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It's Andrew from Vigilance AI. Have I caught you in a bad time? Oh, yes. Well, we're Vigilance AI, John.\n\nIf you remember, we actually talked about this a few months ago. We help organizations improve cybersecurity without increasing security spend. Oh, it's it's alright. Actually, I just wanted to follow-up since I we sent you that email to see if now might be a better time to schedule a quick demo. If not now, maybe next month?\n\nMhmm. Alright. I I can definitely do that. Oh, that sounds fair, John. Let me send it back to you.\n\nIs this still your email, jwilson@baysidegroup.com.au? Alright. I'll resend that information, John. Just wanna thank you for taking the time to answer. You have a great day, mate.\n\nTake care. 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Wilson. Hello? Yeah. I'm in the gym, but what is who are you from? Yeah.\n\nI I I don't quite remember, but forgive me if I don't. Well well, why don't you why don't you do me a favor? Because I don't remember. Resend the email. Alright?\n\nAnd then I'll have I'll have another look. And if I if I'm interested, I'll respond. And if I deal? Correct. Okay.\n\nNo no problem. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"John Wilson.","start":0.32,"end":0.98,"sentiment":"neutral","sentiment_score":0.005937253823503852},{"text":"Hello?","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.0072289882227778435},{"text":"Yeah.","start":10.08,"end":10.4,"sentiment":"neutral","sentiment_score":-0.0976351946592331},{"text":"I'm in the gym, but what is who are you from?","start":10.4,"end":12.58,"sentiment":"neutral","sentiment_score":-0.052462180399081924},{"text":"Yeah.","start":27.69,"end":28.19,"sentiment":"neutral","sentiment_score":0.003234660252928734}],"sentiment":"neutral","sentiment_score":-0.04077381393290125,"num_words":16,"start":0.32,"end":28.19},{"sentences":[{"text":"I I I don't quite remember, but forgive me if I don't.","start":29.37,"end":33.15,"sentiment":"neutral","sentiment_score":-0.13664003989348808},{"text":"Well well, why don't you why don't you do me a favor?","start":44.565,"end":47.465,"sentiment":"neutral","sentiment_score":-0.24150373538335165},{"text":"Because I don't remember.","start":47.765,"end":48.985,"sentiment":"neutral","sentiment_score":-0.21421724930405617},{"text":"Resend the email.","start":49.045,"end":50.184998,"sentiment":"neutral","sentiment_score":-0.12981975575288138},{"text":"Alright?","start":51.765,"end":52.245,"sentiment":"neutral","sentiment_score":0.019290044903755188}],"sentiment":"neutral","sentiment_score":-0.1801488600904122,"num_words":32,"start":29.37,"end":52.245},{"sentences":[{"text":"And then I'll have I'll have another look.","start":52.245,"end":53.765,"sentiment":"neutral","sentiment_score":0.053191826678812504},{"text":"And if I if I'm interested, I'll respond.","start":53.765,"end":53.99611,"sentiment":"neutral","sentiment_score":0.02574262162670493},{"text":"And if I deal?","start":53.99611,"end":58.960003,"sentiment":"neutral","sentiment_score":-0.00761596136726439},{"text":"Correct.","start":68.46,"end":68.96,"sentiment":"neutral","sentiment_score":0.08442020416259766},{"text":"Okay.","start":76.725,"end":77.205,"sentiment":"positive","sentiment_score":0.3359289765357971}],"sentiment":"neutral","sentiment_score":0.046425496439703486,"num_words":22,"start":52.245,"end":77.205},{"sentences":[{"text":"No no problem.","start":77.205,"end":78.725,"sentiment":"neutral","sentiment_score":0.30429669221242267},{"text":"Thank you.","start":78.725,"end":79.125,"sentiment":"positive","sentiment_score":0.40797457098960876},{"text":"Bye.","start":79.125,"end":79.625,"sentiment":"neutral","sentiment_score":0.21467970311641693}],"sentiment":"neutral","sentiment_score":0.3239198202888171,"num_words":6,"start":77.205,"end":79.625}]}}]}],"paragraphs":{"transcript":"\nChannel 1: John Wilson. Hello?\n\nChannel 0: Oh oh, hi, John. It's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: Yeah. I'm in the gym, but what is who are you from?\n\nChannel 0: Oh, yes. Well, we're Vigilance AI, John. If you remember, we actually talked about this a few months ago. We help organizations improve cybersecurity without increasing security spend.\n\nChannel 1: Yeah. I I I don't quite remember, but forgive me if I don't.\n\nChannel 0: Oh, it's it's alright. Actually, I just wanted to follow-up since I we sent you that email to see if now might be a better time to schedule a quick demo. If not now, maybe\n\nChannel 1: Well well, why\n\nChannel 0: next\n\nChannel 1: don't\n\nChannel 0: month?\n\nChannel 1: you why don't you do me a favor? Because I don't remember. Resend the email.\n\nChannel 0: Mhmm.\n\nChannel 1: Alright?\n\nChannel 0: Alright.\n\nChannel 1: And then I'll\n\nChannel 0: I\n\nChannel 1: have\n\nChannel 0: I\n\nChannel 1: I'll\n\nChannel 0: can\n\nChannel 1: have\n\nChannel 0: definitely\n\nChannel 1: another look.\n\nChannel 0: do\n\nChannel 1: And\n\nChannel 0: that.\n\nChannel 1: if I if I'm interested, I'll respond. And if I deal?\n\nChannel 0: Oh, that sounds fair, John. Let me send it back to you. Is this still your email, jwilson@baysidegroup.com.au?\n\nChannel 1: Correct.\n\nChannel 0: Alright. I'll resend that information, John. Just wanna thank you for taking the time to answer. You\n\nChannel 1: Okay.\n\nChannel 0: have a great day,\n\nChannel 1: No\n\nChannel 0: mate. Take care.\n\nChannel 1: no problem. Thank you. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"John Wilson.","start":0.32,"end":0.98,"sentiment":"neutral","sentiment_score":0.005937253823503852},{"text":"Hello?","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.0072289882227778435}],"sentiment":"neutral","sentiment_score":0.006367831956595182,"channel":1,"num_words":3,"start":0.32,"end":3.86},{"sentences":[{"text":"Oh oh, hi, John.","start":4.08,"end":5.44,"sentiment":"neutral","sentiment_score":0.02586510917171836},{"text":"It's Andrew from Vigilance AI.","start":5.44,"end":7.52,"sentiment":"neutral","sentiment_score":0.05496514886617661},{"text":"Have I caught you in a bad 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respond.","start":53.925,"end":53.99611,"sentiment":"neutral","sentiment_score":0.026145503191011294},{"text":"And if I deal?","start":53.99611,"end":58.960003,"sentiment":"neutral","sentiment_score":-0.00761596136726439}],"sentiment":"neutral","sentiment_score":0.013868606988001953,"channel":1,"num_words":11,"start":53.925,"end":58.960003},{"sentences":[{"text":"Oh, that sounds fair, John.","start":59.870003,"end":61.65,"sentiment":"neutral","sentiment_score":0.11197546422481537},{"text":"Let me send it back to you.","start":61.71,"end":63.33,"sentiment":"neutral","sentiment_score":0.08638321714741844},{"text":"Is this still your email, jwilson@baysidegroup.com.au?","start":63.47,"end":68.21,"sentiment":"neutral","sentiment_score":0.03449061078329881}],"sentiment":"neutral","sentiment_score":0.07619463921421105,"channel":0,"num_words":18,"start":59.870003,"end":68.21},{"sentences":[{"text":"Correct.","start":68.46,"end":68.96,"sentiment":"neutral","sentiment_score":0.08442020416259766}],"sentiment":"neutral","sentiment_score":0.08442020416259766,"channel":1,"num_words":1,"start":68.46,"end":68.96},{"sentences":[{"text":"Alright.","start":70.35,"end":70.83,"sentiment":"neutral","sentiment_score":0.1633864939212799},{"text":"I'll resend that information, John.","start":70.83,"end":73.25,"sentiment":"neutral","sentiment_score":0.20653797090053558},{"text":"Just wanna thank you for taking the time to 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you.","start":78.725,"end":79.125,"sentiment":"positive","sentiment_score":0.40797457098960876},{"text":"Bye.","start":79.125,"end":79.625,"sentiment":"neutral","sentiment_score":0.21467970311641693}],"sentiment":"neutral","sentiment_score":0.3285133451223373,"channel":1,"num_words":5,"start":78.165,"end":79.625},{"sentences":[{"text":"Bye bye.","start":79.992874,"end":80.73288,"sentiment":"neutral","sentiment_score":0.13848229497671127}],"sentiment":"neutral","sentiment_score":0.13848229497671127,"channel":0,"num_words":2,"start":79.992874,"end":80.73288}]},"summary":{"result":"success","short":"An agent from Carrefourance AI called John Wilson to follow up on a previous email about improving cybersecurity for organizations. The agent asks John to resend the email so they can schedule a demo, and thanks him for his time. The agent also reminds John to take note of the email and thanks him for his time."},"intents":{"segments":[{"text":"Actually, I just wanted to follow-up since I we sent you that email to see if now might be a better time to schedule a quick demo.","start_word":77,"end_word":103,"intents":[{"intent":"Schedule demo","confidence_score":0.34539118}]}]},"sentiments":{"segments":[{"text":"John Wilson. Hello? Oh oh, hi, John. It's Andrew from Vigilance AI. Have I caught you in a bad time? Yeah. I'm in the gym, but what is who are you from? Oh, yes. Well, we're Vigilance AI, John. If you remember, we actually talked about this a few months ago. We help organizations improve cybersecurity without increasing security spend. Yeah. I I I don't quite remember, but forgive me if I don't. Oh, it's it's alright. Actually, I just wanted to follow-up since I we sent you that email to see if now might be a better time to schedule a quick demo. If not now, maybe Well well, why next don't month? you why don't you do me a favor? Because I don't remember. Resend the email. Mhmm. Alright? Alright. And then I'll I have I I'll can have definitely another look. do And that. if I if I'm interested, I'll respond. And if I deal? Oh, that sounds fair, John. Let me send it back to you. Is this still your email, jwilson@baysidegroup.com.au? Correct. Alright. I'll resend that information, John.","start_word":0,"end_word":182,"sentiment":"neutral","sentiment_score":0.010227364487946032},{"text":"Just wanna thank you for taking the time to answer.","start_word":183,"end_word":192,"sentiment":"positive","sentiment_score":0.5006194114685059},{"text":"You Okay.","start_word":193,"end_word":194,"sentiment":"neutral","sentiment_score":0.3170207142829895},{"text":"have a great day, No mate.","start_word":195,"end_word":200,"sentiment":"positive","sentiment_score":0.3337097764015198},{"text":"Take care. no problem.","start_word":201,"end_word":204,"sentiment":"neutral","sentiment_score":0.24051395058631897},{"text":"Thank you.","start_word":205,"end_word":206,"sentiment":"positive","sentiment_score":0.3962647318840027},{"text":"Bye. Bye bye.","start_word":207,"end_word":209,"sentiment":"neutral","sentiment_score":0.17791682481765747}],"average":{"sentiment":"neutral","sentiment_score":0.05057882778886435}}}}