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Hi, sir. Good afternoon. This is Abby from TechnoWand in Springfield, Brisbane. Is this mister Sergio Vincenzo?\n\nIt's At Techno one, sir, in Springfield, Brisbane. Actually, Danielle from Techno one asked me to reach out to you to confirm if it's still the same because we have a note here that we've spoken with you in the past. And I wanted to confirm if this is still correct that you're coming up for an IT review towards the middle of this year. What do you mean, sir? Someone already sent you?\n\nOkay. You want an email? Oh, I will just make this super easy. Ah, you're not directly assigned, basically. Alright.\n\nBut Daniel can call you about it to confirm. Okay. Got it. Copy, sir. Thank you so much.\n\nTake care.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.56,"end":3.04,"sentiment":"neutral","sentiment_score":0.01752866618335247},{"text":"Hi, sir.","start":3.04,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.13854338973760605},{"text":"Good afternoon.","start":3.6799998,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.2927919328212738},{"text":"This is Abby from TechnoWand in Springfield, Brisbane.","start":4.3199997,"end":7.94,"sentiment":"neutral","sentiment_score":0.17208711430430412},{"text":"Is this mister Sergio Vincenzo?","start":8.32,"end":10.9,"sentiment":"neutral","sentiment_score":0.06989114284515381}],"sentiment":"neutral","sentiment_score":0.14479732999785078,"num_words":18,"start":2.56,"end":10.9},{"sentences":[{"text":"It's At Techno one, sir, in Springfield, Brisbane.","start":12.295,"end":16.955,"sentiment":"neutral","sentiment_score":-0.000251731340540573},{"text":"Actually, Danielle from Techno one asked me to reach out to you to confirm if it's still the same because we have a note here that we've spoken with you in the past.","start":17.255001,"end":27.56,"sentiment":"neutral","sentiment_score":0.012690584993723667},{"text":"And I wanted to confirm if this is still correct that you're coming up for an IT review towards the middle of this year.","start":27.779999,"end":35.72,"sentiment":"neutral","sentiment_score":-0.03964008088223636},{"text":"What do you mean, sir?","start":43.695,"end":44.734997,"sentiment":"neutral","sentiment_score":-0.037054487690329554},{"text":"Someone already sent you?","start":44.734997,"end":46.274998,"sentiment":"neutral","sentiment_score":-0.033159478567540646}],"sentiment":"neutral","sentiment_score":-0.011520227565228738,"num_words":74,"start":12.295,"end":46.274998},{"sentences":[{"text":"Okay.","start":52.094997,"end":52.495,"sentiment":"neutral","sentiment_score":-0.0055020395666360855},{"text":"You want an email?","start":52.495,"end":53.635,"sentiment":"neutral","sentiment_score":0.0005348431877791886},{"text":"Oh, I will just make this super easy.","start":54.15,"end":56.329998,"sentiment":"neutral","sentiment_score":0.11520469840615988},{"text":"Ah, you're not directly assigned, basically.","start":57.59,"end":60.73,"sentiment":"neutral","sentiment_score":-0.06449489233394463},{"text":"Alright.","start":63.11,"end":63.59,"sentiment":"neutral","sentiment_score":0.05670925602316856}],"sentiment":"neutral","sentiment_score":0.02940074112266302,"num_words":20,"start":52.094997,"end":63.59},{"sentences":[{"text":"But Daniel can call you about it to confirm.","start":63.59,"end":66.49,"sentiment":"neutral","sentiment_score":0.03773369391759237},{"text":"Okay.","start":74.695,"end":75.095,"sentiment":"neutral","sentiment_score":0.053375840187072754},{"text":"Got it.","start":75.095,"end":75.575,"sentiment":"neutral","sentiment_score":0.053518468514084816},{"text":"Copy, sir.","start":75.575,"end":76.375,"sentiment":"neutral","sentiment_score":0.2316773235797882},{"text":"Thank you so much.","start":76.375,"end":77.435,"sentiment":"positive","sentiment_score":0.6530940234661102}],"sentiment":"neutral","sentiment_score":0.1986525979720884,"num_words":18,"start":63.59,"end":77.435},{"sentences":[{"text":"Take care.","start":77.814995,"end":78.555,"sentiment":"positive","sentiment_score":0.47441624104976654}],"sentiment":"positive","sentiment_score":0.47441624104976654,"num_words":2,"start":77.814995,"end":78.555}]}}]},{"alternatives":[{"transcript":"Hello? Yeah. Where are you from? Sorry. No. There's no I yeah. Yeah. But other directors are dealing with it, and I told him to send me an email about what they do. Yep. No. I was waiting for the information about what your company does. Yes. And then I can give it to the other directors. No. Someone else is dealing with it. Correct. Yep. No. No. I just need an email about the services that you offer, and then I'll put it to the other directors and see whether they're interested in looking at it. Okay? Thank you. Bye. 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Hi, sir. Good afternoon. This is Abby from TechnoWand in Springfield, Brisbane. Is this mister Sergio Vincenzo?\n\nChannel 1: Yeah. Where are you\n\nChannel 0: It's\n\nChannel 1: from? Sorry.\n\nChannel 0: At Techno one, sir, in Springfield, Brisbane. Actually, Danielle from Techno one asked me to reach out to you to confirm if it's still the same because we have a note here that we've spoken with you in the past. And I wanted to confirm if this is still correct that you're coming up for an IT review towards the\n\nChannel 1: No.\n\nChannel 0: middle\n\nChannel 1: There's\n\nChannel 0: of\n\nChannel 1: no\n\nChannel 0: this\n\nChannel 1: I\n\nChannel 0: year.\n\nChannel 1: yeah. Yeah. But other directors are dealing with it, and I told him to send me an email about what they do.\n\nChannel 0: What do you mean, sir? Someone already sent you?\n\nChannel 1: Yep. No. I was waiting for the information about what your company does.\n\nChannel 0: Okay. 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