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Yeah. Oh, all good. Look. I had you in for a bit of a catch up to see how things are going this afternoon because we said we sort of make sure we catch up regularly and, you know, keep track of everything. Before I jump into the call, just to let you know, would you record our calls for quality and training purposes? Are you happy for me to proceed with that? Lovely. Excellent. And I just need to do a security check there for you as well just to confirm your full name, your date of birth, and address I should have on file. I know. I know. I know. We do that because you're right. Sorry. Go ahead. Yep. Yep. I'll give you a hint. We have we have cool and then on file. Beautiful. That's the one that you told me you wanted to keep on file last time. You're happy to keep that one on file? Yeah. I can I can make it a lot easier for you? I can always set a simple password. Is there maybe a password you'd like me to confirm each time I talk to you, something that you'll remember? Just a second. No. That's okay. It's all good. And, yeah, look, we do do security whenever you call us, and we call you because, believe it or not, there is a very high risk of fraud where someone is called directly and, say, somebody else answers the phone pretending to be you. And if we don't double check that we are speaking to you, then there is that risk of that of, like, security, you know, issues. So we do we are very conscious, and we do do it both ways now. But I I understand what you're saying. I do make sure that we're, you know good thing is I do know your voice. So I know. I know. I know. It's it's a crazy world. We live in where we have to take some bizarre security measures. I don't think twenty years ago, we ever would have thought we had to take the kind of security measures we do these days. So yeah. Bit tough. Yeah. All good. You're right. Sorry. Yeah. Yeah. Yep. Yep. Absolutely. I completely understand where you're going with that. Yep. No. All good. I did the other week send through a copy of your updated portfolio reports for your super and for your investment account. Yep. Having a look, they are doing really well. Obviously, you're super you are in that more growth environment. We did kind of talk about the option of reducing risk depending on, you know, whether sorry. Whether you wanted to change your retirement age or not. What are you sort of still thinking about retirement age after? Do you think you're sort of wanting to maybe start dropping hours earlier and retire earlier than what we had originally, or do you think you're still willing to work a bit longer? What's your thoughts there? Mhmm. Yes. Yeah. No. Yeah. Yes. Mhmm. Yeah. Okay. Mhmm. Okay. Yeah. Yeah. Yep. Yep. Yes. Okay. Okay. Yep. Yes. Yes. Yes. Yes. Okay. Yes. Okay. Yeah. Absolutely. Perfect. So one of the things that well, I know we have you're sort of touching on over the past couple of months is because you're in that growth kind of environment within your super fund, that is where you are taking on a bit more risk. So you are 80% invested in, say, shares, both Australian and international, also commodities like gold and silver and property, and then have a small 20 component in those low risk defensive assets like things like cash, bonds, and fixed interest. That kind of higher risk environment is suited to someone who's gonna work for the next six years who isn't wanting to access their money in the next year next six years, sorry, because you are taking more risk in the market to get greater potential returns. Where you are wanting to maybe look at accessing funds or possibly retiring in the next sort of two to three years at the very most, I'd be wanting to kind of look at reducing your risk level down a bit. It does mean the expectation of returns is it is going to reduce as well. You don't kinda get the same returns as you do when you are taking on more risk, but there's also that market volatility. We have seen a lot of ups and downs this year in the market, and I do think moving forward, that could definitely continue. So I think one of the things I would like to maybe look at doing with you is looking to reduce that risk level back a little bit with the anticipation that you are wanting to access those funds very soon. So we're starting to put some protections in place to protect your capital more. Does that make sense? Yep. Yep. Beautiful. I've got a little risk profile questionnaire just to kinda go through sorta gauge whereabouts you fit. I have an idea of the portfolio I'd like to put you into, but just to sort of gauge where your comfort level is as well, I've got just a couple of questions to sort of confirm with you. Now retirement wise, are we working on that 60 to 61 years of age, or, realistically, how long do you think before you're gonna start drawing income? Sorry. Yeah. Mhmm. Okay. Perfect. So we'll say between two to three years at the very most. Yep. Beautiful. Oh, excellent. The next one here is how much risk do you feel comfortable taking in order to get the kinds of returns you're after? Are you comfortable taking the highest level of risk in order to get the best returns you can knowing that in market downtime, you're gonna feel that effect quite heavily? Do you think you're more comfortable taking on a moderate or medium amount of risk to try and get the best returns you possibly can, or are you not comfortable taking a lot of risk in the market? They may be markets may be quite nervous knowing the returns are gonna be smaller because of that. Where do you think you fit on that scale? Yep. That's perfectly fine. Excellent. The next one here is how would you feel in the next, say, six to twelve months if the market fell by 20%? How do you think you might be feeling? Are you considering it an investment opportunity, getting excited? Are you calling me being a bit concerned and asking what to do, or are you really nervous? Absolutely. Yeah. Absolutely. Absolutely. Absolutely. The next one here is looking at the average rate of return you're trying to obtain over the longer term. I'm just gonna pick that you're after the highest return possible for the risk profile you take. Does that sound comfortable? Yep. Mhmm. Yes. Mhmm. Yes. Yep. So it's perfectly fine. And the last one here, I'm just gonna sort of pick for you essentially. It is asking how you feel whenever you do see your super fall in value. From our conversations, you're quite concerned to fairly anxious about those market drops knowing that there's a possibility of you accessing super in the near future. Does that sound correct? Yes. Mhmm. Yes. Yes. Yes. That's yeah. I think what we're sort of trying to look to avoid is where, say, the market drops today, and then you lose 20%. But, like, if you think back to the GFC, it took six years for the market to recover back. So, realistically, we're looking at trying to put you into an environment where you're not seeing or waiting six years to see a decent recovery on your portfolio. It's about just lowering the risk of well, now you can still want good returns at the highest percent possible. There's nothing wrong with that, but it's more about just making sure that you understand that in every portfolio that there are ups and downs. There is a risk of seeing a downtime, but it's more about how much of that downtime you're gonna feel. When you take less risk in the market, you feel less of a downturn than someone who's in a high growth environment there. So it's more just about concerning where about that risk ladder that you're comfortable sitting in and having a look at, like, which way I think you should be and with where realistically, you've technically also scored there as well. You're sitting at more of a moderate environment, so that would realistically see us drop your growth assets and think about shares. Dropping those growth assets from where they are now at 80% down to, say, 60%, bringing up your defensive lower risk investments, so things like cash, bonds, fixed interest, from, say, 20% now to more of a 40% range. And that generally suits someone who's gonna access their super within the next three years. In the growth environment you're in now, the likelihood of a negative return is expected one in every five years, whereas in that balanced environment moderate environment that we wanna move you into, the likelihood of a negative return is maybe one every seven years. So you can sort of see the risk level is reducing. It's putting more kind of capital protections in place. The other thing to sort of consider is the expected rate of return. We all want the best return we possibly can. In that growth environment, the expected average return is between seven to 9% on a yearly basis. In that balanced environment, the expected average return is about five to 7%. So the expectation on a negative year, the returns is also lower because they're taking less risk in the market as well. But that's because when you get to 60 and say, hey. I don't wanna work anymore. I can't work anymore. I need to start taking some money out of super. That gives you accessibility. So you can take some money out without the fear of seeing huge market drops and having to wait six or seven years for that market to recover back so you can sort of access money. Does that make sense? Yeah. Yep. How does that sort of feel? Does that feel to your comfort level? Does that feel like too much of a drop? How does that sort of feel to you? Yep. Yep. Mhmm. Mhmm. Yes. Correct. Oh, absolutely. Yeah. Mhmm. Yes. Yeah. Yes. Yes. Mhmm. Yep. Mhmm. Yep. Absolutely. Yeah. Definitely. And, I mean, as I said, the like, the expected return, yes, it is expected to be lower, and that's sort of seven to 9% return for growth and five to seven for balanced kind of environment or moderate portfolio environment. It's more just an average return compounded. So in a year, in a balanced portfolio, you can still get a 15% return. You can still get a 10% return. It is absolutely possible. It's just that when we kind of look at the risk profile returns, this is where that kind of environment you would expect it to kinda land as a conservative rate of return because we know some years you get 10%, 15%, other years it might be 2%, or a negative percent some years as well. So it's kind of just looking at how the average is over time and what the expectation would be based on that risk profile return there. But, you are right. It is just a projection. It's just, outlining of what you're sort of hoping to achieve in that kind of environment. But I think do you think you're comfortable dropping down the risk level that much, or would you like to sort of go halfway and start to step down gradually over the next year or two? How do you sort of feel? I with the you're right. Sorry, Vigo. Yep. Yep. Yep. Yes. Yes. Yes. Mhmm. Yeah. Yes. Yep. Yep. Yes. Yes. Mhmm. Mhmm. Yes. Mhmm. Yeah. Yep. Absolutely. And, look, I mean, with what we invest you in, the likelihood of you risking all of it is very minimal because we don't invest you in anything crazy. All the investments that you are in within your super have been around for a long period of time. They've seen the ZFC. They've seen the COVID ups and downs. They've seen the .com bubble, and they've all recovered back from that. So the yeah. We don't invest in anything crazy or speculative, which is really good. But I am in the same sort of boat as you. Yes. The markets do go up and down, and I would love to control them, but I don't either. I think when we think about reducing risk level, it's also about reducing the the uncomfortableness of those ups and downs. So if you wake up tomorrow and Trump tweeted something and the market dropped very heavily, that your super balance hasn't dropped very heavily with it, that you've still got some investments in there that are not affected by that, so we should be working with it. The other thing that's kind of really good about reducing the risk level is that we increase those defensive investments. Those defensive investments are more cash producing, so they produce more income, which gets paid into your cash account, and we have that reinvested back into your portfolio for compounding effect. And when you go through the retirement phase and you start drawing income out of your portfolio, the income that is drawn from those investments is also supposed to help you draw down on that income so you can keep as much as your capital or as much of your student invested to continue building and growing to support that income draw down as long as possible. So that's the other side of why we like those defensive investments, the older we get. But the sort of conversations I've been having with a lot of people this year in their fifties is that where over the past ten years, we've been comfortable taking on a lot more risk In the past sort of five to six years from COVID onwards, there has been a lot of up and down in the market, and we've seen, you know, what the market's gonna do. We've seen those dips, and there's just been a lot more volatility. And I think moving forward, especially while Trump is in power, that kind of market volatility is gonna stick around a bit longer. So where I can try to limit you from having to go through the nervousness of that is definitely a good thing, but also prepping your portfolio for when you're able to retire. And it sounds like from our conversations over the past few months that you are getting closer to the point where you're gonna decide whether you are gonna retire at 60 or not. If you decide to keep working longer, that's absolutely fine and great. But there's also that risk that you might wanna take some money out to support you, whether it be a lump sum here and there or whether it's a regular income stream because, you you know, you've got your health that you're sort of dealing with as well, but then you've also got a lot of things going on at work, and it's kind of leaving you a little bit up in the air with things. So from what I'm reading, reducing that risk level now is not a bad thing. It's kind of prepping you for the the risk that you might need to stop working due to health, or you might choose to due to what's going on at work there. But it is giving you the opportunity to start reducing risk, feeling less of the market ups and downs, still building, you know, on your super and still having it continue to be invested and working, but just giving you the opportunity to know that in two years, three years' time, if you decide that you are going to stop working, that you've kind of put those protections in place ready for that time frame. Does that make sense? Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yep. Mhmm. Yeah. Oh, I'm sorry. Absolutely. Yeah. Absolutely. Mhmm. Yes. Yes. Yes. Yes. Yeah. Yep. Absolutely. Mhmm. Yes. Yeah. Yeah. Yeah. Mhmm. Yep. Yep. Yeah. Yep. So did absolutely. Yeah. Definitely. That's definitely where my head is at for you. I think I would not be impressed if I left you where you are, and then the next six months, twelve months, one year, we saw really big market dips or we saw, you know, the volatility we had earlier this year, and it kinda made you a bit nervous, and you were at any point ringing me and saying I have to leave my job, that would really I wouldn't like that in any way, shape, or form. I feel like I would have let you down in that scenario. So I do think reducing the risk now is the best way to go in preparing you for the unknown and everything that you've got going on, if that makes sense. Yeah. Yes. Mhmm. Yes. Yes. Yeah. Mhmm. Yeah. Yeah. Correct. Yes. Yeah. Absolutely. Mhmm. Yeah. Correct. Absolutely. Perfect. Well, I've definitely got an idea of what I'd like to do. I'll update the advice for you, and I'll reflect changing of super into the more of that balanced environment. And there are some investments I wanna replace in your super as well, so I'll look at doing that for you. With your investment portfolio, did you want me to do the same thing with that? Because, theoretically, you can access that investment portfolio at any time if you did need those funds. Do you want me to you're in that balanced growth environment at the moment, but I can reduce the risk down the same as you're super if you're comfortable to do that. It's lower than your super currently is. Yeah. But if I reduce your super to the balanced portfolio, balance growth is one level above balance. So the way our risk portfolios work, you've got aggressive high growth growth, balanced growth, and then balance. So if I reduce your super down to more of that balanced environment, then your investment portfolio is gonna be higher risk than your super. It's probably best to reduce both of them down so they're at a par, if that makes sense. That that way we're reducing risk in all areas and allowing you to be able to access the funds when you need to. You're super unless you meet a condition of relief, you can't access until 60. So it does mean that in that a portfolio, if in twelve months you needed money, we'd have to take it out of there. So that would be kind of reducing risk in both areas does sound more appropriate for you, if that makes sense. Yes. Beautiful. Beautiful. Beautiful. I just need to go through and update a few additional things just to make sure that I have everything right for your statement of advice. Income wise at the moment on your current income, are you still on about a 140,000? What are you estimating to earn this year in your current role? Yeah. Okay. That's alright. I'll keep it as is for the moment. If anything changes, just let me know. But right now, I'm just gonna keep it as your current circumstances there. You're still able to put a fair bit of money away into sort of savings on a weekly basis. How much are you averaging at the moment in your savings? I love that. I love that. Mhmm. Yep. Yes. Yeah. Absolutely. Yep. Yep. Yep. Oh, wait. Beautiful. Yep. That's absolutely fine. That's perfect. All good. And so in your savings account, the essentially, with you're purchasing the new boat and the cruise that you are going to be paying for. How much do you have left in savings at the moment? Or Yeah. Yep. Yep. Yep. Beautiful. And with the investment account, are you wanting to be putting some money in on a regular basis to keep kind of growing and building on that investment account, or you're sort of with everything going on, preferring just to keep it in your savings account? Mhmm. Yep. Yep. Yep. That's okay. I will just update the the risk profile and show you what it looks like projection wise with no additional contributions in there just so I'm looking at it conservatively. Is that okay? Yep. Beautiful. Beautiful. I can look at that for you. Excellent. And your Nissan Navara, we had a value on that of about 48,000 last time. What kind of value would you value the Navara at now? The same? Yep. You're well. Yep. Yes. Yep. Beautiful. That's the same. Lovely. And is there any other assets you'd note down? You said you are are getting rid of the last boat. Have you disposed of that yet, or you still got it? Okay. Yep. Perfect. Mhmm. Yep. Is it the total value of the new boat that you're getting? Yep. Yeah. That's okay. That's the value. Yes. No. That's absolutely fine. That's okay. And some tough questions for you now, but when you do get into retirement, say say you do retire at 60, is that when you're planning to maybe look at buying the boat for you to live on, or do you still think you'd be living where you are now? Have and then things could definitely change depending on what happens with your health over the next sort of one to two years. But what is your sort of plan on purchasing the boat that you're planning to live on? Mhmm. Yes. Yes. Yep. That's okay. Yep. No. It's okay. Not a problem at all. So you'll still be living roughly where you are. You're renting where you are currently, aren't you? Yep. How much rent are you paying at the moment? Okay. Per week. So if you think about what you might need to live on when and if you retire at 60, how much do you think you'll need to draw down for rent, bills, food to be able to survive? What kind of income do you think you're gonna need to live on per week? Yep. Mhmm. Yes. Yep. That's okay. Because what I can do as part of this advice for you is I'll project up to the age of 60 to sort of see what we expect over the next sort of two years to give you an idea of what happens at that point. But then I can also look at between 60 to 67, drawing down the income you need as a projected outcome to give you an idea of what this looks like based on the current circumstances. And then from 67 onwards, getting age pension just to sort of project and see how long your super is expected to last at this point. Is that okay? Does that sound alright? Yep. Yep. Perfect. And then those things can definitely change. And when you do get to the year that you decide you wanna retire, I will update the advice again, and we will really get into the nitty gritty of the drawdown, what that looks like, how long that's expected to last, what we do with the money and the investment, all the bits and pieces there. But for sort of here on out, because you are so close to those retirement years, it just kinda gives you a snapshot of the expected projected outcome based on the current circumstances. So you can sort of see what you projected for to make it a bit clearer, if that makes sense. Yep. Yep. Yeah. Yes. Absolutely. Yep. Absolutely. Yeah. That's okay. I would do whatever I possibly can within the now to to help you out, to give you a bit of clarity, and then we just keep reviewing it, keep updating it as much as we absolutely need to. Okay? Yep. Beautiful. Fantastic. Excellent. Well, I will just to kind of recap, I will go back and do up a new advice document. We will move you into the balanced environment between your super and your investment portfolio. So we're dropping the risk nice and heavily towards accessing super around about the age of 60 to 61. I will look at how to have you invested, try to keep you as low risk as I can, make sure we're diversifying. I think it would be good to not fact active managers, so we don't want any higher risk investment managers where they're trying to outperform against the market. They're trying to climb the market, things like that. I think sticking to more lower risk passive investments that are tracking in indices and low cost might save you a bit in investment fees as well, might be the best way to go. Does that make sense? Yep. Yep. Don't wanna sort of have you taking any unnecessary risks. So I'll go back and look at those. I'll also project the outcome for you, factor in, you know, age pension at 67 based on current circumstances, and look at how long super is expected to last. And I'll come back, and we'll go to that advice document together. I'll let you know what I'm recommending, how and why, the advantages and disadvantages, the risks involved, and I'll also have the best interest duty which relates my recommendations back to your goals to help you out. Does that sound okay? Yep. Do you have any questions? Is there anything that kind of you needed more clarity on or anything that you sort of needed me to look at that I haven't sort of touched on for you? Yep. Yeah. Yeah. Okay. Tabatani? Yep. Mhmm. Yep. Mhmm. Yes. Yes. Beautiful. Yep. Fantastic. Yep. Yep. Yep. Okay. Yep. Perfect. Yep. Yep. Perfect. Okay. Yep. On your yeah. No. That makes perfect sense. On your will, who is the executor of your will? Have you made that your three kids, or is it someone specific? Yep. Perfect. Excellent. So if in the event that anything was to happen and you were to pass away, just let your three kids know that if they're executor, they just need to call us, and I will help them with the claim and making sure everything is sorted with your sofa and your investment. Okay? K. Absolutely. Yeah. Yep. That's absolutely fine. I can safely tell you I understand exactly where you're coming from with that. My will is being set up to protect my children, and so my ex husband gets none of it. I completely understand. Yep. Yeah. Yes. Yes. Yeah. Yeah. Yeah. Yes. Yes. Yes. You're fine. Don't you worry. Yeah. Yeah. Now you're doing the right thing by thinking about those sorts of things and thinking about how you want to look after yourself. I mean, at the end of the day, all these things are put in place to protect you and everything that you've worked so hard for. You know, if you were to pass away, and I don't want that to ever happen, I want you to get to retirement, and I wanna help you through those years and make sure that you get to live on your boat and that you get to, you know, draw your income. But if anything did happen, it's good that you've thought about what the likelihood of people following your directions and how you want things to be structured and how you want your benefit to be paid and to whom and who you wanna look after. Because that is that is the most important thing is thinking about what you want. And it's not selfish in any way. It's more just it's more just thinking about, you know, having a a benefit when someone passes away is not a rite of passage. No one ever has the right to receive inheritances. It's more just someone wanting to look after them. So it's it's good that you're thinking about yourself and what you've worked so hard for and how you wanted to be directed. It's it's a good thing. You've done the right thing. I like it. Yeah. Yeah. Yeah. Yeah. Mhmm. Yep. Yeah. Yeah. Yeah. Yeah. Yeah. Absolutely. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. You're doing well. You're doing very, very well. It's a lot to think about, but, no, you've done very well. And, yeah, it would be I do like the idea of having that on file just to make sure that we've got all the, you know, crosses, everything in order here as well. That way, if anything did happen unexpectedly, that, you know, we know who your executives are, how to help them get through the claim as quickly as possible. And, yeah, it's, again, just making sure everything's in order for you because you have you've got a lot going on. You've got a lot going on at the moment. Yep. Yeah. Yeah. So, generally, what happens is a member of your family or your executor would give us a call and say, let us know that you had passed away. We would then request we will check the will to make sure they are the executor because we can only talk to your executor of your will. We let them know what needs to happen, that we need the death certificate, and that we would contact the providers to start the claim, and we would liaise between the executor of your will, your beneficiaries of your super, and the super fund to make sure the claim is processed, get the paperwork done, and have the amount paid out as per as per your direction. Yeah. Yep. Yep. Yep. Just that you've got a financial adviser. They look after everything, and just to call them if anything happens. Yep. Yeah. It is. It is. I can tell you safely tell you I'm actually 41, Dennis. I'm 41. No. That's okay. I do sound younger on the phone. I get it. It's not an issue at all. But, no, I am. I'm 41 this year, 42 at the end of this year, And my daughters are 19, nearly 20 and 21, and I've got a 10 year old son. Yeah. No. Life is lots of fun. There's lots of twists and turns and things like that there, but I spend a lot of my day talking about estate planning and death and, you know, life insurance and payouts and things like that. So, you know, I do think about the risk side and how long you have till retirement and, you know, the risk of, you know, you seeing big dips and things like that. So my job is to put protections in place as soon as we can sort of feel that that time coming. Can sort of feel that that time coming to make sure that you are able to enjoy the best you can from your retirement. So one of the things that, you know, to note about financial advisers is we do work under the best interest we do work under the best interest duty, so we do have to work in your best interest at all times and make sure that we are flagging flagging things that could be an issue. So that's what I definitely try to do to help you out. Yep. Yep. Thank you. Thank you. Yeah. Absolutely. Yeah. No. I I grip that. Mhmm. Yeah. Thank you. Well, I promise I will always look after you. Always do the right thing. Thank you. Beautiful. Thank you, Dennis. I really appreciate it. I actually look forward to it. I see you in my calendar. I get a little bit excited and go look forward to chatting to you because you're a really, really great human being. And, yeah, it's important that we look after our clients, and it's really close to my heart as it is to Debbie. So I appreciate, yeah, your kind words, and, yeah, I'll get back into this research because it's really important to have it done for you. That way we can, you know, keep you working towards your goal in a in the safest way Okay. Yep. Nice. Yeah. Southport. Yeah. Yep. That'd be fantastic. I'd love to have you do that. I'd love to see you, and it'd be great. Oh, good. When is your cruise? When are you going on that cruise? When's it booked for? Yep. Okay. Mhmm. Okay. In February. Yep. Beautiful. Yep. Mhmm. Yep. Yep. I love that. That's fantastic. Yep. That's fantastic. Mhmm. Yes. Absolutely. No. That's completely understandable. I have yeah. I have one. I just didn't really like how limited they were. I like to kind of, when I'm traveling, see as much as I possibly can and go as many places as possible. So I wasn't that big on the limitation of just being on a ship all the time, but my mom loves it. She's doing one in Hawaii in a few weeks. Yeah. Yeah. Yep. Yeah. Yeah. Yep. Yes. I love that. Yeah. Yep. No? That'll be amazing. That'll be truly incredible. Yeah. I just that's all good. I just also before I let you no. No. You're right. Before I let you go, I just wanted to book you back in in a couple of weeks to go through your advice document. Is that okay while I've got you here? Yep. Beautiful. Are you available maybe the Thursday, September 3? I can do 03:30, four, 04:30, five, 05:30, 06:00, anytime you would prefer. 04:00. Yep. Perfect. I'll book you in there. That way, we can go through your advice document together. It won't take me long to complete the research and get everything together, so I'll have it ready for you for the September 3. That way, we're not hold we're not, you know, holding on too long. We've got get this done nice and quickly for you. How does that sound? Yep. That's perfect. I've got that one booked in there for you. I'll add a little text message reminder so it sends you a message that day to remind you that I'll be calling. And that way, if anything has come up and you're not available or you need to reschedule, you can let me know. Okay? Beautiful. Fantastic. Awesome. Thank you so much for that. I will let you go, but I appreciate you taking my call this afternoon. I'll get stuck into the research, and I'll talk to you on the third if it can go through it all. Okay. Oh, good. Thank you so much, Janet. Yeah. Thank you. Thank you. Me too. I will. Absolutely. Not a problem at all, Dennis. I'll talk to you in about two weeks. In the meantime, you look after yourself, and let me know if there's any changes or anything big that comes up. Okay? Beautiful. Thank you. You enjoy the rest of your afternoon. Thanks. I'll talk to you soon, Dennis. See you later. 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Dennis. It's Dana from Oakey Financial. How are you? Oh, I was when you said this was satisfying that I thought, oh, no. What's going wrong?\n\nWhere is this saying where is this going? Yeah. Oh, all good. Look. I had you in for a bit of a catch up to see how things are going this afternoon because we said we sort of make sure we catch up regularly and, you know, keep track of everything.\n\nBefore I jump into the call, just to let you know, would you record our calls for quality and training purposes? Are you happy for me to proceed with that? Lovely. Excellent. And I just need to do a security check there for you as well just to confirm your full name, your date of birth, and address I should have on file.\n\nI know. I know. I know. We do that because you're right. Sorry.\n\nGo ahead. Yep. Yep. I'll give you a hint. We have we have cool and then on file.\n\nBeautiful. That's the one that you told me you wanted to keep on file last time. You're happy to keep that one on file? Yeah. I can I can make it a lot easier for you?\n\nI can always set a simple password. Is there maybe a password you'd like me to confirm each time I talk to you, something that you'll remember? Just a second. No. That's okay.\n\nIt's all good. And, yeah, look, we do do security whenever you call us, and we call you because, believe it or not, there is a very high risk of fraud where someone is called directly and, say, somebody else answers the phone pretending to be you. And if we don't double check that we are speaking to you, then there is that risk of that of, like, security, you know, issues. So we do we are very conscious, and we do do it both ways now. But I I understand what you're saying.\n\nI do make sure that we're, you know good thing is I do know your voice. So I know. I know. I know. It's it's a crazy world.\n\nWe live in where we have to take some bizarre security measures. I don't think twenty years ago, we ever would have thought we had to take the kind of security measures we do these days. So yeah. Bit tough. Yeah.\n\nAll good. You're right. Sorry. Yeah. Yeah.\n\nYep. Yep. Absolutely. I completely understand where you're going with that. Yep.\n\nNo. All good. I did the other week send through a copy of your updated portfolio reports for your super and for your investment account. Yep. Having a look, they are doing really well.\n\nObviously, you're super you are in that more growth environment. We did kind of talk about the option of reducing risk depending on, you know, whether sorry. Whether you wanted to change your retirement age or not. What are you sort of still thinking about retirement age after? Do you think you're sort of wanting to maybe start dropping hours earlier and retire earlier than what we had originally, or do you think you're still willing to work a bit longer?\n\nWhat's your thoughts there? Mhmm. Yes. Yeah. No.\n\nYeah. Yes. Mhmm. Yeah. Okay.\n\nMhmm. Okay. Yeah. Yeah. Yep.\n\nYep. Yes. Okay. Okay. Yep.\n\nYes. Yes. Yes. Yes. Okay.\n\nYes. Okay. Yeah. Absolutely. Perfect.\n\nSo one of the things that well, I know we have you're sort of touching on over the past couple of months is because you're in that growth kind of environment within your super fund, that is where you are taking on a bit more risk. So you are 80% invested in, say, shares, both Australian and international, also commodities like gold and silver and property, and then have a small 20 component in those low risk defensive assets like things like cash, bonds, and fixed interest. That kind of higher risk environment is suited to someone who's gonna work for the next six years who isn't wanting to access their money in the next year next six years, sorry, because you are taking more risk in the market to get greater potential returns. Where you are wanting to maybe look at accessing funds or possibly retiring in the next sort of two to three years at the very most, I'd be wanting to kind of look at reducing your risk level down a bit. It does mean the expectation of returns is it is going to reduce as well.\n\nYou don't kinda get the same returns as you do when you are taking on more risk, but there's also that market volatility. We have seen a lot of ups and downs this year in the market, and I do think moving forward, that could definitely continue. So I think one of the things I would like to maybe look at doing with you is looking to reduce that risk level back a little bit with the anticipation that you are wanting to access those funds very soon. So we're starting to put some protections in place to protect your capital more. Does that make sense?\n\nYep. Yep. Beautiful. I've got a little risk profile questionnaire just to kinda go through sorta gauge whereabouts you fit. I have an idea of the portfolio I'd like to put you into, but just to sort of gauge where your comfort level is as well, I've got just a couple of questions to sort of confirm with you.\n\nNow retirement wise, are we working on that 60 to 61 years of age, or, realistically, how long do you think before you're gonna start drawing income? Sorry. Yeah. Mhmm. Okay.\n\nPerfect. So we'll say between two to three years at the very most. Yep. Beautiful. Oh, excellent.\n\nThe next one here is how much risk do you feel comfortable taking in order to get the kinds of returns you're after? Are you comfortable taking the highest level of risk in order to get the best returns you can knowing that in market downtime, you're gonna feel that effect quite heavily? Do you think you're more comfortable taking on a moderate or medium amount of risk to try and get the best returns you possibly can, or are you not comfortable taking a lot of risk in the market? They may be markets may be quite nervous knowing the returns are gonna be smaller because of that. Where do you think you fit on that scale?\n\nYep. That's perfectly fine. Excellent. The next one here is how would you feel in the next, say, six to twelve months if the market fell by 20%? How do you think you might be feeling?\n\nAre you considering it an investment opportunity, getting excited? Are you calling me being a bit concerned and asking what to do, or are you really nervous? Absolutely. Yeah. Absolutely.\n\nAbsolutely. Absolutely. The next one here is looking at the average rate of return you're trying to obtain over the longer term. I'm just gonna pick that you're after the highest return possible for the risk profile you take. Does that sound comfortable?\n\nYep. Mhmm. Yes. Mhmm. Yes.\n\nYep. So it's perfectly fine. And the last one here, I'm just gonna sort of pick for you essentially. It is asking how you feel whenever you do see your super fall in value. From our conversations, you're quite concerned to fairly anxious about those market drops knowing that there's a possibility of you accessing super in the near future.\n\nDoes that sound correct? Yes. Mhmm. Yes. Yes.\n\nYes. That's yeah. I think what we're sort of trying to look to avoid is where, say, the market drops today, and then you lose 20%. But, like, if you think back to the GFC, it took six years for the market to recover back. So, realistically, we're looking at trying to put you into an environment where you're not seeing or waiting six years to see a decent recovery on your portfolio.\n\nIt's about just lowering the risk of well, now you can still want good returns at the highest percent possible. There's nothing wrong with that, but it's more about just making sure that you understand that in every portfolio that there are ups and downs. There is a risk of seeing a downtime, but it's more about how much of that downtime you're gonna feel. When you take less risk in the market, you feel less of a downturn than someone who's in a high growth environment there. So it's more just about concerning where about that risk ladder that you're comfortable sitting in and having a look at, like, which way I think you should be and with where realistically, you've technically also scored there as well.\n\nYou're sitting at more of a moderate environment, so that would realistically see us drop your growth assets and think about shares. Dropping those growth assets from where they are now at 80% down to, say, 60%, bringing up your defensive lower risk investments, so things like cash, bonds, fixed interest, from, say, 20% now to more of a 40% range. And that generally suits someone who's gonna access their super within the next three years. In the growth environment you're in now, the likelihood of a negative return is expected one in every five years, whereas in that balanced environment moderate environment that we wanna move you into, the likelihood of a negative return is maybe one every seven years. So you can sort of see the risk level is reducing.\n\nIt's putting more kind of capital protections in place. The other thing to sort of consider is the expected rate of return. We all want the best return we possibly can. In that growth environment, the expected average return is between seven to 9% on a yearly basis. In that balanced environment, the expected average return is about five to 7%.\n\nSo the expectation on a negative year, the returns is also lower because they're taking less risk in the market as well. But that's because when you get to 60 and say, hey. I don't wanna work anymore. I can't work anymore. I need to start taking some money out of super.\n\nThat gives you accessibility. So you can take some money out without the fear of seeing huge market drops and having to wait six or seven years for that market to recover back so you can sort of access money. Does that make sense? Yeah. Yep.\n\nHow does that sort of feel? Does that feel to your comfort level? Does that feel like too much of a drop? How does that sort of feel to you? Yep.\n\nYep. Mhmm. Mhmm. Yes. Correct.\n\nOh, absolutely. Yeah. Mhmm. Yes. Yeah.\n\nYes. Yes. Mhmm. Yep. Mhmm.\n\nYep. Absolutely. Yeah. Definitely. And, I mean, as I said, the like, the expected return, yes, it is expected to be lower, and that's sort of seven to 9% return for growth and five to seven for balanced kind of environment or moderate portfolio environment.\n\nIt's more just an average return compounded. So in a year, in a balanced portfolio, you can still get a 15% return. You can still get a 10% return. It is absolutely possible. It's just that when we kind of look at the risk profile returns, this is where that kind of environment you would expect it to kinda land as a conservative rate of return because we know some years you get 10%, 15%, other years it might be 2%, or a negative percent some years as well.\n\nSo it's kind of just looking at how the average is over time and what the expectation would be based on that risk profile return there. But, you are right. It is just a projection. It's just, outlining of what you're sort of hoping to achieve in that kind of environment. But I think do you think you're comfortable dropping down the risk level that much, or would you like to sort of go halfway and start to step down gradually over the next year or two?\n\nHow do you sort of feel? I with the you're right. Sorry, Vigo. Yep. Yep.\n\nYep. Yes. Yes. Yes. Mhmm.\n\nYeah. Yes. Yep. Yep. Yes.\n\nYes. Mhmm. Mhmm. Yes. Mhmm.\n\nYeah. Yep. Absolutely. And, look, I mean, with what we invest you in, the likelihood of you risking all of it is very minimal because we don't invest you in anything crazy. All the investments that you are in within your super have been around for a long period of time.\n\nThey've seen the ZFC. They've seen the COVID ups and downs. They've seen the .com bubble, and they've all recovered back from that. So the yeah. We don't invest in anything crazy or speculative, which is really good.\n\nBut I am in the same sort of boat as you. Yes. The markets do go up and down, and I would love to control them, but I don't either. I think when we think about reducing risk level, it's also about reducing the the uncomfortableness of those ups and downs. So if you wake up tomorrow and Trump tweeted something and the market dropped very heavily, that your super balance hasn't dropped very heavily with it, that you've still got some investments in there that are not affected by that, so we should be working with it.\n\nThe other thing that's kind of really good about reducing the risk level is that we increase those defensive investments. Those defensive investments are more cash producing, so they produce more income, which gets paid into your cash account, and we have that reinvested back into your portfolio for compounding effect. And when you go through the retirement phase and you start drawing income out of your portfolio, the income that is drawn from those investments is also supposed to help you draw down on that income so you can keep as much as your capital or as much of your student invested to continue building and growing to support that income draw down as long as possible. So that's the other side of why we like those defensive investments, the older we get. But the sort of conversations I've been having with a lot of people this year in their fifties is that where over the past ten years, we've been comfortable taking on a lot more risk In the past sort of five to six years from COVID onwards, there has been a lot of up and down in the market, and we've seen, you know, what the market's gonna do.\n\nWe've seen those dips, and there's just been a lot more volatility. And I think moving forward, especially while Trump is in power, that kind of market volatility is gonna stick around a bit longer. So where I can try to limit you from having to go through the nervousness of that is definitely a good thing, but also prepping your portfolio for when you're able to retire. And it sounds like from our conversations over the past few months that you are getting closer to the point where you're gonna decide whether you are gonna retire at 60 or not. If you decide to keep working longer, that's absolutely fine and great.\n\nBut there's also that risk that you might wanna take some money out to support you, whether it be a lump sum here and there or whether it's a regular income stream because, you you know, you've got your health that you're sort of dealing with as well, but then you've also got a lot of things going on at work, and it's kind of leaving you a little bit up in the air with things. So from what I'm reading, reducing that risk level now is not a bad thing. It's kind of prepping you for the the risk that you might need to stop working due to health, or you might choose to due to what's going on at work there. But it is giving you the opportunity to start reducing risk, feeling less of the market ups and downs, still building, you know, on your super and still having it continue to be invested and working, but just giving you the opportunity to know that in two years, three years' time, if you decide that you are going to stop working, that you've kind of put those protections in place ready for that time frame. Does that make sense?\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Yep. Mhmm. Yeah.\n\nOh, I'm sorry. Absolutely. Yeah. Absolutely. Mhmm.\n\nYes. Yes. Yes. Yes. Yeah.\n\nYep. Absolutely. Mhmm. Yes. Yeah.\n\nYeah. Yeah. Mhmm. Yep. Yep.\n\nYeah. Yep. So did absolutely. Yeah. Definitely.\n\nThat's definitely where my head is at for you. I think I would not be impressed if I left you where you are, and then the next six months, twelve months, one year, we saw really big market dips or we saw, you know, the volatility we had earlier this year, and it kinda made you a bit nervous, and you were at any point ringing me and saying I have to leave my job, that would really I wouldn't like that in any way, shape, or form. I feel like I would have let you down in that scenario. So I do think reducing the risk now is the best way to go in preparing you for the unknown and everything that you've got going on, if that makes sense. Yeah.\n\nYes. Mhmm. Yes. Yes. Yeah.\n\nMhmm. Yeah. Yeah. Correct. Yes.\n\nYeah. Absolutely. Mhmm. Yeah. Correct.\n\nAbsolutely. Perfect. Well, I've definitely got an idea of what I'd like to do. I'll update the advice for you, and I'll reflect changing of super into the more of that balanced environment. And there are some investments I wanna replace in your super as well, so I'll look at doing that for you.\n\nWith your investment portfolio, did you want me to do the same thing with that? Because, theoretically, you can access that investment portfolio at any time if you did need those funds. Do you want me to you're in that balanced growth environment at the moment, but I can reduce the risk down the same as you're super if you're comfortable to do that. It's lower than your super currently is. Yeah.\n\nBut if I reduce your super to the balanced portfolio, balance growth is one level above balance. So the way our risk portfolios work, you've got aggressive high growth growth, balanced growth, and then balance. So if I reduce your super down to more of that balanced environment, then your investment portfolio is gonna be higher risk than your super. It's probably best to reduce both of them down so they're at a par, if that makes sense. That that way we're reducing risk in all areas and allowing you to be able to access the funds when you need to.\n\nYou're super unless you meet a condition of relief, you can't access until 60. So it does mean that in that a portfolio, if in twelve months you needed money, we'd have to take it out of there. So that would be kind of reducing risk in both areas does sound more appropriate for you, if that makes sense. Yes. Beautiful.\n\nBeautiful. Beautiful. I just need to go through and update a few additional things just to make sure that I have everything right for your statement of advice. Income wise at the moment on your current income, are you still on about a 140,000? What are you estimating to earn this year in your current role?\n\nYeah. Okay. That's alright. I'll keep it as is for the moment. If anything changes, just let me know.\n\nBut right now, I'm just gonna keep it as your current circumstances there. You're still able to put a fair bit of money away into sort of savings on a weekly basis. How much are you averaging at the moment in your savings? I love that. I love that.\n\nMhmm. Yep. Yes. Yeah. Absolutely.\n\nYep. Yep. Yep. Oh, wait. Beautiful.\n\nYep. That's absolutely fine. That's perfect. All good. And so in your savings account, the essentially, with you're purchasing the new boat and the cruise that you are going to be paying for.\n\nHow much do you have left in savings at the moment? Or Yeah. Yep. Yep. Yep.\n\nBeautiful. And with the investment account, are you wanting to be putting some money in on a regular basis to keep kind of growing and building on that investment account, or you're sort of with everything going on, preferring just to keep it in your savings account? Mhmm. Yep. Yep.\n\nYep. That's okay. I will just update the the risk profile and show you what it looks like projection wise with no additional contributions in there just so I'm looking at it conservatively. Is that okay? Yep.\n\nBeautiful. Beautiful. I can look at that for you. Excellent. And your Nissan Navara, we had a value on that of about 48,000 last time.\n\nWhat kind of value would you value the Navara at now? The same? Yep. You're well. Yep.\n\nYes. Yep. Beautiful. That's the same. Lovely.\n\nAnd is there any other assets you'd note down? You said you are are getting rid of the last boat. Have you disposed of that yet, or you still got it? Okay. Yep.\n\nPerfect. Mhmm. Yep. Is it the total value of the new boat that you're getting? Yep.\n\nYeah. That's okay. That's the value. Yes. No.\n\nThat's absolutely fine. That's okay. And some tough questions for you now, but when you do get into retirement, say say you do retire at 60, is that when you're planning to maybe look at buying the boat for you to live on, or do you still think you'd be living where you are now? Have and then things could definitely change depending on what happens with your health over the next sort of one to two years. But what is your sort of plan on purchasing the boat that you're planning to live on?\n\nMhmm. Yes. Yes. Yep. That's okay.\n\nYep. No. It's okay. Not a problem at all. So you'll still be living roughly where you are.\n\nYou're renting where you are currently, aren't you? Yep. How much rent are you paying at the moment? Okay. Per week.\n\nSo if you think about what you might need to live on when and if you retire at 60, how much do you think you'll need to draw down for rent, bills, food to be able to survive? What kind of income do you think you're gonna need to live on per week? Yep. Mhmm. Yes.\n\nYep. That's okay. Because what I can do as part of this advice for you is I'll project up to the age of 60 to sort of see what we expect over the next sort of two years to give you an idea of what happens at that point. But then I can also look at between 60 to 67, drawing down the income you need as a projected outcome to give you an idea of what this looks like based on the current circumstances. And then from 67 onwards, getting age pension just to sort of project and see how long your super is expected to last at this point.\n\nIs that okay? Does that sound alright? Yep. Yep. Perfect.\n\nAnd then those things can definitely change. And when you do get to the year that you decide you wanna retire, I will update the advice again, and we will really get into the nitty gritty of the drawdown, what that looks like, how long that's expected to last, what we do with the money and the investment, all the bits and pieces there. But for sort of here on out, because you are so close to those retirement years, it just kinda gives you a snapshot of the expected projected outcome based on the current circumstances. So you can sort of see what you projected for to make it a bit clearer, if that makes sense. Yep.\n\nYep. Yeah. Yes. Absolutely. Yep.\n\nAbsolutely. Yeah. That's okay. I would do whatever I possibly can within the now to to help you out, to give you a bit of clarity, and then we just keep reviewing it, keep updating it as much as we absolutely need to. Okay?\n\nYep. Beautiful. Fantastic. Excellent. Well, I will just to kind of recap, I will go back and do up a new advice document.\n\nWe will move you into the balanced environment between your super and your investment portfolio. So we're dropping the risk nice and heavily towards accessing super around about the age of 60 to 61. I will look at how to have you invested, try to keep you as low risk as I can, make sure we're diversifying. I think it would be good to not fact active managers, so we don't want any higher risk investment managers where they're trying to outperform against the market. They're trying to climb the market, things like that.\n\nI think sticking to more lower risk passive investments that are tracking in indices and low cost might save you a bit in investment fees as well, might be the best way to go. Does that make sense? Yep. Yep. Don't wanna sort of have you taking any unnecessary risks.\n\nSo I'll go back and look at those. I'll also project the outcome for you, factor in, you know, age pension at 67 based on current circumstances, and look at how long super is expected to last. And I'll come back, and we'll go to that advice document together. I'll let you know what I'm recommending, how and why, the advantages and disadvantages, the risks involved, and I'll also have the best interest duty which relates my recommendations back to your goals to help you out. Does that sound okay?\n\nYep. Do you have any questions? Is there anything that kind of you needed more clarity on or anything that you sort of needed me to look at that I haven't sort of touched on for you? Yep. Yeah.\n\nYeah. Okay. Tabatani? Yep. Mhmm.\n\nYep. Mhmm. Yes. Yes. Beautiful.\n\nYep. Fantastic. Yep. Yep. Yep.\n\nOkay. Yep. Perfect. Yep. Yep.\n\nPerfect. Okay. Yep. On your yeah. No.\n\nThat makes perfect sense. On your will, who is the executor of your will? Have you made that your three kids, or is it someone specific? Yep. Perfect.\n\nExcellent. So if in the event that anything was to happen and you were to pass away, just let your three kids know that if they're executor, they just need to call us, and I will help them with the claim and making sure everything is sorted with your sofa and your investment. Okay? K. Absolutely.\n\nYeah. Yep. That's absolutely fine. I can safely tell you I understand exactly where you're coming from with that. My will is being set up to protect my children, and so my ex husband gets none of it.\n\nI completely understand. Yep. Yeah. Yes. Yes.\n\nYeah. Yeah. Yeah. Yes. Yes.\n\nYes. You're fine. Don't you worry. Yeah. Yeah.\n\nNow you're doing the right thing by thinking about those sorts of things and thinking about how you want to look after yourself. I mean, at the end of the day, all these things are put in place to protect you and everything that you've worked so hard for. You know, if you were to pass away, and I don't want that to ever happen, I want you to get to retirement, and I wanna help you through those years and make sure that you get to live on your boat and that you get to, you know, draw your income. But if anything did happen, it's good that you've thought about what the likelihood of people following your directions and how you want things to be structured and how you want your benefit to be paid and to whom and who you wanna look after. Because that is that is the most important thing is thinking about what you want.\n\nAnd it's not selfish in any way. It's more just it's more just thinking about, you know, having a a benefit when someone passes away is not a rite of passage. No one ever has the right to receive inheritances. It's more just someone wanting to look after them. So it's it's good that you're thinking about yourself and what you've worked so hard for and how you wanted to be directed.\n\nIt's it's a good thing. You've done the right thing. I like it. Yeah. Yeah.\n\nYeah. Yeah. Mhmm. Yep. Yeah.\n\nYeah. Yeah. Yeah. Yeah. Absolutely.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. You're doing well. You're doing very, very well. It's a lot to think about, but, no, you've done very well. And, yeah, it would be I do like the idea of having that on file just to make sure that we've got all the, you know, crosses, everything in order here as well.\n\nThat way, if anything did happen unexpectedly, that, you know, we know who your executives are, how to help them get through the claim as quickly as possible. And, yeah, it's, again, just making sure everything's in order for you because you have you've got a lot going on. You've got a lot going on at the moment. Yep. Yeah.\n\nYeah. So, generally, what happens is a member of your family or your executor would give us a call and say, let us know that you had passed away. We would then request we will check the will to make sure they are the executor because we can only talk to your executor of your will. We let them know what needs to happen, that we need the death certificate, and that we would contact the providers to start the claim, and we would liaise between the executor of your will, your beneficiaries of your super, and the super fund to make sure the claim is processed, get the paperwork done, and have the amount paid out as per as per your direction. Yeah.\n\nYep. Yep. Yep. Just that you've got a financial adviser. They look after everything, and just to call them if anything happens.\n\nYep. Yeah. It is. It is. I can tell you safely tell you I'm actually 41, Dennis.\n\nI'm 41. No. That's okay. I do sound younger on the phone. I get it.\n\nIt's not an issue at all. But, no, I am. I'm 41 this year, 42 at the end of this year, And my daughters are 19, nearly 20 and 21, and I've got a 10 year old son. Yeah. No.\n\nLife is lots of fun. There's lots of twists and turns and things like that there, but I spend a lot of my day talking about estate planning and death and, you know, life insurance and payouts and things like that. So, you know, I do think about the risk side and how long you have till retirement and, you know, the risk of, you know, you seeing big dips and things like that. So my job is to put protections in place as soon as we can sort of feel that that time coming. Can sort of feel that that time coming to make sure that you are able to enjoy the best you can from your retirement.\n\nSo one of the things that, you know, to note about financial advisers is we do work under the best interest we do work under the best interest duty, so we do have to work in your best interest at all times and make sure that we are flagging flagging things that could be an issue. So that's what I definitely try to do to help you out. Yep. Yep. Thank you.\n\nThank you. Yeah. Absolutely. Yeah. No.\n\nI I grip that. Mhmm. Yeah. Thank you. Well, I promise I will always look after you.\n\nAlways do the right thing. Thank you. Beautiful. Thank you, Dennis. I really appreciate it.\n\nI actually look forward to it. I see you in my calendar. I get a little bit excited and go look forward to chatting to you because you're a really, really great human being. And, yeah, it's important that we look after our clients, and it's really close to my heart as it is to Debbie. So I appreciate, yeah, your kind words, and, yeah, I'll get back into this research because it's really important to have it done for you.\n\nThat way we can, you know, keep you working towards your goal in a in the safest way Okay. Yep. Nice. Yeah. Southport.\n\nYeah. Yep. That'd be fantastic. I'd love to have you do that. I'd love to see you, and it'd be great.\n\nOh, good. When is your cruise? When are you going on that cruise? When's it booked for? Yep.\n\nOkay. Mhmm. Okay. In February. Yep.\n\nBeautiful. Yep. Mhmm. Yep. Yep.\n\nI love that. That's fantastic. Yep. That's fantastic. Mhmm.\n\nYes. Absolutely. No. That's completely understandable. I have yeah.\n\nI have one. I just didn't really like how limited they were. I like to kind of, when I'm traveling, see as much as I possibly can and go as many places as possible. So I wasn't that big on the limitation of just being on a ship all the time, but my mom loves it. She's doing one in Hawaii in a few weeks.\n\nYeah. Yeah. Yep. Yeah. Yeah.\n\nYep. Yes. I love that. Yeah. Yep.\n\nNo? That'll be amazing. That'll be truly incredible. Yeah. I just that's all good.\n\nI just also before I let you no. No. You're right. Before I let you go, I just wanted to book you back in in a couple of weeks to go through your advice document. Is that okay while I've got you here?\n\nYep. Beautiful. Are you available maybe the Thursday, September 3? I can do 03:30, four, 04:30, five, 05:30, 06:00, anytime you would prefer. 04:00.\n\nYep. Perfect. I'll book you in there. That way, we can go through your advice document together. It won't take me long to complete the research and get everything together, so I'll have it ready for you for the September 3.\n\nThat way, we're not hold we're not, you know, holding on too long. We've got get this done nice and quickly for you. How does that sound? Yep. That's perfect.\n\nI've got that one booked in there for you. I'll add a little text message reminder so it sends you a message that day to remind you that I'll be calling. And that way, if anything has come up and you're not available or you need to reschedule, you can let me know. Okay? Beautiful.\n\nFantastic. Awesome. Thank you so much for that. I will let you go, but I appreciate you taking my call this afternoon. I'll get stuck into the research, and I'll talk to you on the third if it can go through it all.\n\nOkay. Oh, good. Thank you so much, Janet. Yeah. Thank you.\n\nThank you. Me too. I will. Absolutely. Not a problem at all, Dennis.\n\nI'll talk to you in about two weeks. In the meantime, you look after yourself, and let me know if there's any changes or anything big that comes up. Okay? Beautiful. Thank you.\n\nYou enjoy the rest of your afternoon. Thanks. I'll talk to you soon, Dennis. See you later. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Dennis.","start":2.56,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.18328354507684708},{"text":"It's Dana from Oakey Financial.","start":3.1999998,"end":5.06,"sentiment":"neutral","sentiment_score":0.22892188727855683},{"text":"How are you?","start":5.12,"end":6.02,"sentiment":"neutral","sentiment_score":0.25704047083854675},{"text":"Oh, I was when you said this was satisfying that I thought, oh, no.","start":9.92,"end":15.095,"sentiment":"neutral","sentiment_score":0.29235649747507914},{"text":"What's going wrong?","start":15.095,"end":15.975,"sentiment":"neutral","sentiment_score":-0.0032135633130868277}],"sentiment":"neutral","sentiment_score":0.23576474865829503,"num_words":27,"start":2.56,"end":15.975},{"sentences":[{"text":"Where is this saying where is this going?","start":15.975,"end":17.835,"sentiment":"neutral","sentiment_score":-0.04742758069187403},{"text":"Yeah.","start":22.375,"end":22.875,"sentiment":"neutral","sentiment_score":0.14587609469890594},{"text":"Oh, all good.","start":23.494999,"end":25.115,"sentiment":"positive","sentiment_score":0.4463951388994853},{"text":"Look.","start":25.67,"end":25.99,"sentiment":"neutral","sentiment_score":0.3020005524158478},{"text":"I had you in for a bit of a catch up to see how things are going this afternoon because we said we sort of make sure we catch up regularly and, you know, keep track of everything.","start":25.99,"end":34.73,"sentiment":"neutral","sentiment_score":0.1570326450623964}],"sentiment":"neutral","sentiment_score":0.14460552805194668,"num_words":51,"start":15.975,"end":34.73},{"sentences":[{"text":"Before I jump into the call, just to let you know, would you record our calls for quality and training purposes?","start":36.309998,"end":40.785,"sentiment":"neutral","sentiment_score":0.08694305945010412},{"text":"Are you happy for me to proceed with that?","start":40.785,"end":42.965,"sentiment":"neutral","sentiment_score":0.14969351225429112},{"text":"Lovely.","start":45.585,"end":46.085,"sentiment":"positive","sentiment_score":0.6667087078094482},{"text":"Excellent.","start":46.545,"end":47.045,"sentiment":"positive","sentiment_score":0.6663071513175964},{"text":"And I just need to do a security check there for you as well just to confirm your full name, your date of birth, and address I should have on file.","start":47.265,"end":54.245,"sentiment":"neutral","sentiment_score":0.23854425934053236}],"sentiment":"neutral","sentiment_score":0.1889037104353072,"num_words":63,"start":36.309998,"end":54.245},{"sentences":[{"text":"I know.","start":59.5,"end":60.239998,"sentiment":"neutral","sentiment_score":-0.005107911303639412},{"text":"I know.","start":61.34,"end":62.079998,"sentiment":"neutral","sentiment_score":-0.004452917724847794},{"text":"I know.","start":62.14,"end":62.62,"sentiment":"neutral","sentiment_score":-0.001997699961066246},{"text":"We do that because you're right.","start":62.62,"end":64.7,"sentiment":"neutral","sentiment_score":0.00374954737101992},{"text":"Sorry.","start":64.7,"end":65.02,"sentiment":"neutral","sentiment_score":-0.03161340951919556}],"sentiment":"neutral","sentiment_score":-0.002479475636321765,"num_words":13,"start":59.5,"end":65.02},{"sentences":[{"text":"Go ahead.","start":65.02,"end":65.76,"sentiment":"neutral","sentiment_score":-0.00227610906586051},{"text":"Yep.","start":71.26,"end":71.76,"sentiment":"neutral","sentiment_score":0.03297894820570946},{"text":"Yep.","start":75.795,"end":76.295,"sentiment":"neutral","sentiment_score":0.042085058987140656},{"text":"I'll give you a hint.","start":84.05,"end":84.93,"sentiment":"neutral","sentiment_score":0.06716007739305496},{"text":"We have we have cool and then on file.","start":84.93,"end":87.43,"sentiment":"neutral","sentiment_score":0.09965952734152476}],"sentiment":"neutral","sentiment_score":0.07240266233889593,"num_words":18,"start":65.02,"end":87.43},{"sentences":[{"text":"Beautiful.","start":92.29,"end":92.69,"sentiment":"positive","sentiment_score":0.5493043065071106},{"text":"That's the one that you told me you wanted to keep on file last time.","start":92.69,"end":95.57,"sentiment":"neutral","sentiment_score":0.32567163109779357},{"text":"You're happy to keep that one on file?","start":95.57,"end":97.25,"sentiment":"neutral","sentiment_score":0.20896383374929428},{"text":"Yeah.","start":97.25,"end":97.75,"sentiment":"neutral","sentiment_score":0.16308972239494324},{"text":"I can I can make it a lot easier for you?","start":98.145,"end":100.945,"sentiment":"neutral","sentiment_score":0.2606984349814328}],"sentiment":"neutral","sentiment_score":0.2815794986155298,"num_words":36,"start":92.29,"end":100.945},{"sentences":[{"text":"I can always set a simple password.","start":100.945,"end":103.045,"sentiment":"neutral","sentiment_score":0.16862958243915013},{"text":"Is there maybe a password you'd like me to confirm each time I talk to you, something that you'll remember?","start":103.185,"end":108.165,"sentiment":"neutral","sentiment_score":0.13656631466001273},{"text":"Just a second.","start":111.36,"end":113.54,"sentiment":"neutral","sentiment_score":-0.025989431887865067},{"text":"No.","start":121.2,"end":121.44,"sentiment":"neutral","sentiment_score":0.014667510986328123},{"text":"That's okay.","start":121.44,"end":122.16,"sentiment":"neutral","sentiment_score":0.1344558298587799}],"sentiment":"neutral","sentiment_score":0.1247680074337757,"num_words":33,"start":100.945,"end":122.16},{"sentences":[{"text":"It's all good.","start":122.16,"end":123.04,"sentiment":"neutral","sentiment_score":0.2711555485924085},{"text":"And, yeah, look, we do do security whenever you call us, and we call you because, believe it or not, there is a very high risk of fraud where someone is called directly and, say, somebody else answers the phone pretending to be you.","start":123.04,"end":136.785,"sentiment":"neutral","sentiment_score":-0.09839267675256864},{"text":"And if we don't double check that we are speaking to you, then there is that risk of that of, like, security, you know, issues.","start":136.785,"end":145.2,"sentiment":"neutral","sentiment_score":-0.0852609384059906},{"text":"So we do we are very conscious, and we do do it both ways now.","start":145.5,"end":148.62,"sentiment":"neutral","sentiment_score":0.024753080680966377},{"text":"But I I understand what you're saying.","start":148.62,"end":150.86,"sentiment":"neutral","sentiment_score":0.05857805535197258}],"sentiment":"neutral","sentiment_score":-0.05176587227454528,"num_words":94,"start":122.16,"end":150.86},{"sentences":[{"text":"I do make sure that we're, you know good thing is I do know your voice.","start":150.86,"end":155.035,"sentiment":"neutral","sentiment_score":0.08055443607736379},{"text":"So I know.","start":155.035,"end":162.015,"sentiment":"neutral","sentiment_score":-0.10545416797200839},{"text":"I know.","start":162.395,"end":163.055,"sentiment":"neutral","sentiment_score":-0.13595814257860184},{"text":"I know.","start":163.675,"end":164.315,"sentiment":"neutral","sentiment_score":-0.10948705673217773},{"text":"It's it's a crazy world.","start":164.315,"end":165.835,"sentiment":"neutral","sentiment_score":-0.15399574041366576}],"sentiment":"neutral","sentiment_score":-0.010298593834574734,"num_words":28,"start":150.86,"end":165.835},{"sentences":[{"text":"We live in where we have to take some bizarre security measures.","start":165.835,"end":169.34999,"sentiment":"neutral","sentiment_score":-0.16168470370272794},{"text":"I don't think twenty years ago, we ever would have thought we had to take the kind of security measures we do these days.","start":169.34999,"end":174.87,"sentiment":"neutral","sentiment_score":-0.14184803050011396},{"text":"So yeah.","start":174.87,"end":176.09,"sentiment":"neutral","sentiment_score":-0.037772439420223236},{"text":"Bit tough.","start":178.06999,"end":178.81,"sentiment":"neutral","sentiment_score":-0.09381375461816788},{"text":"Yeah.","start":179.03,"end":179.51,"sentiment":"neutral","sentiment_score":0.01664607971906662}],"sentiment":"neutral","sentiment_score":-0.13636818255593136,"num_words":41,"start":165.835,"end":179.51},{"sentences":[{"text":"All good.","start":179.51,"end":180.33,"sentiment":"neutral","sentiment_score":0.10656860657036304},{"text":"You're right.","start":181.26999,"end":181.83,"sentiment":"neutral","sentiment_score":0.07540086284279823},{"text":"Sorry.","start":181.83,"end":182.33,"sentiment":"neutral","sentiment_score":-0.03815115988254547},{"text":"Yeah.","start":190.555,"end":191.055,"sentiment":"neutral","sentiment_score":-0.016711173579096794},{"text":"Yeah.","start":192.875,"end":193.375,"sentiment":"neutral","sentiment_score":0.008893872611224651}],"sentiment":"neutral","sentiment_score":0.04542435399655785,"num_words":7,"start":179.51,"end":193.375},{"sentences":[{"text":"Yep.","start":198.51999,"end":199.01999,"sentiment":"neutral","sentiment_score":-0.009017964825034142},{"text":"Yep.","start":202.2,"end":202.7,"sentiment":"neutral","sentiment_score":-0.023728150874376297},{"text":"Absolutely.","start":208.51999,"end":209.01999,"sentiment":"neutral","sentiment_score":0.02887307107448578},{"text":"I completely understand where you're going with that.","start":209.64,"end":212.145,"sentiment":"neutral","sentiment_score":0.03894603345543146},{"text":"Yep.","start":212.30501,"end":212.70502,"sentiment":"neutral","sentiment_score":0.0344010554254055}],"sentiment":"neutral","sentiment_score":0.028508023203661043,"num_words":12,"start":198.51999,"end":212.70502},{"sentences":[{"text":"No.","start":212.70502,"end":213.10501,"sentiment":"neutral","sentiment_score":0.03865290805697441},{"text":"All good.","start":213.10501,"end":213.845,"sentiment":"neutral","sentiment_score":0.16116596013307571},{"text":"I did the other week send through a copy of your updated portfolio reports for your super and for your investment account.","start":214.705,"end":223.685,"sentiment":"neutral","sentiment_score":0.10757920789447697},{"text":"Yep.","start":225.75,"end":226.06999,"sentiment":"neutral","sentiment_score":0.196939617395401},{"text":"Having a look, they are doing really well.","start":226.06999,"end":228.25,"sentiment":"positive","sentiment_score":0.397955808788538}],"sentiment":"neutral","sentiment_score":0.17965627910898013,"num_words":34,"start":212.70502,"end":228.25},{"sentences":[{"text":"Obviously, you're super you are in that more growth environment.","start":228.55,"end":231.37,"sentiment":"neutral","sentiment_score":0.26799326539039614},{"text":"We did kind of talk about the option of reducing risk depending on, you know, whether sorry.","start":231.43,"end":236.70999,"sentiment":"neutral","sentiment_score":0.08922170299817533},{"text":"Whether you wanted to change your retirement age or not.","start":236.70999,"end":241.105,"sentiment":"neutral","sentiment_score":0.03238148391246796},{"text":"What are you sort of still thinking about retirement age after?","start":241.245,"end":244.125,"sentiment":"neutral","sentiment_score":0.01571002094583078},{"text":"Do you think you're sort of wanting to maybe start dropping hours earlier and retire earlier than what we had originally, or do you think you're still willing to work a bit longer?","start":244.125,"end":253.75,"sentiment":"neutral","sentiment_score":-0.033316685620582466}],"sentiment":"neutral","sentiment_score":0.0443688401101548,"num_words":81,"start":228.55,"end":253.75},{"sentences":[{"text":"What's your thoughts there?","start":253.75,"end":254.97,"sentiment":"neutral","sentiment_score":-0.03174055274575949},{"text":"Mhmm.","start":286.2,"end":286.7,"sentiment":"neutral","sentiment_score":-0.13647735118865967},{"text":"Yes.","start":291.56,"end":292.06,"sentiment":"neutral","sentiment_score":-0.03917619585990906},{"text":"Yeah.","start":294.52002,"end":295.02002,"sentiment":"neutral","sentiment_score":-0.03366049379110336},{"text":"No.","start":301.415,"end":301.915,"sentiment":"neutral","sentiment_score":-0.19816264510154724}],"sentiment":"neutral","sentiment_score":-0.06680486211553216,"num_words":8,"start":253.75,"end":301.915},{"sentences":[{"text":"Yeah.","start":308.58002,"end":309.08002,"sentiment":"neutral","sentiment_score":-0.06056699901819229},{"text":"Yes.","start":320.66,"end":321.16,"sentiment":"neutral","sentiment_score":-0.13257795572280884},{"text":"Mhmm.","start":322.34,"end":322.815,"sentiment":"neutral","sentiment_score":-0.22046563029289248},{"text":"Yeah.","start":339.06003,"end":339.30002,"sentiment":"neutral","sentiment_score":-0.1567915678024292},{"text":"Okay.","start":339.30002,"end":339.80002,"sentiment":"neutral","sentiment_score":-0.1681387424468994}],"sentiment":"neutral","sentiment_score":-0.14770817905664443,"num_words":5,"start":308.58002,"end":339.80002},{"sentences":[{"text":"Mhmm.","start":348.90002,"end":349.40002,"sentiment":"neutral","sentiment_score":-0.30670785903930664},{"text":"Okay.","start":352.96503,"end":353.46503,"sentiment":"neutral","sentiment_score":-0.17696109414100647},{"text":"Yeah.","start":362.48502,"end":362.98502,"sentiment":"neutral","sentiment_score":-0.17585870623588562},{"text":"Yeah.","start":363.605,"end":364.105,"sentiment":"neutral","sentiment_score":-0.14291200041770935},{"text":"Yep.","start":376.47,"end":376.79,"sentiment":"neutral","sentiment_score":-0.08745267242193222}],"sentiment":"neutral","sentiment_score":-0.17797846645116805,"num_words":5,"start":348.90002,"end":376.79},{"sentences":[{"text":"Yep.","start":376.79,"end":377.29,"sentiment":"neutral","sentiment_score":-0.13848403096199036},{"text":"Yes.","start":384.295,"end":384.795,"sentiment":"neutral","sentiment_score":-0.1897568702697754},{"text":"Okay.","start":392.97,"end":393.47,"sentiment":"neutral","sentiment_score":-0.120296873152256},{"text":"Okay.","start":396.41,"end":396.91,"sentiment":"neutral","sentiment_score":0.02548252046108246},{"text":"Yep.","start":396.97,"end":397.47,"sentiment":"neutral","sentiment_score":0.04228855296969414}],"sentiment":"neutral","sentiment_score":-0.07615334019064904,"num_words":5,"start":376.79,"end":397.47},{"sentences":[{"text":"Yes.","start":422.13998,"end":422.63998,"sentiment":"neutral","sentiment_score":-0.06544097512960434},{"text":"Yes.","start":461.19,"end":461.535,"sentiment":"neutral","sentiment_score":0.19289734959602356},{"text":"Yes.","start":467.535,"end":468.035,"sentiment":"neutral","sentiment_score":0.18312934041023257},{"text":"Yes.","start":470.175,"end":470.675,"sentiment":"neutral","sentiment_score":0.1359187215566635},{"text":"Okay.","start":481.06,"end":481.56,"sentiment":"neutral","sentiment_score":0.029461806640028954}],"sentiment":"neutral","sentiment_score":0.09519324861466885,"num_words":5,"start":422.13998,"end":481.56},{"sentences":[{"text":"Yes.","start":501.005,"end":501.505,"sentiment":"neutral","sentiment_score":0.06646659225225449},{"text":"Okay.","start":501.80502,"end":502.30502,"sentiment":"neutral","sentiment_score":0.11655445396900176},{"text":"Yeah.","start":504.02002,"end":504.52002,"sentiment":"neutral","sentiment_score":0.2143997997045517},{"text":"Absolutely.","start":504.66,"end":505.16,"sentiment":"positive","sentiment_score":0.49212682247161865},{"text":"Perfect.","start":505.54,"end":506.04,"sentiment":"positive","sentiment_score":0.5623288750648499}],"sentiment":"neutral","sentiment_score":0.2903753086924553,"num_words":5,"start":501.005,"end":506.04},{"sentences":[{"text":"So one of the things that well, I know we have you're sort of touching on over the past couple of months is because you're in that growth kind of environment within your super fund, that is where you are taking on a bit more risk.","start":506.18002,"end":520.985,"sentiment":"neutral","sentiment_score":0.08918462369752966},{"text":"So you are 80% invested in, say, shares, both Australian and international, also commodities like gold and silver and property, and then have a small 20 component in those low risk defensive assets like things like cash, bonds, and fixed interest.","start":520.985,"end":536.42004,"sentiment":"neutral","sentiment_score":0.11353434213414425},{"text":"That kind of higher risk environment is suited to someone who's gonna work for the next six years who isn't wanting to access their money in the next year next six years, sorry, because you are taking more risk in the market to get greater potential returns.","start":537.36005,"end":551.165,"sentiment":"neutral","sentiment_score":-0.12539017668112795},{"text":"Where you are wanting to maybe look at accessing funds or possibly retiring in the next sort of two to three years at the very most, I'd be wanting to kind of look at reducing your risk level down a bit.","start":552.265,"end":565.38,"sentiment":"neutral","sentiment_score":-0.010175018230589425},{"text":"It does mean the expectation of returns is it is going to reduce as well.","start":565.51996,"end":570.18,"sentiment":"neutral","sentiment_score":-0.03750468740860621}],"sentiment":"neutral","sentiment_score":0.009917454499947397,"num_words":190,"start":506.18002,"end":570.18},{"sentences":[{"text":"You don't kinda get the same returns as you do when you are taking on more risk, but there's also that market volatility.","start":570.72,"end":577.375,"sentiment":"neutral","sentiment_score":-0.10350781938304073},{"text":"We have seen a lot of ups and downs this year in the market, and I do think moving forward, that could definitely continue.","start":577.595,"end":584.095,"sentiment":"neutral","sentiment_score":0.039484517027934395},{"text":"So I think one of the things I would like to maybe look at doing with you is looking to reduce that risk level back a little bit with the anticipation that you are wanting to access those funds very soon.","start":584.315,"end":595.68,"sentiment":"neutral","sentiment_score":0.20584382516581837},{"text":"So we're starting to put some protections in place to protect your capital more.","start":595.68,"end":600.8,"sentiment":"neutral","sentiment_score":0.09929903170892171},{"text":"Does that make sense?","start":600.8,"end":601.695,"sentiment":"neutral","sentiment_score":0.07906707469373941}],"sentiment":"neutral","sentiment_score":0.08219811450338589,"num_words":106,"start":570.72,"end":601.695},{"sentences":[{"text":"Yep.","start":605.615,"end":605.935,"sentiment":"neutral","sentiment_score":0.1714518964290619},{"text":"Yep.","start":605.935,"end":606.415,"sentiment":"neutral","sentiment_score":0.266103595495224},{"text":"Beautiful.","start":606.415,"end":606.915,"sentiment":"positive","sentiment_score":0.5798710584640503},{"text":"I've got a little risk profile questionnaire just to kinda go through sorta gauge whereabouts you fit.","start":608.015,"end":613.53503,"sentiment":"neutral","sentiment_score":0.22679491428767934},{"text":"I have an idea of the portfolio I'd like to put you into, but just to sort of gauge where your comfort level is as well, I've got just a couple of questions to sort of confirm with you.","start":613.53503,"end":625.22,"sentiment":"neutral","sentiment_score":0.1476439260519468}],"sentiment":"neutral","sentiment_score":0.18018734253059,"num_words":59,"start":605.615,"end":625.22},{"sentences":[{"text":"Now retirement wise, are we working on that 60 to 61 years of age, or, realistically, how long do you think before you're gonna start drawing income?","start":625.22,"end":638.425,"sentiment":"neutral","sentiment_score":0.0171898378542176},{"text":"Sorry.","start":638.425,"end":638.925,"sentiment":"neutral","sentiment_score":-0.06565100699663162},{"text":"Yeah.","start":644.425,"end":644.925,"sentiment":"neutral","sentiment_score":-0.026236549019813538},{"text":"Mhmm.","start":657.56,"end":657.8,"sentiment":"neutral","sentiment_score":0.00884971208870411},{"text":"Okay.","start":657.8,"end":658.3,"sentiment":"neutral","sentiment_score":0.08699048310518265}],"sentiment":"neutral","sentiment_score":0.015099298749719896,"num_words":31,"start":625.22,"end":658.3},{"sentences":[{"text":"Perfect.","start":658.665,"end":659.065,"sentiment":"neutral","sentiment_score":0.1986263245344162},{"text":"So we'll say between two to three years at the very most.","start":659.065,"end":661.96497,"sentiment":"neutral","sentiment_score":0.058760396825770535},{"text":"Yep.","start":664.105,"end":664.58496,"sentiment":"neutral","sentiment_score":0.16477295756340027},{"text":"Beautiful.","start":664.58496,"end":665.08496,"sentiment":"positive","sentiment_score":0.4022271931171417},{"text":"Oh, excellent.","start":666.345,"end":667.325,"sentiment":"positive","sentiment_score":0.41764938831329346}],"sentiment":"neutral","sentiment_score":0.1356500008088701,"num_words":17,"start":658.665,"end":667.325},{"sentences":[{"text":"The next one here is how much risk do you feel comfortable taking in order to get the kinds of returns you're after?","start":668.265,"end":675.02,"sentiment":"neutral","sentiment_score":0.03734791813337285},{"text":"Are you comfortable taking the highest level of risk in order to get the best returns you can knowing that in market downtime, you're gonna feel that effect quite heavily?","start":675.48,"end":684.54,"sentiment":"neutral","sentiment_score":-0.026594404752055805},{"text":"Do you think you're more comfortable taking on a moderate or medium amount of risk to try and get the best returns you possibly can, or are you not comfortable taking a lot of risk in the market?","start":685.005,"end":695.405,"sentiment":"neutral","sentiment_score":-0.08610880678813708},{"text":"They may be markets may be quite nervous knowing the returns are gonna be smaller because of that.","start":695.405,"end":700.5,"sentiment":"neutral","sentiment_score":-0.17483841172522968},{"text":"Where do you think you fit on that scale?","start":700.98,"end":703.16,"sentiment":"neutral","sentiment_score":-0.04994975609911813}],"sentiment":"neutral","sentiment_score":-0.05769155846940259,"num_words":118,"start":668.265,"end":703.16},{"sentences":[{"text":"Yep.","start":712.9,"end":713.4,"sentiment":"neutral","sentiment_score":0.13423191010951996},{"text":"That's perfectly fine.","start":713.54,"end":714.98,"sentiment":"positive","sentiment_score":0.3439033130804698},{"text":"Excellent.","start":714.98,"end":715.48,"sentiment":"positive","sentiment_score":0.47678571939468384},{"text":"The next one here is how would you feel in the next, say, six to twelve months if the market fell by 20%?","start":716.95496,"end":723.675,"sentiment":"neutral","sentiment_score":-0.026096324881781704},{"text":"How do you think you might be feeling?","start":723.675,"end":725.375,"sentiment":"neutral","sentiment_score":-0.02102477103471756}],"sentiment":"neutral","sentiment_score":0.024286498005191486,"num_words":36,"start":712.9,"end":725.375},{"sentences":[{"text":"Are you considering it an investment opportunity, getting excited?","start":725.83496,"end":729.45496,"sentiment":"neutral","sentiment_score":0.030539598729875352},{"text":"Are you calling me being a bit concerned and asking what to do, or are you really nervous?","start":729.675,"end":735.11,"sentiment":"neutral","sentiment_score":-0.3045533117320802},{"text":"Absolutely.","start":743.89,"end":744.39,"sentiment":"neutral","sentiment_score":0.04788590222597122},{"text":"Yeah.","start":745.10504,"end":745.585,"sentiment":"neutral","sentiment_score":0.09022322297096252},{"text":"Absolutely.","start":745.585,"end":746.085,"sentiment":"neutral","sentiment_score":0.16270485520362854}],"sentiment":"neutral","sentiment_score":-0.1635429747402668,"num_words":30,"start":725.83496,"end":746.085},{"sentences":[{"text":"Absolutely.","start":746.54504,"end":747.04504,"sentiment":"neutral","sentiment_score":0.14044246077537537},{"text":"Absolutely.","start":752.385,"end":752.885,"sentiment":"positive","sentiment_score":0.34442591667175293},{"text":"The next one here is looking at the average rate of return you're trying to obtain over the longer 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it's perfectly fine.","start":801.365,"end":802.985,"sentiment":"neutral","sentiment_score":0.31607113778591156},{"text":"And the last one here, I'm just gonna sort of pick for you essentially.","start":803.845,"end":807.38495,"sentiment":"neutral","sentiment_score":0.08692254392164094},{"text":"It is asking how you feel whenever you do see your super fall in value.","start":807.44495,"end":812.61005,"sentiment":"neutral","sentiment_score":-0.10805991937716802},{"text":"From our conversations, you're quite concerned to fairly anxious about those market drops knowing that there's a possibility of you accessing super in the near future.","start":813.23004,"end":822.77,"sentiment":"neutral","sentiment_score":-0.2236627328854341}],"sentiment":"neutral","sentiment_score":-0.07945333098371823,"num_words":60,"start":799.845,"end":822.77},{"sentences":[{"text":"Does that sound correct?","start":822.83,"end":823.995,"sentiment":"neutral","sentiment_score":-0.03413953725248575},{"text":"Yes.","start":832.955,"end":833.455,"sentiment":"neutral","sentiment_score":-0.10196463018655776},{"text":"Mhmm.","start":839.58,"end":840.08,"sentiment":"neutral","sentiment_score":-0.16132867336273193},{"text":"Yes.","start":842.94,"end":843.44,"sentiment":"neutral","sentiment_score":-0.020522139966487885},{"text":"Yes.","start":845.74,"end":846.24,"sentiment":"neutral","sentiment_score":-0.03737256303429603}],"sentiment":"neutral","sentiment_score":-0.05721826944500208,"num_words":8,"start":822.83,"end":846.24},{"sentences":[{"text":"Yes.","start":853.02,"end":853.395,"sentiment":"neutral","sentiment_score":-0.12972159683704376},{"text":"That's yeah.","start":856.35504,"end":858.455,"sentiment":"neutral","sentiment_score":-0.2784748449921608},{"text":"I think what we're sort of trying to look to avoid is where, say, the market drops today, and then you lose 20%.","start":858.515,"end":866.53503,"sentiment":"negative","sentiment_score":-0.33673790032448975},{"text":"But, like, if you think back to the GFC, it took six years for the market to recover back.","start":866.59503,"end":871.63,"sentiment":"neutral","sentiment_score":-0.08673525964351077},{"text":"So, realistically, we're looking at trying to put you into an environment where you're not seeing or waiting six years to see a decent recovery on your portfolio.","start":871.63,"end":881.41003,"sentiment":"neutral","sentiment_score":0.17986589430698327}],"sentiment":"neutral","sentiment_score":-0.06908723132761374,"num_words":73,"start":853.02,"end":881.41003},{"sentences":[{"text":"It's about just lowering the risk of well, now you can still want good returns at the highest percent possible.","start":882.46497,"end":887.90497,"sentiment":"positive","sentiment_score":0.5923635460436344},{"text":"There's nothing wrong with that, but it's more about just making sure that you understand that in every portfolio that there are ups and downs.","start":887.90497,"end":895.985,"sentiment":"neutral","sentiment_score":0.04017511785030365},{"text":"There is a risk of seeing a downtime, but it's more about how much of that downtime you're gonna feel.","start":895.985,"end":901.4,"sentiment":"negative","sentiment_score":-0.35902158096432685},{"text":"When you take less risk in the market, you feel less of a downturn than someone who's in a high growth environment there.","start":901.7,"end":908.42,"sentiment":"neutral","sentiment_score":-0.3070363797571348},{"text":"So it's more just about concerning where about that risk ladder that you're comfortable sitting in and having a look at, like, which way I think you should be and with where realistically, you've technically also scored there as well.","start":908.42,"end":926.47,"sentiment":"neutral","sentiment_score":0.08120052004233003}],"sentiment":"neutral","sentiment_score":0.01451094777439721,"num_words":128,"start":882.46497,"end":926.47},{"sentences":[{"text":"You're sitting at more of a moderate environment, so that would realistically see us drop your growth assets and think about shares.","start":927.73,"end":935.75,"sentiment":"neutral","sentiment_score":-0.12322064793922684},{"text":"Dropping those growth assets from where they are now at 80% down to, say, 60%, bringing up your defensive lower risk investments, so things like cash, bonds, fixed interest, from, say, 20% now to more of a 40% range.","start":937.95496,"end":955.89,"sentiment":"neutral","sentiment_score":-0.04347096459987836},{"text":"And that generally suits someone who's gonna access their super within the next three years.","start":956.43005,"end":961.09,"sentiment":"neutral","sentiment_score":0.1075185736020406},{"text":"In the growth environment you're in now, the likelihood of a negative return is expected one in every five years, whereas in that balanced environment moderate environment that we wanna move you into, the likelihood of a negative return is maybe one every seven years.","start":962.19,"end":979.14,"sentiment":"negative","sentiment_score":-0.3962617291344537},{"text":"So you can sort of see the risk level is reducing.","start":979.38,"end":982.28,"sentiment":"neutral","sentiment_score":-0.2781603539531881}],"sentiment":"neutral","sentiment_score":-0.1794317043527509,"num_words":132,"start":927.73,"end":982.28},{"sentences":[{"text":"It's putting more kind of capital protections in place.","start":983.22003,"end":986.12,"sentiment":"neutral","sentiment_score":-0.05596252696381675},{"text":"The other thing to sort of consider is the expected rate of return.","start":986.9,"end":990.04004,"sentiment":"neutral","sentiment_score":0.0412393997494991},{"text":"We all want the best return we possibly can.","start":990.10004,"end":992.5,"sentiment":"neutral","sentiment_score":0.2531598425573773},{"text":"In that growth environment, the expected average return is between seven to 9% on a yearly basis.","start":992.5,"end":999.665,"sentiment":"neutral","sentiment_score":0.15238528041278615},{"text":"In that balanced environment, the expected average return is about five to 7%.","start":1000.045,"end":1005.265,"sentiment":"neutral","sentiment_score":0.15070489507455093}],"sentiment":"neutral","sentiment_score":0.11246887606675507,"num_words":61,"start":983.22003,"end":1005.265},{"sentences":[{"text":"So the expectation on a negative year, the returns is also lower because they're taking less risk in the market as well.","start":1005.325,"end":1013.73,"sentiment":"negative","sentiment_score":-0.4020254984498024},{"text":"But that's because when you get to 60 and say, hey.","start":1013.79,"end":1016.27,"sentiment":"neutral","sentiment_score":-0.242182272401723},{"text":"I don't wanna work anymore.","start":1016.27,"end":1017.31,"sentiment":"negative","sentiment_score":-0.4700318932533264},{"text":"I can't work anymore.","start":1017.31,"end":1018.27,"sentiment":"negative","sentiment_score":-0.4822791516780853},{"text":"I need to start taking some money out of super.","start":1018.27,"end":1020.69,"sentiment":"neutral","sentiment_score":-0.24800752699375153}],"sentiment":"negative","sentiment_score":-0.3513061020236749,"num_words":52,"start":1005.325,"end":1020.69},{"sentences":[{"text":"That gives you accessibility.","start":1021.07,"end":1022.93,"sentiment":"neutral","sentiment_score":0.11375416815280914},{"text":"So you can take some money out without the fear of seeing huge market drops and having to wait six or seven years for that market to recover back so you can sort of access money.","start":1023.84503,"end":1036.085,"sentiment":"neutral","sentiment_score":-0.09619426789383094},{"text":"Does that make sense?","start":1036.085,"end":1036.98,"sentiment":"neutral","sentiment_score":0.009609967470169067},{"text":"Yeah.","start":1040.66,"end":1041.16,"sentiment":"neutral","sentiment_score":0.11808276176452635},{"text":"Yep.","start":1041.22,"end":1041.72,"sentiment":"neutral","sentiment_score":0.13888131082057953}],"sentiment":"neutral","sentiment_score":-0.05896897889349772,"num_words":46,"start":1021.07,"end":1041.72},{"sentences":[{"text":"How does that sort of feel?","start":1042.1,"end":1043.86,"sentiment":"neutral","sentiment_score":0.12993967408935228},{"text":"Does that feel to your comfort level?","start":1043.86,"end":1045.86,"sentiment":"neutral","sentiment_score":0.0811170366193567},{"text":"Does that feel like too much of a drop?","start":1045.86,"end":1047.86,"sentiment":"neutral","sentiment_score":-0.2178333948055903},{"text":"How does that sort of feel to you?","start":1047.86,"end":1049.72,"sentiment":"neutral","sentiment_score":-0.10402658069506288},{"text":"Yep.","start":1056.555,"end":1057.055,"sentiment":"neutral","sentiment_score":0.08193603157997131}],"sentiment":"neutral","sentiment_score":-0.043978060205136574,"num_words":31,"start":1042.1,"end":1057.055},{"sentences":[{"text":"Yep.","start":1057.115,"end":1057.615,"sentiment":"neutral","sentiment_score":0.06493131816387177},{"text":"Mhmm.","start":1063.995,"end":1064.43,"sentiment":"neutral","sentiment_score":-0.01066185999661684},{"text":"Mhmm.","start":1071.0225,"end":1071.5225,"sentiment":"neutral","sentiment_score":-0.01557304710149765},{"text":"Yes.","start":1080.175,"end":1080.675,"sentiment":"neutral","sentiment_score":0.1238018274307251},{"text":"Correct.","start":1080.815,"end":1081.315,"sentiment":"neutral","sentiment_score":0.1349223405122757}],"sentiment":"neutral","sentiment_score":0.059484115801751614,"num_words":5,"start":1057.115,"end":1081.315},{"sentences":[{"text":"Oh, absolutely.","start":1095.79,"end":1096.77,"sentiment":"neutral","sentiment_score":0.04789608344435692},{"text":"Yeah.","start":1097.79,"end":1098.29,"sentiment":"neutral","sentiment_score":0.08881329745054245},{"text":"Mhmm.","start":1100.99,"end":1101.49,"sentiment":"neutral","sentiment_score":0.04648750647902489},{"text":"Yes.","start":1102.75,"end":1103.175,"sentiment":"neutral","sentiment_score":0.06329208612442017},{"text":"Yeah.","start":1113.9751,"end":1114.4751,"sentiment":"neutral","sentiment_score":0.03574374318122864}],"sentiment":"neutral","sentiment_score":0.05502146668732166,"num_words":6,"start":1095.79,"end":1114.4751},{"sentences":[{"text":"Yes.","start":1126.89,"end":1127.39,"sentiment":"neutral","sentiment_score":0.027739297598600388},{"text":"Yes.","start":1128.25,"end":1128.75,"sentiment":"neutral","sentiment_score":0.06541606783866882},{"text":"Mhmm.","start":1139.9951,"end":1140.4951,"sentiment":"neutral","sentiment_score":0.0415140762925148},{"text":"Yep.","start":1141.915,"end":1142.415,"sentiment":"neutral","sentiment_score":0.08058857917785645},{"text":"Mhmm.","start":1146.875,"end":1147.29,"sentiment":"neutral","sentiment_score":-0.0016272300854325294}],"sentiment":"neutral","sentiment_score":0.042726158164441586,"num_words":5,"start":1126.89,"end":1147.29},{"sentences":[{"text":"Yep.","start":1154.17,"end":1154.67,"sentiment":"neutral","sentiment_score":0.11064712703227995},{"text":"Absolutely.","start":1156.65,"end":1157.15,"sentiment":"neutral","sentiment_score":0.31033188104629517},{"text":"Yeah.","start":1157.77,"end":1158.01,"sentiment":"neutral","sentiment_score":0.2547247111797333},{"text":"Definitely.","start":1158.01,"end":1158.51,"sentiment":"neutral","sentiment_score":0.2641603350639343},{"text":"And, I mean, as I said, the like, the expected return, yes, it is expected to be lower, and that's sort of seven to 9% return for growth and five to seven for balanced kind of environment or moderate portfolio environment.","start":1158.5701,"end":1171.525,"sentiment":"neutral","sentiment_score":0.12789094866049}],"sentiment":"neutral","sentiment_score":0.13740873220894073,"num_words":45,"start":1154.17,"end":1171.525},{"sentences":[{"text":"It's more just an average return compounded.","start":1171.985,"end":1174.405,"sentiment":"neutral","sentiment_score":0.22213485198361532},{"text":"So in a year, in a balanced portfolio, you can still get a 15% return.","start":1174.625,"end":1180.5299,"sentiment":"positive","sentiment_score":0.4584179182847341},{"text":"You can still get a 10% return.","start":1180.5299,"end":1182.45,"sentiment":"positive","sentiment_score":0.5389600225857326},{"text":"It is absolutely possible.","start":1182.45,"end":1183.99,"sentiment":"positive","sentiment_score":0.7370418459177017},{"text":"It's just that when we kind of look at the risk profile returns, this is where that kind of environment you would expect it to kinda land as a conservative rate of return because we know some years you get 10%, 15%, other years it might be 2%, or a negative percent some years as well.","start":1184.45,"end":1202.045,"sentiment":"neutral","sentiment_score":0.048815889550106864}],"sentiment":"neutral","sentiment_score":0.20096393364868806,"num_words":89,"start":1171.985,"end":1202.045},{"sentences":[{"text":"So it's kind of just looking at how the average is over time and what the expectation would be based on that risk profile return there.","start":1202.045,"end":1209.9,"sentiment":"neutral","sentiment_score":0.1081560507703286},{"text":"But, you are right.","start":1209.9,"end":1211.02,"sentiment":"positive","sentiment_score":0.3413574695587158},{"text":"It is just a projection.","start":1211.02,"end":1212.1599,"sentiment":"neutral","sentiment_score":0.3258955717086792},{"text":"It's just, outlining of what you're sort of hoping to achieve in that kind of environment.","start":1212.22,"end":1217.12,"sentiment":"positive","sentiment_score":0.39898446574807167},{"text":"But I think do you think you're comfortable dropping down the risk level that much, or would you like to sort of go halfway and start to step down gradually over the next year or two?","start":1218.2999,"end":1229.995,"sentiment":"neutral","sentiment_score":0.06722353305667639}],"sentiment":"neutral","sentiment_score":0.1679398126300724,"num_words":87,"start":1202.045,"end":1229.995},{"sentences":[{"text":"How do you sort of feel?","start":1229.995,"end":1231.375,"sentiment":"neutral","sentiment_score":0.042512996743122734},{"text":"I with the you're right.","start":1242.5801,"end":1245.38,"sentiment":"neutral","sentiment_score":0.13420990109443665},{"text":"Sorry, Vigo.","start":1245.38,"end":1246.28,"sentiment":"neutral","sentiment_score":0.044998226687312126},{"text":"Yep.","start":1257.905,"end":1258.405,"sentiment":"neutral","sentiment_score":0.07232357561588287},{"text":"Yep.","start":1258.7051,"end":1259.2051,"sentiment":"neutral","sentiment_score":0.040803663432598114}],"sentiment":"neutral","sentiment_score":0.07528341189026833,"num_words":15,"start":1229.995,"end":1259.2051},{"sentences":[{"text":"Yep.","start":1260.7051,"end":1261.2051,"sentiment":"neutral","sentiment_score":0.009232769720256329},{"text":"Yes.","start":1274.75,"end":1275.25,"sentiment":"neutral","sentiment_score":0.003920193761587143},{"text":"Yes.","start":1282.975,"end":1283.475,"sentiment":"neutral","sentiment_score":-0.003300629556179046},{"text":"Yes.","start":1293.2151,"end":1293.51,"sentiment":"neutral","sentiment_score":0.05697876960039139},{"text":"Mhmm.","start":1308.0701,"end":1308.5701,"sentiment":"neutral","sentiment_score":-0.015009475871920586}],"sentiment":"neutral","sentiment_score":0.010364325530827046,"num_words":5,"start":1260.7051,"end":1308.5701},{"sentences":[{"text":"Yeah.","start":1311.425,"end":1311.925,"sentiment":"neutral","sentiment_score":0.06918442249298096},{"text":"Yes.","start":1331.12,"end":1331.62,"sentiment":"neutral","sentiment_score":0.0304031316190958},{"text":"Yep.","start":1332.5599,"end":1333.0599,"sentiment":"neutral","sentiment_score":-0.0713905319571495},{"text":"Yep.","start":1337.0399,"end":1337.385,"sentiment":"neutral","sentiment_score":-0.14961881935596466},{"text":"Yes.","start":1351.225,"end":1351.725,"sentiment":"neutral","sentiment_score":-0.0787816047668457}],"sentiment":"neutral","sentiment_score":-0.040040680393576625,"num_words":5,"start":1311.425,"end":1351.725},{"sentences":[{"text":"Yes.","start":1352.025,"end":1352.525,"sentiment":"neutral","sentiment_score":-0.1002086102962494},{"text":"Mhmm.","start":1367.115,"end":1367.615,"sentiment":"neutral","sentiment_score":-0.17701050639152527},{"text":"Mhmm.","start":1374.715,"end":1375.215,"sentiment":"neutral","sentiment_score":0.11527499556541444},{"text":"Yes.","start":1380.955,"end":1381.29,"sentiment":"neutral","sentiment_score":0.13815036416053772},{"text":"Mhmm.","start":1400.595,"end":1400.995,"sentiment":"neutral","sentiment_score":0.06278648972511292}],"sentiment":"neutral","sentiment_score":0.007798546552658081,"num_words":5,"start":1352.025,"end":1400.995},{"sentences":[{"text":"Yeah.","start":1400.995,"end":1401.495,"sentiment":"neutral","sentiment_score":0.154685378074646},{"text":"Yep.","start":1402.0349,"end":1402.5349,"sentiment":"neutral","sentiment_score":0.2729751467704773},{"text":"Absolutely.","start":1402.6749,"end":1403.1749,"sentiment":"positive","sentiment_score":0.3795614540576935},{"text":"And, look, I mean, with what we invest you in, the likelihood of you risking all of it is very minimal because we don't invest you in anything crazy.","start":1403.5549,"end":1412.73,"sentiment":"neutral","sentiment_score":0.006053707209126701},{"text":"All the investments that you are in within your super have been around for a long period of time.","start":1412.73,"end":1417.95,"sentiment":"neutral","sentiment_score":0.1079489047590055}],"sentiment":"neutral","sentiment_score":0.05948644467428619,"num_words":51,"start":1400.995,"end":1417.95},{"sentences":[{"text":"They've seen the ZFC.","start":1418.1699,"end":1419.5499,"sentiment":"neutral","sentiment_score":0.07714486122131348},{"text":"They've seen the COVID ups and downs.","start":1419.69,"end":1421.61,"sentiment":"neutral","sentiment_score":-0.0011901203542947765},{"text":"They've seen the .com bubble, and they've all recovered back from that.","start":1421.61,"end":1425.45,"sentiment":"neutral","sentiment_score":0.03607541115100806},{"text":"So the yeah.","start":1425.45,"end":1427.135,"sentiment":"neutral","sentiment_score":0.04064686099688212},{"text":"We don't invest in anything crazy or speculative, which is really good.","start":1427.135,"end":1430.995,"sentiment":"neutral","sentiment_score":-0.020208395707110565}],"sentiment":"neutral","sentiment_score":0.016120878176910703,"num_words":38,"start":1418.1699,"end":1430.995},{"sentences":[{"text":"But I am in the same sort of boat as you.","start":1431.695,"end":1433.9349,"sentiment":"neutral","sentiment_score":0.15151767094026913},{"text":"Yes.","start":1433.9349,"end":1434.1749,"sentiment":"neutral","sentiment_score":0.19161345064640045},{"text":"The markets do go up and down, and I would love to control them, but I don't either.","start":1434.1749,"end":1438.4349,"sentiment":"neutral","sentiment_score":-0.116811104118824},{"text":"I think when we think about reducing risk level, it's also about reducing the the uncomfortableness of those ups and downs.","start":1439.15,"end":1447.47,"sentiment":"neutral","sentiment_score":-0.08825314683573586},{"text":"So if you wake up tomorrow and Trump tweeted something and the market dropped very heavily, that your super balance hasn't dropped very heavily with it, that you've still got some investments in there that are not affected by that, so we should be working with it.","start":1447.47,"end":1460.295,"sentiment":"neutral","sentiment_score":0.1248228020490484}],"sentiment":"neutral","sentiment_score":0.03845983234291174,"num_words":98,"start":1431.695,"end":1460.295},{"sentences":[{"text":"The other thing that's kind of really good about reducing the risk level is that we increase those defensive investments.","start":1460.515,"end":1467.34,"sentiment":"positive","sentiment_score":0.36943836682476106},{"text":"Those defensive investments are more cash producing, so they produce more income, which gets paid into your cash account, and we have that reinvested back into your portfolio for compounding effect.","start":1468.2,"end":1480.185,"sentiment":"positive","sentiment_score":0.6413384560615786},{"text":"And when you go through the retirement phase and you start drawing income out of your portfolio, the income that is drawn from those investments is also supposed to help you draw down on that income so you can keep as much as your capital or as much of your student invested to continue building and growing to support that income draw down as long as possible.","start":1480.185,"end":1503.1901,"sentiment":"positive","sentiment_score":0.5892218493703586},{"text":"So that's the other side of why we like those defensive investments, the older we get.","start":1503.25,"end":1507.51,"sentiment":"neutral","sentiment_score":0.17306856205686927},{"text":"But the sort of conversations I've been having with a lot of people this year in their fifties is that where over the past ten years, we've been comfortable taking on a lot more risk In the past sort of five to six years from COVID onwards, there has been a lot of up and down in the market, and we've seen, you know, what the market's gonna do.","start":1509.025,"end":1530.0599,"sentiment":"neutral","sentiment_score":-0.10993838490210929}],"sentiment":"neutral","sentiment_score":0.30508114195508645,"num_words":203,"start":1460.515,"end":1530.0599},{"sentences":[{"text":"We've seen those dips, and there's just been a lot more volatility.","start":1530.0599,"end":1532.96,"sentiment":"neutral","sentiment_score":-0.28170037145415944},{"text":"And I think moving forward, especially while Trump is in power, that kind of market volatility is gonna stick around a bit longer.","start":1533.02,"end":1540.9651,"sentiment":"neutral","sentiment_score":-0.29337736381136853},{"text":"So where I can try to limit you from having to go through the nervousness of that is definitely a good thing, but also prepping your portfolio for when you're able to retire.","start":1541.505,"end":1554.01,"sentiment":"neutral","sentiment_score":0.10788821293549104},{"text":"And it sounds like from our conversations over the past few months that you are getting closer to the point where you're gonna decide whether you are gonna retire at 60 or not.","start":1554.7101,"end":1566.405,"sentiment":"neutral","sentiment_score":0.1896122953656948},{"text":"If you decide to keep working longer, that's absolutely fine and great.","start":1566.405,"end":1570.885,"sentiment":"positive","sentiment_score":0.4498814369241397}],"sentiment":"neutral","sentiment_score":0.04502663886652584,"num_words":113,"start":1530.0599,"end":1570.885},{"sentences":[{"text":"But there's also that risk that you might wanna take some money out to support you, whether it be a lump sum here and there or whether it's a regular income stream because, you you know, you've got your health that you're sort of dealing with as well, but then you've also got a lot of things going on at work, and it's kind of leaving you a little bit up in the air with things.","start":1570.885,"end":1589.5,"sentiment":"neutral","sentiment_score":-0.030497624563347352},{"text":"So from what I'm reading, reducing that risk level now is not a bad thing.","start":1589.5,"end":1595.415,"sentiment":"neutral","sentiment_score":0.2493028461933136},{"text":"It's kind of prepping you for the the risk that you might need to stop working due to health, or you might choose to due to what's going on at work there.","start":1595.415,"end":1604.2151,"sentiment":"neutral","sentiment_score":0.09929984947666526},{"text":"But it is giving you the opportunity to start reducing risk, feeling less of the market ups and downs, still building, you know, on your super and still having it continue to be invested and working, but just giving you the opportunity to know that in two years, three years' time, if you decide that you are going to stop working, that you've kind of put those protections in place ready for that time frame.","start":1604.2151,"end":1629.4149,"sentiment":"positive","sentiment_score":0.46087691287199656},{"text":"Does that make sense?","start":1629.4149,"end":1630.5549,"sentiment":"neutral","sentiment_score":0.21650571003556252}],"sentiment":"neutral","sentiment_score":0.19817381046970586,"num_words":202,"start":1570.885,"end":1630.5549},{"sentences":[{"text":"Yeah.","start":1633.495,"end":1633.995,"sentiment":"neutral","sentiment_score":0.002437205985188484},{"text":"Yeah.","start":1647.2999,"end":1647.7999,"sentiment":"neutral","sentiment_score":-0.12859515845775604},{"text":"Yeah.","start":1648.1,"end":1648.6,"sentiment":"neutral","sentiment_score":-0.2562430500984192},{"text":"Yeah.","start":1657.625,"end":1658.125,"sentiment":"neutral","sentiment_score":-0.12313541769981384},{"text":"Yeah.","start":1671.48,"end":1671.98,"sentiment":"neutral","sentiment_score":-0.22332653403282168}],"sentiment":"neutral","sentiment_score":-0.14577259086072444,"num_words":5,"start":1633.495,"end":1671.98},{"sentences":[{"text":"Yeah.","start":1674.2001,"end":1674.7001,"sentiment":"neutral","sentiment_score":-0.2839532494544983},{"text":"Yeah.","start":1678.4401,"end":1678.9401,"sentiment":"neutral","sentiment_score":-0.09898769110441208},{"text":"Yep.","start":1689.395,"end":1689.895,"sentiment":"neutral","sentiment_score":-0.08289030939340591},{"text":"Mhmm.","start":1694.14,"end":1694.64,"sentiment":"neutral","sentiment_score":-0.0706389993429184},{"text":"Yeah.","start":1699.42,"end":1699.92,"sentiment":"neutral","sentiment_score":-0.08491062372922897}],"sentiment":"neutral","sentiment_score":-0.12427617460489274,"num_words":5,"start":1674.2001,"end":1699.92},{"sentences":[{"text":"Oh, I'm 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I've definitely got an idea of what I'd like to do.","start":2049.845,"end":2052.325,"sentiment":"positive","sentiment_score":0.33773818363746005},{"text":"I'll update the advice for you, and I'll reflect changing of super into the more of that balanced environment.","start":2052.325,"end":2058.665,"sentiment":"neutral","sentiment_score":0.2640717209954011},{"text":"And there are some investments I wanna replace in your super as well, so I'll look at doing that for you.","start":2059.07,"end":2066.13,"sentiment":"neutral","sentiment_score":0.25549390131518956}],"sentiment":"neutral","sentiment_score":0.2873920577543753,"num_words":54,"start":2047.125,"end":2066.13},{"sentences":[{"text":"With your investment portfolio, did you want me to do the same thing with that?","start":2066.99,"end":2071.31,"sentiment":"neutral","sentiment_score":0.12405615150928498},{"text":"Because, theoretically, you can access that investment portfolio at any time if you did need those funds.","start":2071.31,"end":2077.025,"sentiment":"neutral","sentiment_score":0.15792295249069438},{"text":"Do you want me to you're in that balanced growth environment at the moment, but I can reduce the risk down the same as you're super if you're comfortable to do that.","start":2077.565,"end":2085.665,"sentiment":"neutral","sentiment_score":0.17332247085869312},{"text":"It's lower than your super currently is.","start":2095.03,"end":2097.6099,"sentiment":"neutral","sentiment_score":0.06532382220029831},{"text":"Yeah.","start":2098.07,"end":2098.57,"sentiment":"neutral","sentiment_score":0.1314639449119568}],"sentiment":"neutral","sentiment_score":0.14834141989962923,"num_words":72,"start":2066.99,"end":2098.57},{"sentences":[{"text":"But if I reduce your super to the balanced portfolio, balance growth is one level above balance.","start":2098.63,"end":2104.805,"sentiment":"neutral","sentiment_score":0.1266835306168479},{"text":"So the way our risk portfolios work, you've got aggressive high growth growth, balanced growth, and then balance.","start":2104.805,"end":2111.785,"sentiment":"neutral","sentiment_score":0.003585756187223725},{"text":"So if I reduce your super down to more of that balanced environment, then your investment portfolio is gonna be higher risk than your super.","start":2112.645,"end":2121.49,"sentiment":"neutral","sentiment_score":-0.19059594243764877},{"text":"It's probably best to reduce both of them down so they're at a par, if that makes sense.","start":2121.87,"end":2128.61,"sentiment":"neutral","sentiment_score":-0.033820208058589034},{"text":"That that way we're reducing risk in all areas and allowing you to be able to access the funds when you need to.","start":2131.4849,"end":2138.9448,"sentiment":"neutral","sentiment_score":0.3025754811242223}],"sentiment":"neutral","sentiment_score":0.03766076625463101,"num_words":101,"start":2098.63,"end":2138.9448},{"sentences":[{"text":"You're super unless you meet a condition of relief, you can't access until 60.","start":2139.325,"end":2143.805,"sentiment":"neutral","sentiment_score":-0.17899461995278085},{"text":"So it does mean that in that a portfolio, if in twelve months you needed money, we'd have to take it out of there.","start":2143.805,"end":2149.8499,"sentiment":"neutral","sentiment_score":-0.12775798110912243},{"text":"So that would be kind of reducing risk in both areas does sound more appropriate for you, if that makes 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conservatively.","start":2397.7551,"end":2409.29,"sentiment":"neutral","sentiment_score":0.07221442473431429},{"text":"Is that okay?","start":2409.67,"end":2410.57,"sentiment":"neutral","sentiment_score":0.08273307234048843},{"text":"Yep.","start":2413.51,"end":2414.01,"sentiment":"neutral","sentiment_score":0.15381571650505066}],"sentiment":"neutral","sentiment_score":0.0766175100328149,"num_words":37,"start":2395.915,"end":2414.01},{"sentences":[{"text":"Beautiful.","start":2414.3901,"end":2414.8901,"sentiment":"positive","sentiment_score":0.529159426689148},{"text":"Beautiful.","start":2419.315,"end":2419.815,"sentiment":"neutral","sentiment_score":0.1649588793516159},{"text":"I can look at that for you.","start":2419.875,"end":2421.555,"sentiment":"positive","sentiment_score":0.3395334652491978},{"text":"Excellent.","start":2421.555,"end":2422.055,"sentiment":"positive","sentiment_score":0.7133139371871948},{"text":"And your Nissan Navara, we had a value on that of about 48,000 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value.","start":2539.575,"end":2540.395,"sentiment":"neutral","sentiment_score":0.08721610655387242},{"text":"Yes.","start":2545.9402,"end":2546.4402,"sentiment":"neutral","sentiment_score":0.0008272938430309296},{"text":"No.","start":2546.7402,"end":2546.9802,"sentiment":"neutral","sentiment_score":-0.05084050074219704}],"sentiment":"neutral","sentiment_score":0.04463808611035347,"num_words":8,"start":2535.335,"end":2546.9802},{"sentences":[{"text":"That's absolutely fine.","start":2546.9802,"end":2548.36,"sentiment":"neutral","sentiment_score":0.08508011202017467},{"text":"That's okay.","start":2548.4202,"end":2549.2402,"sentiment":"neutral","sentiment_score":0.1515650898218155},{"text":"And some tough questions for you now, but when you do get into retirement, say say you do retire at 60, is that when you're planning to maybe look at buying the boat for you to live on, or do you still think you'd be living where you are now?","start":2550.7402,"end":2567.485,"sentiment":"neutral","sentiment_score":-0.07911024324595928},{"text":"Have and then things could definitely change depending on what happens with your health over the next sort of one to two years.","start":2567.485,"end":2573.745,"sentiment":"neutral","sentiment_score":-0.12354574158139851},{"text":"But what is your sort of plan on purchasing the boat that you're planning to live on?","start":2574.8699,"end":2579.5298,"sentiment":"neutral","sentiment_score":0.019595686346292496}],"sentiment":"neutral","sentiment_score":-0.062163863527147395,"num_words":95,"start":2546.9802,"end":2579.5298},{"sentences":[{"text":"Mhmm.","start":2596.715,"end":2597.215,"sentiment":"neutral","sentiment_score":-0.24628320336341855},{"text":"Yes.","start":2605.96,"end":2606.46,"sentiment":"neutral","sentiment_score":-0.0045006051659584045},{"text":"Yes.","start":2607.4,"end":2607.9,"sentiment":"neutral","sentiment_score":-0.01290757954120636},{"text":"Yep.","start":2620.395,"end":2620.5552,"sentiment":"neutral","sentiment_score":0.052731435745954514},{"text":"That's okay.","start":2620.5552,"end":2621.2952,"sentiment":"neutral","sentiment_score":0.19002768397331238}],"sentiment":"neutral","sentiment_score":0.028182569270332653,"num_words":6,"start":2596.715,"end":2621.2952},{"sentences":[{"text":"Yep.","start":2622.235,"end":2622.5552,"sentiment":"neutral","sentiment_score":0.1218079924583435},{"text":"No.","start":2622.5552,"end":2622.7952,"sentiment":"neutral","sentiment_score":0.09498271346092224},{"text":"It's okay.","start":2622.7952,"end":2623.435,"sentiment":"neutral","sentiment_score":0.1690780445933342},{"text":"Not a problem at all.","start":2623.435,"end":2624.475,"sentiment":"neutral","sentiment_score":0.28677499294281006},{"text":"So you'll still be living roughly where you are.","start":2624.475,"end":2626.895,"sentiment":"neutral","sentiment_score":0.16365225861469904}],"sentiment":"neutral","sentiment_score":0.19231622707512644,"num_words":18,"start":2622.235,"end":2626.895},{"sentences":[{"text":"You're renting where you are currently, aren't you?","start":2627.435,"end":2629.935,"sentiment":"neutral","sentiment_score":0.052208033157512546},{"text":"Yep.","start":2632.3499,"end":2632.67,"sentiment":"neutral","sentiment_score":0.06888562440872192},{"text":"How much rent are you paying at the moment?","start":2632.67,"end":2634.6099,"sentiment":"neutral","sentiment_score":0.034854286453790136},{"text":"Okay.","start":2640.91,"end":2641.41,"sentiment":"neutral","sentiment_score":0.04275791347026825},{"text":"Per week.","start":2641.5498,"end":2642.3699,"sentiment":"neutral","sentiment_score":0.03708297573029995}],"sentiment":"neutral","sentiment_score":0.04367439679446675,"num_words":21,"start":2627.435,"end":2642.3699},{"sentences":[{"text":"So if you think about what you might need to live on when and if you retire at 60, how much do you think you'll need to draw down for rent, bills, food to be able to survive?","start":2643.39,"end":2658.3452,"sentiment":"neutral","sentiment_score":0.013706512553127189},{"text":"What kind of income do you think you're gonna need to live on per week?","start":2659.04,"end":2662.34,"sentiment":"neutral","sentiment_score":-0.033523574968179065},{"text":"Yep.","start":2671.1199,"end":2671.6199,"sentiment":"neutral","sentiment_score":0.13494223356246948},{"text":"Mhmm.","start":2682.405,"end":2682.905,"sentiment":"neutral","sentiment_score":0.06227041035890579},{"text":"Yes.","start":2686.805,"end":2687.28,"sentiment":"neutral","sentiment_score":0.1209625080227852}],"sentiment":"neutral","sentiment_score":0.006003017936434064,"num_words":56,"start":2643.39,"end":2687.28},{"sentences":[{"text":"Yep.","start":2693.84,"end":2694.24,"sentiment":"neutral","sentiment_score":0.15473419427871704},{"text":"That's okay.","start":2694.24,"end":2694.8,"sentiment":"neutral","sentiment_score":0.23134111613035202},{"text":"Because what I can do as part of this advice for you is I'll project up to the age of 60 to sort of see what we expect over the next sort of two years to give you an idea of what happens at that point.","start":2694.8,"end":2708.275,"sentiment":"neutral","sentiment_score":0.14922330139771753},{"text":"But then I can also look at between 60 to 67, drawing down the income you need as a projected outcome to give you an idea of what this looks like based on the current circumstances.","start":2708.7349,"end":2722.21,"sentiment":"neutral","sentiment_score":0.12107551511791018},{"text":"And then from 67 onwards, getting age pension just to sort of project and see how long your super is expected to last at this point.","start":2723.87,"end":2731.625,"sentiment":"neutral","sentiment_score":0.10167734138667583}],"sentiment":"neutral","sentiment_score":0.13048664604624113,"num_words":111,"start":2693.84,"end":2731.625},{"sentences":[{"text":"Is that okay?","start":2731.6848,"end":2732.405,"sentiment":"neutral","sentiment_score":0.14471680919329324},{"text":"Does that sound alright?","start":2732.405,"end":2733.4648,"sentiment":"neutral","sentiment_score":0.1137958262115717},{"text":"Yep.","start":2736.005,"end":2736.505,"sentiment":"neutral","sentiment_score":0.0640411525964737},{"text":"Yep.","start":2736.7249,"end":2737.2048,"sentiment":"neutral","sentiment_score":0.04401774704456329},{"text":"Perfect.","start":2737.2048,"end":2737.6848,"sentiment":"positive","sentiment_score":0.752801775932312}],"sentiment":"neutral","sentiment_score":0.17501944079995155,"num_words":10,"start":2731.6848,"end":2737.6848},{"sentences":[{"text":"And then those things can definitely change.","start":2737.6848,"end":2739.545,"sentiment":"positive","sentiment_score":0.4933136999607086},{"text":"And when you do get to the year that you decide you wanna retire, I will update the advice again, and we will really get into the nitty gritty of the drawdown, what that looks like, how long that's expected to last, what we do with the money and the investment, all the bits and pieces there.","start":2739.765,"end":2758.825,"sentiment":"neutral","sentiment_score":0.08834660049985375},{"text":"But for sort of here on out, because you are so close to those retirement years, it just kinda gives you a snapshot of the expected projected outcome based on the current circumstances.","start":2759.845,"end":2770.44,"sentiment":"neutral","sentiment_score":0.05907443617329453},{"text":"So you can sort of see what you projected for to make it a bit clearer, if that makes 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okay.","start":2809.73,"end":2810.5498,"sentiment":"neutral","sentiment_score":0.1433006227016449},{"text":"I would do whatever I possibly can within the now to to help you out, to give you a bit of clarity, and then we just keep reviewing it, keep updating it as much as we absolutely need to.","start":2810.685,"end":2822.865,"sentiment":"neutral","sentiment_score":0.1090311558964925},{"text":"Okay?","start":2823.165,"end":2823.665,"sentiment":"neutral","sentiment_score":0.04138638824224472}],"sentiment":"neutral","sentiment_score":0.1058819520456547,"num_words":44,"start":2804.2898,"end":2823.665},{"sentences":[{"text":"Yep.","start":2825.885,"end":2826.18,"sentiment":"positive","sentiment_score":0.3599932789802551},{"text":"Beautiful.","start":2826.5798,"end":2827.0798,"sentiment":"positive","sentiment_score":0.6871455907821655},{"text":"Fantastic.","start":2828.02,"end":2828.52,"sentiment":"positive","sentiment_score":0.6601463556289673},{"text":"Excellent.","start":2828.8198,"end":2829.3198,"sentiment":"positive","sentiment_score":0.580679714679718},{"text":"Well, I will just to kind of recap, I will go back and do up a new advice document.","start":2829.38,"end":2834.92,"sentiment":"neutral","sentiment_score":0.12108669665298964}],"sentiment":"neutral","sentiment_score":0.19950487723816995,"num_words":23,"start":2825.885,"end":2834.92},{"sentences":[{"text":"We will move you into the balanced environment between your super and your investment portfolio.","start":2834.98,"end":2841.24,"sentiment":"neutral","sentiment_score":0.15197122991085052},{"text":"So we're dropping the risk nice and heavily towards accessing super around about the age of 60 to 61.","start":2841.835,"end":2848.575,"sentiment":"neutral","sentiment_score":0.11538458301832802},{"text":"I will look at how to have you invested, try to keep you as low risk as I can, make sure we're diversifying.","start":2849.5151,"end":2855.695,"sentiment":"neutral","sentiment_score":0.11759299298991328},{"text":"I think it would be good to not fact active managers, so we don't want any higher risk investment managers where they're trying to outperform against the market.","start":2857.1301,"end":2868.81,"sentiment":"neutral","sentiment_score":0.032614009122231176},{"text":"They're trying to climb the market, things like that.","start":2868.81,"end":2870.97,"sentiment":"neutral","sentiment_score":0.11058723512623045}],"sentiment":"neutral","sentiment_score":0.09664884825891003,"num_words":94,"start":2834.98,"end":2870.97},{"sentences":[{"text":"I think sticking to more lower risk passive investments that are tracking in indices and low cost might save you a bit in investment fees as well, might be the best way to go.","start":2870.97,"end":2881.4248,"sentiment":"neutral","sentiment_score":0.2366205596310251},{"text":"Does that make sense?","start":2881.4248,"end":2882.4849,"sentiment":"neutral","sentiment_score":0.09412730485200882},{"text":"Yep.","start":2885.345,"end":2885.845,"sentiment":"neutral","sentiment_score":0.22118012607097623},{"text":"Yep.","start":2886.305,"end":2886.805,"sentiment":"neutral","sentiment_score":0.1769930124282837},{"text":"Don't wanna sort of have you taking any unnecessary risks.","start":2887.41,"end":2890.3699,"sentiment":"neutral","sentiment_score":-0.2236318349838257}],"sentiment":"neutral","sentiment_score":0.13166926071047783,"num_words":50,"start":2870.97,"end":2890.3699},{"sentences":[{"text":"So I'll go back and look at those.","start":2890.3699,"end":2893.17,"sentiment":"neutral","sentiment_score":0.12017440795898438},{"text":"I'll also project the outcome for you, factor in, you know, age pension at 67 based on current circumstances, and look at how long super is expected to last.","start":2893.17,"end":2903.375,"sentiment":"neutral","sentiment_score":0.17912890685015712},{"text":"And I'll come back, and we'll go to that advice document together.","start":2903.5151,"end":2906.655,"sentiment":"neutral","sentiment_score":0.21169154470165572},{"text":"I'll let you know what I'm recommending, how and why, the advantages and disadvantages, the risks involved, and I'll also have the best interest duty which relates my recommendations back to your goals to help you out.","start":2907.435,"end":2919.67,"sentiment":"neutral","sentiment_score":0.27947145478950963},{"text":"Does that sound okay?","start":2919.67,"end":2920.8098,"sentiment":"neutral","sentiment_score":0.24973628297448158}],"sentiment":"neutral","sentiment_score":0.2226202339761787,"num_words":90,"start":2890.3699,"end":2920.8098},{"sentences":[{"text":"Yep.","start":2924.71,"end":2925.1099,"sentiment":"neutral","sentiment_score":0.20602455735206604},{"text":"Do you have any questions?","start":2925.1099,"end":2926.5698,"sentiment":"neutral","sentiment_score":0.09780882000923156},{"text":"Is there anything that kind of you needed more clarity on or anything that you sort of needed me to look at that I haven't sort of touched on for you?","start":2926.63,"end":2935.675,"sentiment":"neutral","sentiment_score":0.03427461078090052},{"text":"Yep.","start":2943.3352,"end":2943.8352,"sentiment":"neutral","sentiment_score":-0.010076647624373436},{"text":"Yeah.","start":2953.67,"end":2954.17,"sentiment":"neutral","sentiment_score":-0.029600339010357857}],"sentiment":"neutral","sentiment_score":0.04404883602490792,"num_words":39,"start":2924.71,"end":2954.17},{"sentences":[{"text":"Yeah.","start":2956.725,"end":2957.225,"sentiment":"neutral","sentiment_score":-0.017187852412462234},{"text":"Okay.","start":2964.4424,"end":2964.9424,"sentiment":"neutral","sentiment_score":-0.009380096569657326},{"text":"Tabatani?","start":2981.8398,"end":2982.3398,"sentiment":"neutral","sentiment_score":0.02031904086470604},{"text":"Yep.","start":2983.2,"end":2983.7,"sentiment":"neutral","sentiment_score":-0.006400822661817074},{"text":"Mhmm.","start":2989.995,"end":2990.495,"sentiment":"neutral","sentiment_score":-0.04822945594787598}],"sentiment":"neutral","sentiment_score":-0.012175837345421315,"num_words":5,"start":2956.725,"end":2990.495},{"sentences":[{"text":"Yep.","start":2992.5552,"end":2993.0552,"sentiment":"neutral","sentiment_score":-0.08122403174638748},{"text":"Mhmm.","start":2999.3699,"end":2999.8699,"sentiment":"neutral","sentiment_score":0.0038529755547642703},{"text":"Yes.","start":3012.5698,"end":3012.915,"sentiment":"neutral","sentiment_score":0.09536857157945632},{"text":"Yes.","start":3025.875,"end":3026.22,"sentiment":"neutral","sentiment_score":0.10283234715461732},{"text":"Beautiful.","start":3031.5,"end":3032.0,"sentiment":"positive","sentiment_score":0.44962388277053833}],"sentiment":"neutral","sentiment_score":0.11409074906259775,"num_words":5,"start":2992.5552,"end":3032.0},{"sentences":[{"text":"Yep.","start":3037.34,"end":3037.84,"sentiment":"neutral","sentiment_score":0.28574126958847046},{"text":"Fantastic.","start":3038.54,"end":3039.04,"sentiment":"positive","sentiment_score":0.51436847448349},{"text":"Yep.","start":3044.545,"end":3045.045,"sentiment":"neutral","sentiment_score":0.033826008439064026},{"text":"Yep.","start":3055.1401,"end":3055.6401,"sentiment":"neutral","sentiment_score":-0.02528475970029831},{"text":"Yep.","start":3062.98,"end":3063.48,"sentiment":"neutral","sentiment_score":0.001873342669568956}],"sentiment":"neutral","sentiment_score":0.16210486709605904,"num_words":5,"start":3037.34,"end":3063.48},{"sentences":[{"text":"Okay.","start":3067.3152,"end":3067.8152,"sentiment":"neutral","sentiment_score":0.07224343717098236},{"text":"Yep.","start":3068.915,"end":3069.415,"sentiment":"neutral","sentiment_score":0.14538484811782837},{"text":"Perfect.","start":3069.475,"end":3069.975,"sentiment":"positive","sentiment_score":0.4673476815223694},{"text":"Yep.","start":3077.235,"end":3077.735,"sentiment":"neutral","sentiment_score":-0.05761953443288803},{"text":"Yep.","start":3085.56,"end":3086.06,"sentiment":"neutral","sentiment_score":-0.03576088696718216}],"sentiment":"neutral","sentiment_score":0.11831910908222198,"num_words":5,"start":3067.3152,"end":3086.06},{"sentences":[{"text":"Perfect.","start":3088.76,"end":3089.26,"sentiment":"neutral","sentiment_score":0.06108672544360161},{"text":"Okay.","start":3093.24,"end":3093.74,"sentiment":"neutral","sentiment_score":-0.082127645611763},{"text":"Yep.","start":3094.2,"end":3094.7,"sentiment":"neutral","sentiment_score":-0.014317331835627556},{"text":"On your yeah.","start":3095.5251,"end":3097.0452,"sentiment":"neutral","sentiment_score":-0.010808761852482954},{"text":"No.","start":3097.0452,"end":3097.2852,"sentiment":"neutral","sentiment_score":-0.07401919364929199}],"sentiment":"neutral","sentiment_score":-0.020257675887218544,"num_words":7,"start":3088.76,"end":3097.2852},{"sentences":[{"text":"That makes perfect sense.","start":3097.2852,"end":3098.5652,"sentiment":"neutral","sentiment_score":0.003906958736479282},{"text":"On your will, who is the executor of your will?","start":3098.5652,"end":3101.605,"sentiment":"neutral","sentiment_score":-0.002826149109750986},{"text":"Have you made that your three kids, or is it someone 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that.","start":3161.435,"end":3166.0151,"sentiment":"neutral","sentiment_score":0.1733413918742112},{"text":"My will is being set up to protect my children, and so my ex husband gets none of it.","start":3166.38,"end":3171.92,"sentiment":"neutral","sentiment_score":0.014202262814107695}],"sentiment":"neutral","sentiment_score":0.09048871539141003,"num_words":38,"start":3152.44,"end":3171.92},{"sentences":[{"text":"I completely 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doing well.","start":3508.82,"end":3509.96,"sentiment":"neutral","sentiment_score":0.16375931104024252},{"text":"You're doing very, very well.","start":3512.995,"end":3514.775,"sentiment":"positive","sentiment_score":0.5357233881950378},{"text":"It's a lot to think about, but, no, you've done very well.","start":3515.635,"end":3517.955,"sentiment":"neutral","sentiment_score":0.11182104982435703},{"text":"And, yeah, it would be I do like the idea of having that on file just to make sure that we've got all the, you know, crosses, everything in order here as well.","start":3517.955,"end":3526.38,"sentiment":"positive","sentiment_score":0.6276266999316938}],"sentiment":"positive","sentiment_score":0.46787743822292044,"num_words":54,"start":3504.3398,"end":3526.38},{"sentences":[{"text":"That way, if anything did happen unexpectedly, that, you know, we know who your executives are, how to help them get through the claim as quickly as possible.","start":3526.38,"end":3536.64,"sentiment":"positive","sentiment_score":0.47855423390865326},{"text":"And, yeah, it's, again, just making sure everything's in order for you because you have you've got a lot going on.","start":3537.9749,"end":3544.075,"sentiment":"positive","sentiment_score":0.44795655068897067},{"text":"You've got a lot going on at the moment.","start":3545.4148,"end":3547.275,"sentiment":"neutral","sentiment_score":0.06026681802339024},{"text":"Yep.","start":3553.91,"end":3554.41,"sentiment":"neutral","sentiment_score":0.001584236859343946},{"text":"Yeah.","start":3575.41,"end":3575.91,"sentiment":"neutral","sentiment_score":0.000363839790225029}],"sentiment":"positive","sentiment_score":0.38918259254617926,"num_words":60,"start":3526.38,"end":3575.91},{"sentences":[{"text":"Yeah.","start":3577.09,"end":3577.57,"sentiment":"neutral","sentiment_score":0.031208166852593425},{"text":"So, generally, what happens is a member of your family or your executor would give us a call and say, let us know that you had passed away.","start":3577.57,"end":3587.59,"sentiment":"neutral","sentiment_score":0.024933479726314545},{"text":"We would then request we will check the will to make sure they are the executor because we can only talk to your executor of your will.","start":3588.375,"end":3594.875,"sentiment":"neutral","sentiment_score":0.02880138020824503},{"text":"We let them know what needs to happen, that we need the death certificate, and that we would contact the providers to start the claim, and we would liaise between the executor of your will, your beneficiaries of your super, and the super fund to make sure the claim is processed, get the paperwork done, and have the amount paid out as per as per your 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happens.","start":3637.41,"end":3640.71,"sentiment":"neutral","sentiment_score":0.1160655664280057}],"sentiment":"neutral","sentiment_score":0.10735101201994852,"num_words":22,"start":3629.725,"end":3640.71},{"sentences":[{"text":"Yep.","start":3640.77,"end":3641.27,"sentiment":"neutral","sentiment_score":0.05139315128326416},{"text":"Yeah.","start":3643.41,"end":3643.91,"sentiment":"neutral","sentiment_score":0.04789173603057861},{"text":"It is.","start":3659.4,"end":3660.14,"sentiment":"neutral","sentiment_score":-0.28767991065979004},{"text":"It is.","start":3661.0,"end":3661.74,"sentiment":"neutral","sentiment_score":-0.11017309501767159},{"text":"I can tell you safely tell you I'm actually 41, Dennis.","start":3667.4,"end":3670.86,"sentiment":"neutral","sentiment_score":0.04144982180812142}],"sentiment":"neutral","sentiment_score":-0.014145475538337933,"num_words":17,"start":3640.77,"end":3670.86},{"sentences":[{"text":"I'm 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could be an issue.","start":3754.43,"end":3768.9849,"sentiment":"neutral","sentiment_score":0.19419948550473368},{"text":"So that's what I definitely try to do to help you out.","start":3769.365,"end":3779.7124,"sentiment":"neutral","sentiment_score":0.27849359593043727},{"text":"Yep.","start":3788.0652,"end":3788.5652,"sentiment":"neutral","sentiment_score":0.015571451745927334},{"text":"Yep.","start":3799.65,"end":3800.15,"sentiment":"neutral","sentiment_score":0.09967468678951263},{"text":"Thank you.","start":3809.0898,"end":3809.99,"sentiment":"positive","sentiment_score":0.673053115606308}],"sentiment":"neutral","sentiment_score":0.21775620429414427,"num_words":72,"start":3754.43,"end":3809.99},{"sentences":[{"text":"Thank 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love that.","start":4049.9202,"end":4050.6401,"sentiment":"positive","sentiment_score":0.7314231197039286},{"text":"That's fantastic.","start":4050.6401,"end":4051.54,"sentiment":"positive","sentiment_score":0.7428343296051025},{"text":"Yep.","start":4061.855,"end":4062.355,"sentiment":"neutral","sentiment_score":0.05850563198328018},{"text":"That's 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yeah.","start":4098.145,"end":4099.985,"sentiment":"neutral","sentiment_score":-0.028411744783322018}],"sentiment":"neutral","sentiment_score":-0.0364837557491329,"num_words":9,"start":4089.23,"end":4099.985},{"sentences":[{"text":"I have one.","start":4099.985,"end":4101.125,"sentiment":"neutral","sentiment_score":-0.016522416844964027},{"text":"I just didn't really like how limited they were.","start":4101.265,"end":4105.27,"sentiment":"neutral","sentiment_score":-0.11521565748585595},{"text":"I like to kind of, when I'm traveling, see as much as I possibly can and go as many places as possible.","start":4105.81,"end":4112.39,"sentiment":"neutral","sentiment_score":0.03436577066101811},{"text":"So I wasn't that big on the limitation of just being on a ship all the time, but my mom loves it.","start":4112.53,"end":4118.985,"sentiment":"neutral","sentiment_score":0.06161238566379656},{"text":"She's doing one in Hawaii in a few 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love that.","start":4184.895,"end":4185.875,"sentiment":"positive","sentiment_score":0.7874356110890707},{"text":"Yeah.","start":4186.175,"end":4186.675,"sentiment":"positive","sentiment_score":0.4383605718612671},{"text":"Yep.","start":4198.14,"end":4198.64,"sentiment":"positive","sentiment_score":0.4765780866146088}],"sentiment":"positive","sentiment_score":0.5046364558594567,"num_words":7,"start":4160.2246,"end":4198.64},{"sentences":[{"text":"No?","start":4205.075,"end":4205.575,"sentiment":"positive","sentiment_score":0.4223465919494629},{"text":"That'll be amazing.","start":4205.7153,"end":4206.775,"sentiment":"positive","sentiment_score":0.7349878350893656},{"text":"That'll be truly incredible.","start":4210.915,"end":4212.6953,"sentiment":"positive","sentiment_score":0.8050853312015533},{"text":"Yeah.","start":4213.555,"end":4214.055,"sentiment":"neutral","sentiment_score":0.2683703601360321},{"text":"I just that's all good.","start":4216.435,"end":4220.05,"sentiment":"neutral","sentiment_score":0.05577416345477104}],"sentiment":"positive","sentiment_score":0.45677804281669004,"num_words":14,"start":4205.075,"end":4220.05},{"sentences":[{"text":"I just also before I let you no.","start":4220.05,"end":4221.8096,"sentiment":"neutral","sentiment_score":-0.00036115036346018314},{"text":"No.","start":4221.8096,"end":4221.8896,"sentiment":"neutral","sentiment_score":-0.02187916450202465},{"text":"You're right.","start":4221.8896,"end":4222.2896,"sentiment":"neutral","sentiment_score":0.02188724745064974},{"text":"Before I let you go, I just wanted to book you back in in a couple of weeks to go through your advice document.","start":4222.2896,"end":4227.3496,"sentiment":"neutral","sentiment_score":0.059884199096510805},{"text":"Is that okay while I've got you here?","start":4227.4897,"end":4229.51,"sentiment":"neutral","sentiment_score":0.04588715918362141}],"sentiment":"neutral","sentiment_score":0.0424028878901587,"num_words":43,"start":4220.05,"end":4229.51},{"sentences":[{"text":"Yep.","start":4232.2896,"end":4232.685,"sentiment":"neutral","sentiment_score":0.15350458025932312},{"text":"Beautiful.","start":4232.9253,"end":4233.4253,"sentiment":"positive","sentiment_score":0.3410681486129761},{"text":"Are you available maybe the Thursday, September 3?","start":4233.485,"end":4239.3457,"sentiment":"neutral","sentiment_score":0.05328188161365688},{"text":"I can do 03:30, four, 04:30, five, 05:30, 06:00, anytime you would prefer.","start":4246.0,"end":4252.7397,"sentiment":"neutral","sentiment_score":0.04333979751055057},{"text":"04:00.","start":4256.6396,"end":4257.375,"sentiment":"neutral","sentiment_score":0.03270595520734787}],"sentiment":"neutral","sentiment_score":0.06320629602608581,"num_words":24,"start":4232.2896,"end":4257.375},{"sentences":[{"text":"Yep.","start":4257.935,"end":4258.415,"sentiment":"neutral","sentiment_score":0.17064973711967468},{"text":"Perfect.","start":4258.415,"end":4258.895,"sentiment":"positive","sentiment_score":0.43255096673965454},{"text":"I'll book you in there.","start":4258.895,"end":4260.015,"sentiment":"positive","sentiment_score":0.3492378830909729},{"text":"That way, we can go through your advice document together.","start":4260.015,"end":4262.995,"sentiment":"neutral","sentiment_score":0.2813666343688965},{"text":"It won't take me long to complete the research and get everything together, so I'll have it ready for you for the September 3.","start":4263.775,"end":4270.115,"sentiment":"neutral","sentiment_score":0.2672541309148073}],"sentiment":"neutral","sentiment_score":0.2823696489014277,"num_words":41,"start":4257.935,"end":4270.115},{"sentences":[{"text":"That way, we're not hold we're not, you know, holding on too long.","start":4270.175,"end":4274.15,"sentiment":"neutral","sentiment_score":0.1803064403625635},{"text":"We've got get this done nice and quickly for you.","start":4274.15,"end":4276.87,"sentiment":"positive","sentiment_score":0.4969198197126389},{"text":"How does that sound?","start":4276.87,"end":4278.0103,"sentiment":"neutral","sentiment_score":0.18979153409600258},{"text":"Yep.","start":4281.91,"end":4282.41,"sentiment":"neutral","sentiment_score":0.22263894975185392},{"text":"That's perfect.","start":4284.9453,"end":4285.685,"sentiment":"positive","sentiment_score":0.698449581861496}],"sentiment":"neutral","sentiment_score":0.32306287238995235,"num_words":30,"start":4270.175,"end":4285.685},{"sentences":[{"text":"I've got that one booked in there for you.","start":4286.465,"end":4288.8853,"sentiment":"positive","sentiment_score":0.45390646325217354},{"text":"I'll add a little text message reminder so it sends you a message that day to remind you that I'll be calling.","start":4289.505,"end":4295.025,"sentiment":"neutral","sentiment_score":0.07297869636253877},{"text":"And that way, if anything has come up and you're not available or you need to reschedule, you can let me know.","start":4295.025,"end":4300.53,"sentiment":"neutral","sentiment_score":0.06268149529668418},{"text":"Okay?","start":4300.77,"end":4301.27,"sentiment":"neutral","sentiment_score":0.03679116815328598},{"text":"Beautiful.","start":4303.4097,"end":4303.9097,"sentiment":"positive","sentiment_score":0.4760546386241913}],"sentiment":"neutral","sentiment_score":0.1378641489554535,"num_words":55,"start":4286.465,"end":4303.9097},{"sentences":[{"text":"Fantastic.","start":4306.3696,"end":4306.8696,"sentiment":"positive","sentiment_score":0.5959358811378479},{"text":"Awesome.","start":4307.25,"end":4307.65,"sentiment":"positive","sentiment_score":0.5754184722900391},{"text":"Thank you so much for that.","start":4307.65,"end":4309.27,"sentiment":"positive","sentiment_score":0.6382773220539093},{"text":"I will let you go, but I appreciate you taking my call this afternoon.","start":4309.8096,"end":4313.4897,"sentiment":"positive","sentiment_score":0.4388112170355661},{"text":"I'll get stuck into the research, and I'll talk to you on the third if it can go through it all.","start":4313.4897,"end":4319.4653,"sentiment":"neutral","sentiment_score":0.2886223565964472}],"sentiment":"positive","sentiment_score":0.400126623552899,"num_words":43,"start":4306.3696,"end":4319.4653},{"sentences":[{"text":"Okay.","start":4323.205,"end":4323.365,"sentiment":"neutral","sentiment_score":0.2805761694908142},{"text":"Oh, good.","start":4323.365,"end":4324.1055,"sentiment":"neutral","sentiment_score":0.33286409080028534},{"text":"Thank you so much, Janet.","start":4324.245,"end":4325.865,"sentiment":"positive","sentiment_score":0.4861855089664459},{"text":"Yeah.","start":4326.9653,"end":4327.4653,"sentiment":"neutral","sentiment_score":0.22804558277130127},{"text":"Thank you.","start":4328.44,"end":4329.24,"sentiment":"positive","sentiment_score":0.3551987409591675}],"sentiment":"positive","sentiment_score":0.39233408732847735,"num_words":11,"start":4323.205,"end":4329.24},{"sentences":[{"text":"Thank you.","start":4329.24,"end":4329.8003,"sentiment":"neutral","sentiment_score":0.3006794899702072},{"text":"Me too.","start":4329.8003,"end":4330.54,"sentiment":"neutral","sentiment_score":0.09094398096203804},{"text":"I will.","start":4335.48,"end":4336.06,"sentiment":"neutral","sentiment_score":0.015786760486662388},{"text":"Absolutely.","start":4340.12,"end":4340.62,"sentiment":"neutral","sentiment_score":0.03867485001683235},{"text":"Not a problem at all, Dennis.","start":4350.105,"end":4351.545,"sentiment":"neutral","sentiment_score":0.11976368476947148}],"sentiment":"neutral","sentiment_score":0.1209290324208828,"num_words":13,"start":4329.24,"end":4351.545},{"sentences":[{"text":"I'll talk to you in about two weeks.","start":4351.545,"end":4353.145,"sentiment":"neutral","sentiment_score":0.06961871311068535},{"text":"In the meantime, you look after yourself, and let me know if there's any changes or anything big that comes up.","start":4353.145,"end":4358.7397,"sentiment":"neutral","sentiment_score":0.0491312128447351},{"text":"Okay?","start":4358.96,"end":4359.46,"sentiment":"neutral","sentiment_score":0.052521225064992905},{"text":"Beautiful.","start":4363.6797,"end":4364.1797,"sentiment":"positive","sentiment_score":0.46966609358787537},{"text":"Thank you.","start":4364.5596,"end":4365.1196,"sentiment":"positive","sentiment_score":0.519733190536499}],"sentiment":"neutral","sentiment_score":0.09546542043487231,"num_words":33,"start":4351.545,"end":4365.1196},{"sentences":[{"text":"You enjoy the rest of your afternoon.","start":4365.1196,"end":4367.0596,"sentiment":"positive","sentiment_score":0.5210755211966378},{"text":"Thanks.","start":4371.9165,"end":4372.317,"sentiment":"neutral","sentiment_score":0.27895134687423706},{"text":"I'll talk to you soon, Dennis.","start":4372.317,"end":4373.677,"sentiment":"neutral","sentiment_score":0.17927085608243942},{"text":"See you later.","start":4373.677,"end":4374.317,"sentiment":"neutral","sentiment_score":0.1557899316151937},{"text":"Bye.","start":4374.317,"end":4374.817,"sentiment":"neutral","sentiment_score":0.10155817866325378}],"sentiment":"neutral","sentiment_score":0.3095018391807874,"num_words":18,"start":4365.1196,"end":4374.817}]}}]},{"alternatives":[{"transcript":"Hello? Yeah. Not too bad, Donna. Yeah. I can't complain. Yeah. To be honest, I don't know. Yeah. Yeah. Yep. Yep. Yeah. Yeah. That's fine. Well, I think this is really funny because you actually rang me. But yeah. Right. My name so name's Dennis hold Dennis James Holden. Birthday is thirtieth of the third sixty eight. And address, whichever one I gave you last time, I don't know. You 66 Wallace Street, Coolamon. Yes. Yes. Definitely. Alright. No. Look. Yeah. Yeah. Yeah. Yeah. If I'm likely to forget it sort of thing. Yes. Yeah. Yeah. Yeah. Oh, look. Yeah. I I I I understand. I just go, yeah. Yeah. Crazy is this. You rang me. You get nothing. Yeah. Yeah. 999. Correct. And it's a it's a hell of a lot easier than that third party stuff that, you know, like a lot of businesses now. You've, you know, you you sign in, you put your password in, you get into it, and then they've gotta send you a code, and then they yeah. Yeah. Yeah. Yeah. Now that drives me up a bloody wall, to be honest. Yep. Well, look. It's it's it's really hard for me at the moment. Don't know what to be honest, about twenty minutes ago, I got an email from my doctor saying they've got correspondence from the surgeons and all all the big ones. And they've been trying to get in touch with me. Well, news to me. So I really I really, you know, look, I haven't a text message or anything. And I check my mailbox about once every six months. So, you know, as in my mailbox, the physical mail. So I I don't know what's going there. Like, that that's that's a little bit of a holy shit. Right on. Yeah. Okay. I'll I'll sort that out. Yeah. Don't know what that is gonna involve. I I know that I will not stay where I am for very long. I'd like to to be honest, I know I pulled in yesterday. The way they treated me, I nearly said, shove it up. You bum on me out of here. But I had an interview yesterday afternoon for a job down at. Lot less money. It's only paying a 101,000 a year, but it's a canceled job. If I get there, I I think I can probably stretch things out for about three or four years. You know? Like, less responsibility, you know, like, not managing, less stress, less everything. So I'm I'm sort of looking at trying to, you know I know, make my make my work life a little bit easier and longer. Obviously, lot less money, but if I'm, you know, you know, going to work and coming home and less stress and and living a, you know, a a friendly sort of lifestyle, serving me friends, you know, doing me doing me fishing and whatever down there. I think that's and I'm close I'm close to Brisbane, so I can get to I can get to my family down in Wagga or my family up in Townsville quickly. So yeah. Look. I'm I'm I had the interview. I think all went well. I'm just waiting on the outcome of that. But failing that, I would probably say that I'm, yeah, looking to retire and you know? If that doesn't come off, I'd I'd probably be looking in one to two years. Uh-huh. Yeah. Yeah. Yeah. No. I agree. 100%. Yeah. If if if I and and this is the hard part. If if I if I say it as of right now, as I sit here, I I'm probably looking at, yeah, sixty sixty one. Yep. Between somewhere between the the second last and the last. Oh, I'm yeah. Guaranteed. I'll tell you right now. I'll be I'll be really, really nervous, and I'll be ringing you. Yes. Oh, a, b, c, d. All of the above. Yes. Oh, look. Yeah. Definitely. You know, look. You wanna make as much as you can, but, you know, without the without I'm a bloody safety adviser. I want fair income. You know? You're asking the wrong questions. Yes. I don't like risk. I'd I'd I'd prefer to minimize the risk. Yeah. But definitely. Yeah. Look. I and again, I mean, I understand the market. I understand that things go up and down and, you you know, today you've lost a shitload of money, and tomorrow you could pick it up again. That's the way the market goes. But yeah. No. I I understand that. You know, it's the way it is, really. Yes. Yep. Yeah. It does, actually. Look. I I I think I've gotta be realistic, Donna. And and seven to so sorry. Five to seven as opposed to seven to nine and have, you know, the the the the the the those parameters again, are still predictions. There there's no reason why that that five to seven can't be five to eight or five to nine. You know? Like, the that's that's the market. But I think you know, and I and I've said to you before, like, I I'm very protective of what I've got. And I I I think that, you know, five to seven is still better than what I'm gonna get in the bank. You know? So and now that I've got, you know, like, I'm I'm sitting near 300,000 in my super, I wanna protect it. Yes. Yeah. No. And and I'm happy to go with a smaller return to be more safe. Definitely. Look. What are you what what would you do? What what do you think? Yeah. Like, I I I'm I'm I'm I'm happy to drop it down to that five to you know, drop down a level. Just or I I I look. Or or I understand why you're saying everything that you're saying. I'm an ex fireman. You know, like, everything I ever do is I look at the worst case scenario. You know? Any any you know, if I'm going to a house fire, worst case scenario burns to the ground and everything's, you know, happens. But if I save the house, hey, you beauty, you know, like, we we, you know, we've only lost the kitchen. So I've only lost 25% sort of thing. You you know what I mean? So I wanna look at things the same way. And if I in saying that, I also understand that the you know, my my super is in the stock market pretty much. And it goes up and down like a bloody yo yo. And you you never know, you know, like, good old president Trump can do something and it goes up in hell of a hurry. Then he can do something the next morning and it comes down. I I can't control that. I I can't all I can do is say that if if I've got you know, with everything, there's risk. But if we lower the risk a little bit, then you should come out okay at the end. Or or that's my my gut feeling, Dana, or I suppose. You know, look, I I don't I don't wanna lose anything, but I also understand that it could happen. Yes. It does. A 100%. Yeah. No. Look. Look. I I I mean, the the message I got today from the doctor, I that's sort of in my mind, and I can't work out what that is. That's well, I'll tell you straight out. Scares the guts out of me when they start sending me emails to say, hey. Like, get to the doctor, worries me a little bit. But on the on the other side of it, you know, like, if I am where I am in twelve months, two years time, I and I I'll tell you now, Donna, I can't see it. You know, like, I I I nearly walked out yesterday. I can't I'm I'm look. I'm too old and everything to be treated like shit. So you wanna treat me like shit, I'm I'm I'm out the door. But I need to work, and now I you know, I can buy me lip and all the rest of it. If I can get this if, you know, this particular job down at the Bundaberg Council, I think that's going to if I if I'm lucky, that will extend my working career for from one year one, two years to probably three, four. Who knows? If I'm enjoying it, I'd stay there. You know? Like, it's I'm I'm sort of looking at where I am now and where I can be. Less money in that job, But if I can stay there longer, it works out to be more money. You know? Like, if you know what I mean. So, yeah, I I'm I'm I'm I think and especially not without just looking at when I might retire. Looking at the situation that excuse me. The situation now with what's happening around the world, there's so much it it is volatile. It is going up and down like a yo yo. And I think right about now, from what I see, it's I I I would think that it's probably a a time to be more more risk adverse, more safe. And in, you know, twelve months time, you know, someone bloody shoots Trump and everything settles down and whatever, we might change. But right at the present moment, I think I'm I'm I'm more what's the word for it? Like, a a a lower risk profile is probably the way to go, I think. Oh, no. Look. Yeah. Dana, look. I I that's how I think. I yeah. I I I think right at the moment well, one, less risk because if I do need it, you know, if I need it in twelve months time, for argument's sake. Well, yeah, I I don't like risking my money at all. You know? Like, I'm I'm I'm pretty bad like that. The the other thing is if I don't need it next year and I need it in four, five years time, the the the current climate, I don't think it's a good time to be in a high risk or a medium risk profile. I think I'm better off to be in a lower risk profile because of what's happening. Because you no one knows what's, you know, that's that's my sort of feeling. You know, in six months' time, we can look at it again and we can go, well, now it's all good. We can go back up. But it's about protecting what you've got. Yep. Yeah. Yeah. Well, it's Well, it's it's lower risk anyway. Yep. Yep. Yep. Yep. Yeah. Yeah. Yep. Yep. Yep. Yep. No. Yeah. Yeah. No. Yes. Happy with that. That's fine. But if I stay as I am, 140. Yep. Yep. Look. It's a bit of oh, well, I've just booked another cruise, and I've just bought another bloody boat. Haven't I? Yeah. I didn't when I bought the I bought the I paid for the cruise. Oh, well, I haven't paid for it yet, but I've paid the deposit. But then my boat had you know, the floor was ridiculous, like it was needed a heap of work. So I just I I just went and bought a new boat. I'm keeping my motor. I'm keeping my trailer, but I'm buying a new home. And, well, it takes twelve weeks to get here, but it's what I like. So, you know, I went, it's but once I get get that paid for, you know, like, a a lot of times, I can put 5 to $600 a week away a week at the moment. Well, right at the moment, I think it's about 50 $5.55 in one account. $809, so that's nearly 56. $2 sitting in the a and zed. So I'm probably looking at about 57, $58. I've I've actually yeah. Just with the the volatility of the market, I've sort of left it leave left it alone a little bit because I, again, I I didn't wanna lose money sort of thing. You know? That's phone. I'd I'd say around about the same. It hasn't look. I I think this year, it's done 2,000 kilometers, maybe. That's that's it. Like, it's it's it's brand new. It doesn't go anywhere. I've got a I've got a work car. So, you know, work cars have cheaper fuel. So I I use it. Yeah. I I'd say 48. Yeah. No. Look. I'm I'm trading it in. So I'll trade the the whole in and get a new one. But that'll that'll bring the that'll bring the value of my old of me boat up to probably 14,000, I'd say. That's that's a for the whole and the motor and the oh, trailer. Trailer comes with them. Yeah. If that'd be that'd be a fair yeah. Look. I wouldn't sell it for anything less. Look. Ideally, I'd love to be able to buy it when I return. But I also know that, you know, that that might not be available. Like, I I I won't have the cash funds to do that. In which case, I'm like, as soon as yeah. Like, I might have to wait a few years before I can do that. Yeah. I I understand that. Mhmm. Yes. $570 a week. Well, if I can get a if I could get a loan for a boat, I think I'd be pretty much alright. I I think, you know, 1,000, 1,500 a week would be be hoops or 1,000 a week. You know? Like, Should be okay. Yep. Yep. Yep. Yeah. Yeah. Yep. Yeah. No. Look. I and, like, there's there's and there's so many variables, Dana, in that too. You know? So all we can do is look at it now and and, you know, what what happens tomorrow is well, who knows? Yep. Yeah. Yep. Yep. Nine. Fantastic. Yeah. Yeah. Yeah. It does. Yep. That's fine. No. No. Everything's pretty clear, I think, Donna. But what I can tell you is, you know and we touched on this, I don't know, six months ago. My will. I currently I've I've got a new will that's that's done. I'm getting I'm in the process right about now of getting a enduring pair of attorney and and a guardian something or rather or whatever bloody is, I don't know. So within a give me a week or fortnight, I will have all three documents signed off by solicitors, whatever they gotta do. And, yeah, then I'd well, if you can send me a text message or what email I've got to send them to, I will send them I'll send all of them through to you so that you've got a lot. So, yeah, if if something does happen to me, And I suppose I'll I'll just it's a little bit different. My pair of attorney and guardian and all that sort of stuff is my brother-in-law and my sister. So so long as I'm alive, they've got control. If I'm dead, then it goes to my three children. And my and my sister and brother-in-law have got nothing to do with it because I'm dead. Is that Oh, I think it's three kids. Alright. Yeah. Yeah. Well, like, I've I've gotta be really careful, Dana, because my ex wife I I don't want my ex wife having any say over what my kids do. So that's that's why I've done things a bit different, I suppose. Exactly. Look, I yeah. No. Look, I'm we're they're trying to be nasty. But if I if I was, you know, lucky for I was sick, like, super super sick, I don't I don't want my kids to have control of that because their mother could say, turn him off. You know? Bugger him. You know? Do the right thing by him. Turn him off. Turn him off. Well, no. No. I I don't want that. And even even to the point of if I die and they get it all, you know, I haven't got that much money. But, you know, if she comes to him and says, well, you've just got a heap of money, you know, what Can you give me some? I no. You talk enough as it is, you bitch. Oh, sorry. Sorry. I shouldn't have said that. But but that but that but that's what I think, you know, like So it's it's just hard. I know. I know. I know. Well, no. Honestly, Donna, you know, I was talking to you, oh god, I don't know, three months ago. Three, four months, five months. And you you actually mentioned, you know, could you send us or I don't know how it come up. But could I send you a copy of my will? And I looked at it, and I started to look into it. Not went hang on a minute. That's like, it's still got my ex wife's name in it. And I I I I got in touch with the solicitor from down home, down in New South. And I spoke to her and she said, well, look, technically, my ex wife's got no claim to anything. She said, technically. But she said because her name is on that will, it it actually you know, she said, well, it's gonna create. If she wanted to, it could create a hole and all that. Yeah. No. I agree with that. No. We need to get rid of it. I'll I'll I'll I'll get the whole lot. You know? Look, I'll I'll get pair of attorney. I'll get new will and the whole shooting match. And so it's it's quite simply because you mentioned that so I'm I'm doing it, and I'm getting it done so that everyone knows exactly what's gonna happen. You know? Like oh, yeah. You know, I've had bad health in the past as you know. You know? Like, shit can happen through me at any any job. You know? Like, lucky lucky me. But I've got to have things in order. And yeah. Yeah. No. And that's what I've done is try to get things in order. Yeah. That's sort of it. Well, look, the the biggest thing is, well, you'd know who the solicitor is. You know? And then, you know, I don't know. Well, I've got no idea how you know, do you get notified that I'm bloody dead or whatever? How how does that work? Yep. Yeah. Okay. So yeah. Yeah. It's it's it's about letting the kids know as well who you are and where where to contact you. It's the yeah. Pretty Yeah. Yeah. No. I got that. Yeah. It's I mean, anyway, horrible thought. Yeah. That's alright for you. You're earning about 30. You know, in a lot of 41? No. You poor thing. Oh, god. That's that's nothing. Sorry. No. I thought you were younger than that, but anyway. Oh, god. What a handful. Well, Dana, I've been speaking to you now for, I don't know how many years. I can remember when you were working under Chevy. You know? Like, I don't know what your position was then, but you'd ring me because Chevy was gonna ring me later. You know? And I'm still here, and it's because I trust you, and I trust Sevy. You know? And if I'm gonna give somebody control of my money, it has to be someone that I trust. So so that's that's it in a nutshell. You know, you're you're the financial adviser. You you you deal in this every day. I don't. So I'd I'd take your advice. I know you will. That's why I trust you. You're welcome. It's the truth. And the the cruise I've booked is out of out of Brisbane. Fifteen fifteen days out around New Zealand and back. So, you know, who knows? I might call. One night. I've I've got a you're Gold Coast, aren't you? Yeah. Yeah. Yeah. And oh, god. Once again, Bloody dogs everywhere here at the moment. Yeah. I'm I'm yeah. I'm I'm if I get to Bundaberg and start work there, trust me, you'll sue me. I'll walk into the office one day. Fifteen this is the the big thing. I wanted to do a little little holiday next year, but no one no one would come with me. So I ended up I ended up booking a a cruise, and it's on the February 15. So I've set it. So I'm home on the March 1 or something. And I've I've told all my friends that wouldn't come that, yeah, fair enough. I can understand it. But next year or not next year, the year after is compulsory. And I agreed to it. Silly silly buggers. And I'm I'm gonna do it actually leaves perfectly. I'm gonna do a cruise across to Hawaii for my sixtieth birthday. So I'll be actually on the cruise ship on the March 30. You, beauty. Here we go. I'm 60. You know? We we're going away. So that's what I've got planned. Yeah. Well, it's a bucket list thing. You know? I've gotta do it while I'm alive. Otherwise, you know, you miss out. Same. Do you hear Curtis? Do you yell on Curtis's or Yep. Yeah. Yeah. Yeah. No. Look. Yeah. It's it's their own. And been been single. I was thinking of going to Bali, but when when you're single, Bali is not you know? Well, how do you go for a swim in the beach? Where do you put your wallet in your you know, where's when you when you're on a cruise ship, you you can put your wallet down on the table and go for a swim and you come back and your wallet's still exactly where it was. You know, look, it's different. Yeah. So, you know, hence, world sort of no one would come with me, so I went, stop it all, go on another cruise. And and, you know, it's Princess Cruises, so they their age group is more my age group. So, yeah, I'm I'm looking forward to it. I can't wait, to be honest. Yeah. Yeah. Anyone down there, I suppose. Oh, sorry. Yep. Yep. Yep. What time? Yeah. 04:00. 04:00 would be fine. Yep. Yeah. That that's fine, man. Whatever best suits you. Yep. Mhmm. Yep. Fantastic. Yep. That'd be fantastic, Donna. It's a pleasure. It's always a pleasure. Yeah. Say a lot of 74 for me and tell him I'm I'm still chasing me boat. But yeah. No. Thank you very much. I don't know. I appreciate it. I I will. Yeah. Definitely. Okay. Thanks, Donna. Bye. 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Yeah. Not too bad, Donna. Yeah. I can't complain.\n\nYeah. To be honest, I don't know. Yeah. Yeah. Yep.\n\nYep. Yeah. Yeah. That's fine. Well, I think this is really funny because you actually rang me.\n\nBut yeah. Right. My name so name's Dennis hold Dennis James Holden. Birthday is thirtieth of the third sixty eight. And address, whichever one I gave you last time, I don't know.\n\nYou 66 Wallace Street, Coolamon. Yes. Yes. Definitely. Alright.\n\nNo. Look. Yeah. Yeah. Yeah.\n\nYeah. If I'm likely to forget it sort of thing. Yes. Yeah. Yeah.\n\nYeah. Oh, look. Yeah. I I I I understand. I just go, yeah.\n\nYeah. Crazy is this. You rang me. You get nothing. Yeah.\n\nYeah. 999. Correct. And it's a it's a hell of a lot easier than that third party stuff that, you know, like a lot of businesses now. You've, you know, you you sign in, you put your password in, you get into it, and then they've gotta send you a code, and then they yeah.\n\nYeah. Yeah. Yeah. Now that drives me up a bloody wall, to be honest. Yep.\n\nWell, look. It's it's it's really hard for me at the moment. Don't know what to be honest, about twenty minutes ago, I got an email from my doctor saying they've got correspondence from the surgeons and all all the big ones. And they've been trying to get in touch with me. Well, news to me.\n\nSo I really I really, you know, look, I haven't a text message or anything. And I check my mailbox about once every six months. So, you know, as in my mailbox, the physical mail. So I I don't know what's going there. Like, that that's that's a little bit of a holy shit.\n\nRight on. Yeah. Okay. I'll I'll sort that out. Yeah.\n\nDon't know what that is gonna involve. I I know that I will not stay where I am for very long. I'd like to to be honest, I know I pulled in yesterday. The way they treated me, I nearly said, shove it up. You bum on me out of here.\n\nBut I had an interview yesterday afternoon for a job down at. Lot less money. It's only paying a 101,000 a year, but it's a canceled job. If I get there, I I think I can probably stretch things out for about three or four years. You know?\n\nLike, less responsibility, you know, like, not managing, less stress, less everything. So I'm I'm sort of looking at trying to, you know I know, make my make my work life a little bit easier and longer. Obviously, lot less money, but if I'm, you know, you know, going to work and coming home and less stress and and living a, you know, a a friendly sort of lifestyle, serving me friends, you know, doing me doing me fishing and whatever down there. I think that's and I'm close I'm close to Brisbane, so I can get to I can get to my family down in Wagga or my family up in Townsville quickly. So yeah.\n\nLook. I'm I'm I had the interview. I think all went well. I'm just waiting on the outcome of that. But failing that, I would probably say that I'm, yeah, looking to retire and you know?\n\nIf that doesn't come off, I'd I'd probably be looking in one to two years. Uh-huh. Yeah. Yeah. Yeah.\n\nNo. I agree. 100%. Yeah. If if if I and and this is the hard part.\n\nIf if I if I say it as of right now, as I sit here, I I'm probably looking at, yeah, sixty sixty one. Yep. Between somewhere between the the second last and the last. Oh, I'm yeah. Guaranteed.\n\nI'll tell you right now. I'll be I'll be really, really nervous, and I'll be ringing you. Yes. Oh, a, b, c, d. All of the above.\n\nYes. Oh, look. Yeah. Definitely. You know, look.\n\nYou wanna make as much as you can, but, you know, without the without I'm a bloody safety adviser. I want fair income. You know? You're asking the wrong questions. Yes.\n\nI don't like risk. I'd I'd I'd prefer to minimize the risk. Yeah. But definitely. Yeah.\n\nLook. I and again, I mean, I understand the market. I understand that things go up and down and, you you know, today you've lost a shitload of money, and tomorrow you could pick it up again. That's the way the market goes. But yeah.\n\nNo. I I understand that. You know, it's the way it is, really. Yes. Yep.\n\nYeah. It does, actually. Look. I I I think I've gotta be realistic, Donna. And and seven to so sorry.\n\nFive to seven as opposed to seven to nine and have, you know, the the the the the the those parameters again, are still predictions. There there's no reason why that that five to seven can't be five to eight or five to nine. You know? Like, the that's that's the market. But I think you know, and I and I've said to you before, like, I I'm very protective of what I've got.\n\nAnd I I I think that, you know, five to seven is still better than what I'm gonna get in the bank. You know? So and now that I've got, you know, like, I'm I'm sitting near 300,000 in my super, I wanna protect it. Yes. Yeah.\n\nNo. And and I'm happy to go with a smaller return to be more safe. Definitely. Look. What are you what what would you do?\n\nWhat what do you think? Yeah. Like, I I I'm I'm I'm I'm happy to drop it down to that five to you know, drop down a level. Just or I I I look. Or or I understand why you're saying everything that you're saying.\n\nI'm an ex fireman. You know, like, everything I ever do is I look at the worst case scenario. You know? Any any you know, if I'm going to a house fire, worst case scenario burns to the ground and everything's, you know, happens. But if I save the house, hey, you beauty, you know, like, we we, you know, we've only lost the kitchen.\n\nSo I've only lost 25% sort of thing. You you know what I mean? So I wanna look at things the same way. And if I in saying that, I also understand that the you know, my my super is in the stock market pretty much. And it goes up and down like a bloody yo yo.\n\nAnd you you never know, you know, like, good old president Trump can do something and it goes up in hell of a hurry. Then he can do something the next morning and it comes down. I I can't control that. I I can't all I can do is say that if if I've got you know, with everything, there's risk. But if we lower the risk a little bit, then you should come out okay at the end.\n\nOr or that's my my gut feeling, Dana, or I suppose. You know, look, I I don't I don't wanna lose anything, but I also understand that it could happen. Yes. It does. A 100%.\n\nYeah. No. Look. Look. I I I mean, the the message I got today from the doctor, I that's sort of in my mind, and I can't work out what that is.\n\nThat's well, I'll tell you straight out. Scares the guts out of me when they start sending me emails to say, hey. Like, get to the doctor, worries me a little bit. But on the on the other side of it, you know, like, if I am where I am in twelve months, two years time, I and I I'll tell you now, Donna, I can't see it. You know, like, I I I nearly walked out yesterday.\n\nI can't I'm I'm look. I'm too old and everything to be treated like shit. So you wanna treat me like shit, I'm I'm I'm out the door. But I need to work, and now I you know, I can buy me lip and all the rest of it. If I can get this if, you know, this particular job down at the Bundaberg Council, I think that's going to if I if I'm lucky, that will extend my working career for from one year one, two years to probably three, four.\n\nWho knows? If I'm enjoying it, I'd stay there. You know? Like, it's I'm I'm sort of looking at where I am now and where I can be. Less money in that job, But if I can stay there longer, it works out to be more money.\n\nYou know? Like, if you know what I mean. So, yeah, I I'm I'm I'm I think and especially not without just looking at when I might retire. Looking at the situation that excuse me. The situation now with what's happening around the world, there's so much it it is volatile.\n\nIt is going up and down like a yo yo. And I think right about now, from what I see, it's I I I would think that it's probably a a time to be more more risk adverse, more safe. And in, you know, twelve months time, you know, someone bloody shoots Trump and everything settles down and whatever, we might change. But right at the present moment, I think I'm I'm I'm more what's the word for it? Like, a a a lower risk profile is probably the way to go, I think.\n\nOh, no. Look. Yeah. Dana, look. I I that's how I think.\n\nI yeah. I I I think right at the moment well, one, less risk because if I do need it, you know, if I need it in twelve months time, for argument's sake. Well, yeah, I I don't like risking my money at all. You know? Like, I'm I'm I'm pretty bad like that.\n\nThe the other thing is if I don't need it next year and I need it in four, five years time, the the the current climate, I don't think it's a good time to be in a high risk or a medium risk profile. I think I'm better off to be in a lower risk profile because of what's happening. Because you no one knows what's, you know, that's that's my sort of feeling. You know, in six months' time, we can look at it again and we can go, well, now it's all good. We can go back up.\n\nBut it's about protecting what you've got. Yep. Yeah. Yeah. Well, it's Well, it's it's lower risk anyway.\n\nYep. Yep. Yep. Yep. Yeah.\n\nYeah. Yep. Yep. Yep. Yep.\n\nNo. Yeah. Yeah. No. Yes.\n\nHappy with that. That's fine. But if I stay as I am, 140. Yep. Yep.\n\nLook. It's a bit of oh, well, I've just booked another cruise, and I've just bought another bloody boat. Haven't I? Yeah. I didn't when I bought the I bought the I paid for the cruise.\n\nOh, well, I haven't paid for it yet, but I've paid the deposit. But then my boat had you know, the floor was ridiculous, like it was needed a heap of work. So I just I I just went and bought a new boat. I'm keeping my motor. I'm keeping my trailer, but I'm buying a new home.\n\nAnd, well, it takes twelve weeks to get here, but it's what I like. So, you know, I went, it's but once I get get that paid for, you know, like, a a lot of times, I can put 5 to $600 a week away a week at the moment. Well, right at the moment, I think it's about 50 $5.55 in one account. $809, so that's nearly 56. $2 sitting in the a and zed.\n\nSo I'm probably looking at about 57, $58. I've I've actually yeah. Just with the the volatility of the market, I've sort of left it leave left it alone a little bit because I, again, I I didn't wanna lose money sort of thing. You know? That's phone.\n\nI'd I'd say around about the same. It hasn't look. I I think this year, it's done 2,000 kilometers, maybe. That's that's it. Like, it's it's it's brand new.\n\nIt doesn't go anywhere. I've got a I've got a work car. So, you know, work cars have cheaper fuel. So I I use it. Yeah.\n\nI I'd say 48. Yeah. No. Look. I'm I'm trading it in.\n\nSo I'll trade the the whole in and get a new one. But that'll that'll bring the that'll bring the value of my old of me boat up to probably 14,000, I'd say. That's that's a for the whole and the motor and the oh, trailer. Trailer comes with them. Yeah.\n\nIf that'd be that'd be a fair yeah. Look. I wouldn't sell it for anything less. Look. Ideally, I'd love to be able to buy it when I return.\n\nBut I also know that, you know, that that might not be available. Like, I I I won't have the cash funds to do that. In which case, I'm like, as soon as yeah. Like, I might have to wait a few years before I can do that. Yeah.\n\nI I understand that. Mhmm. Yes. $570 a week. Well, if I can get a if I could get a loan for a boat, I think I'd be pretty much alright.\n\nI I think, you know, 1,000, 1,500 a week would be be hoops or 1,000 a week. You know? Like, Should be okay. Yep. Yep.\n\nYep. Yeah. Yeah. Yep. Yeah.\n\nNo. Look. I and, like, there's there's and there's so many variables, Dana, in that too. You know? So all we can do is look at it now and and, you know, what what happens tomorrow is well, who knows?\n\nYep. Yeah. Yep. Yep. Nine.\n\nFantastic. Yeah. Yeah. Yeah. It does.\n\nYep. That's fine. No. No. Everything's pretty clear, I think, Donna.\n\nBut what I can tell you is, you know and we touched on this, I don't know, six months ago. My will. I currently I've I've got a new will that's that's done. I'm getting I'm in the process right about now of getting a enduring pair of attorney and and a guardian something or rather or whatever bloody is, I don't know. So within a give me a week or fortnight, I will have all three documents signed off by solicitors, whatever they gotta do.\n\nAnd, yeah, then I'd well, if you can send me a text message or what email I've got to send them to, I will send them I'll send all of them through to you so that you've got a lot. So, yeah, if if something does happen to me, And I suppose I'll I'll just it's a little bit different. My pair of attorney and guardian and all that sort of stuff is my brother-in-law and my sister. So so long as I'm alive, they've got control. If I'm dead, then it goes to my three children.\n\nAnd my and my sister and brother-in-law have got nothing to do with it because I'm dead. Is that Oh, I think it's three kids. Alright. Yeah. Yeah.\n\nWell, like, I've I've gotta be really careful, Dana, because my ex wife I I don't want my ex wife having any say over what my kids do. So that's that's why I've done things a bit different, I suppose. Exactly. Look, I yeah. No.\n\nLook, I'm we're they're trying to be nasty. But if I if I was, you know, lucky for I was sick, like, super super sick, I don't I don't want my kids to have control of that because their mother could say, turn him off. You know? Bugger him. You know?\n\nDo the right thing by him. Turn him off. Turn him off. Well, no. No.\n\nI I don't want that. And even even to the point of if I die and they get it all, you know, I haven't got that much money. But, you know, if she comes to him and says, well, you've just got a heap of money, you know, what Can you give me some? I no. You talk enough as it is, you bitch.\n\nOh, sorry. Sorry. I shouldn't have said that. But but that but that but that's what I think, you know, like So it's it's just hard. I know.\n\nI know. I know. Well, no. Honestly, Donna, you know, I was talking to you, oh god, I don't know, three months ago. Three, four months, five months.\n\nAnd you you actually mentioned, you know, could you send us or I don't know how it come up. But could I send you a copy of my will? And I looked at it, and I started to look into it. Not went hang on a minute. That's like, it's still got my ex wife's name in it.\n\nAnd I I I I got in touch with the solicitor from down home, down in New South. And I spoke to her and she said, well, look, technically, my ex wife's got no claim to anything. She said, technically. But she said because her name is on that will, it it actually you know, she said, well, it's gonna create. If she wanted to, it could create a hole and all that.\n\nYeah. No. I agree with that. No. We need to get rid of it.\n\nI'll I'll I'll I'll get the whole lot. You know? Look, I'll I'll get pair of attorney. I'll get new will and the whole shooting match. And so it's it's quite simply because you mentioned that so I'm I'm doing it, and I'm getting it done so that everyone knows exactly what's gonna happen.\n\nYou know? Like oh, yeah. You know, I've had bad health in the past as you know. You know? Like, shit can happen through me at any any job.\n\nYou know? Like, lucky lucky me. But I've got to have things in order. And yeah. Yeah.\n\nNo. And that's what I've done is try to get things in order. Yeah. That's sort of it. Well, look, the the biggest thing is, well, you'd know who the solicitor is.\n\nYou know? And then, you know, I don't know. Well, I've got no idea how you know, do you get notified that I'm bloody dead or whatever? How how does that work? Yep.\n\nYeah. Okay. So yeah. Yeah. It's it's it's about letting the kids know as well who you are and where where to contact you.\n\nIt's the yeah. Pretty Yeah. Yeah. No. I got that.\n\nYeah. It's I mean, anyway, horrible thought. Yeah. That's alright for you. You're earning about 30.\n\nYou know, in a lot of 41? No. You poor thing. Oh, god. That's that's nothing.\n\nSorry. No. I thought you were younger than that, but anyway. Oh, god. What a handful.\n\nWell, Dana, I've been speaking to you now for, I don't know how many years. I can remember when you were working under Chevy. You know? Like, I don't know what your position was then, but you'd ring me because Chevy was gonna ring me later. You know?\n\nAnd I'm still here, and it's because I trust you, and I trust Sevy. You know? And if I'm gonna give somebody control of my money, it has to be someone that I trust. So so that's that's it in a nutshell. You know, you're you're the financial adviser.\n\nYou you you deal in this every day. I don't. So I'd I'd take your advice. I know you will. That's why I trust you.\n\nYou're welcome. It's the truth. And the the cruise I've booked is out of out of Brisbane. Fifteen fifteen days out around New Zealand and back. So, you know, who knows?\n\nI might call. One night. I've I've got a you're Gold Coast, aren't you? Yeah. Yeah.\n\nYeah. And oh, god. Once again, Bloody dogs everywhere here at the moment. Yeah. I'm I'm yeah.\n\nI'm I'm if I get to Bundaberg and start work there, trust me, you'll sue me. I'll walk into the office one day. Fifteen this is the the big thing. I wanted to do a little little holiday next year, but no one no one would come with me. So I ended up I ended up booking a a cruise, and it's on the February 15.\n\nSo I've set it. So I'm home on the March 1 or something. And I've I've told all my friends that wouldn't come that, yeah, fair enough. I can understand it. But next year or not next year, the year after is compulsory.\n\nAnd I agreed to it. Silly silly buggers. And I'm I'm gonna do it actually leaves perfectly. I'm gonna do a cruise across to Hawaii for my sixtieth birthday. So I'll be actually on the cruise ship on the March 30.\n\nYou, beauty. Here we go. I'm 60. You know? We we're going away.\n\nSo that's what I've got planned. Yeah. Well, it's a bucket list thing. You know? I've gotta do it while I'm alive.\n\nOtherwise, you know, you miss out. Same. Do you hear Curtis? Do you yell on Curtis's or Yep. Yeah.\n\nYeah. Yeah. No. Look. Yeah.\n\nIt's it's their own. And been been single. I was thinking of going to Bali, but when when you're single, Bali is not you know? Well, how do you go for a swim in the beach? Where do you put your wallet in your you know, where's when you when you're on a cruise ship, you you can put your wallet down on the table and go for a swim and you come back and your wallet's still exactly where it was.\n\nYou know, look, it's different. Yeah. So, you know, hence, world sort of no one would come with me, so I went, stop it all, go on another cruise. And and, you know, it's Princess Cruises, so they their age group is more my age group. So, yeah, I'm I'm looking forward to it.\n\nI can't wait, to be honest. Yeah. Yeah. Anyone down there, I suppose. Oh, sorry.\n\nYep. Yep. Yep. What time? Yeah.\n\n04:00. 04:00 would be fine. Yep. Yeah. That that's fine, man.\n\nWhatever best suits you. Yep. Mhmm. Yep. Fantastic.\n\nYep. That'd be fantastic, Donna. It's a pleasure. It's always a pleasure. Yeah.\n\nSay a lot of 74 for me and tell him I'm I'm still chasing me boat. But yeah. No. Thank you very much. I don't know.\n\nI appreciate it. I I will. Yeah. Definitely. Okay.\n\nThanks, Donna. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.0415075309574604},{"text":"Yeah.","start":6.8799996,"end":7.2,"sentiment":"neutral","sentiment_score":0.2108309864997864},{"text":"Not too bad, Donna.","start":7.2,"end":9.139999,"sentiment":"neutral","sentiment_score":0.3009551204741001},{"text":"Yeah.","start":9.2,"end":9.44,"sentiment":"positive","sentiment_score":0.4061843454837799},{"text":"I can't complain.","start":9.44,"end":10.34,"sentiment":"positive","sentiment_score":0.36077263951301575}],"sentiment":"neutral","sentiment_score":0.29446612633764746,"num_words":10,"start":1.28,"end":10.34},{"sentences":[{"text":"Yeah.","start":19.455,"end":19.855,"sentiment":"neutral","sentiment_score":-0.0002078432589769363},{"text":"To be honest, I don't know.","start":19.855,"end":21.555,"sentiment":"neutral","sentiment_score":-0.05098145082592964},{"text":"Yeah.","start":34.03,"end":34.510002,"sentiment":"neutral","sentiment_score":0.06972013413906097},{"text":"Yeah.","start":34.510002,"end":35.010002,"sentiment":"neutral","sentiment_score":0.1172374188899994},{"text":"Yep.","start":35.07,"end":35.39,"sentiment":"neutral","sentiment_score":0.11657685041427612}],"sentiment":"neutral","sentiment_score":-0.0002562144771218286,"num_words":10,"start":19.455,"end":35.39},{"sentences":[{"text":"Yep.","start":35.39,"end":35.89,"sentiment":"neutral","sentiment_score":0.12473644316196442},{"text":"Yeah.","start":44.395,"end":44.875,"sentiment":"neutral","sentiment_score":0.12927743792533877},{"text":"Yeah.","start":44.875,"end":45.195,"sentiment":"neutral","sentiment_score":0.19414517283439636},{"text":"That's fine.","start":45.195,"end":46.015,"sentiment":"positive","sentiment_score":0.3538215905427933},{"text":"Well, I think this is really funny because you actually rang me.","start":54.83,"end":58.75,"sentiment":"neutral","sentiment_score":-0.0284734300027291}],"sentiment":"neutral","sentiment_score":0.04788947499850217,"num_words":17,"start":35.39,"end":58.75},{"sentences":[{"text":"But yeah.","start":58.75,"end":59.55,"sentiment":"neutral","sentiment_score":-0.02763898391276598},{"text":"Right.","start":59.55,"end":60.05,"sentiment":"neutral","sentiment_score":0.004122760146856308},{"text":"My name so name's Dennis hold Dennis James Holden.","start":62.67,"end":70.635,"sentiment":"neutral","sentiment_score":0.004366250786309441},{"text":"Birthday is thirtieth of the third sixty eight.","start":71.575005,"end":75.275,"sentiment":"neutral","sentiment_score":0.033336630556732416},{"text":"And address, whichever one I gave you last time, I don't know.","start":76.135,"end":83.115005,"sentiment":"neutral","sentiment_score":0.03215865863239742}],"sentiment":"neutral","sentiment_score":0.020023062420023052,"num_words":32,"start":58.75,"end":83.115005},{"sentences":[{"text":"You 66 Wallace Street, Coolamon.","start":83.55,"end":91.57,"sentiment":"neutral","sentiment_score":0.04665125422179699},{"text":"Yes.","start":95.87,"end":96.37,"sentiment":"neutral","sentiment_score":0.21258968114852905},{"text":"Yes.","start":97.55,"end":98.05,"sentiment":"neutral","sentiment_score":0.18557648360729215},{"text":"Definitely.","start":107.655,"end":108.155,"sentiment":"neutral","sentiment_score":0.07641109824180603},{"text":"Alright.","start":110.455,"end":110.695,"sentiment":"neutral","sentiment_score":0.0293758362531662}],"sentiment":"neutral","sentiment_score":0.0819121522621976,"num_words":9,"start":83.55,"end":110.695},{"sentences":[{"text":"No.","start":110.695,"end":111.015,"sentiment":"neutral","sentiment_score":-0.02404659613966942},{"text":"Look.","start":111.015,"end":111.515,"sentiment":"neutral","sentiment_score":-0.01705789566040039},{"text":"Yeah.","start":113.82,"end":114.06,"sentiment":"neutral","sentiment_score":0.013184458017349243},{"text":"Yeah.","start":114.06,"end":114.3,"sentiment":"neutral","sentiment_score":0.018537448719143867},{"text":"Yeah.","start":114.3,"end":114.8,"sentiment":"neutral","sentiment_score":0.01835363730788231}],"sentiment":"neutral","sentiment_score":0.0017942104488611222,"num_words":5,"start":110.695,"end":114.8},{"sentences":[{"text":"Yeah.","start":116.14,"end":116.64,"sentiment":"neutral","sentiment_score":0.01109209470450878},{"text":"If I'm likely to forget it sort of thing.","start":116.86,"end":120.54,"sentiment":"neutral","sentiment_score":-0.052435012741221323},{"text":"Yes.","start":120.54,"end":121.04,"sentiment":"neutral","sentiment_score":0.05153791606426239},{"text":"Yeah.","start":146.34,"end":146.66,"sentiment":"neutral","sentiment_score":-0.02273750863969326},{"text":"Yeah.","start":146.66,"end":146.98,"sentiment":"neutral","sentiment_score":0.013119593262672424}],"sentiment":"neutral","sentiment_score":-0.03222330917532627,"num_words":13,"start":116.14,"end":146.98},{"sentences":[{"text":"Yeah.","start":146.98,"end":147.48,"sentiment":"neutral","sentiment_score":0.04014670103788376},{"text":"Oh, look.","start":153.86,"end":154.42,"sentiment":"neutral","sentiment_score":0.07734579220414162},{"text":"Yeah.","start":154.42,"end":154.81999,"sentiment":"neutral","sentiment_score":0.013922949321568012},{"text":"I I I I understand.","start":154.81999,"end":157.485,"sentiment":"neutral","sentiment_score":-0.016568446531891823},{"text":"I just go, yeah.","start":157.625,"end":159.145,"sentiment":"neutral","sentiment_score":-0.051095995120704174}],"sentiment":"neutral","sentiment_score":-0.00603576756727237,"num_words":13,"start":146.98,"end":159.145},{"sentences":[{"text":"Yeah.","start":159.145,"end":159.465,"sentiment":"neutral","sentiment_score":-0.07689038664102554},{"text":"Crazy is this.","start":159.465,"end":160.425,"sentiment":"neutral","sentiment_score":-0.18328783412774405},{"text":"You rang me.","start":160.425,"end":161.645,"sentiment":"neutral","sentiment_score":-0.19849728047847748},{"text":"You get nothing.","start":161.705,"end":162.445,"sentiment":"neutral","sentiment_score":-0.19727850953737894},{"text":"Yeah.","start":163.705,"end":164.205,"sentiment":"neutral","sentiment_score":-0.08543431758880615}],"sentiment":"neutral","sentiment_score":-0.17268323424187573,"num_words":11,"start":159.145,"end":164.205},{"sentences":[{"text":"Yeah.","start":175.78,"end":176.28,"sentiment":"neutral","sentiment_score":-0.021112171933054924},{"text":"999.","start":176.34,"end":177.3,"sentiment":"neutral","sentiment_score":-0.01764359138906002},{"text":"Correct.","start":177.3,"end":177.8,"sentiment":"neutral","sentiment_score":-0.012363776564598083},{"text":"And it's a it's a hell of a lot easier than that third party stuff that, you know, like a lot of businesses now.","start":179.78,"end":191.875,"sentiment":"neutral","sentiment_score":-0.025085871030266087},{"text":"You've, you know, you you sign in, you put your password in, you get into it, and then they've gotta send you a code, and then they yeah.","start":191.875,"end":202.72,"sentiment":"neutral","sentiment_score":-0.004566963362906661}],"sentiment":"neutral","sentiment_score":-0.014201007614081556,"num_words":55,"start":175.78,"end":202.72},{"sentences":[{"text":"Yeah.","start":202.72,"end":203.22,"sentiment":"neutral","sentiment_score":-0.01890624314546585},{"text":"Yeah.","start":203.84,"end":203.92,"sentiment":"neutral","sentiment_score":-0.02968543954193592},{"text":"Yeah.","start":203.92,"end":204.0,"sentiment":"neutral","sentiment_score":-0.07198023796081543},{"text":"Now that drives me up a bloody wall, to be honest.","start":204.0,"end":207.62,"sentiment":"negative","sentiment_score":-0.39299247888001526},{"text":"Yep.","start":224.575,"end":225.075,"sentiment":"neutral","sentiment_score":0.1502620279788971}],"sentiment":"neutral","sentiment_score":-0.28621514402329923,"num_words":15,"start":202.72,"end":225.075},{"sentences":[{"text":"Well, look.","start":256.43,"end":258.05,"sentiment":"neutral","sentiment_score":-0.23406150192022324},{"text":"It's it's it's really hard for me at the moment.","start":260.03,"end":262.68997,"sentiment":"negative","sentiment_score":-0.6927898526191711},{"text":"Don't know what to be honest, about twenty minutes ago, I got an email from my doctor saying they've got correspondence from the surgeons and all all the big ones.","start":262.90997,"end":285.5,"sentiment":"negative","sentiment_score":-0.3519926245013873},{"text":"And they've been trying to get in touch with me.","start":288.28,"end":290.78,"sentiment":"neutral","sentiment_score":-0.22520679086446763},{"text":"Well, news to me.","start":292.36,"end":293.9,"sentiment":"neutral","sentiment_score":-0.03979058098047972}],"sentiment":"negative","sentiment_score":-0.3636969731721495,"num_words":56,"start":256.43,"end":293.9},{"sentences":[{"text":"So I really I really, you know, look, I haven't a text message or 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I think I can probably stretch things out for about three or four years.","start":386.995,"end":394.675,"sentiment":"neutral","sentiment_score":-0.20490215757959768},{"text":"You know?","start":394.675,"end":395.235,"sentiment":"neutral","sentiment_score":-0.028885766863822937}],"sentiment":"neutral","sentiment_score":-0.22024541643137732,"num_words":48,"start":362.585,"end":395.235},{"sentences":[{"text":"Like, less responsibility, you know, like, not managing, less stress, less everything.","start":395.235,"end":404.98,"sentiment":"neutral","sentiment_score":-0.05485083038608233},{"text":"So I'm I'm sort of looking at trying to, you know I know, make my make my work life a little bit easier and longer.","start":405.04,"end":420.925,"sentiment":"neutral","sentiment_score":0.048833083212375644},{"text":"Obviously, lot less money, but if I'm, you know, you know, going to work and coming home and less stress and and living a, you know, a a friendly sort of lifestyle, serving me friends, you know, doing me doing me fishing and whatever down there.","start":427.4,"end":453.125,"sentiment":"neutral","sentiment_score":0.31762672661115293},{"text":"I think that's and I'm close I'm close to Brisbane, so I can get to I can get to my family down in Wagga or my family up in Townsville quickly.","start":453.125,"end":469.225,"sentiment":"neutral","sentiment_score":0.22662723977719584},{"text":"So yeah.","start":472.405,"end":473.625,"sentiment":"neutral","sentiment_score":0.15837892144918442}],"sentiment":"neutral","sentiment_score":0.19410042082569723,"num_words":116,"start":395.235,"end":473.625},{"sentences":[{"text":"Look.","start":473.685,"end":474.005,"sentiment":"neutral","sentiment_score":0.16953538358211517},{"text":"I'm I'm I had the interview.","start":474.005,"end":476.08502,"sentiment":"neutral","sentiment_score":0.1949770376086235},{"text":"I think all went 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sorry.","start":1057.8351,"end":1061.135,"sentiment":"neutral","sentiment_score":-0.00730183906853199}],"sentiment":"neutral","sentiment_score":0.024854019563645125,"num_words":20,"start":1038.12,"end":1061.135},{"sentences":[{"text":"Five to seven as opposed to seven to nine and have, you know, the the the the the the those parameters again, are still predictions.","start":1061.275,"end":1078.315,"sentiment":"neutral","sentiment_score":-0.043462055176496504},{"text":"There there's no reason why that that five to seven can't be five to eight or five to nine.","start":1082.0549,"end":1094.5,"sentiment":"neutral","sentiment_score":-0.07944139642150778},{"text":"You know?","start":1095.3601,"end":1095.8401,"sentiment":"neutral","sentiment_score":0.010668609291315079},{"text":"Like, the that's that's the market.","start":1095.8401,"end":1099.4601,"sentiment":"neutral","sentiment_score":0.044601562122503914},{"text":"But I think you know, and I and I've said to you before, like, I I'm very 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come out okay at the end.","start":1369.995,"end":1379.48,"sentiment":"neutral","sentiment_score":0.122171634187301}],"sentiment":"neutral","sentiment_score":-0.21170235293198236,"num_words":79,"start":1336.585,"end":1379.48},{"sentences":[{"text":"Or or that's my my gut feeling, Dana, or I suppose.","start":1379.5399,"end":1385.0,"sentiment":"neutral","sentiment_score":0.06622997552833775},{"text":"You know, look, I I don't I don't wanna lose anything, but I also understand that it could happen.","start":1387.94,"end":1399.2949,"sentiment":"neutral","sentiment_score":-0.1522976040448013},{"text":"Yes.","start":1545.39,"end":1545.89,"sentiment":"neutral","sentiment_score":0.055032238364219666},{"text":"It does.","start":1631.04,"end":1631.86,"sentiment":"neutral","sentiment_score":0.2736688554286957},{"text":"A 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is.","start":1638.48,"end":1656.0,"sentiment":"neutral","sentiment_score":-0.2521500268152782}],"sentiment":"neutral","sentiment_score":-0.22997770830988884,"num_words":32,"start":1633.2,"end":1656.0},{"sentences":[{"text":"That's well, I'll tell you straight out.","start":1659.04,"end":1663.3,"sentiment":"neutral","sentiment_score":-0.15143589781863348},{"text":"Scares the guts out of me when they start sending me emails to say, hey.","start":1663.52,"end":1669.78,"sentiment":"negative","sentiment_score":-0.49545496702194214},{"text":"Like, get to the doctor, worries me a little bit.","start":1670.16,"end":1676.615,"sentiment":"neutral","sentiment_score":-0.32117403000593187},{"text":"But on the on the other side of it, you know, like, if I am where I am in twelve months, two years time, I and I I'll tell you now, Donna, I can't see it.","start":1676.835,"end":1697.82,"sentiment":"neutral","sentiment_score":-0.09976187886463271},{"text":"You know, like, I I I nearly walked out yesterday.","start":1698.825,"end":1701.885,"sentiment":"neutral","sentiment_score":-0.15320026725530625}],"sentiment":"neutral","sentiment_score":-0.21573136412562469,"num_words":78,"start":1659.04,"end":1701.885},{"sentences":[{"text":"I can't I'm I'm look.","start":1705.705,"end":1708.0449,"sentiment":"neutral","sentiment_score":-0.2657550394535065},{"text":"I'm too old and everything to be treated like shit.","start":1709.705,"end":1713.47,"sentiment":"negative","sentiment_score":-0.5395437836647033},{"text":"So you wanna treat me like shit, I'm I'm I'm out the door.","start":1714.01,"end":1718.83,"sentiment":"neutral","sentiment_score":-0.2943378285719798},{"text":"But I need to work, and now I you know, I can buy me lip and all the rest of it.","start":1723.53,"end":1733.435,"sentiment":"neutral","sentiment_score":0.012730675439039866},{"text":"If I can get this if, you know, this particular job down at the Bundaberg Council, I think that's going to if I if I'm lucky, that will extend my working career for from one year one, two years to probably three, four.","start":1735.895,"end":1764.0751,"sentiment":"neutral","sentiment_score":0.1055915949129781}],"sentiment":"neutral","sentiment_score":-0.0624219786942653,"num_words":92,"start":1705.705,"end":1764.0751},{"sentences":[{"text":"Who knows?","start":1765.0951,"end":1765.8351,"sentiment":"neutral","sentiment_score":0.06500150077044964},{"text":"If I'm enjoying it, I'd stay there.","start":1767.255,"end":1769.755,"sentiment":"neutral","sentiment_score":0.32512591406702995},{"text":"You know?","start":1769.895,"end":1770.535,"sentiment":"neutral","sentiment_score":0.00893066730350256},{"text":"Like, it's I'm I'm sort of looking at where I am now and where I can be.","start":1770.535,"end":1779.49,"sentiment":"neutral","sentiment_score":0.09068077397258843},{"text":"Less money in that job, But if I can stay there longer, it works out to be more money.","start":1782.35,"end":1788.495,"sentiment":"neutral","sentiment_score":0.040481434056633396}],"sentiment":"neutral","sentiment_score":0.100733322111216,"num_words":47,"start":1765.0951,"end":1788.495},{"sentences":[{"text":"You know?","start":1788.7949,"end":1789.275,"sentiment":"neutral","sentiment_score":0.008114031050354242},{"text":"Like, if you know what I mean.","start":1789.275,"end":1791.5349,"sentiment":"neutral","sentiment_score":0.00927256393645491},{"text":"So, yeah, I I'm I'm I'm I think and especially not without just looking at when I might retire.","start":1797.0349,"end":1814.935,"sentiment":"neutral","sentiment_score":0.104967676299183},{"text":"Looking at the situation that excuse me.","start":1820.915,"end":1824.33,"sentiment":"neutral","sentiment_score":-0.040280211716890335},{"text":"The situation now with what's happening around the world, there's so much it it is volatile.","start":1824.57,"end":1834.83,"sentiment":"neutral","sentiment_score":-0.08774531364906579}],"sentiment":"neutral","sentiment_score":0.007639908998766366,"num_words":51,"start":1788.7949,"end":1834.83},{"sentences":[{"text":"It is going up and down like a yo yo.","start":1835.13,"end":1838.0299,"sentiment":"neutral","sentiment_score":-0.21391708999872208},{"text":"And I think right about now, from what I see, it's I I I would think that it's probably a a time to be more more risk adverse, more safe.","start":1839.315,"end":1857.49,"sentiment":"neutral","sentiment_score":-0.10258274525403976},{"text":"And in, you know, twelve months time, you know, someone bloody shoots Trump and everything settles down and whatever, we might change.","start":1860.19,"end":1873.195,"sentiment":"neutral","sentiment_score":-0.13114352761344475},{"text":"But right at the present moment, I think I'm I'm I'm more what's the word for it?","start":1873.975,"end":1886.99,"sentiment":"neutral","sentiment_score":-0.06524153470116503},{"text":"Like, a a a lower risk profile is probably the way to go, I think.","start":1887.13,"end":1898.845,"sentiment":"neutral","sentiment_score":-0.021297999719778696}],"sentiment":"neutral","sentiment_score":-0.10138709522149664,"num_words":94,"start":1835.13,"end":1898.845},{"sentences":[{"text":"Oh, no.","start":1948.7749,"end":1949.495,"sentiment":"neutral","sentiment_score":-0.16996340453624725},{"text":"Look.","start":1949.495,"end":1949.815,"sentiment":"neutral","sentiment_score":-0.05279035121202469},{"text":"Yeah.","start":1949.815,"end":1950.315,"sentiment":"neutral","sentiment_score":0.010256189852952955},{"text":"Dana, look.","start":1950.375,"end":1951.095,"sentiment":"neutral","sentiment_score":0.03130153939127922},{"text":"I I that's how I 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with that.","start":2171.4,"end":2172.375,"sentiment":"positive","sentiment_score":0.5931530594825745},{"text":"That's fine.","start":2196.49,"end":2197.05,"sentiment":"neutral","sentiment_score":0.06004576198756695},{"text":"But if I stay as I am, 140.","start":2197.05,"end":2201.425,"sentiment":"neutral","sentiment_score":0.013648971915245056},{"text":"Yep.","start":2211.6,"end":2212.1,"sentiment":"neutral","sentiment_score":0.02388547919690609},{"text":"Yep.","start":2218.4326,"end":2218.9326,"sentiment":"neutral","sentiment_score":0.13244813680648804}],"sentiment":"neutral","sentiment_score":0.14433840624988079,"num_words":15,"start":2171.4,"end":2218.9326},{"sentences":[{"text":"Look.","start":2228.1448,"end":2228.6448,"sentiment":"neutral","sentiment_score":0.027951199561357495},{"text":"It's a bit of oh, well, I've just booked another cruise, and I've just bought another bloody 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about 50 $5.55 in one account.","start":2336.67,"end":2345.1448,"sentiment":"neutral","sentiment_score":0.013728963510532464},{"text":"$809, so that's nearly 56.","start":2346.4849,"end":2350.9048,"sentiment":"neutral","sentiment_score":0.018925581872463227},{"text":"$2 sitting in the a and zed.","start":2351.64,"end":2353.9,"sentiment":"neutral","sentiment_score":0.0010494525943483626}],"sentiment":"neutral","sentiment_score":-0.019818029109094488,"num_words":76,"start":2285.835,"end":2353.9},{"sentences":[{"text":"So I'm probably looking at about 57, $58.","start":2354.76,"end":2359.26,"sentiment":"neutral","sentiment_score":0.007364084245637059},{"text":"I've I've actually yeah.","start":2377.93,"end":2379.79,"sentiment":"neutral","sentiment_score":-0.015845492016524076},{"text":"Just with the the volatility of the market, I've sort of left it leave left it alone a little bit because I, again, I I didn't wanna lose money sort of thing.","start":2379.85,"end":2394.555,"sentiment":"neutral","sentiment_score":-0.050918966822791845},{"text":"You know?","start":2394.695,"end":2395.355,"sentiment":"neutral","sentiment_score":0.005589920561760664},{"text":"That's phone.","start":2411.1199,"end":2412.02,"sentiment":"neutral","sentiment_score":0.09606718644499779}],"sentiment":"neutral","sentiment_score":-0.02980337538368379,"num_words":48,"start":2354.76,"end":2412.02},{"sentences":[{"text":"I'd I'd say around about the same.","start":2434.16,"end":2436.58,"sentiment":"neutral","sentiment_score":-0.017471998131700923},{"text":"It hasn't look.","start":2436.8,"end":2438.74,"sentiment":"neutral","sentiment_score":-0.034708999718228974},{"text":"I I think this year, it's done 2,000 kilometers, maybe.","start":2439.92,"end":2447.715,"sentiment":"neutral","sentiment_score":0.03346527088433504},{"text":"That's that's it.","start":2450.975,"end":2452.2551,"sentiment":"neutral","sentiment_score":0.07571999977032344},{"text":"Like, it's it's it's brand new.","start":2452.2551,"end":2454.8152,"sentiment":"neutral","sentiment_score":0.05211855595310529}],"sentiment":"neutral","sentiment_score":0.022348036475736518,"num_words":29,"start":2434.16,"end":2454.8152},{"sentences":[{"text":"It doesn't go anywhere.","start":2454.8152,"end":2456.095,"sentiment":"neutral","sentiment_score":-0.03665472753345966},{"text":"I've got a I've got a work car.","start":2456.095,"end":2458.2751,"sentiment":"neutral","sentiment_score":0.005984870949760079},{"text":"So, you know, work cars have cheaper fuel.","start":2458.495,"end":2462.4302,"sentiment":"neutral","sentiment_score":0.004220807459205389},{"text":"So I I use 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them.","start":2532.385,"end":2533.765,"sentiment":"neutral","sentiment_score":0.03618920501321554},{"text":"Yeah.","start":2534.305,"end":2534.805,"sentiment":"neutral","sentiment_score":0.02669944241642952}],"sentiment":"neutral","sentiment_score":0.08548758595305331,"num_words":51,"start":2495.6099,"end":2534.805},{"sentences":[{"text":"If that'd be that'd be a fair yeah.","start":2535.105,"end":2541.58,"sentiment":"neutral","sentiment_score":0.029011351754888892},{"text":"Look.","start":2541.58,"end":2541.9001,"sentiment":"neutral","sentiment_score":-0.02905354276299477},{"text":"I wouldn't sell it for anything less.","start":2541.9001,"end":2544.32,"sentiment":"neutral","sentiment_score":-0.173462552683694},{"text":"Look.","start":2582.9402,"end":2583.285,"sentiment":"neutral","sentiment_score":0.14392413198947906},{"text":"Ideally, I'd love to be able to buy it when I 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okay.","start":2686.16,"end":2692.085,"sentiment":"neutral","sentiment_score":0.13256439752876759},{"text":"Yep.","start":2733.9849,"end":2734.305,"sentiment":"neutral","sentiment_score":0.06918752193450928},{"text":"Yep.","start":2734.305,"end":2734.65,"sentiment":"neutral","sentiment_score":0.06203562766313553}],"sentiment":"neutral","sentiment_score":0.0840105602145195,"num_words":25,"start":2676.4048,"end":2734.65},{"sentences":[{"text":"Yep.","start":2744.01,"end":2744.51,"sentiment":"neutral","sentiment_score":0.11453955620527267},{"text":"Yeah.","start":2776.51,"end":2776.8298,"sentiment":"neutral","sentiment_score":0.03928392753005028},{"text":"Yeah.","start":2776.8298,"end":2777.3098,"sentiment":"neutral","sentiment_score":0.03826310485601425},{"text":"Yep.","start":2777.3098,"end":2777.655,"sentiment":"neutral","sentiment_score":0.0366855189204216},{"text":"Yeah.","start":2778.615,"end":2778.855,"sentiment":"neutral","sentiment_score":0.034664228558540344}],"sentiment":"neutral","sentiment_score":0.05268726721405983,"num_words":5,"start":2744.01,"end":2778.855},{"sentences":[{"text":"No.","start":2778.855,"end":2779.095,"sentiment":"neutral","sentiment_score":-0.0138448653742671},{"text":"Look.","start":2779.095,"end":2779.495,"sentiment":"neutral","sentiment_score":-0.014099116437137129},{"text":"I and, like, there's there's and there's so many variables, Dana, in that too.","start":2779.495,"end":2787.675,"sentiment":"neutral","sentiment_score":-0.0033730139756309135},{"text":"You know?","start":2787.895,"end":2788.475,"sentiment":"neutral","sentiment_score":0.0007643154822289944},{"text":"So all we can do is look at it now and and, you know, what what happens tomorrow is well, who knows?","start":2789.575,"end":2806.655,"sentiment":"neutral","sentiment_score":0.03674550595777956}],"sentiment":"neutral","sentiment_score":0.018369089614134283,"num_words":40,"start":2778.855,"end":2806.655},{"sentences":[{"text":"Yep.","start":2807.355,"end":2807.855,"sentiment":"neutral","sentiment_score":0.03762791305780411},{"text":"Yeah.","start":2823.47,"end":2823.87,"sentiment":"neutral","sentiment_score":0.05710049718618393},{"text":"Yep.","start":2823.87,"end":2824.19,"sentiment":"neutral","sentiment_score":0.061057813465595245},{"text":"Yep.","start":2824.19,"end":2824.69,"sentiment":"neutral","sentiment_score":0.0665607824921608},{"text":"Nine.","start":2824.91,"end":2825.41,"sentiment":"neutral","sentiment_score":0.12135019898414612}],"sentiment":"neutral","sentiment_score":0.06873944103717804,"num_words":5,"start":2807.355,"end":2825.41},{"sentences":[{"text":"Fantastic.","start":2825.6301,"end":2826.1301,"sentiment":"positive","sentiment_score":0.4902362823486328},{"text":"Yeah.","start":2849.57,"end":2850.07,"sentiment":"neutral","sentiment_score":0.08886444568634033},{"text":"Yeah.","start":2883.39,"end":2883.7898,"sentiment":"neutral","sentiment_score":0.17478659749031067},{"text":"Yeah.","start":2883.7898,"end":2884.1099,"sentiment":"neutral","sentiment_score":0.2801428437232971},{"text":"It does.","start":2884.1099,"end":2884.7698,"sentiment":"positive","sentiment_score":0.34014418721199036}],"sentiment":"neutral","sentiment_score":0.28571975727876026,"num_words":6,"start":2825.6301,"end":2884.7698},{"sentences":[{"text":"Yep.","start":2922.0151,"end":2922.415,"sentiment":"neutral","sentiment_score":0.21042415499687195},{"text":"That's fine.","start":2922.415,"end":2923.3152,"sentiment":"positive","sentiment_score":0.36592841148376465},{"text":"No.","start":2937.15,"end":2937.65,"sentiment":"neutral","sentiment_score":-0.13863281905651093},{"text":"No.","start":2937.7898,"end":2938.27,"sentiment":"neutral","sentiment_score":-0.14992600679397583},{"text":"Everything's pretty clear, I think, Donna.","start":2938.27,"end":2941.73,"sentiment":"neutral","sentiment_score":-0.09488822085162003}],"sentiment":"neutral","sentiment_score":0.007672075182199478,"num_words":11,"start":2922.0151,"end":2941.73},{"sentences":[{"text":"But what I can tell you is, you know and we touched on this, I don't know, six months ago.","start":2942.27,"end":2957.675,"sentiment":"neutral","sentiment_score":-0.03155550733208656},{"text":"My will.","start":2957.735,"end":2958.635,"sentiment":"neutral","sentiment_score":-0.03413993492722511},{"text":"I currently I've I've got a new will that's that's done.","start":2962.16,"end":2969.54,"sentiment":"neutral","sentiment_score":-0.008502105420286005},{"text":"I'm getting I'm in the process right about now of getting a enduring pair of attorney and and a guardian something or rather or whatever bloody is, I don't know.","start":2971.68,"end":2993.92,"sentiment":"neutral","sentiment_score":-0.007365206070244312},{"text":"So within a give me a week or fortnight, I will have all three documents signed off by solicitors, whatever they gotta do.","start":2993.92,"end":3011.195,"sentiment":"neutral","sentiment_score":0.02117005905703358}],"sentiment":"neutral","sentiment_score":-0.006127418603661449,"num_words":86,"start":2942.27,"end":3011.195},{"sentences":[{"text":"And, yeah, then I'd well, if you can send me a text message or what email I've got to send them to, I will send them I'll send all of them through to you so that you've got a lot.","start":3012.215,"end":3035.925,"sentiment":"neutral","sentiment_score":0.16718127727508544},{"text":"So, yeah, if if something does happen to me, And I suppose I'll I'll just it's a little bit different.","start":3039.745,"end":3053.35,"sentiment":"neutral","sentiment_score":0.04391475940064993},{"text":"My pair of attorney and guardian and all that sort of stuff is my brother-in-law and my sister.","start":3055.01,"end":3067.0752,"sentiment":"neutral","sentiment_score":-0.004549830065419276},{"text":"So so long as I'm alive, they've got control.","start":3070.975,"end":3075.3152,"sentiment":"neutral","sentiment_score":0.1875052120950487},{"text":"If I'm dead, then it goes to my three children.","start":3078.26,"end":3083.88,"sentiment":"neutral","sentiment_score":-0.23747403770685196}],"sentiment":"neutral","sentiment_score":0.07006655535696689,"num_words":97,"start":3012.215,"end":3083.88},{"sentences":[{"text":"And my and my sister and brother-in-law have got nothing to do with it because I'm dead.","start":3086.82,"end":3093.815,"sentiment":"neutral","sentiment_score":-0.0831332719501327},{"text":"Is that Oh, I think it's three kids.","start":3094.515,"end":3109.74,"sentiment":"neutral","sentiment_score":-0.012281017261557281},{"text":"Alright.","start":3132.005,"end":3132.405,"sentiment":"neutral","sentiment_score":0.03735966235399246},{"text":"Yeah.","start":3132.405,"end":3132.7249,"sentiment":"neutral","sentiment_score":0.017435632646083832},{"text":"Yeah.","start":3132.7249,"end":3133.2249,"sentiment":"neutral","sentiment_score":0.000188363716006279}],"sentiment":"neutral","sentiment_score":-0.052018932233165414,"num_words":28,"start":3086.82,"end":3133.2249},{"sentences":[{"text":"Well, like, I've I've gotta be really careful, Dana, because my ex wife I I don't want my ex wife having any say over what my kids do.","start":3133.365,"end":3149.76,"sentiment":"neutral","sentiment_score":-0.27865088331912247},{"text":"So that's that's why I've done things a bit different, I suppose.","start":3149.9001,"end":3158.5151,"sentiment":"neutral","sentiment_score":-0.0922798231864969},{"text":"Exactly.","start":3172.8298,"end":3173.3298,"sentiment":"neutral","sentiment_score":0.06615688651800156},{"text":"Look, I yeah.","start":3173.63,"end":3174.91,"sentiment":"neutral","sentiment_score":-0.08942205396791299},{"text":"No.","start":3174.91,"end":3175.23,"sentiment":"neutral","sentiment_score":-0.24890553951263428}],"sentiment":"neutral","sentiment_score":-0.20801327613492807,"num_words":45,"start":3133.365,"end":3175.23},{"sentences":[{"text":"Look, I'm we're they're trying to be nasty.","start":3175.23,"end":3178.3699,"sentiment":"neutral","sentiment_score":-0.3010878823697567},{"text":"But if I if I was, you know, lucky for I was sick, like, super super sick, I don't I don't want my kids to have control of that because their mother could say, turn him off.","start":3178.75,"end":3200.03,"sentiment":"neutral","sentiment_score":-0.3079302306916263},{"text":"You know?","start":3200.03,"end":3200.51,"sentiment":"neutral","sentiment_score":-0.14102239906787872},{"text":"Bugger him.","start":3200.51,"end":3201.41,"sentiment":"neutral","sentiment_score":-0.2598535120487213},{"text":"You know?","start":3201.63,"end":3202.29,"sentiment":"neutral","sentiment_score":-0.1221749484539032}],"sentiment":"neutral","sentiment_score":-0.29114163360174966,"num_words":51,"start":3175.23,"end":3202.29},{"sentences":[{"text":"Do the right thing by him.","start":3202.99,"end":3204.27,"sentiment":"neutral","sentiment_score":-0.13687865808606148},{"text":"Turn him off.","start":3204.27,"end":3204.99,"sentiment":"neutral","sentiment_score":-0.153009295463562},{"text":"Turn him off.","start":3204.99,"end":3205.89,"sentiment":"neutral","sentiment_score":-0.15581809977690378},{"text":"Well, no.","start":3208.5251,"end":3210.0652,"sentiment":"neutral","sentiment_score":-0.32081203162670135},{"text":"No.","start":3210.5251,"end":3210.845,"sentiment":"negative","sentiment_score":-0.4746442139148712}],"sentiment":"neutral","sentiment_score":-0.19093482742706935,"num_words":15,"start":3202.99,"end":3210.845},{"sentences":[{"text":"I I don't want that.","start":3210.845,"end":3213.105,"sentiment":"negative","sentiment_score":-0.46485120952129366},{"text":"And even even to the point of if I die and they get it all, you know, I haven't got that much money.","start":3214.125,"end":3225.34,"sentiment":"neutral","sentiment_score":-0.08133338505159253},{"text":"But, you know, if she comes to him and says, well, you've just got a heap of money, you know, what Can you give me some?","start":3225.34,"end":3234.5051,"sentiment":"neutral","sentiment_score":-0.020339719234750822},{"text":"I no.","start":3234.8052,"end":3236.345,"sentiment":"neutral","sentiment_score":-0.11030803807079792},{"text":"You talk enough as it is, you bitch.","start":3237.2852,"end":3239.625,"sentiment":"neutral","sentiment_score":-0.2832610607147217}],"sentiment":"neutral","sentiment_score":-0.1126634557149373,"num_words":64,"start":3210.845,"end":3239.625},{"sentences":[{"text":"Oh, sorry.","start":3239.685,"end":3240.5051,"sentiment":"neutral","sentiment_score":-0.11603698134422302},{"text":"Sorry.","start":3241.925,"end":3242.425,"sentiment":"neutral","sentiment_score":-0.1385929137468338},{"text":"I shouldn't have said that.","start":3242.485,"end":3243.685,"sentiment":"neutral","sentiment_score":-0.13088788092136383},{"text":"But but that but that but that's what I think, you know, like So it's it's just hard.","start":3243.685,"end":3256.59,"sentiment":"neutral","sentiment_score":-0.1332446112193995},{"text":"I know.","start":3257.05,"end":3257.53,"sentiment":"neutral","sentiment_score":-0.23058589547872543}],"sentiment":"neutral","sentiment_score":-0.1387386097838836,"num_words":28,"start":3239.685,"end":3257.53},{"sentences":[{"text":"I know.","start":3257.53,"end":3258.09,"sentiment":"neutral","sentiment_score":-0.15406494587659836},{"text":"I know.","start":3258.09,"end":3258.84,"sentiment":"neutral","sentiment_score":-0.06501415371894836},{"text":"Well, no.","start":3341.85,"end":3343.61,"sentiment":"neutral","sentiment_score":0.14652863796800375},{"text":"Honestly, Donna, you know, I was talking to you, oh god, I don't know, three months ago.","start":3343.61,"end":3351.9949,"sentiment":"neutral","sentiment_score":-0.019816906287280077},{"text":"Three, four months, five months.","start":3352.295,"end":3354.7148,"sentiment":"neutral","sentiment_score":-0.011216715723276139}],"sentiment":"neutral","sentiment_score":-0.019216853884115283,"num_words":28,"start":3257.53,"end":3354.7148},{"sentences":[{"text":"And you you actually mentioned, you know, could you send us or I don't know how it come up.","start":3355.7349,"end":3364.51,"sentiment":"neutral","sentiment_score":-0.015286720259801337},{"text":"But could I send you a copy of my will?","start":3364.73,"end":3368.03,"sentiment":"neutral","sentiment_score":-0.006861025653779507},{"text":"And I looked at it, and I started to look into it.","start":3370.49,"end":3373.21,"sentiment":"neutral","sentiment_score":-0.01504697852457563},{"text":"Not went hang on a minute.","start":3373.21,"end":3375.575,"sentiment":"neutral","sentiment_score":-0.07010997086763382},{"text":"That's like, it's still got my ex wife's name in it.","start":3375.575,"end":3380.4749,"sentiment":"neutral","sentiment_score":-0.07991287247701125}],"sentiment":"neutral","sentiment_score":-0.03171246734865267,"num_words":58,"start":3355.7349,"end":3380.4749},{"sentences":[{"text":"And I I I I got in touch with the solicitor from down home, down in New South.","start":3381.335,"end":3390.68,"sentiment":"neutral","sentiment_score":0.013798225981493792},{"text":"And I spoke to her and she said, well, look, technically, my ex wife's got no claim to anything.","start":3391.3801,"end":3401.8801,"sentiment":"neutral","sentiment_score":-0.018643365241587162},{"text":"She said, technically.","start":3402.145,"end":3403.925,"sentiment":"neutral","sentiment_score":-0.018574613456924755},{"text":"But she said because her name is on that will, it it actually you know, she said, well, it's gonna create.","start":3405.2651,"end":3414.8052,"sentiment":"neutral","sentiment_score":-0.052173347966302006},{"text":"If she wanted to, it could create a hole and all that.","start":3415.8599,"end":3422.52,"sentiment":"neutral","sentiment_score":-0.17572983726859093}],"sentiment":"neutral","sentiment_score":-0.04610928858643117,"num_words":73,"start":3381.335,"end":3422.52},{"sentences":[{"text":"Yeah.","start":3422.98,"end":3423.38,"sentiment":"neutral","sentiment_score":-0.09102384746074677},{"text":"No.","start":3423.38,"end":3423.6199,"sentiment":"neutral","sentiment_score":-0.25311610102653503},{"text":"I agree with that.","start":3423.6199,"end":3424.8398,"sentiment":"neutral","sentiment_score":-0.26388704404234886},{"text":"No.","start":3424.98,"end":3425.2998,"sentiment":"negative","sentiment_score":-0.416973352432251},{"text":"We need to get rid of it.","start":3425.2998,"end":3426.92,"sentiment":"negative","sentiment_score":-0.44853674513953073}],"sentiment":"negative","sentiment_score":-0.35402990664754597,"num_words":14,"start":3422.98,"end":3426.92},{"sentences":[{"text":"I'll I'll I'll I'll get the whole lot.","start":3431.575,"end":3435.575,"sentiment":"neutral","sentiment_score":-0.054483404383063316},{"text":"You know?","start":3435.575,"end":3436.055,"sentiment":"neutral","sentiment_score":-0.013273224234580994},{"text":"Look, I'll I'll get pair of attorney.","start":3436.055,"end":3438.455,"sentiment":"neutral","sentiment_score":-0.02270757593214512},{"text":"I'll get new will and the whole shooting match.","start":3438.455,"end":3441.3,"sentiment":"neutral","sentiment_score":-0.020879709006597597},{"text":"And so it's it's quite simply because you mentioned that so I'm I'm doing it, and I'm getting it done so that everyone knows exactly what's gonna happen.","start":3442.6602,"end":3464.105,"sentiment":"neutral","sentiment_score":-0.003371972291331206}],"sentiment":"neutral","sentiment_score":-0.016735172597691417,"num_words":54,"start":3431.575,"end":3464.105},{"sentences":[{"text":"You know?","start":3467.51,"end":3467.99,"sentiment":"neutral","sentiment_score":-0.024012907408177853},{"text":"Like oh, yeah.","start":3467.99,"end":3469.13,"sentiment":"neutral","sentiment_score":-0.059706706553697586},{"text":"You know, I've had bad health in the past as you know.","start":3471.5898,"end":3476.73,"sentiment":"neutral","sentiment_score":-0.184395053734382},{"text":"You know?","start":3478.79,"end":3479.43,"sentiment":"neutral","sentiment_score":-0.07999348640441895},{"text":"Like, shit can happen through me at any any job.","start":3479.43,"end":3485.325,"sentiment":"neutral","sentiment_score":-0.1969730257987976}],"sentiment":"neutral","sentiment_score":-0.1575725451754085,"num_words":29,"start":3467.51,"end":3485.325},{"sentences":[{"text":"You know?","start":3485.325,"end":3485.9849,"sentiment":"neutral","sentiment_score":-0.0502237044274807},{"text":"Like, lucky lucky me.","start":3486.205,"end":3488.625,"sentiment":"neutral","sentiment_score":-0.016994964331388474},{"text":"But I've got to have things in order.","start":3488.765,"end":3495.1802,"sentiment":"neutral","sentiment_score":-0.0012121070176362991},{"text":"And yeah.","start":3495.48,"end":3496.84,"sentiment":"neutral","sentiment_score":0.02186509408056736},{"text":"Yeah.","start":3496.84,"end":3497.24,"sentiment":"neutral","sentiment_score":0.016267595812678337}],"sentiment":"neutral","sentiment_score":-0.006948608138105448,"num_words":17,"start":3485.325,"end":3497.24},{"sentences":[{"text":"No.","start":3497.24,"end":3497.74,"sentiment":"neutral","sentiment_score":-0.06109064817428589},{"text":"And that's what I've done is try to get things in order.","start":3498.4402,"end":3502.54,"sentiment":"neutral","sentiment_score":-0.04613793237755696},{"text":"Yeah.","start":3506.615,"end":3507.115,"sentiment":"neutral","sentiment_score":0.052574895322322845},{"text":"That's sort of it.","start":3508.055,"end":3509.915,"sentiment":"neutral","sentiment_score":0.0781888272613287},{"text":"Well, look, the the biggest thing is, well, you'd know who the solicitor is.","start":3545.115,"end":3553.27,"sentiment":"neutral","sentiment_score":0.009209149251026767}],"sentiment":"neutral","sentiment_score":-0.0037652357132174075,"num_words":32,"start":3497.24,"end":3553.27},{"sentences":[{"text":"You know?","start":3555.81,"end":3556.3901,"sentiment":"neutral","sentiment_score":-0.013336042873561382},{"text":"And then, you know, I don't know.","start":3560.29,"end":3565.2048,"sentiment":"neutral","sentiment_score":-0.020835788920521736},{"text":"Well, I've got no idea how you know, do you get notified that I'm bloody dead or whatever?","start":3565.2048,"end":3574.4248,"sentiment":"neutral","sentiment_score":-0.09035857787562741},{"text":"How how does that work?","start":3574.4849,"end":3575.865,"sentiment":"neutral","sentiment_score":-0.048080874979496},{"text":"Yep.","start":3595.795,"end":3596.295,"sentiment":"neutral","sentiment_score":0.12599842250347135}],"sentiment":"neutral","sentiment_score":-0.05798130188927506,"num_words":33,"start":3555.81,"end":3596.295},{"sentences":[{"text":"Yeah.","start":3620.6501,"end":3621.05,"sentiment":"neutral","sentiment_score":0.10202410072088242},{"text":"Okay.","start":3621.05,"end":3621.55,"sentiment":"neutral","sentiment_score":0.107976034283638},{"text":"So yeah.","start":3623.225,"end":3624.0251,"sentiment":"neutral","sentiment_score":0.14707878977060318},{"text":"Yeah.","start":3624.0251,"end":3624.5251,"sentiment":"neutral","sentiment_score":0.22062253952026367},{"text":"It's it's it's about letting the kids know as well who you are and where where to contact you.","start":3624.585,"end":3632.925,"sentiment":"neutral","sentiment_score":0.23507713604914515}],"sentiment":"neutral","sentiment_score":0.21630190995832285,"num_words":24,"start":3620.6501,"end":3632.925},{"sentences":[{"text":"It's the yeah.","start":3634.745,"end":3635.7852,"sentiment":"neutral","sentiment_score":0.0694527371476094},{"text":"Pretty Yeah.","start":3635.7852,"end":3644.24,"sentiment":"neutral","sentiment_score":0.07374458760023117},{"text":"Yeah.","start":3644.3,"end":3644.62,"sentiment":"neutral","sentiment_score":0.001518789678812027},{"text":"No.","start":3644.62,"end":3644.94,"sentiment":"neutral","sentiment_score":-0.16636422276496887},{"text":"I got that.","start":3644.94,"end":3646.32,"sentiment":"neutral","sentiment_score":-0.19413829346497855}],"sentiment":"neutral","sentiment_score":-0.03914129268378019,"num_words":10,"start":3634.745,"end":3646.32},{"sentences":[{"text":"Yeah.","start":3648.3,"end":3648.8,"sentiment":"neutral","sentiment_score":-0.2620457112789154},{"text":"It's I mean, anyway, horrible thought.","start":3650.105,"end":3657.005,"sentiment":"negative","sentiment_score":-0.48190848529338837},{"text":"Yeah.","start":3662.5298,"end":3662.77,"sentiment":"neutral","sentiment_score":0.10328441858291626},{"text":"That's alright for you.","start":3662.77,"end":3663.89,"sentiment":"neutral","sentiment_score":0.2583601474761963},{"text":"You're earning about 30.","start":3663.89,"end":3665.5898,"sentiment":"neutral","sentiment_score":0.13855914736632258}],"sentiment":"neutral","sentiment_score":-0.09140843906789087,"num_words":16,"start":3648.3,"end":3665.5898},{"sentences":[{"text":"You know, in a lot of 41?","start":3667.17,"end":3673.01,"sentiment":"neutral","sentiment_score":0.043670017538326125},{"text":"No.","start":3673.01,"end":3673.41,"sentiment":"neutral","sentiment_score":-0.16930153965950012},{"text":"You poor thing.","start":3673.41,"end":3674.7898,"sentiment":"neutral","sentiment_score":-0.3303755869468053},{"text":"Oh, god.","start":3676.77,"end":3678.065,"sentiment":"neutral","sentiment_score":-0.04673409461975098},{"text":"That's that's nothing.","start":3680.2048,"end":3683.7449,"sentiment":"neutral","sentiment_score":-0.08784180879592896}],"sentiment":"neutral","sentiment_score":-0.07573323708493263,"num_words":16,"start":3667.17,"end":3683.7449},{"sentences":[{"text":"Sorry.","start":3690.125,"end":3690.625,"sentiment":"neutral","sentiment_score":-0.09856589138507844},{"text":"No.","start":3690.685,"end":3690.925,"sentiment":"neutral","sentiment_score":-0.10183371603488922},{"text":"I thought you were younger than that, but anyway.","start":3690.925,"end":3694.76,"sentiment":"neutral","sentiment_score":-0.08910328729285134},{"text":"Oh, god.","start":3710.4048,"end":3711.385,"sentiment":"neutral","sentiment_score":0.052758289501070976},{"text":"What a handful.","start":3713.6848,"end":3714.505,"sentiment":"neutral","sentiment_score":0.07609425236781438}],"sentiment":"neutral","sentiment_score":-0.04178311605937779,"num_words":16,"start":3690.125,"end":3714.505},{"sentences":[{"text":"Well, Dana, I've been speaking to you now for, I don't know how many years.","start":3773.85,"end":3780.27,"sentiment":"neutral","sentiment_score":0.009888096464176972},{"text":"I can remember when you were working under Chevy.","start":3782.01,"end":3786.51,"sentiment":"neutral","sentiment_score":0.0054430435929033495},{"text":"You know?","start":3786.9548,"end":3787.615,"sentiment":"neutral","sentiment_score":-0.00031882477924227715},{"text":"Like, I don't know what your position was then, but you'd ring me because Chevy was gonna ring me later.","start":3790.795,"end":3798.175,"sentiment":"neutral","sentiment_score":-0.030298363137990236},{"text":"You know?","start":3801.71,"end":3802.45,"sentiment":"neutral","sentiment_score":0.08844972401857376}],"sentiment":"neutral","sentiment_score":-0.004841596353799105,"num_words":48,"start":3773.85,"end":3802.45},{"sentences":[{"text":"And I'm still here, and it's because I trust you, and I trust Sevy.","start":3802.99,"end":3809.33,"sentiment":"positive","sentiment_score":0.4877526728170259},{"text":"You know?","start":3812.59,"end":3813.15,"sentiment":"neutral","sentiment_score":0.09994526556693016},{"text":"And if I'm gonna give somebody control of my money, it has to be someone that I trust.","start":3813.15,"end":3822.3152,"sentiment":"neutral","sentiment_score":0.007020843111806446},{"text":"So so that's that's it in a nutshell.","start":3824.2952,"end":3829.53,"sentiment":"neutral","sentiment_score":0.12051940429955721},{"text":"You know, you're you're the financial adviser.","start":3830.39,"end":3833.21,"sentiment":"neutral","sentiment_score":-0.03430776085172381}],"sentiment":"neutral","sentiment_score":0.16079191908202306,"num_words":49,"start":3802.99,"end":3833.21},{"sentences":[{"text":"You you you deal in this every day.","start":3833.3499,"end":3837.93,"sentiment":"neutral","sentiment_score":-0.12046209257096052},{"text":"I don't.","start":3837.99,"end":3838.65,"sentiment":"neutral","sentiment_score":-0.14555282145738602},{"text":"So I'd I'd take your advice.","start":3841.4949,"end":3849.9282,"sentiment":"neutral","sentiment_score":0.1351457554847002},{"text":"I know you will.","start":3851.015,"end":3852.075,"sentiment":"neutral","sentiment_score":0.2671327441930771},{"text":"That's why I trust you.","start":3852.855,"end":3854.395,"sentiment":"neutral","sentiment_score":0.3042547762393951}],"sentiment":"neutral","sentiment_score":0.08583508029580117,"num_words":25,"start":3833.3499,"end":3854.395},{"sentences":[{"text":"You're welcome.","start":3857.49,"end":3858.31,"sentiment":"positive","sentiment_score":0.4662512093782425},{"text":"It's the truth.","start":3858.77,"end":3860.3901,"sentiment":"positive","sentiment_score":0.5895594954490662},{"text":"And the the cruise I've booked is out of out of Brisbane.","start":3896.675,"end":3901.255,"sentiment":"neutral","sentiment_score":0.055209849340220295},{"text":"Fifteen fifteen days out around New Zealand and back.","start":3903.155,"end":3907.175,"sentiment":"neutral","sentiment_score":0.08793126460578707},{"text":"So, you know, who knows?","start":3908.355,"end":3911.2349,"sentiment":"neutral","sentiment_score":0.050136742740869523}],"sentiment":"neutral","sentiment_score":0.14212142555944382,"num_words":31,"start":3857.49,"end":3911.2349},{"sentences":[{"text":"I might call.","start":3911.2349,"end":3912.295,"sentiment":"neutral","sentiment_score":0.003669156072040399},{"text":"One night.","start":3913.38,"end":3913.8599,"sentiment":"neutral","sentiment_score":-0.0055174254812300205},{"text":"I've I've got a you're Gold Coast, aren't you?","start":3913.8599,"end":3917.7998,"sentiment":"neutral","sentiment_score":-0.000010396043459574381},{"text":"Yeah.","start":3921.14,"end":3921.6199,"sentiment":"neutral","sentiment_score":-0.0018969988450407984},{"text":"Yeah.","start":3921.6199,"end":3921.94,"sentiment":"neutral","sentiment_score":-0.0044225407764315605}],"sentiment":"neutral","sentiment_score":-0.0004025304224342108,"num_words":16,"start":3911.2349,"end":3921.94},{"sentences":[{"text":"Yeah.","start":3921.94,"end":3922.44,"sentiment":"neutral","sentiment_score":-0.010209216736257076},{"text":"And oh, god.","start":3923.54,"end":3925.14,"sentiment":"neutral","sentiment_score":-0.04364500008523464},{"text":"Once again, Bloody dogs everywhere here at the moment.","start":3925.14,"end":3930.5752,"sentiment":"neutral","sentiment_score":-0.08623033223880662},{"text":"Yeah.","start":3934.0752,"end":3934.5752,"sentiment":"neutral","sentiment_score":-0.03533715382218361},{"text":"I'm I'm yeah.","start":3934.875,"end":3936.7952,"sentiment":"neutral","sentiment_score":-0.05598541473348936}],"sentiment":"neutral","sentiment_score":-0.0659123885390513,"num_words":17,"start":3921.94,"end":3936.7952},{"sentences":[{"text":"I'm I'm if I get to Bundaberg and start work there, trust me, you'll sue me.","start":3936.7952,"end":3943.96,"sentiment":"neutral","sentiment_score":-0.09742215846199542},{"text":"I'll walk into the office one day.","start":3943.96,"end":3946.14,"sentiment":"neutral","sentiment_score":0.006643563642033509},{"text":"Fifteen this is the the big thing.","start":3964.645,"end":3968.505,"sentiment":"neutral","sentiment_score":0.056150439594473155},{"text":"I wanted to do a little little holiday next year, but no one no one would come with me.","start":3970.84,"end":3980.54,"sentiment":"neutral","sentiment_score":-0.021997973126800435},{"text":"So I ended up I ended up booking a a cruise, and it's on the February 15.","start":3981.48,"end":3991.315,"sentiment":"neutral","sentiment_score":0.04642824116436874}],"sentiment":"neutral","sentiment_score":-0.01133148336895939,"num_words":66,"start":3936.7952,"end":3991.315},{"sentences":[{"text":"So I've set it.","start":3994.8152,"end":3997.075,"sentiment":"neutral","sentiment_score":0.03179452009499073},{"text":"So I'm home on the March 1 or something.","start":3999.47,"end":4002.45,"sentiment":"neutral","sentiment_score":0.19868531823158264},{"text":"And I've I've told all my friends that wouldn't come that, yeah, fair enough.","start":4003.79,"end":4011.355,"sentiment":"neutral","sentiment_score":0.041880268337471147},{"text":"I can understand it.","start":4011.355,"end":4012.6348,"sentiment":"neutral","sentiment_score":0.053782117553055286},{"text":"But next year or not next year, the year after is compulsory.","start":4012.6348,"end":4019.855,"sentiment":"neutral","sentiment_score":-0.022425220037500065}],"sentiment":"neutral","sentiment_score":0.05692315188258193,"num_words":43,"start":3994.8152,"end":4019.855},{"sentences":[{"text":"And I agreed to it.","start":4020.795,"end":4022.575,"sentiment":"neutral","sentiment_score":0.030895259231328964},{"text":"Silly silly buggers.","start":4024.31,"end":4025.77,"sentiment":"neutral","sentiment_score":-0.17202124496301016},{"text":"And I'm I'm gonna do it actually leaves perfectly.","start":4029.51,"end":4037.405,"sentiment":"neutral","sentiment_score":0.24806562893920475},{"text":"I'm gonna do a cruise across to Hawaii for my sixtieth birthday.","start":4038.425,"end":4048.125,"sentiment":"neutral","sentiment_score":0.2289536880950133},{"text":"So I'll be actually on the cruise ship on the March 30.","start":4052.55,"end":4057.93,"sentiment":"neutral","sentiment_score":0.2248740829527378}],"sentiment":"neutral","sentiment_score":0.17846186522667,"num_words":41,"start":4020.795,"end":4057.93},{"sentences":[{"text":"You, beauty.","start":4058.39,"end":4059.21,"sentiment":"neutral","sentiment_score":0.30600985884666443},{"text":"Here we go.","start":4059.27,"end":4060.17,"sentiment":"neutral","sentiment_score":0.195327157775561},{"text":"I'm 60.","start":4060.55,"end":4061.3699,"sentiment":"neutral","sentiment_score":0.07861298322677612},{"text":"You know?","start":4061.91,"end":4062.65,"sentiment":"neutral","sentiment_score":0.029234502464532852},{"text":"We we're going away.","start":4062.71,"end":4064.17,"sentiment":"neutral","sentiment_score":0.0535990921780467}],"sentiment":"neutral","sentiment_score":0.12523788700883204,"num_words":13,"start":4058.39,"end":4064.17},{"sentences":[{"text":"So that's what I've got planned.","start":4065.965,"end":4069.345,"sentiment":"neutral","sentiment_score":0.22583686808745065},{"text":"Yeah.","start":4073.645,"end":4073.965,"sentiment":"neutral","sentiment_score":0.0936460793018341},{"text":"Well, it's a bucket list thing.","start":4073.965,"end":4077.245,"sentiment":"neutral","sentiment_score":0.05900454521179199},{"text":"You know?","start":4077.245,"end":4077.905,"sentiment":"neutral","sentiment_score":-0.0030074939131736755},{"text":"I've gotta do it while I'm alive.","start":4081.06,"end":4083.0,"sentiment":"neutral","sentiment_score":0.007905492093414068}],"sentiment":"neutral","sentiment_score":0.08418263708749278,"num_words":22,"start":4065.965,"end":4083.0},{"sentences":[{"text":"Otherwise, you know, you miss out.","start":4083.06,"end":4087.72,"sentiment":"neutral","sentiment_score":-0.06719668582081795},{"text":"Same.","start":4092.375,"end":4092.875,"sentiment":"neutral","sentiment_score":-0.07816095650196075},{"text":"Do you hear Curtis?","start":4094.935,"end":4095.995,"sentiment":"neutral","sentiment_score":-0.04431222751736641},{"text":"Do you yell on Curtis's or Yep.","start":4096.615,"end":4114.39,"sentiment":"neutral","sentiment_score":-0.03884215919034822},{"text":"Yeah.","start":4122.705,"end":4123.105,"sentiment":"neutral","sentiment_score":0.030020587146282196}],"sentiment":"neutral","sentiment_score":-0.04739286887802576,"num_words":19,"start":4083.06,"end":4123.105},{"sentences":[{"text":"Yeah.","start":4123.105,"end":4123.345,"sentiment":"neutral","sentiment_score":0.01803339272737503},{"text":"Yeah.","start":4123.345,"end":4123.745,"sentiment":"neutral","sentiment_score":0.002016942948102951},{"text":"No.","start":4123.745,"end":4124.145,"sentiment":"neutral","sentiment_score":-0.0328902006149292},{"text":"Look.","start":4124.145,"end":4124.645,"sentiment":"neutral","sentiment_score":-0.029962072148919106},{"text":"Yeah.","start":4124.705,"end":4125.105,"sentiment":"neutral","sentiment_score":-0.020546913146972656}],"sentiment":"neutral","sentiment_score":-0.012669770047068596,"num_words":5,"start":4123.105,"end":4125.105},{"sentences":[{"text":"It's it's their own.","start":4125.105,"end":4127.045,"sentiment":"neutral","sentiment_score":-0.009004315244965257},{"text":"And been been single.","start":4128.545,"end":4130.085,"sentiment":"neutral","sentiment_score":-0.014101787004619837},{"text":"I was thinking of going to Bali, but when when you're single, Bali is not you know?","start":4133.09,"end":4143.59,"sentiment":"neutral","sentiment_score":-0.01953967211439329},{"text":"Well, how do you go for a swim in the beach?","start":4144.05,"end":4146.315,"sentiment":"neutral","sentiment_score":0.07925218699330633},{"text":"Where do you put your wallet in your you know, where's when you when you're on a cruise ship, you you can put your wallet down on the table and go for a swim and you come back and your wallet's still exactly where it was.","start":4146.395,"end":4163.87,"sentiment":"neutral","sentiment_score":0.07268986557407872}],"sentiment":"neutral","sentiment_score":0.046230598029158104,"num_words":82,"start":4125.105,"end":4163.87},{"sentences":[{"text":"You know, look, it's different.","start":4164.09,"end":4168.99,"sentiment":"neutral","sentiment_score":0.0753373607993126},{"text":"Yeah.","start":4171.13,"end":4171.61,"sentiment":"neutral","sentiment_score":0.1544053554534912},{"text":"So, you know, hence, world sort of no one would come with me, so I went, stop it all, go on another cruise.","start":4171.61,"end":4182.045,"sentiment":"neutral","sentiment_score":0.25608048814794293},{"text":"And and, you know, it's Princess Cruises, so they their age group is more my age group.","start":4183.625,"end":4196.8896,"sentiment":"neutral","sentiment_score":0.289831024758956},{"text":"So, yeah, I'm I'm looking forward to it.","start":4196.9497,"end":4202.4697,"sentiment":"positive","sentiment_score":0.6794031895697117}],"sentiment":"neutral","sentiment_score":0.31080178378356826,"num_words":54,"start":4164.09,"end":4202.4697},{"sentences":[{"text":"I can't wait, to be honest.","start":4202.4697,"end":4204.125,"sentiment":"positive","sentiment_score":0.5209560890992483},{"text":"Yeah.","start":4204.125,"end":4204.625,"sentiment":"positive","sentiment_score":0.4297137260437012},{"text":"Yeah.","start":4215.005,"end":4215.245,"sentiment":"neutral","sentiment_score":0.16749882698059082},{"text":"Anyone down there, I suppose.","start":4215.245,"end":4216.945,"sentiment":"neutral","sentiment_score":0.07732049897313117},{"text":"Oh, sorry.","start":4219.48,"end":4220.06,"sentiment":"neutral","sentiment_score":0.06861983612179756}],"sentiment":"neutral","sentiment_score":0.2831194169819355,"num_words":15,"start":4202.4697,"end":4220.06},{"sentences":[{"text":"Yep.","start":4229.8804,"end":4230.3604,"sentiment":"neutral","sentiment_score":0.06251022964715958},{"text":"Yep.","start":4230.3604,"end":4230.7603,"sentiment":"neutral","sentiment_score":0.060523562133312225},{"text":"Yep.","start":4230.7603,"end":4231.245,"sentiment":"neutral","sentiment_score":0.07949133962392807},{"text":"What time?","start":4242.685,"end":4243.665,"sentiment":"neutral","sentiment_score":0.03188758343458176},{"text":"Yeah.","start":4253.33,"end":4253.73,"sentiment":"neutral","sentiment_score":0.03473329544067383}],"sentiment":"neutral","sentiment_score":0.050172265619039536,"num_words":6,"start":4229.8804,"end":4253.73},{"sentences":[{"text":"04:00.","start":4253.73,"end":4255.09,"sentiment":"neutral","sentiment_score":0.024400141090154648},{"text":"04:00 would be fine.","start":4255.09,"end":4256.63,"sentiment":"neutral","sentiment_score":0.02601113962009549},{"text":"Yep.","start":4263.765,"end":4264.265,"sentiment":"neutral","sentiment_score":0.22621625661849976},{"text":"Yeah.","start":4278.38,"end":4278.78,"sentiment":"neutral","sentiment_score":0.14791780710220337},{"text":"That that's fine, man.","start":4278.78,"end":4280.4,"sentiment":"neutral","sentiment_score":0.24759555608034134}],"sentiment":"neutral","sentiment_score":0.13572372614660047,"num_words":11,"start":4253.73,"end":4280.4},{"sentences":[{"text":"Whatever best suits you.","start":4280.94,"end":4282.96,"sentiment":"neutral","sentiment_score":0.25505536794662476},{"text":"Yep.","start":4293.505,"end":4294.005,"sentiment":"neutral","sentiment_score":0.07358327507972717},{"text":"Mhmm.","start":4301.3447,"end":4301.8447,"sentiment":"neutral","sentiment_score":0.03574168309569359},{"text":"Yep.","start":4302.92,"end":4303.42,"sentiment":"neutral","sentiment_score":0.09681551158428192},{"text":"Fantastic.","start":4303.7197,"end":4304.2197,"sentiment":"positive","sentiment_score":0.6006866693496704}],"sentiment":"neutral","sentiment_score":0.22838107636198401,"num_words":8,"start":4280.94,"end":4304.2197},{"sentences":[{"text":"Yep.","start":4304.92,"end":4305.42,"sentiment":"positive","sentiment_score":0.4036775827407837},{"text":"That'd be fantastic, Donna.","start":4320.145,"end":4322.405,"sentiment":"positive","sentiment_score":0.5732863396406174},{"text":"It's a pleasure.","start":4324.145,"end":4325.125,"sentiment":"positive","sentiment_score":0.49114861090977985},{"text":"It's always a pleasure.","start":4325.3447,"end":4326.725,"sentiment":"positive","sentiment_score":0.5349113345146179},{"text":"Yeah.","start":4331.23,"end":4331.73,"sentiment":"neutral","sentiment_score":0.031206104904413223}],"sentiment":"positive","sentiment_score":0.48777847823042136,"num_words":13,"start":4304.92,"end":4331.73},{"sentences":[{"text":"Say a lot of 74 for me and tell him I'm I'm still chasing me boat.","start":4332.03,"end":4338.53,"sentiment":"neutral","sentiment_score":0.009460705477977172},{"text":"But yeah.","start":4338.67,"end":4344.7754,"sentiment":"neutral","sentiment_score":0.029476328752934933},{"text":"No.","start":4344.7754,"end":4345.015,"sentiment":"neutral","sentiment_score":0.04395939782261848},{"text":"Thank you very much.","start":4345.015,"end":4346.3154,"sentiment":"neutral","sentiment_score":0.1304045431315899},{"text":"I don't know.","start":4346.7754,"end":4347.575,"sentiment":"neutral","sentiment_score":0.025803053751587868}],"sentiment":"neutral","sentiment_score":0.03281964141374024,"num_words":26,"start":4332.03,"end":4347.575},{"sentences":[{"text":"I appreciate it.","start":4347.575,"end":4348.7153,"sentiment":"neutral","sentiment_score":0.1084473083416621},{"text":"I I will.","start":4359.82,"end":4360.8,"sentiment":"neutral","sentiment_score":0.06023222332199415},{"text":"Yeah.","start":4360.86,"end":4361.34,"sentiment":"neutral","sentiment_score":0.10617555677890778},{"text":"Definitely.","start":4361.34,"end":4361.84,"sentiment":"neutral","sentiment_score":0.20024733245372772},{"text":"Okay.","start":4368.545,"end":4369.045,"sentiment":"neutral","sentiment_score":0.1832122653722763}],"sentiment":"neutral","sentiment_score":0.1106304166217645,"num_words":9,"start":4347.575,"end":4369.045},{"sentences":[{"text":"Thanks, Donna.","start":4369.105,"end":4370.3247,"sentiment":"neutral","sentiment_score":0.23684990406036377},{"text":"Bye.","start":4371.745,"end":4372.245,"sentiment":"neutral","sentiment_score":0.20884045958518985},{"text":"Bye.","start":4375.265,"end":4375.765,"sentiment":"neutral","sentiment_score":0.061819251626729965}],"sentiment":"neutral","sentiment_score":0.18608987983316183,"num_words":4,"start":4369.105,"end":4375.765}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hi, Dennis. It's Dana from Oakey Financial. How are you?\n\nChannel 1: Yeah. Not too bad, Donna. Yeah. I can't complain.\n\nChannel 0: Oh, I was when you said this was satisfying that I thought, oh, no. What's going wrong? Where is this saying where is this going?\n\nChannel 1: Yeah. To be honest, I don't know.\n\nChannel 0: Yeah. Oh, all good. Look. I had you in for a bit of a catch up to see how things are going this afternoon because we said we sort of make sure we catch up regularly and, you know, keep track of\n\nChannel 1: Yeah.\n\nChannel 0: everything.\n\nChannel 1: Yeah. Yep. Yep.\n\nChannel 0: Before I jump into the call, just to let you know, would you record our calls for quality and training purposes? Are you happy for me to proceed with that?\n\nChannel 1: Yeah. Yeah. That's fine.\n\nChannel 0: Lovely. Excellent. And I just need to do a security check there for you as well just to confirm your full name, your date of birth, and address I should have on file.\n\nChannel 1: Well, I think this is really funny because you actually rang me. But yeah.\n\nChannel 0: I\n\nChannel 1: Right.\n\nChannel 0: know. I know. I know. We\n\nChannel 1: My\n\nChannel 0: do\n\nChannel 1: name\n\nChannel 0: that because you're right. Sorry. Go ahead.\n\nChannel 1: so name's Dennis hold Dennis James Holden.\n\nChannel 0: Yep.\n\nChannel 1: Birthday is thirtieth of the third sixty eight.\n\nChannel 0: Yep.\n\nChannel 1: And address, whichever one I gave you last time, I don't know. You\n\nChannel 0: I'll give you a hint. We have we have cool and then on file.\n\nChannel 1: 66 Wallace Street, Coolamon.\n\nChannel 0: Beautiful. That's the one that you told me you wanted to keep on file last time. You're happy\n\nChannel 1: Yes.\n\nChannel 0: to keep that one on file? Yeah.\n\nChannel 1: Yes.\n\nChannel 0: I can I can make it a lot easier for you? I can always set a simple password. Is there maybe a password you'd like me to confirm each time I talk to you, something that you'll\n\nChannel 1: Definitely.\n\nChannel 0: remember?\n\nChannel 1: Alright. No. Look.\n\nChannel 0: Just a second.\n\nChannel 1: Yeah. Yeah. Yeah. Yeah. If I'm likely to forget it sort of thing.\n\nYes.\n\nChannel 0: No. That's okay. It's all good. And, yeah, look, we do do security whenever you call us, and we call you because, believe it or not, there is a very high risk of fraud where someone is called directly and, say, somebody else answers the phone pretending to be you. And if we don't double check that we are speaking to you, then there is that risk of that of, like, security, you know, issues.\n\nSo we do we are\n\nChannel 1: Yeah.\n\nChannel 0: very conscious,\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: and we do do it both ways now. But I I understand what you're saying. I do make sure that we're, you know good thing is\n\nChannel 1: Oh,\n\nChannel 0: I do\n\nChannel 1: look.\n\nChannel 0: know your\n\nChannel 1: Yeah.\n\nChannel 0: voice.\n\nChannel 1: I\n\nChannel 0: So\n\nChannel 1: I I I understand. I just go, yeah. Yeah. Crazy is this. You rang me.\n\nChannel 0: I know.\n\nChannel 1: You get nothing.\n\nChannel 0: I know. I\n\nChannel 1: Yeah.\n\nChannel 0: know. It's it's a crazy world. We live in where we have to take some bizarre security measures. I don't think twenty years ago, we ever would have thought we had to take the kind of security measures we do these days. So yeah.\n\nChannel 1: Yeah. 999. Correct.\n\nChannel 0: Bit tough. Yeah. All\n\nChannel 1: And\n\nChannel 0: good.\n\nChannel 1: it's a\n\nChannel 0: You're right. Sorry.\n\nChannel 1: it's a hell of a lot easier than that third party stuff that, you know, like a lot\n\nChannel 0: Yeah.\n\nChannel 1: of businesses now. You've,\n\nChannel 0: Yeah.\n\nChannel 1: you know, you you sign in, you put your password in, you get into it, and then they've gotta send you\n\nChannel 0: Yep.\n\nChannel 1: a code, and then they\n\nChannel 0: Yep.\n\nChannel 1: yeah. Yeah. Yeah. Yeah. Now that drives me up a bloody wall, to be honest.\n\nChannel 0: Absolutely. I completely understand where you're going with that. Yep. No. All good.\n\nI did the other week send through a copy of your updated portfolio reports for your super and for your investment account.\n\nChannel 1: Yep.\n\nChannel 0: Yep. Having a look, they are doing really well. Obviously, you're super you are in that more growth environment. We did kind of talk about the option of reducing risk depending on, you know, whether sorry. Whether you wanted to change your retirement age or not.\n\nWhat are you sort of still thinking about retirement age after? Do you think you're sort of wanting to maybe start dropping hours earlier and retire earlier than what we had originally, or do you think you're still willing to work a bit longer? What's your thoughts there?\n\nChannel 1: Well, look. It's it's it's really hard for me at the moment. Don't know what to be honest, about twenty minutes ago, I got an email from my doctor saying they've got correspondence from the surgeons and all all the big ones.\n\nChannel 0: Mhmm.\n\nChannel 1: And they've been trying to get in touch with me.\n\nChannel 0: Yes.\n\nChannel 1: Well, news to me. So\n\nChannel 0: Yeah.\n\nChannel 1: I really I really, you know, look, I haven't a text message or anything.\n\nChannel 0: No.\n\nChannel 1: And I check my mailbox about once every six months. So, you know,\n\nChannel 0: Yeah.\n\nChannel 1: as in my mailbox, the physical mail. So I I don't know what's going\n\nChannel 0: Yes.\n\nChannel 1: there. Like,\n\nChannel 0: Mhmm.\n\nChannel 1: that that's that's a little bit of a holy shit. Right on. Yeah. Okay. I'll I'll sort that out.\n\nYeah. Don't know what that is gonna involve.\n\nChannel 0: Yeah. Okay.\n\nChannel 1: I I know that I will not stay where I am\n\nChannel 0: Mhmm.\n\nChannel 1: for very long. I'd like\n\nChannel 0: Okay.\n\nChannel 1: to to be honest, I know I pulled in yesterday. The way they treated me, I nearly said, shove it up. You bum on me out of here.\n\nChannel 0: Yeah.\n\nChannel 1: But\n\nChannel 0: Yeah.\n\nChannel 1: I had an interview yesterday afternoon for a job down at.\n\nChannel 0: Yep. Yep.\n\nChannel 1: Lot less money. It's only paying a 101,000 a year, but\n\nChannel 0: Yes.\n\nChannel 1: it's a canceled job. If I get there, I I think I can probably stretch things out\n\nChannel 0: Okay.\n\nChannel 1: for about three or four years. You know? Like,\n\nChannel 0: Okay. Yep.\n\nChannel 1: less responsibility, you know, like, not managing, less stress, less everything. So I'm I'm sort of looking at trying to, you know I know, make my make my work life a little bit easier and longer.\n\nChannel 0: Yes.\n\nChannel 1: Obviously, lot less money, but if I'm, you know, you know, going to work and coming home and less stress and and living a, you know, a a friendly sort of lifestyle, serving me friends, you know, doing me doing me fishing and whatever down there. I think that's and I'm close I'm close to Brisbane, so I can\n\nChannel 0: Yes.\n\nChannel 1: get to I can get to my family down in Wagga or my family up in Townsville\n\nChannel 0: Yes.\n\nChannel 1: quickly.\n\nChannel 0: Yes.\n\nChannel 1: So yeah. Look. I'm I'm I had the interview. I think all went well. I'm just waiting on the outcome of that.\n\nChannel 0: Okay.\n\nChannel 1: But failing that, I would probably say that I'm, yeah, looking to retire and you know? If that doesn't come off, I'd I'd probably be looking in one to two years.\n\nChannel 0: Yes. Okay. Yeah. Absolutely. Perfect.\n\nSo one of the things that well, I know we have you're sort of touching on over the past couple of months is because you're in that growth kind of environment within your super fund, that is where you are taking on a bit more risk. So you are 80% invested in, say, shares, both Australian and international, also commodities like gold and silver and property, and then have a small 20 component in those low risk defensive assets like things like cash, bonds, and fixed interest.\n\nChannel 1: Uh-huh.\n\nChannel 0: That kind of higher risk environment is suited to someone who's gonna work for the next six years who isn't wanting to access their money in the next year next six years, sorry, because you are taking more risk in the market to get greater potential returns. Where you are wanting to maybe look at accessing funds or possibly retiring in the next sort of two to three years at the very most, I'd be wanting to kind of look at reducing your risk level down a bit. It does mean the expectation of returns is it is going to reduce as well. You don't kinda get the same returns as you do when you are taking on more risk, but there's also that market volatility. We have seen a lot of ups and downs this year in the market, and I do\n\nChannel 1: Yeah.\n\nChannel 0: think moving forward, that could definitely continue. So I think one of the things I would like to maybe look at doing with you is looking to reduce that risk level back a little bit with the anticipation that you are wanting to access those funds very soon. So we're starting to\n\nChannel 1: Yeah.\n\nChannel 0: put some protections in place to protect your capital more. Does that make sense?\n\nChannel 1: Yeah. No. I agree. 100%.\n\nChannel 0: Yep. Yep. Beautiful. I've got a little risk profile questionnaire just to kinda go through sorta gauge whereabouts you fit. I have an idea of the portfolio I'd like to put you into, but just to sort of gauge where your comfort level is as well, I've got just a couple of questions to sort of confirm with you.\n\nNow retirement wise, are we working on that 60 to 61 years of age, or, realistically, how long do you think before you're gonna start drawing income? Sorry.\n\nChannel 1: Yeah. If if if I and and this is the hard part. If\n\nChannel 0: Yeah.\n\nChannel 1: if I if I say it as of right now, as I sit here, I I'm probably looking at, yeah, sixty sixty one.\n\nChannel 0: Mhmm. Okay. Perfect. So we'll say between two to three years at the very most.\n\nChannel 1: Yep.\n\nChannel 0: Yep. Beautiful. Oh, excellent. The next one here is how much risk do you feel comfortable taking in order to get the kinds of returns you're after? Are you comfortable taking the highest level of risk in order to get the best returns you can knowing that in market downtime, you're gonna feel that effect quite heavily?\n\nDo you think you're more comfortable taking on a moderate or medium amount of risk to try and get the best returns you possibly can, or are you not comfortable taking a lot of risk in the market? They may be markets may be quite nervous knowing the returns are gonna be smaller because of that. Where do you think you fit on that scale?\n\nChannel 1: Between somewhere between the the second last and the last.\n\nChannel 0: Yep. That's perfectly fine. Excellent. The next one here is how would you feel in the next, say, six to twelve months if the market fell by 20%? How do you think you might be feeling?\n\nAre you considering it an investment opportunity, getting excited? Are you calling me being a bit concerned and asking what to do, or are you really nervous?\n\nChannel 1: Oh, I'm yeah. Guaranteed. I'll tell you right now. I'll be I'll be really, really nervous, and I'll be ringing you.\n\nChannel 0: Absolutely.\n\nChannel 1: Yes.\n\nChannel 0: Yeah. Absolutely.\n\nChannel 1: Oh,\n\nChannel 0: Absolutely.\n\nChannel 1: a, b, c, d. All of the above. Yes.\n\nChannel 0: Absolutely. The next one here is looking at the average rate of return you're trying to obtain over the longer term. I'm just gonna pick that you're after the highest return possible for the risk profile you take. Does that sound comfortable?\n\nChannel 1: Oh, look. Yeah. Definitely. You know, look. You wanna make as much as you can, but,\n\nChannel 0: Yep.\n\nChannel 1: you know, without the without I'm a bloody safety adviser. I want fair income. You know?\n\nChannel 0: Mhmm.\n\nChannel 1: You're asking\n\nChannel 0: Yes.\n\nChannel 1: the wrong questions. Yes. I don't like risk. I'd I'd I'd prefer to minimize the risk.\n\nChannel 0: Mhmm. Yes.\n\nChannel 1: Yeah. But definitely.\n\nChannel 0: Yep. So it's perfectly fine. And the last one here, I'm just gonna sort of pick for you essentially. It is asking how you feel whenever you do see your super fall in value. From our conversations, you're quite concerned to fairly anxious about those market drops knowing that there's a possibility of you accessing super in the near future.\n\nDoes that sound correct?\n\nChannel 1: Yeah. Look. I and again, I mean, I understand the market. I understand that things\n\nChannel 0: Yes.\n\nChannel 1: go up and down and, you you know, today you've lost a shitload of money, and\n\nChannel 0: Mhmm.\n\nChannel 1: tomorrow you could pick it up again. That's the\n\nChannel 0: Yes.\n\nChannel 1: way the market goes.\n\nChannel 0: Yes.\n\nChannel 1: But yeah. No. I I understand that. You know,\n\nChannel 0: Yes.\n\nChannel 1: it's the way it is,\n\nChannel 0: That's\n\nChannel 1: really.\n\nChannel 0: yeah. I think what we're sort of trying to look to avoid is where, say, the market drops today, and then you lose 20%. But, like, if you think back to the GFC, it took six years for the market to recover back. So, realistically, we're looking at trying to put you into an environment where you're not seeing or waiting six years to see a decent recovery on your portfolio. It's about just lowering the risk of well, now you can still want good returns at the highest percent possible.\n\nThere's nothing wrong with that, but it's more about just making sure that you understand that in every portfolio that there are ups and downs. There is a risk of seeing a downtime, but it's more about how much of that downtime you're gonna feel. When you take less risk in the market, you feel less of a downturn than someone who's in a high growth environment there. So it's more just about concerning where about that risk ladder that you're comfortable sitting in and having a look at, like, which way I think you should be and with where realistically, you've technically also scored there as well. You're sitting at more of a moderate environment, so that would realistically see us drop your growth assets and think about shares.\n\nDropping those growth assets from where they are now at 80% down to, say, 60%, bringing up your defensive lower risk investments, so things like cash, bonds, fixed interest, from, say, 20% now to more of a 40% range. And that generally suits someone who's gonna access their super within the next three years. In the growth environment you're in now, the likelihood of a negative return is expected one in every five years, whereas in that balanced environment moderate environment that we wanna move you into, the likelihood of a negative return is maybe one every seven years. So you can sort of see the risk level is reducing. It's putting more\n\nChannel 1: Yes.\n\nChannel 0: kind of capital protections in place. The other thing to sort of consider is the expected rate of return. We all want the best return we possibly can. In that growth environment, the expected average return is between seven to 9% on a yearly basis. In that\n\nChannel 1: Yep.\n\nChannel 0: balanced environment, the expected average return is about five to 7%. So the expectation on a negative year, the returns is also lower because they're taking less risk in the market as well. But that's because when you get to 60 and say, hey. I don't wanna work anymore. I can't work anymore.\n\nI need to start taking some money out of super. That gives you accessibility. So you can take some money out without the fear of seeing huge market drops and having to wait six or seven years for that market to recover back so you can sort of access money. Does that make sense?\n\nChannel 1: Yeah. It does, actually.\n\nChannel 0: Yeah. Yep. How does that sort of feel? Does that feel to your comfort level? Does that feel like too much of a drop?\n\nHow does that sort of feel to you?\n\nChannel 1: Look. I I I think I've gotta be realistic, Donna.\n\nChannel 0: Yep. Yep.\n\nChannel 1: And and seven to so sorry. Five to seven as\n\nChannel 0: Mhmm.\n\nChannel 1: opposed to seven to nine and have, you know,\n\nChannel 0: Mhmm.\n\nChannel 1: the the the the the the those parameters again, are still predictions.\n\nChannel 0: Yes. Correct.\n\nChannel 1: There there's no reason why that that five to seven can't be five to eight or five to nine. You know?\n\nChannel 0: Oh,\n\nChannel 1: Like, the\n\nChannel 0: absolutely.\n\nChannel 1: that's\n\nChannel 0: Yeah.\n\nChannel 1: that's the market.\n\nChannel 0: Mhmm. Yes.\n\nChannel 1: But I think you know, and I and I've said to you before, like, I I'm very protective of what I've got. And I\n\nChannel 0: Yeah.\n\nChannel 1: I I think that, you know, five to seven is still better than what I'm gonna get in the bank. You\n\nChannel 0: Yes.\n\nChannel 1: know? So\n\nChannel 0: Yes.\n\nChannel 1: and now that I've got, you know, like, I'm I'm sitting near 300,000 in my super,\n\nChannel 0: Mhmm. Yep.\n\nChannel 1: I wanna protect it. Yes. Yeah. No.\n\nChannel 0: Mhmm.\n\nChannel 1: And and I'm happy to go with a smaller return to be\n\nChannel 0: Yep.\n\nChannel 1: more safe. Definitely.\n\nChannel 0: Absolutely. Yeah. Definitely. And, I mean, as I said, the like, the expected return, yes, it is expected to be lower, and that's sort of seven to 9% return for growth and five to seven for balanced kind of environment or moderate portfolio environment. It's more just an average return compounded.\n\nSo in a year, in a balanced portfolio, you can still get a 15% return. You can still get a 10% return. It is absolutely possible. It's just that when we kind of look at the risk profile returns, this is where that kind of environment you would expect it to kinda land as a conservative rate of return because we know some years you get 10%, 15%, other years it might be 2%, or a negative percent some years as well. So it's kind of just looking at how the average is over time and what the expectation would be based on that risk profile return there.\n\nBut, you are right. It is just a projection. It's just, outlining of what you're sort of hoping to achieve in that kind of environment. But I think do you think you're comfortable dropping down the risk level that much, or would you like to sort of go halfway and start to step down gradually over the next year or two? How do you sort of feel?\n\nChannel 1: Look. What are you what what would you do? What what do you think?\n\nChannel 0: I with the you're right. Sorry, Vigo.\n\nChannel 1: Yeah. Like, I I I'm I'm I'm I'm happy to drop it down to that five to you know, drop down a level. Just\n\nChannel 0: Yep. Yep.\n\nChannel 1: or I I I\n\nChannel 0: Yep.\n\nChannel 1: look. Or or I understand why you're saying everything that you're saying. I'm an ex fireman. You know, like,\n\nChannel 0: Yes.\n\nChannel 1: everything I ever do is I look at the worst case scenario. You know? Any\n\nChannel 0: Yes.\n\nChannel 1: any you know, if I'm going to a house fire, worst case scenario burns to the ground and everything's, you know, happens. But\n\nChannel 0: Yes.\n\nChannel 1: if I save the house, hey, you beauty, you know, like, we we, you know, we've only lost the kitchen. So I've only lost 25%\n\nChannel 0: Mhmm.\n\nChannel 1: sort of thing. You you know what I mean?\n\nChannel 0: Yeah.\n\nChannel 1: So I wanna look at things the same way. And if I in saying that, I also understand that the you know, my my super is in the stock market pretty much.\n\nChannel 0: Yes.\n\nChannel 1: And\n\nChannel 0: Yep.\n\nChannel 1: it goes up and down like a bloody yo yo. And\n\nChannel 0: Yep.\n\nChannel 1: you you never know, you know, like, good old president Trump can do something and it goes up in hell of a hurry. Then he can do something the next morning and it comes down.\n\nChannel 0: Yes. Yes.\n\nChannel 1: I I can't control that. I I can't all I can do is say that if if I've got you know, with everything,\n\nChannel 0: Mhmm.\n\nChannel 1: there's risk. But if we lower the risk a little bit,\n\nChannel 0: Mhmm.\n\nChannel 1: then you should come out okay at the end. Or or that's my\n\nChannel 0: Yes.\n\nChannel 1: my gut feeling, Dana, or I suppose. You know, look, I I don't I don't wanna lose anything, but I also understand that it could happen.\n\nChannel 0: Mhmm. Yeah. Yep. Absolutely. And, look, I mean, with what we invest you in, the likelihood of you risking all of it is very minimal because we don't invest you in anything crazy.\n\nAll the investments that you are in within your super have been around for a long period of time. They've seen the ZFC. They've seen the COVID ups and downs. They've seen the .com bubble, and they've all recovered back from that. So the yeah.\n\nWe don't invest in anything crazy or speculative, which is really good. But I am in the same sort of boat as you. Yes. The markets do go up and down, and I would love to control them, but I don't either. I think when we think about reducing risk level, it's also about reducing the the uncomfortableness of those ups and downs.\n\nSo if you wake up tomorrow and Trump tweeted something and the market dropped very heavily, that your super balance hasn't dropped very heavily with it, that you've still got some investments in there that are not affected by that, so we should be working with it. The other thing that's kind of really good about reducing the risk level is that we increase those defensive investments. Those defensive investments are more cash producing, so they produce more income, which gets paid into your cash account, and we have that reinvested back into your portfolio for compounding effect. And when you go through the retirement phase and you start drawing income out of your portfolio, the income that is drawn from those investments is also supposed to help you draw down on that income so you can keep as much as your capital or as much of your student invested to continue building and growing to support that income draw down as long as possible. So that's the other side of why we like those defensive investments, the older we get.\n\nBut the sort of conversations I've been having with a lot of people this year in their fifties is that where over the past ten years, we've been comfortable taking on a lot more risk In the past sort of five to six years from COVID onwards, there has been a lot of up and down in the market, and we've seen, you know, what the market's gonna do. We've seen those dips, and there's just been a lot more volatility. And I think moving forward, especially while Trump is in power, that kind of market volatility is gonna stick around a bit longer. So where I can try to limit you\n\nChannel 1: Yes.\n\nChannel 0: from having to go through the nervousness of that is definitely a good thing, but also prepping your portfolio for when you're able to retire. And it sounds like from our conversations over the past few months that you are getting closer to the point where you're gonna decide whether you are gonna retire at 60 or not. If you decide to keep working longer, that's absolutely fine and great. But there's also that risk that you might wanna take some money out to support you, whether it be a lump sum here and there or whether it's a regular income stream because, you you know, you've got your health that you're sort of dealing with as well, but then you've also got a lot of things going on at work, and it's kind of leaving you a little bit up in the air with things. So from what I'm reading, reducing that risk level now is not a bad thing.\n\nIt's kind of prepping you for the the risk that you might need to stop working due to health, or you might choose to due to what's going on at work there. But it is giving you the opportunity to start reducing risk, feeling less of the market ups and downs, still building, you know, on your super and still having it continue to be invested and working, but just giving you the opportunity to know that in two years, three years' time, if you decide that you are going to stop working, that you've kind of put those protections in place ready for that time frame. Does that make sense?\n\nChannel 1: It does. A 100%. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: No. Look. Look. I I I mean, the the message I got today from the doctor, I\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: that's sort of in my mind, and I can't work out what that is.\n\nChannel 0: Yeah.\n\nChannel 1: That's well, I'll tell you straight out. Scares the guts out of me when they start sending me emails to say, hey. Like,\n\nChannel 0: Yeah.\n\nChannel 1: get to the doctor,\n\nChannel 0: Yeah.\n\nChannel 1: worries me a little bit. But\n\nChannel 0: Yeah.\n\nChannel 1: on the on the other side of it, you know, like, if I am where I am in\n\nChannel 0: Yep.\n\nChannel 1: twelve months, two years time, I and I\n\nChannel 0: Mhmm.\n\nChannel 1: I'll tell you now, Donna, I can't see it. You know, like, I\n\nChannel 0: Yeah.\n\nChannel 1: I I nearly walked out yesterday.\n\nChannel 0: Oh, I'm sorry.\n\nChannel 1: I can't I'm I'm look. I'm too old and everything to be treated like shit. So\n\nChannel 0: Absolutely.\n\nChannel 1: you wanna treat me like\n\nChannel 0: Yeah.\n\nChannel 1: shit, I'm I'm I'm out the door.\n\nChannel 0: Absolutely.\n\nChannel 1: But I need to work, and now I you know, I can buy me lip and all the rest of it. If I can get this if, you know, this particular job down at the Bundaberg Council,\n\nChannel 0: Mhmm.\n\nChannel 1: I think that's going to if I if I'm lucky, that will extend my working career for from one year one, two years to probably\n\nChannel 0: Yes.\n\nChannel 1: three, four. Who knows? If I'm enjoying it, I'd stay\n\nChannel 0: Yes.\n\nChannel 1: there. You know? Like, it's\n\nChannel 0: Yes.\n\nChannel 1: I'm I'm sort of looking at where I am now and where I can be.\n\nChannel 0: Yes.\n\nChannel 1: Less money in that job, But if I can stay there longer, it works out to be more money. You know? Like,\n\nChannel 0: Yeah.\n\nChannel 1: if you know what I mean.\n\nChannel 0: Yep. Absolutely.\n\nChannel 1: So, yeah, I I'm I'm I'm I think and especially not without just looking at when I might retire.\n\nChannel 0: Mhmm.\n\nChannel 1: Looking at the situation that excuse me. The situation now with what's happening around the world, there's\n\nChannel 0: Yes. Yeah.\n\nChannel 1: so much it it is volatile. It is going up and down like a yo yo.\n\nChannel 0: Yeah.\n\nChannel 1: And\n\nChannel 0: Yeah.\n\nChannel 1: I think right about now, from what I see,\n\nChannel 0: Mhmm.\n\nChannel 1: it's I I I would think that it's probably a a time to be\n\nChannel 0: Yep.\n\nChannel 1: more more risk adverse, more safe. And in, you know, twelve months time, you know, someone bloody shoots Trump and everything settles down and whatever,\n\nChannel 0: Yep.\n\nChannel 1: we might change. But\n\nChannel 0: Yeah.\n\nChannel 1: right at the present moment, I think I'm I'm I'm more what's the word for it? Like, a a a lower risk profile is probably the way to go, I think.\n\nChannel 0: Yep. So did absolutely. Yeah. Definitely. That's definitely where my head is at for you.\n\nI think I would not be impressed if I left you where you are, and then the next six months, twelve months, one year, we saw really big market dips or we saw, you know, the volatility we had earlier this year, and it kinda made you a bit nervous, and you were at any point ringing me and saying I have to leave my job, that would really I wouldn't like that in any way, shape, or form. I feel like I would have let you down in that scenario. So I do think reducing the risk now is the best way to go in preparing you for the unknown and everything that you've got going on, if that makes\n\nChannel 1: Oh,\n\nChannel 0: sense.\n\nChannel 1: no. Look. Yeah. Dana, look. I I that's how I think.\n\nI yeah. I I I\n\nChannel 0: Yeah.\n\nChannel 1: think right at the moment well, one, less risk because if I\n\nChannel 0: Yes.\n\nChannel 1: do need it, you know, if I need it in twelve months time, for argument's sake.\n\nChannel 0: Mhmm.\n\nChannel 1: Well, yeah, I I don't like risking my money at all. You know?\n\nChannel 0: Yes.\n\nChannel 1: Like, I'm I'm I'm pretty bad like that.\n\nChannel 0: Yes. Yeah.\n\nChannel 1: The the other thing is if I don't need it next year and I need it in four, five years time,\n\nChannel 0: Mhmm.\n\nChannel 1: the the the current climate, I don't think it's a good time to be in a high risk or a medium risk profile. I think I'm better off to be in a lower risk profile because of what's happening.\n\nChannel 0: Yeah.\n\nChannel 1: Because you no one knows what's, you know, that's\n\nChannel 0: Yeah. Correct.\n\nChannel 1: that's my sort of feeling.\n\nChannel 0: Yes.\n\nChannel 1: You know, in six months' time, we can look at it again and we can go, well, now it's all good. We can go back up.\n\nChannel 0: Yeah. Absolutely.\n\nChannel 1: But it's about protecting what you've got.\n\nChannel 0: Mhmm. Yeah. Correct. Absolutely. Perfect.\n\nWell, I've definitely got an idea of what I'd like to do. I'll update the advice for you, and I'll reflect changing of super into the more of that balanced environment. And there are some investments I wanna replace in your super as well, so I'll look at doing that for you.\n\nChannel 1: Yep.\n\nChannel 0: With\n\nChannel 1: Yeah.\n\nChannel 0: your investment portfolio, did you want me to do the same thing with that? Because, theoretically, you can access that investment portfolio at any time if you did need those funds. Do you want me\n\nChannel 1: Yeah.\n\nChannel 0: to you're\n\nChannel 1: Well,\n\nChannel 0: in\n\nChannel 1: it's\n\nChannel 0: that balanced growth environment at the moment, but I can reduce the risk down the same as you're super if you're comfortable to do that.\n\nChannel 1: Well, it's it's lower risk anyway.\n\nChannel 0: It's lower than your super currently is. Yeah. But if I reduce your super to the balanced portfolio, balance growth is one level above balance. So the way our risk portfolios work, you've got aggressive high growth growth, balanced growth, and then balance. So if I reduce your super down to more of that balanced environment, then your investment portfolio is gonna be higher risk than your super.\n\nIt's probably best to reduce both of them down so they're at a par, if\n\nChannel 1: Yep.\n\nChannel 0: that makes\n\nChannel 1: Yep.\n\nChannel 0: sense. That that way we're reducing risk in all areas and allowing you to be able\n\nChannel 1: Yep.\n\nChannel 0: to access the funds when you need\n\nChannel 1: Yep.\n\nChannel 0: to. You're super unless you meet a condition of relief, you can't access until 60. So it does mean that in that a portfolio, if in twelve months you needed money, we'd have to take it out of there. So\n\nChannel 1: Yeah. Yeah. Yep.\n\nChannel 0: that\n\nChannel 1: Yep.\n\nChannel 0: would be kind of reducing risk in both areas does sound more appropriate for you, if that makes sense.\n\nChannel 1: Yep. Yep. No.\n\nChannel 0: Yes. Beautiful.\n\nChannel 1: Yeah. Yeah. No.\n\nChannel 0: Beautiful.\n\nChannel 1: Yes. Happy with that.\n\nChannel 0: Beautiful. I just need to go through and update a few additional things just to make sure that I have everything right for your statement of advice. Income wise at the moment on your current income, are you still on about a 140,000? What are you estimating to earn this year in your current role?\n\nChannel 1: That's fine. But if I stay as I am,\n\nChannel 0: Yeah.\n\nChannel 1: 140.\n\nChannel 0: Okay. That's alright. I'll keep it as is for the moment. If anything changes, just\n\nChannel 1: Yep.\n\nChannel 0: let me know. But right now, I'm just gonna keep it as your current circumstances there. You're still\n\nChannel 1: Yep.\n\nChannel 0: able to put a fair bit of money away into sort of savings on a weekly basis. How much are you averaging at the moment in your savings?\n\nChannel 1: Look. It's a bit of oh, well, I've just booked another cruise, and I've just bought another bloody\n\nChannel 0: I\n\nChannel 1: boat.\n\nChannel 0: love that.\n\nChannel 1: Haven't I? Yeah.\n\nChannel 0: I love that.\n\nChannel 1: I didn't when I bought the I bought the I paid for the cruise. Oh, well, I haven't paid for it yet, but I've paid the deposit.\n\nChannel 0: Mhmm. Yep.\n\nChannel 1: But then my boat had you know, the floor was ridiculous, like it was needed a heap of work. So\n\nChannel 0: Yes.\n\nChannel 1: I just I I just went and bought a new boat. I'm keeping my motor. I'm keeping my trailer, but I'm buying a new home. And, well, it takes twelve weeks to get here, but it's what I like. So, you know, I went,\n\nChannel 0: Yeah. Absolutely.\n\nChannel 1: it's but once I get get\n\nChannel 0: Yep.\n\nChannel 1: that paid for, you know, like, a a lot of times, I can put 5 to $600 a week away a week\n\nChannel 0: Yep. Yep.\n\nChannel 1: at the moment.\n\nChannel 0: Oh, wait. Beautiful. Yep. That's absolutely fine. That's perfect.\n\nAll good. And so in your savings account, the essentially, with you're purchasing the new boat and the cruise that you are going to be paying for. How much do you have left in savings at the moment? Or\n\nChannel 1: Well, right at the moment, I think it's about 50\n\nChannel 0: Yeah.\n\nChannel 1: $5.55 in\n\nChannel 0: Yep.\n\nChannel 1: one account. $809, so that's nearly 56. $2 sitting in the a and zed. So I'm probably looking at about 57, $58.\n\nChannel 0: Yep. Yep. Beautiful. And with the investment account, are you wanting to be putting some money in on a regular basis to keep kind of growing and building on that investment account, or you're sort of with everything going on, preferring just to keep it in your savings account?\n\nChannel 1: I've I've actually yeah. Just with the the volatility of the market, I've sort\n\nChannel 0: Mhmm.\n\nChannel 1: of left it leave left it alone a little bit because I,\n\nChannel 0: Yep.\n\nChannel 1: again, I I didn't wanna lose money sort of thing. You\n\nChannel 0: Yep.\n\nChannel 1: know?\n\nChannel 0: Yep. That's okay. I will just update the the risk profile and show you what it looks like projection wise with no additional contributions in there just so I'm looking at it conservatively. Is that okay?\n\nChannel 1: That's phone.\n\nChannel 0: Yep. Beautiful. Beautiful. I can look at that for you. Excellent.\n\nAnd your Nissan Navara, we had a value on that of about 48,000 last time. What kind of value would you value the Navara at now?\n\nChannel 1: I'd I'd say around about the same. It hasn't\n\nChannel 0: The\n\nChannel 1: look.\n\nChannel 0: same? Yep.\n\nChannel 1: I I think this year, it's done 2,000 kilometers, maybe.\n\nChannel 0: You're well.\n\nChannel 1: That's that's it. Like, it's it's\n\nChannel 0: Yep.\n\nChannel 1: it's brand new. It doesn't go anywhere. I've got a I've got a work car. So, you know, work cars have cheaper fuel.\n\nChannel 0: Yes.\n\nChannel 1: So I I use it. Yeah. I I'd say 48.\n\nChannel 0: Yep. Beautiful. That's the same. Lovely. And is there any other assets you'd note down?\n\nYou said you are are getting rid of the last boat. Have you disposed of that yet, or you still got it?\n\nChannel 1: Yeah. No. Look. I'm I'm trading it in. So I'll trade the the whole\n\nChannel 0: Okay.\n\nChannel 1: in and get a new one.\n\nChannel 0: Yep.\n\nChannel 1: But that'll\n\nChannel 0: Perfect.\n\nChannel 1: that'll bring the that'll bring the value of my old of me boat up to\n\nChannel 0: Mhmm.\n\nChannel 1: probably 14,000, I'd say.\n\nChannel 0: Yep. Is it the total value of the new boat that you're getting?\n\nChannel 1: That's that's a for the whole and the motor and the\n\nChannel 0: Yep.\n\nChannel 1: oh, trailer. Trailer comes with them. Yeah. If\n\nChannel 0: Yeah.\n\nChannel 1: that'd be that'd be\n\nChannel 0: That's\n\nChannel 1: a\n\nChannel 0: okay.\n\nChannel 1: fair\n\nChannel 0: That's the value.\n\nChannel 1: yeah. Look. I wouldn't sell it for anything less.\n\nChannel 0: Yes. No. That's absolutely fine. That's okay. And some tough questions for you now, but when you do get into retirement, say say you do retire at 60, is that when you're planning to maybe look at buying the boat for you to live on, or do you still think you'd be living where you are now?\n\nHave and then things could definitely change depending on what happens with your health over the next sort of one to two years. But what is your sort of plan on purchasing the boat that you're planning to live on?\n\nChannel 1: Look. Ideally, I'd love to be able to buy it when I return. But I also know that, you know, that that\n\nChannel 0: Mhmm.\n\nChannel 1: might not be available. Like, I I I won't have the cash funds to do that.\n\nChannel 0: Yes. Yes.\n\nChannel 1: In which case, I'm like, as soon as yeah. Like, I might have to wait a few years before I can do that. Yeah. I I understand\n\nChannel 0: Yep.\n\nChannel 1: that.\n\nChannel 0: That's okay. Yep. No. It's okay. Not a problem at all.\n\nSo you'll still be living roughly where you are. You're renting where you are currently, aren't you?\n\nChannel 1: Mhmm.\n\nChannel 0: Yep. How much\n\nChannel 1: Yes.\n\nChannel 0: rent are you paying at the moment?\n\nChannel 1: $570 a week.\n\nChannel 0: Okay. Per week. So if you think about what you might need to live on when and if you retire at 60, how much do you think you'll need to draw down for rent, bills, food to be able to survive? What kind of income do you think you're gonna need to live on per week?\n\nChannel 1: Well, if I can get a if I could get a loan for a boat,\n\nChannel 0: Yep.\n\nChannel 1: I think I'd be pretty much alright. I I think, you know, 1,000, 1,500 a week would\n\nChannel 0: Mhmm.\n\nChannel 1: be be hoops or 1,000 a week. You know? Like,\n\nChannel 0: Yes.\n\nChannel 1: Should be okay.\n\nChannel 0: Yep. That's okay. Because what I can do as part of this advice for you is I'll project up to the age of 60 to sort of see what we expect over the next sort of two years to give you an idea of what happens at that point. But then I can also look at between 60 to 67, drawing down the income you need as a projected outcome to give you an idea of what this looks like based on the current circumstances. And then from 67 onwards, getting age pension just to sort of project and see how long your super is expected to last at this point.\n\nIs that okay? Does that sound alright?\n\nChannel 1: Yep. Yep.\n\nChannel 0: Yep. Yep. Perfect. And then those things can definitely change. And when you do get to the year that you decide you wanna retire,\n\nChannel 1: Yep.\n\nChannel 0: I will update the advice again, and we will really get into the nitty gritty of the drawdown, what that looks like, how long that's expected to last, what we do with the money and the investment, all the bits and pieces there. But for sort of here on out, because you are so close to those retirement years, it just kinda gives you a snapshot of the expected projected outcome based on the current circumstances. So you can sort of see what you projected for to make it a bit clearer, if that makes sense.\n\nChannel 1: Yeah. Yeah. Yep. Yeah.\n\nChannel 0: Yep.\n\nChannel 1: No. Look.\n\nChannel 0: Yep.\n\nChannel 1: I and, like, there's there's and there's so many variables, Dana, in that too.\n\nChannel 0: Yeah.\n\nChannel 1: You know?\n\nChannel 0: Yes.\n\nChannel 1: So\n\nChannel 0: Absolutely.\n\nChannel 1: all we can do is look at it now\n\nChannel 0: Yep.\n\nChannel 1: and and, you know, what what happens tomorrow is well,\n\nChannel 0: Absolutely.\n\nChannel 1: who knows? Yep.\n\nChannel 0: Yeah. That's okay. I would do whatever I possibly can within the now to to help you out, to give you a bit of clarity, and then we just keep reviewing it, keep updating it as much as we absolutely need to. Okay?\n\nChannel 1: Yeah. Yep. Yep. Nine. Fantastic.\n\nChannel 0: Yep. Beautiful. Fantastic. Excellent. Well, I will just to kind of recap, I will go back and do up a new advice document.\n\nWe will move you into the balanced environment between your super and your investment portfolio. So we're dropping the risk nice and heavily towards accessing super around about the age of 60 to 61. I\n\nChannel 1: Yeah.\n\nChannel 0: will look at how to have you invested, try to keep you as low risk as I can, make sure we're diversifying. I think it would be good to not fact active managers, so we don't want any higher risk investment managers where they're trying to outperform against the market. They're trying to climb the market, things like that. I think sticking to more lower risk passive investments that are tracking in indices and low cost might save you a bit in investment fees as well, might be the best way to go. Does that make sense?\n\nChannel 1: Yeah. Yeah. It does.\n\nChannel 0: Yep. Yep. Don't wanna sort of have you taking any unnecessary risks. So I'll go back and look at those. I'll also project the outcome for you, factor in, you know, age pension at 67 based on current circumstances, and look at how long super is expected to last.\n\nAnd I'll come back, and we'll go to that advice document together. I'll let you know what I'm recommending, how and why, the advantages and disadvantages, the risks involved, and I'll also have the best interest duty which relates my recommendations back to your goals to help you out. Does that sound okay?\n\nChannel 1: Yep. That's fine.\n\nChannel 0: Yep. Do you have any questions? Is there anything that kind of you needed more clarity on or anything that you sort of needed me to look at that I haven't sort of touched on for you?\n\nChannel 1: No. No. Everything's pretty clear, I think, Donna. But what I can\n\nChannel 0: Yep.\n\nChannel 1: tell you is, you know and we touched on this, I don't know, six months\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: ago. My will. I currently I've I've got a\n\nChannel 0: Okay.\n\nChannel 1: new will that's that's done. I'm getting I'm in the process right about now of getting a enduring pair of attorney\n\nChannel 0: Tabatani?\n\nChannel 1: and and\n\nChannel 0: Yep.\n\nChannel 1: a guardian something or rather or whatever bloody is,\n\nChannel 0: Mhmm.\n\nChannel 1: I don't\n\nChannel 0: Yep.\n\nChannel 1: know. So within a give me a week or fortnight,\n\nChannel 0: Mhmm.\n\nChannel 1: I will have all three documents signed off by solicitors, whatever they gotta do. And,\n\nChannel 0: Yes.\n\nChannel 1: yeah, then I'd well, if you can send me a text message or what email I've got to send them to, I will send\n\nChannel 0: Yes.\n\nChannel 1: them I'll send all of them through to you\n\nChannel 0: Beautiful.\n\nChannel 1: so that you've got a lot.\n\nChannel 0: Yep. Fantastic.\n\nChannel 1: So, yeah, if if something does happen to me,\n\nChannel 0: Yep.\n\nChannel 1: And I suppose I'll I'll just it's a little bit different. My\n\nChannel 0: Yep.\n\nChannel 1: pair of attorney and guardian and all that sort of stuff is\n\nChannel 0: Yep.\n\nChannel 1: my brother-in-law and my sister.\n\nChannel 0: Okay. Yep. Perfect.\n\nChannel 1: So so long as I'm alive, they've got control.\n\nChannel 0: Yep.\n\nChannel 1: If I'm dead, then it goes to my three children.\n\nChannel 0: Yep.\n\nChannel 1: And my and my sister\n\nChannel 0: Perfect.\n\nChannel 1: and brother-in-law have got nothing to do with it because I'm\n\nChannel 0: Okay.\n\nChannel 1: dead.\n\nChannel 0: Yep.\n\nChannel 1: Is that\n\nChannel 0: On your yeah. No. That makes perfect sense. On your will, who is the executor of your will? Have you made that your three kids, or is it someone specific?\n\nChannel 1: Oh, I think it's three kids.\n\nChannel 0: Yep. Perfect. Excellent. So if in the event that anything was to happen and you were to pass away, just let your three kids know that if they're executor, they just need to call us, and I will help them with the claim and making sure everything is sorted with your sofa and your investment. Okay?\n\nChannel 1: Alright. Yeah. Yeah. Well, like, I've I've gotta\n\nChannel 0: K.\n\nChannel 1: be really careful, Dana, because my ex wife I I don't want my ex wife having any say over what my kids do. So\n\nChannel 0: Absolutely. Yeah.\n\nChannel 1: that's that's why I've done things a bit different, I suppose.\n\nChannel 0: Yep. That's absolutely fine. I can safely tell you I understand exactly where you're coming from with that. My will is being set up to protect my children, and so my ex husband gets none of it.\n\nChannel 1: Exactly.\n\nChannel 0: I completely\n\nChannel 1: Look,\n\nChannel 0: understand.\n\nChannel 1: I yeah. No.\n\nChannel 0: Yep.\n\nChannel 1: Look, I'm we're they're trying to be nasty. But\n\nChannel 0: Yeah.\n\nChannel 1: if I if I was, you know, lucky for I was sick, like, super super sick,\n\nChannel 0: Yes.\n\nChannel 1: I don't I don't want my kids to have control of that because their\n\nChannel 0: Yes.\n\nChannel 1: mother could say, turn him off. You know? Bugger him. You know?\n\nChannel 0: Yeah.\n\nChannel 1: Do the\n\nChannel 0: Yeah.\n\nChannel 1: right thing by him. Turn him off. Turn him off.\n\nChannel 0: Yeah.\n\nChannel 1: Well, no. No. I I don't want that. And even even to the point of if I die and they get it all, you know,\n\nChannel 0: Yes.\n\nChannel 1: I haven't got that much money. But,\n\nChannel 0: Yes.\n\nChannel 1: you know, if she comes to him and says, well, you've just got a heap of money, you know, what Can you give me some? I\n\nChannel 0: Yes.\n\nChannel 1: no. You talk enough as it is, you bitch. Oh, sorry. Sorry. I shouldn't have said that.\n\nBut\n\nChannel 0: You're fine. Don't you worry.\n\nChannel 1: but that but that but that's what I think, you know, like\n\nChannel 0: Yeah.\n\nChannel 1: So it's it's just hard. I know. I know. I know.\n\nChannel 0: Yeah. Now you're doing the right thing by thinking about those sorts of things and thinking about how you want to look after yourself. I mean, at the end of the day, all these things are put in place to protect you and everything that you've worked so hard for. You know, if you were to pass away, and I don't want that to ever happen, I want you to get to retirement, and I wanna help you through those years and make sure that you get to live on your boat and that you get to, you know, draw your income. But if anything did happen, it's good that you've thought about what the likelihood of people following your directions and how you want things to be structured and how you want your benefit to be paid and to whom and who you wanna look after.\n\nBecause that is that is the most important thing is thinking about what you want. And it's not selfish in any way. It's more just it's more just thinking about, you know, having a a benefit when someone passes away is not a rite of passage. No one ever has the right to receive inheritances. It's more just someone wanting to look after them.\n\nSo it's it's good that you're thinking about yourself and what you've worked so hard for and how you wanted to be directed. It's it's a good thing. You've done the right thing. I like\n\nChannel 1: Well,\n\nChannel 0: it.\n\nChannel 1: no. Honestly, Donna, you know, I was talking to you, oh god, I don't know, three months ago. Three, four months,\n\nChannel 0: Yeah.\n\nChannel 1: five months. And you you actually mentioned, you know, could you send us or I don't know how it come up. But could I send you a copy of my will?\n\nChannel 0: Yeah.\n\nChannel 1: And I looked at it, and I started to look into it. Not went hang on a minute. That's like, it's still got my ex wife's name in it. And\n\nChannel 0: Yeah.\n\nChannel 1: I\n\nChannel 0: Yeah.\n\nChannel 1: I I I got in touch with the solicitor from down home, down in New South.\n\nChannel 0: Mhmm.\n\nChannel 1: And I spoke\n\nChannel 0: Yep.\n\nChannel 1: to her and she said, well, look, technically, my ex wife's got no claim to anything. She said, technically. But she said because her name is on that will, it it\n\nChannel 0: Yeah.\n\nChannel 1: actually you know, she said, well, it's gonna create. If she wanted to,\n\nChannel 0: Yeah.\n\nChannel 1: it could create a hole and all that. Yeah. No. I agree with that. No.\n\nWe need to get rid of it.\n\nChannel 0: Yeah.\n\nChannel 1: I'll I'll I'll I'll get the whole lot. You know? Look, I'll I'll get pair of attorney. I'll get new will and the whole shooting match. And\n\nChannel 0: Yeah.\n\nChannel 1: so it's it's quite simply because you mentioned that\n\nChannel 0: Yeah.\n\nChannel 1: so I'm I'm doing it, and I'm getting it done so that everyone knows exactly what's gonna happen.\n\nChannel 0: Absolutely.\n\nChannel 1: You know? Like oh, yeah. You know, I've had bad health in the past as you know.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: You know? Like, shit can happen through me at any any job. You know? Like,\n\nChannel 0: Yeah.\n\nChannel 1: lucky lucky me. But\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: I've got to have things in order. And yeah. Yeah. No. And that's what I've done is try to get things in order.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. That's\n\nChannel 0: You're\n\nChannel 1: sort\n\nChannel 0: doing\n\nChannel 1: of it.\n\nChannel 0: well. You're doing very, very well. It's a lot to think about, but, no, you've done very well. And, yeah, it would be I do like the idea of having that on file just to make sure that we've got all the, you know, crosses, everything in order here as well. That way, if anything did happen unexpectedly, that, you know, we know who your executives are, how to help them get through the claim as quickly as possible.\n\nAnd, yeah, it's, again, just making sure everything's in order for you because you have you've got a lot going on.\n\nChannel 1: Well,\n\nChannel 0: You've got a\n\nChannel 1: look,\n\nChannel 0: lot going\n\nChannel 1: the\n\nChannel 0: on at the moment.\n\nChannel 1: the biggest thing is, well, you'd know who the solicitor is.\n\nChannel 0: Yep.\n\nChannel 1: You know? And then, you know, I don't know. Well, I've got no idea how you know, do you get notified that I'm bloody dead or whatever? How how does that work?\n\nChannel 0: Yeah. Yeah. So, generally, what happens is a member of your family or your executor would give us a call and say, let us know that you had passed away. We would then request we will check the will to make sure they are the executor because we can only talk to your executor of your will. We let\n\nChannel 1: Yep.\n\nChannel 0: them know what needs to happen, that we need the death certificate, and that we would contact the providers to start the claim, and we would liaise between the executor of your will, your beneficiaries of your super, and the super fund to make sure the claim is processed, get the paperwork done, and have the amount paid out as per as per your direction.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: So yeah. Yeah. It's it's it's about letting the kids know as well who\n\nChannel 0: Yep.\n\nChannel 1: you are and where where to contact you.\n\nChannel 0: Yep.\n\nChannel 1: It's\n\nChannel 0: Yep.\n\nChannel 1: the\n\nChannel 0: Just\n\nChannel 1: yeah.\n\nChannel 0: that you've\n\nChannel 1: Pretty\n\nChannel 0: got a financial adviser. They look after everything, and just to call them if anything happens. Yep. Yeah.\n\nChannel 1: Yeah. Yeah. No. I got that. Yeah.\n\nIt's I mean, anyway, horrible thought.\n\nChannel 0: It is. It is.\n\nChannel 1: Yeah. That's alright for you. You're earning about 30. You know,\n\nChannel 0: I can\n\nChannel 1: in a lot\n\nChannel 0: tell\n\nChannel 1: of\n\nChannel 0: you safely tell you I'm actually 41, Dennis.\n\nChannel 1: 41? No. You poor thing.\n\nChannel 0: I'm 41.\n\nChannel 1: Oh, god. That's that's nothing. Sorry. No. I thought you were younger than that, but\n\nChannel 0: No.\n\nChannel 1: anyway.\n\nChannel 0: That's okay. I do sound younger on the phone. I get it. It's not an issue at all. But, no, I am.\n\nI'm 41 this year, 42 at the end of this year, And my daughters are 19, nearly 20 and 21, and I've got a 10 year old son.\n\nChannel 1: Oh, god. What a handful.\n\nChannel 0: Yeah. No. Life is lots of fun. There's lots of twists and turns and things like that there, but I spend a lot of my day talking about estate planning and death and, you know, life insurance and payouts and things like that. So, you know, I do think about the risk side and how long you have till retirement and, you know, the risk of, you know, you seeing big dips and things like that.\n\nSo my job is to put protections in place as soon as we can sort of feel that that time coming. Can sort of feel that that time coming to make sure that you are able to enjoy the best you can from your retirement. So one of the things that, you know, to note about financial advisers is we do work under the best interest we do work under the best interest duty, so we do have to work in your best interest at all times and make sure that we are flagging flagging things that could be an issue. So that's what I definitely try to do to help you\n\nChannel 1: Well, Dana, I've been speaking to you now for, I don't know how many\n\nChannel 0: out.\n\nChannel 1: years. I can remember when you were working under Chevy. You know?\n\nChannel 0: Yep.\n\nChannel 1: Like, I don't know what your position was then, but you'd ring me because Chevy was gonna ring me later.\n\nChannel 0: Yep.\n\nChannel 1: You know? And I'm still here, and it's because I trust you, and I trust Sevy.\n\nChannel 0: Thank you. Thank you.\n\nChannel 1: You\n\nChannel 0: Yeah.\n\nChannel 1: know? And if I'm gonna give somebody control of my money, it has to be someone that I trust.\n\nChannel 0: Absolutely.\n\nChannel 1: So so that's that's it in a nutshell. You know, you're\n\nChannel 0: Yeah.\n\nChannel 1: you're\n\nChannel 0: No.\n\nChannel 1: the\n\nChannel 0: I\n\nChannel 1: financial\n\nChannel 0: I grip\n\nChannel 1: adviser.\n\nChannel 0: that.\n\nChannel 1: You you you deal in this every day. I don't.\n\nChannel 0: Mhmm. Yeah.\n\nChannel 1: So I'd I'd\n\nChannel 0: Thank you. Well, I\n\nChannel 1: take\n\nChannel 0: promise I will always look after\n\nChannel 1: your\n\nChannel 0: you. Always do the right thing.\n\nChannel 1: advice. I know you will. That's why I trust you.\n\nChannel 0: Thank you.\n\nChannel 1: You're welcome.\n\nChannel 0: Beautiful.\n\nChannel 1: It's the truth.\n\nChannel 0: Thank you, Dennis. I really appreciate it. I actually look forward to it. I see you in my calendar. I get a little bit excited and go look forward to chatting to you because you're a really, really great human being.\n\nAnd, yeah, it's important that we look after our clients, and it's really close to my heart as it is to Debbie. So I appreciate, yeah, your kind words, and, yeah, I'll get back into this research because it's really important to have it done for you. That way we can, you know, keep you working towards your goal in a in the safest way\n\nChannel 1: And the the cruise I've booked is out of out\n\nChannel 0: Okay.\n\nChannel 1: of Brisbane.\n\nChannel 0: Yep.\n\nChannel 1: Fifteen fifteen days out around New Zealand and back. So,\n\nChannel 0: Nice.\n\nChannel 1: you know, who knows? I might call. One night. I've I've got a you're Gold Coast, aren't you?\n\nChannel 0: Yeah. Southport. Yeah.\n\nChannel 1: Yeah. Yeah. Yeah. And oh, god. Once again, Bloody dogs everywhere here at the moment.\n\nYeah. I'm I'm yeah. I'm I'm if I get to Bundaberg and start work there, trust me, you'll sue me. I'll walk into the office one day.\n\nChannel 0: Yep. That'd be fantastic. I'd love to have you do that. I'd love to see you, and it'd be great. Oh, good.\n\nWhen is your cruise? When are you going on that cruise? When's it booked for?\n\nChannel 1: Fifteen this is the the big thing. I wanted to do a little little holiday next year,\n\nChannel 0: Yep.\n\nChannel 1: but no one no one would come with me. So\n\nChannel 0: Okay.\n\nChannel 1: I ended up I ended up booking a a cruise,\n\nChannel 0: Mhmm.\n\nChannel 1: and it's on the February 15.\n\nChannel 0: Okay.\n\nChannel 1: So\n\nChannel 0: In\n\nChannel 1: I've\n\nChannel 0: February.\n\nChannel 1: set it.\n\nChannel 0: Yep. Beautiful.\n\nChannel 1: So I'm home on the March 1 or something. And\n\nChannel 0: Yep.\n\nChannel 1: I've I've told all my friends that wouldn't come that, yeah, fair enough. I can understand it. But next year or not next year, the year after is compulsory. And I agreed\n\nChannel 0: Mhmm.\n\nChannel 1: to it. Silly silly buggers. And I'm I'm gonna do it actually leaves perfectly. I'm gonna do\n\nChannel 0: Yep.\n\nChannel 1: a cruise across to Hawaii\n\nChannel 0: Yep.\n\nChannel 1: for my sixtieth birthday.\n\nChannel 0: I love that. That's fantastic.\n\nChannel 1: So I'll be actually on the cruise ship on the March 30. You, beauty. Here we go. I'm 60.\n\nChannel 0: Yep.\n\nChannel 1: You know? We we're going away. So that's what I've got planned.\n\nChannel 0: That's fantastic.\n\nChannel 1: Yeah.\n\nChannel 0: Mhmm.\n\nChannel 1: Well, it's a bucket list thing. You know? I've gotta do it while I'm alive. Otherwise, you know, you miss out.\n\nChannel 0: Yes. Absolutely. No. That's\n\nChannel 1: Same.\n\nChannel 0: completely understandable.\n\nChannel 1: Do you hear Curtis? Do you yell on Curtis's or\n\nChannel 0: I have yeah. I have one. I just didn't really like how limited they were. I like to kind of, when I'm traveling, see as much as I possibly can and go as many places as possible. So I wasn't\n\nChannel 1: Yep.\n\nChannel 0: that big on the limitation of just being on a ship all the time, but my mom loves it. She's doing one in Hawaii in a few weeks.\n\nChannel 1: Yeah. Yeah. Yeah. No. Look.\n\nYeah. It's\n\nChannel 0: Yeah.\n\nChannel 1: it's their own.\n\nChannel 0: Yeah.\n\nChannel 1: And been been single. I was thinking of going to Bali, but\n\nChannel 0: Yep.\n\nChannel 1: when when you're single, Bali is not you know? Well, how do you go for a swim in the beach? Where do you put your wallet in your\n\nChannel 0: Yeah.\n\nChannel 1: you know, where's when you when you're on a cruise ship, you you can put your wallet down on the table\n\nChannel 0: Yeah.\n\nChannel 1: and go for a swim\n\nChannel 0: Yep.\n\nChannel 1: and you come back and your wallet's still exactly where it was. You know, look,\n\nChannel 0: Yes.\n\nChannel 1: it's different. Yeah. So, you know, hence, world sort of no one would come with me, so I went, stop it all, go on another cruise. And\n\nChannel 0: I love that. Yeah.\n\nChannel 1: and, you know, it's Princess Cruises, so they their age group is more my age group. So,\n\nChannel 0: Yep.\n\nChannel 1: yeah, I'm I'm looking forward to it. I can't wait, to be honest. Yeah.\n\nChannel 0: No? That'll be amazing. That'll be truly incredible. Yeah.\n\nChannel 1: Yeah. Anyone down there, I\n\nChannel 0: I\n\nChannel 1: suppose.\n\nChannel 0: just that's\n\nChannel 1: Oh,\n\nChannel 0: all\n\nChannel 1: sorry.\n\nChannel 0: good. I just also before I let you no. No. You're right. Before I let you go, I just wanted to book you back in in a couple of weeks to go through your advice document.\n\nIs that okay while I've got you here?\n\nChannel 1: Yep. Yep. Yep.\n\nChannel 0: Yep. Beautiful. Are you available maybe the Thursday, September 3?\n\nChannel 1: What time?\n\nChannel 0: I can do 03:30, four, 04:30, five, 05:30, 06:00, anytime you would prefer.\n\nChannel 1: Yeah. 04:00. 04:00 would be fine.\n\nChannel 0: 04:00. Yep. Perfect. I'll book you in there. That way, we can go through your advice document together.\n\nChannel 1: Yep.\n\nChannel 0: It won't take me long to complete the research and get everything together, so I'll have it ready for you for the September 3. That way, we're not hold we're not, you know, holding on too long. We've got get this done nice and quickly for you. How does that sound?\n\nChannel 1: Yeah. That that's fine, man. Whatever best suits\n\nChannel 0: Yep.\n\nChannel 1: you.\n\nChannel 0: That's perfect. I've got that one booked in there for you. I'll add a little text message reminder so it sends you a message that day to\n\nChannel 1: Yep.\n\nChannel 0: remind you that I'll be calling. And that way, if anything has come up and you're not available or you need to reschedule, you can let me know. Okay?\n\nChannel 1: Mhmm. Yep.\n\nChannel 0: Beautiful.\n\nChannel 1: Fantastic. Yep.\n\nChannel 0: Fantastic. Awesome. Thank you so much for that. I will let you go, but I appreciate you taking my call this afternoon. I'll get stuck into the research, and I'll talk to you on the third if it can go through it all.\n\nChannel 1: That'd be fantastic, Donna.\n\nChannel 0: Okay. Oh, good.\n\nChannel 1: It's\n\nChannel 0: Thank\n\nChannel 1: a\n\nChannel 0: you\n\nChannel 1: pleasure.\n\nChannel 0: so much,\n\nChannel 1: It's\n\nChannel 0: Janet.\n\nChannel 1: always a pleasure.\n\nChannel 0: Yeah. Thank you. Thank you. Me too.\n\nChannel 1: Yeah. Say a lot of 74 for me and tell\n\nChannel 0: I will.\n\nChannel 1: him I'm I'm still chasing me boat. But\n\nChannel 0: Absolutely.\n\nChannel 1: yeah. No. Thank you very much. I don't know. I appreciate it.\n\nChannel 0: Not a problem at all, Dennis. I'll talk to you in about two weeks. In the meantime, you look after yourself, and let me know if there's any changes or anything big that comes up. Okay?\n\nChannel 1: I I will. Yeah. Definitely.\n\nChannel 0: Beautiful. Thank you. You enjoy the rest of your afternoon.\n\nChannel 1: Okay. Thanks, Donna. Bye.\n\nChannel 0: Thanks. I'll talk to you soon, Dennis. See you later. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.0415075309574604}],"sentiment":"neutral","sentiment_score":0.0415075309574604,"channel":1,"num_words":1,"start":1.28,"end":1.78},{"sentences":[{"text":"Hi, Dennis.","start":2.56,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.18328354507684708},{"text":"It's Dana from Oakey Financial.","start":3.1999998,"end":5.06,"sentiment":"neutral","sentiment_score":0.22892188727855683},{"text":"How are you?","start":5.12,"end":6.02,"sentiment":"neutral","sentiment_score":0.25704047083854675}],"sentiment":"neutral","sentiment_score":0.22822979390621184,"channel":0,"num_words":10,"start":2.56,"end":6.02},{"sentences":[{"text":"Yeah.","start":6.8799996,"end":7.2,"sentiment":"neutral","sentiment_score":0.2108309864997864},{"text":"Not too bad, Donna.","start":7.2,"end":9.139999,"sentiment":"neutral","sentiment_score":0.3009551204741001},{"text":"Yeah.","start":9.2,"end":9.44,"sentiment":"positive","sentiment_score":0.4061843454837799},{"text":"I can't complain.","start":9.44,"end":10.34,"sentiment":"positive","sentiment_score":0.36077263951301575}],"sentiment":"neutral","sentiment_score":0.322572636935446,"channel":1,"num_words":9,"start":6.8799996,"end":10.34},{"sentences":[{"text":"Oh, I was when you said this was satisfying that I thought, oh, no.","start":9.92,"end":15.095,"sentiment":"neutral","sentiment_score":0.29235649747507914},{"text":"What's going wrong?","start":15.095,"end":15.975,"sentiment":"neutral","sentiment_score":-0.0032135633130868277},{"text":"Where is this saying where is this going?","start":15.975,"end":17.835,"sentiment":"neutral","sentiment_score":-0.04742758069187403}],"sentiment":"neutral","sentiment_score":0.1481571851670742,"channel":0,"num_words":25,"start":9.92,"end":17.835},{"sentences":[{"text":"Yeah.","start":19.455,"end":19.855,"sentiment":"neutral","sentiment_score":-0.0002078432589769363},{"text":"To be honest, I don't know.","start":19.855,"end":21.555,"sentiment":"neutral","sentiment_score":-0.05098145082592964}],"sentiment":"neutral","sentiment_score":-0.04372807831636497,"channel":1,"num_words":7,"start":19.455,"end":21.555},{"sentences":[{"text":"Yeah.","start":22.375,"end":22.875,"sentiment":"neutral","sentiment_score":0.14587609469890594},{"text":"Oh, all good.","start":23.494999,"end":25.115,"sentiment":"positive","sentiment_score":0.4463951388994853},{"text":"Look.","start":25.67,"end":25.99,"sentiment":"neutral","sentiment_score":0.3020005524158478},{"text":"I had you in for a bit of a catch up to see how things are going this afternoon because we said we sort of make sure we catch up regularly and, you know, keep track 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I jump into the call, just to let you know, would you record our calls for quality and training purposes?","start":36.309998,"end":40.785,"sentiment":"neutral","sentiment_score":0.08694305945010412},{"text":"Are you happy for me to proceed with that?","start":40.785,"end":42.965,"sentiment":"neutral","sentiment_score":0.14969351225429112}],"sentiment":"neutral","sentiment_score":0.10576819529136022,"channel":0,"num_words":30,"start":36.309998,"end":42.965},{"sentences":[{"text":"Yeah.","start":44.395,"end":44.875,"sentiment":"neutral","sentiment_score":0.12927743792533877},{"text":"Yeah.","start":44.875,"end":45.195,"sentiment":"neutral","sentiment_score":0.19414517283439636},{"text":"That's fine.","start":45.195,"end":46.015,"sentiment":"positive","sentiment_score":0.3538215905427933}],"sentiment":"neutral","sentiment_score":0.2577664479613304,"channel":1,"num_words":4,"start":44.395,"end":46.015},{"sentences":[{"text":"Lovely.","start":45.585,"end":46.085,"sentiment":"positive","sentiment_score":0.6667087078094482},{"text":"Excellent.","start":46.545,"end":47.045,"sentiment":"positive","sentiment_score":0.6663071513175964},{"text":"And I just need to do a security check there for you as well just to confirm your full name, your date of birth, and address I should have on file.","start":47.265,"end":54.245,"sentiment":"neutral","sentiment_score":0.23854425934053236}],"sentiment":"neutral","sentiment_score":0.26448145147525903,"channel":0,"num_words":33,"start":45.585,"end":54.245},{"sentences":[{"text":"Well, I think this is really funny because you actually rang me.","start":54.83,"end":58.75,"sentiment":"neutral","sentiment_score":-0.0284734300027291},{"text":"But 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because you're right.","start":63.02,"end":64.7,"sentiment":"neutral","sentiment_score":0.00482867774553597},{"text":"Sorry.","start":64.7,"end":65.02,"sentiment":"neutral","sentiment_score":-0.03161340951919556},{"text":"Go ahead.","start":65.02,"end":65.76,"sentiment":"neutral","sentiment_score":-0.00227610906586051}],"sentiment":"neutral","sentiment_score":-0.002407273809824671,"channel":0,"num_words":7,"start":63.02,"end":65.76},{"sentences":[{"text":"so name's Dennis hold Dennis James Holden.","start":66.19,"end":70.635,"sentiment":"neutral","sentiment_score":0.005813719272347433}],"sentiment":"neutral","sentiment_score":0.005813719272347433,"channel":1,"num_words":7,"start":66.19,"end":70.635},{"sentences":[{"text":"Yep.","start":71.26,"end":71.76,"sentiment":"neutral","sentiment_score":0.03297894820570946}],"sentiment":"neutral","sentiment_score":0.03297894820570946,"channel":0,"num_words":1,"start":71.26,"end":71.76},{"sentences":[{"text":"Birthday is thirtieth of the third sixty eight.","start":71.575005,"end":75.275,"sentiment":"neutral","sentiment_score":0.033336630556732416}],"sentiment":"neutral","sentiment_score":0.033336630556732416,"channel":1,"num_words":8,"start":71.575005,"end":75.275},{"sentences":[{"text":"Yep.","start":75.795,"end":76.295,"sentiment":"neutral","sentiment_score":0.042085058987140656}],"sentiment":"neutral","sentiment_score":0.042085058987140656,"channel":0,"num_words":1,"start":75.795,"end":76.295},{"sentences":[{"text":"And address, whichever one I gave you last time, I don't know.","start":76.135,"end":83.115005,"sentiment":"neutral","sentiment_score":0.03215865863239742},{"text":"You","start":83.55,"end":84.05,"sentiment":"neutral","sentiment_score":0.045429933816194534}],"sentiment":"neutral","sentiment_score":0.03317952595422797,"channel":1,"num_words":13,"start":76.135,"end":84.05},{"sentences":[{"text":"I'll give you a 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you'll","start":103.185,"end":107.665,"sentiment":"neutral","sentiment_score":0.14160894955459394}],"sentiment":"neutral","sentiment_score":0.18212594333532695,"channel":0,"num_words":37,"start":98.145,"end":107.665},{"sentences":[{"text":"Definitely.","start":107.655,"end":108.155,"sentiment":"neutral","sentiment_score":0.07641109824180603}],"sentiment":"neutral","sentiment_score":0.07641109824180603,"channel":1,"num_words":1,"start":107.655,"end":108.155},{"sentences":[{"text":"remember?","start":107.665,"end":108.165,"sentiment":"neutral","sentiment_score":0.04075625166296959}],"sentiment":"neutral","sentiment_score":0.04075625166296959,"channel":0,"num_words":1,"start":107.665,"end":108.165},{"sentences":[{"text":"Alright.","start":110.455,"end":110.695,"sentiment":"neutral","sentiment_score":0.0293758362531662},{"text":"No.","start":110.695,"end":111.015,"sentiment":"neutral","sentiment_score":-0.02404659613966942},{"text":"Look.","start":111.015,"end":111.515,"sentiment":"neutral","sentiment_score":-0.01705789566040039}],"sentiment":"neutral","sentiment_score":-0.00390955184896787,"channel":1,"num_words":3,"start":110.455,"end":111.515},{"sentences":[{"text":"Just a second.","start":111.36,"end":113.54,"sentiment":"neutral","sentiment_score":-0.025989431887865067}],"sentiment":"neutral","sentiment_score":-0.025989431887865067,"channel":0,"num_words":3,"start":111.36,"end":113.54},{"sentences":[{"text":"Yeah.","start":113.82,"end":114.06,"sentiment":"neutral","sentiment_score":0.013184458017349243},{"text":"Yeah.","start":114.06,"end":114.3,"sentiment":"neutral","sentiment_score":0.018537448719143867},{"text":"Yeah.","start":114.3,"end":114.8,"sentiment":"neutral","sentiment_score":0.01835363730788231},{"text":"Yeah.","start":116.14,"end":116.64,"sentiment":"neutral","sentiment_score":0.01109209470450878},{"text":"If I'm likely to forget it sort of 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know?","start":394.675,"end":395.235,"sentiment":"neutral","sentiment_score":-0.028885766863822937},{"text":"Like,","start":395.235,"end":395.735,"sentiment":"neutral","sentiment_score":-0.01647186279296875}],"sentiment":"neutral","sentiment_score":-0.04958353191614151,"channel":1,"num_words":9,"start":392.995,"end":395.735},{"sentences":[{"text":"Okay.","start":396.41,"end":396.91,"sentiment":"neutral","sentiment_score":0.02548252046108246},{"text":"Yep.","start":396.97,"end":397.47,"sentiment":"neutral","sentiment_score":0.04228855296969414}],"sentiment":"neutral","sentiment_score":0.0338855367153883,"channel":0,"num_words":2,"start":396.41,"end":397.47},{"sentences":[{"text":"less responsibility, you know, like, not managing, less stress, less everything.","start":398.16,"end":404.98,"sentiment":"neutral","sentiment_score":-0.05833982744000175},{"text":"So I'm I'm sort of looking at trying to, you know I know, make my make my work life a little bit easier and 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I would probably say that I'm, yeah, looking to retire and you know?","start":483.25,"end":493.11,"sentiment":"neutral","sentiment_score":-0.09018135722726583},{"text":"If that doesn't come off, I'd I'd probably be looking in one to two 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risk environment is suited to someone who's gonna work for the next six years who isn't wanting to access their money in the next year next six years, sorry, because you are taking more risk in the market to get greater potential returns.","start":537.36005,"end":551.165,"sentiment":"neutral","sentiment_score":-0.12539017668112795},{"text":"Where you are wanting to maybe look at accessing funds or possibly retiring in the next sort of two to three years at the very most, I'd be wanting to kind of look at reducing your risk level down a bit.","start":552.265,"end":565.38,"sentiment":"neutral","sentiment_score":-0.010175018230589425},{"text":"It does mean the expectation of returns is it is going to reduce as well.","start":565.51996,"end":570.18,"sentiment":"neutral","sentiment_score":-0.03750468740860621},{"text":"You don't kinda get the same returns as you do when you are taking on more risk, but there's also that market volatility.","start":570.72,"end":577.375,"sentiment":"neutral","sentiment_score":-0.10350781938304073},{"text":"We have seen a lot of ups and downs this year in the market, and I do","start":577.595,"end":581.595,"sentiment":"neutral","sentiment_score":-0.12642823159694672}],"sentiment":"neutral","sentiment_score":-0.0797415674514287,"channel":0,"num_words":143,"start":537.36005,"end":581.595},{"sentences":[{"text":"Yeah.","start":581.485,"end":581.985,"sentiment":"neutral","sentiment_score":-0.03619405999779701}],"sentiment":"neutral","sentiment_score":-0.03619405999779701,"channel":1,"num_words":1,"start":581.485,"end":581.985},{"sentences":[{"text":"think moving forward, that could definitely continue.","start":581.595,"end":584.095,"sentiment":"positive","sentiment_score":0.4424154779740742},{"text":"So I think one of the things I would like to maybe look at doing with you is looking to reduce that risk level back a little bit with the anticipation that you are wanting to access those funds very soon.","start":584.315,"end":595.68,"sentiment":"neutral","sentiment_score":0.20584382516581837},{"text":"So we're starting to","start":595.68,"end":597.52,"sentiment":"neutral","sentiment_score":0.09456216543912888}],"sentiment":"neutral","sentiment_score":0.22912988152641517,"channel":0,"num_words":52,"start":581.595,"end":597.52},{"sentences":[{"text":"Yeah.","start":597.45996,"end":597.95996,"sentiment":"neutral","sentiment_score":0.07196595519781113}],"sentiment":"neutral","sentiment_score":0.07196595519781113,"channel":1,"num_words":1,"start":597.45996,"end":597.95996},{"sentences":[{"text":"put some protections in place to protect your capital more.","start":597.52,"end":600.8,"sentiment":"neutral","sentiment_score":0.10119377821683884},{"text":"Does that make 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I've got just a couple of questions to sort of confirm with you.","start":613.53503,"end":625.22,"sentiment":"neutral","sentiment_score":0.1476439260519468}],"sentiment":"neutral","sentiment_score":0.18018734253059,"channel":0,"num_words":59,"start":605.615,"end":625.22},{"sentences":[{"text":"Now retirement wise, are we working on that 60 to 61 years of age, or, realistically, how long do you think before you're gonna start drawing income?","start":625.22,"end":638.425,"sentiment":"neutral","sentiment_score":0.0171898378542176},{"text":"Sorry.","start":638.425,"end":638.925,"sentiment":"neutral","sentiment_score":-0.06565100699663162}],"sentiment":"neutral","sentiment_score":0.014231236252401556,"channel":0,"num_words":28,"start":625.22,"end":638.925},{"sentences":[{"text":"Yeah.","start":639.255,"end":639.735,"sentiment":"neutral","sentiment_score":-0.058380838483572006},{"text":"If if if I and and this is the hard 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b, c, d.","start":747.565,"end":748.925,"sentiment":"neutral","sentiment_score":0.05247097183018923},{"text":"All of the above.","start":748.925,"end":750.305,"sentiment":"neutral","sentiment_score":0.08596454747021198},{"text":"Yes.","start":750.44495,"end":750.94495,"sentiment":"neutral","sentiment_score":0.18078577518463135}],"sentiment":"neutral","sentiment_score":0.08161420582069291,"channel":1,"num_words":9,"start":747.565,"end":750.94495},{"sentences":[{"text":"Absolutely.","start":752.385,"end":752.885,"sentiment":"positive","sentiment_score":0.34442591667175293},{"text":"The next one here is looking at the average rate of return you're trying to obtain over the longer term.","start":754.465,"end":759.48004,"sentiment":"neutral","sentiment_score":0.2348317302763462},{"text":"I'm just gonna pick that you're after the highest return possible for the risk profile you take.","start":759.48004,"end":763.88,"sentiment":"neutral","sentiment_score":0.29017768624950857},{"text":"Does that sound comfortable?","start":763.88,"end":765.10004,"sentiment":"neutral","sentiment_score":0.22978193685412407}],"sentiment":"neutral","sentiment_score":0.25936211752040045,"channel":0,"num_words":42,"start":752.385,"end":765.10004},{"sentences":[{"text":"Oh, look.","start":766.44,"end":767.16,"sentiment":"neutral","sentiment_score":0.08854611590504646},{"text":"Yeah.","start":767.16,"end":767.63995,"sentiment":"neutral","sentiment_score":0.15232306718826294},{"text":"Definitely.","start":767.63995,"end":768.13995,"sentiment":"neutral","sentiment_score":0.23998498916625977},{"text":"You know, look.","start":768.27997,"end":769.32,"sentiment":"neutral","sentiment_score":0.11237982908884685},{"text":"You wanna make as much as you can, 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know?","start":780.995,"end":781.655,"sentiment":"neutral","sentiment_score":-0.00006609223783016205}],"sentiment":"neutral","sentiment_score":0.0590825246181339,"channel":1,"num_words":16,"start":773.635,"end":781.655},{"sentences":[{"text":"Mhmm.","start":781.305,"end":781.805,"sentiment":"neutral","sentiment_score":-0.056517429649829865}],"sentiment":"neutral","sentiment_score":-0.056517429649829865,"channel":0,"num_words":1,"start":781.305,"end":781.805},{"sentences":[{"text":"You're asking","start":781.715,"end":782.455,"sentiment":"neutral","sentiment_score":-0.07397140562534332}],"sentiment":"neutral","sentiment_score":-0.07397140562534332,"channel":1,"num_words":2,"start":781.715,"end":782.455},{"sentences":[{"text":"Yes.","start":783.20996,"end":783.70996,"sentiment":"neutral","sentiment_score":-0.12934225797653198}],"sentiment":"neutral","sentiment_score":-0.12934225797653198,"channel":0,"num_words":1,"start":783.20996,"end":783.70996},{"sentences":[{"text":"the wrong 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the moment, but I can reduce the risk down the same as you're super if you're comfortable to do that.","start":2078.685,"end":2085.665,"sentiment":"neutral","sentiment_score":0.2006762307882309}],"sentiment":"neutral","sentiment_score":0.2006762307882309,"channel":0,"num_words":25,"start":2078.685,"end":2085.665},{"sentences":[{"text":"Well, it's it's lower risk anyway.","start":2086.2249,"end":2092.885,"sentiment":"neutral","sentiment_score":0.13163384795188904}],"sentiment":"neutral","sentiment_score":0.13163384795188904,"channel":1,"num_words":6,"start":2086.2249,"end":2092.885},{"sentences":[{"text":"It's lower than your super currently is.","start":2095.03,"end":2097.6099,"sentiment":"neutral","sentiment_score":0.06532382220029831},{"text":"Yeah.","start":2098.07,"end":2098.57,"sentiment":"neutral","sentiment_score":0.1314639449119568},{"text":"But if I reduce your super to the balanced portfolio, balance growth is one level above 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be kind of reducing risk in both areas does sound more appropriate for you, if that makes 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that of about 48,000 last time.","start":2423.555,"end":2429.1548,"sentiment":"neutral","sentiment_score":0.14183234324057897},{"text":"What kind of value would you value the Navara at now?","start":2429.1548,"end":2432.25,"sentiment":"neutral","sentiment_score":0.038913904265923935}],"sentiment":"neutral","sentiment_score":0.09828992675130184,"channel":0,"num_words":26,"start":2423.555,"end":2432.25},{"sentences":[{"text":"I'd I'd say around about the same.","start":2434.16,"end":2436.58,"sentiment":"neutral","sentiment_score":-0.017471998131700923},{"text":"It 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I think this year, it's done 2,000 kilometers, maybe.","start":2439.92,"end":2447.715,"sentiment":"neutral","sentiment_score":0.03346527088433504}],"sentiment":"neutral","sentiment_score":0.03346527088433504,"channel":1,"num_words":10,"start":2439.92,"end":2447.715},{"sentences":[{"text":"You're well.","start":2449.295,"end":2450.195,"sentiment":"neutral","sentiment_score":0.14046818017959595}],"sentiment":"neutral","sentiment_score":0.14046818017959595,"channel":0,"num_words":2,"start":2449.295,"end":2450.195},{"sentences":[{"text":"That's that's it.","start":2450.975,"end":2452.2551,"sentiment":"neutral","sentiment_score":0.07571999977032344},{"text":"Like, it's 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to","start":2501.185,"end":2508.405,"sentiment":"neutral","sentiment_score":0.1861709157625834}],"sentiment":"neutral","sentiment_score":0.1861709157625834,"channel":1,"num_words":15,"start":2501.185,"end":2508.405},{"sentences":[{"text":"Mhmm.","start":2508.1099,"end":2508.6099,"sentiment":"neutral","sentiment_score":0.05108577385544777}],"sentiment":"neutral","sentiment_score":0.05108577385544777,"channel":0,"num_words":1,"start":2508.1099,"end":2508.6099},{"sentences":[{"text":"probably 14,000, I'd say.","start":2508.545,"end":2515.78,"sentiment":"neutral","sentiment_score":0.03540656389668584}],"sentiment":"neutral","sentiment_score":0.03540656389668584,"channel":1,"num_words":4,"start":2508.545,"end":2515.78},{"sentences":[{"text":"Yep.","start":2517.065,"end":2517.565,"sentiment":"neutral","sentiment_score":0.05187980458140373},{"text":"Is it the total value of the new boat that you're 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know?","start":2685.68,"end":2686.16,"sentiment":"neutral","sentiment_score":0.03153473325073719},{"text":"Like,","start":2686.16,"end":2686.66,"sentiment":"neutral","sentiment_score":0.04483536630868912}],"sentiment":"neutral","sentiment_score":0.04221002534031868,"channel":1,"num_words":10,"start":2682.88,"end":2686.66},{"sentences":[{"text":"Yes.","start":2686.805,"end":2687.28,"sentiment":"neutral","sentiment_score":0.1209625080227852}],"sentiment":"neutral","sentiment_score":0.1209625080227852,"channel":0,"num_words":1,"start":2686.805,"end":2687.28},{"sentences":[{"text":"Should be okay.","start":2690.785,"end":2692.085,"sentiment":"neutral","sentiment_score":0.16180740793546042}],"sentiment":"neutral","sentiment_score":0.16180740793546042,"channel":1,"num_words":3,"start":2690.785,"end":2692.085},{"sentences":[{"text":"Yep.","start":2693.84,"end":2694.24,"sentiment":"neutral","sentiment_score":0.15473419427871704},{"text":"That's okay.","start":2694.24,"end":2694.8,"sentiment":"neutral","sentiment_score":0.23134111613035202},{"text":"Because what I can do as part of this advice for you is I'll project up to the age of 60 to sort of see what we expect over the next sort of two years to give you an idea of what happens at that point.","start":2694.8,"end":2708.275,"sentiment":"neutral","sentiment_score":0.14922330139771753},{"text":"But then I can also look at between 60 to 67, drawing down the income you need as a projected outcome to give you an idea of what this looks like based on the current circumstances.","start":2708.7349,"end":2722.21,"sentiment":"neutral","sentiment_score":0.12107551511791018},{"text":"And then from 67 onwards, getting age pension just to sort of project and see how long your super is expected to last at this point.","start":2723.87,"end":2731.625,"sentiment":"neutral","sentiment_score":0.10167734138667583}],"sentiment":"neutral","sentiment_score":0.13048664604624113,"channel":0,"num_words":111,"start":2693.84,"end":2731.625},{"sentences":[{"text":"Is that okay?","start":2731.6848,"end":2732.405,"sentiment":"neutral","sentiment_score":0.14471680919329324},{"text":"Does that sound 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change.","start":2737.6848,"end":2739.545,"sentiment":"positive","sentiment_score":0.4933136999607086},{"text":"And when you do get to the year that you decide you wanna retire,","start":2739.765,"end":2744.27,"sentiment":"neutral","sentiment_score":0.1341901176742145}],"sentiment":"neutral","sentiment_score":0.258029925947388,"channel":0,"num_words":24,"start":2736.005,"end":2744.27},{"sentences":[{"text":"Yep.","start":2744.01,"end":2744.51,"sentiment":"neutral","sentiment_score":0.11453955620527267}],"sentiment":"neutral","sentiment_score":0.11453955620527267,"channel":1,"num_words":1,"start":2744.01,"end":2744.51},{"sentences":[{"text":"I will update the advice again, and we will really get into the nitty gritty of the drawdown, what that looks like, how long that's expected to last, what we do with the money and the investment, all the bits and pieces there.","start":2745.21,"end":2758.825,"sentiment":"neutral","sentiment_score":0.073420804210527},{"text":"But for sort of here on out, because you are so close to those retirement years, it just kinda gives you a snapshot of the expected projected outcome based on the current circumstances.","start":2759.845,"end":2770.44,"sentiment":"neutral","sentiment_score":0.05907443617329453},{"text":"So you can sort of see what you projected for to make it a bit clearer, if that makes 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and, like, there's there's and there's so many variables, Dana, in that too.","start":2779.495,"end":2787.675,"sentiment":"neutral","sentiment_score":-0.0033730139756309135}],"sentiment":"neutral","sentiment_score":-0.0033730139756309135,"channel":1,"num_words":14,"start":2779.495,"end":2787.675},{"sentences":[{"text":"Yeah.","start":2787.625,"end":2788.125,"sentiment":"neutral","sentiment_score":0.004549603443592787}],"sentiment":"neutral","sentiment_score":0.004549603443592787,"channel":0,"num_words":1,"start":2787.625,"end":2788.125},{"sentences":[{"text":"You 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look at it now","start":2794.52,"end":2797.02,"sentiment":"neutral","sentiment_score":0.06440724929173787}],"sentiment":"neutral","sentiment_score":0.06440724929173787,"channel":1,"num_words":9,"start":2794.52,"end":2797.02},{"sentences":[{"text":"Yep.","start":2797.65,"end":2798.15,"sentiment":"neutral","sentiment_score":0.040760524570941925}],"sentiment":"neutral","sentiment_score":0.040760524570941925,"channel":0,"num_words":1,"start":2797.65,"end":2798.15},{"sentences":[{"text":"and and, you know, what what happens tomorrow is 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I will just to kind of recap, I will go back and do up a new advice document.","start":2829.38,"end":2834.92,"sentiment":"neutral","sentiment_score":0.12108669665298964}],"sentiment":"neutral","sentiment_score":0.19950487723816995,"channel":0,"num_words":23,"start":2825.885,"end":2834.92},{"sentences":[{"text":"We will move you into the balanced environment between your super and your investment portfolio.","start":2834.98,"end":2841.24,"sentiment":"neutral","sentiment_score":0.15197122991085052},{"text":"So we're dropping the risk nice and heavily towards accessing super around about the age of 60 to 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risks.","start":2887.41,"end":2890.3699,"sentiment":"neutral","sentiment_score":-0.2236318349838257},{"text":"So I'll go back and look at those.","start":2890.3699,"end":2893.17,"sentiment":"neutral","sentiment_score":0.12017440795898438},{"text":"I'll also project the outcome for you, factor in, you know, age pension at 67 based on current circumstances, and look at how long super is expected to last.","start":2893.17,"end":2903.375,"sentiment":"neutral","sentiment_score":0.17912890685015712}],"sentiment":"neutral","sentiment_score":0.08812221124464152,"channel":0,"num_words":49,"start":2885.345,"end":2903.375},{"sentences":[{"text":"And I'll come back, and we'll go to that advice document together.","start":2903.5151,"end":2906.655,"sentiment":"neutral","sentiment_score":0.21169154470165572},{"text":"I'll let you know what I'm recommending, how and why, the advantages and disadvantages, the risks involved, and I'll also have the best interest duty which relates my recommendations 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The speaker emphasizes the importance of preparing the portfolio for market volatility and reducing risk levels to protect investments. They also discuss the importance of diversifying investments and the importance of trusting advisers. The conversation ends with a discussion of the customer's upcoming trip to Hawaii and their desire to go on a cruise."},"intents":{"segments":[{"text":"And I just need to do a security check there for you as well just to confirm your full name, your date of birth, and address I should have on file.","start_word":135,"end_word":165,"intents":[{"intent":"Provide security check details","confidence_score":0.0005081509},{"intent":"Confirm details","confidence_score":0.03329145},{"intent":"Confirm identity","confidence_score":0.19582623}]},{"text":"And address, whichever one I gave you last time, I don't know. You I'll give you a hint. We have we have cool and then on file. 66 Wallace Street, Coolamon. Beautiful.","start_word":215,"end_word":246,"intents":[{"intent":"Confirm address","confidence_score":0.07951087}]},{"text":"I can always set a simple password. Is there maybe a password you'd like me to confirm each time I talk to you, something that you'll Definitely. remember? Alright.","start_word":284,"end_word":312,"intents":[{"intent":"Set password","confidence_score":0.24660465}]},{"text":"And, yeah, look, we do do security whenever you call us, and we call you because, believe it or not, there is a very high risk of fraud where someone is called directly and, say, somebody else answers the phone pretending to be you. And if we don't double check that we are speaking to you, then there is that risk of that of, like, security, you know, issues. So we do we are Yeah.","start_word":339,"end_word":413,"intents":[{"intent":"Address fraud concerns","confidence_score":0.0558442}]},{"text":"But failing that, I would probably say that I'm, yeah, looking to retire and you know? If that doesn't come off, I'd I'd probably be looking in one to two years. Yes. Okay. Yeah.","start_word":1111,"end_word":1144,"intents":[{"intent":"Discuss retirement plans","confidence_score":0.0605553}]},{"text":"I've got a little risk profile questionnaire just to kinda go through sorta gauge whereabouts you fit. I have an idea of the portfolio I'd like to put you into, but just to sort of gauge where your comfort level is as well, I've got just a couple of questions to sort of confirm with you.","start_word":1454,"end_word":1509,"intents":[{"intent":"Assess portfolio fit","confidence_score":0.045612585}]},{"text":"The next one here is looking at the average rate of return you're trying to obtain over the longer term. I'm just gonna pick that you're after the highest return possible for the risk profile you take. Does that sound comfortable? 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And Yep. you you never know, you know, like, good old president Trump can do something and it goes up in hell of a hurry. Then he can do something the next morning and it comes down. Yes. Yes.","start_word":3157,"end_word":3205,"intents":[{"intent":"Communicate","confidence_score":0.0031416984}]},{"text":"But if we lower the risk a little bit, Mhmm. then you should come out okay at the end.","start_word":3232,"end_word":3250,"intents":[{"intent":"Reduce risk levels","confidence_score":0.058195703}]},{"text":"The markets do go up and down, and I would love to control them, but I don't either. 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Look.","start_word":5182,"end_word":5193,"intents":[{"intent":"Assess financial goals","confidence_score":0.000060138675}]},{"text":"And with the investment account, are you wanting to be putting some money in on a regular basis to keep kind of growing and building on that investment account, or you're sort of with everything going on, preferring just to keep it in your savings account?","start_word":5438,"end_word":5483,"intents":[{"intent":"Invest money","confidence_score":0.0068265903}]},{"text":"And your Nissan Navara, we had a value on that of about 48,000 last time. What kind of value would you value the Navara at now?","start_word":5574,"end_word":5599,"intents":[{"intent":"Assess vehicle value","confidence_score":0.080697864}]},{"text":"But what is your sort of plan on purchasing the boat that you're planning to live on?","start_word":5883,"end_word":5899,"intents":[{"intent":"Confirm boat purchase plan","confidence_score":0.0019605616}]},{"text":"But what is your sort of plan on purchasing the boat that you're planning to live on? Look.","start_word":5883,"end_word":5900,"intents":[{"intent":"Ask about living arrangements","confidence_score":0.000098322475},{"intent":"Confirm boat purchase","confidence_score":0.005631669}]},{"text":"rent are you paying at the moment?","start_word":6002,"end_word":6008,"intents":[{"intent":"Determine financial status","confidence_score":0.0005061711}]},{"text":"What kind of income do you think you're gonna need to live on per week?","start_word":6053,"end_word":6067,"intents":[{"intent":"Ask about income forecast","confidence_score":0.0036828616}]},{"text":"Well, if I can get a if I could get a loan for a boat, Yep.","start_word":6068,"end_word":6083,"intents":[{"intent":"Inquire about loan repayment plan","confidence_score":0.0032761134},{"intent":"Request loan information","confidence_score":0.00015773694},{"intent":"Ask about loan requirements","confidence_score":0.040199406},{"intent":"Ask about loan requirement","confidence_score":0.00023062849}]},{"text":"Because what I can do as part of this advice for you is I'll project up to the age of 60 to sort of see what we expect over the next sort of two years to give you an idea of what happens at that point.","start_word":6119,"end_word":6164,"intents":[{"intent":"Inquire about project timeline","confidence_score":0.0010897184}]},{"text":"I will update the advice again, and we will really get into the nitty gritty of the drawdown, what that looks like, how long that's expected to last, what we do with the money and the investment, all the bits and pieces there.","start_word":6261,"end_word":6303,"intents":[{"intent":"Update advice","confidence_score":0.78319734}]},{"text":"But for sort of here on out, because you are so close to those retirement years, it just kinda gives you a snapshot of the expected projected outcome based on the current circumstances. So you can sort of see what you projected for to make it a bit clearer, if that makes sense. Yeah.","start_word":6304,"end_word":6357,"intents":[{"intent":"Assess projected outcome","confidence_score":0.0558319}]},{"text":"I would do whatever I possibly can within the now to to help you out, to give you a bit of clarity, and then we just keep reviewing it, keep updating it as much as we absolutely need to. Okay? Yeah.","start_word":6412,"end_word":6452,"intents":[{"intent":"Provide clarity","confidence_score":0.31863952}]},{"text":"Well, I will just to kind of recap, I will go back and do up a new advice document. We will move you into the balanced environment between your super and your investment portfolio. So we're dropping the risk nice and heavily towards accessing super around about the age of 60 to 61. I Yeah.","start_word":6461,"end_word":6515,"intents":[{"intent":"Evaluate investment portfolio","confidence_score":0.0029983954}]},{"text":"will look at how to have you invested, try to keep you as low risk as I can, make sure we're diversifying.","start_word":6516,"end_word":6537,"intents":[{"intent":"Suggest diversifying investment strategies","confidence_score":0.00027561412}]},{"text":"I think it would be good to not fact active managers, so we don't want any higher risk investment managers where they're trying to outperform against the market. They're trying to climb the market, things like that. I think sticking to more lower risk passive investments that are tracking in indices and low cost might save you a bit in investment fees as well, might be the best way to go.","start_word":6538,"end_word":6608,"intents":[{"intent":"Recommend lower investment managers","confidence_score":0.0022109116},{"intent":"Recommend low-risk investments","confidence_score":0.0006654955}]},{"text":"I mean, at the end of the day, all these things are put in place to protect you and everything that you've worked so hard for. You know, if you were to pass away, and I don't want that to ever happen, I want you to get to retirement, and I wanna help you through those years and make sure that you get to live on your boat and that you get to, you know, draw your income.","start_word":7379,"end_word":7456,"intents":[{"intent":"Provide assistance","confidence_score":0.00039135502}]},{"text":"And you you actually mentioned, you know, could you send us or I don't know how it come up. But could I send you a copy of my will?","start_word":7627,"end_word":7655,"intents":[{"intent":"Send copy of will","confidence_score":0.18779075}]},{"text":"And I looked at it, and I started to look into it. Not went hang on a minute. That's like, it's still got my ex wife's name in it. Yeah.","start_word":7657,"end_word":7686,"intents":[{"intent":"Look into document","confidence_score":0.013967284}]},{"text":"to her and she said, well, look, technically, my ex wife's got no claim to anything. She said, technically. But she said because her name is on that will, it it Yeah.","start_word":7711,"end_word":7742,"intents":[{"intent":"Confirm misunderstanding","confidence_score":0.00021846798}]},{"text":"I'll I'll I'll I'll get the whole lot. You know? Look, I'll I'll get pair of attorney. I'll get new will and the whole shooting match. And Yeah. so it's it's quite simply because you mentioned that Yeah. so I'm I'm doing it, and I'm getting it done so that everyone knows exactly what's gonna happen. Absolutely.","start_word":7780,"end_word":7836,"intents":[{"intent":"Make decision","confidence_score":0.0021005392}]},{"text":"Look, I'll I'll get pair of attorney. I'll get new will and the whole shooting match. And Yeah.","start_word":7790,"end_word":7807,"intents":[{"intent":"Get new solicitor","confidence_score":0.002700175}]},{"text":"And, yeah, it would be I do like the idea of having that on file just to make sure that we've got all the, you know, crosses, everything in order here as well. That way, if anything did happen unexpectedly, that, you know, we know who your executives are, how to help them get through the claim as quickly as possible.","start_word":7928,"end_word":7988,"intents":[{"intent":"Process claims and ensure proper payment.","confidence_score":3.1491043e-9}]},{"text":"Well, I take promise I will always look after your you. Always do the right thing. advice. I know you will. That's why I trust you. Thank you.","start_word":8682,"end_word":8709,"intents":[{"intent":"Seeking advice","confidence_score":0.00009021816}]},{"text":"Thank you, Dennis. I really appreciate it.","start_word":8716,"end_word":8722,"intents":[{"intent":"Expressing gratitude","confidence_score":0.29566464},{"intent":"Expressing gratitude","confidence_score":0.15807244},{"intent":"Expressing gratitude","confidence_score":0.32273403},{"intent":"Expressing gratitude","confidence_score":0.28244352},{"intent":"Expressing gratitude","confidence_score":0.2527404}]},{"text":"Thank you, Dennis. I really appreciate it. I actually look forward to it. I see you in my calendar. I get a little bit excited and go look forward to chatting to you because you're a really, really great human being.","start_word":8716,"end_word":8756,"intents":[{"intent":"Acknowledging past interaction","confidence_score":0.00010961731}]},{"text":"of Brisbane.","start_word":8833,"end_word":8834,"intents":[{"intent":"Sharing cruise itinerary","confidence_score":0.00025396494}]},{"text":"Fifteen fifteen days out around New Zealand and back. So, Nice.","start_word":8836,"end_word":8846,"intents":[{"intent":"Considering options","confidence_score":0.0044197394}]},{"text":"I'd love to have you do that. I'd love to see you, and it'd be great.","start_word":8914,"end_word":8929,"intents":[{"intent":"Expressing interest in being on cruise","confidence_score":0.0000010784125}]},{"text":"I'd love to have you do that. I'd love to see you, and it'd be great. Oh, good.","start_word":8914,"end_word":8931,"intents":[{"intent":"Expressing desire to travel","confidence_score":0.0040033325}]},{"text":"When is your cruise? When are you going on that cruise?","start_word":8932,"end_word":8942,"intents":[{"intent":"Confirming itinerary","confidence_score":0.00072819187}]},{"text":"When's it booked for? Fifteen this is the the big thing. I wanted to do a little little holiday next year, Yep. but no one no one would come with me. So Okay. I ended up I ended up booking a a cruise, Mhmm. and it's on the February 15. Okay.","start_word":8944,"end_word":8994,"intents":[{"intent":"Book cruise","confidence_score":0.815719}]},{"text":"I wanted to do a little little holiday next year, Yep.","start_word":8954,"end_word":8964,"intents":[{"intent":"Plan vacation","confidence_score":0.029601933}]},{"text":"a cruise across to Hawaii Yep. for my sixtieth birthday. I love that.","start_word":9064,"end_word":9076,"intents":[{"intent":"Explore Hawaii","confidence_score":0.0010832595}]},{"text":"Before I let you go, I just wanted to book you back in in a couple of weeks to go through your advice document. Is that okay while I've got you here? Yep. Yep.","start_word":9416,"end_word":9449,"intents":[{"intent":"Book advice documents","confidence_score":0.000011350693}]},{"text":"I'll add a little text message reminder so it sends you a message that day to remind Yep. you that I'll be calling. And that way, if anything has come up and you're not available or you need to reschedule, you can let me know. Okay?","start_word":9574,"end_word":9619,"intents":[{"intent":"Remind about call","confidence_score":0.020578146}]},{"text":"Thank you so much for that. I will let you go, but I appreciate you taking my call this afternoon. I'll get stuck into the research, and I'll talk to you on the third if it can go through it all. That'd be fantastic, Donna. Okay.","start_word":9626,"end_word":9671,"intents":[{"intent":"Offer assistance","confidence_score":0.012141774}]},{"text":"That'd be fantastic, Donna. Okay. Oh, good. It's Thank a you pleasure. so much, It's Janet. always a pleasure. Yeah.","start_word":9667,"end_word":9686,"intents":[{"intent":"Introduce oneself","confidence_score":0.008401228}]},{"text":"Thank you. You enjoy the rest of your afternoon. Okay.","start_word":9768,"end_word":9777,"intents":[{"intent":"End call","confidence_score":0.013658069}]}]},"sentiments":{"segments":[{"text":"Hello? Hi, Dennis. It's Dana from Oakey Financial. How are you? Yeah. Not too bad, Donna.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.22698412835597992},{"text":"Yeah. I can't complain.","start_word":16,"end_word":19,"sentiment":"positive","sentiment_score":0.3664640188217163},{"text":"Oh, I was when you said this was satisfying that I thought, oh, no. What's going wrong? Where is this saying where is this going? Yeah. To be honest, I don't know. Yeah.","start_word":20,"end_word":52,"sentiment":"neutral","sentiment_score":0.08783905953168869},{"text":"Oh, all good.","start_word":53,"end_word":55,"sentiment":"positive","sentiment_score":0.43698152899742126},{"text":"Look. I had you in for a bit of a catch up to see how things are going this afternoon because we said we sort of make sure we catch up regularly and, you know, keep track of Yeah. everything. Yeah. Yep. Yep. Before I jump into the call, just to let you know, would you record our calls for quality and training purposes? Are you happy for me to proceed with that? Yeah. Yeah.","start_word":56,"end_word":130,"sentiment":"neutral","sentiment_score":0.1356699764728546},{"text":"That's fine. Lovely. Excellent.","start_word":131,"end_word":134,"sentiment":"positive","sentiment_score":0.4871178865432739},{"text":"And I just need to do a security check there for you as well just to confirm your full name, your date of birth, and address I should have on file. Well, I think this is really funny because you actually rang me. But yeah. I Right. know. I know. I know. We My do name that because you're right. Sorry. Go ahead. so name's Dennis hold Dennis James Holden. Yep. Birthday is thirtieth of the third sixty eight. Yep. And address, whichever one I gave you last time, I don't know. You I'll give you a hint. We have we have cool and then on file. 66 Wallace Street, Coolamon.","start_word":135,"end_word":245,"sentiment":"neutral","sentiment_score":0.07047788798809052},{"text":"Beautiful.","start_word":246,"end_word":246,"sentiment":"positive","sentiment_score":0.5493043065071106},{"text":"That's the one that you told me you wanted to keep on file last time. You're happy Yes. to keep that one on file? Yeah. Yes. I can I can make it a lot easier for you? I can always set a simple password. Is there maybe a password you'd like me to confirm each time I talk to you, something that you'll Definitely. remember? Alright. No. Look. Just a second. Yeah. Yeah. Yeah. Yeah. If I'm likely to forget it sort of thing. Yes. No. That's okay.","start_word":247,"end_word":334,"sentiment":"neutral","sentiment_score":0.14342856407165527},{"text":"It's all good.","start_word":335,"end_word":337,"sentiment":"positive","sentiment_score":0.3566603660583496},{"text":"And, yeah, look, we do do security whenever you call us, and we call you because, believe it or not, there is a very high risk of fraud where someone is called directly and, say, somebody else answers the phone pretending to be you. And if we don't double check that we are speaking to you, then there is that risk of that of, like, security, you know, issues. So we do we are Yeah. very conscious, Yeah. Yeah. and we do do it both ways now. But I I understand what you're saying. I do make sure that we're, you know good thing is Oh, I do look. know your Yeah. voice. I So I I I understand. I just go, yeah. Yeah. Crazy is this. You rang me. I know. You get nothing. I know. I Yeah. know. It's it's a crazy world. We live in where we have to take some bizarre security measures. I don't think twenty years ago, we ever would have thought we had to take the kind of security measures we do these days. So yeah. Yeah. 999. Correct. Bit tough. Yeah. All And good. it's a You're right. Sorry. it's a hell of a lot easier than that third party stuff that, you know, like a lot Yeah. of businesses now. You've, Yeah. you know, you you sign in, you put your password in, you get into it, and then they've gotta send you Yep. a code, and then they Yep. yeah. Yeah. Yeah. Yeah.","start_word":338,"end_word":590,"sentiment":"neutral","sentiment_score":-0.05117619037628174},{"text":"Now that drives me up a bloody wall, to be honest.","start_word":591,"end_word":601,"sentiment":"negative","sentiment_score":-0.4129955470561981},{"text":"Absolutely. I completely understand where you're going with that. Yep. No. All good. I did the other week send through a copy of your updated portfolio reports for your super and for your investment account. Yep. Yep.","start_word":602,"end_word":638,"sentiment":"neutral","sentiment_score":0.09071671217679976},{"text":"Having a look, they are doing really well.","start_word":639,"end_word":646,"sentiment":"positive","sentiment_score":0.377985566854477},{"text":"Obviously, you're super you are in that more growth environment. We did kind of talk about the option of reducing risk depending on, you know, whether sorry. Whether you wanted to change your retirement age or not. What are you sort of still thinking about retirement age after? Do you think you're sort of wanting to maybe start dropping hours earlier and retire earlier than what we had originally, or do you think you're still willing to work a bit longer? What's your thoughts there? Well, look.","start_word":647,"end_word":733,"sentiment":"neutral","sentiment_score":0.03706272485955008},{"text":"It's it's it's really hard for me at the moment. Don't know what to be honest, about twenty minutes ago, I got an email from my doctor saying they've got correspondence from the surgeons and all all the big ones.","start_word":734,"end_word":773,"sentiment":"negative","sentiment_score":-0.4445121884346008},{"text":"Mhmm. And they've been trying to get in touch with me. Yes. Well, news to me. So Yeah. I really I really, you know, look, I haven't a text message or anything. No. And I check my mailbox about once every six months. So, you know, Yeah. as in my mailbox, the physical mail. So I I don't know what's going Yes. there. Like, Mhmm.","start_word":774,"end_word":838,"sentiment":"neutral","sentiment_score":-0.1589687466621399},{"text":"that that's that's a little bit of a holy shit.","start_word":839,"end_word":848,"sentiment":"negative","sentiment_score":-0.618327260017395},{"text":"Right on. Yeah. Okay. I'll I'll sort that out. Yeah. Don't know what that is gonna involve. Yeah. Okay.","start_word":849,"end_word":867,"sentiment":"neutral","sentiment_score":-0.2094404697418213},{"text":"I I know that I will not stay where I am Mhmm. for very long.","start_word":868,"end_word":882,"sentiment":"negative","sentiment_score":-0.37595000863075256},{"text":"I'd like Okay. to to be honest, I know I pulled in yesterday.","start_word":883,"end_word":895,"sentiment":"neutral","sentiment_score":-0.23996205627918243},{"text":"The way they treated me, I nearly said, shove it up. You bum on me out of here.","start_word":896,"end_word":913,"sentiment":"negative","sentiment_score":-0.6746052503585815},{"text":"Yeah. But Yeah. I had an interview yesterday afternoon for a job down at. Yep. Yep.","start_word":914,"end_word":929,"sentiment":"neutral","sentiment_score":-0.14108872413635254},{"text":"Lot less money.","start_word":930,"end_word":932,"sentiment":"negative","sentiment_score":-0.4094967544078827},{"text":"It's only paying a 101,000 a year, but Yes.","start_word":933,"end_word":941,"sentiment":"neutral","sentiment_score":-0.2574583888053894},{"text":"it's a canceled job.","start_word":942,"end_word":945,"sentiment":"negative","sentiment_score":-0.3652736246585846},{"text":"If I get there, I I think I can probably stretch things out Okay. for about three or four years. You know? Like, Okay. Yep. less responsibility, you know, like, not managing, less stress, less everything. So I'm I'm sort of looking at trying to, you know I know, make my make my work life a little bit easier and longer. Yes. Obviously, lot less money, but if I'm, you know, you know, going to work and coming home and less stress and and living a, you know, a a friendly sort of lifestyle, serving me friends, you know, doing me doing me fishing and whatever down there. I think that's and I'm close I'm close to Brisbane, so I can Yes. get to I can get to my family down in Wagga or my family up in Townsville Yes. quickly. Yes. So yeah. Look. I'm I'm I had the interview.","start_word":946,"end_word":1096,"sentiment":"neutral","sentiment_score":0.13254980654116497},{"text":"I think all went well.","start_word":1097,"end_word":1101,"sentiment":"positive","sentiment_score":0.44825515151023865},{"text":"I'm just waiting on the outcome of that. Okay. But failing that, I would probably say that I'm, yeah, looking to retire and you know? If that doesn't come off, I'd I'd probably be looking in one to two years. Yes. Okay. Yeah.","start_word":1102,"end_word":1144,"sentiment":"neutral","sentiment_score":-0.022633645683526993},{"text":"Absolutely. Perfect.","start_word":1145,"end_word":1146,"sentiment":"positive","sentiment_score":0.5272278785705566},{"text":"So one of the things that well, I know we have you're sort of touching on over the past couple of months is because you're in that growth kind of environment within your super fund, that is where you are taking on a bit more risk. So you are 80% invested in, say, shares, both Australian and international, also commodities like gold and silver and property, and then have a small 20 component in those low risk defensive assets like things like cash, bonds, and fixed interest. Uh-huh. That kind of higher risk environment is suited to someone who's gonna work for the next six years who isn't wanting to access their money in the next year next six years, sorry, because you are taking more risk in the market to get greater potential returns. Where you are wanting to maybe look at accessing funds or possibly retiring in the next sort of two to three years at the very most, I'd be wanting to kind of look at reducing your risk level down a bit. It does mean the expectation of returns is it is going to reduce as well. You don't kinda get the same returns as you do when you are taking on more risk, but there's also that market volatility. We have seen a lot of ups and downs this year in the market, and I do Yeah.","start_word":1147,"end_word":1378,"sentiment":"neutral","sentiment_score":-0.01253734529018402},{"text":"think moving forward, that could definitely continue.","start_word":1379,"end_word":1385,"sentiment":"positive","sentiment_score":0.4445132315158844},{"text":"So I think one of the things I would like to maybe look at doing with you is looking to reduce that risk level back a little bit with the anticipation that you are wanting to access those funds very soon. So we're starting to Yeah. put some protections in place to protect your capital more. Does that make sense? Yeah. No. I agree. 100%. Yep. Yep.","start_word":1386,"end_word":1452,"sentiment":"neutral","sentiment_score":0.14804156124591827},{"text":"Beautiful.","start_word":1453,"end_word":1453,"sentiment":"positive","sentiment_score":0.5798710584640503},{"text":"I've got a little risk profile questionnaire just to kinda go through sorta gauge whereabouts you fit. I have an idea of the portfolio I'd like to put you into, but just to sort of gauge where your comfort level is as well, I've got just a couple of questions to sort of confirm with you. Now retirement wise, are we working on that 60 to 61 years of age, or, realistically, how long do you think before you're gonna start drawing income? Sorry. Yeah. If if if I and and this is the hard part. If Yeah. if I if I say it as of right now, as I sit here, I I'm probably looking at, yeah, sixty sixty one. Mhmm. Okay. Perfect. So we'll say between two to three years at the very most. Yep. Yep.","start_word":1454,"end_word":1591,"sentiment":"neutral","sentiment_score":0.06291071325540543},{"text":"Beautiful. Oh, excellent.","start_word":1592,"end_word":1594,"sentiment":"positive","sentiment_score":0.41250866651535034},{"text":"The next one here is how much risk do you feel comfortable taking in order to get the kinds of returns you're after? Are you comfortable taking the highest level of risk in order to get the best returns you can knowing that in market downtime, you're gonna feel that effect quite heavily? Do you think you're more comfortable taking on a moderate or medium amount of risk to try and get the best returns you possibly can, or are you not comfortable taking a lot of risk in the market? They may be markets may be quite nervous knowing the returns are gonna be smaller because of that. Where do you think you fit on that scale? Between somewhere between the the second last and the last. Yep.","start_word":1595,"end_word":1723,"sentiment":"neutral","sentiment_score":-0.05247609317302704},{"text":"That's perfectly fine. Excellent.","start_word":1724,"end_word":1727,"sentiment":"positive","sentiment_score":0.37530791759490967},{"text":"The next one here is how would you feel in the next, say, six to twelve months if the market fell by 20%? How do you think you might be feeling? Are you considering it an investment opportunity, getting excited? Are you calling me being a bit concerned and asking what to do, or are you really nervous? Oh, I'm yeah. Guaranteed. I'll tell you right now.","start_word":1728,"end_word":1794,"sentiment":"neutral","sentiment_score":-0.12318090699724298},{"text":"I'll be I'll be really, really nervous, and I'll be ringing you.","start_word":1795,"end_word":1806,"sentiment":"negative","sentiment_score":-0.455978661775589},{"text":"Absolutely. Yes. Yeah. Absolutely. Oh, Absolutely. a, b, c, d. All of the above. Yes.","start_word":1807,"end_word":1821,"sentiment":"neutral","sentiment_score":0.08559434115886688},{"text":"Absolutely.","start_word":1822,"end_word":1822,"sentiment":"positive","sentiment_score":0.34442591667175293},{"text":"The next one here is looking at the average rate of return you're trying to obtain over the longer term. I'm just gonna pick that you're after the highest return possible for the risk profile you take. Does that sound comfortable? Oh, look. Yeah. Definitely. You know, look. You wanna make as much as you can, but, Yep. you know, without the without I'm a bloody safety adviser. I want fair income. You know? Mhmm. You're asking Yes. the wrong questions. Yes.","start_word":1823,"end_word":1904,"sentiment":"neutral","sentiment_score":0.13304893672466278},{"text":"I don't like risk. I'd I'd I'd prefer to minimize the risk.","start_word":1905,"end_word":1916,"sentiment":"negative","sentiment_score":-0.4523557424545288},{"text":"Mhmm. Yes. Yeah. But definitely. Yep. So it's perfectly fine. And the last one here, I'm just gonna sort of pick for you essentially. It is asking how you feel whenever you do see your super fall in value. From our conversations, you're quite concerned to fairly anxious about those market drops knowing that there's a possibility of you accessing super in the near future. Does that sound correct? Yeah. Look. I and again, I mean, I understand the market. I understand that things Yes. go up and down and, you you know, today you've lost a shitload of money, and Mhmm. tomorrow you could pick it up again. That's the Yes. way the market goes. Yes. But yeah. No. I I understand that. You know, Yes. it's the way it is, That's really. yeah.","start_word":1917,"end_word":2051,"sentiment":"neutral","sentiment_score":-0.1171422079205513},{"text":"I think what we're sort of trying to look to avoid is where, say, the market drops today, and then you lose 20%.","start_word":2052,"end_word":2074,"sentiment":"negative","sentiment_score":-0.3463190197944641},{"text":"But, like, if you think back to the GFC, it took six years for the market to recover back. So, realistically, we're looking at trying to put you into an environment where you're not seeing or waiting six years to see a decent recovery on your portfolio.","start_word":2075,"end_word":2121,"sentiment":"neutral","sentiment_score":0.07396353036165237},{"text":"It's about just lowering the risk of well, now you can still want good returns at the highest percent possible.","start_word":2122,"end_word":2141,"sentiment":"positive","sentiment_score":0.578985869884491},{"text":"There's nothing wrong with that, but it's more about just making sure that you understand that in every portfolio that there are ups and downs.","start_word":2142,"end_word":2166,"sentiment":"neutral","sentiment_score":0.03095157630741596},{"text":"There is a risk of seeing a downtime, but it's more about how much of that downtime you're gonna feel.","start_word":2167,"end_word":2186,"sentiment":"negative","sentiment_score":-0.36786916851997375},{"text":"When you take less risk in the market, you feel less of a downturn than someone who's in a high growth environment there. So it's more just about concerning where about that risk ladder that you're comfortable sitting in and having a look at, like, which way I think you should be and with where realistically, you've technically also scored there as well. You're sitting at more of a moderate environment, so that would realistically see us drop your growth assets and think about shares. Dropping those growth assets from where they are now at 80% down to, say, 60%, bringing up your defensive lower risk investments, so things like cash, bonds, fixed interest, from, say, 20% now to more of a 40% range. And that generally suits someone who's gonna access their super within the next three years.","start_word":2187,"end_word":2325,"sentiment":"neutral","sentiment_score":-0.046637505292892456},{"text":"In the growth environment you're in now, the likelihood of a negative return is expected one in every five years, whereas in that balanced environment moderate environment that we wanna move you into, the likelihood of a negative return is maybe one every seven years.","start_word":2326,"end_word":2370,"sentiment":"negative","sentiment_score":-0.3912092745304108},{"text":"So you can sort of see the risk level is reducing. It's putting more Yes. kind of capital protections in place. The other thing to sort of consider is the expected rate of return. We all want the best return we possibly can. In that growth environment, the expected average return is between seven to 9% on a yearly basis. In that Yep. balanced environment, the expected average return is about five to 7%.","start_word":2371,"end_word":2444,"sentiment":"neutral","sentiment_score":0.05423317849636078},{"text":"So the expectation on a negative year, the returns is also lower because they're taking less risk in the market as well.","start_word":2445,"end_word":2466,"sentiment":"negative","sentiment_score":-0.4011744856834411},{"text":"But that's because when you get to 60 and say, hey.","start_word":2467,"end_word":2477,"sentiment":"neutral","sentiment_score":-0.2549581229686737},{"text":"I don't wanna work anymore. I can't work anymore.","start_word":2478,"end_word":2486,"sentiment":"negative","sentiment_score":-0.4819503128528595},{"text":"I need to start taking some money out of super. That gives you accessibility. So you can take some money out without the fear of seeing huge market drops and having to wait six or seven years for that market to recover back so you can sort of access money. Does that make sense? Yeah. It does, actually. Yeah. Yep. How does that sort of feel? Does that feel to your comfort level? Does that feel like too much of a drop? How does that sort of feel to you? Look. I I I think I've gotta be realistic, Donna. Yep. Yep. And and seven to so sorry. Five to seven as Mhmm. opposed to seven to nine and have, you know, Mhmm. the the the the the the those parameters again, are still predictions. Yes. Correct. There there's no reason why that that five to seven can't be five to eight or five to nine. You know? Oh, Like, the absolutely. that's Yeah. that's the market. Mhmm. Yes. But I think you know, and I and I've said to you before, like, I I'm very protective of what I've got. And I Yeah. I I think that, you know, five to seven is still better than what I'm gonna get in the bank. You Yes. know? So Yes. and now that I've got, you know, like, I'm I'm sitting near 300,000 in my super, Mhmm. Yep. I wanna protect it. Yes. Yeah. No. Mhmm. And and I'm happy to go with a smaller return to be Yep. more safe. Definitely. Absolutely. Yeah. Definitely. And, I mean, as I said, the like, the expected return, yes, it is expected to be lower, and that's sort of seven to 9% return for growth and five to seven for balanced kind of environment or moderate portfolio environment. It's more just an average return compounded.","start_word":2487,"end_word":2798,"sentiment":"neutral","sentiment_score":0.025579559825695097},{"text":"So in a year, in a balanced portfolio, you can still get a 15% return. You can still get a 10% return. It is absolutely possible.","start_word":2799,"end_word":2824,"sentiment":"positive","sentiment_score":0.5142536163330078},{"text":"It's just that when we kind of look at the risk profile returns, this is where that kind of environment you would expect it to kinda land as a conservative rate of return because we know some years you get 10%, 15%, other years it might be 2%, or a negative percent some years as well. So it's kind of just looking at how the average is over time and what the expectation would be based on that risk profile return there. But, you are right.","start_word":2825,"end_word":2910,"sentiment":"neutral","sentiment_score":0.08523578196763992},{"text":"It is just a projection. It's just, outlining of what you're sort of hoping to achieve in that kind of environment.","start_word":2911,"end_word":2931,"sentiment":"positive","sentiment_score":0.3838141858577728},{"text":"But I think do you think you're comfortable dropping down the risk level that much, or would you like to sort of go halfway and start to step down gradually over the next year or two? How do you sort of feel? Look. What are you what what would you do? What what do you think? I with the you're right. Sorry, Vigo. Yeah. Like, I I I'm I'm I'm I'm happy to drop it down to that five to you know, drop down a level. Just Yep. Yep. or I I I Yep. look. Or or I understand why you're saying everything that you're saying. I'm an ex fireman. You know, like, Yes. everything I ever do is I look at the worst case scenario. You know? Any Yes. any you know, if I'm going to a house fire, worst case scenario burns to the ground and everything's, you know, happens. But Yes. if I save the house, hey, you beauty, you know, like, we we, you know, we've only lost the kitchen. So I've only lost 25% Mhmm. sort of thing. You you know what I mean? Yeah. So I wanna look at things the same way. And if I in saying that, I also understand that the you know, my my super is in the stock market pretty much. Yes. And Yep.","start_word":2932,"end_word":3156,"sentiment":"neutral","sentiment_score":0.047015470647149615},{"text":"it goes up and down like a bloody yo yo.","start_word":3157,"end_word":3166,"sentiment":"negative","sentiment_score":-0.5234844088554382},{"text":"And Yep.","start_word":3167,"end_word":3168,"sentiment":"neutral","sentiment_score":-0.16361375153064728},{"text":"you you never know, you know, like, good old president Trump can do something and it goes up in hell of a hurry.","start_word":3169,"end_word":3191,"sentiment":"negative","sentiment_score":-0.34936726093292236},{"text":"Then he can do something the next morning and it comes down. Yes. Yes.","start_word":3192,"end_word":3205,"sentiment":"neutral","sentiment_score":-0.2532597482204437},{"text":"I I can't control that.","start_word":3206,"end_word":3210,"sentiment":"negative","sentiment_score":-0.4299004375934601},{"text":"I I can't all I can do is say that if if I've got you know, with everything, Mhmm.","start_word":3211,"end_word":3229,"sentiment":"neutral","sentiment_score":-0.2227204144001007},{"text":"there's risk.","start_word":3230,"end_word":3231,"sentiment":"negative","sentiment_score":-0.3334627151489258},{"text":"But if we lower the risk a little bit, Mhmm. then you should come out okay at the end. Or or that's my Yes. my gut feeling, Dana, or I suppose. You know, look, I I don't I don't wanna lose anything, but I also understand that it could happen. Mhmm. Yeah. Yep.","start_word":3232,"end_word":3284,"sentiment":"neutral","sentiment_score":0.023514648899435997},{"text":"Absolutely.","start_word":3285,"end_word":3285,"sentiment":"positive","sentiment_score":0.3795614540576935},{"text":"And, look, I mean, with what we invest you in, the likelihood of you risking all of it is very minimal because we don't invest you in anything crazy. All the investments that you are in within your super have been around for a long period of time. They've seen the ZFC. They've seen the COVID ups and downs. They've seen the .com bubble, and they've all recovered back from that. So the yeah. We don't invest in anything crazy or speculative, which is really good. But I am in the same sort of boat as you. Yes. The markets do go up and down, and I would love to control them, but I don't either. I think when we think about reducing risk level, it's also about reducing the the uncomfortableness of those ups and downs. So if you wake up tomorrow and Trump tweeted something and the market dropped very heavily, that your super balance hasn't dropped very heavily with it, that you've still got some investments in there that are not affected by that, so we should be working with it.","start_word":3286,"end_word":3469,"sentiment":"neutral","sentiment_score":0.030593102797865868},{"text":"The other thing that's kind of really good about reducing the risk level is that we increase those defensive investments. Those defensive investments are more cash producing, so they produce more income, which gets paid into your cash account, and we have that reinvested back into your portfolio for compounding effect. And when you go through the retirement phase and you start drawing income out of your portfolio, the income that is drawn from those investments is also supposed to help you draw down on that income so you can keep as much as your capital or as much of your student invested to continue building and growing to support that income draw down as long as possible.","start_word":3470,"end_word":3587,"sentiment":"positive","sentiment_score":0.566018306602866},{"text":"So that's the other side of why we like those defensive investments, the older we get. But the sort of conversations I've been having with a lot of people this year in their fifties is that where over the past ten years, we've been comfortable taking on a lot more risk In the past sort of five to six years from COVID onwards, there has been a lot of up and down in the market, and we've seen, you know, what the market's gonna do. We've seen those dips, and there's just been a lot more volatility. And I think moving forward, especially while Trump is in power, that kind of market volatility is gonna stick around a bit longer. So where I can try to limit you Yes. from having to go through the nervousness of that is definitely a good thing, but also prepping your portfolio for when you're able to retire. And it sounds like from our conversations over the past few months that you are getting closer to the point where you're gonna decide whether you are gonna retire at 60 or not.","start_word":3588,"end_word":3774,"sentiment":"neutral","sentiment_score":-0.03691432997584343},{"text":"If you decide to keep working longer, that's absolutely fine and great.","start_word":3775,"end_word":3786,"sentiment":"positive","sentiment_score":0.4551963210105896},{"text":"But there's also that risk that you might wanna take some money out to support you, whether it be a lump sum here and there or whether it's a regular income stream because, you you know, you've got your health that you're sort of dealing with as well, but then you've also got a lot of things going on at work, and it's kind of leaving you a little bit up in the air with things. So from what I'm reading, reducing that risk level now is not a bad thing. It's kind of prepping you for the the risk that you might need to stop working due to health, or you might choose to due to what's going on at work there.","start_word":3787,"end_word":3909,"sentiment":"neutral","sentiment_score":0.04773631519297274},{"text":"But it is giving you the opportunity to start reducing risk, feeling less of the market ups and downs, still building, you know, on your super and still having it continue to be invested and working, but just giving you the opportunity to know that in two years, three years' time, if you decide that you are going to stop working, that you've kind of put those protections in place ready for that time frame.","start_word":3910,"end_word":3984,"sentiment":"positive","sentiment_score":0.45566079020500183},{"text":"Does that make sense? It does. A 100%. Yeah. Yeah. No. Look. Look. I I I mean, the the message I got today from the doctor, I Yeah. Yeah.","start_word":3985,"end_word":4013,"sentiment":"neutral","sentiment_score":-0.01789284497499466},{"text":"that's sort of in my mind, and I can't work out what that is.","start_word":4014,"end_word":4027,"sentiment":"negative","sentiment_score":-0.3875218033790589},{"text":"Yeah. That's well, I'll tell you straight out.","start_word":4028,"end_word":4035,"sentiment":"neutral","sentiment_score":-0.15172892808914185},{"text":"Scares the guts out of me when they start sending me emails to say, hey.","start_word":4036,"end_word":4050,"sentiment":"negative","sentiment_score":-0.4782337546348572},{"text":"Like, Yeah. get to the doctor, Yeah.","start_word":4051,"end_word":4057,"sentiment":"neutral","sentiment_score":-0.22655439376831055},{"text":"worries me a little bit.","start_word":4058,"end_word":4062,"sentiment":"negative","sentiment_score":-0.4391085207462311},{"text":"But Yeah. on the on the other side of it, you know, like, if I am where I am in Yep. twelve months, two years time, I and I Mhmm. I'll tell you now, Donna, I can't see it. You know, like, I Yeah. I I nearly walked out yesterday. Oh, I'm sorry. I can't I'm I'm look.","start_word":4063,"end_word":4120,"sentiment":"neutral","sentiment_score":-0.13718505203723907},{"text":"I'm too old and everything to be treated like shit.","start_word":4121,"end_word":4130,"sentiment":"negative","sentiment_score":-0.5180855393409729},{"text":"So Absolutely. you wanna treat me like Yeah.","start_word":4131,"end_word":4138,"sentiment":"neutral","sentiment_score":-0.2182096689939499},{"text":"shit, I'm I'm I'm out the door.","start_word":4139,"end_word":4145,"sentiment":"negative","sentiment_score":-0.3343058228492737},{"text":"Absolutely. But I need to work, and now I you know, I can buy me lip and all the rest of it. If I can get this if, you know, this particular job down at the Bundaberg Council, Mhmm. I think that's going to if I if I'm lucky, that will extend my working career for from one year one, two years to probably Yes. three, four. Who knows?","start_word":4146,"end_word":4214,"sentiment":"neutral","sentiment_score":0.07276933640241623},{"text":"If I'm enjoying it, I'd stay Yes.","start_word":4215,"end_word":4221,"sentiment":"positive","sentiment_score":0.3463634252548218},{"text":"there. You know? Like, it's Yes. I'm I'm sort of looking at where I am now and where I can be. Yes. Less money in that job, But if I can stay there longer, it works out to be more money. You know? Like, Yeah. if you know what I mean. Yep. Absolutely. So, yeah, I I'm I'm I'm I think and especially not without just looking at when I might retire. Mhmm. Looking at the situation that excuse me. The situation now with what's happening around the world, there's Yes. Yeah. so much it it is volatile. It is going up and down like a yo yo. Yeah. And Yeah. I think right about now, from what I see, Mhmm. it's I I I would think that it's probably a a time to be Yep. more more risk adverse, more safe. And in, you know, twelve months time, you know, someone bloody shoots Trump and everything settles down and whatever, Yep. we might change. But Yeah. right at the present moment, I think I'm I'm I'm more what's the word for it? Like, a a a lower risk profile is probably the way to go, I think. Yep. So did absolutely. Yeah. Definitely. That's definitely where my head is at for you.","start_word":4222,"end_word":4434,"sentiment":"neutral","sentiment_score":-0.011395598381337984},{"text":"I think I would not be impressed if I left you where you are, and then the next six months, twelve months, one year, we saw really big market dips or we saw, you know, the volatility we had earlier this year, and it kinda made you a bit nervous, and you were at any point ringing me and saying I have to leave my job, that would really I wouldn't like that in any way, shape, or form. I feel like I would have let you down in that scenario.","start_word":4435,"end_word":4525,"sentiment":"negative","sentiment_score":-0.3696627914905548},{"text":"So I do think reducing the risk now is the best way to go in preparing you for the unknown and everything that you've got going on, if that makes Oh, sense. no. Look. Yeah. Dana, look. I I that's how I think. I yeah. I I I Yeah. think right at the moment well, one, less risk because if I Yes. do need it, you know, if I need it in twelve months time, for argument's sake. Mhmm.","start_word":4526,"end_word":4604,"sentiment":"neutral","sentiment_score":0.024148371683645857},{"text":"Well, yeah, I I don't like risking my money at all.","start_word":4605,"end_word":4615,"sentiment":"negative","sentiment_score":-0.3539277911186218},{"text":"You know? Yes.","start_word":4616,"end_word":4618,"sentiment":"neutral","sentiment_score":-0.20693473517894745},{"text":"Like, I'm I'm I'm pretty bad like that.","start_word":4619,"end_word":4626,"sentiment":"negative","sentiment_score":-0.3706014156341553},{"text":"Yes. Yeah. The the other thing is if I don't need it next year and I need it in four, five years time, Mhmm.","start_word":4627,"end_word":4650,"sentiment":"neutral","sentiment_score":-0.18129895627498627},{"text":"the the the current climate, I don't think it's a good time to be in a high risk or a medium risk profile.","start_word":4651,"end_word":4673,"sentiment":"negative","sentiment_score":-0.44390785694122314},{"text":"I think I'm better off to be in a lower risk profile because of what's happening. Yeah. Because you no one knows what's, you know, that's Yeah. Correct. that's my sort of feeling.","start_word":4674,"end_word":4706,"sentiment":"neutral","sentiment_score":-0.10164271295070648},{"text":"Yes. You know, in six months' time, we can look at it again and we can go, well, now it's all good.","start_word":4707,"end_word":4728,"sentiment":"positive","sentiment_score":0.3651943802833557},{"text":"We can go back up. Yeah. Absolutely. But it's about protecting what you've got. Mhmm. Yeah. Correct.","start_word":4729,"end_word":4745,"sentiment":"neutral","sentiment_score":0.23745690286159515},{"text":"Absolutely. Perfect. Well, I've definitely got an idea of what I'd like to do.","start_word":4746,"end_word":4759,"sentiment":"positive","sentiment_score":0.3815678656101227},{"text":"I'll update the advice for you, and I'll reflect changing of super into the more of that balanced environment. And there are some investments I wanna replace in your super as well, so I'll look at doing that for you. Yep. With Yeah. your investment portfolio, did you want me to do the same thing with that? Because, theoretically, you can access that investment portfolio at any time if you did need those funds. Do you want me Yeah. to you're Well, in it's that balanced growth environment at the moment, but I can reduce the risk down the same as you're super if you're comfortable to do that. Well, it's it's lower risk anyway. It's lower than your super currently is. Yeah. But if I reduce your super to the balanced portfolio, balance growth is one level above balance. So the way our risk portfolios work, you've got aggressive high growth growth, balanced growth, and then balance. So if I reduce your super down to more of that balanced environment, then your investment portfolio is gonna be higher risk than your super. It's probably best to reduce both of them down so they're at a par, if Yep. that makes Yep. sense.","start_word":4760,"end_word":4962,"sentiment":"neutral","sentiment_score":0.10213427939291658},{"text":"That that way we're reducing risk in all areas and allowing you to be able Yep.","start_word":4963,"end_word":4978,"sentiment":"positive","sentiment_score":0.35258054733276367},{"text":"to access the funds when you need Yep. to. You're super unless you meet a condition of relief, you can't access until 60. So it does mean that in that a portfolio, if in twelve months you needed money, we'd have to take it out of there. So Yeah. Yeah. Yep. that Yep. would be kind of reducing risk in both areas does sound more appropriate for you, if that makes sense. Yep. Yep. No. Yes. Beautiful. Yeah. Yeah. No.","start_word":4979,"end_word":5058,"sentiment":"neutral","sentiment_score":-0.0120591064915061},{"text":"Beautiful.","start_word":5059,"end_word":5059,"sentiment":"positive","sentiment_score":0.3665328025817871},{"text":"Yes.","start_word":5060,"end_word":5060,"sentiment":"neutral","sentiment_score":0.3000328540802002},{"text":"Happy with that. Beautiful.","start_word":5061,"end_word":5064,"sentiment":"positive","sentiment_score":0.5817333459854126},{"text":"I just need to go through and update a few additional things just to make sure that I have everything right for your statement of advice. Income wise at the moment on your current income, are you still on about a 140,000? What are you estimating to earn this year in your current role? That's fine. But if I stay as I am, Yeah. 140. Okay. That's alright. I'll keep it as is for the moment. If anything changes, just Yep. let me know. But right now, I'm just gonna keep it as your current circumstances there. You're still Yep. able to put a fair bit of money away into sort of savings on a weekly basis. How much are you averaging at the moment in your savings? Look. It's a bit of oh, well, I've just booked another cruise, and I've just bought another bloody I boat. love that. Haven't I? Yeah.","start_word":5065,"end_word":5217,"sentiment":"neutral","sentiment_score":0.08159185200929642},{"text":"I love that.","start_word":5218,"end_word":5220,"sentiment":"positive","sentiment_score":0.3751109838485718},{"text":"I didn't when I bought the I bought the I paid for the cruise. Oh, well, I haven't paid for it yet, but I've paid the deposit. Mhmm. Yep.","start_word":5221,"end_word":5249,"sentiment":"neutral","sentiment_score":0.009104105547584337},{"text":"But then my boat had you know, the floor was ridiculous, like it was needed a heap of work.","start_word":5250,"end_word":5268,"sentiment":"negative","sentiment_score":-0.3539329171180725},{"text":"So Yes. I just I I just went and bought a new boat. I'm keeping my motor. I'm keeping my trailer, but I'm buying a new home. And, well, it takes twelve weeks to get here, but it's what I like. So, you know, I went, Yeah. Absolutely. it's but once I get get Yep. that paid for, you know, like, a a lot of times, I can put 5 to $600 a week away a week Yep. Yep. at the moment. Oh, wait.","start_word":5269,"end_word":5352,"sentiment":"neutral","sentiment_score":-0.010168617591261864},{"text":"Beautiful.","start_word":5353,"end_word":5353,"sentiment":"positive","sentiment_score":0.4417172372341156},{"text":"Yep.","start_word":5354,"end_word":5354,"sentiment":"neutral","sentiment_score":0.3284072279930115},{"text":"That's absolutely fine. That's perfect. All good.","start_word":5355,"end_word":5361,"sentiment":"positive","sentiment_score":0.6092727184295654},{"text":"And so in your savings account, the essentially, with you're purchasing the new boat and the cruise that you are going to be paying for. How much do you have left in savings at the moment? Or Well, right at the moment, I think it's about 50 Yeah. $5.55 in Yep. one account. $809, so that's nearly 56. $2 sitting in the a and zed. So I'm probably looking at about 57, $58. Yep. Yep.","start_word":5362,"end_word":5436,"sentiment":"neutral","sentiment_score":0.03976675868034363},{"text":"Beautiful.","start_word":5437,"end_word":5437,"sentiment":"positive","sentiment_score":0.4266067147254944},{"text":"And with the investment account, are you wanting to be putting some money in on a regular basis to keep kind of growing and building on that investment account, or you're sort of with everything going on, preferring just to keep it in your savings account? I've I've actually yeah. Just with the the volatility of the market, I've sort Mhmm. of left it leave left it alone a little bit because I, Yep. again, I I didn't wanna lose money sort of thing. You Yep. know? Yep. That's okay. I will just update the the risk profile and show you what it looks like projection wise with no additional contributions in there just so I'm looking at it conservatively. Is that okay? That's phone. Yep.","start_word":5438,"end_word":5563,"sentiment":"neutral","sentiment_score":0.03271779417991638},{"text":"Beautiful. Beautiful. I can look at that for you. Excellent.","start_word":5564,"end_word":5573,"sentiment":"positive","sentiment_score":0.44220333099365233},{"text":"And your Nissan Navara, we had a value on that of about 48,000 last time. What kind of value would you value the Navara at now? I'd I'd say around about the same. It hasn't The look. same? Yep. I I think this year, it's done 2,000 kilometers, maybe. You're well. That's that's it. Like, it's it's Yep. it's brand new. It doesn't go anywhere. I've got a I've got a work car. So, you know, work cars have cheaper fuel. Yes. So I I use it. Yeah. I I'd say 48. Yep.","start_word":5574,"end_word":5666,"sentiment":"neutral","sentiment_score":0.04419281333684921},{"text":"Beautiful. That's the same. Lovely.","start_word":5667,"end_word":5671,"sentiment":"positive","sentiment_score":0.5050215721130371},{"text":"And is there any other assets you'd note down? You said you are are getting rid of the last boat. Have you disposed of that yet, or you still got it? Yeah. No. Look. I'm I'm trading it in. So I'll trade the the whole Okay. in and get a new one. Yep. But that'll Perfect. that'll bring the that'll bring the value of my old of me boat up to Mhmm. probably 14,000, I'd say. Yep. Is it the total value of the new boat that you're getting? That's that's a for the whole and the motor and the Yep. oh, trailer. Trailer comes with them. Yeah. If Yeah. that'd be that'd be That's a okay. fair That's the value. yeah. Look. I wouldn't sell it for anything less. Yes. No. That's absolutely fine. That's okay. And some tough questions for you now, but when you do get into retirement, say say you do retire at 60, is that when you're planning to maybe look at buying the boat for you to live on, or do you still think you'd be living where you are now? Have and then things could definitely change depending on what happens with your health over the next sort of one to two years. But what is your sort of plan on purchasing the boat that you're planning to live on? Look.","start_word":5672,"end_word":5899,"sentiment":"neutral","sentiment_score":0.008917923943188629},{"text":"Ideally, I'd love to be able to buy it when I return.","start_word":5900,"end_word":5911,"sentiment":"positive","sentiment_score":0.3638119697570801},{"text":"But I also know that, you know, that that Mhmm.","start_word":5912,"end_word":5921,"sentiment":"neutral","sentiment_score":-0.21608148515224457},{"text":"might not be available. Like, I I I won't have the cash funds to do that.","start_word":5922,"end_word":5937,"sentiment":"negative","sentiment_score":-0.3609101176261902},{"text":"Yes. Yes. In which case, I'm like, as soon as yeah. Like, I might have to wait a few years before I can do that. Yeah. I I understand Yep. that. That's okay. Yep. No. It's okay. Not a problem at all. So you'll still be living roughly where you are. You're renting where you are currently, aren't you? Mhmm. Yep. How much Yes. rent are you paying at the moment? $570 a week. Okay. Per week. So if you think about what you might need to live on when and if you retire at 60, how much do you think you'll need to draw down for rent, bills, food to be able to survive? What kind of income do you think you're gonna need to live on per week? Well, if I can get a if I could get a loan for a boat, Yep. I think I'd be pretty much alright. I I think, you know, 1,000, 1,500 a week would Mhmm. be be hoops or 1,000 a week. You know? Like, Yes. Should be okay. Yep. That's okay. Because what I can do as part of this advice for you is I'll project up to the age of 60 to sort of see what we expect over the next sort of two years to give you an idea of what happens at that point. But then I can also look at between 60 to 67, drawing down the income you need as a projected outcome to give you an idea of what this looks like based on the current circumstances. And then from 67 onwards, getting age pension just to sort of project and see how long your super is expected to last at this point. Is that okay? Does that sound alright? Yep. Yep. Yep. Yep.","start_word":5938,"end_word":6237,"sentiment":"neutral","sentiment_score":0.07248319685459137},{"text":"Perfect. And then those things can definitely change.","start_word":6238,"end_word":6245,"sentiment":"positive","sentiment_score":0.5408668518066406},{"text":"And when you do get to the year that you decide you wanna retire, Yep. I will update the advice again, and we will really get into the nitty gritty of the drawdown, what that looks like, how long that's expected to last, what we do with the money and the investment, all the bits and pieces there. But for sort of here on out, because you are so close to those retirement years, it just kinda gives you a snapshot of the expected projected outcome based on the current circumstances. So you can sort of see what you projected for to make it a bit clearer, if that makes sense. Yeah. Yeah. Yep. Yeah. Yep. No. Look. Yep. I and, like, there's there's and there's so many variables, Dana, in that too. Yeah. You know? Yes. So Absolutely. all we can do is look at it now Yep. and and, you know, what what happens tomorrow is well, Absolutely. who knows? Yep. Yeah. That's okay. I would do whatever I possibly can within the now to to help you out, to give you a bit of clarity, and then we just keep reviewing it, keep updating it as much as we absolutely need to. Okay? Yeah. Yep. Yep. Nine.","start_word":6246,"end_word":6455,"sentiment":"neutral","sentiment_score":0.06370235234498978},{"text":"Fantastic. Yep. Beautiful. Fantastic. Excellent.","start_word":6456,"end_word":6460,"sentiment":"positive","sentiment_score":0.5378541946411133},{"text":"Well, I will just to kind of recap, I will go back and do up a new advice document. We will move you into the balanced environment between your super and your investment portfolio. So we're dropping the risk nice and heavily towards accessing super around about the age of 60 to 61. I Yeah. will look at how to have you invested, try to keep you as low risk as I can, make sure we're diversifying. I think it would be good to not fact active managers, so we don't want any higher risk investment managers where they're trying to outperform against the market. They're trying to climb the market, things like that. I think sticking to more lower risk passive investments that are tracking in indices and low cost might save you a bit in investment fees as well, might be the best way to go. Does that make sense? Yeah. Yeah. It does. Yep. Yep. Don't wanna sort of have you taking any unnecessary risks. So I'll go back and look at those. I'll also project the outcome for you, factor in, you know, age pension at 67 based on current circumstances, and look at how long super is expected to last. And I'll come back, and we'll go to that advice document together. I'll let you know what I'm recommending, how and why, the advantages and disadvantages, the risks involved, and I'll also have the best interest duty which relates my recommendations back to your goals to help you out. Does that sound okay? Yep.","start_word":6461,"end_word":6719,"sentiment":"neutral","sentiment_score":0.1515297974858965},{"text":"That's fine.","start_word":6720,"end_word":6721,"sentiment":"positive","sentiment_score":0.3678083121776581},{"text":"Yep. Do you have any questions? Is there anything that kind of you needed more clarity on or anything that you sort of needed me to look at that I haven't sort of touched on for you? No. No. Everything's pretty clear, I think, Donna. But what I can Yep. tell you is, you know and we touched on this, I don't know, six months Yeah. Yeah. ago. My will. I currently I've I've got a Okay. new will that's that's done. I'm getting I'm in the process right about now of getting a enduring pair of attorney Tabatani? and and Yep. a guardian something or rather or whatever bloody is, Mhmm. I don't Yep. know. So within a give me a week or fortnight, Mhmm. I will have all three documents signed off by solicitors, whatever they gotta do. And, Yes. yeah, then I'd well, if you can send me a text message or what email I've got to send them to, I will send Yes. them I'll send all of them through to you Beautiful.","start_word":6722,"end_word":6898,"sentiment":"neutral","sentiment_score":0.025501200929284096},{"text":"so that you've got a lot.","start_word":6899,"end_word":6904,"sentiment":"positive","sentiment_score":0.3366229236125946},{"text":"Yep.","start_word":6905,"end_word":6905,"sentiment":"neutral","sentiment_score":0.28574126958847046},{"text":"Fantastic.","start_word":6906,"end_word":6906,"sentiment":"positive","sentiment_score":0.51436847448349},{"text":"So, yeah, if if something does happen to me, Yep. And I suppose I'll I'll just it's a little bit different. My Yep. pair of attorney and guardian and all that sort of stuff is Yep. my brother-in-law and my sister. Okay. Yep.","start_word":6907,"end_word":6949,"sentiment":"neutral","sentiment_score":0.027744562733311984},{"text":"Perfect.","start_word":6950,"end_word":6950,"sentiment":"positive","sentiment_score":0.4673476815223694},{"text":"So so long as I'm alive, they've got control. Yep. If I'm dead, then it goes to my three children. Yep. And my and my sister Perfect. and brother-in-law have got nothing to do with it because I'm Okay. dead. Yep. Is that On your yeah. No. That makes perfect sense. On your will, who is the executor of your will? Have you made that your three kids, or is it someone specific? Oh, I think it's three kids. Yep.","start_word":6951,"end_word":7030,"sentiment":"neutral","sentiment_score":-0.02407781593501568},{"text":"Perfect. Excellent.","start_word":7031,"end_word":7032,"sentiment":"positive","sentiment_score":0.5753031373023987},{"text":"So if in the event that anything was to happen and you were to pass away, just let your three kids know that if they're executor, they just need to call us, and I will help them with the claim and making sure everything is sorted with your sofa and your investment. Okay? Alright. Yeah. Yeah. Well, like, I've I've gotta K. be really careful, Dana, because my ex wife I I don't want my ex wife having any say over what my kids do. So Absolutely. Yeah. that's that's why I've done things a bit different, I suppose. Yep. That's absolutely fine. I can safely tell you I understand exactly where you're coming from with that. My will is being set up to protect my children, and so my ex husband gets none of it. Exactly. I completely Look, understand. I yeah. No. Yep. Look, I'm we're they're trying to be nasty. But Yeah. if I if I was, you know, lucky for I was sick, like, super super sick, Yes. I don't I don't want my kids to have control of that because their Yes. mother could say, turn him off. You know? Bugger him. You know? Yeah. Do the Yeah. right thing by him. Turn him off. Turn him off. Yeah. Well, no.","start_word":7033,"end_word":7248,"sentiment":"neutral","sentiment_score":-0.07686839997768402},{"text":"No. I I don't want that.","start_word":7249,"end_word":7254,"sentiment":"negative","sentiment_score":-0.5108211040496826},{"text":"And even even to the point of if I die and they get it all, you know, Yes. I haven't got that much money. But, Yes. you know, if she comes to him and says, well, you've just got a heap of money, you know, what Can you give me some? I Yes. no. You talk enough as it is, you bitch. Oh, sorry. Sorry. I shouldn't have said that. But You're fine. Don't you worry. but that but that but that's what I think, you know, like Yeah.","start_word":7255,"end_word":7343,"sentiment":"neutral","sentiment_score":-0.07760412245988846},{"text":"So it's it's just hard.","start_word":7344,"end_word":7348,"sentiment":"negative","sentiment_score":-0.3395432233810425},{"text":"I know. I know. I know. Yeah. Now you're doing the right thing by thinking about those sorts of things and thinking about how you want to look after yourself.","start_word":7349,"end_word":7378,"sentiment":"neutral","sentiment_score":0.17751671373844147},{"text":"I mean, at the end of the day, all these things are put in place to protect you and everything that you've worked so hard for.","start_word":7379,"end_word":7404,"sentiment":"positive","sentiment_score":0.40156418085098267},{"text":"You know, if you were to pass away, and I don't want that to ever happen, I want you to get to retirement, and I wanna help you through those years and make sure that you get to live on your boat and that you get to, you know, draw your income.","start_word":7405,"end_word":7456,"sentiment":"neutral","sentiment_score":0.251423716545105},{"text":"But if anything did happen, it's good that you've thought about what the likelihood of people following your directions and how you want things to be structured and how you want your benefit to be paid and to whom and who you wanna look after. Because that is that is the most important thing is thinking about what you want. And it's not selfish in any way. It's more just it's more just thinking about, you know, having a a benefit when someone passes away is not a rite of passage.","start_word":7457,"end_word":7547,"sentiment":"positive","sentiment_score":0.42440420389175415},{"text":"No one ever has the right to receive inheritances.","start_word":7548,"end_word":7556,"sentiment":"neutral","sentiment_score":0.10228440165519714},{"text":"It's more just someone wanting to look after them. So it's it's good that you're thinking about yourself and what you've worked so hard for and how you wanted to be directed. It's it's a good thing. You've done the right thing.","start_word":7557,"end_word":7598,"sentiment":"positive","sentiment_score":0.6484203934669495},{"text":"I like Well, it. no. Honestly, Donna, you know, I was talking to you, oh god, I don't know, three months ago. Three, four months, Yeah. five months. And you you actually mentioned, you know, could you send us or I don't know how it come up. But could I send you a copy of my will? Yeah. And I looked at it, and I started to look into it. Not went hang on a minute. That's like, it's still got my ex wife's name in it. Yeah. And I Yeah. I I I got in touch with the solicitor from down home, down in New South. Mhmm. And I spoke Yep. to her and she said, well, look, technically, my ex wife's got no claim to anything. She said, technically. But she said because her name is on that will, it it Yeah. actually you know, she said, well, it's gonna create. If she wanted to, Yeah. it could create a hole and all that. Yeah. No. I agree with that.","start_word":7599,"end_word":7770,"sentiment":"neutral","sentiment_score":-0.036593938852811966},{"text":"No. We need to get rid of it.","start_word":7771,"end_word":7778,"sentiment":"negative","sentiment_score":-0.438333123922348},{"text":"Yeah. I'll I'll I'll I'll get the whole lot. You know? Look, I'll I'll get pair of attorney. I'll get new will and the whole shooting match. And Yeah. so it's it's quite simply because you mentioned that Yeah. so I'm I'm doing it, and I'm getting it done so that everyone knows exactly what's gonna happen. Absolutely. You know? Like oh, yeah. You know, I've had bad health in the past as you know. Yeah. Yeah. You know? Like, shit can happen through me at any any job. You know? Like, Yeah. lucky lucky me. But Yeah. Yeah. I've got to have things in order. And yeah. Yeah. No. And that's what I've done is try to get things in order. Yeah. Yeah. That's You're sort doing of it. well.","start_word":7779,"end_word":7909,"sentiment":"neutral","sentiment_score":-0.03757037967443466},{"text":"You're doing very, very well.","start_word":7910,"end_word":7914,"sentiment":"positive","sentiment_score":0.5259039998054504},{"text":"It's a lot to think about, but, no, you've done very well.","start_word":7915,"end_word":7926,"sentiment":"neutral","sentiment_score":0.14020606875419617},{"text":"And, yeah, it would be I do like the idea of having that on file just to make sure that we've got all the, you know, crosses, everything in order here as well. That way, if anything did happen unexpectedly, that, you know, we know who your executives are, how to help them get through the claim as quickly as possible. And, yeah, it's, again, just making sure everything's in order for you because you have you've got a lot going on.","start_word":7927,"end_word":8008,"sentiment":"positive","sentiment_score":0.5197907090187073},{"text":"Well, You've got a look, lot going the on at the moment. the biggest thing is, well, you'd know who the solicitor is. Yep. You know? And then, you know, I don't know. Well, I've got no idea how you know, do you get notified that I'm bloody dead or whatever? How how does that work? Yeah. Yeah. So, generally, what happens is a member of your family or your executor would give us a call and say, let us know that you had passed away. We would then request we will check the will to make sure they are the executor because we can only talk to your executor of your will. We let Yep. them know what needs to happen, that we need the death certificate, and that we would contact the providers to start the claim, and we would liaise between the executor of your will, your beneficiaries of your super, and the super fund to make sure the claim is processed, get the paperwork done, and have the amount paid out as per as per your direction. Yeah. Okay. Yeah. So yeah. Yeah. It's it's it's about letting the kids know as well who Yep. you are and where where to contact you. Yep. It's Yep. the Just yeah. that you've Pretty got a financial adviser. They look after everything, and just to call them if anything happens. Yep. Yeah. Yeah. Yeah. No. I got that. Yeah.","start_word":8009,"end_word":8249,"sentiment":"neutral","sentiment_score":0.07279106974601746},{"text":"It's I mean, anyway, horrible thought.","start_word":8250,"end_word":8255,"sentiment":"negative","sentiment_score":-0.467822402715683},{"text":"It is. It is. Yeah. That's alright for you. You're earning about 30. You know, I can in a lot tell of you safely tell you I'm actually 41, Dennis. 41? No. You poor thing. I'm 41. Oh, god. That's that's nothing. Sorry. No. I thought you were younger than that, but No. anyway. That's okay. I do sound younger on the phone. I get it. It's not an issue at all. But, no, I am. I'm 41 this year, 42 at the end of this year, And my daughters are 19, nearly 20 and 21, and I've got a 10 year old son. Oh, god. What a handful. Yeah. No. Life is lots of fun. There's lots of twists and turns and things like that there, but I spend a lot of my day talking about estate planning and death and, you know, life insurance and payouts and things like that. So, you know, I do think about the risk side and how long you have till retirement and, you know, the risk of, you know, you seeing big dips and things like that. So my job is to put protections in place as soon as we can sort of feel that that time coming.","start_word":8256,"end_word":8461,"sentiment":"neutral","sentiment_score":0.050034026913706536},{"text":"Can sort of feel that that time coming to make sure that you are able to enjoy the best you can from your retirement.","start_word":8462,"end_word":8485,"sentiment":"positive","sentiment_score":0.3871441483497619},{"text":"So one of the things that, you know, to note about financial advisers is we do work under the best interest we do work under the best interest duty, so we do have to work in your best interest at all times and make sure that we are flagging flagging things that could be an issue. So that's what I definitely try to do to help you Well, Dana, I've been speaking to you now for, I don't know how many out. years. I can remember when you were working under Chevy. You know? Yep. Like, I don't know what your position was then, but you'd ring me because Chevy was gonna ring me later. Yep. You know?","start_word":8486,"end_word":8603,"sentiment":"neutral","sentiment_score":0.10250843316316605},{"text":"And I'm still here, and it's because I trust you, and I trust Sevy. Thank you. Thank you.","start_word":8604,"end_word":8621,"sentiment":"positive","sentiment_score":0.523523211479187},{"text":"You Yeah. know? And if I'm gonna give somebody control of my money, it has to be someone that I trust. Absolutely. So so that's that's it in a nutshell. You know, you're Yeah. you're No. the I financial I grip adviser. that. You you you deal in this every day. I don't. Mhmm. Yeah. So I'd I'd Thank you. Well, I take promise I will always look after your you. Always do the right thing. advice. I know you will. That's why I trust you.","start_word":8622,"end_word":8707,"sentiment":"neutral","sentiment_score":0.08018209109472674},{"text":"Thank you. You're welcome. Beautiful. It's the truth. Thank you, Dennis. I really appreciate it. I actually look forward to it. I see you in my calendar. I get a little bit excited and go look forward to chatting to you because you're a really, really great human being. And, yeah, it's important that we look after our clients, and it's really close to my heart as it is to Debbie. So I appreciate, yeah, your kind words, and, yeah, I'll get back into this research because it's really important to have it done for you.","start_word":8708,"end_word":8803,"sentiment":"positive","sentiment_score":0.5427448153495789},{"text":"That way we can, you know, keep you working towards your goal in a in the safest way And the the cruise I've booked is out of out Okay. of Brisbane. Yep. Fifteen fifteen days out around New Zealand and back. So, Nice. you know, who knows? I might call. One night. I've I've got a you're Gold Coast, aren't you? Yeah. Southport. Yeah. Yeah. Yeah. Yeah. And oh, god. Once again, Bloody dogs everywhere here at the moment. Yeah. I'm I'm yeah. I'm I'm if I get to Bundaberg and start work there, trust me, you'll sue me. I'll walk into the office one day. Yep.","start_word":8804,"end_word":8910,"sentiment":"neutral","sentiment_score":0.03933271020650864},{"text":"That'd be fantastic. I'd love to have you do that. I'd love to see you, and it'd be great.","start_word":8911,"end_word":8929,"sentiment":"positive","sentiment_score":0.5737025141716003},{"text":"Oh, good. When is your cruise? When are you going on that cruise? When's it booked for? Fifteen this is the the big thing. I wanted to do a little little holiday next year, Yep. but no one no one would come with me. So Okay. I ended up I ended up booking a a cruise, Mhmm. and it's on the February 15. Okay. So In I've February. set it. Yep.","start_word":8930,"end_word":9000,"sentiment":"neutral","sentiment_score":0.03104014951788204},{"text":"Beautiful.","start_word":9001,"end_word":9001,"sentiment":"positive","sentiment_score":0.5569006204605103},{"text":"So I'm home on the March 1 or something. And Yep. I've I've told all my friends that wouldn't come that, yeah, fair enough. I can understand it. But next year or not next year, the year after is compulsory. And I agreed Mhmm. to it. Silly silly buggers. And I'm I'm gonna do it actually leaves perfectly. I'm gonna do Yep. a cruise across to Hawaii Yep. for my sixtieth birthday.","start_word":9002,"end_word":9073,"sentiment":"neutral","sentiment_score":0.11129716038703918},{"text":"I love that. That's fantastic.","start_word":9074,"end_word":9078,"sentiment":"positive","sentiment_score":0.7319753766059875},{"text":"So I'll be actually on the cruise ship on the March 30. You, beauty. Here we go. I'm 60. Yep. You know? We we're going away. So that's what I've got planned.","start_word":9079,"end_word":9110,"sentiment":"neutral","sentiment_score":0.1731586456298828},{"text":"That's fantastic.","start_word":9111,"end_word":9112,"sentiment":"positive","sentiment_score":0.6322534084320068},{"text":"Yeah. Mhmm. Well, it's a bucket list thing. You know? I've gotta do it while I'm alive. Otherwise, you know, you miss out. Yes. Absolutely. No. That's Same. completely understandable. Do you hear Curtis? Do you yell on Curtis's or I have yeah. I have one. I just didn't really like how limited they were. I like to kind of, when I'm traveling, see as much as I possibly can and go as many places as possible. So I wasn't that Yep. big on the limitation of just being on a ship all the time, but my mom loves it. She's doing one in Hawaii in a few weeks. Yeah. Yeah. Yeah. No. Look. Yeah. It's Yeah. it's their own. Yeah. And been been single. I was thinking of going to Bali, but Yep. when when you're single, Bali is not you know? Well, how do you go for a swim in the beach? Where do you put your wallet in your Yeah. you know, where's when you when you're on a cruise ship, you you can put your wallet down on the table Yeah. and go for a swim Yep. and you come back and your wallet's still exactly where it was. You know, look, Yes. it's different. Yeah. So, you know, hence, world sort of no one would come with me, so I went, stop it all, go on another cruise.","start_word":9113,"end_word":9345,"sentiment":"neutral","sentiment_score":0.05032573203864016},{"text":"And I love that. Yeah.","start_word":9346,"end_word":9350,"sentiment":"positive","sentiment_score":0.6668214201927185},{"text":"and, you know, it's Princess Cruises, so they their age group is more my age group.","start_word":9351,"end_word":9366,"sentiment":"neutral","sentiment_score":0.2805550992488861},{"text":"So, Yep. yeah, I'm I'm looking forward to it. I can't wait, to be honest. Yeah. No? That'll be amazing. That'll be truly incredible.","start_word":9367,"end_word":9390,"sentiment":"positive","sentiment_score":0.6329463124275208},{"text":"Yeah. Yeah. Anyone down there, I I suppose. just that's Oh, all sorry. good. I just also before I let you no. No. You're right. Before I let you go, I just wanted to book you back in in a couple of weeks to go through your advice document. Is that okay while I've got you here? Yep. Yep. Yep. Yep.","start_word":9391,"end_word":9451,"sentiment":"neutral","sentiment_score":0.06050969287753105},{"text":"Beautiful.","start_word":9452,"end_word":9452,"sentiment":"positive","sentiment_score":0.3410681486129761},{"text":"Are you available maybe the Thursday, September 3? What time? I can do 03:30, four, 04:30, five, 05:30, 06:00, anytime you would prefer. Yeah. 04:00. 04:00 would be fine. 04:00. Yep.","start_word":9453,"end_word":9483,"sentiment":"neutral","sentiment_score":0.04550852999091149},{"text":"Perfect. I'll book you in there.","start_word":9484,"end_word":9489,"sentiment":"positive","sentiment_score":0.3590376377105713},{"text":"That way, we can go through your advice document together. Yep. It won't take me long to complete the research and get everything together, so I'll have it ready for you for the September 3. That way, we're not hold we're not, you know, holding on too long.","start_word":9490,"end_word":9537,"sentiment":"neutral","sentiment_score":0.2442430704832077},{"text":"We've got get this done nice and quickly for you.","start_word":9538,"end_word":9547,"sentiment":"positive","sentiment_score":0.4685664772987366},{"text":"How does that sound? Yeah. That that's fine, man. Whatever best suits Yep.","start_word":9548,"end_word":9560,"sentiment":"neutral","sentiment_score":0.2169249057769775},{"text":"you. That's perfect. I've got that one booked in there for you.","start_word":9561,"end_word":9572,"sentiment":"positive","sentiment_score":0.5347974896430969},{"text":"I'll add a little text message reminder so it sends you a message that day to remind Yep. you that I'll be calling. And that way, if anything has come up and you're not available or you need to reschedule, you can let me know. Okay? Mhmm. Yep.","start_word":9573,"end_word":9620,"sentiment":"neutral","sentiment_score":0.06635942310094833},{"text":"Beautiful. Fantastic. Yep. Fantastic. Awesome. Thank you so much for that. I will let you go, but I appreciate you taking my call this afternoon.","start_word":9621,"end_word":9645,"sentiment":"positive","sentiment_score":0.5049734711647034},{"text":"I'll get stuck into the research, and I'll talk to you on the third if it can go through it all.","start_word":9646,"end_word":9666,"sentiment":"neutral","sentiment_score":0.28536325693130493},{"text":"That'd be fantastic, Donna.","start_word":9667,"end_word":9670,"sentiment":"positive","sentiment_score":0.5662217140197754},{"text":"Okay. Oh, good.","start_word":9671,"end_word":9673,"sentiment":"neutral","sentiment_score":0.3154347836971283},{"text":"It's Thank a you pleasure. so much, It's Janet. always a pleasure.","start_word":9674,"end_word":9685,"sentiment":"positive","sentiment_score":0.4820169806480408},{"text":"Yeah.","start_word":9686,"end_word":9686,"sentiment":"neutral","sentiment_score":0.22804558277130127},{"text":"Thank you.","start_word":9687,"end_word":9688,"sentiment":"positive","sentiment_score":0.34978339076042175},{"text":"Thank you. Me too. Yeah. Say a lot of 74 for me and tell I will. him I'm I'm still chasing me boat. But Absolutely. yeah. No. Thank you very much. I don't know. I appreciate it. Not a problem at all, Dennis. I'll talk to you in about two weeks. In the meantime, you look after yourself, and let me know if there's any changes or anything big that comes up. Okay? I I will. Yeah. Definitely.","start_word":9689,"end_word":9766,"sentiment":"neutral","sentiment_score":0.06390601396560669},{"text":"Beautiful. Thank you. You enjoy the rest of your afternoon.","start_word":9767,"end_word":9776,"sentiment":"positive","sentiment_score":0.5093542337417603},{"text":"Okay. Thanks, Donna. Bye. Thanks. I'll talk to you soon, Dennis. See you later. Bye. Bye.","start_word":9777,"end_word":9792,"sentiment":"neutral","sentiment_score":0.17649312317371368}],"average":{"sentiment":"neutral","sentiment_score":0.052226868291365275}}}}