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This is Andrew from Vigilance AI. I hope you're having a good day. Vigilance AI, Robert. Well, we are a cybersecurity company, and our platforms provide AI security analysts, which work twenty four seven.\n\nRobert, without you paying and hiring a full time security engineer or without you putting much time into it. And our CTO wanted to show you our platform's value. So, Robert, are you available for a quick demo? Oh, we got it from public LinkedIn, Robert. You came up as an IT manager, so that's why we got your information.\n\nOh, well, I need to verify that with them. But, yeah, again, that's probably where we they got your information, Robert. Three years. Wow. Again, Robert, I really want to give more information about that, But I just got your number here, and, yeah, I was trying to reach you because you came up as an IT that we can talk to in about cybersecurity.\n\nOh, dear. I'm really sorry, Robert. Yeah. Well, mate, I'm just going to update this then. I'm really sorry to disturb you.","paragraphs":[{"sentences":[{"text":"Oh, hi, Robert.","start":3.84,"end":5.22,"sentiment":"neutral","sentiment_score":0.249187042315801},{"text":"This is Andrew from Vigilance AI.","start":5.92,"end":8.18,"sentiment":"neutral","sentiment_score":0.2869914422432582},{"text":"I hope you're having a good day.","start":9.12,"end":11.139999,"sentiment":"positive","sentiment_score":0.5254789079938617},{"text":"Vigilance AI, Robert.","start":14.184999,"end":15.885,"sentiment":"neutral","sentiment_score":0.01549843450387319},{"text":"Well, we are a cybersecurity company, and our platforms provide AI security analysts, which work twenty four seven.","start":18.505001,"end":25.965,"sentiment":"neutral","sentiment_score":0.12875958987408215}],"sentiment":"neutral","sentiment_score":0.23005486642186707,"num_words":37,"start":3.84,"end":25.965},{"sentences":[{"text":"Robert, without you paying and hiring a full time security engineer or without you putting much time into it.","start":27.089998,"end":34.469997,"sentiment":"neutral","sentiment_score":0.12444141154226504},{"text":"And our CTO wanted to show you our platform's value.","start":34.769997,"end":38.07,"sentiment":"positive","sentiment_score":0.40609635710716246},{"text":"So, Robert, are you available for a quick demo?","start":38.769997,"end":41.829998,"sentiment":"neutral","sentiment_score":0.10196305149131352},{"text":"Oh, we got it from public LinkedIn, Robert.","start":45.305,"end":47.885,"sentiment":"neutral","sentiment_score":-0.004421866615302861},{"text":"You came up as an IT manager, so that's why we got your information.","start":48.105,"end":53.485,"sentiment":"neutral","sentiment_score":-0.018229720714901174}],"sentiment":"neutral","sentiment_score":0.11754044718109072,"num_words":60,"start":27.089998,"end":53.485},{"sentences":[{"text":"Oh, well, I need to verify that with them.","start":57.09,"end":60.53,"sentiment":"neutral","sentiment_score":-0.07965814487801658},{"text":"But, yeah, again, that's probably where we they got your information, Robert.","start":60.53,"end":68.23,"sentiment":"neutral","sentiment_score":-0.04049015681569775},{"text":"Three years.","start":74.915,"end":75.715004,"sentiment":"neutral","sentiment_score":-0.05630846135318279},{"text":"Wow.","start":75.715004,"end":76.215004,"sentiment":"neutral","sentiment_score":-0.03285595029592514},{"text":"Again, Robert, I really want to give more information about that, But I just got your number here, and, yeah, I was trying to reach you because you came up as an IT that we can talk to in about cybersecurity.","start":76.995,"end":92.28,"sentiment":"neutral","sentiment_score":-0.012563877125702253}],"sentiment":"neutral","sentiment_score":-0.028667646474563158,"num_words":65,"start":57.09,"end":92.28},{"sentences":[{"text":"Oh, dear.","start":99.365,"end":100.325,"sentiment":"neutral","sentiment_score":-0.13244711980223656},{"text":"I'm really sorry, Robert.","start":100.325,"end":101.865,"sentiment":"neutral","sentiment_score":-0.2402232624590397},{"text":"Yeah.","start":103.045,"end":103.545,"sentiment":"neutral","sentiment_score":-0.10762770473957062},{"text":"Well, mate, I'm just going to update this then.","start":104.085,"end":106.685,"sentiment":"neutral","sentiment_score":-0.08667891638146506},{"text":"I'm really sorry to disturb you.","start":106.685,"end":108.745,"sentiment":"negative","sentiment_score":-0.3546840250492096}],"sentiment":"neutral","sentiment_score":-0.19280133599584753,"num_words":22,"start":99.365,"end":108.745}]}}]},{"alternatives":[{"transcript":"Hello. Robert speaking. Sorry. Where are you from? And what's that? How did you see my number? I'm not on LinkedIn. I haven't been on LinkedIn for over three years. Yeah. No. I'm not I'm not even in that IT. I'm not even in IT field anymore. Thanks. 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Robert speaking. Sorry. Where are you from? And what's that?\n\nHow did you see my number? I'm not on LinkedIn. I haven't been on LinkedIn for over three years. Yeah. No.\n\nI'm not I'm not even in that IT. I'm not even in IT field anymore. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.5999999,"end":1.92,"sentiment":"neutral","sentiment_score":0.018667779862880707},{"text":"Robert speaking.","start":1.92,"end":2.82,"sentiment":"neutral","sentiment_score":0.01736241765320301},{"text":"Sorry.","start":11.759999,"end":12.0,"sentiment":"neutral","sentiment_score":-0.01824166625738144},{"text":"Where are you from?","start":12.0,"end":12.98,"sentiment":"neutral","sentiment_score":-0.004247922683134675},{"text":"And what's that?","start":16.545,"end":17.605,"sentiment":"neutral","sentiment_score":0.010641908893982569}],"sentiment":"neutral","sentiment_score":0.004553180441937663,"num_words":11,"start":1.5999999,"end":17.605},{"sentences":[{"text":"How did you see my number?","start":42.585,"end":43.965,"sentiment":"neutral","sentiment_score":0.018133529151479404},{"text":"I'm not on LinkedIn.","start":54.36,"end":55.420002,"sentiment":"neutral","sentiment_score":-0.14700701087713242},{"text":"I haven't been on LinkedIn for over three years.","start":70.665,"end":73.165,"sentiment":"neutral","sentiment_score":-0.12484333498610391},{"text":"Yeah.","start":93.62,"end":93.94,"sentiment":"neutral","sentiment_score":-0.1038372591137886},{"text":"No.","start":93.94,"end":94.26,"sentiment":"neutral","sentiment_score":-0.28810223937034607}],"sentiment":"neutral","sentiment_score":-0.09498839914089158,"num_words":21,"start":42.585,"end":94.26},{"sentences":[{"text":"I'm not I'm not even in that IT.","start":94.26,"end":95.94,"sentiment":"negative","sentiment_score":-0.338187500834465},{"text":"I'm not even in IT field anymore.","start":95.94,"end":97.72,"sentiment":"negative","sentiment_score":-0.35488124404634747},{"text":"Thanks.","start":109.115,"end":109.595,"sentiment":"neutral","sentiment_score":0.023415785282850266},{"text":"Bye.","start":109.595,"end":110.095,"sentiment":"neutral","sentiment_score":0.002810475416481495}],"sentiment":"neutral","sentiment_score":-0.30373190907651887,"num_words":17,"start":94.26,"end":110.095}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Robert speaking.\n\nChannel 0: Oh, hi, Robert. This is Andrew from Vigilance AI. I hope you're having a good day.\n\nChannel 1: Sorry. Where are you from?\n\nChannel 0: Vigilance AI, Robert.\n\nChannel 1: And what's that?\n\nChannel 0: Well, we are a cybersecurity company, and our platforms provide AI security analysts, which work twenty four seven. Robert, without you paying and hiring a full time security engineer or without you putting much time into it. And our CTO wanted to show you our platform's value. So, Robert, are you available for a quick demo?\n\nChannel 1: How did you see my number?\n\nChannel 0: Oh, we got it from public LinkedIn, Robert. You came up as an IT manager, so that's why we got your information.\n\nChannel 1: I'm not on LinkedIn.\n\nChannel 0: Oh, well, I need to verify that with them. But, yeah, again, that's probably where we they got your information, Robert.\n\nChannel 1: I haven't been on LinkedIn for over three years.\n\nChannel 0: Three years. Wow. Again, Robert, I really want to give more information about that, But I just got your number here, and, yeah, I was trying to reach you because you came up as an IT that we can talk to in about cybersecurity.\n\nChannel 1: Yeah. No. I'm not I'm not even in that IT. I'm not even in IT field anymore.\n\nChannel 0: Oh, dear. I'm really sorry, Robert. Yeah. Well, mate, I'm just going to update this then. I'm really sorry to disturb you.\n\nChannel 1: Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.5999999,"end":1.92,"sentiment":"neutral","sentiment_score":0.018667779862880707},{"text":"Robert speaking.","start":1.92,"end":2.82,"sentiment":"neutral","sentiment_score":0.01736241765320301}],"sentiment":"neutral","sentiment_score":0.01779753838976224,"channel":1,"num_words":3,"start":1.5999999,"end":2.82},{"sentences":[{"text":"Oh, hi, Robert.","start":3.84,"end":5.22,"sentiment":"neutral","sentiment_score":0.249187042315801},{"text":"This is Andrew from Vigilance AI.","start":5.92,"end":8.18,"sentiment":"neutral","sentiment_score":0.2869914422432582},{"text":"I hope you're having a good 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that?","start":16.545,"end":17.605,"sentiment":"neutral","sentiment_score":0.010641908893982569}],"sentiment":"neutral","sentiment_score":0.010641908893982569,"channel":1,"num_words":3,"start":16.545,"end":17.605},{"sentences":[{"text":"Well, we are a cybersecurity company, and our platforms provide AI security analysts, which work twenty four seven.","start":18.505001,"end":25.965,"sentiment":"neutral","sentiment_score":0.12875958987408215},{"text":"Robert, without you paying and hiring a full time security engineer or without you putting much time into it.","start":27.089998,"end":34.469997,"sentiment":"neutral","sentiment_score":0.12444141154226504},{"text":"And our CTO wanted to show you our platform's value.","start":34.769997,"end":38.07,"sentiment":"positive","sentiment_score":0.40609635710716246},{"text":"So, Robert, are you available for a quick demo?","start":38.769997,"end":41.829998,"sentiment":"neutral","sentiment_score":0.10196305149131352}],"sentiment":"neutral","sentiment_score":0.17251232984874929,"channel":0,"num_words":56,"start":18.505001,"end":41.829998},{"sentences":[{"text":"How did you see my number?","start":42.585,"end":43.965,"sentiment":"neutral","sentiment_score":0.018133529151479404}],"sentiment":"neutral","sentiment_score":0.018133529151479404,"channel":1,"num_words":6,"start":42.585,"end":43.965},{"sentences":[{"text":"Oh, we got it from public LinkedIn, Robert.","start":45.305,"end":47.885,"sentiment":"neutral","sentiment_score":-0.004421866615302861},{"text":"You came up as an IT manager, so that's why we got your information.","start":48.105,"end":53.485,"sentiment":"neutral","sentiment_score":-0.018229720714901174}],"sentiment":"neutral","sentiment_score":-0.013208682860501787,"channel":0,"num_words":22,"start":45.305,"end":53.485},{"sentences":[{"text":"I'm not on 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years.","start":74.915,"end":75.715004,"sentiment":"neutral","sentiment_score":-0.05630846135318279},{"text":"Wow.","start":75.715004,"end":76.215004,"sentiment":"neutral","sentiment_score":-0.03285595029592514},{"text":"Again, Robert, I really want to give more information about that, But I just got your number here, and, yeah, I was trying to reach you because you came up as an IT that we can talk to in about cybersecurity.","start":76.995,"end":92.28,"sentiment":"neutral","sentiment_score":-0.012563877125702253}],"sentiment":"neutral","sentiment_score":-0.015013450799001888,"channel":0,"num_words":44,"start":74.915,"end":92.28},{"sentences":[{"text":"Yeah.","start":93.62,"end":93.94,"sentiment":"neutral","sentiment_score":-0.1038372591137886},{"text":"No.","start":93.94,"end":94.26,"sentiment":"neutral","sentiment_score":-0.28810223937034607},{"text":"I'm not I'm not even in that IT.","start":94.26,"end":95.94,"sentiment":"negative","sentiment_score":-0.338187500834465},{"text":"I'm not even in IT field anymore.","start":95.94,"end":97.72,"sentiment":"negative","sentiment_score":-0.35488124404634747}],"sentiment":"neutral","sentiment_score":-0.3283298949108404,"channel":1,"num_words":17,"start":93.62,"end":97.72},{"sentences":[{"text":"Oh, dear.","start":99.365,"end":100.325,"sentiment":"neutral","sentiment_score":-0.13244711980223656},{"text":"I'm really sorry, Robert.","start":100.325,"end":101.865,"sentiment":"neutral","sentiment_score":-0.2402232624590397},{"text":"Yeah.","start":103.045,"end":103.545,"sentiment":"neutral","sentiment_score":-0.10762770473957062},{"text":"Well, mate, I'm just going to update this then.","start":104.085,"end":106.685,"sentiment":"neutral","sentiment_score":-0.08667891638146506},{"text":"I'm really sorry to disturb 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The agent asks Robert to verify his information, but Robert tells him that he is no longer in the IT field and apologizes for the disturb. The agent apologizes again and ends the call."},"intents":{"segments":[{"text":"How did you see my number?","start_word":86,"end_word":91,"intents":[{"intent":"Verify information","confidence_score":0.0031207849},{"intent":"Update contact information","confidence_score":0.20635669}]}]},"sentiments":{"segments":[{"text":"Hello. Robert speaking. Oh, hi, Robert. This is Andrew from Vigilance AI.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.20302240550518036},{"text":"I hope you're having a good day.","start_word":12,"end_word":18,"sentiment":"positive","sentiment_score":0.5268138647079468},{"text":"Sorry. Where are you from? Vigilance AI, Robert. And what's that? Well, we are a cybersecurity company, and our platforms provide AI security analysts, which work twenty four seven. Robert, without you paying and hiring a full time security engineer or without you putting much time into it.","start_word":19,"end_word":66,"sentiment":"neutral","sentiment_score":0.09204161167144775},{"text":"And our CTO wanted to show you our platform's value.","start_word":67,"end_word":76,"sentiment":"positive","sentiment_score":0.41899779438972473},{"text":"So, Robert, are you available for a quick demo? How did you see my number? Oh, we got it from public LinkedIn, Robert. You came up as an IT manager, so that's why we got your information. I'm not on LinkedIn. Oh, well, I need to verify that with them. But, yeah, again, that's probably where we they got your information, Robert. I haven't been on LinkedIn for over three years. Three years. Wow. Again, Robert, I really want to give more information about that, But I just got your number here, and, yeah, I was trying to reach you because you came up as an IT that we can talk to in about cybersecurity. Yeah. No.","start_word":77,"end_word":193,"sentiment":"neutral","sentiment_score":-0.031635358929634094},{"text":"I'm not I'm not even in that IT. I'm not even in IT field anymore.","start_word":194,"end_word":208,"sentiment":"negative","sentiment_score":-0.35023051500320435},{"text":"Oh, dear. I'm really sorry, Robert. Yeah. Well, mate, I'm just going to update this then.","start_word":209,"end_word":224,"sentiment":"neutral","sentiment_score":-0.1346346139907837},{"text":"I'm really sorry to disturb you.","start_word":225,"end_word":230,"sentiment":"negative","sentiment_score":-0.34298449754714966},{"text":"Thanks. Bye.","start_word":231,"end_word":232,"sentiment":"neutral","sentiment_score":0.01325220800936222}],"average":{"sentiment":"neutral","sentiment_score":0.005536106532205365}}}}