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In fact, I was talking to my colleague this morning, giving them the task to give you a call and to organize the installation at your property. You okay. Alright. So is this the latest update that Kumar gave it to you, or what's what's the goal? Am I missing something? I don't need to call him. You asked me to call him. That's why I called him. So Okay. So see, which as I've told you before, so what's been happening basically with the battery rebate? So battery rebate has been basically, it's rid is going to reduce significantly from May 1 onwards. So anything which installed before May 1, it'd be up. It's absolutely fine. Whatever we quoted here, but if it goes beyond May 1, then the battery rebate will reduce. So whatever amount you see on your bill, the rebate amount will reduce. So you'll be more out of pocket taking it in this way. I see. Yeah. It does. No. I mean, you don't need to settle on the property as long as I've got the because what he told me that he's waiting for United Energy to put the meter on. As soon as you get the meter and as soon as you've got the space for us to come out and install the battery and the panels, we got nothing else to do. That's what we need. We need we need meter. We need meter. We need information about your NMI. We need an electricity provider details, and we need the space where we're going to install the battery and the solar panels. So we gotta make sure that everything is connected and commissioned at your property fully installed. That's what we need to do in order to be stay on the same contract that we have signed with the pricing. Yeah. It needs to be commissioned. And, basically, that's all needed to be done. And that's what I've explained to Billa as well in the past, and that's what I've explained to Kumar. Billa asked me to call Kumar. I've called him. I don't need to call him, but that's something we so I called him still to ask him that, hey. What what are the updates? He said I'm waiting for The United Energy to basically install the smart meter to install the meter in the property and allocate the NMI. And he said it should be okay by April 15. So that's why I've organized your installation around April 15. We are can you please can you please make sure that it's gonna be done? If it's not gonna be done, I need to know very well in advance because I need to make sure that we've got jobs. We are we are basically saying no to the jobs, and that's costing us more money than anything else. So and, obviously, we committed to you long time ago, and we wanted to make sure we deliver your project without any problems. That's why, you know, I've tried helping out to call the Call Kumar and nothing that there was an update. So I do not know where exactly we are at, and that's why I gave you details to one of my colleague this morning to get get in touch with you guys probably tomorrow in order to organize the delivery of the stock for us to install it. So what do you reckon? Where are we as in in your eyes? Yeah. That's okay. Yeah. That yeah. Yeah. See, as I said, that the settlement has nothing to do with us. Settlement has absolutely nothing to do with us. That's your personal thing with you with with Kumar, which basically, you know, you can settle on it or you don't settle on it. And when you settle on it, that's completely your personal decision, and that's your you and Kumar. For us, we need the smart meter. We need the meter installed at the property with a separate NMI and the space where we're going to put the batteries and the panels. That's it. That's all we need. So as long as we have all these three, four things sorted, we come out, we install the system, we commission it, and then we'll turn it off, and then we'll wait for the inspector to come out. So that part, once we install and commission it, that's all we needed to do in order to make sure that you're getting exact same thing that what we've offered you in the past. Are are you are you with me? Are you are you 100% with me? Because I do not want you to create any confusions. And, seriously, I would you know, if you ask me to talk to Kumar, I'll talk to Kumar. But that's something which basically nothing to do with us, if that makes sense. Yeah. Because yeah. Yeah. So if if so yeah. Settlement is completely your personal thing and his personal thing, which has nothing to do with us. Our requirements are very straightforward, sir. We're gonna put the battery. The place is ready. The meter has been installed by United Energy. NMI is ready. Roof is ready. We have already done the pre wiring. We have already done a decent amount of work at your property. So, you know, we are pretty much ready. So it's more about, you know, how fast this can be done. So please call in and let us know as soon as possible if any changes you know, I would say, you know, you technically, realistically, you'll be looking to in terms if I put the dollar numbers, hypothetical dollar numbers in this equation that how much money you're gonna lose, given take around 2 to three $2.02 to $4,000, take it in this way, approximately. It's basically in order to make things easier in in order to make things and give you a little perspective that, hey. If we are losing 3 or $4,000 on the rebate, for example, or $23,000 on the rebate, for example, do we need do you need to make any harsh decision to basically, no. No. I need to settle now or I need to come up with this kind of money in order to settle now just in order to save that $23,000. If you know, I'm just giving you a money perspective as well so that you have something in your mind. Are are you with me? I I I I does it make sense? Yeah. So I'm yeah. I'm just giving you a perspective. Yeah. Just giving you a perspective that, you know, if you're gonna lose the rebate, if the rebate's gonna be reduced, that's the impact of what you're gonna face. In order to then you just need to justify that what needs to be done. If, say, for example, if he says that, oh, I can't do anything without you settle on it. For example, hypothetically, and you push and you try and extend your limits and try and push yourself way too hard in order to settle on this property before the deadline just because of this rebate. This is the amount of money it's gonna be impacted. So you need to justify that in your numbers that whether it's gonna be, you know, it's gonna be very, very worth for you to push yourself that much or just lose the rebate a little bit and pay a little bit out of pocket and have more time in your hands. Yeah. Yeah. Yeah. Well, see, you you you being a customer, you can call United Energy, and you can ask them the way, way exactly they are at. And, generally, you know, generally, the issue doesn't take that much time. You can call them and you ask them that, hey. I'm the owner. I'm the buyer of this property waiting for the meters to be connected. How far, how much time it's gonna take? Generally, they're pretty quick and they're pretty reasonable. So, obviously, I don't have any idea what's been happening. So, yeah, give them a call and ask them where where exactly you're at, and they'll tell you. Yeah. Because this is your you paid the deposit. It's your property. You paid the payments. It's your property. It's not just just basically settlement is the only thing, which is I believe, you you bought the property off the plan, or you bought the property as in fully furnished? So you're not paying stage payments, are you? Ah, okay. So you paid 10% deposit and rest at the time of settlement. Okay. Alright. Okay. That makes sense. Okay. Cool. Alright. Please please talk to you had a. Please talk to Kumar. And probably please help me to help you guys to make things clear because we cannot afford to basically lose those dates because we can fit another jobs where we say end up saying no. So it's a good idea that if you can let us know as soon as possible, that'd be a great help so we can at least, you know, don't waste our days and that those days are basically comes with the call. So, obviously, we need to make sure that we are making 100% out of our day. Any other questions? Any any other questions? And and and and, please yeah. No. No. Yeah. Please please feel free to call me if you have any questions, and I'm happy to answer and happy to walk you through whatever needed to be done. Okay? Yeah. You can call United Energy, and they'll give you all the information that you require pretty much, and they'll be able to assist you as well that how far you are. So in order to you know, before you talk to Kumar, even you have a very good understanding that this is where we are sitting, this is what we need to do. Do we need to push him? Do we need to do this? Do we need to do that? So at least you'll have a very clear clear perspective that it's not just a delay from one party. It's a delay from other parties as well, which is which is in no one's control. No worries. No worries, brother. Thank you so much. Thanks, man. Thank you so much. Cheers. Have a good one. Cheers. Bye. 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and steps. Oh, Billa. How are you? Very, very good. Thanks.\n\nVery, very good. Thanks. In fact, I was talking to my colleague this morning, giving them the task to give you a call and to organize the installation at your property. You okay. Alright.\n\nSo is this the latest update that Kumar gave it to you, or what's what's the goal? Am I missing something? I don't need to call him. You asked me to call him. That's why I called him.\n\nSo Okay. So see, which as I've told you before, so what's been happening basically with the battery rebate? So battery rebate has been basically, it's rid is going to reduce significantly from May 1 onwards. So anything which installed before May 1, it'd be up. It's absolutely fine.\n\nWhatever we quoted here, but if it goes beyond May 1, then the battery rebate will reduce. So whatever amount you see on your bill, the rebate amount will reduce. So you'll be more out of pocket taking it in this way. I see. Yeah.\n\nIt does. No. I mean, you don't need to settle on the property as long as I've got the because what he told me that he's waiting for United Energy to put the meter on. As soon as you get the meter and as soon as you've got the space for us to come out and install the battery and the panels, we got nothing else to do. That's what we need.\n\nWe need we need meter. We need meter. We need information about your NMI. We need an electricity provider details, and we need the space where we're going to install the battery and the solar panels. So we gotta make sure that everything is connected and commissioned at your property fully installed.\n\nThat's what we need to do in order to be stay on the same contract that we have signed with the pricing. Yeah. It needs to be commissioned. And, basically, that's all needed to be done. And that's what I've explained to Billa as well in the past, and that's what I've explained to Kumar.\n\nBilla asked me to call Kumar. I've called him. I don't need to call him, but that's something we so I called him still to ask him that, hey. What what are the updates? He said I'm waiting for The United Energy to basically install the smart meter to install the meter in the property and allocate the NMI.\n\nAnd he said it should be okay by April 15. So that's why I've organized your installation around April 15. We are can you please can you please make sure that it's gonna be done? If it's not gonna be done, I need to know very well in advance because I need to make sure that we've got jobs. We are we are basically saying no to the jobs, and that's costing us more money than anything else.\n\nSo and, obviously, we committed to you long time ago, and we wanted to make sure we deliver your project without any problems. That's why, you know, I've tried helping out to call the Call Kumar and nothing that there was an update. So I do not know where exactly we are at, and that's why I gave you details to one of my colleague this morning to get get in touch with you guys probably tomorrow in order to organize the delivery of the stock for us to install it. So what do you reckon? Where are we as in in your eyes?\n\nYeah. That's okay. Yeah. That yeah. Yeah.\n\nSee, as I said, that the settlement has nothing to do with us. Settlement has absolutely nothing to do with us. That's your personal thing with you with with Kumar, which basically, you know, you can settle on it or you don't settle on it. And when you settle on it, that's completely your personal decision, and that's your you and Kumar. For us, we need the smart meter.\n\nWe need the meter installed at the property with a separate NMI and the space where we're going to put the batteries and the panels. That's it. That's all we need. So as long as we have all these three, four things sorted, we come out, we install the system, we commission it, and then we'll turn it off, and then we'll wait for the inspector to come out. So that part, once we install and commission it, that's all we needed to do in order to make sure that you're getting exact same thing that what we've offered you in the past.\n\nAre are you are you with me? Are you are you 100% with me? Because I do not want you to create any confusions. And, seriously, I would you know, if you ask me to talk to Kumar, I'll talk to Kumar. But that's something which basically nothing to do with us, if that makes sense.\n\nYeah. Because yeah. Yeah. So if if so yeah. Settlement is completely your personal thing and his personal thing, which has nothing to do with us.\n\nOur requirements are very straightforward, sir. We're gonna put the battery. The place is ready. The meter has been installed by United Energy. NMI is ready.\n\nRoof is ready. We have already done the pre wiring. We have already done a decent amount of work at your property. So, you know, we are pretty much ready. So it's more about, you know, how fast this can be done.\n\nSo please call in and let us know as soon as possible if any changes you know, I would say, you know, you technically, realistically, you'll be looking to in terms if I put the dollar numbers, hypothetical dollar numbers in this equation that how much money you're gonna lose, given take around 2 to three $2.02 to $4,000, take it in this way, approximately. It's basically in order to make things easier in in order to make things and give you a little perspective that, hey. If we are losing 3 or $4,000 on the rebate, for example, or $23,000 on the rebate, for example, do we need do you need to make any harsh decision to basically, no. No. I need to settle now or I need to come up with this kind of money in order to settle now just in order to save that $23,000.\n\nIf you know, I'm just giving you a money perspective as well so that you have something in your mind. Are are you with me? I I I I does it make sense? Yeah. So I'm yeah.\n\nI'm just giving you a perspective. Yeah. Just giving you a perspective that, you know, if you're gonna lose the rebate, if the rebate's gonna be reduced, that's the impact of what you're gonna face. In order to then you just need to justify that what needs to be done. If, say, for example, if he says that, oh, I can't do anything without you settle on it.\n\nFor example, hypothetically, and you push and you try and extend your limits and try and push yourself way too hard in order to settle on this property before the deadline just because of this rebate. This is the amount of money it's gonna be impacted. So you need to justify that in your numbers that whether it's gonna be, you know, it's gonna be very, very worth for you to push yourself that much or just lose the rebate a little bit and pay a little bit out of pocket and have more time in your hands. Yeah. Yeah.\n\nYeah. Well, see, you you you being a customer, you can call United Energy, and you can ask them the way, way exactly they are at. And, generally, you know, generally, the issue doesn't take that much time. You can call them and you ask them that, hey. I'm the owner.\n\nI'm the buyer of this property waiting for the meters to be connected. How far, how much time it's gonna take? Generally, they're pretty quick and they're pretty reasonable. So, obviously, I don't have any idea what's been happening. So, yeah, give them a call and ask them where where exactly you're at, and they'll tell you.\n\nYeah. Because this is your you paid the deposit. It's your property. You paid the payments. It's your property.\n\nIt's not just just basically settlement is the only thing, which is I believe, you you bought the property off the plan, or you bought the property as in fully furnished? So you're not paying stage payments, are you? Ah, okay. So you paid 10% deposit and rest at the time of settlement. Okay.\n\nAlright. Okay. That makes sense. Okay. Cool.\n\nAlright. Please please talk to you had a. Please talk to Kumar. And probably please help me to help you guys to make things clear because we cannot afford to basically lose those dates because we can fit another jobs where we say end up saying no. So it's a good idea that if you can let us know as soon as possible, that'd be a great help so we can at least, you know, don't waste our days and that those days are basically comes with the call.\n\nSo, obviously, we need to make sure that we are making 100% out of our day. Any other questions? Any any other questions? And and and and, please yeah. No.\n\nNo. Yeah. Please please feel free to call me if you have any questions, and I'm happy to answer and happy to walk you through whatever needed to be done. Okay? Yeah.\n\nYou can call United Energy, and they'll give you all the information that you require pretty much, and they'll be able to assist you as well that how far you are. So in order to you know, before you talk to Kumar, even you have a very good understanding that this is where we are sitting, this is what we need to do. Do we need to push him? Do we need to do this? Do we need to do that?\n\nSo at least you'll have a very clear clear perspective that it's not just a delay from one party. It's a delay from other parties as well, which is which is in no one's control. No worries. No worries, brother. Thank you so much.\n\nThanks, man. Thank you so much. Cheers. Have a good one. Cheers.\n\nBye. Bye.","paragraphs":[{"sentences":[{"text":"Crafts and steps.","start":0.0,"end":3.3,"sentiment":"neutral","sentiment_score":0.009822779179861149},{"text":"Oh, Billa.","start":12.4,"end":12.96,"sentiment":"neutral","sentiment_score":0.08889811113476753},{"text":"How are you?","start":12.96,"end":13.78,"sentiment":"neutral","sentiment_score":0.11859680712223053},{"text":"Very, very good.","start":16.125,"end":16.845,"sentiment":"positive","sentiment_score":0.6858204007148743},{"text":"Thanks.","start":16.845,"end":17.245,"sentiment":"positive","sentiment_score":0.6498064994812012}],"sentiment":"neutral","sentiment_score":0.2725268902334695,"num_words":12,"start":0.0,"end":17.245},{"sentences":[{"text":"Very, very good.","start":17.245,"end":17.805,"sentiment":"positive","sentiment_score":0.6114753484725952},{"text":"Thanks.","start":17.805,"end":18.205,"sentiment":"positive","sentiment_score":0.49846699833869934},{"text":"In fact, I was talking to my colleague this morning, giving them the task to give you a call and to organize the installation at your property.","start":18.205,"end":25.904999,"sentiment":"neutral","sentiment_score":0.07304055250629231},{"text":"You okay.","start":48.265,"end":49.625,"sentiment":"neutral","sentiment_score":0.005602557212114334},{"text":"Alright.","start":49.625,"end":50.024998,"sentiment":"neutral","sentiment_score":0.016490142792463303}],"sentiment":"neutral","sentiment_score":0.12743185937185497,"num_words":34,"start":17.245,"end":50.024998},{"sentences":[{"text":"So is this the latest update that Kumar gave it to you, or what's what's the goal?","start":50.024998,"end":54.585,"sentiment":"neutral","sentiment_score":0.0041989871739026375},{"text":"Am I missing something?","start":54.585,"end":55.725,"sentiment":"neutral","sentiment_score":-0.05690236482769251},{"text":"I don't need to call him.","start":59.38,"end":60.26,"sentiment":"neutral","sentiment_score":-0.097285112986962},{"text":"You asked me to call him.","start":60.26,"end":61.3,"sentiment":"neutral","sentiment_score":-0.07385958110292752},{"text":"That's why I called him.","start":61.3,"end":62.6,"sentiment":"neutral","sentiment_score":-0.058662361651659015}],"sentiment":"neutral","sentiment_score":-0.03885280658294888,"num_words":38,"start":50.024998,"end":62.6},{"sentences":[{"text":"So Okay.","start":63.14,"end":74.035,"sentiment":"neutral","sentiment_score":-0.078070726711303},{"text":"So see, which as I've told you before, so what's been happening basically with the battery rebate?","start":74.035,"end":80.195,"sentiment":"neutral","sentiment_score":-0.00691936141340514},{"text":"So battery rebate has been basically, it's rid is going to reduce significantly from May 1 onwards.","start":80.195,"end":87.46,"sentiment":"neutral","sentiment_score":-0.01454571251045255},{"text":"So anything which installed before May 1, it'd be up.","start":88.479996,"end":93.119995,"sentiment":"neutral","sentiment_score":0.004086832888424397},{"text":"It's absolutely fine.","start":93.119995,"end":94.42,"sentiment":"neutral","sentiment_score":0.18812109033266702}],"sentiment":"neutral","sentiment_score":0.0017180385664093535,"num_words":49,"start":63.14,"end":94.42},{"sentences":[{"text":"Whatever we quoted here, but if it goes beyond May 1, then the battery rebate will reduce.","start":94.56,"end":100.595,"sentiment":"neutral","sentiment_score":0.027300073491299853},{"text":"So whatever amount you see on your bill, the rebate amount will reduce.","start":100.595,"end":104.915,"sentiment":"neutral","sentiment_score":0.06908655166625977},{"text":"So you'll be more out of pocket taking it in this way.","start":104.915,"end":107.815,"sentiment":"neutral","sentiment_score":0.10250021299968164},{"text":"I see.","start":111.155,"end":111.555,"sentiment":"neutral","sentiment_score":-0.013232773169875143},{"text":"Yeah.","start":111.555,"end":112.055,"sentiment":"neutral","sentiment_score":-0.012520970776677132}],"sentiment":"neutral","sentiment_score":0.05673872133096059,"num_words":45,"start":94.56,"end":112.055},{"sentences":[{"text":"It does.","start":112.115,"end":112.775,"sentiment":"neutral","sentiment_score":-0.021500918082892895},{"text":"No.","start":117.060005,"end":117.560005,"sentiment":"neutral","sentiment_score":-0.07015929371118546},{"text":"I mean, you don't need to settle on the property as long as I've got the because what he told me that he's waiting for United Energy to put the meter on.","start":117.78001,"end":127.455,"sentiment":"neutral","sentiment_score":-0.03880293935071677},{"text":"As soon as you get the meter and as soon as you've got the space for us to come out and install the battery and the panels, we got nothing else to do.","start":127.535,"end":136.595,"sentiment":"neutral","sentiment_score":-0.023062389880193},{"text":"That's what we need.","start":136.975,"end":137.935,"sentiment":"neutral","sentiment_score":0.028997821733355522}],"sentiment":"neutral","sentiment_score":-0.027776705114067428,"num_words":72,"start":112.115,"end":137.935},{"sentences":[{"text":"We need we need meter.","start":137.935,"end":139.315,"sentiment":"neutral","sentiment_score":-0.002505333349108696},{"text":"We need meter.","start":139.375,"end":140.175,"sentiment":"neutral","sentiment_score":0.013639920701583227},{"text":"We need information about your NMI.","start":140.175,"end":142.835,"sentiment":"neutral","sentiment_score":0.03570794314146042},{"text":"We need an electricity provider details, and we need the space where we're going to install the battery and the solar panels.","start":143.12,"end":150.01999,"sentiment":"neutral","sentiment_score":0.0729557059027932},{"text":"So we gotta make sure that everything is connected and commissioned at your property fully installed.","start":150.07999,"end":155.93999,"sentiment":"neutral","sentiment_score":0.10838484251871705}],"sentiment":"neutral","sentiment_score":0.0688812262378633,"num_words":52,"start":137.935,"end":155.93999},{"sentences":[{"text":"That's what we need to do in order to be stay on the same contract that we have signed with the pricing.","start":156.52501,"end":162.785,"sentiment":"neutral","sentiment_score":0.07049433616074649},{"text":"Yeah.","start":166.205,"end":166.445,"sentiment":"neutral","sentiment_score":0.11213338375091551},{"text":"It needs to be commissioned.","start":166.445,"end":167.74501,"sentiment":"neutral","sentiment_score":0.11235867142677307},{"text":"And, basically, that's all needed to be done.","start":168.045,"end":170.685,"sentiment":"neutral","sentiment_score":0.12493341788649559},{"text":"And that's what I've explained to Billa as well in the past, and that's what I've explained to Kumar.","start":170.685,"end":175.4,"sentiment":"neutral","sentiment_score":0.09604104882792423}],"sentiment":"neutral","sentiment_score":0.09180089831352234,"num_words":55,"start":156.52501,"end":175.4},{"sentences":[{"text":"Billa asked me to call Kumar.","start":176.26,"end":177.7,"sentiment":"neutral","sentiment_score":0.017967352643609047},{"text":"I've called him.","start":177.7,"end":178.92,"sentiment":"neutral","sentiment_score":0.011913985013961792},{"text":"I don't need to call him, but that's something we so I called him still to ask him that, hey.","start":178.98,"end":183.21999,"sentiment":"neutral","sentiment_score":-0.021879639057442547},{"text":"What what are the updates?","start":183.21999,"end":184.35999,"sentiment":"neutral","sentiment_score":-0.03277934491634369},{"text":"He said I'm waiting for The United Energy to basically install the smart meter to install the meter in the property and allocate the NMI.","start":184.565,"end":193.785,"sentiment":"neutral","sentiment_score":0.12699996456503868}],"sentiment":"neutral","sentiment_score":0.04605179117455826,"num_words":59,"start":176.26,"end":193.785},{"sentences":[{"text":"And he said it should be okay by April 15.","start":194.725,"end":199.545,"sentiment":"neutral","sentiment_score":0.1596560686826706},{"text":"So that's why I've organized your installation around April 15.","start":200.15001,"end":204.38998,"sentiment":"neutral","sentiment_score":0.13394732996821404},{"text":"We are can you please can you please make sure that it's gonna be done?","start":204.39,"end":210.15,"sentiment":"neutral","sentiment_score":0.019101965924104056},{"text":"If it's not gonna be done, I need to know very well in advance because I need to make sure that we've got jobs.","start":210.15,"end":215.625,"sentiment":"neutral","sentiment_score":-0.2679632393022378},{"text":"We are we are basically saying no to the jobs, and that's costing us more money than anything else.","start":215.785,"end":221.305,"sentiment":"neutral","sentiment_score":-0.18643689567321226}],"sentiment":"neutral","sentiment_score":-0.08654942673941453,"num_words":78,"start":194.725,"end":221.305},{"sentences":[{"text":"So and, obviously, we committed to you long time ago, and we wanted to make sure we deliver your project without any problems.","start":221.305,"end":227.245,"sentiment":"neutral","sentiment_score":0.15919847300519113},{"text":"That's why, you know, I've tried helping out to call the Call Kumar and nothing that there was an update.","start":227.545,"end":232.51999,"sentiment":"neutral","sentiment_score":-0.055135670118033886},{"text":"So I do not know where exactly we are at, and that's why I gave you details to one of my colleague this morning to get get in touch with you guys probably tomorrow in order to organize the delivery of the stock for us to install it.","start":232.9,"end":245.0,"sentiment":"neutral","sentiment_score":-0.019525913211206596},{"text":"So what do you reckon?","start":247.475,"end":248.755,"sentiment":"neutral","sentiment_score":-0.13885850012302398},{"text":"Where are we as in in your eyes?","start":248.755,"end":250.935,"sentiment":"neutral","sentiment_score":-0.2524956203997135}],"sentiment":"neutral","sentiment_score":-0.010506248280692559,"num_words":104,"start":221.305,"end":250.935},{"sentences":[{"text":"Yeah.","start":263.37997,"end":263.69998,"sentiment":"neutral","sentiment_score":0.04170497506856918},{"text":"That's okay.","start":263.69998,"end":264.25998,"sentiment":"neutral","sentiment_score":0.05543671175837517},{"text":"Yeah.","start":264.25998,"end":264.5,"sentiment":"neutral","sentiment_score":0.013462938368320463},{"text":"That yeah.","start":264.5,"end":265.31998,"sentiment":"neutral","sentiment_score":-0.035039667040109634},{"text":"Yeah.","start":280.66498,"end":281.16498,"sentiment":"neutral","sentiment_score":0.060554660856723785}],"sentiment":"neutral","sentiment_score":0.022359523390020643,"num_words":7,"start":263.37997,"end":281.16498},{"sentences":[{"text":"See, as I said, that the settlement has nothing to do with us.","start":287.49,"end":291.33,"sentiment":"neutral","sentiment_score":-0.13076254897392714},{"text":"Settlement has absolutely nothing to do with us.","start":291.33,"end":294.05,"sentiment":"neutral","sentiment_score":-0.251993989571929},{"text":"That's your personal thing with you with with Kumar, which basically, you know, you can settle on it or you don't settle on it.","start":294.05,"end":302.03497,"sentiment":"neutral","sentiment_score":0.00957669923081994},{"text":"And when you settle on it, that's completely your personal decision, and that's your you and Kumar.","start":302.03497,"end":307.175,"sentiment":"neutral","sentiment_score":0.1561088329728912},{"text":"For us, we need the smart meter.","start":307.395,"end":309.235,"sentiment":"neutral","sentiment_score":0.28399060879434856}],"sentiment":"neutral","sentiment_score":0.016750147107286728,"num_words":69,"start":287.49,"end":309.235},{"sentences":[{"text":"We need the meter installed at the property with a separate NMI and the space where we're going to put the batteries and the panels.","start":309.235,"end":316.05002,"sentiment":"neutral","sentiment_score":0.21194063425064086},{"text":"That's it.","start":316.43002,"end":316.83002,"sentiment":"neutral","sentiment_score":0.2682914435863495},{"text":"That's all we need.","start":316.83002,"end":317.63,"sentiment":"positive","sentiment_score":0.3576119393110275},{"text":"So as long as we have all these three, four things sorted, we come out, we install the system, we commission it, and then we'll turn it off, and then we'll wait for the inspector to come out.","start":317.63,"end":328.125,"sentiment":"neutral","sentiment_score":0.20160458413393875},{"text":"So that part, once we install and commission it, that's all we needed to do in order to make sure that you're getting exact same thing that what we've offered you in the past.","start":328.125,"end":336.865,"sentiment":"neutral","sentiment_score":0.30584601181394916}],"sentiment":"neutral","sentiment_score":0.2458765543635609,"num_words":103,"start":309.235,"end":336.865},{"sentences":[{"text":"Are are you are you with me?","start":339.53,"end":340.81,"sentiment":"neutral","sentiment_score":-0.014036254159041814},{"text":"Are you are you 100% with me?","start":340.81,"end":342.25,"sentiment":"neutral","sentiment_score":-0.01910366490483284},{"text":"Because I do not want you to create any confusions.","start":342.25,"end":344.27002,"sentiment":"neutral","sentiment_score":-0.3122773073613644},{"text":"And, seriously, I would you know, if you ask me to talk to Kumar, I'll talk to Kumar.","start":344.57,"end":348.33002,"sentiment":"neutral","sentiment_score":-0.08359840884804726},{"text":"But that's something which basically nothing to do with us, if that makes sense.","start":348.33002,"end":352.67,"sentiment":"neutral","sentiment_score":-0.1984166300722531}],"sentiment":"neutral","sentiment_score":-0.136381369416735,"num_words":56,"start":339.53,"end":352.67},{"sentences":[{"text":"Yeah.","start":355.695,"end":356.195,"sentiment":"neutral","sentiment_score":0.012675676494836807},{"text":"Because yeah.","start":356.415,"end":357.875,"sentiment":"neutral","sentiment_score":0.0035968879237771034},{"text":"Yeah.","start":359.615,"end":360.015,"sentiment":"neutral","sentiment_score":-0.02438083104789257},{"text":"So if if so yeah.","start":360.015,"end":362.675,"sentiment":"neutral","sentiment_score":-0.11511864066123963},{"text":"Settlement is completely your personal thing and his personal thing, which has nothing to do with us.","start":362.815,"end":368.67,"sentiment":"neutral","sentiment_score":-0.18671893328428268}],"sentiment":"neutral","sentiment_score":-0.14439717107094252,"num_words":26,"start":355.695,"end":368.67},{"sentences":[{"text":"Our requirements are very straightforward, sir.","start":369.23,"end":371.31003,"sentiment":"positive","sentiment_score":0.3876267410814762},{"text":"We're gonna put the battery.","start":371.31003,"end":372.77002,"sentiment":"neutral","sentiment_score":0.17166505455970765},{"text":"The place is ready.","start":372.91,"end":374.13,"sentiment":"neutral","sentiment_score":0.17981120198965073},{"text":"The meter has been installed by United Energy.","start":374.75,"end":377.09003,"sentiment":"neutral","sentiment_score":0.16597076505422592},{"text":"NMI is ready.","start":377.39,"end":378.35,"sentiment":"neutral","sentiment_score":0.3193122148513794}],"sentiment":"neutral","sentiment_score":0.23803974200899786,"num_words":26,"start":369.23,"end":378.35},{"sentences":[{"text":"Roof is ready.","start":378.35,"end":379.07,"sentiment":"positive","sentiment_score":0.34623536467552185},{"text":"We have already done the pre wiring.","start":379.07,"end":380.59003,"sentiment":"positive","sentiment_score":0.3896257111004421},{"text":"We have already done a decent amount of work at your property.","start":380.59003,"end":383.655,"sentiment":"positive","sentiment_score":0.5182129616538683},{"text":"So, you know, we are pretty much ready.","start":383.655,"end":385.495,"sentiment":"positive","sentiment_score":0.556580912321806},{"text":"So it's more about, you know, how fast this can be done.","start":385.495,"end":389.335,"sentiment":"positive","sentiment_score":0.4854191914200783}],"sentiment":"positive","sentiment_score":0.48243617159979685,"num_words":42,"start":378.35,"end":389.335},{"sentences":[{"text":"So please call in and let us know as soon as possible if any changes you know, I would say, you know, you technically, realistically, you'll be looking to in terms if I put the dollar numbers, hypothetical dollar numbers in this equation that how much money you're gonna lose, given take around 2 to three $2.02 to $4,000, take it in this way, approximately.","start":389.335,"end":412.745,"sentiment":"neutral","sentiment_score":0.03796716266526626},{"text":"It's basically in order to make things easier in in order to make things and give you a little perspective that, hey.","start":413.605,"end":420.42,"sentiment":"neutral","sentiment_score":0.23802731073969466},{"text":"If we are losing 3 or $4,000 on the rebate, for example, or $23,000 on the rebate, for example, do we need do you need to make any harsh decision to basically, no.","start":420.5,"end":431.78,"sentiment":"neutral","sentiment_score":-0.19828497550704263},{"text":"No.","start":431.78,"end":431.94,"sentiment":"negative","sentiment_score":-0.4246243834495544},{"text":"I need to settle now or I need to come up with this kind of money in order to settle now just in order to save that $23,000.","start":431.94,"end":438.845,"sentiment":"neutral","sentiment_score":-0.29963966086506844}],"sentiment":"neutral","sentiment_score":-0.051365588388512,"num_words":149,"start":389.335,"end":438.845},{"sentences":[{"text":"If you know, I'm just giving you a money perspective as well so that you have something in your mind.","start":439.06497,"end":444.04498,"sentiment":"neutral","sentiment_score":0.07314120605587959},{"text":"Are are you with me?","start":446.185,"end":447.06497,"sentiment":"neutral","sentiment_score":0.019871477596461774},{"text":"I I I I does it make sense?","start":447.06497,"end":449.04,"sentiment":"neutral","sentiment_score":0.006082108244299889},{"text":"Yeah.","start":451.04,"end":451.36002,"sentiment":"neutral","sentiment_score":0.15265601873397827},{"text":"So I'm yeah.","start":451.36002,"end":452.4,"sentiment":"neutral","sentiment_score":0.11450417588154475}],"sentiment":"neutral","sentiment_score":0.05694613301170033,"num_words":37,"start":439.06497,"end":452.4},{"sentences":[{"text":"I'm just giving you a perspective.","start":452.4,"end":453.68002,"sentiment":"neutral","sentiment_score":0.11977230509122212},{"text":"Yeah.","start":453.68002,"end":453.92,"sentiment":"neutral","sentiment_score":0.05723182484507561},{"text":"Just giving you a perspective that, you know, if you're gonna lose the rebate, if the rebate's gonna be reduced, that's the impact of what you're gonna face.","start":453.92,"end":460.98,"sentiment":"neutral","sentiment_score":-0.07732869724610023},{"text":"In order to then you just need to justify that what needs to be done.","start":461.52002,"end":466.195,"sentiment":"neutral","sentiment_score":-0.16734008491039276},{"text":"If, say, for example, if he says that, oh, I can't do anything without you settle on it.","start":466.255,"end":470.255,"sentiment":"neutral","sentiment_score":-0.17155913760264715}],"sentiment":"neutral","sentiment_score":-0.10275740614708732,"num_words":68,"start":452.4,"end":470.255},{"sentences":[{"text":"For example, hypothetically, and you push and you try and extend your limits and try and push yourself way too hard in order to settle on this property before the deadline just because of this rebate.","start":470.255,"end":481.1,"sentiment":"neutral","sentiment_score":-0.28347846927742165},{"text":"This is the amount of money it's gonna be impacted.","start":481.47998,"end":483.66,"sentiment":"neutral","sentiment_score":-0.2063687562942505},{"text":"So you need to justify that in your numbers that whether it's gonna be, you know, it's gonna be very, very worth for you to push yourself that much or just lose the rebate a little bit and pay a little bit out of pocket and have more time in your hands.","start":483.72,"end":496.98502,"sentiment":"neutral","sentiment_score":0.0883392387857804},{"text":"Yeah.","start":501.685,"end":501.92502,"sentiment":"neutral","sentiment_score":-0.03415264934301376},{"text":"Yeah.","start":501.92502,"end":502.42502,"sentiment":"neutral","sentiment_score":-0.03109710663557053}],"sentiment":"neutral","sentiment_score":-0.07740521796047688,"num_words":100,"start":470.255,"end":502.42502},{"sentences":[{"text":"Yeah.","start":513.99,"end":514.31,"sentiment":"neutral","sentiment_score":-0.010530897416174412},{"text":"Well, see, you you you being a customer, you can call United Energy, and you can ask them the way, way exactly they are at.","start":514.31,"end":522.185,"sentiment":"neutral","sentiment_score":0.018837163895368575},{"text":"And, generally, you know, generally, the issue doesn't take that much time.","start":522.185,"end":525.465,"sentiment":"neutral","sentiment_score":-0.03765936475247145},{"text":"You can call them and you ask them that, hey.","start":525.465,"end":527.705,"sentiment":"neutral","sentiment_score":0.008394390251487494},{"text":"I'm the owner.","start":527.705,"end":528.505,"sentiment":"neutral","sentiment_score":0.013267115379373232}],"sentiment":"neutral","sentiment_score":0.0025927661096348483,"num_words":51,"start":513.99,"end":528.505},{"sentences":[{"text":"I'm the buyer of this property waiting for the meters to be connected.","start":528.505,"end":531.465,"sentiment":"neutral","sentiment_score":0.0027481714406838785},{"text":"How far, how much time it's gonna take?","start":531.465,"end":533.43,"sentiment":"neutral","sentiment_score":-0.03504539607092738},{"text":"Generally, they're pretty quick and they're pretty reasonable.","start":534.39,"end":536.64996,"sentiment":"neutral","sentiment_score":0.20668437844142318},{"text":"So, obviously, I don't have any idea what's been happening.","start":536.71,"end":540.07,"sentiment":"neutral","sentiment_score":-0.203286362439394},{"text":"So, yeah, give them a call and ask them where where exactly you're at, and they'll tell you.","start":540.07,"end":543.69,"sentiment":"neutral","sentiment_score":-0.03478608953042163}],"sentiment":"neutral","sentiment_score":-0.02193289733769601,"num_words":57,"start":528.505,"end":543.69},{"sentences":[{"text":"Yeah.","start":548.085,"end":548.585,"sentiment":"neutral","sentiment_score":0.17737528681755066},{"text":"Because this is your you paid the deposit.","start":548.805,"end":551.365,"sentiment":"neutral","sentiment_score":0.09078696835786104},{"text":"It's your property.","start":551.365,"end":552.005,"sentiment":"neutral","sentiment_score":0.09566159546375275},{"text":"You paid the payments.","start":552.005,"end":552.885,"sentiment":"neutral","sentiment_score":0.05830509681254625},{"text":"It's your 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settlement.","start":573.58,"end":577.36,"sentiment":"neutral","sentiment_score":-0.021171692293137312},{"text":"Okay.","start":580.075,"end":580.39496,"sentiment":"neutral","sentiment_score":0.05780454725027085}],"sentiment":"neutral","sentiment_score":-0.013052688152701766,"num_words":54,"start":553.84503,"end":580.39496},{"sentences":[{"text":"Alright.","start":580.39496,"end":580.875,"sentiment":"neutral","sentiment_score":0.09048783779144288},{"text":"Okay.","start":580.875,"end":581.355,"sentiment":"neutral","sentiment_score":0.11541742086410522},{"text":"That makes sense.","start":581.355,"end":582.235,"sentiment":"neutral","sentiment_score":0.1686549832423528},{"text":"Okay.","start":582.235,"end":582.555,"sentiment":"neutral","sentiment_score":0.1396438479423523},{"text":"Cool.","start":582.555,"end":582.795,"sentiment":"neutral","sentiment_score":0.2206586003303528}],"sentiment":"neutral","sentiment_score":0.15316752237933023,"num_words":7,"start":580.39496,"end":582.795},{"sentences":[{"text":"Alright.","start":582.795,"end":583.115,"sentiment":"neutral","sentiment_score":0.08283600211143494},{"text":"Please please talk to you had a.","start":583.115,"end":585.515,"sentiment":"neutral","sentiment_score":0.005324615614621767},{"text":"Please talk to Kumar.","start":585.515,"end":586.65497,"sentiment":"neutral","sentiment_score":-0.002140476368367671},{"text":"And probably please help me to help you guys to make things clear because we cannot afford to basically lose those dates because we can fit another jobs where we say end up saying no.","start":586.795,"end":600.08997,"sentiment":"neutral","sentiment_score":-0.060348782794816154},{"text":"So it's a good idea that if you can let us know as soon as possible, that'd be a great help so we can at least, you know, don't waste our days and that those days are basically comes with the call.","start":600.31,"end":612.715,"sentiment":"positive","sentiment_score":0.41534332044067834}],"sentiment":"neutral","sentiment_score":0.17352537602955329,"num_words":89,"start":582.795,"end":612.715},{"sentences":[{"text":"So, obviously, we need to make sure that we are making 100% out of our day.","start":612.715,"end":617.055,"sentiment":"neutral","sentiment_score":0.17895163130015135},{"text":"Any other questions?","start":621.56,"end":622.60004,"sentiment":"neutral","sentiment_score":0.017413910167912643},{"text":"Any any other questions?","start":622.60004,"end":624.22003,"sentiment":"neutral","sentiment_score":-0.0014748447574675083},{"text":"And and and and, please yeah.","start":625.24,"end":628.12,"sentiment":"neutral","sentiment_score":-0.12030255421996117},{"text":"No.","start":628.12,"end":628.28,"sentiment":"neutral","sentiment_score":-0.15864801406860352}],"sentiment":"neutral","sentiment_score":0.06763683709626396,"num_words":30,"start":612.715,"end":628.28},{"sentences":[{"text":"No.","start":628.28,"end":628.60004,"sentiment":"neutral","sentiment_score":-0.11523286998271942},{"text":"Yeah.","start":628.60004,"end":628.92004,"sentiment":"neutral","sentiment_score":-0.02460896410048008},{"text":"Please please feel free to call me if you have any questions, and I'm happy to answer and happy to walk you through whatever needed to be done.","start":628.92004,"end":636.265,"sentiment":"neutral","sentiment_score":0.17364014818200044},{"text":"Okay?","start":636.265,"end":636.765,"sentiment":"neutral","sentiment_score":0.10998737066984177},{"text":"Yeah.","start":646.18506,"end":646.505,"sentiment":"neutral","sentiment_score":0.13142791390419006}],"sentiment":"neutral","sentiment_score":0.1551092999870889,"num_words":32,"start":628.28,"end":646.505},{"sentences":[{"text":"You can call United Energy, and they'll give you all the information that you require pretty much, and they'll be able to assist you as well that how far you are.","start":646.505,"end":654.33,"sentiment":"neutral","sentiment_score":0.18314761043556274},{"text":"So in order to you know, before you talk to Kumar, even you have a very good understanding that this is where we are sitting, this is what we need to do.","start":654.33,"end":661.69,"sentiment":"neutral","sentiment_score":-0.005230411014053971},{"text":"Do we need to push him?","start":661.69,"end":662.73,"sentiment":"neutral","sentiment_score":-0.0627733940879504},{"text":"Do we need to do this?","start":662.73,"end":663.53,"sentiment":"neutral","sentiment_score":-0.09618464484810829},{"text":"Do we need to do that?","start":663.53,"end":664.41003,"sentiment":"neutral","sentiment_score":-0.057781511917710304}],"sentiment":"neutral","sentiment_score":0.051972413159630915,"num_words":81,"start":646.505,"end":664.41003},{"sentences":[{"text":"So at least you'll have a very clear clear perspective that it's not just a delay from one party.","start":664.41003,"end":668.685,"sentiment":"neutral","sentiment_score":-0.04467470787073437},{"text":"It's a delay from other parties as well, which is which is in no one's control.","start":668.685,"end":674.385,"sentiment":"neutral","sentiment_score":-0.08734659408219159},{"text":"No worries.","start":677.965,"end":678.625,"sentiment":"neutral","sentiment_score":0.06956418324261904},{"text":"No worries, brother.","start":679.03485,"end":679.83484,"sentiment":"neutral","sentiment_score":0.14318012446165085},{"text":"Thank you so much.","start":679.83484,"end":680.5549,"sentiment":"positive","sentiment_score":0.368162427097559}],"sentiment":"neutral","sentiment_score":-0.004660147877240724,"num_words":44,"start":664.41003,"end":680.5549},{"sentences":[{"text":"Thanks, man.","start":680.5549,"end":681.03485,"sentiment":"positive","sentiment_score":0.6801478862762451},{"text":"Thank you so much.","start":681.03485,"end":681.67487,"sentiment":"positive","sentiment_score":0.7736939787864685},{"text":"Cheers.","start":681.67487,"end":681.9949,"sentiment":"positive","sentiment_score":0.6913298964500427},{"text":"Have a good one.","start":681.9949,"end":682.6348,"sentiment":"positive","sentiment_score":0.6065717041492462},{"text":"Cheers.","start":682.6348,"end":682.8749,"sentiment":"positive","sentiment_score":0.5093057155609131}],"sentiment":"positive","sentiment_score":0.6734995096921921,"num_words":12,"start":680.5549,"end":682.8749},{"sentences":[{"text":"Bye.","start":682.8749,"end":683.11487,"sentiment":"neutral","sentiment_score":0.2533418536186218},{"text":"Bye.","start":683.11487,"end":683.61487,"sentiment":"neutral","sentiment_score":0.12753614783287048}],"sentiment":"neutral","sentiment_score":0.19043900072574615,"num_words":2,"start":682.8749,"end":683.61487}]}}]},{"alternatives":[{"transcript":"Yeah. Hi. This is Dila from Chapel Street in Moorabbin. Good. Thank you. And you? Yep. Yeah. I just wanted to know what's happening with the battery rebate because I'm not really sure that the house will be finished by the April. It's probably gonna be mid could be mid May. We're not sure yet. So Yeah. Yeah. You can call him, but we we no. No. No. I know. But as far as I know, it could be, but it might not be. It might be two weeks later. Yeah. What do we need to do to verify to get it? Do we need to do we need to settle do we need to settle on the property, or or we don't have to settle this? Okay. Yeah. Yes. It needs to be commissioned. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. We we we are totally dependent on Kumar and this. We we we're not the builder. We're just the customer who buys the house. So I we're we're we're that's when I didn't I thought we need we need to settle. I didn't understand that it's only the the the United the power needs to be the meter needs to be there. So we will talk to him now and find out, and we will get get back to you, obviously. Okay. Now now I understand. Okay. Yeah. Yeah. Yeah. Yeah. We understand. No. That's fine. Yeah. Just just so we understand the process, how how how it's not what needs to be done. Yeah. Okay. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Okay. Yeah. Yeah. Yeah. Of course. Of course. I appreciate everything from Adrian. Yeah. Yes. Yeah. Yeah. Yeah. It's not, yeah, it's not up to me even. They put the request with United Energy, March. So they they're saying it's fixed with United Energy now. They're waiting for them to, I guess, to process. Yeah. Okay. Yeah. Yeah. Okay. Okay. Yeah. I can do that. Yeah. Good idea. Thank you. Yeah. Yeah. Fully finished. K. Yeah. No. No. Yeah. Pretty much. Yeah. Yeah. Yep. Alright. Not a problem. Yeah. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No Okay. We'll we'll we'll start it out with with Kumar and with the see how how we can go contact United Energy and get more information. Yeah. Okay. Alright. Sounds good. Thanks thanks for for your time. Okay. Thank you. Bye. Bye. Bye. 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Hi. This is Dila from Chapel Street in Moorabbin. Good. Thank you.\n\nAnd you? Yep. Yeah. I just wanted to know what's happening with the battery rebate because I'm not really sure that the house will be finished by the April. It's probably gonna be mid could be mid May.\n\nWe're not sure yet. So Yeah. Yeah. You can call him, but we we no. No.\n\nNo. I know. But as far as I know, it could be, but it might not be. It might be two weeks later. Yeah.\n\nWhat do we need to do to verify to get it? Do we need to do we need to settle do we need to settle on the property, or or we don't have to settle this? Okay. Yeah. Yes.\n\nIt needs to be commissioned. Yeah. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Yeah. Yeah. We we we are totally dependent on Kumar and this.\n\nWe we we're not the builder. We're just the customer who buys the house. So I we're we're we're that's when I didn't I thought we need we need to settle. I didn't understand that it's only the the the United the power needs to be the meter needs to be there. So we will talk to him now and find out, and we will get get back to you, obviously.\n\nOkay. Now now I understand. Okay. Yeah. Yeah.\n\nYeah. Yeah. We understand. No. That's fine.\n\nYeah. Just just so we understand the process, how how how it's not what needs to be done. Yeah. Okay. Yeah.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. Okay. Yeah. Yeah. Yeah.\n\nOf course. Of course. I appreciate everything from Adrian. Yeah. Yes.\n\nYeah. Yeah. Yeah. It's not, yeah, it's not up to me even. They put the request with United Energy, March.\n\nSo they they're saying it's fixed with United Energy now. They're waiting for them to, I guess, to process. Yeah. Okay. Yeah.\n\nYeah. Okay. Okay. Yeah. I can do that.\n\nYeah. Good idea. Thank you. Yeah. Yeah.\n\nFully finished. K. Yeah. No. No.\n\nYeah. Pretty much. Yeah. Yeah. Yep.\n\nAlright. Not a problem. Yeah. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No Okay. We'll we'll we'll start it out with with Kumar and with the see how how we can go contact United Energy and get more information. Yeah. Okay.\n\nAlright. Sounds good. Thanks thanks for for your time. Okay. Thank you.\n\nBye. Bye. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":4.08,"end":4.4,"sentiment":"neutral","sentiment_score":0.02615329436957836},{"text":"Hi.","start":4.4,"end":4.64,"sentiment":"neutral","sentiment_score":0.040008097887039185},{"text":"This is Dila from Chapel Street in Moorabbin.","start":4.64,"end":10.179999,"sentiment":"neutral","sentiment_score":0.045578845078125596},{"text":"Good.","start":13.934999,"end":14.094999,"sentiment":"positive","sentiment_score":0.5041725039482117},{"text":"Thank you.","start":14.094999,"end":14.674999,"sentiment":"positive","sentiment_score":0.626579761505127}],"sentiment":"neutral","sentiment_score":0.16831724460308367,"num_words":13,"start":4.08,"end":14.674999},{"sentences":[{"text":"And 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Okay.","start":625.255,"end":637.14996,"sentiment":"neutral","sentiment_score":-0.03210669755935669},{"text":"We'll we'll we'll start it out with with Kumar and with the see how how we can go contact United Energy and get more information.","start":637.14996,"end":645.25,"sentiment":"neutral","sentiment_score":0.07707022577524185},{"text":"Yeah.","start":672.35004,"end":672.67,"sentiment":"neutral","sentiment_score":-0.058590009808540344},{"text":"Okay.","start":672.67,"end":673.17,"sentiment":"neutral","sentiment_score":-0.05215267837047577}],"sentiment":"neutral","sentiment_score":0.05111628497640292,"num_words":30,"start":625.005,"end":673.17},{"sentences":[{"text":"Alright.","start":675.37494,"end":675.87494,"sentiment":"neutral","sentiment_score":0.19270412623882296},{"text":"Sounds good.","start":676.01495,"end":676.57495,"sentiment":"positive","sentiment_score":0.3587132692337036},{"text":"Thanks thanks for for your 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Hi. This is Dila from Chapel Street in Moorabbin.\n\nChannel 0: Oh, Billa. How are you?\n\nChannel 1: Good. Thank you.\n\nChannel 0: Very, very good. Thanks. Very, very good. Thanks. In fact, I was talking to my colleague this morning,\n\nChannel 1: And\n\nChannel 0: giving\n\nChannel 1: you? Yep.\n\nChannel 0: them the task to give you a call and to organize the installation at your property.\n\nChannel 1: Yeah. I just wanted to know what's happening with the battery rebate because I'm not really sure that the house will be finished by the April. It's probably gonna be mid could be mid May. We're not sure yet. So\n\nChannel 0: You okay. Alright. So is this the latest update that Kumar gave\n\nChannel 1: Yeah.\n\nChannel 0: it to you, or what's what's the goal? Am I missing something?\n\nChannel 1: Yeah. You can call him, but\n\nChannel 0: I don't\n\nChannel 1: we\n\nChannel 0: need\n\nChannel 1: we\n\nChannel 0: to call him. You asked me to call him. That's why I called him.\n\nChannel 1: no. No. No.\n\nChannel 0: So\n\nChannel 1: I know. But as far as I know, it could be, but it might not be. It might be two weeks later.\n\nChannel 0: Okay. So see, which as I've told you before, so what's been happening basically with the battery rebate? So battery rebate has been basically, it's rid is going to reduce significantly from May 1 onwards. So\n\nChannel 1: Yeah.\n\nChannel 0: anything which installed before May 1, it'd be up. It's absolutely fine. Whatever we quoted here, but if it goes beyond May 1, then the battery rebate will reduce. So whatever amount you see on your bill, the rebate amount will reduce. So you'll be more out of pocket taking it in this way.\n\nChannel 1: What do we need to do to verify to get it?\n\nChannel 0: I\n\nChannel 1: Do\n\nChannel 0: see.\n\nChannel 1: we need\n\nChannel 0: Yeah.\n\nChannel 1: to do we\n\nChannel 0: It\n\nChannel 1: need\n\nChannel 0: does.\n\nChannel 1: to settle do we need to settle on the property, or or we don't have to\n\nChannel 0: No.\n\nChannel 1: settle this?\n\nChannel 0: I mean, you don't need to settle on the property as long as I've got the because what he told me that he's waiting for United Energy to put the meter on. As soon as you get the meter and as soon as you've got the space for us to come out and install the battery and the panels, we got nothing else to do.\n\nChannel 1: Okay.\n\nChannel 0: That's what we need. We need we need meter. We need meter. We need information about your NMI. We need an electricity provider details, and we need the space where we're going to install the battery and the solar panels.\n\nSo we gotta make sure that everything is connected and commissioned at your property fully installed. That's what we need to do in order to be stay on the same contract that we have signed with the pricing.\n\nChannel 1: Yeah. Yes. It needs to be commissioned.\n\nChannel 0: Yeah. It needs to be commissioned. And, basically, that's all needed to be done. And that's what I've explained to Billa as well in the past, and that's what I've explained\n\nChannel 1: Yeah.\n\nChannel 0: to Kumar. Billa asked me to call Kumar. I've called him. I don't need to call him, but that's something we so I called him still to ask him that, hey. What what are the updates?\n\nHe said I'm waiting for The United Energy to basically install the smart meter to install the meter in the property and allocate the NMI. And he said it should be okay by April 15. So that's why I've organized your installation around April 15. We are\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: can\n\nChannel 1: Yeah.\n\nChannel 0: you please can you please make sure that it's gonna be done? If it's not gonna be done, I need to know very well in advance because\n\nChannel 1: Yeah.\n\nChannel 0: I need to make sure that we've got jobs. We are we are basically saying no to the jobs, and that's\n\nChannel 1: Yeah.\n\nChannel 0: costing\n\nChannel 1: Yeah.\n\nChannel 0: us\n\nChannel 1: Yeah.\n\nChannel 0: more money than anything else. So and, obviously, we committed to you long time ago, and we wanted to make sure we deliver your project without any problems. That's why, you know, I've tried helping out to call the\n\nChannel 1: Yeah.\n\nChannel 0: Call Kumar\n\nChannel 1: Yeah.\n\nChannel 0: and nothing that there was an update. So I do not know where exactly we are at, and that's why I gave you details to one of my colleague this morning to get get in touch with you guys probably tomorrow in order to organize the delivery of the stock for us to install it.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: So what do you reckon? Where are we as in in your eyes?\n\nChannel 1: Yeah. We we we are totally dependent on Kumar and this. We we we're not the builder. We're just the customer who buys the house.\n\nChannel 0: Yeah.\n\nChannel 1: So\n\nChannel 0: That's\n\nChannel 1: I\n\nChannel 0: okay.\n\nChannel 1: we're\n\nChannel 0: Yeah.\n\nChannel 1: we're\n\nChannel 0: That\n\nChannel 1: we're\n\nChannel 0: yeah.\n\nChannel 1: that's when I didn't I thought we need we need to settle. I didn't understand that it's only the the the United the power needs to be the meter needs to be there. So we will talk to him now and find out,\n\nChannel 0: Yeah.\n\nChannel 1: and we will get get back to you, obviously.\n\nChannel 0: See, as I said, that the settlement has nothing to do with us. Settlement has absolutely nothing to do with us. That's your personal thing with you with with Kumar, which basically, you know, you can settle on it or you don't settle on it. And when you settle on it, that's completely your personal decision, and that's your you and Kumar. For us, we need the smart meter.\n\nWe need the meter installed at the property with a separate NMI and the space where we're going to put the batteries and the panels. That's it. That's all we need. So as long as we have all these three, four things sorted, we come out, we install the system, we commission it, and then we'll turn it off, and then we'll wait for the inspector to come out. So that part, once we install and commission it, that's all we needed to do in order to make sure that you're getting exact same thing that what we've offered you in the past.\n\nChannel 1: Okay. Now now I understand. Okay.\n\nChannel 0: Are are you are you with me? Are you are you 100% with me? Because I do not want you to create any confusions. And, seriously, I would you know, if you ask me to talk to Kumar, I'll talk to Kumar. But that's something which basically nothing to do with us, if that makes sense.\n\nChannel 1: Yeah. Yeah. Yeah. Yeah. We understand.\n\nNo.\n\nChannel 0: Yeah.\n\nChannel 1: That's fine. Yeah.\n\nChannel 0: Because\n\nChannel 1: Just just so we\n\nChannel 0: yeah.\n\nChannel 1: understand the process,\n\nChannel 0: Yeah.\n\nChannel 1: how\n\nChannel 0: So\n\nChannel 1: how how it's\n\nChannel 0: if\n\nChannel 1: not\n\nChannel 0: if\n\nChannel 1: what needs to be done.\n\nChannel 0: so yeah. Settlement is completely your\n\nChannel 1: Yeah.\n\nChannel 0: personal thing and his\n\nChannel 1: Okay.\n\nChannel 0: personal thing, which has nothing to do with us.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Our\n\nChannel 1: Yeah.\n\nChannel 0: requirements are very straightforward, sir. We're gonna put the battery. The place is ready. The meter has been installed by United Energy. NMI is ready.\n\nRoof is ready. We have already done the pre wiring. We have already done a decent amount of work at your property. So, you know, we are pretty much ready. So it's more about, you know, how fast this can be done.\n\nSo please\n\nChannel 1: Yeah.\n\nChannel 0: call in and let us know as soon as possible if any changes you know, I would say, you know, you technically, realistically, you'll be looking to in terms if I put the dollar numbers, hypothetical dollar numbers in this equation that how much money you're gonna lose, given take around 2 to three $2.02 to $4,000, take it in this way, approximately. It's basically in order to make things easier in in order to make things and give you a little perspective that, hey. If we are losing 3 or $4,000 on the rebate, for example, or $23,000 on the rebate, for example, do we need do you need to make any harsh decision to basically, no. No. I need to settle now or I need to come up with this kind of money in order to settle now just in order to save that $23,000.\n\nIf you know, I'm just giving you a money perspective as well so that you have something in your mind.\n\nChannel 1: Yeah. Yeah. Yeah.\n\nChannel 0: Are\n\nChannel 1: Okay.\n\nChannel 0: are you with me? I I I I\n\nChannel 1: Yeah.\n\nChannel 0: does it make sense?\n\nChannel 1: Yeah. Yeah. Of course. Of course. I appreciate\n\nChannel 0: Yeah. So\n\nChannel 1: everything\n\nChannel 0: I'm\n\nChannel 1: from Adrian.\n\nChannel 0: yeah. I'm just giving you a perspective. Yeah. Just giving you a perspective that, you know, if you're gonna lose the rebate, if the rebate's gonna be reduced, that's the impact of what you're gonna face.\n\nChannel 1: Yeah.\n\nChannel 0: In order to then you just need to justify that what needs to be done. If, say, for example, if he says that, oh, I can't do anything without you settle on it. For example, hypothetically, and you push and you try and extend your limits and try and push yourself way too hard in order to settle on this property before the deadline just because of this rebate. This is the amount of money it's gonna be impacted. So you need\n\nChannel 1: Yes.\n\nChannel 0: to justify that in your numbers that whether it's gonna be, you know, it's gonna be very, very worth for you to push yourself that much or just lose the rebate a little bit and pay a little bit out of pocket and have more time in your hands.\n\nChannel 1: Yeah. Yeah. Yeah. It's not, yeah, it's not up to me even. They put the\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: request with United Energy, March. So they they're saying it's fixed with United Energy now. They're waiting for them to, I\n\nChannel 0: Yeah.\n\nChannel 1: guess,\n\nChannel 0: Well,\n\nChannel 1: to\n\nChannel 0: see,\n\nChannel 1: process.\n\nChannel 0: you you you being a customer, you can call United Energy,\n\nChannel 1: Yeah. Okay.\n\nChannel 0: and you can ask them the way, way exactly they are at. And, generally, you know, generally, the issue doesn't take that much time. You can\n\nChannel 1: Yeah.\n\nChannel 0: call them and you ask them that, hey. I'm the owner. I'm the buyer of this property waiting for the meters to be connected. How far, how much time it's gonna take? Generally, they're pretty quick and they're pretty reasonable.\n\nSo, obviously, I don't have any idea what's been happening. So, yeah, give them a call and ask them where where exactly you're at, and they'll tell you.\n\nChannel 1: Yeah. Okay. Okay. Yeah. I can do that.\n\nYeah. Good idea. Thank you.\n\nChannel 0: Yeah. Because this is your you paid the deposit. It's your property. You paid the payments. It's your property.\n\nIt's not just just basically settlement is the only thing, which is I believe, you you bought the property off the plan, or you bought the property as in fully furnished?\n\nChannel 1: Yeah. Yeah. Fully finished. K. Yeah.\n\nChannel 0: So you're not paying stage payments, are you?\n\nChannel 1: No. No.\n\nChannel 0: Ah, okay. So you paid 10% deposit and rest at the time\n\nChannel 1: Yeah.\n\nChannel 0: of settlement.\n\nChannel 1: Pretty much.\n\nChannel 0: Okay.\n\nChannel 1: Yeah.\n\nChannel 0: Alright. Okay. That makes sense. Okay. Cool.\n\nAlright. Please please talk to you had a. Please talk to Kumar. And\n\nChannel 1: Yeah.\n\nChannel 0: probably please help me to help you guys to make things clear because we cannot afford to basically lose those dates because we can fit another jobs where we say end up saying no. So it's a good idea that if you can let us know as soon as possible, that'd be a great help so we can at least, you know, don't waste our days and that those days are basically comes with the call. So, obviously, we need to make sure that we are making 100% out of our day.\n\nChannel 1: Yep. Alright.\n\nChannel 0: Any\n\nChannel 1: Not\n\nChannel 0: other\n\nChannel 1: a\n\nChannel 0: questions?\n\nChannel 1: problem.\n\nChannel 0: Any\n\nChannel 1: Yeah.\n\nChannel 0: any\n\nChannel 1: No.\n\nChannel 0: other questions?\n\nChannel 1: No. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No.\n\nChannel 0: And\n\nChannel 1: No\n\nChannel 0: and and and, please yeah. No. No. Yeah. Please please feel free to call me if you have any questions, and I'm happy to answer and happy to walk you through whatever needed to be done.\n\nOkay?\n\nChannel 1: Okay. We'll we'll we'll start it out with with Kumar and with the see how how we can go contact United Energy and get more information.\n\nChannel 0: Yeah. You can call United Energy, and they'll give you all the information that you require pretty much, and they'll be able to assist you as well that how far you are. So in order to you know, before you talk to Kumar, even you have a very good understanding that this is where we are sitting, this is what we need to do. Do we need to push him? Do we need to do this?\n\nDo we need to do that? So at least you'll have a very clear clear perspective that it's not just a delay from one party. It's a delay from other parties as well, which\n\nChannel 1: Yeah.\n\nChannel 0: is\n\nChannel 1: Okay.\n\nChannel 0: which is in no one's control.\n\nChannel 1: Alright. Sounds good. Thanks thanks for for your\n\nChannel 0: No\n\nChannel 1: time.\n\nChannel 0: worries.\n\nChannel 1: Okay.\n\nChannel 0: No worries, brother. Thank you so\n\nChannel 1: Thank\n\nChannel 0: much. Thanks,\n\nChannel 1: you.\n\nChannel 0: man. Thank\n\nChannel 1: Bye.\n\nChannel 0: you so much. Cheers. Have a\n\nChannel 1: Bye.\n\nChannel 0: good one. Cheers. Bye.\n\nChannel 1: Bye.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Crafts and steps.","start":0.0,"end":3.3,"sentiment":"neutral","sentiment_score":0.009822779179861149}],"sentiment":"neutral","sentiment_score":0.009822779179861149,"channel":0,"num_words":3,"start":0.0,"end":3.3},{"sentences":[{"text":"Yeah.","start":4.08,"end":4.4,"sentiment":"neutral","sentiment_score":0.02615329436957836},{"text":"Hi.","start":4.4,"end":4.64,"sentiment":"neutral","sentiment_score":0.040008097887039185},{"text":"This is Dila from Chapel Street in Moorabbin.","start":4.64,"end":10.179999,"sentiment":"neutral","sentiment_score":0.045578845078125596}],"sentiment":"neutral","sentiment_score":0.043079215288162234,"channel":1,"num_words":10,"start":4.08,"end":10.179999},{"sentences":[{"text":"Oh, Billa.","start":12.4,"end":12.96,"sentiment":"neutral","sentiment_score":0.08889811113476753},{"text":"How are 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The customer is hesitant to ask for the agent to settle on the project, but the agent assures them that they will make sure the customer is satisfied with the service. The speaker emphasizes the importance of providing necessary information and settling on the project, and provides guidance on ensuring the necessary parts are installed properly. The process is straightforward and the caller can confirm the timing of installation through United Energy. The speaker advises the caller to call back if they have any further questions and offers assistance with any further questions."},"intents":{"segments":[{"text":"I just wanted to know what's happening with the battery rebate because I'm not really sure that the house will be finished by the April.","start_word":60,"end_word":84,"intents":[{"intent":"Request update on battery rebate","confidence_score":0.0234479}]},{"text":"So battery rebate has been basically, it's rid is going to reduce significantly from May 1 onwards. So Yeah. anything which installed before May 1, it'd be up. It's absolutely fine. Whatever we quoted here, but if it goes beyond May 1, then the battery rebate will reduce. So whatever amount you see on your bill, the rebate amount will reduce. So you'll be more out of pocket taking it in this way.","start_word":193,"end_word":265,"intents":[{"intent":"Verify rebate amount","confidence_score":0.23111545}]},{"text":"We need we need meter. We need meter. We need information about your NMI. We need an electricity provider details, and we need the space where we're going to install the battery and the solar panels. So we gotta make sure that everything is connected and commissioned at your property fully installed. That's what we need to do in order to be stay on the same contract that we have signed with the pricing.","start_word":379,"end_word":452,"intents":[{"intent":"Request information","confidence_score":0.008885152}]},{"text":"We need information about your NMI. We need an electricity provider details, and we need the space where we're going to install the battery and the solar panels. So we gotta make sure that everything is connected and commissioned at your property fully installed. That's what we need to do in order to be stay on the same contract that we have signed with the pricing. Yeah.","start_word":386,"end_word":452,"intents":[{"intent":"Schedule installation and estimate","confidence_score":0.000012054308}]},{"text":"So and, obviously, we committed to you long time ago, and we wanted to make sure we deliver your project without any problems.","start_word":637,"end_word":659,"intents":[{"intent":"Determine project status","confidence_score":0.0028549419}]},{"text":"So we will talk to him now and find out, Yeah.","start_word":814,"end_word":824,"intents":[{"intent":"Clarify and clarify settlement process","confidence_score":0.0012217227}]},{"text":"Just giving you a perspective that, you know, if you're gonna lose the rebate, if the rebate's gonna be reduced, that's the impact of what you're gonna face. Yeah.","start_word":1404,"end_word":1432,"intents":[{"intent":"Resolve rebate matters","confidence_score":0.00010808391}]},{"text":"Because this is your you paid the deposit. It's your property. You paid the payments. It's your property. It's not just just basically settlement is the only thing, which is I believe, you you bought the property off the plan, or you bought the property as in fully furnished? Yeah.","start_word":1731,"end_word":1780,"intents":[{"intent":"Clarify settlement details","confidence_score":0.0007579988}]},{"text":"probably please help me to help you guys to make things clear because we cannot afford to basically lose those dates because we can fit another jobs where we say end up saying no.","start_word":1837,"end_word":1870,"intents":[{"intent":"Make business clear","confidence_score":0.00033124004}]},{"text":"Any Not other a questions? problem. Any Yeah.","start_word":1930,"end_word":1937,"intents":[{"intent":"Discuss issues","confidence_score":0.00037464022}]},{"text":"We'll we'll we'll start it out with with Kumar and with the see how how we can go contact United Energy and get more information. Yeah.","start_word":2034,"end_word":2059,"intents":[{"intent":"Contact united energy","confidence_score":0.1848589}]},{"text":"You can call United Energy, and they'll give you all the information that you require pretty much, and they'll be able to assist you as well that how far you are.","start_word":2060,"end_word":2090,"intents":[{"intent":"Provide information","confidence_score":0.10044828}]}]},"sentiments":{"segments":[{"text":"Crafts and steps. Yeah. Hi. This is Dila from Chapel Street in Moorabbin. Oh, Billa. How are you?","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.058257315307855606},{"text":"Good. Thank you. Very, very good. Thanks. Very, very good. Thanks.","start_word":18,"end_word":28,"sentiment":"positive","sentiment_score":0.6094363331794739},{"text":"In fact, I was talking to my colleague this morning, And giving you? Yep. them the task to give you a call and to organize the installation at your property. Yeah. I just wanted to know what's happening with the battery rebate because I'm not really sure that the house will be finished by the April. It's probably gonna be mid could be mid May. We're not sure yet. So You okay. Alright. So is this the latest update that Kumar gave Yeah. it to you, or what's what's the goal? Am I missing something? Yeah. You can call him, but I don't we need to we call him. You asked me to call him. That's why I called him. no. No. No. So I know. But as far as I know, it could be, but it might not be. It might be two weeks later. Okay. So see, which as I've told you before, so what's been happening basically with the battery rebate? So battery rebate has been basically, it's rid is going to reduce significantly from May 1 onwards. So Yeah. anything which installed before May 1, it'd be up. It's absolutely fine. Whatever we quoted here, but if it goes beyond May 1, then the battery rebate will reduce. So whatever amount you see on your bill, the rebate amount will reduce. So you'll be more out of pocket taking it in this way. What do we need to do to verify to get it? I Do see. we need Yeah. to do we It need does. to settle do we need to settle on the property, or or we don't have to No. settle this? I mean, you don't need to settle on the property as long as I've got the because what he told me that he's waiting for United Energy to put the meter on. As soon as you get the meter and as soon as you've got the space for us to come out and install the battery and the panels, we got nothing else to do. Okay. That's what we need. We need we need meter. We need meter. We need information about your NMI. We need an electricity provider details, and we need the space where we're going to install the battery and the solar panels. So we gotta make sure that everything is connected and commissioned at your property fully installed. That's what we need to do in order to be stay on the same contract that we have signed with the pricing. Yeah. Yes. It needs to be commissioned. Yeah. It needs to be commissioned. And, basically, that's all needed to be done. And that's what I've explained to Billa as well in the past, and that's what I've explained Yeah. to Kumar. Billa asked me to call Kumar. I've called him. I don't need to call him, but that's something we so I called him still to ask him that, hey. What what are the updates? He said I'm waiting for The United Energy to basically install the smart meter to install the meter in the property and allocate the NMI. And he said it should be okay by April 15. So that's why I've organized your installation around April 15. We are Yeah. Yeah. can Yeah. you please can you please make sure that it's gonna be done? If it's not gonna be done, I need to know very well in advance because Yeah. I need to make sure that we've got jobs. We are we are basically saying no to the jobs, and that's Yeah. costing Yeah. us Yeah. more money than anything else. So and, obviously, we committed to you long time ago, and we wanted to make sure we deliver your project without any problems. That's why, you know, I've tried helping out to call the Yeah. Call Kumar Yeah. and nothing that there was an update. So I do not know where exactly we are at, and that's why I gave you details to one of my colleague this morning to get get in touch with you guys probably tomorrow in order to organize the delivery of the stock for us to install it. Yeah. Yeah. So what do you reckon? Where are we as in in your eyes? Yeah. We we we are totally dependent on Kumar and this. We we we're not the builder. We're just the customer who buys the house. Yeah. So That's I okay. we're Yeah. we're That we're yeah. that's when I didn't I thought we need we need to settle. I didn't understand that it's only the the the United the power needs to be the meter needs to be there. So we will talk to him now and find out, Yeah. and we will get get back to you, obviously. See, as I said, that the settlement has nothing to do with us. Settlement has absolutely nothing to do with us. That's your personal thing with you with with Kumar, which basically, you know, you can settle on it or you don't settle on it. And when you settle on it, that's completely your personal decision, and that's your you and Kumar. For us, we need the smart meter. We need the meter installed at the property with a separate NMI and the space where we're going to put the batteries and the panels. That's it.","start_word":29,"end_word":929,"sentiment":"neutral","sentiment_score":-0.003867201779976272},{"text":"That's all we need.","start_word":930,"end_word":933,"sentiment":"positive","sentiment_score":0.3693895637989044},{"text":"So as long as we have all these three, four things sorted, we come out, we install the system, we commission it, and then we'll turn it off, and then we'll wait for the inspector to come out. So that part, once we install and commission it, that's all we needed to do in order to make sure that you're getting exact same thing that what we've offered you in the past. Okay. Now now I understand. Okay. Are are you are you with me? Are you are you 100% with me? Because I do not want you to create any confusions. And, seriously, I would you know, if you ask me to talk to Kumar, I'll talk to Kumar. But that's something which basically nothing to do with us, if that makes sense. Yeah. Yeah. Yeah. Yeah. We understand. No. Yeah. That's fine. Yeah. Because Just just so we yeah. understand the process, Yeah. how So how how it's if not if what needs to be done. so yeah. Settlement is completely your Yeah. personal thing and his Okay. personal thing, which has nothing to do with us. Yeah. Yeah. Our Yeah.","start_word":934,"end_word":1126,"sentiment":"neutral","sentiment_score":0.02613643743097782},{"text":"requirements are very straightforward, sir.","start_word":1127,"end_word":1131,"sentiment":"positive","sentiment_score":0.49245432019233704},{"text":"We're gonna put the battery. The place is ready. The meter has been installed by United Energy. NMI is ready.","start_word":1132,"end_word":1151,"sentiment":"neutral","sentiment_score":0.20197391510009768},{"text":"Roof is ready. We have already done the pre wiring. We have already done a decent amount of work at your property. So, you know, we are pretty much ready. So it's more about, you know, how fast this can be done.","start_word":1152,"end_word":1193,"sentiment":"positive","sentiment_score":0.47681963443756104},{"text":"So please Yeah. call in and let us know as soon as possible if any changes you know, I would say, you know, you technically, realistically, you'll be looking to in terms if I put the dollar numbers, hypothetical dollar numbers in this equation that how much money you're gonna lose, given take around 2 to three $2.02 to $4,000, take it in this way, approximately. It's basically in order to make things easier in in order to make things and give you a little perspective that, hey. If we are losing 3 or $4,000 on the rebate, for example, or $23,000 on the rebate, for example, do we need do you need to make any harsh decision to basically, no.","start_word":1194,"end_word":1314,"sentiment":"neutral","sentiment_score":0.009451216086745262},{"text":"No.","start_word":1315,"end_word":1315,"sentiment":"negative","sentiment_score":-0.4246243834495544},{"text":"I need to settle now or I need to come up with this kind of money in order to settle now just in order to save that $23,000. If you know, I'm just giving you a money perspective as well so that you have something in your mind. Yeah. Yeah. Yeah. Are Okay. are you with me? I I I I Yeah. does it make sense? Yeah. Yeah. Of course. Of course. I appreciate Yeah. So everything I'm from Adrian. yeah. I'm just giving you a perspective. Yeah. Just giving you a perspective that, you know, if you're gonna lose the rebate, if the rebate's gonna be reduced, that's the impact of what you're gonna face. Yeah. In order to then you just need to justify that what needs to be done. If, say, for example, if he says that, oh, I can't do anything without you settle on it. For example, hypothetically, and you push and you try and extend your limits and try and push yourself way too hard in order to settle on this property before the deadline just because of this rebate. This is the amount of money it's gonna be impacted. So you need Yes. to justify that in your numbers that whether it's gonna be, you know, it's gonna be very, very worth for you to push yourself that much or just lose the rebate a little bit and pay a little bit out of pocket and have more time in your hands. Yeah. Yeah. Yeah. It's not, yeah, it's not up to me even. They put the Yeah. Yeah. request with United Energy, March. So they they're saying it's fixed with United Energy now. They're waiting for them to, I Yeah. guess, Well, to see, process. you you you being a customer, you can call United Energy, Yeah. Okay. and you can ask them the way, way exactly they are at. And, generally, you know, generally, the issue doesn't take that much time. You can Yeah. call them and you ask them that, hey. I'm the owner. I'm the buyer of this property waiting for the meters to be connected. How far, how much time it's gonna take? Generally, they're pretty quick and they're pretty reasonable. So, obviously, I don't have any idea what's been happening. So, yeah, give them a call and ask them where where exactly you're at, and they'll tell you. Yeah. Okay. Okay. Yeah. I can do that. Yeah.","start_word":1316,"end_word":1725,"sentiment":"neutral","sentiment_score":-0.0481148180438251},{"text":"Good idea. Thank you.","start_word":1726,"end_word":1729,"sentiment":"positive","sentiment_score":0.568169355392456},{"text":"Yeah. Because this is your you paid the deposit. It's your property. You paid the payments. It's your property. It's not just just basically settlement is the only thing, which is I believe, you you bought the property off the plan, or you bought the property as in fully furnished? Yeah. Yeah. Fully finished. K. Yeah. So you're not paying stage payments, are you? No. No. Ah, okay. So you paid 10% deposit and rest at the time Yeah. of settlement. Pretty much. Okay. Yeah. Alright. Okay. That makes sense. Okay. Cool. Alright. Please please talk to you had a. Please talk to Kumar. And Yeah. probably please help me to help you guys to make things clear because we cannot afford to basically lose those dates because we can fit another jobs where we say end up saying no.","start_word":1730,"end_word":1869,"sentiment":"neutral","sentiment_score":0.004849550926259586},{"text":"So it's a good idea that if you can let us know as soon as possible, that'd be a great help so we can at least, you know, don't waste our days and that those days are basically comes with the call.","start_word":1870,"end_word":1911,"sentiment":"positive","sentiment_score":0.41096988320350647},{"text":"So, obviously, we need to make sure that we are making 100% out of our day. Yep. Alright. Any Not other a questions? problem. Any Yeah. any No. other questions? No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. And No and and and, please yeah. No. No. Yeah. Please please feel free to call me if you have any questions, and I'm happy to answer and happy to walk you through whatever needed to be done. Okay? Okay. We'll we'll we'll start it out with with Kumar and with the see how how we can go contact United Energy and get more information. Yeah. You can call United Energy, and they'll give you all the information that you require pretty much, and they'll be able to assist you as well that how far you are. So in order to you know, before you talk to Kumar, even you have a very good understanding that this is where we are sitting, this is what we need to do. Do we need to push him? Do we need to do this? Do we need to do that? So at least you'll have a very clear clear perspective that it's not just a delay from one party. It's a delay from other parties as well, which Yeah. is Okay. which is in no one's control. Alright.","start_word":1912,"end_word":2178,"sentiment":"neutral","sentiment_score":-0.02157865464687347},{"text":"Sounds good.","start_word":2179,"end_word":2180,"sentiment":"positive","sentiment_score":0.35908764600753784},{"text":"Thanks thanks for for your No time. worries. Okay. No worries, brother.","start_word":2181,"end_word":2192,"sentiment":"neutral","sentiment_score":0.19971054792404175},{"text":"Thank you so Thank much. Thanks, you. man. Thank Bye. you so much. Cheers. Have a Bye. good one. Cheers.","start_word":2193,"end_word":2212,"sentiment":"positive","sentiment_score":0.589637815952301},{"text":"Bye. Bye. Bye. Bye.","start_word":2213,"end_word":2216,"sentiment":"neutral","sentiment_score":0.16230610013008118}],"average":{"sentiment":"neutral","sentiment_score":0.02463988855736372}}}}