{"metadata":{"transaction_key":"deprecated","request_id":"01a0ccc9-712f-76c2-830d-aff85069ca64","sha256":"f3f1a0c7f8b5c6b594a39d3f40468501c30ba0f12a58e9689687915c3bbc964d","created":"2026-09-23T05:42:29.914Z","duration":5.1839375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"hi","start":0.08,"end":0.39999998,"confidence":0.8430176,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.27166348695755005},{"word":"if","start":0.39999998,"end":0.48,"confidence":0.9980469,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.13677261769771576},{"word":"you","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0313052237033844},{"word":"record","start":0.79999995,"end":1.1999999,"confidence":0.9970703,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.02654223144054413},{"word":"your","start":1.1999999,"end":1.36,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.02450911700725555},{"word":"name","start":1.36,"end":1.68,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.0327862948179245},{"word":"and","start":1.68,"end":1.92,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.011137008666992188},{"word":"reason","start":1.92,"end":2.24,"confidence":0.9892578,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.10429449379444122},{"word":"for","start":2.24,"end":2.48,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.03472819924354553},{"word":"calling","start":2.48,"end":2.8799999,"confidence":0.9995117,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.05655275285243988},{"word":"i'll","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.03125201165676117},{"word":"see","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.023092031478881836},{"word":"if","start":3.28,"end":3.52,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.004377447068691254},{"word":"this","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.02059614658355713},{"word":"person","start":3.6799998,"end":4.08,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.05318140983581543},{"word":"is","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.01824426651000977},{"word":"available","start":4.24,"end":4.74,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.05817500501871109}],"paragraphs":{"transcript":"\nHi. If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.27166348695755005},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.39999998,"end":4.74,"sentiment":"neutral","sentiment_score":-0.013741769827902317}],"sentiment":"neutral","sentiment_score":0.0030467746888889987,"num_words":17,"start":0.08,"end":4.74}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.27166348695755005},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.39999998,"end":4.74,"sentiment":"neutral","sentiment_score":-0.013741769827902317}],"sentiment":"neutral","sentiment_score":0.0030467746888889987,"channel":1,"num_words":17,"start":0.08,"end":4.74}]},"summary":{"result":"success","short":"Hi. If you record your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":16,"intents":[{"intent":"Record callers","confidence_score":0.0032874255}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.00948686432093382}],"average":{"sentiment":"neutral","sentiment_score":0.009486864442410675}}}}