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And have you already confirmed which network is serviceable to your address, or would you like us to check? Okay. Supa Networks. That's wonderful. So, currently, we're having, like, deals for Supa Networks. Have you already visit our official website wherein you can see our available plans, our promos, and okay. I'm sure. So for your plans, are you looking to have it, like, for gaming or just for regular use? Regular use. But you you will be using it for work? Okay. So I will suggest you can get, the Supa family fast, which is 100 MBPS. This is unlimited. And then, the discounted amount for this is $76.95 for the first six months. If you are opting to be on a contract, your options is no contract. There is a connection fee of $45 and then it's standard price. But if you will be opting for twelve month contract, you will be eligible for connection fee zero, and then one month free service plus the six months discounted period, you're getting 15% for that period. And then a free router, you just need to settle the delivery fee. Your option is express postage, $30. One to three business days, you will get the item. Or via standard, $20. You have oh, you have. Okay. That would be fine. 100 MBPS, $76.95. The name of the plan is Supa Family Fest. 500. It's currently showing from our site, Supa Family Pass, 100 slash 40 MBPS. Standard price is $99.95, and then the discounted amount is $76.95. Yeah. Your options for contract is twelve month contract or twenty four month contract. So if you are signing for a lock in contract, you will be eligible to get monthly service and then six months discounted period, which is 15% each month. Yes. However, you have to those discounted period, including the first month free, will be null and void, will be charged if the contract will be terminated. So you should be ensuring that you will fulfill the contract, which is twelve months. For six months, 15 percent for six months. So it will be, like, around $76.95. 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Good afternoon. This is the retail account. How may I help you today? Well, sure.\n\nWe would love to assist you today. And have you already confirmed which network is serviceable to your address, or would you like us to check? Okay. Supa Networks. That's wonderful.\n\nSo, currently, we're having, like, deals for Supa Networks. Have you already visit our official website wherein you can see our available plans, our promos, and okay. I'm sure. So for your plans, are you looking to have it, like, for gaming or just for regular use? Regular use.\n\nBut you you will be using it for work? Okay. So I will suggest you can get, the Supa family fast, which is 100 MBPS. This is unlimited. And then, the discounted amount for this is $76.95 for the first six months.\n\nIf you are opting to be on a contract, your options is no contract. There is a connection fee of $45 and then it's standard price. But if you will be opting for twelve month contract, you will be eligible for connection fee zero, and then one month free service plus the six months discounted period, you're getting 15% for that period. And then a free router, you just need to settle the delivery fee. Your option is express postage, $30.\n\nOne to three business days, you will get the item. Or via standard, $20. You have oh, you have. Okay. That would be fine.\n\n100 MBPS, $76.95. The name of the plan is Supa Family Fest. 500. It's currently showing from our site, Supa Family Pass, 100 slash 40 MBPS. Standard price is $99.95, and then the discounted amount is $76.95.\n\nYeah. Your options for contract is twelve month contract or twenty four month contract. So if you are signing for a lock in contract, you will be eligible to get monthly service and then six months discounted period, which is 15% each month. Yes. However, you have to those discounted period, including the first month free, will be null and void, will be charged if the contract will be terminated.\n\nSo you should be ensuring that you will fulfill the contract, which is twelve months. For six months, 15 percent for six months. So it will be, like, around $76.95. And then after the discount period, it will be automatically revert to the standard price of the plan, which is $99 and 95.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.28,"sentiment":"neutral","sentiment_score":0.1908370703458786},{"text":"Good afternoon.","start":1.28,"end":1.92,"sentiment":"positive","sentiment_score":0.3752094805240631},{"text":"This is the retail account.","start":1.92,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.30014562904834746},{"text":"How may I help you today?","start":3.1999998,"end":4.5,"sentiment":"neutral","sentiment_score":0.3230281174182892},{"text":"Well, sure.","start":10.8,"end":11.36,"sentiment":"neutral","sentiment_score":0.20764385163784027}],"sentiment":"neutral","sentiment_score":0.29971503652632236,"num_words":16,"start":0.96,"end":11.36},{"sentences":[{"text":"We would love to assist you today.","start":11.36,"end":13.38,"sentiment":"positive","sentiment_score":0.5308414825371334},{"text":"And have you already confirmed which network is serviceable to your address, or would you like us to check?","start":13.844999,"end":19.705,"sentiment":"neutral","sentiment_score":0.0940159841587669},{"text":"Okay.","start":22.805,"end":23.305,"sentiment":"neutral","sentiment_score":0.21700744330883023},{"text":"Supa Networks.","start":23.445,"end":24.345,"sentiment":"neutral","sentiment_score":0.2380036860704422},{"text":"That's wonderful.","start":24.485,"end":25.224998,"sentiment":"positive","sentiment_score":0.7329768240451813}],"sentiment":"neutral","sentiment_score":0.2471342754940833,"num_words":31,"start":11.36,"end":25.224998},{"sentences":[{"text":"So, currently, we're having, like, deals for Supa Networks.","start":25.89,"end":30.63,"sentiment":"neutral","sentiment_score":0.17261876828140682},{"text":"Have you already visit our official website wherein you can see our available plans, our promos, and okay.","start":30.689999,"end":40.37,"sentiment":"neutral","sentiment_score":0.03982856869697571},{"text":"I'm sure.","start":40.37,"end":41.11,"sentiment":"neutral","sentiment_score":0.037354446947574615},{"text":"So for your plans, are you looking to have it, like, for gaming or just for regular use?","start":41.505,"end":48.885,"sentiment":"neutral","sentiment_score":0.022064218815002177},{"text":"Regular use.","start":50.945,"end":52.004997,"sentiment":"neutral","sentiment_score":0.020252029411494732}],"sentiment":"neutral","sentiment_score":0.05679289882584494,"num_words":49,"start":25.89,"end":52.004997},{"sentences":[{"text":"But you you will be using it for work?","start":53.824997,"end":56.324997,"sentiment":"neutral","sentiment_score":0.009187743378182253},{"text":"Okay.","start":58.62,"end":59.12,"sentiment":"neutral","sentiment_score":0.11964347958564758},{"text":"So I will suggest you can get, the Supa family fast, which is 100 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Hi. I was looking for a new Internet connection and wanted to check on that. I've already confirmed it's super networks. No. I want you to tell me. Okay. A regular use, including work performance. Yeah. Not gaming. Yeah. For work. Yes. Okay. Mhmm. So I I don't need I don't need the modem. I already have that. So so what's the fee that you're talking about? For 500 mbps, $76, you're saying? What I have, retail price list says 500 for Airtel. Got it. And if I take for you're saying for a contract? What what is a contract tenure? Okay. For six months, I'll get 15% off on that as well. Got it. So after discount, I will get it at $64.6 per month. 15% discount. Yeah. Got it. Got it. And what is your price of the 500 MBPS bit? Hello? 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Hi. I was looking for a new Internet connection and wanted to check on that. I've already confirmed it's super networks. No.\n\nI want you to tell me. Okay. A regular use, including work performance. Yeah. Not gaming.\n\nYeah. For work. Yes. Okay. Mhmm.\n\nSo I I don't need I don't need the modem. I already have that. So so what's the fee that you're talking about? For 500 mbps, $76, you're saying? What I have, retail price list says 500 for Airtel.\n\nGot it. And if I take for you're saying for a contract? What what is a contract tenure? Okay. For six months, I'll get 15% off on that as well.\n\nGot it. So after discount, I will get it at $64.6 per month. 15% discount. Yeah. Got it.\n\nGot it. And what is your price of the 500 MBPS bit? Hello? Hello?","paragraphs":[{"sentences":[{"text":"Yeah.","start":5.6,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.04779282212257385},{"text":"Hi.","start":5.8399997,"end":6.08,"sentiment":"neutral","sentiment_score":0.03234414383769035},{"text":"I was looking for a new Internet connection and wanted to check on that.","start":6.08,"end":10.0199995,"sentiment":"neutral","sentiment_score":0.020959424719746624},{"text":"I've already confirmed it's super networks.","start":20.485,"end":22.345,"sentiment":"neutral","sentiment_score":0.06579877746601899},{"text":"No.","start":37.35,"end":37.510002,"sentiment":"neutral","sentiment_score":-0.09047478437423706}],"sentiment":"neutral","sentiment_score":0.029473338802547558,"num_words":23,"start":5.6,"end":37.510002},{"sentences":[{"text":"I want you to tell 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saying?","start":130.795,"end":133.375,"sentiment":"neutral","sentiment_score":0.01934125026067098},{"text":"What I have, retail price list says 500 for Airtel.","start":144.98,"end":148.51999,"sentiment":"neutral","sentiment_score":0.03600070029497147}],"sentiment":"neutral","sentiment_score":-0.08740013123800357,"num_words":39,"start":121.29,"end":148.51999},{"sentences":[{"text":"Got it.","start":166.72,"end":167.04001,"sentiment":"neutral","sentiment_score":0.06013696826994419},{"text":"And if I take for you're saying for a contract?","start":167.04001,"end":171.94,"sentiment":"neutral","sentiment_score":0.007679967430885881},{"text":"What what is a contract tenure?","start":172.0,"end":173.62001,"sentiment":"neutral","sentiment_score":-0.009014844273527464},{"text":"Okay.","start":195.69,"end":196.01,"sentiment":"neutral","sentiment_score":0.18791161477565765},{"text":"For six months, I'll get 15% off on that as 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it.","start":247.51,"end":248.25,"sentiment":"neutral","sentiment_score":0.06770321354269981},{"text":"And what is your price of the 500 MBPS bit?","start":249.59,"end":252.41,"sentiment":"neutral","sentiment_score":0.02510496061295271},{"text":"Hello?","start":260.40894,"end":260.90894,"sentiment":"neutral","sentiment_score":0.00008814906323095784},{"text":"Hello?","start":262.00894,"end":262.50894,"sentiment":"neutral","sentiment_score":-0.06318876147270203}],"sentiment":"neutral","sentiment_score":0.023096815771818262,"num_words":14,"start":247.51,"end":262.50894}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi. Good afternoon. This is the retail account. How may I help you today?\n\nChannel 1: Yeah. Hi. I was looking for a new Internet connection and wanted to check on that.\n\nChannel 0: Well, sure. We would love to assist you today. And have you already confirmed which network is serviceable to your address, or would you like us to check?\n\nChannel 1: I've already confirmed it's super networks.\n\nChannel 0: Okay. Supa Networks. That's wonderful. So, currently, we're having, like, deals for Supa Networks. Have you already visit our official website wherein you can see our available plans, our promos,\n\nChannel 1: No. I want you\n\nChannel 0: and\n\nChannel 1: to tell me.\n\nChannel 0: okay. I'm sure.\n\nChannel 1: Okay.\n\nChannel 0: So for your plans, are you looking to have it, like, for gaming or just for regular use?\n\nChannel 1: A regular use, including\n\nChannel 0: Regular\n\nChannel 1: work performance.\n\nChannel 0: use.\n\nChannel 1: Yeah. Not gaming.\n\nChannel 0: But you you will be using it for work?\n\nChannel 1: Yeah. For work. Yes.\n\nChannel 0: Okay. So I will suggest you can get, the Supa family fast, which is 100 MBPS.\n\nChannel 1: Okay.\n\nChannel 0: This is unlimited. And then,\n\nChannel 1: Mhmm.\n\nChannel 0: the discounted amount for this is $76.95 for the first six months. If you are opting to be on a contract, your options is no contract. There is a connection fee of $45 and then it's standard price. But if you will be opting for twelve month contract, you will be eligible for connection fee zero, and then one month free service plus the six months discounted period, you're getting 15% for that period. And then a free router, you just need to settle the delivery fee.\n\nYour option is express postage, $30. One to three business days, you will get the item. Or via standard, $20.\n\nChannel 1: So I I don't need I don't need the modem. I\n\nChannel 0: You\n\nChannel 1: already\n\nChannel 0: have\n\nChannel 1: have that.\n\nChannel 0: oh, you have. Okay. That\n\nChannel 1: So\n\nChannel 0: would\n\nChannel 1: so\n\nChannel 0: be\n\nChannel 1: what's\n\nChannel 0: fine.\n\nChannel 1: the fee that you're talking about? For 500 mbps, $76, you're saying?\n\nChannel 0: 100 MBPS, $76.95. The name of the plan is Supa Family Fest.\n\nChannel 1: What I have, retail price list says 500 for Airtel.\n\nChannel 0: 500. It's currently showing from our site, Supa Family Pass, 100 slash 40 MBPS. Standard price is $99.95, and then the discounted amount is $76.95.\n\nChannel 1: Got it. And if I take for you're saying for a contract? What what is a contract tenure?\n\nChannel 0: Yeah. Your options for contract is twelve month contract or twenty four month contract. So if you are signing for a lock in contract, you will be eligible to get monthly service and then six months discounted period, which is 15% each month.\n\nChannel 1: Okay. For six months, I'll get 15% off on that as well.\n\nChannel 0: Yes. However, you have to those discounted period, including the first month free, will be null and void, will be charged if the contract will be terminated. So\n\nChannel 1: Got it.\n\nChannel 0: you should be ensuring that you will fulfill the contract,\n\nChannel 1: So\n\nChannel 0: which is\n\nChannel 1: after discount,\n\nChannel 0: twelve months.\n\nChannel 1: I will get it at $64.6 per month. 15% discount.\n\nChannel 0: For six months, 15\n\nChannel 1: Yeah.\n\nChannel 0: percent for six months. So it will be, like, around $76.95. And then after the discount period, it will be automatically revert to the standard price of the plan, which is $99 and 95.\n\nChannel 1: Got it. Got it. And what is your price of the 500 MBPS bit? Hello? Hello?","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.28,"sentiment":"neutral","sentiment_score":0.1908370703458786},{"text":"Good afternoon.","start":1.28,"end":1.92,"sentiment":"positive","sentiment_score":0.3752094805240631},{"text":"This is the retail account.","start":1.92,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.30014562904834746},{"text":"How may I help you today?","start":3.1999998,"end":4.5,"sentiment":"neutral","sentiment_score":0.3230281174182892}],"sentiment":"neutral","sentiment_score":0.3128680629389627,"channel":0,"num_words":14,"start":0.96,"end":4.5},{"sentences":[{"text":"Yeah.","start":5.6,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.04779282212257385},{"text":"Hi.","start":5.8399997,"end":6.08,"sentiment":"neutral","sentiment_score":0.03234414383769035},{"text":"I was looking for a new Internet connection and wanted to check on 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fee that you're talking about?","start":129.355,"end":130.795,"sentiment":"neutral","sentiment_score":0.003877626576771339},{"text":"For 500 mbps, $76, you're saying?","start":130.795,"end":133.375,"sentiment":"neutral","sentiment_score":0.01934125026067098}],"sentiment":"neutral","sentiment_score":0.01160943841872116,"channel":1,"num_words":12,"start":129.355,"end":133.375},{"sentences":[{"text":"100 MBPS, $76.95.","start":135.085,"end":139.105,"sentiment":"neutral","sentiment_score":0.024771442636847496},{"text":"The name of the plan is Supa Family Fest.","start":139.325,"end":142.14,"sentiment":"neutral","sentiment_score":0.07725163549184799}],"sentiment":"neutral","sentiment_score":0.06413158727809787,"channel":0,"num_words":12,"start":135.085,"end":142.14},{"sentences":[{"text":"What I have, retail price list says 500 for 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inquire about internet connection and the agent offers to assist them. The agent confirms the customer's internet service and suggests a plan with a discounted rate of $76.95 per month for six months, with a 15 percent discount after the discount period. The customer is interested and the agent provides more information about the plan and its pricing."},"intents":{"segments":[{"text":"And have you already confirmed which network is serviceable to your address, or would you like us to check?","start_word":39,"end_word":57,"intents":[{"intent":"Check network availability","confidence_score":0.10470368}]},{"text":"So for your plans, are you looking to have it, like, for gaming or just for regular use? A regular use, including Regular work performance. use. Yeah. Not gaming. But you you will be using it for work? Yeah. For work.","start_word":106,"end_word":146,"intents":[{"intent":"Confirm usage of products","confidence_score":0.0000047365947}]},{"text":"And then a free router, you just need to settle the delivery fee. Your option is express postage, $30. One to three business days, you will get the item. Or via standard, $20.","start_word":245,"end_word":277,"intents":[{"intent":"Inquire about discounts for routers","confidence_score":0.000024843357}]},{"text":"the fee that you're talking about?","start_word":305,"end_word":310,"intents":[{"intent":"Determine pricing","confidence_score":0.00361146}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.1908370703458786},{"text":"Good afternoon.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.36261534690856934},{"text":"This is the retail account. How may I help you today? Yeah. Hi. I was looking for a new Internet connection and wanted to check on that. Well, sure.","start_word":3,"end_word":31,"sentiment":"neutral","sentiment_score":0.14482992887496948},{"text":"We would love to assist you today.","start_word":32,"end_word":38,"sentiment":"positive","sentiment_score":0.5341343283653259},{"text":"And have you already confirmed which network is serviceable to your address, or would you like us to check? I've already confirmed it's super networks. Okay. Supa Networks.","start_word":39,"end_word":66,"sentiment":"neutral","sentiment_score":0.11375680565834044},{"text":"That's wonderful.","start_word":67,"end_word":68,"sentiment":"positive","sentiment_score":0.7416874766349792},{"text":"So, currently, we're having, like, deals for Supa Networks. Have you already visit our official website wherein you can see our available plans, our promos, No. I want you and to tell me. okay. I'm sure. Okay. So for your plans, are you looking to have it, like, for gaming or just for regular use? A regular use, including Regular work performance. use. Yeah. Not gaming. But you you will be using it for work? Yeah. For work. Yes. Okay. So I will suggest you can get, the Supa family fast, which is 100 MBPS. Okay. This is unlimited. And then, Mhmm. the discounted amount for this is $76.95 for the first six months. If you are opting to be on a contract, your options is no contract. There is a connection fee of $45 and then it's standard price. But if you will be opting for twelve month contract, you will be eligible for connection fee zero, and then one month free service plus the six months discounted period, you're getting 15% for that period. And then a free router, you just need to settle the delivery fee. Your option is express postage, $30. One to three business days, you will get the item. Or via standard, $20.","start_word":69,"end_word":277,"sentiment":"neutral","sentiment_score":0.08193841576576233},{"text":"So I I don't need I don't need the modem.","start_word":278,"end_word":287,"sentiment":"negative","sentiment_score":-0.3681633472442627},{"text":"I You already have have that. oh, you have. Okay. That So would so be what's fine. the fee that you're talking about? For 500 mbps, $76, you're saying? 100 MBPS, $76.95. The name of the plan is Supa Family Fest. What I have, retail price list says 500 for Airtel. 500. It's currently showing from our site, Supa Family Pass, 100 slash 40 MBPS. Standard price is $99.95, and then the discounted amount is $76.95. Got it. And if I take for you're saying for a contract? What what is a contract tenure? Yeah. Your options for contract is twelve month contract or twenty four month contract. So if you are signing for a lock in contract, you will be eligible to get monthly service and then six months discounted period, which is 15% each month. Okay. For six months, I'll get 15% off on that as well. Yes.","start_word":288,"end_word":437,"sentiment":"neutral","sentiment_score":0.07906553149223328},{"text":"However, you have to those discounted period, including the first month free, will be null and void, will be charged if the contract will be terminated.","start_word":438,"end_word":463,"sentiment":"negative","sentiment_score":-0.333793044090271},{"text":"So Got you it. should be ensuring that you will fulfill the contract, So which is after discount, twelve months. I will get it at $64.6 per month. 15% discount. For six months, 15 Yeah. percent for six months. So it will be, like, around $76.95. And then after the discount period, it will be automatically revert to the standard price of the plan, which is $99 and 95. Got it. Got it. And what is your price of the 500 MBPS bit? Hello? Hello?","start_word":464,"end_word":548,"sentiment":"neutral","sentiment_score":0.06479304389042014}],"average":{"sentiment":"neutral","sentiment_score":0.06524367536024166}}}}