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we","start":33.05,"end":33.87,"sentiment":"neutral","sentiment_score":-0.12726306542754173}],"sentiment":"neutral","sentiment_score":-0.12726306542754173,"channel":0,"num_words":2,"start":33.05,"end":33.87},{"sentences":[{"text":"can you remove the information, please?","start":33.4,"end":35.66,"sentiment":"neutral","sentiment_score":-0.1659044697880745},{"text":"It's on a do not call","start":38.68,"end":39.887936,"sentiment":"negative","sentiment_score":-0.5801983972390493}],"sentiment":"negative","sentiment_score":-0.3730514335135619,"channel":1,"num_words":12,"start":33.4,"end":39.887936}]},"summary":{"result":"success","short":"A customer named Mary from Carrefourance AI calls and asks for Jason Monfort. She explains that they do cybersecurity and asks Jason how he got their number. She then explains that they have his information in their database and he can remove it, but it's on a do not call."},"intents":{"segments":[{"text":"We do have your information in our Can database, you remove and we can you remove the information, please?","start_word":51,"end_word":69,"intents":[{"intent":"Remove information","confidence_score":0.3942875}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hello. Good Who's morning, Jason. that? I'm sorry? Who's that? I'm looking for Jason Monfort. Yeah. Who are you who are you? Sorry. Yeah. Yeah. This is Mary, and I'm calling from Vigilance AI. We are a cybersecurity Sorry. How did company. you how did you get this number? We do have your information in our Can database, you remove and we can you remove the information, please?","start_word":0,"end_word":69,"sentiment":"neutral","sentiment_score":-0.05174526199698448},{"text":"It's on a do not call","start_word":70,"end_word":75,"sentiment":"negative","sentiment_score":-0.628166675567627}],"average":{"sentiment":"neutral","sentiment_score":-0.096467610063224}}}}