{"metadata":{"transaction_key":"deprecated","request_id":"01a0647b-0503-7400-9ae3-54470322e71a","sha256":"36e722c54c7e26c56a25244c6b4a2e15326befd6ebf0aefa898bebd6934deabc","created":"2026-09-02T23:36:20.380Z","duration":18.359938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":39},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Risto Dukovsky. Sorry I've missed your call. Please leave a message, and I'll call you back as soon as possible.","confidence":1.0,"words":[{"word":"hi","start":2.56,"end":2.8799999,"confidence":0.99902344,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.16555890440940857},{"word":"you've","start":2.8799999,"end":3.12,"confidence":0.8339844,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.14405596256256104},{"word":"called","start":3.12,"end":3.28,"confidence":0.9902344,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.14042890071868896},{"word":"risto","start":3.28,"end":3.6799998,"confidence":0.47639975,"punctuated_word":"Risto","sentiment":"neutral","sentiment_score":0.13416887819766998},{"word":"dukovsky","start":3.6799998,"end":4.18,"confidence":0.8565674,"punctuated_word":"Dukovsky.","sentiment":"neutral","sentiment_score":0.15706989169120789},{"word":"sorry","start":4.7999997,"end":5.04,"confidence":1.0,"punctuated_word":"Sorry","sentiment":"neutral","sentiment_score":-0.29865068197250366},{"word":"i've","start":5.04,"end":5.2799997,"confidence":0.74780273,"punctuated_word":"I've","sentiment":"negative","sentiment_score":-0.497487872838974},{"word":"missed","start":5.2799997,"end":5.52,"confidence":1.0,"punctuated_word":"missed","sentiment":"negative","sentiment_score":-0.5492329001426697},{"word":"your","start":5.52,"end":5.7599998,"confidence":0.99902344,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.507651686668396},{"word":"call","start":5.7599998,"end":6.16,"confidence":1.0,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.44704943895339966},{"word":"please","start":6.16,"end":6.48,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.16326309740543363},{"word":"leave","start":6.48,"end":6.72,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.05624707043170929},{"word":"a","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.13104698061943054},{"word":"message","start":6.8799996,"end":7.2,"confidence":0.9506836,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.020407840609550476},{"word":"and","start":7.2,"end":7.3599997,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.16471700370311737},{"word":"i'll","start":7.3599997,"end":7.52,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.16533087193965912},{"word":"call","start":7.52,"end":7.7599998,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.03677727282047272},{"word":"you","start":7.7599998,"end":7.8399997,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.11697009205818176},{"word":"back","start":7.8399997,"end":8.0,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.0402151495218277},{"word":"as","start":8.0,"end":8.24,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.03980594873428345},{"word":"soon","start":8.24,"end":8.4,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.04267027974128723},{"word":"as","start":8.4,"end":8.559999,"confidence":1.0,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.04330584406852722},{"word":"possible","start":8.559999,"end":9.059999,"confidence":1.0,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":0.017976319417357445}],"paragraphs":{"transcript":"\nHi. You've called Risto Dukovsky. Sorry I've missed your call. Please leave a message, and I'll call you back as soon as possible.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.56,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.16555890440940857},{"text":"You've called Risto Dukovsky.","start":2.8799999,"end":4.18,"sentiment":"neutral","sentiment_score":0.14393090829253197},{"text":"Sorry I've missed your call.","start":4.7999997,"end":6.16,"sentiment":"negative","sentiment_score":-0.4600145161151886},{"text":"Please leave a message, and I'll call you back as soon as possible.","start":6.16,"end":9.059999,"sentiment":"neutral","sentiment_score":0.025970728781360846}],"sentiment":"neutral","sentiment_score":-0.053094372558205025,"num_words":23,"start":2.56,"end":9.059999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Risto Dukovsky. Sorry I've missed your call. Please leave a message, and I'll call you back as soon as possible.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.56,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.16555890440940857},{"text":"You've called Risto Dukovsky.","start":2.8799999,"end":4.18,"sentiment":"neutral","sentiment_score":0.14393090829253197},{"text":"Sorry I've missed your call.","start":4.7999997,"end":6.16,"sentiment":"negative","sentiment_score":-0.4600145161151886},{"text":"Please leave a message, and I'll call you back as soon as possible.","start":6.16,"end":9.059999,"sentiment":"neutral","sentiment_score":0.025970728781360846}],"sentiment":"neutral","sentiment_score":-0.053094372558205025,"channel":1,"num_words":23,"start":2.56,"end":9.059999}]},"summary":{"result":"success","short":"Hi. You've called Risto Dukovsky. Sorry I've missed your call. Please leave a message, and I'll call you back as soon as possible."},"intents":{"segments":[{"text":"Please leave a message, and I'll call you back as soon as possible.","start_word":10,"end_word":22,"intents":[{"intent":"Confirm call","confidence_score":0.0016746008},{"intent":"Leave message","confidence_score":0.17489913}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Risto Dukovsky.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.14880776405334473},{"text":"Sorry I've missed your call.","start_word":5,"end_word":9,"sentiment":"negative","sentiment_score":-0.4677622318267822},{"text":"Please leave a message, and I'll call you back as soon as possible.","start_word":10,"end_word":22,"sentiment":"neutral","sentiment_score":0.03326793015003204}],"average":{"sentiment":"neutral","sentiment_score":-0.030994213544405423}}}}