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This is Connor. Oh, not too bad, mate. How about yourself? Yes.\n\nYes. Yes. No. Look. It's I I can tell you it's it's all good.\n\nI I appreciate you calling me back and following up, man. It's it's all good. What's happened was that the the text on-site, because we're obviously integrated and installers, techs on-site said, hey. We're missing this one at Deck Mount. And I went, shit.\n\nShit. Shit. Shit. Shit. Need to try and find anywhere that has one because I could see you guys are based in Saint Kilda and wherever in Spotswood.\n\nI was like, I know I can get one, but I don't wanna have to drive out to Ringwood. And then while I'm trying to do all of this, they're like, oh, actually, no. We need this one, which was we had in stock. So, essentially, it's it's it's all good. It's all good.\n\nNo. No. It was literally just that. I I I was just hoping if you guys, like, did, yes, wholesale, essentially, or were able to take, like, a card payment over the phone for me to come pick something up. That was the intention.\n\nBut, no, it's all it's all good. Crisis averted now. So, yeah, I'm all good, though. That's all good. Thank you, mate.\n\nAppreciate you following up. Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.5999999,"end":1.92,"sentiment":"neutral","sentiment_score":0.030071068555116653},{"text":"This is Connor.","start":1.92,"end":2.74,"sentiment":"neutral","sentiment_score":0.02601279877126217},{"text":"Oh, not too bad, mate.","start":7.9199996,"end":8.72,"sentiment":"neutral","sentiment_score":0.234551402926445},{"text":"How about 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This is Connor.\n\nChannel 0: Hi, Connor. It's Ross with Tech Home. How is it playing with them, man?\n\nChannel 1: Oh, not too bad, mate. How about yourself?\n\nChannel 0: That's great. Doing really well. Connor, actually, just getting back to you regarding your inquiry for a tech telehook video\n\nChannel 1: Yes.\n\nChannel 0: all\n\nChannel 1: Yes.\n\nChannel 0: set.\n\nChannel 1: Yes. No. Look.\n\nChannel 0: Actually\n\nChannel 1: It's\n\nChannel 0: mhmm.\n\nChannel 1: I I can tell you it's it's all good. I I appreciate you calling me back and following up, man. It's it's all good. What's happened was that the the text on-site, because we're obviously integrated and installers, techs on-site said, hey. We're missing this one at Deck Mount.\n\nAnd I went, shit. Shit. Shit. Shit. Shit.\n\nNeed to try and find anywhere that has one because I could see you guys are based in Saint Kilda and wherever in Spotswood. I was like, I know I can get one, but I don't wanna have to drive out to Ringwood. And then while I'm trying to do all of this, they're like, oh, actually, no. We need this one, which was\n\nChannel 0: Okay.\n\nChannel 1: we\n\nChannel 0: So\n\nChannel 1: had\n\nChannel 0: it\n\nChannel 1: in stock. So, essentially, it's it's it's\n\nChannel 0: okay.\n\nChannel 1: all\n\nChannel 0: So you\n\nChannel 1: good.\n\nChannel 0: were looking for\n\nChannel 1: It's\n\nChannel 0: some other\n\nChannel 1: all\n\nChannel 0: product.\n\nChannel 1: good.\n\nChannel 0: Right?\n\nChannel 1: No. No. It was literally just that. I I I was just hoping if you guys, like, did, yes, wholesale, essentially, or were able to take, like, a card payment over the phone for me to come pick something up. That was the intention.\n\nBut, no, it's all it's all good. Crisis averted now. So, yeah, I'm all good, though.\n\nChannel 0: Alright. No worries, Connor. Cheers.\n\nChannel 1: That's\n\nChannel 0: Bye,\n\nChannel 1: all\n\nChannel 0: man.\n\nChannel 1: good. Thank you, mate. Appreciate you following up.\n\nChannel 0: Yep. No worries. All good. Bye.\n\nChannel 1: Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.5999999,"end":1.92,"sentiment":"neutral","sentiment_score":0.030071068555116653},{"text":"This is Connor.","start":1.92,"end":2.74,"sentiment":"neutral","sentiment_score":0.02601279877126217}],"sentiment":"neutral","sentiment_score":0.02702736621722579,"channel":1,"num_words":4,"start":1.5999999,"end":2.74},{"sentences":[{"text":"Hi, Connor.","start":4.08,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.08077725023031235},{"text":"It's Ross with Tech Home.","start":4.7999997,"end":6.16,"sentiment":"neutral","sentiment_score":0.0938034012913704},{"text":"How is it playing with them, man?","start":6.16,"end":7.7,"sentiment":"neutral","sentiment_score":0.15353808658463614}],"sentiment":"neutral","sentiment_score":0.12180986521499497,"channel":0,"num_words":14,"start":4.08,"end":7.7},{"sentences":[{"text":"Oh, not too bad, 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The representative, Ross, explains that the text on-site was from a tech company requesting a specific product, but the customer explains that they were looking for a different product and had already had it in stock. The call ends with the customer thanking the representative and saying goodbye."},"intents":{"segments":[{"text":"I I appreciate you calling me back and following up, man.","start_word":65,"end_word":75,"intents":[{"intent":"Follow up","confidence_score":0.06103523}]},{"text":"Need to try and find anywhere that has one because I could see you guys are based in Saint Kilda and wherever in Spotswood.","start_word":113,"end_word":136,"intents":[{"intent":"Find product","confidence_score":0.37769973}]},{"text":"were looking for It's some other all product. good. Right? No.","start_word":194,"end_word":204,"intents":[{"intent":"Purchase product","confidence_score":0.034899212}]}]},"sentiments":{"segments":[{"text":"Hello. This is Connor. Hi, Connor. It's Ross with Tech Home. 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