{"metadata":{"transaction_key":"deprecated","request_id":"019fd962-7595-78b0-8895-d8bb762b3132","sha256":"10870b3dacf2d0e1394dfb5ee371b842e59ca54c399e8732ab7209ec595233e9","created":"2026-08-06T23:22:17.178Z","duration":9.791938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Hello? Yes. Hi. Good morning, Michelle.","confidence":0.9760742,"words":[{"word":"hello","start":1.8399999,"end":2.34,"confidence":0.9707031,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.008226683363318443},{"word":"hello","start":3.4399998,"end":3.9399998,"confidence":0.9760742,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.017991213127970695},{"word":"yes","start":4.0,"end":4.24,"confidence":0.9951172,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.17879915237426758},{"word":"hi","start":4.24,"end":4.56,"confidence":0.9980469,"punctuated_word":"Hi.","sentiment":"positive","sentiment_score":0.5604667663574219},{"word":"good","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.7119198441505432},{"word":"morning","start":4.7999997,"end":5.2799997,"confidence":0.8647461,"punctuated_word":"morning,","sentiment":"positive","sentiment_score":0.7447864413261414},{"word":"michelle","start":5.2799997,"end":5.7799997,"confidence":0.8391113,"punctuated_word":"Michelle.","sentiment":"positive","sentiment_score":0.716870903968811}],"paragraphs":{"transcript":"\nHello? Hello? Yes. Hi. Good morning, Michelle.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.008226683363318443},{"text":"Hello?","start":3.4399998,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.017991213127970695},{"text":"Yes.","start":4.0,"end":4.24,"sentiment":"neutral","sentiment_score":0.17879915237426758},{"text":"Hi.","start":4.24,"end":4.56,"sentiment":"positive","sentiment_score":0.5604667663574219},{"text":"Good morning, Michelle.","start":4.56,"end":5.7799997,"sentiment":"positive","sentiment_score":0.7245257298151652}],"sentiment":"positive","sentiment_score":0.41986585780978203,"num_words":7,"start":1.8399999,"end":5.7799997}]}}]},{"alternatives":[{"transcript":"Speaking. We have some broken","confidence":0.7714844,"words":[{"word":"speaking","start":0.08,"end":0.58,"confidence":0.7714844,"punctuated_word":"Speaking.","sentiment":"neutral","sentiment_score":0.018602069467306137},{"word":"we","start":1.1999999,"end":1.52,"confidence":0.3869629,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.021119587123394012},{"word":"have","start":1.52,"end":1.68,"confidence":0.99316406,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.01577792502939701},{"word":"some","start":1.68,"end":2.1799998,"confidence":0.98291016,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.007852950133383274},{"word":"broken","start":5.8399997,"end":6.3399997,"confidence":0.703125,"punctuated_word":"broken","sentiment":"neutral","sentiment_score":0.08521026372909546}],"paragraphs":{"transcript":"\nSpeaking. We have some broken","paragraphs":[{"sentences":[{"text":"Speaking.","start":0.08,"end":0.58,"sentiment":"neutral","sentiment_score":0.018602069467306137},{"text":"We have some broken","start":1.1999999,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.03249018150381744}],"sentiment":"neutral","sentiment_score":0.029712559096515177,"num_words":5,"start":0.08,"end":6.3399997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Speaking. We have some\n\nChannel 0: Hello? Hello? Yes. Hi. Good morning, Michelle.\n\nChannel 1: broken","paragraphs":[{"sentences":[{"text":"Speaking.","start":0.08,"end":0.58,"sentiment":"neutral","sentiment_score":0.018602069467306137},{"text":"We have some","start":1.1999999,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.0149168207620581}],"sentiment":"neutral","sentiment_score":0.01583813293837011,"channel":1,"num_words":4,"start":0.08,"end":2.1799998},{"sentences":[{"text":"Hello?","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.008226683363318443},{"text":"Hello?","start":3.4399998,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.017991213127970695},{"text":"Yes.","start":4.0,"end":4.24,"sentiment":"neutral","sentiment_score":0.17879915237426758},{"text":"Hi.","start":4.24,"end":4.56,"sentiment":"positive","sentiment_score":0.5604667663574219},{"text":"Good morning, Michelle.","start":4.56,"end":5.7799997,"sentiment":"positive","sentiment_score":0.7245257298151652}],"sentiment":"positive","sentiment_score":0.41986585780978203,"channel":0,"num_words":7,"start":1.8399999,"end":5.7799997},{"sentences":[{"text":"broken","start":5.8399997,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.08521026372909546}],"sentiment":"neutral","sentiment_score":0.08521026372909546,"channel":1,"num_words":1,"start":5.8399997,"end":6.3399997}]},"summary":{"result":"success","short":"Speaking. We have some Hello? Hello? Yes. Hi. Good morning, Michelle. broken"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Speaking. We have some Hello? Hello? Yes.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.04472624883055687},{"text":"Hi. Good morning, Michelle.","start_word":7,"end_word":10,"sentiment":"positive","sentiment_score":0.6794525980949402},{"text":"broken","start_word":11,"end_word":11,"sentiment":"neutral","sentiment_score":0.17700420320034027}],"average":{"sentiment":"neutral","sentiment_score":0.2855348085102282}}}}