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Thanks for calling Pete's Pizzas. What can we get you started with? Sure. Let's get that order going. So that's eight pepperoni pizzas and two pepperoni pizzas with anchovies. What size would you like them to be? Small, medium, or large? Great. So that's five large pepperoni pizzas and two large pepperoni with anchovies. Anything else for you today? Are you still there? Would you like anything else with your order today? Alright. Let's go over your order. Five large pepperoni pizzas and two large pepperoni pizzas with anchovies. Let me calculate your total. One moment, please. The total for your order is $173. Would you like to pick it up or have it delivered? Perfect. Could I have your name and a callback phone number, please? Thanks. Be tasty. And what is the best phone number to reach you at? Got it. Your order is for pickup. Five large pepperoni pizzas and two large pepperoni pizzas with anchovies for a total of $173. 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there. Thanks for calling Pete's Pizzas. What can we get you started with? Sure. Let's get that order going.\n\nSo that's eight pepperoni pizzas and two pepperoni pizzas with anchovies. What size would you like them to be? Small, medium, or large? Great. So that's five large pepperoni pizzas and two large pepperoni with anchovies.\n\nAnything else for you today? Are you still there? Would you like anything else with your order today? Alright. Let's go over your order.\n\nFive large pepperoni pizzas and two large pepperoni pizzas with anchovies. Let me calculate your total. One moment, please. The total for your order is $173. Would you like to pick it up or have it delivered?\n\nPerfect. Could I have your name and a callback phone number, please? Thanks. Be tasty. And what is the best phone number to reach you at?\n\nGot it. Your order is for pickup. Five large pepperoni pizzas and two large pepperoni pizzas with anchovies for a total of $173. I'll have it under the name Big Tasty and the number 0424724429. Ready to place the order.\n\nAll set, big. Your order is in. Thanks for calling Big Tasty. Bye.","paragraphs":[{"sentences":[{"text":"Hi there.","start":2.0,"end":2.6399999,"sentiment":"positive","sentiment_score":0.3355136960744858},{"text":"Thanks for calling Pete's Pizzas.","start":2.6399999,"end":4.24,"sentiment":"positive","sentiment_score":0.6066393375396728},{"text":"What can we get you started with?","start":4.24,"end":5.8599997,"sentiment":"positive","sentiment_score":0.49052117126328604},{"text":"Sure.","start":15.375,"end":15.8550005,"sentiment":"neutral","sentiment_score":0.13008038699626925},{"text":"Let's get that order going.","start":15.8550005,"end":17.135,"sentiment":"neutral","sentiment_score":0.14779749810695647}],"sentiment":"positive","sentiment_score":0.40034700781106947,"num_words":20,"start":2.0,"end":17.135},{"sentences":[{"text":"So that's eight pepperoni pizzas and two pepperoni pizzas with anchovies.","start":17.135,"end":21.075,"sentiment":"neutral","sentiment_score":0.09570922363888133},{"text":"What size would you like them to 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today?","start":43.835003,"end":46.175003,"sentiment":"neutral","sentiment_score":0.032192343225081764},{"text":"Alright.","start":50.170002,"end":50.57,"sentiment":"neutral","sentiment_score":0.04392949864268303},{"text":"Let's go over your order.","start":50.57,"end":51.79,"sentiment":"neutral","sentiment_score":0.08902714028954506}],"sentiment":"neutral","sentiment_score":0.06643961106116573,"num_words":24,"start":32.78,"end":51.79},{"sentences":[{"text":"Five large pepperoni pizzas and two large pepperoni pizzas with anchovies.","start":51.850002,"end":56.190002,"sentiment":"neutral","sentiment_score":0.04304977184669538},{"text":"Let me calculate your total.","start":56.41,"end":58.03,"sentiment":"neutral","sentiment_score":0.049173863232135774},{"text":"One moment, please.","start":58.170002,"end":59.21,"sentiment":"neutral","sentiment_score":0.03474347045024236},{"text":"The total for your order is $173.","start":59.21,"end":62.11,"sentiment":"neutral","sentiment_score":0.04202912162457194},{"text":"Would you like to pick it up or have it delivered?","start":62.170002,"end":64.270004,"sentiment":"neutral","sentiment_score":0.027371388775381176}],"sentiment":"neutral","sentiment_score":0.038349630965574366,"num_words":37,"start":51.850002,"end":64.270004},{"sentences":[{"text":"Perfect.","start":72.165,"end":72.665,"sentiment":"neutral","sentiment_score":0.28895363211631775},{"text":"Could I have your name and a callback phone number, please?","start":73.045,"end":75.865,"sentiment":"neutral","sentiment_score":0.10244310240853917},{"text":"Thanks.","start":83.94,"end":84.44,"sentiment":"positive","sentiment_score":0.413377046585083},{"text":"Be tasty.","start":84.58,"end":85.32,"sentiment":"positive","sentiment_score":0.3823677897453308},{"text":"And what is the best phone number to reach you 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Thanks for calling Pete's Pizzas. What can we get you started with?\n\nChannel 0: Yes. Can I get 10 pepperoni pizzas? Can I get two of them with anchovies?\n\nChannel 1: Sure. Let's get that order going. So that's eight pepperoni pizzas and two pepperoni pizzas with anchovies. What size would you like them to be? Small, medium, or large?\n\nChannel 0: Half large.\n\nChannel 1: Great. So that's five large pepperoni pizzas and two large pepperoni with anchovies. Anything else for you today? Are you still there? Would you like anything else with your order today?\n\nChannel 0: No.\n\nChannel 1: Alright. Let's go over your order. Five large pepperoni pizzas and two large pepperoni pizzas with anchovies. Let me calculate your total. One moment, please.\n\nThe total for your order is $173. Would you like to pick it up or have it delivered?\n\nChannel 0: Pickup.\n\nChannel 1: Perfect. Could I have your name and a callback phone number, please?\n\nChannel 0: Yeah. Big Tasty 0424724429.\n\nChannel 1: Thanks. Be tasty. And what is the best phone number to reach you at?\n\nChannel 0: 0424724429.\n\nChannel 1: Got it. Your order is for pickup. Five large pepperoni pizzas and two large pepperoni pizzas with anchovies for a total of $173. I'll have it under the name Big Tasty and the number 0424724429. Ready to place the order.\n\nChannel 0: Yep.\n\nChannel 1: All set, big. Your order is in. Thanks for calling Big Tasty. Bye.","paragraphs":[{"sentences":[{"text":"Hi there.","start":2.0,"end":2.6399999,"sentiment":"positive","sentiment_score":0.3355136960744858},{"text":"Thanks for calling Pete's Pizzas.","start":2.6399999,"end":4.24,"sentiment":"positive","sentiment_score":0.6066393375396728},{"text":"What can we get you started with?","start":4.24,"end":5.8599997,"sentiment":"positive","sentiment_score":0.49052117126328604}],"sentiment":"positive","sentiment_score":0.5098480199064527,"channel":1,"num_words":14,"start":2.0,"end":5.8599997},{"sentences":[{"text":"Yes.","start":9.36,"end":9.599999,"sentiment":"neutral","sentiment_score":0.11806081235408784},{"text":"Can I get 10 pepperoni pizzas?","start":9.599999,"end":11.38,"sentiment":"neutral","sentiment_score":0.09982942665616672},{"text":"Can I get two of them with anchovies?","start":11.44,"end":13.139999,"sentiment":"neutral","sentiment_score":0.08394019305706024}],"sentiment":"neutral","sentiment_score":0.092570594449838,"channel":0,"num_words":15,"start":9.36,"end":13.139999},{"sentences":[{"text":"Sure.","start":15.375,"end":15.8550005,"sentiment":"neutral","sentiment_score":0.13008038699626925},{"text":"Let's get that order going.","start":15.8550005,"end":17.135,"sentiment":"neutral","sentiment_score":0.14779749810695647},{"text":"So that's eight pepperoni pizzas and two pepperoni pizzas with anchovies.","start":17.135,"end":21.075,"sentiment":"neutral","sentiment_score":0.09570922363888133},{"text":"What size would you like them to be?","start":21.295,"end":23.055,"sentiment":"neutral","sentiment_score":0.036781379487365484},{"text":"Small, medium, or large?","start":23.055,"end":24.915,"sentiment":"neutral","sentiment_score":0.020183298736810684}],"sentiment":"neutral","sentiment_score":0.07920184718637631,"channel":1,"num_words":29,"start":15.375,"end":24.915},{"sentences":[{"text":"Half large.","start":25.375,"end":26.195,"sentiment":"neutral","sentiment_score":0.06486770510673523}],"sentiment":"neutral","sentiment_score":0.06486770510673523,"channel":0,"num_words":2,"start":25.375,"end":26.195},{"sentences":[{"text":"Great.","start":28.46,"end":28.78,"sentiment":"positive","sentiment_score":0.5538941025733948},{"text":"So that's five large pepperoni pizzas and two large pepperoni with anchovies.","start":28.78,"end":32.48,"sentiment":"neutral","sentiment_score":0.31455721830328304},{"text":"Anything else for you today?","start":32.78,"end":34.16,"sentiment":"neutral","sentiment_score":0.16328323483467103},{"text":"Are you still there?","start":42.795002,"end":43.835003,"sentiment":"neutral","sentiment_score":-0.0001654494553804398},{"text":"Would you like anything else with your order today?","start":43.835003,"end":46.175003,"sentiment":"neutral","sentiment_score":0.032192343225081764}],"sentiment":"neutral","sentiment_score":0.17529245766420518,"channel":1,"num_words":31,"start":28.46,"end":46.175003},{"sentences":[{"text":"No.","start":47.775,"end":48.275,"sentiment":"neutral","sentiment_score":-0.018332796171307564}],"sentiment":"neutral","sentiment_score":-0.018332796171307564,"channel":0,"num_words":1,"start":47.775,"end":48.275},{"sentences":[{"text":"Alright.","start":50.170002,"end":50.57,"sentiment":"neutral","sentiment_score":0.04392949864268303},{"text":"Let's go over your order.","start":50.57,"end":51.79,"sentiment":"neutral","sentiment_score":0.08902714028954506},{"text":"Five large pepperoni pizzas and two large pepperoni pizzas with anchovies.","start":51.850002,"end":56.190002,"sentiment":"neutral","sentiment_score":0.04304977184669538},{"text":"Let me calculate your total.","start":56.41,"end":58.03,"sentiment":"neutral","sentiment_score":0.049173863232135774},{"text":"One moment, please.","start":58.170002,"end":59.21,"sentiment":"neutral","sentiment_score":0.03474347045024236}],"sentiment":"neutral","sentiment_score":0.05250849671661854,"channel":1,"num_words":25,"start":50.170002,"end":59.21},{"sentences":[{"text":"The total for your order is $173.","start":59.21,"end":62.11,"sentiment":"neutral","sentiment_score":0.04202912162457194},{"text":"Would you like to pick it up or have it delivered?","start":62.170002,"end":64.270004,"sentiment":"neutral","sentiment_score":0.027371388775381176}],"sentiment":"neutral","sentiment_score":0.033071618216733135,"channel":1,"num_words":18,"start":59.21,"end":64.270004},{"sentences":[{"text":"Pickup.","start":68.535,"end":69.035,"sentiment":"neutral","sentiment_score":0.06307120621204376}],"sentiment":"neutral","sentiment_score":0.06307120621204376,"channel":0,"num_words":1,"start":68.535,"end":69.035},{"sentences":[{"text":"Perfect.","start":72.165,"end":72.665,"sentiment":"neutral","sentiment_score":0.28895363211631775},{"text":"Could I have your name and a callback phone number, please?","start":73.045,"end":75.865,"sentiment":"neutral","sentiment_score":0.10244310240853917}],"sentiment":"neutral","sentiment_score":0.11798564655085404,"channel":1,"num_words":12,"start":72.165,"end":75.865},{"sentences":[{"text":"Yeah.","start":79.65501,"end":80.15501,"sentiment":"neutral","sentiment_score":0.04299250617623329},{"text":"Big Tasty 0424724429.","start":80.215004,"end":84.235,"sentiment":"neutral","sentiment_score":0.09030694762865703}],"sentiment":"neutral","sentiment_score":0.07847833726555109,"channel":0,"num_words":4,"start":79.65501,"end":84.235},{"sentences":[{"text":"Thanks.","start":83.94,"end":84.44,"sentiment":"positive","sentiment_score":0.413377046585083},{"text":"Be tasty.","start":84.58,"end":85.32,"sentiment":"positive","sentiment_score":0.3823677897453308},{"text":"And what is the best phone number to reach you at?","start":85.38,"end":87.72,"sentiment":"neutral","sentiment_score":0.061739849942651664}],"sentiment":"neutral","sentiment_score":0.13266078396035091,"channel":1,"num_words":14,"start":83.94,"end":87.72},{"sentences":[{"text":"0424724429.","start":93.15,"end":96.61,"sentiment":"neutral","sentiment_score":0.021122705191373825}],"sentiment":"neutral","sentiment_score":0.021122705191373825,"channel":0,"num_words":1,"start":93.15,"end":96.61},{"sentences":[{"text":"Got it.","start":101.729996,"end":102.369995,"sentiment":"neutral","sentiment_score":0.0814022570848465},{"text":"Your order is for pickup.","start":102.369995,"end":103.75,"sentiment":"neutral","sentiment_score":0.0761397123336792},{"text":"Five large pepperoni pizzas and two large pepperoni pizzas with anchovies for a total of $173.","start":103.97,"end":110.63,"sentiment":"neutral","sentiment_score":0.10002466663718224},{"text":"I'll have it under the name Big Tasty and the number 0424724429.","start":110.77,"end":116.295,"sentiment":"neutral","sentiment_score":0.11230092806120713},{"text":"Ready to place the order.","start":116.615,"end":117.915,"sentiment":"neutral","sentiment_score":0.1466084226965904}],"sentiment":"neutral","sentiment_score":0.10561377480626107,"channel":1,"num_words":40,"start":101.729996,"end":117.915},{"sentences":[{"text":"Yep.","start":119.340004,"end":119.840004,"sentiment":"neutral","sentiment_score":0.23625747859477997}],"sentiment":"neutral","sentiment_score":0.23625747859477997,"channel":0,"num_words":1,"start":119.340004,"end":119.840004},{"sentences":[{"text":"All set, big.","start":122.455,"end":123.655,"sentiment":"positive","sentiment_score":0.3445427119731903},{"text":"Your order is in.","start":123.655,"end":124.695,"sentiment":"positive","sentiment_score":0.37622296810150146},{"text":"Thanks for calling Big Tasty.","start":124.695,"end":126.155,"sentiment":"positive","sentiment_score":0.5134604096412658},{"text":"Bye.","start":126.215,"end":126.715,"sentiment":"neutral","sentiment_score":0.19306465983390808}],"sentiment":"positive","sentiment_score":0.407606670489678,"channel":1,"num_words":13,"start":122.455,"end":126.715}]},"summary":{"result":"success","short":"The customer called Pete's Pizzas to place an order for five large pepperoni pizzas and two large pepperoni pizzas with anchovies. The agent calculate the total and takes the customer's name and callback number to place the order. The customer is informed that the order is for pickup and is given the option to pick it up or have it delivered."},"intents":{"segments":[{"text":"Ready to place the order.","start_word":202,"end_word":206,"intents":[{"intent":"Place order","confidence_score":0.7275068}]}]},"sentiments":{"segments":[{"text":"Hi there. Thanks for calling Pete's Pizzas. What can we get you started with?","start_word":0,"end_word":13,"sentiment":"positive","sentiment_score":0.5162199139595032},{"text":"Yes. Can I get 10 pepperoni pizzas? Can I get two of them with anchovies? Sure. Let's get that order going. So that's eight pepperoni pizzas and two pepperoni pizzas with anchovies. What size would you like them to be? Small, medium, or large? Half large.","start_word":14,"end_word":59,"sentiment":"neutral","sentiment_score":0.08508925884962082},{"text":"Great.","start_word":60,"end_word":60,"sentiment":"positive","sentiment_score":0.5538941025733948},{"text":"So that's five large pepperoni pizzas and two large pepperoni with anchovies. Anything else for you today? Are you still there? Would you like anything else with your order today? No. Alright. Let's go over your order. Five large pepperoni pizzas and two large pepperoni pizzas with anchovies. Let me calculate your total. One moment, please. The total for your order is $173. Would you like to pick it up or have it delivered? Pickup. Perfect. Could I have your name and a callback phone number, please? Yeah. Big Tasty 0424724429.","start_word":61,"end_word":151,"sentiment":"neutral","sentiment_score":0.10094398260116576},{"text":"Thanks. Be tasty.","start_word":152,"end_word":154,"sentiment":"positive","sentiment_score":0.37790194153785706},{"text":"And what is the best phone number to reach you at? 0424724429. Got it. Your order is for pickup. Five large pepperoni pizzas and two large pepperoni pizzas with anchovies for a total of $173. I'll have it under the name Big Tasty and the number 0424724429. Ready to place the order. Yep.","start_word":155,"end_word":207,"sentiment":"neutral","sentiment_score":0.09844598174095154},{"text":"All set, big. Your order is in. Thanks for calling Big Tasty.","start_word":208,"end_word":219,"sentiment":"positive","sentiment_score":0.4270400106906891},{"text":"Bye.","start_word":220,"end_word":220,"sentiment":"neutral","sentiment_score":0.2576499581336975}],"average":{"sentiment":"neutral","sentiment_score":0.1456964244950289}}}}