{"metadata":{"transaction_key":"deprecated","request_id":"01a089d2-17cd-7aa1-8e6d-cbe2492fb1b6","sha256":"365e440f78f64ceba8ac4d80c3d90cddfdecfe8016c95cb3c06905279234ef57","created":"2026-09-10T05:37:23.374Z","duration":5.7599373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":10}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hey. You've reached the vet. Sorry. I'm not my phone right now. If you","confidence":0.89624023,"words":[{"word":"hey","start":2.72,"end":2.96,"confidence":0.7841797,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":0.11786388605833054},{"word":"you've","start":2.96,"end":3.1999998,"confidence":0.9807129,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.05233391374349594},{"word":"reached","start":3.1999998,"end":3.52,"confidence":0.99609375,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.0582830086350441},{"word":"the","start":3.52,"end":3.6,"confidence":0.46044922,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.004041597247123718},{"word":"vet","start":3.6,"end":3.84,"confidence":0.6795654,"punctuated_word":"vet.","sentiment":"neutral","sentiment_score":0.009510882198810576},{"word":"sorry","start":3.84,"end":4.08,"confidence":0.89624023,"punctuated_word":"Sorry.","sentiment":"negative","sentiment_score":-0.4475122392177582},{"word":"i'm","start":4.08,"end":4.24,"confidence":0.9675293,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5460070371627808},{"word":"not","start":4.24,"end":4.4,"confidence":0.8833008,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5884736180305481},{"word":"my","start":4.4,"end":4.56,"confidence":0.625,"punctuated_word":"my","sentiment":"negative","sentiment_score":-0.6215183138847351},{"word":"phone","start":4.56,"end":4.7999997,"confidence":0.54785156,"punctuated_word":"phone","sentiment":"negative","sentiment_score":-0.6054245829582214},{"word":"right","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.5205087661743164},{"word":"now","start":4.96,"end":5.2,"confidence":0.9975586,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.47314685583114624},{"word":"if","start":5.2,"end":5.2799997,"confidence":0.89453125,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.20419713854789737},{"word":"you","start":5.2799997,"end":5.7599373,"confidence":0.9741211,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11351055651903152}],"paragraphs":{"transcript":"\nHey. You've reached the vet. Sorry. I'm not my phone right now. If you","paragraphs":[{"sentences":[{"text":"Hey.","start":2.72,"end":2.96,"sentiment":"neutral","sentiment_score":0.11786388605833054},{"text":"You've reached the vet.","start":2.96,"end":3.84,"sentiment":"neutral","sentiment_score":0.031042350456118584},{"text":"Sorry.","start":3.84,"end":4.08,"sentiment":"negative","sentiment_score":-0.4475122392177582},{"text":"I'm not my phone right now.","start":4.08,"end":5.2,"sentiment":"negative","sentiment_score":-0.5591798623402914},{"text":"If you","start":5.2,"end":5.7599373,"sentiment":"neutral","sentiment_score":-0.15885384753346443}],"sentiment":"neutral","sentiment_score":-0.27701898717454504,"num_words":14,"start":2.72,"end":5.7599373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hey. You've reached the vet. Sorry. I'm not my phone right now. If you","paragraphs":[{"sentences":[{"text":"Hey.","start":2.72,"end":2.96,"sentiment":"neutral","sentiment_score":0.11786388605833054},{"text":"You've reached the vet.","start":2.96,"end":3.84,"sentiment":"neutral","sentiment_score":0.031042350456118584},{"text":"Sorry.","start":3.84,"end":4.08,"sentiment":"negative","sentiment_score":-0.4475122392177582},{"text":"I'm not my phone right now.","start":4.08,"end":5.2,"sentiment":"negative","sentiment_score":-0.5591798623402914},{"text":"If you","start":5.2,"end":5.7599373,"sentiment":"neutral","sentiment_score":-0.15885384753346443}],"sentiment":"neutral","sentiment_score":-0.27701898717454504,"channel":1,"num_words":14,"start":2.72,"end":5.7599373}]},"summary":{"result":"success","short":"Hey. You've reached the vet. Sorry. I'm not my phone right now. If you"},"intents":{"segments":[{"text":"Sorry. I'm not my phone right now.","start_word":5,"end_word":11,"intents":[{"intent":"Notify vet of not contacting speaker","confidence_score":0.000014241903}]}]},"sentiments":{"segments":[{"text":"Hey. You've reached the vet.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.052675094455480576},{"text":"Sorry. I'm not my phone right now.","start_word":5,"end_word":11,"sentiment":"negative","sentiment_score":-0.5286604166030884},{"text":"If you","start_word":12,"end_word":13,"sentiment":"neutral","sentiment_score":-0.20866018533706665}],"average":{"sentiment":"neutral","sentiment_score":-0.26175041632218793}}}}