{"metadata":{"transaction_key":"deprecated","request_id":"01a069d9-49fb-73c3-822c-62752ee51c14","sha256":"8d86d08ffeed18969cc378ed2f94d1fc4399f8d3a0e77321507ca29840a32eae","created":"2026-09-04T00:37:24.147Z","duration":19.871937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":58,"output_tokens":58},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":58,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached the mobile phone of Daniel Burt. As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can. Thank you.","confidence":1.0,"words":[{"word":"hi","start":2.8799999,"end":3.3799999,"confidence":0.9946289,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.008649668656289577},{"word":"you've","start":3.4399998,"end":3.76,"confidence":0.9621582,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.015360000543296335},{"word":"reached","start":3.76,"end":4.0,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.021260399371385574},{"word":"the","start":4.0,"end":4.08,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.027730822563171387},{"word":"mobile","start":4.08,"end":4.48,"confidence":1.0,"punctuated_word":"mobile","sentiment":"neutral","sentiment_score":-0.019931986927986145},{"word":"phone","start":4.48,"end":4.72,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.028550907969474792},{"word":"of","start":4.72,"end":4.7999997,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.020280472934246063},{"word":"daniel","start":4.7999997,"end":5.2,"confidence":0.9970703,"punctuated_word":"Daniel","sentiment":"neutral","sentiment_score":-0.016549430787563324},{"word":"burt","start":5.2,"end":5.7,"confidence":0.7935384,"punctuated_word":"Burt.","sentiment":"neutral","sentiment_score":-0.04109945148229599},{"word":"as","start":6.08,"end":6.3199997,"confidence":0.99316406,"punctuated_word":"As","sentiment":"neutral","sentiment_score":-0.32159993052482605},{"word":"i'm","start":6.3199997,"end":6.56,"confidence":0.9753418,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4011274576187134},{"word":"unable","start":6.56,"end":6.96,"confidence":0.99902344,"punctuated_word":"unable","sentiment":"negative","sentiment_score":-0.5006226897239685},{"word":"to","start":6.96,"end":7.04,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4661790430545807},{"word":"take","start":7.04,"end":7.2799997,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.5637308955192566},{"word":"your","start":7.2799997,"end":7.44,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.4807707071304322},{"word":"call","start":7.44,"end":7.6,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.4477557837963104},{"word":"right","start":7.6,"end":7.8399997,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.3776712715625763},{"word":"now","start":7.8399997,"end":8.24,"confidence":0.99902344,"punctuated_word":"now,","sentiment":"negative","sentiment_score":-0.3474652171134949},{"word":"please","start":8.24,"end":8.559999,"confidence":1.0,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.2883355915546417},{"word":"leave","start":8.559999,"end":8.8,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.1914974600076675},{"word":"your","start":8.8,"end":8.96,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.16873332858085632},{"word":"name","start":8.96,"end":9.416875,"confidence":1.0,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":-0.18250909447669983},{"word":"phone","start":9.576875,"end":9.8168745,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.16925475001335144},{"word":"number","start":9.8168745,"end":10.296875,"confidence":0.9746094,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.1919422745704651},{"word":"and","start":10.296875,"end":10.616875,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1614818125963211},{"word":"a","start":10.616875,"end":10.696875,"confidence":0.9760742,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2776647210121155},{"word":"short","start":10.696875,"end":10.936874,"confidence":1.0,"punctuated_word":"short","sentiment":"neutral","sentiment_score":-0.14837579429149628},{"word":"message","start":10.936874,"end":11.436874,"confidence":0.9633789,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.18443186581134796},{"word":"and","start":11.496875,"end":11.656875,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.07626394182443619},{"word":"i'll","start":11.656875,"end":11.896875,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.04884713888168335},{"word":"get","start":11.896875,"end":12.056875,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.1100052446126938},{"word":"back","start":12.056875,"end":12.216875,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.1444281041622162},{"word":"to","start":12.216875,"end":12.376875,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.11130240559577942},{"word":"you","start":12.376875,"end":12.616875,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0909707099199295},{"word":"as","start":12.616875,"end":12.776875,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.0793902575969696},{"word":"soon","start":12.776875,"end":13.016874,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.11148296296596528},{"word":"as","start":13.016874,"end":13.176875,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.1192416250705719},{"word":"i","start":13.176875,"end":13.256875,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03391459584236145},{"word":"can","start":13.256875,"end":13.656875,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.11048988252878188},{"word":"thank","start":13.656875,"end":13.896875,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5430459976196289},{"word":"you","start":13.896875,"end":14.396875,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3333807587623596}],"paragraphs":{"transcript":"\nHi. You've reached the mobile phone of Daniel Burt. As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.008649668656289577},{"text":"You've reached the mobile phone of Daniel Burt.","start":3.4399998,"end":5.7,"sentiment":"neutral","sentiment_score":-0.02384543407242745},{"text":"As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can.","start":6.08,"end":13.656875,"sentiment":"neutral","sentiment_score":-0.23024955193201702},{"text":"Thank you.","start":13.656875,"end":14.396875,"sentiment":"positive","sentiment_score":0.43821337819099426}],"sentiment":"neutral","sentiment_score":-0.15154081964638175,"num_words":41,"start":2.8799999,"end":14.396875}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached the mobile phone of Daniel Burt. As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.008649668656289577},{"text":"You've reached the mobile phone of Daniel Burt.","start":3.4399998,"end":5.7,"sentiment":"neutral","sentiment_score":-0.02384543407242745},{"text":"As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can.","start":6.08,"end":13.656875,"sentiment":"neutral","sentiment_score":-0.23024955193201702},{"text":"Thank you.","start":13.656875,"end":14.396875,"sentiment":"positive","sentiment_score":0.43821337819099426}],"sentiment":"neutral","sentiment_score":-0.15154081964638175,"channel":1,"num_words":41,"start":2.8799999,"end":14.396875}]},"summary":{"result":"success","short":"Hi. You've reached the mobile phone of Daniel Burt. As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":39,"end_word":40,"intents":[{"intent":"Leave message","confidence_score":0.13799323},{"intent":"Take call","confidence_score":0.41391835}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached the mobile phone of Daniel Burt. As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can.","start_word":0,"end_word":38,"sentiment":"neutral","sentiment_score":-0.17979899048805237},{"text":"Thank you.","start_word":39,"end_word":40,"sentiment":"positive","sentiment_score":0.5152894854545593}],"average":{"sentiment":"neutral","sentiment_score":-0.1438461501022865}}}}