do a $1.80 for four hours, finish the report, and get it out to you.\n\nI found a mistake by me. Yeah. No. They yeah. No.\n\nBut I the what it wasn't a mistake by me. They gave us the wrong model. They gave us the wrong data. They gave us the wrong model. No.\n\nThey didn't. I built a new model myself. From from my own. And then I also okay. Look.\n\nIf you don't wanna pay, that's fine. I'm I won't be doing any more work, though. That that's that that's where I'm at. I've I've worked my ass up for this project. I'm talking to him constantly to try and get it.\n\nIf that's where you want to go, I'm quite frustrated now. I've done my project. I've done the assessment. I've submitted it the way it is. It should have been approved.\n\nThis is council's problem. Now that I I've even updated it to the way that they wanted it, even though they gave me the wrong model, they gave me the wrong information. We've had three meetings with them, which I only quoted for two. I reduced the cost of this assessment for you originally. Not so I'm I'm out of pocket quite a lot.\n\nI'm happy to do it for four hours and get it out done, but if if you don't want to do that, that's fine. The report never Okay. Correct. Yeah. I'm gonna update it, but I've never had to do that before.\n\nThat's that's not something we do. But he needs it. He needs it, so I'm gonna show him a table. I'm gonna I'll put a table in there that says, this is the flood level from the house. This is the flood level from the exact footprint.\n\nI've never had to do this before, but, yes, that's where I'm going that's what the next part will be. It will literally just be explaining every little thing that he's asked because he obviously doesn't understand. I it's just painful. I I'm so upset. I can't tell you how difficult this has been.\n\nI've got four projects already completed within this time. I'm done. I'm not doing it in their council anymore. That's this is this is horrible. This has been horrible.\n\nYeah. I thought why we're working in the castle again. But yeah. No. I look.\n\nIf if you get your partner or wife to call me, and I'll speak to them. Okay. Cheers. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Farim.","start":2.24,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.16835451871156693},{"text":"How are you?","start":2.8799999,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.2351334144671758},{"text":"I'm I'm, yeah, alright.","start":5.7599998,"end":7.54,"sentiment":"negative","sentiment_score":-0.3815292492508888},{"text":"I'm really angry.","start":7.68,"end":8.74,"sentiment":"negative","sentiment_score":-0.7248289982477824},{"text":"And I think maybe I need to stop talking to Subada.","start":9.36,"end":12.179999,"sentiment":"negative","sentiment_score":-0.6979666352272034}],"sentiment":"negative","sentiment_score":-0.44939685645310773,"num_words":23,"start":2.24,"end":12.179999},{"sentences":[{"text":"Subada, he he genuinely has he doesn't know what he's talking about.","start":13.415,"end":18.555,"sentiment":"negative","sentiment_score":-0.664765531818072},{"text":"And every time I try to explain it to him, he 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Yeah. Not bad. How are you? Mhmm. Yeah. Yes. Yeah. Okay. See, I I mean, it's it's not a big cost you are asking, but, like, from by principle, like, why I would need to pay because it's it was a mistake. And then you rectified that make mistake on the model during the weekend. You fixed that. But but you did not did you give did they give you any new model? So yeah. Yeah. See, I have to talk to my wife. No. I understand, Alex. Yeah. I'm I'm not. What is the surety that if sorry, Alex. First of all, thank you so much. Like, you did a lot of work on the weekend as well, and and I don't have words to to say thank you. I mean, definitely, there was a mistake happened, and I'm not sure, like, if it is counsel or whoever. But you have rectified it, so thank you. But what I'm trying to say is that see see understand my situation as well as well. I've been stuck for six months, and we want to get this across the line. And my wife is a civil engineer, and she's also like, she has done work on the flood side as well in the past. And she has told me that she will handle it. So I let's like, she will maybe call you sometime today or tomorrow. But I just wanna say that what is the surety? I would just wanna ask that. What is the surety that if you provide the new report, he will accept it? I think he's looking for a specific wording. He's looking for that, something like if the flood levels are flood level at the envelope is x y z, then the floor after the freeboard requirement, the NFL should be this. He's he's looking yeah. He's I think he's yeah. I think there's a word, like, you know, you follow. Yeah. Yeah. Yeah. Like, they are busy, Paula. Like, they have a pattern and they want to follow the exact pattern once they have received from someone else. They don't use they don't wanna use their brain, which is unfortunate for us. But yeah. No. I understand. Yeah. No. That's I mean, if you have new work coming in Maroondah Council, then definitely that will help because there's there's no way to be in that council. Yeah. Thank you. Yeah. Okay. Cool. Thank you, Alex. Thanks for everything. Thank you. 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Alex. Yeah. Not bad. How are you? Mhmm.\n\nYeah. Yes. Yeah. Okay. See, I I mean, it's it's not a big cost you are asking, but, like, from by principle, like, why I would need to pay because it's it was a mistake.\n\nAnd then you rectified that make mistake on the model during the weekend. You fixed that. But but you did not did you give did they give you any new model? So yeah. Yeah.\n\nSee, I have to talk to my wife. No. I understand, Alex. Yeah. I'm I'm not.\n\nWhat is the surety that if sorry, Alex. First of all, thank you so much. Like, you did a lot of work on the weekend as well, and and I don't have words to to say thank you. I mean, definitely, there was a mistake happened, and I'm not sure, like, if it is counsel or whoever. But you have rectified it, so thank you.\n\nBut what I'm trying to say is that see see understand my situation as well as well. I've been stuck for six months, and we want to get this across the line. And my wife is a civil engineer, and she's also like, she has done work on the flood side as well in the past. And she has told me that she will handle it. So I let's like, she will maybe call you sometime today or tomorrow.\n\nBut I just wanna say that what is the surety? I would just wanna ask that. What is the surety that if you provide the new report, he will accept it? I think he's looking for a specific wording. He's looking for that, something like if the flood levels are flood level at the envelope is x y z, then the floor after the freeboard requirement, the NFL should be this.\n\nHe's he's looking yeah. He's I think he's yeah. I think there's a word, like, you know, you follow. Yeah. Yeah.\n\nYeah. Like, they are busy, Paula. Like, they have a pattern and they want to follow the exact pattern once they have received from someone else. They don't use they don't wanna use their brain, which is unfortunate for us. But yeah.\n\nNo. I understand. Yeah. No. That's I mean, if you have new work coming in Maroondah Council, then definitely that will help because there's there's no way to be in that council.\n\nYeah. Thank you. Yeah. Okay. Cool.\n\nThank you, Alex. Thanks for everything. Thank you. 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sometime today or tomorrow.","start":197.81,"end":202.23,"sentiment":"neutral","sentiment_score":0.046895603147836834}],"sentiment":"neutral","sentiment_score":-0.0593400573876651,"num_words":79,"start":180.35501,"end":202.23},{"sentences":[{"text":"But I just wanna say that what is the surety?","start":203.17,"end":206.29001,"sentiment":"neutral","sentiment_score":-0.011824623495340348},{"text":"I would just wanna ask that.","start":206.29001,"end":207.41,"sentiment":"neutral","sentiment_score":-0.00559858667353789},{"text":"What is the surety that if you provide the new report, he will accept it?","start":207.41,"end":211.545,"sentiment":"neutral","sentiment_score":0.0242066007728378},{"text":"I think he's looking for a specific wording.","start":211.605,"end":213.78499,"sentiment":"neutral","sentiment_score":-0.02407786762341857},{"text":"He's looking for that, something like if the flood levels are flood level at the envelope is x y z, then the floor after the freeboard 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follow.","start":230.61,"end":232.87,"sentiment":"neutral","sentiment_score":-0.018719504959881304},{"text":"Yeah.","start":239.17,"end":239.595,"sentiment":"neutral","sentiment_score":-0.003704480826854706},{"text":"Yeah.","start":251.515,"end":251.97,"sentiment":"neutral","sentiment_score":-0.06369494646787643}],"sentiment":"neutral","sentiment_score":-0.02287577341000239,"num_words":21,"start":227.57,"end":251.97},{"sentences":[{"text":"Yeah.","start":252.13,"end":252.37,"sentiment":"neutral","sentiment_score":-0.09090077877044678},{"text":"Like, they are busy, Paula.","start":252.37,"end":253.81,"sentiment":"neutral","sentiment_score":-0.18545676469802858},{"text":"Like, they have a pattern and they want to follow the exact pattern once they have received from someone else.","start":253.81,"end":258.31,"sentiment":"neutral","sentiment_score":-0.19282129928469657},{"text":"They don't use they don't wanna use their brain, which is unfortunate for us.","start":258.53,"end":262.63,"sentiment":"negative","sentiment_score":-0.3996581052030836},{"text":"But yeah.","start":263.09,"end":268.88498,"sentiment":"neutral","sentiment_score":-0.20040025562047958}],"sentiment":"neutral","sentiment_score":-0.25882439457234885,"num_words":42,"start":252.13,"end":268.88498},{"sentences":[{"text":"No.","start":269.60498,"end":270.10498,"sentiment":"neutral","sentiment_score":-0.15285471081733704},{"text":"I understand.","start":270.82498,"end":272.54498,"sentiment":"neutral","sentiment_score":-0.12572931498289108},{"text":"Yeah.","start":273.26498,"end":273.585,"sentiment":"neutral","sentiment_score":-0.06933145225048065},{"text":"No.","start":273.585,"end":273.745,"sentiment":"neutral","sentiment_score":-0.16061106324195862},{"text":"That's I mean, if you have new work coming in Maroondah Council, then definitely that will help because there's there's no way to be in that council.","start":273.745,"end":283.15,"sentiment":"neutral","sentiment_score":-0.16961420258438145}],"sentiment":"neutral","sentiment_score":-0.16293247893918306,"num_words":32,"start":269.60498,"end":283.15},{"sentences":[{"text":"Yeah.","start":285.21,"end":285.71,"sentiment":"neutral","sentiment_score":-0.1053401529788971},{"text":"Thank you.","start":287.13,"end":287.95,"sentiment":"neutral","sentiment_score":-0.004583850502967835},{"text":"Yeah.","start":294.95096,"end":295.35095,"sentiment":"neutral","sentiment_score":0.026107538491487503},{"text":"Okay.","start":295.35095,"end":295.59094,"sentiment":"neutral","sentiment_score":0.10166582465171814},{"text":"Cool.","start":295.59094,"end":295.91095,"sentiment":"neutral","sentiment_score":0.22823695838451383}],"sentiment":"neutral","sentiment_score":0.04025041125714778,"num_words":6,"start":285.21,"end":295.91095},{"sentences":[{"text":"Thank you, Alex.","start":295.91095,"end":296.55093,"sentiment":"neutral","sentiment_score":0.2862289647261302},{"text":"Thanks for everything.","start":296.55093,"end":297.43094,"sentiment":"positive","sentiment_score":0.8657986521720886},{"text":"Thank you.","start":297.43094,"end":298.07095,"sentiment":"positive","sentiment_score":0.8219816982746124},{"text":"Bye.","start":298.07095,"end":298.57095,"sentiment":"positive","sentiment_score":0.5066072940826416}],"sentiment":"positive","sentiment_score":0.6229615045918359,"num_words":9,"start":295.91095,"end":298.57095}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi, Alex.\n\nChannel 0: Hi, Farim. How are you?\n\nChannel 1: Yeah. Not bad. How are you?\n\nChannel 0: I'm I'm, yeah, alright. I'm really angry. And I think maybe I need to stop talking to Subada. Subada, he he genuinely has he doesn't know what he's talking about. And every time I try to explain it to him, he still doesn't understand.\n\nChannel 1: Mhmm.\n\nChannel 0: And, genuinely, I I just think I need to just rewrite it and submit it so that he it's so it just shuts him and stops getting because I I'm trying to explain\n\nChannel 1: Yeah.\n\nChannel 0: it to him. We've done\n\nChannel 1: Yes.\n\nChannel 0: everything. He's got the exact same the the we're running the exact same report twice, but\n\nChannel 1: Yeah.\n\nChannel 0: he he just doesn't get it. He doesn't and it and it's just I I've never had this problem before, and and and I've got another project with him, and now I'm terrified of this next project coming up. I have I'm gonna have to rewrite it.\n\nChannel 1: Okay.\n\nChannel 0: I I'm gonna get Maddie to rewrite it so it's a little bit cheaper, and what I'll just do it four hours. So I know I said in the email $2.60, but Maddie charges out at $1.80. We'll do a $1.80 for four hours, finish the report, and get it out to you.\n\nChannel 1: See, I I mean, it's it's not a big cost you are asking, but, like, from by principle, like, why I would need to pay because it's it was a mistake. And then you\n\nChannel 0: I\n\nChannel 1: rectified\n\nChannel 0: found a mistake\n\nChannel 1: that\n\nChannel 0: by\n\nChannel 1: make\n\nChannel 0: me.\n\nChannel 1: mistake on the model during the\n\nChannel 0: Yeah.\n\nChannel 1: weekend.\n\nChannel 0: No.\n\nChannel 1: You fixed\n\nChannel 0: They\n\nChannel 1: that.\n\nChannel 0: yeah. No. But I the what it wasn't a mistake by me. They gave us the wrong model. They gave us the wrong data.\n\nThey gave us the wrong model.\n\nChannel 1: But but you did not did you give did they give you any new model?\n\nChannel 0: No. They didn't. I built\n\nChannel 1: So\n\nChannel 0: a new model myself.\n\nChannel 1: yeah. Yeah. See, I\n\nChannel 0: From\n\nChannel 1: have to talk\n\nChannel 0: from\n\nChannel 1: to\n\nChannel 0: my\n\nChannel 1: my\n\nChannel 0: own.\n\nChannel 1: wife.\n\nChannel 0: And then I also okay. Look. If you don't wanna pay, that's fine. I'm I won't be doing any more work, though. That that's that that's where I'm at.\n\nI've I've worked my ass up for this project. I'm talking\n\nChannel 1: No. I\n\nChannel 0: to\n\nChannel 1: understand,\n\nChannel 0: him constantly\n\nChannel 1: Alex.\n\nChannel 0: to try and get it. If that's where you want to go, I'm quite\n\nChannel 1: Yeah.\n\nChannel 0: frustrated now. I've\n\nChannel 1: I'm I'm\n\nChannel 0: done\n\nChannel 1: not.\n\nChannel 0: my project. I've done the assessment. I've submitted it the way it is. It should have been approved. This is council's problem.\n\nNow that I I've even updated it to the way that they wanted it, even though they gave me the wrong model, they gave me the wrong information. We've had three meetings with them, which I only quoted for two. I reduced the cost of this assessment for you originally. Not so I'm I'm out of pocket quite a lot. I'm happy to do it for four hours and get it out done, but if if you don't want to do that, that's fine.\n\nChannel 1: What\n\nChannel 0: The\n\nChannel 1: is the\n\nChannel 0: report\n\nChannel 1: surety that if sorry, Alex. First of all, thank you so much. Like, you did a lot of work on the weekend as well, and and I don't have words to to say thank you. I mean,\n\nChannel 0: never\n\nChannel 1: definitely, there was a mistake happened, and I'm not sure, like, if it is counsel or whoever. But you have rectified it, so thank you. But what I'm trying to say is that see see understand my situation as well as well. I've been stuck for six months, and we want to get this across the line. And my wife is a civil engineer, and she's also like, she has done work on the flood side as well in the past.\n\nAnd she has told me that she will handle it. So I let's like, she will maybe call you sometime today or\n\nChannel 0: Okay.\n\nChannel 1: tomorrow.\n\nChannel 0: Correct.\n\nChannel 1: But I just wanna say that what is the surety? I would just wanna ask that. What is the surety that if you provide the new report, he will accept it? I think he's looking for a specific wording. He's looking for that, something like if the flood levels are flood level at the envelope is x y z, then the floor after the freeboard\n\nChannel 0: Yeah.\n\nChannel 1: requirement,\n\nChannel 0: I'm gonna update\n\nChannel 1: the NFL\n\nChannel 0: it,\n\nChannel 1: should\n\nChannel 0: but\n\nChannel 1: be\n\nChannel 0: I've\n\nChannel 1: this.\n\nChannel 0: never had to do that\n\nChannel 1: He's\n\nChannel 0: before.\n\nChannel 1: he's looking\n\nChannel 0: That's that's\n\nChannel 1: yeah.\n\nChannel 0: not\n\nChannel 1: He's\n\nChannel 0: something\n\nChannel 1: I think he's\n\nChannel 0: we do.\n\nChannel 1: yeah. I think there's\n\nChannel 0: But\n\nChannel 1: a\n\nChannel 0: he\n\nChannel 1: word,\n\nChannel 0: needs\n\nChannel 1: like,\n\nChannel 0: it.\n\nChannel 1: you know, you follow.\n\nChannel 0: He needs it, so I'm gonna show him a table. I'm gonna I'll put a table in there that says, this is the flood level from the house. This is the\n\nChannel 1: Yeah.\n\nChannel 0: flood level from the exact footprint. I've never had to do this before, but, yes, that's where I'm going that's what the next part will be. It will literally just be explaining every little thing that he's asked because he obviously doesn't understand.\n\nChannel 1: Yeah. Yeah. Like, they are busy, Paula. Like, they have a pattern and they want to follow the exact pattern once they have received from someone else. They don't use they don't wanna use their brain, which is unfortunate for us.\n\nChannel 0: I it's\n\nChannel 1: But\n\nChannel 0: just painful. I I'm so upset. I can't tell you how difficult this has been.\n\nChannel 1: yeah.\n\nChannel 0: I've got four projects\n\nChannel 1: No.\n\nChannel 0: already completed\n\nChannel 1: I\n\nChannel 0: within this time.\n\nChannel 1: understand. Yeah. No. That's I mean, if you have new work coming in Maroondah Council, then definitely that will help because\n\nChannel 0: I'm\n\nChannel 1: there's there's\n\nChannel 0: done. I'm\n\nChannel 1: no\n\nChannel 0: not doing\n\nChannel 1: way\n\nChannel 0: it in their\n\nChannel 1: to\n\nChannel 0: council anymore.\n\nChannel 1: be\n\nChannel 0: That's\n\nChannel 1: in that\n\nChannel 0: this is\n\nChannel 1: council.\n\nChannel 0: this is horrible. This has been horrible.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Thank\n\nChannel 0: I thought\n\nChannel 1: you.\n\nChannel 0: why we're working in the castle again. But yeah. No. I look. If if you get your partner or wife to call me, and I'll speak to them.\n\nChannel 1: Yeah. Okay. Cool. Thank you, Alex.\n\nChannel 0: Okay.\n\nChannel 1: Thanks for everything.\n\nChannel 0: Cheers.\n\nChannel 1: Thank you.\n\nChannel 0: Thanks.\n\nChannel 1: Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hi, Alex.","start":0.88,"end":1.62,"sentiment":"neutral","sentiment_score":0.08285744115710258}],"sentiment":"neutral","sentiment_score":0.08285744115710258,"channel":1,"num_words":2,"start":0.88,"end":1.62},{"sentences":[{"text":"Hi, Farim.","start":2.24,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.16835451871156693},{"text":"How are you?","start":2.8799999,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.2351334144671758}],"sentiment":"neutral","sentiment_score":0.20842185616493225,"channel":0,"num_words":5,"start":2.24,"end":3.6999998},{"sentences":[{"text":"Yeah.","start":3.76,"end":4.0,"sentiment":"neutral","sentiment_score":0.16134952008724213},{"text":"Not 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If you don't wanna pay, that's fine.","start_word":318,"end_word":353,"sentiment":"neutral","sentiment_score":-0.11069560226880842},{"text":"I'm I won't be doing any more work, though.","start_word":354,"end_word":362,"sentiment":"negative","sentiment_score":-0.3734197914600372},{"text":"That that's that that's where I'm at. I've I've worked my ass up for this project. I'm talking No. I to understand, him constantly Alex. to try and get it. If that's where you want to go, I'm quite Yeah.","start_word":363,"end_word":402,"sentiment":"neutral","sentiment_score":-0.15539376437664032},{"text":"frustrated now. I've I'm I'm done not.","start_word":403,"end_word":409,"sentiment":"negative","sentiment_score":-0.4611985385417938},{"text":"my project. I've done the assessment. I've submitted it the way it is. It should have been approved.","start_word":410,"end_word":427,"sentiment":"neutral","sentiment_score":-0.11089304089546204},{"text":"This is council's problem. Now that I I've even updated it to the way that they wanted it, even though they gave me the wrong model, they gave me the wrong information.","start_word":428,"end_word":459,"sentiment":"negative","sentiment_score":-0.3860527575016022},{"text":"We've had three meetings with them, which I only quoted for two. I reduced the cost of this assessment for you originally.","start_word":460,"end_word":481,"sentiment":"neutral","sentiment_score":-0.11225637048482896},{"text":"Not so I'm I'm out of pocket quite a lot.","start_word":482,"end_word":491,"sentiment":"negative","sentiment_score":-0.5397765636444092},{"text":"I'm happy to do it for four hours and get it out done, but if if you don't want to do that, that's fine. What The is the report surety that if sorry, Alex.","start_word":492,"end_word":525,"sentiment":"neutral","sentiment_score":-0.017153488472104073},{"text":"First of all, thank you so much.","start_word":526,"end_word":532,"sentiment":"positive","sentiment_score":0.35623636841773987},{"text":"Like, you did a lot of work on the weekend as well, and and I don't have words to to say thank you. I mean, never definitely, there was a mistake happened, and I'm not sure, like, if it is counsel or whoever. But you have rectified it, so thank you. But what I'm trying to say is that see see understand my situation as well as well. I've been stuck for six months, and we want to get this across the line. And my wife is a civil engineer, and she's also like, she has done work on the flood side as well in the past. And she has told me that she will handle it. So I let's like, she will maybe call you sometime today or Okay. tomorrow. Correct. But I just wanna say that what is the surety? I would just wanna ask that. What is the surety that if you provide the new report, he will accept it? I think he's looking for a specific wording. He's looking for that, something like if the flood levels are flood level at the envelope is x y z, then the floor after the freeboard Yeah. requirement, I'm gonna update the NFL it, should but be I've this. never had to do that He's before. he's looking That's that's yeah. not He's something I think he's we do. yeah. I think there's But a he word, needs like, it. you know, you follow. He needs it, so I'm gonna show him a table. I'm gonna I'll put a table in there that says, this is the flood level from the house. This is the Yeah. flood level from the exact footprint. I've never had to do this before, but, yes, that's where I'm going that's what the next part will be. It will literally just be explaining every little thing that he's asked because he obviously doesn't understand. Yeah. Yeah. Like, they are busy, Paula. Like, they have a pattern and they want to follow the exact pattern once they have received from someone else.","start_word":533,"end_word":879,"sentiment":"neutral","sentiment_score":-0.033587515321949375},{"text":"They don't use they don't wanna use their brain, which is unfortunate for us. I it's But just painful. I I'm so upset. I can't tell you how difficult this has been.","start_word":880,"end_word":911,"sentiment":"negative","sentiment_score":-0.4596196413040161},{"text":"yeah. I've got four projects No. already completed I within this time. understand. Yeah. No. That's I mean, if you have new work coming in Maroondah Council, then definitely that will help because I'm there's there's done. I'm no not doing way it in their to council anymore. be That's in that this is council.","start_word":912,"end_word":966,"sentiment":"neutral","sentiment_score":-0.18087570369243625},{"text":"this is horrible. This has been horrible.","start_word":967,"end_word":973,"sentiment":"negative","sentiment_score":-0.6910853981971741},{"text":"Yeah. Yeah. Thank I thought you. why we're working in the castle again. But yeah. No. I look. If if you get your partner or wife to call me, and I'll speak to them. Yeah. Okay. Cool. Thank you, Alex.","start_word":974,"end_word":1013,"sentiment":"neutral","sentiment_score":-0.018989918753504753},{"text":"Okay. Thanks for everything. Cheers. Thank you. Thanks. Bye. Bye.","start_word":1014,"end_word":1023,"sentiment":"positive","sentiment_score":0.6701866388320923}],"average":{"sentiment":"neutral","sentiment_score":-0.1570294908464231}}}}