{"metadata":{"transaction_key":"deprecated","request_id":"019eed86-158b-7b00-ac1a-13d453fbc9a3","sha256":"3a17f3ab9b0569a16fe299134c35d5b3e8e96b94898ebad308800b284a1b6b25","created":"2026-06-22T04:10:50.559Z","duration":1162.7279,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":2527,"output_tokens":142},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":2832,"output_tokens":2838},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":2832,"output_tokens":161}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Good afternoon. This is Okay. Okay. Hang on. Let me just check. Is it okay if I put you on hold? Okay. Hang on. Hello? Yes. Thank you for waiting. Can I have your full address, please, for me to check or confirm the network? Mhmm. Mhmm. Mhmm. 90 Is it A C T 29112? Yeah. How about the unit number? Four 115. Cash 87. Okay. Hang on. Let me just check on the Super Network portal. Yeah. Let me just check again. So it's so it's it's Establishment 42 Unit 423 Slash 87 Gozer. Mhmm. Isn't it 93? Okay. Yes. Hello. Yeah. I'm just checking the confirming the address. So upon checking here, it's available under Supa Network. So have you tried to visit our website or not yet? Yeah. So mhmm. Mhmm. Okay. So once you visit our website, you'll see there the available plan fee that we have. So we have the 25 MBPS, 50 MBPS, 500, seven 50, and one thousand. 50. The supa 50 over 20 MBPS unlimited is $79.95. But if you'll choose twelve, twenty four, or six month contract, we do offer a 15% discount for the six first first six months of your contract, and first month is free. Mhmm. Mhmm. Okay. Is it just this morning that someone gave you that sire? Okay. I see. So since you have 2525% promo code, we can use that one instead instead of just 15%. Mhmm. So is that a twelve month contract or twenty four, it says? Okay. Six months contract with free router and 25% discount. Yeah. We can choose that one instead if you proceed with signing up. But So if we proceed on signing up, our ordering process is via our website. So once you visit our website, you enter there the promo code which you receive, which is the 25 promo code. Then mhmm. This is under Supa Networks. Yeah. Airtel.net.au. Yeah. Mhmm. Yeah. Then you'll see, like, a section. Please select the networks beside the NBN. Can you see that one? Yeah. Then you'll see the list of networks. Choose Supa Networks, the first one. Yeah. Then there, you'll see the available fan speed, the router. Yeah. Mhmm. 50, the standard one. Yeah. That's the standard one. Mhmm. Then for the free router, select the Ertle Gaming Wi Fi six dual band. Mhmm. The yeah. Then select the six month contract. Mhmm. Yeah. Because that's what indicated that the fire. Right? Six months. Yeah. Once you proceed with click the order now below, it will ask you a personal information. Yeah. Then it will ask you enter a code. Pleasure. Sorry? Mhmm. Mhmm. May I know the order summary? What is your order? Mhmm. Yeah. So I think it will ask you now the payment method. Yeah. Then once yeah. Then once we receive the order, we can now process it within this day or within twenty four hours. We just need to confirm the payment if it's successful. Mhmm. Have you entered the promo code, which is the 25? Okay. Hang on. Let me just check the website. Okay. Hang on. Can you see up at the bottom below the checkout question have a coupon? Then click here to enter your code, it says. Yeah. I'll click yeah. Click here to enter your code, it says. Yeah. Okay. So the coupon works? 6 to 7 is has already 15% included? Because the original yeah. Because the or it's 15% discount has been included with the plan speed already because the original price of the plan is $79.95. But since there's a less a 15% discount for the first six months, it'll only six to seven point forty $5. I'm sorry? At the fire? Exceptional. Okay. But it's just less 5 dollars? Okay. Hang on. Let me just check. I think there's an error with the website. So 67.45 is already less 15% included. Then for the six month contract, it's $20 plus standard postage. Right? 20 dollars plus standard postage. Exactly. 20 dollar. Okay. So your total should be $107.45 less. Mhmm. Yeah. So we should less another I'm sorry. So it should be less 10%, not five. Mhmm. Mhmm. I think there's confusion with the flyer because we do offer a 15% already with the plan. So I think it should be only 10% for a total of 25%. Mhmm. I'm sorry? So once we receive your order, we'll process it within this day or within twenty four hours, but you still need to wait for the router. Usually, the router takes three to five business days to arrive at the address. So once you receive the router, you just need to connect it to the NTD box, then that's it. You should be getting the Internet. Mhmm. Is your total 96.7 dollars? Okay. Once we receive the order, is it okay if I request a picture of the flyer as well? I'll email you shortly after that requesting a picture of the flyer. Is that okay? Once we receive the order, is it okay if I request a picture of the flyer, the one that you received this morning? Mhmm. Mhmm. Yeah. Am I speaking with Maths Mathsher? Yes. Okay. We'll just confirm this with our accounts department. Then with email registered here, it's smash start dot zero seven at g mail dot com. Yeah. So I'll email you shortly requesting a picture of the sire. Is that okay? Yeah. The one that you the one that you received this morning with the promo code 25 percent? Yeah. For yeah. Because I think there's a wrong with the computation. That's why for just for us to have a reference as well, I'll be requesting a picture of that one. Mhmm. Okay. Sure. I'll email you then once the activation is successful. Yeah. Yeah. I'll I'm the one who will email you then. Just just reply to that email. Mhmm. Mhmm. Okay. Sure. Thank you. Yeah. You too. 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Good afternoon. This is Okay. Okay. Hang on.\n\nLet me just check. Is it okay if I put you on hold? Okay. Hang on. Hello?\n\nYes. Thank you for waiting. Can I have your full address, please, for me to check or confirm the network? Mhmm. Mhmm.\n\nMhmm. 90 Is it A C T 29112? Yeah. How about the unit number? Four 115.\n\nCash 87. Okay. Hang on. Let me just check on the Super Network portal. Yeah.\n\nLet me just check again. So it's so it's it's Establishment 42 Unit 423 Slash 87 Gozer. Mhmm. Isn't it 93? Okay.\n\nYes. Hello. Yeah. I'm just checking the confirming the address. So upon checking here, it's available under Supa Network.\n\nSo have you tried to visit our website or not yet? Yeah. So mhmm. Mhmm. Okay.\n\nSo once you visit our website, you'll see there the available plan fee that we have. So we have the 25 MBPS, 50 MBPS, 500, seven 50, and one thousand. 50. The supa 50 over 20 MBPS unlimited is $79.95. But if you'll choose twelve, twenty four, or six month contract, we do offer a 15% discount for the six first first six months of your contract, and first month is free.\n\nMhmm. Mhmm. Okay. Is it just this morning that someone gave you that sire? Okay.\n\nI see. So since you have 2525% promo code, we can use that one instead instead of just 15%. Mhmm. So is that a twelve month contract or twenty four, it says? Okay.\n\nSix months contract with free router and 25% discount. Yeah. We can choose that one instead if you proceed with signing up. But So if we proceed on signing up, our ordering process is via our website. So once you visit our website, you enter there the promo code which you receive, which is the 25 promo code.\n\nThen mhmm. This is under Supa Networks. Yeah. Airtel.net.au. Yeah.\n\nMhmm. Yeah. Then you'll see, like, a section. Please select the networks beside the NBN. Can you see that one?\n\nYeah. Then you'll see the list of networks. Choose Supa Networks, the first one. Yeah. Then there, you'll see the available fan speed, the router.\n\nYeah. Mhmm. 50, the standard one. Yeah. That's the standard one.\n\nMhmm. Then for the free router, select the Ertle Gaming Wi Fi six dual band. Mhmm. The yeah. Then select the six month contract.\n\nMhmm. Yeah. Because that's what indicated that the fire. Right? Six months.\n\nYeah. Once you proceed with click the order now below, it will ask you a personal information. Yeah. Then it will ask you enter a code. Pleasure.\n\nSorry? Mhmm. Mhmm. May I know the order summary? What is your order?\n\nMhmm. Yeah. So I think it will ask you now the payment method. Yeah. Then once yeah.\n\nThen once we receive the order, we can now process it within this day or within twenty four hours. We just need to confirm the payment if it's successful. Mhmm. Have you entered the promo code, which is the 25? Okay.\n\nHang on. Let me just check the website. Okay. Hang on. Can you see up at the bottom below the checkout question have a coupon?\n\nThen click here to enter your code, it says. Yeah. I'll click yeah. Click here to enter your code, it says. Yeah.\n\nOkay. So the coupon works? 6 to 7 is has already 15% included? Because the original yeah. Because the or it's 15% discount has been included with the plan speed already because the original price of the plan is $79.95.\n\nBut since there's a less a 15% discount for the first six months, it'll only six to seven point forty $5. I'm sorry? At the fire? Exceptional. Okay.\n\nBut it's just less 5 dollars? Okay. Hang on. Let me just check. I think there's an error with the website.\n\nSo 67.45 is already less 15% included. Then for the six month contract, it's $20 plus standard postage. Right? 20 dollars plus standard postage. Exactly.\n\n20 dollar. Okay. So your total should be $107.45 less. Mhmm. Yeah.\n\nSo we should less another I'm sorry. So it should be less 10%, not five. Mhmm. Mhmm. I think there's confusion with the flyer because we do offer a 15% already with the plan.\n\nSo I think it should be only 10% for a total of 25%. Mhmm. I'm sorry? So once we receive your order, we'll process it within this day or within twenty four hours, but you still need to wait for the router. Usually, the router takes three to five business days to arrive at the address.\n\nSo once you receive the router, you just need to connect it to the NTD box, then that's it. You should be getting the Internet. Mhmm. Is your total 96.7 dollars? Okay.\n\nOnce we receive the order, is it okay if I request a picture of the flyer as well? I'll email you shortly after that requesting a picture of the flyer. Is that okay? Once we receive the order, is it okay if I request a picture of the flyer, the one that you received this morning? Mhmm.\n\nMhmm. Yeah. Am I speaking with Maths Mathsher? Yes. Okay.\n\nWe'll just confirm this with our accounts department. Then with email registered here, it's smash start dot zero seven at g mail dot com. Yeah. So I'll email you shortly requesting a picture of the sire. Is that okay?\n\nYeah. The one that you the one that you received this morning with the promo code 25 percent? Yeah. For yeah. Because I think there's a wrong with the computation.\n\nThat's why for just for us to have a reference as well, I'll be requesting a picture of that one. Mhmm. Okay. Sure. I'll email you then once the activation is successful.\n\nYeah. Yeah. I'll I'm the one who will email you then. Just just reply to that email. Mhmm.\n\nMhmm. Okay. Sure. Thank you. Yeah.\n\nYou too. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.88,"end":1.38,"sentiment":"neutral","sentiment_score":0.06333155930042267},{"text":"Good afternoon.","start":1.8399999,"end":2.72,"sentiment":"positive","sentiment_score":0.3858313262462616},{"text":"This is Okay.","start":2.72,"end":37.46,"sentiment":"neutral","sentiment_score":0.1273752860724926},{"text":"Okay.","start":38.64,"end":39.04,"sentiment":"neutral","sentiment_score":0.031130146235227585},{"text":"Hang on.","start":39.04,"end":39.44,"sentiment":"neutral","sentiment_score":0.003991768695414066}],"sentiment":"neutral","sentiment_score":0.13958152818183103,"num_words":9,"start":0.88,"end":39.44},{"sentences":[{"text":"Let me just check.","start":39.44,"end":40.82,"sentiment":"neutral","sentiment_score":-0.00972564984112978},{"text":"Is it okay if I put you on hold?","start":41.075,"end":42.855,"sentiment":"neutral","sentiment_score":-0.03301438730623987},{"text":"Okay.","start":44.515,"end":44.835,"sentiment":"neutral","sentiment_score":0.013418443500995636},{"text":"Hang on.","start":44.835,"end":45.574997,"sentiment":"neutral","sentiment_score":0.0052946144714951515},{"text":"Hello?","start":116.52,"end":117.02,"sentiment":"neutral","sentiment_score":0.01995788142085075}],"sentiment":"neutral","sentiment_score":-0.017180384191520074,"num_words":17,"start":39.44,"end":117.02},{"sentences":[{"text":"Yes.","start":118.28,"end":118.6,"sentiment":"neutral","sentiment_score":0.12619218230247498},{"text":"Thank you for waiting.","start":118.6,"end":119.479996,"sentiment":"positive","sentiment_score":0.3434210866689682},{"text":"Can I have your full address, please, for me to check or confirm the network?","start":119.479996,"end":123.994995,"sentiment":"neutral","sentiment_score":0.10888887606561184},{"text":"Mhmm.","start":124.215,"end":124.715,"sentiment":"neutral","sentiment_score":-0.0004473528824746609},{"text":"Mhmm.","start":125.814995,"end":126.314995,"sentiment":"neutral","sentiment_score":0.006330349948257208}],"sentiment":"neutral","sentiment_score":0.14268603031946855,"num_words":22,"start":118.28,"end":126.314995},{"sentences":[{"text":"Mhmm.","start":129.97499,"end":130.47499,"sentiment":"neutral","sentiment_score":0.01194536965340376},{"text":"90 Is it A C T 29112?","start":134.295,"end":144.45001,"sentiment":"neutral","sentiment_score":0.006868081366909402},{"text":"Yeah.","start":146.67,"end":147.17,"sentiment":"neutral","sentiment_score":0.0198555551469326},{"text":"How about the unit number?","start":147.63,"end":149.09001,"sentiment":"neutral","sentiment_score":0.006896167807281017},{"text":"Four 115.","start":154.245,"end":155.545,"sentiment":"neutral","sentiment_score":0.005282180849462748}],"sentiment":"neutral","sentiment_score":0.007807668444002047,"num_words":16,"start":129.97499,"end":155.545},{"sentences":[{"text":"Cash 87.","start":165.82999,"end":166.96999,"sentiment":"neutral","sentiment_score":0.0023315330035984516},{"text":"Okay.","start":167.03,"end":167.34999,"sentiment":"neutral","sentiment_score":0.014214949682354929},{"text":"Hang on.","start":167.34999,"end":167.75,"sentiment":"neutral","sentiment_score":0.0027748956345021725},{"text":"Let me just check on the Super Network portal.","start":167.75,"end":171.43,"sentiment":"neutral","sentiment_score":0.011605110433366563},{"text":"Yeah.","start":171.43,"end":171.93,"sentiment":"neutral","sentiment_score":0.020926518365740776}],"sentiment":"neutral","sentiment_score":0.009986687948306401,"num_words":15,"start":165.82999,"end":171.93},{"sentences":[{"text":"Let me just check again.","start":202.92,"end":204.28,"sentiment":"neutral","sentiment_score":0.01322435848414898},{"text":"So it's so it's it's Establishment 42 Unit 423 Slash 87 Gozer.","start":204.28,"end":217.10501,"sentiment":"neutral","sentiment_score":0.014665123676725974},{"text":"Mhmm.","start":219.485,"end":219.985,"sentiment":"neutral","sentiment_score":0.009091614745557308},{"text":"Isn't it 93?","start":226.1,"end":227.56,"sentiment":"neutral","sentiment_score":0.0007979308720678091},{"text":"Okay.","start":233.62001,"end":234.12001,"sentiment":"neutral","sentiment_score":0.013715309090912342}],"sentiment":"neutral","sentiment_score":0.012150181499733166,"num_words":22,"start":202.92,"end":234.12001},{"sentences":[{"text":"Yes.","start":272.04498,"end":272.285,"sentiment":"neutral","sentiment_score":0.027116412296891212},{"text":"Hello.","start":272.285,"end":272.785,"sentiment":"neutral","sentiment_score":0.0168708935379982},{"text":"Yeah.","start":275.085,"end":275.565,"sentiment":"neutral","sentiment_score":0.0191951934248209},{"text":"I'm just checking the confirming the address.","start":275.565,"end":278.625,"sentiment":"neutral","sentiment_score":0.011973385832139425},{"text":"So upon checking here, it's available under Supa Network.","start":279.26,"end":282.8,"sentiment":"neutral","sentiment_score":0.027042409405112267}],"sentiment":"neutral","sentiment_score":0.020546204459510352,"num_words":19,"start":272.04498,"end":282.8},{"sentences":[{"text":"So have you tried to visit our website or not yet?","start":283.1,"end":286.16,"sentiment":"neutral","sentiment_score":-0.03872728110714392},{"text":"Yeah.","start":287.82,"end":287.98,"sentiment":"neutral","sentiment_score":-0.05015797540545464},{"text":"So mhmm.","start":287.98,"end":289.2,"sentiment":"neutral","sentiment_score":0.017044866457581524},{"text":"Mhmm.","start":291.1,"end":291.5,"sentiment":"neutral","sentiment_score":-0.01591106504201889},{"text":"Okay.","start":291.5,"end":291.915,"sentiment":"neutral","sentiment_score":0.08170180022716522}],"sentiment":"neutral","sentiment_score":-0.023517349967733026,"num_words":16,"start":283.1,"end":291.915},{"sentences":[{"text":"So once you visit our website, you'll see there the available plan fee that we have.","start":292.155,"end":296.715,"sentiment":"neutral","sentiment_score":0.09641773020848632},{"text":"So we have the 25 MBPS, 50 MBPS, 500, seven 50, and one thousand.","start":296.715,"end":305.87,"sentiment":"neutral","sentiment_score":0.0741258008139474},{"text":"50.","start":308.09,"end":308.59,"sentiment":"neutral","sentiment_score":0.05557461827993393},{"text":"The supa 50 over 20 MBPS unlimited is $79.95.","start":309.21,"end":315.07,"sentiment":"neutral","sentiment_score":0.14562123434411156},{"text":"But if you'll choose twelve, twenty four, or six month contract, we do offer a 15% discount for the six first first six months of your contract, and first month is free.","start":315.69,"end":330.82498,"sentiment":"neutral","sentiment_score":0.22976896865293384}],"sentiment":"neutral","sentiment_score":0.15693357804169258,"num_words":72,"start":292.155,"end":330.82498},{"sentences":[{"text":"Mhmm.","start":332.72498,"end":333.22498,"sentiment":"neutral","sentiment_score":0.1446305811405182},{"text":"Mhmm.","start":348.705,"end":349.205,"sentiment":"neutral","sentiment_score":0.1106443852186203},{"text":"Okay.","start":357.10498,"end":357.60498,"sentiment":"neutral","sentiment_score":0.09039877355098724},{"text":"Is it just this morning that someone gave you that sire?","start":357.66498,"end":361.02,"sentiment":"neutral","sentiment_score":0.08715228736400604},{"text":"Okay.","start":365.25998,"end":365.5,"sentiment":"neutral","sentiment_score":0.10762790590524672}],"sentiment":"neutral","sentiment_score":0.09413178712129593,"num_words":15,"start":332.72498,"end":365.5},{"sentences":[{"text":"I see.","start":365.5,"end":366.24,"sentiment":"neutral","sentiment_score":0.0983918346464634},{"text":"So since you have 2525% promo code, we can use that one instead instead of just 15%.","start":366.78,"end":377.535,"sentiment":"neutral","sentiment_score":0.11215276687460787},{"text":"Mhmm.","start":386.79498,"end":387.15,"sentiment":"neutral","sentiment_score":0.07113292813301086},{"text":"So is that a twelve month contract or twenty four, it says?","start":387.38998,"end":391.88998,"sentiment":"neutral","sentiment_score":0.035678829376896225},{"text":"Okay.","start":397.38998,"end":397.78998,"sentiment":"neutral","sentiment_score":0.04751687869429588}],"sentiment":"neutral","sentiment_score":0.08030837774276733,"num_words":33,"start":365.5,"end":397.78998},{"sentences":[{"text":"Six months contract with free router and 25% discount.","start":397.78998,"end":404.72498,"sentiment":"neutral","sentiment_score":0.08629827242758539},{"text":"Yeah.","start":404.865,"end":405.365,"sentiment":"neutral","sentiment_score":0.1262175738811493},{"text":"We can choose that one instead if you proceed with signing up.","start":405.425,"end":410.38498,"sentiment":"neutral","sentiment_score":0.07803239362935226},{"text":"But So if we proceed on signing up, our ordering process is via our website.","start":410.38498,"end":424.47,"sentiment":"neutral","sentiment_score":0.03672324183086554},{"text":"So once you visit our website, you enter there the promo code which you receive, which is the 25 promo code.","start":424.53,"end":433.64502,"sentiment":"neutral","sentiment_score":0.057157516036005246}],"sentiment":"neutral","sentiment_score":0.061904262301736866,"num_words":58,"start":397.78998,"end":433.64502},{"sentences":[{"text":"Then mhmm.","start":434.185,"end":435.48502,"sentiment":"neutral","sentiment_score":0.019555913284420967},{"text":"This is under Supa Networks.","start":441.545,"end":443.165,"sentiment":"neutral","sentiment_score":0.02849024198949337},{"text":"Yeah.","start":445.55,"end":446.05,"sentiment":"neutral","sentiment_score":0.02175573632121086},{"text":"Airtel.net.au.","start":449.63,"end":451.73,"sentiment":"neutral","sentiment_score":0.022572917863726616},{"text":"Yeah.","start":454.43,"end":454.93,"sentiment":"neutral","sentiment_score":0.018873244524002075}],"sentiment":"neutral","sentiment_score":0.024476493522524834,"num_words":10,"start":434.185,"end":454.93},{"sentences":[{"text":"Mhmm.","start":456.59,"end":457.09,"sentiment":"neutral","sentiment_score":0.03402242809534073},{"text":"Yeah.","start":458.515,"end":459.015,"sentiment":"neutral","sentiment_score":0.039459265768527985},{"text":"Then you'll see, like, a section.","start":459.315,"end":461.575,"sentiment":"neutral","sentiment_score":0.04014252374569575},{"text":"Please select the networks beside the NBN.","start":462.035,"end":465.095,"sentiment":"neutral","sentiment_score":0.03902764778052058},{"text":"Can you see that one?","start":465.39502,"end":466.61502,"sentiment":"neutral","sentiment_score":0.0325086273252964}],"sentiment":"neutral","sentiment_score":0.03750367537140846,"num_words":20,"start":456.59,"end":466.61502},{"sentences":[{"text":"Yeah.","start":468.595,"end":469.095,"sentiment":"neutral","sentiment_score":0.06043078750371933},{"text":"Then you'll see the list of networks.","start":469.155,"end":471.89502,"sentiment":"neutral","sentiment_score":0.06946474420172828},{"text":"Choose Supa Networks, the first one.","start":472.27502,"end":475.06998,"sentiment":"neutral","sentiment_score":0.1385034608344237},{"text":"Yeah.","start":476.72998,"end":477.22998,"sentiment":"neutral","sentiment_score":0.07140739262104034},{"text":"Then there, you'll see the available fan speed, the router.","start":478.96997,"end":483.87,"sentiment":"neutral","sentiment_score":0.06296460106968879}],"sentiment":"neutral","sentiment_score":0.08315032660961151,"num_words":25,"start":468.595,"end":483.87},{"sentences":[{"text":"Yeah.","start":484.16998,"end":484.66998,"sentiment":"neutral","sentiment_score":0.08860792964696884},{"text":"Mhmm.","start":492.26498,"end":492.76498,"sentiment":"neutral","sentiment_score":0.02336438000202179},{"text":"50, the standard one.","start":493.065,"end":494.585,"sentiment":"neutral","sentiment_score":0.033336399123072624},{"text":"Yeah.","start":494.585,"end":494.745,"sentiment":"neutral","sentiment_score":0.07196976244449615},{"text":"That's the standard one.","start":494.745,"end":496.205,"sentiment":"neutral","sentiment_score":0.0754765197634697}],"sentiment":"neutral","sentiment_score":0.05629034069451419,"num_words":11,"start":484.16998,"end":496.205},{"sentences":[{"text":"Mhmm.","start":498.82498,"end":499.32498,"sentiment":"neutral","sentiment_score":0.01927373930811882},{"text":"Then for the free router, select the Ertle Gaming Wi Fi six dual band.","start":502.025,"end":508.78,"sentiment":"neutral","sentiment_score":0.061147797985800674},{"text":"Mhmm.","start":510.84,"end":511.34,"sentiment":"neutral","sentiment_score":0.014733483083546162},{"text":"The yeah.","start":512.83997,"end":513.82,"sentiment":"neutral","sentiment_score":0.006866846699267626},{"text":"Then select the six month contract.","start":514.27997,"end":517.095,"sentiment":"neutral","sentiment_score":-0.01618262908111016}],"sentiment":"neutral","sentiment_score":0.03361309637936453,"num_words":24,"start":498.82498,"end":517.095},{"sentences":[{"text":"Mhmm.","start":522.535,"end":523.035,"sentiment":"neutral","sentiment_score":-0.045501045882701874},{"text":"Yeah.","start":523.33496,"end":523.83496,"sentiment":"neutral","sentiment_score":-0.0487557090818882},{"text":"Because that's what indicated that the fire.","start":523.975,"end":527.095,"sentiment":"neutral","sentiment_score":-0.1507721245288849},{"text":"Right?","start":527.095,"end":527.595,"sentiment":"neutral","sentiment_score":-0.11615918576717375},{"text":"Six months.","start":528.295,"end":529.19495,"sentiment":"neutral","sentiment_score":-0.08421847596764565}],"sentiment":"neutral","sentiment_score":-0.11952148036410411,"num_words":12,"start":522.535,"end":529.19495},{"sentences":[{"text":"Yeah.","start":533.01,"end":533.41003,"sentiment":"neutral","sentiment_score":0.03139188140630722},{"text":"Once you proceed with click the order now below, it will ask you a personal information.","start":533.41003,"end":540.31,"sentiment":"neutral","sentiment_score":0.047198608168400824},{"text":"Yeah.","start":540.45,"end":540.77,"sentiment":"neutral","sentiment_score":0.01150207221508026},{"text":"Then it will ask you enter a code.","start":540.77,"end":543.35004,"sentiment":"neutral","sentiment_score":0.0036354647018015385},{"text":"Pleasure.","start":548.475,"end":548.975,"sentiment":"neutral","sentiment_score":0.2251508980989456}],"sentiment":"neutral","sentiment_score":0.038974307408487355,"num_words":27,"start":533.01,"end":548.975},{"sentences":[{"text":"Sorry?","start":626.845,"end":627.345,"sentiment":"neutral","sentiment_score":-0.05410362035036087},{"text":"Mhmm.","start":631.96497,"end":632.46497,"sentiment":"neutral","sentiment_score":-0.03149306774139404},{"text":"Mhmm.","start":637.085,"end":637.325,"sentiment":"neutral","sentiment_score":0.016705650836229324},{"text":"May I know the order summary?","start":637.325,"end":639.025,"sentiment":"neutral","sentiment_score":0.03045196334520976},{"text":"What is your order?","start":639.56,"end":640.69995,"sentiment":"neutral","sentiment_score":0.03459588997066021}],"sentiment":"neutral","sentiment_score":0.019400330976797983,"num_words":13,"start":626.845,"end":640.69995},{"sentences":[{"text":"Mhmm.","start":641.63995,"end":642.13995,"sentiment":"neutral","sentiment_score":0.02015777677297592},{"text":"Yeah.","start":659.055,"end":659.555,"sentiment":"neutral","sentiment_score":-0.04529088735580444},{"text":"So I think it will ask you now the payment method.","start":660.09503,"end":665.955,"sentiment":"neutral","sentiment_score":0.07761407711289146},{"text":"Yeah.","start":666.73505,"end":667.23505,"sentiment":"neutral","sentiment_score":0.1854575276374817},{"text":"Then once yeah.","start":672.27,"end":673.23004,"sentiment":"neutral","sentiment_score":0.2699203888575236}],"sentiment":"neutral","sentiment_score":0.10728473128641353,"num_words":17,"start":641.63995,"end":673.23004},{"sentences":[{"text":"Then once we receive the order, we can now process it within this day or within twenty four hours.","start":673.23004,"end":681.09,"sentiment":"positive","sentiment_score":0.43013131461645426},{"text":"We just need to confirm the payment if it's successful.","start":681.305,"end":684.44495,"sentiment":"positive","sentiment_score":0.40581360161304475},{"text":"Mhmm.","start":689.94495,"end":690.44495,"sentiment":"neutral","sentiment_score":0.03186064958572388},{"text":"Have you entered the promo code, which is the 25?","start":692.665,"end":695.67,"sentiment":"neutral","sentiment_score":0.010357506107538939},{"text":"Okay.","start":702.70996,"end":703.02997,"sentiment":"neutral","sentiment_score":-0.06243951991200447}],"sentiment":"neutral","sentiment_score":0.3000884679168826,"num_words":41,"start":673.23004,"end":703.02997},{"sentences":[{"text":"Hang on.","start":703.02997,"end":703.35,"sentiment":"neutral","sentiment_score":-0.04045291058719158},{"text":"Let me just check the website.","start":703.35,"end":704.88995,"sentiment":"neutral","sentiment_score":-0.0170669953028361},{"text":"Okay.","start":717.125,"end":717.525,"sentiment":"neutral","sentiment_score":0.02911686711013317},{"text":"Hang on.","start":717.525,"end":718.265,"sentiment":"neutral","sentiment_score":0.02731539960950613},{"text":"Can you see up at the bottom below the checkout question have a coupon?","start":726.77,"end":733.91,"sentiment":"neutral","sentiment_score":0.05937146634927818}],"sentiment":"neutral","sentiment_score":0.029265616089105606,"num_words":25,"start":703.02997,"end":733.91},{"sentences":[{"text":"Then click here to enter your code, it says.","start":737.77496,"end":740.915,"sentiment":"neutral","sentiment_score":0.05162941705849436},{"text":"Yeah.","start":745.935,"end":746.435,"sentiment":"neutral","sentiment_score":0.03378714621067047},{"text":"I'll click yeah.","start":746.975,"end":747.935,"sentiment":"neutral","sentiment_score":0.03887283056974411},{"text":"Click here to enter your code, it says.","start":747.935,"end":750.19495,"sentiment":"neutral","sentiment_score":0.033503874903544784},{"text":"Yeah.","start":761.95,"end":762.45,"sentiment":"neutral","sentiment_score":0.014438405632972716}],"sentiment":"neutral","sentiment_score":0.04079726346853105,"num_words":22,"start":737.77496,"end":762.45},{"sentences":[{"text":"Okay.","start":767.115,"end":767.435,"sentiment":"neutral","sentiment_score":0.03594151511788368},{"text":"So the coupon works?","start":767.435,"end":768.735,"sentiment":"neutral","sentiment_score":0.0638066092506051},{"text":"6 to 7 is has already 15% included?","start":779.33,"end":783.51,"sentiment":"neutral","sentiment_score":-0.035139387007802725},{"text":"Because the original yeah.","start":784.93,"end":788.15,"sentiment":"neutral","sentiment_score":-0.054842207580804825},{"text":"Because the or it's 15% discount has been included with the plan speed already because the original price of the plan is $79.95.","start":788.61005,"end":801.065,"sentiment":"neutral","sentiment_score":0.004394214681309202}],"sentiment":"neutral","sentiment_score":-0.0027062259148806335,"num_words":40,"start":767.115,"end":801.065},{"sentences":[{"text":"But since there's a less a 15% discount for the first six months, it'll only six to seven point forty $5.","start":801.60504,"end":810.55,"sentiment":"neutral","sentiment_score":-0.013830974609369323},{"text":"I'm sorry?","start":814.69,"end":815.35,"sentiment":"neutral","sentiment_score":-0.11908990889787674},{"text":"At the fire?","start":823.34503,"end":824.245,"sentiment":"neutral","sentiment_score":-0.06974291056394577},{"text":"Exceptional.","start":826.465,"end":826.965,"sentiment":"positive","sentiment_score":0.6022725105285645},{"text":"Okay.","start":830.625,"end":831.12,"sentiment":"neutral","sentiment_score":0.05301724746823311}],"sentiment":"neutral","sentiment_score":-0.0029489020816981792,"num_words":28,"start":801.60504,"end":831.12},{"sentences":[{"text":"But it's just less 5 dollars?","start":831.2,"end":839.39996,"sentiment":"neutral","sentiment_score":0.00376716877023379},{"text":"Okay.","start":841.27997,"end":841.52,"sentiment":"neutral","sentiment_score":0.006528838537633419},{"text":"Hang on.","start":841.52,"end":841.92,"sentiment":"neutral","sentiment_score":-0.017280451022088528},{"text":"Let me just check.","start":841.92,"end":843.135,"sentiment":"neutral","sentiment_score":-0.010848081205040216},{"text":"I think there's an error with the website.","start":843.135,"end":845.235,"sentiment":"neutral","sentiment_score":-0.22311734315007925}],"sentiment":"neutral","sentiment_score":-0.08732191051933028,"num_words":21,"start":831.2,"end":845.235},{"sentences":[{"text":"So 67.45 is already less 15% included.","start":859.79,"end":865.89,"sentiment":"neutral","sentiment_score":-0.07950186889086451},{"text":"Then for the six month contract, it's $20 plus standard postage.","start":868.35,"end":877.11505,"sentiment":"neutral","sentiment_score":-0.02633388645269654},{"text":"Right?","start":877.255,"end":877.755,"sentiment":"neutral","sentiment_score":-0.034695956856012344},{"text":"20 dollars plus standard postage.","start":877.97504,"end":881.91504,"sentiment":"neutral","sentiment_score":-0.044810999557375907},{"text":"Exactly.","start":884.22,"end":884.72,"sentiment":"neutral","sentiment_score":-0.015198039822280409}],"sentiment":"neutral","sentiment_score":-0.044805393107235435,"num_words":25,"start":859.79,"end":884.72},{"sentences":[{"text":"20 dollar.","start":885.5,"end":886.48,"sentiment":"neutral","sentiment_score":-0.08364543877542019},{"text":"Okay.","start":893.66,"end":894.14,"sentiment":"neutral","sentiment_score":0.05150356888771057},{"text":"So your total should be $107.45 less.","start":894.14,"end":899.34503,"sentiment":"neutral","sentiment_score":0.04351364475275789},{"text":"Mhmm.","start":900.365,"end":900.865,"sentiment":"neutral","sentiment_score":0.001121364999562502},{"text":"Yeah.","start":901.885,"end":902.385,"sentiment":"neutral","sentiment_score":-0.003811504691839218}],"sentiment":"neutral","sentiment_score":0.015509838742824892,"num_words":12,"start":885.5,"end":902.385},{"sentences":[{"text":"So we should less another I'm sorry.","start":902.605,"end":905.72504,"sentiment":"neutral","sentiment_score":-0.055572867925677984},{"text":"So it should be less 10%, not five.","start":905.72504,"end":908.545,"sentiment":"neutral","sentiment_score":-0.07357357442378998},{"text":"Mhmm.","start":911.565,"end":911.88,"sentiment":"neutral","sentiment_score":-0.007503654807806015},{"text":"Mhmm.","start":919.32,"end":919.82,"sentiment":"neutral","sentiment_score":-0.01716730371117592},{"text":"I think there's confusion with the flyer because we do offer a 15% already with the plan.","start":928.29504,"end":938.555,"sentiment":"neutral","sentiment_score":-0.17935282956151402}],"sentiment":"neutral","sentiment_score":-0.11915493329219959,"num_words":34,"start":902.605,"end":938.555},{"sentences":[{"text":"So I think it should be only 10% for a total of 25%.","start":940.02,"end":947.24,"sentiment":"neutral","sentiment_score":-0.11550843973572437},{"text":"Mhmm.","start":950.98,"end":951.435,"sentiment":"neutral","sentiment_score":0.00752648338675499},{"text":"I'm sorry?","start":966.635,"end":967.26,"sentiment":"neutral","sentiment_score":-0.03425789065659046},{"text":"So once we receive your order, we'll process it within this day or within twenty four hours, but you still need to wait for the router.","start":971.58,"end":982.79504,"sentiment":"neutral","sentiment_score":0.03490341841601408},{"text":"Usually, the router takes three to five business days to arrive at the address.","start":982.79504,"end":987.29504,"sentiment":"neutral","sentiment_score":0.024180769521210874}],"sentiment":"neutral","sentiment_score":-0.0056532028995986494,"num_words":56,"start":940.02,"end":987.29504},{"sentences":[{"text":"So once you receive the router, you just need to connect it to the NTD box, then that's it.","start":987.91504,"end":993.74005,"sentiment":"neutral","sentiment_score":0.07169339198030923},{"text":"You should be getting the Internet.","start":994.44,"end":996.94,"sentiment":"neutral","sentiment_score":0.08178683929145336},{"text":"Mhmm.","start":999.48004,"end":999.98004,"sentiment":"neutral","sentiment_score":0.005488104652613401},{"text":"Is your total 96.7 dollars?","start":1007.685,"end":1013.30505,"sentiment":"neutral","sentiment_score":-0.012243488803505898},{"text":"Okay.","start":1017.525,"end":1018.025,"sentiment":"neutral","sentiment_score":-0.007582252845168114}],"sentiment":"neutral","sentiment_score":0.05592449659889098,"num_words":32,"start":987.91504,"end":1018.025},{"sentences":[{"text":"Once we receive the order, is it okay if I request a picture of the flyer as well?","start":1050.0851,"end":1056.32,"sentiment":"neutral","sentiment_score":0.07746151958902676},{"text":"I'll email you shortly after that requesting a picture of the flyer.","start":1056.32,"end":1061.0399,"sentiment":"neutral","sentiment_score":0.08035905752331018},{"text":"Is that okay?","start":1061.0399,"end":1061.86,"sentiment":"neutral","sentiment_score":0.08104200164477031},{"text":"Once we receive the order, is it okay if I request a picture of the flyer, the one that you received this morning?","start":1064.96,"end":1073.3151,"sentiment":"neutral","sentiment_score":0.059616035984262176},{"text":"Mhmm.","start":1074.495,"end":1074.995,"sentiment":"neutral","sentiment_score":0.04801158979535103}],"sentiment":"neutral","sentiment_score":0.07054249939034905,"num_words":57,"start":1050.0851,"end":1074.995},{"sentences":[{"text":"Mhmm.","start":1075.455,"end":1075.955,"sentiment":"neutral","sentiment_score":0.05318669229745865},{"text":"Yeah.","start":1084.13,"end":1084.29,"sentiment":"neutral","sentiment_score":0.3267962336540222},{"text":"Am I speaking with Maths Mathsher?","start":1084.29,"end":1086.63,"sentiment":"neutral","sentiment_score":0.19005057215690613},{"text":"Yes.","start":1089.17,"end":1089.67,"sentiment":"neutral","sentiment_score":0.13248293101787567},{"text":"Okay.","start":1089.7301,"end":1090.05,"sentiment":"neutral","sentiment_score":0.13666751980781555}],"sentiment":"neutral","sentiment_score":0.1789436809718609,"num_words":10,"start":1075.455,"end":1090.05},{"sentences":[{"text":"We'll just confirm this with our accounts department.","start":1090.05,"end":1092.79,"sentiment":"neutral","sentiment_score":0.12398154195398092},{"text":"Then with email registered here, it's smash start dot zero seven at g mail dot com.","start":1093.01,"end":1100.905,"sentiment":"neutral","sentiment_score":0.05819142749533057},{"text":"Yeah.","start":1100.905,"end":1101.385,"sentiment":"neutral","sentiment_score":0.09851782768964767},{"text":"So I'll email you shortly requesting a picture of the sire.","start":1101.385,"end":1105.8049,"sentiment":"neutral","sentiment_score":0.10087709670717065},{"text":"Is that okay?","start":1106.105,"end":1107.005,"sentiment":"neutral","sentiment_score":0.08626705656449}],"sentiment":"neutral","sentiment_score":0.0869200573517726,"num_words":39,"start":1090.05,"end":1107.005},{"sentences":[{"text":"Yeah.","start":1107.225,"end":1107.465,"sentiment":"neutral","sentiment_score":0.03644267097115517},{"text":"The one that you the one that you received this morning with the promo code 25 percent?","start":1107.465,"end":1113.39,"sentiment":"neutral","sentiment_score":0.03689471687025884},{"text":"Yeah.","start":1114.65,"end":1114.97,"sentiment":"neutral","sentiment_score":0.11317186057567596},{"text":"For yeah.","start":1114.97,"end":1115.87,"sentiment":"neutral","sentiment_score":0.18807201087474823},{"text":"Because I think there's a wrong with the computation.","start":1121.29,"end":1123.71,"sentiment":"neutral","sentiment_score":-0.25182459668980706}],"sentiment":"neutral","sentiment_score":-0.037115087670584516,"num_words":30,"start":1107.225,"end":1123.71},{"sentences":[{"text":"That's why for just for us to have a reference as well, I'll be requesting a picture of that one.","start":1124.41,"end":1130.965,"sentiment":"neutral","sentiment_score":0.005256139952689409},{"text":"Mhmm.","start":1132.785,"end":1133.285,"sentiment":"neutral","sentiment_score":0.04171749949455261},{"text":"Okay.","start":1133.345,"end":1133.845,"sentiment":"neutral","sentiment_score":0.07179299741983414},{"text":"Sure.","start":1133.985,"end":1134.485,"sentiment":"neutral","sentiment_score":0.09196760505437852},{"text":"I'll email you then once the activation is successful.","start":1134.705,"end":1137.6849,"sentiment":"neutral","sentiment_score":0.09069638947645824}],"sentiment":"neutral","sentiment_score":0.03521463769720867,"num_words":32,"start":1124.41,"end":1137.6849},{"sentences":[{"text":"Yeah.","start":1141.1849,"end":1141.53,"sentiment":"neutral","sentiment_score":0.015046491287648678},{"text":"Yeah.","start":1147.13,"end":1147.53,"sentiment":"neutral","sentiment_score":0.06209426000714302},{"text":"I'll I'm the one who will email you then.","start":1147.53,"end":1149.85,"sentiment":"neutral","sentiment_score":0.07395375933912066},{"text":"Just just reply to that email.","start":1149.85,"end":1151.87,"sentiment":"neutral","sentiment_score":0.05532182566821575},{"text":"Mhmm.","start":1153.53,"end":1154.03,"sentiment":"neutral","sentiment_score":0.0504780039191246}],"sentiment":"neutral","sentiment_score":0.06250741907084982,"num_words":18,"start":1141.1849,"end":1154.03},{"sentences":[{"text":"Mhmm.","start":1154.5701,"end":1155.0701,"sentiment":"neutral","sentiment_score":0.059837210923433304},{"text":"Okay.","start":1156.89,"end":1157.39,"sentiment":"neutral","sentiment_score":0.1400260627269745},{"text":"Sure.","start":1158.3729,"end":1158.8729,"sentiment":"neutral","sentiment_score":0.3204352855682373},{"text":"Thank you.","start":1158.9329,"end":1159.7329,"sentiment":"positive","sentiment_score":0.3948884606361389},{"text":"Yeah.","start":1159.7329,"end":1160.053,"sentiment":"neutral","sentiment_score":0.29306769371032715}],"sentiment":"neutral","sentiment_score":0.2671905290335417,"num_words":6,"start":1154.5701,"end":1160.053},{"sentences":[{"text":"You too.","start":1160.053,"end":1160.533,"sentiment":"positive","sentiment_score":0.33758409321308136},{"text":"Bye.","start":1160.533,"end":1161.033,"sentiment":"neutral","sentiment_score":0.15739533305168152}],"sentiment":"neutral","sentiment_score":0.27752117315928143,"num_words":3,"start":1160.053,"end":1161.033}]}}]},{"alternatives":[{"transcript":"Hello. Hi. Hello. Hi. I'm doctor Rafi. I'm from Gangalind. So I am getting that Airtel AU paper for your Internet service. So in my house, it's known as establishment for eight 7 Golda Street. They are provided by Airtel AU, and the house manager gave me some of the prospectus of your promo and the rest of those things. So would you please enlighten me about the services of the Airtel and modem and the rest of the things? Yes. Hello? Okay. Establishment. Establish, e s t a b l I s h m e n T, 90 Suen Street Road, Gangolin. Suen Road, r d Road, Gangolin. 29112. Exactly. My unit number is 423 Slash 87 Gozer Street. 423 Slash 87 Gosard Street. Please. Gozer Street. Gozard, G 0 Z Z A R D, Gozard Street. And the house name is establishment ninety Suen Road, Gangalin. Hello? Hello? Yes. Are you there? Not yet. I'm just receiving the catalog in the morning, so I didn't okay. What's the price of the 15 bps? Okay. So I want to yes. My house is already with you, AirtelEU. You know that. So they're giving me this scheme of, like, save an extra 25% on that monthly price that you already told. Use server 25 coupon code to qualify for a free modem slash router? It's also given to my prospectus. Yes. They gave it to me in the morning. Yes. Server 25 and qualify for a free modem and router. It's a counter of six months promo. Yes. Oh, so what should I what should I do now, please, and let me Okay. Is this a NBN Internet plans? What should I search in Google? Airtel AU Super Network? Airtel.net.a airtel .net.au. Yes. I'm entered inside of it. Then We said networks exactly. Then Super network. The first one. Then? Okay. I am going with that super fiber boost 50 slash 20. Okay. 50. Select it. Then? Then what should I do now? Okay. Select. Then why is it the six month contract in the last one exactly? $30? This one? And then why should I use that promo code? That is 315% of what they're written over there. Okay. It's eight okay. Order now. One minute, please. Just one second. Okay. Now I'm going for the plate order. They're ask asking for 7. I have fill up all the all the things that was needed over there. So they're asking me for 107. Now what should I do now? Place order? Order summary order summary, Supa standard 67.95. Airtel Wi Fi six zero point zero zero. Six month contract, $20. Subtotal, 80 Standard off post, $20. This is the thing with $107. Now what should I do? Place order? Place order. Okay. One minute. Restoring. Oh, one minute. Let me go in with all of those things. One minute. It's just loading. No. No. No. I am not able to enter it. So I'm just searching the site where should I enter the promo code? They they they they are just sending me the order details. No set for the promo code. Already the Visa or the card payment is there. Sure. Where? Where? Let me check it out. Oh, it's a checkout? Have your coupon this side? Okay. Okay. I will write. It's a saver. SAP, e r saver. 25. Okay. Then I applied the coupon. Okay. It came down to a 102. Coupon works, but why $5? Because you are charging for super $67. So why $6.67? Sorry? 15 percent? 15 percent what? It's 15 or 25%. Seven extra 20% of the monthly price. It is written over there. It's written over there. Seven extra 25%. 25% written there in the prospectus. Yes. That's why it's name is saver 25. Yes. It's just less than me 5 dollars. Sorry? Standard is it's not written over there. Stop it already in there. $87. Coupon, $5 remove. Standard Australian post, $20. Exactly. 5% is removed. $5.05 dollar is removed from total charge. $107.07, $5 is removed. But in my prospectus reading there, you will get 25%. 725%. So why it is not 25%? Okay. Then I'm just continue with this one, the one we are already talking on. Okay. No worries. I'm just going with it. So when I'll get that when I'll get that connection? When I will get that connection? Let me just wait a bit. Okay. Just wait a bit. No. It's 102. Total cost. It's 102. Okay. I'm just basically payment One minute. They're just saying the code in my mobile. A third picture of what? Okay. I have okay. I have already completed. The payment is done. Yes. Thank you for your order and the payment. Mashuru and Rafid. Exactly. Yes. Zero zero seven. Yes. Okay. What is flyer? Okay. Okay. Okay. Okay. Okay. Yes. I I'm very much happy if you give me the 20 promo code of 25% because it's written over there. Okay. I I will send you the picture. Okay. Oh, okay. You send me the email. Should I send you the email in the which one? Please send me email. I will forward that picture on that email. Okay? Okay. Please give me the email. I will give you the reply with the picture. Okay. Have a nice day. Okay. Bye. 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Hi. Hello. Hi. I'm doctor Rafi.\n\nI'm from Gangalind. So I am getting that Airtel AU paper for your Internet service. So in my house, it's known as establishment for eight 7 Golda Street. They are provided by Airtel AU, and the house manager gave me some of the prospectus of your promo and the rest of those things. So would you please enlighten me about the services of the Airtel and modem and the rest of the things?\n\nYes. Hello? Okay. Establishment. Establish, e s t a b l I s h m e n T, 90 Suen Street Road, Gangolin.\n\nSuen Road, r d Road, Gangolin. 29112. Exactly. My unit number is 423 Slash 87 Gozer Street. 423 Slash 87 Gosard Street.\n\nPlease. Gozer Street. Gozard, G 0 Z Z A R D, Gozard Street. And the house name is establishment ninety Suen Road, Gangalin. Hello?\n\nHello? Yes. Are you there? Not yet. I'm just receiving the catalog in the morning, so I didn't okay.\n\nWhat's the price of the 15 bps? Okay. So I want to yes. My house is already with you, AirtelEU. You know that.\n\nSo they're giving me this scheme of, like, save an extra 25% on that monthly price that you already told. Use server 25 coupon code to qualify for a free modem slash router? It's also given to my prospectus. Yes. They gave it to me in the morning.\n\nYes. Server 25 and qualify for a free modem and router. It's a counter of six months promo. Yes. Oh, so what should I what should I do now, please, and let me Okay.\n\nIs this a NBN Internet plans? What should I search in Google? Airtel AU Super Network? Airtel.net.a airtel .net.au. Yes.\n\nI'm entered inside of it. Then We said networks exactly. Then Super network. The first one. Then?\n\nOkay. I am going with that super fiber boost 50 slash 20. Okay. 50. Select it.\n\nThen? Then what should I do now? Okay. Select. Then why is it the six month contract in the last one exactly?\n\n$30? This one? And then why should I use that promo code? That is 315% of what they're written over there. Okay.\n\nIt's eight okay. Order now. One minute, please. Just one second. Okay.\n\nNow I'm going for the plate order. They're ask asking for 7. I have fill up all the all the things that was needed over there. So they're asking me for 107. Now what should I do now?\n\nPlace order? Order summary order summary, Supa standard 67.95. Airtel Wi Fi six zero point zero zero. Six month contract, $20. Subtotal, 80 Standard off post, $20.\n\nThis is the thing with $107. Now what should I do? Place order? Place order. Okay.\n\nOne minute. Restoring. Oh, one minute. Let me go in with all of those things. One minute.\n\nIt's just loading. No. No. No. I am not able to enter it.\n\nSo I'm just searching the site where should I enter the promo code? They they they they are just sending me the order details. No set for the promo code. Already the Visa or the card payment is there. Sure.\n\nWhere? Where? Let me check it out. Oh, it's a checkout? Have your coupon this side?\n\nOkay. Okay. I will write. It's a saver. SAP, e r saver.\n\n25. Okay. Then I applied the coupon. Okay. It came down to a 102.\n\nCoupon works, but why $5? Because you are charging for super $67. So why $6.67? Sorry? 15 percent?\n\n15 percent what? It's 15 or 25%. Seven extra 20% of the monthly price. It is written over there. It's written over there.\n\nSeven extra 25%. 25% written there in the prospectus. Yes. That's why it's name is saver 25. Yes.\n\nIt's just less than me 5 dollars. Sorry? Standard is it's not written over there. Stop it already in there. $87.\n\nCoupon, $5 remove. Standard Australian post, $20. Exactly. 5% is removed. $5.05 dollar is removed from total charge.\n\n$107.07, $5 is removed. But in my prospectus reading there, you will get 25%. 725%. So why it is not 25%? Okay.\n\nThen I'm just continue with this one, the one we are already talking on. Okay. No worries. I'm just going with it. So when I'll get that when I'll get that connection?\n\nWhen I will get that connection? Let me just wait a bit. Okay. Just wait a bit. No.\n\nIt's 102. Total cost. It's 102. Okay. I'm just basically payment One minute.\n\nThey're just saying the code in my mobile. A third picture of what? Okay. I have okay. I have already completed.\n\nThe payment is done. Yes. Thank you for your order and the payment. Mashuru and Rafid. Exactly.\n\nYes. Zero zero seven. Yes. Okay. What is flyer?\n\nOkay. Okay. Okay. Okay. Okay.\n\nYes. I I'm very much happy if you give me the 20 promo code of 25% because it's written over there. Okay. I I will send you the picture. Okay.\n\nOh, okay. You send me the email. Should I send you the email in the which one? Please send me email. I will forward that picture on that email.\n\nOkay? Okay. Please give me the email. I will give you the reply with the picture. Okay.\n\nHave a nice day. Okay. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.48,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.16947856545448303},{"text":"Hi.","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.21759170293807983},{"text":"Hello.","start":3.9199998,"end":4.24,"sentiment":"neutral","sentiment_score":0.14701083302497864},{"text":"Hi.","start":4.24,"end":4.48,"sentiment":"neutral","sentiment_score":0.1897720992565155},{"text":"I'm doctor Rafi.","start":4.48,"end":5.62,"sentiment":"neutral","sentiment_score":0.17253790299097696}],"sentiment":"neutral","sentiment_score":0.17735241566385543,"num_words":7,"start":2.48,"end":5.62},{"sentences":[{"text":"I'm from Gangalind.","start":5.92,"end":7.06,"sentiment":"neutral","sentiment_score":0.12739655872186026},{"text":"So I am getting that Airtel AU paper for your Internet service.","start":7.6,"end":12.9,"sentiment":"neutral","sentiment_score":0.14204505272209644},{"text":"So in my house, it's known as establishment for eight 7 Golda Street.","start":13.44,"end":18.965,"sentiment":"neutral","sentiment_score":0.10800600223816358},{"text":"They are provided by Airtel AU, and the house manager gave me some of the prospectus of your promo and the rest of those things.","start":19.185,"end":28.965,"sentiment":"neutral","sentiment_score":0.24790133595466612},{"text":"So would you please enlighten me about the services of the Airtel and modem and the rest of the things?","start":29.15,"end":35.41,"sentiment":"neutral","sentiment_score":0.1968907229602337}],"sentiment":"neutral","sentiment_score":0.18665967391778346,"num_words":73,"start":5.92,"end":35.41},{"sentences":[{"text":"Yes.","start":43.47,"end":43.785,"sentiment":"neutral","sentiment_score":0.021715251728892326},{"text":"Hello?","start":117.18,"end":117.68,"sentiment":"neutral","sentiment_score":0.03191410005092621},{"text":"Okay.","start":123.18,"end":123.68,"sentiment":"neutral","sentiment_score":0.03635593131184578},{"text":"Establishment.","start":124.22,"end":124.72,"sentiment":"neutral","sentiment_score":0.0017562471330165863},{"text":"Establish, e s t a b l I s h m e n T, 90 Suen Street Road, Gangolin.","start":125.5,"end":133.325,"sentiment":"neutral","sentiment_score":0.006240717772590487}],"sentiment":"neutral","sentiment_score":0.00914413773495218,"num_words":23,"start":43.47,"end":133.325},{"sentences":[{"text":"Suen Road, r d Road, Gangolin.","start":136.42499,"end":138.685,"sentiment":"neutral","sentiment_score":0.016133155363301437},{"text":"29112.","start":144.71,"end":145.67,"sentiment":"neutral","sentiment_score":0.002362313447520137},{"text":"Exactly.","start":145.67,"end":146.17,"sentiment":"neutral","sentiment_score":0.02105962485074997},{"text":"My unit number is 423 Slash 87 Gozer Street.","start":151.03,"end":155.37001,"sentiment":"neutral","sentiment_score":0.005402331033514606},{"text":"423 Slash 87 Gosard Street.","start":155.67,"end":158.77501,"sentiment":"neutral","sentiment_score":0.004702874692156911}],"sentiment":"neutral","sentiment_score":0.00874346469274976,"num_words":22,"start":136.42499,"end":158.77501},{"sentences":[{"text":"Please.","start":169.475,"end":169.89,"sentiment":"neutral","sentiment_score":0.007340067997574806},{"text":"Gozer Street.","start":213.92001,"end":214.755,"sentiment":"neutral","sentiment_score":0.015315270051360134},{"text":"Gozard, G 0 Z Z A R D, Gozard Street.","start":217.955,"end":222.77501,"sentiment":"neutral","sentiment_score":0.008296834584325553},{"text":"And the house name is establishment ninety Suen Road, Gangalin.","start":225.55501,"end":229.84001,"sentiment":"neutral","sentiment_score":0.005213798396289349},{"text":"Hello?","start":267.53,"end":268.03,"sentiment":"neutral","sentiment_score":0.004725001752376556}],"sentiment":"neutral","sentiment_score":0.0074084141524508595,"num_words":24,"start":169.475,"end":268.03},{"sentences":[{"text":"Hello?","start":270.16998,"end":270.66998,"sentiment":"neutral","sentiment_score":0.006496448069810867},{"text":"Yes.","start":273.465,"end":273.70502,"sentiment":"neutral","sentiment_score":0.02050645649433136},{"text":"Are you there?","start":273.70502,"end":274.445,"sentiment":"neutral","sentiment_score":0.004209221030275027},{"text":"Not yet.","start":286.345,"end":287.01,"sentiment":"neutral","sentiment_score":-0.146156445145607},{"text":"I'm just receiving the catalog in the morning, so I didn't okay.","start":287.65002,"end":297.91,"sentiment":"neutral","sentiment_score":0.00838556606322527}],"sentiment":"neutral","sentiment_score":-0.008002922625133866,"num_words":19,"start":270.16998,"end":297.91},{"sentences":[{"text":"What's the price of the 15 bps?","start":303.985,"end":307.04498,"sentiment":"neutral","sentiment_score":0.048953768398080556},{"text":"Okay.","start":331.775,"end":332.275,"sentiment":"neutral","sentiment_score":0.1818382292985916},{"text":"So I want to yes.","start":332.895,"end":335.075,"sentiment":"neutral","sentiment_score":0.18850778341293334},{"text":"My house is already with you, AirtelEU.","start":335.375,"end":337.875,"sentiment":"positive","sentiment_score":0.3438646431480135},{"text":"You know that.","start":338.255,"end":339.075,"sentiment":"neutral","sentiment_score":0.2765468458334605}],"sentiment":"neutral","sentiment_score":0.2045107202037521,"num_words":23,"start":303.985,"end":339.075},{"sentences":[{"text":"So they're giving me this scheme of, like, save an extra 25% on that monthly price that you already told.","start":339.9,"end":348.72,"sentiment":"positive","sentiment_score":0.4199937626719475},{"text":"Use server 25 coupon code to qualify for a free modem slash router?","start":348.78,"end":353.395,"sentiment":"neutral","sentiment_score":0.21159856365277216},{"text":"It's also given to my prospectus.","start":353.775,"end":355.555,"sentiment":"neutral","sentiment_score":0.13284104565779367},{"text":"Yes.","start":361.535,"end":362.035,"sentiment":"neutral","sentiment_score":0.16051167249679563},{"text":"They gave it to me in the morning.","start":362.415,"end":363.95502,"sentiment":"neutral","sentiment_score":0.17075044102966785}],"sentiment":"neutral","sentiment_score":0.280712876158456,"num_words":48,"start":339.9,"end":363.95502},{"sentences":[{"text":"Yes.","start":379.54,"end":380.04,"sentiment":"neutral","sentiment_score":0.0855093002319336},{"text":"Server 25 and qualify for a free modem and router.","start":380.74,"end":387.79498,"sentiment":"neutral","sentiment_score":0.11178303770720958},{"text":"It's a counter of six months promo.","start":392.975,"end":395.63498,"sentiment":"neutral","sentiment_score":0.026072844064661434},{"text":"Yes.","start":402.63998,"end":403.13998,"sentiment":"neutral","sentiment_score":0.12066228687763214},{"text":"Oh, so what should I what should I do now, please, and let me Okay.","start":408.31998,"end":436.66,"sentiment":"neutral","sentiment_score":-0.004313553497195244}],"sentiment":"neutral","sentiment_score":0.04240613441695185,"num_words":34,"start":379.54,"end":436.66},{"sentences":[{"text":"Is this a NBN Internet plans?","start":436.88,"end":443.775,"sentiment":"neutral","sentiment_score":0.03135895480712255},{"text":"What should I search in Google?","start":444.315,"end":445.995,"sentiment":"neutral","sentiment_score":0.013374891442557177},{"text":"Airtel AU Super Network?","start":445.995,"end":447.535,"sentiment":"neutral","sentiment_score":0.053363689221441746},{"text":"Airtel.net.a airtel .net.au.","start":452.41998,"end":455.62,"sentiment":"neutral","sentiment_score":0.014219528064131737},{"text":"Yes.","start":455.62,"end":455.78,"sentiment":"neutral","sentiment_score":0.06154594570398331}],"sentiment":"neutral","sentiment_score":0.029303118214011194,"num_words":20,"start":436.88,"end":455.78},{"sentences":[{"text":"I'm entered inside of it.","start":455.78,"end":457.32,"sentiment":"neutral","sentiment_score":0.04531568065285683},{"text":"Then We said networks exactly.","start":457.94,"end":467.615,"sentiment":"neutral","sentiment_score":0.029223131015896797},{"text":"Then Super network.","start":467.835,"end":474.955,"sentiment":"neutral","sentiment_score":0.12944874664147696},{"text":"The first one.","start":474.955,"end":475.855,"sentiment":"neutral","sentiment_score":0.05386007825533549},{"text":"Then?","start":477.035,"end":477.535,"sentiment":"neutral","sentiment_score":0.05781698226928711}],"sentiment":"neutral","sentiment_score":0.0576727950178525,"num_words":17,"start":455.78,"end":477.535},{"sentences":[{"text":"Okay.","start":483.06998,"end":483.38998,"sentiment":"neutral","sentiment_score":0.06860259175300598},{"text":"I am going with that super fiber boost 50 slash 20.","start":483.38998,"end":490.53,"sentiment":"neutral","sentiment_score":0.09585270658135414},{"text":"Okay.","start":496.515,"end":496.835,"sentiment":"neutral","sentiment_score":0.056596722453832626},{"text":"50.","start":496.835,"end":497.315,"sentiment":"neutral","sentiment_score":0.03671106696128845},{"text":"Select it.","start":497.315,"end":497.95502,"sentiment":"neutral","sentiment_score":0.04289819672703743}],"sentiment":"neutral","sentiment_score":0.08138040918856859,"num_words":16,"start":483.06998,"end":497.95502},{"sentences":[{"text":"Then?","start":497.95502,"end":498.45502,"sentiment":"neutral","sentiment_score":0.025353826582431793},{"text":"Then what should I do now?","start":501.315,"end":502.775,"sentiment":"neutral","sentiment_score":0.008082432672381401},{"text":"Okay.","start":509.475,"end":509.95502,"sentiment":"neutral","sentiment_score":0.04613299295306206},{"text":"Select.","start":509.95502,"end":510.45502,"sentiment":"neutral","sentiment_score":0.02704226970672607},{"text":"Then why is it the six month contract in the last one exactly?","start":515.85004,"end":521.23,"sentiment":"neutral","sentiment_score":-0.11119373558232418}],"sentiment":"neutral","sentiment_score":-0.05902249442244118,"num_words":22,"start":497.95502,"end":521.23},{"sentences":[{"text":"$30?","start":521.45,"end":522.17,"sentiment":"neutral","sentiment_score":-0.06500662863254547},{"text":"This one?","start":522.17,"end":522.91003,"sentiment":"neutral","sentiment_score":-0.06965308263897896},{"text":"And then why should I use that promo code?","start":527.785,"end":530.105,"sentiment":"neutral","sentiment_score":-0.06370373111632135},{"text":"That is 315% of what they're written over there.","start":530.105,"end":532.925,"sentiment":"neutral","sentiment_score":-0.05515351601772838},{"text":"Okay.","start":537.77997,"end":538.18,"sentiment":"neutral","sentiment_score":0.04237974435091019}],"sentiment":"neutral","sentiment_score":-0.05598401244391094,"num_words":22,"start":521.45,"end":538.18},{"sentences":[{"text":"It's eight okay.","start":538.18,"end":544.1,"sentiment":"neutral","sentiment_score":0.03034679808964332},{"text":"Order now.","start":544.1,"end":544.58,"sentiment":"neutral","sentiment_score":0.10693850740790366},{"text":"One minute, please.","start":544.58,"end":545.22,"sentiment":"neutral","sentiment_score":0.0951006015141805},{"text":"Just one second.","start":545.22,"end":546.27997,"sentiment":"neutral","sentiment_score":0.0512052575747172},{"text":"Okay.","start":620.575,"end":621.055,"sentiment":"neutral","sentiment_score":0.10645388066768646}],"sentiment":"neutral","sentiment_score":0.07085740558492641,"num_words":12,"start":538.18,"end":621.055},{"sentences":[{"text":"Now I'm going for the plate order.","start":621.055,"end":622.255,"sentiment":"neutral","sentiment_score":0.06272851303219795},{"text":"They're ask asking for 7.","start":622.255,"end":624.32,"sentiment":"neutral","sentiment_score":-0.02690167836844921},{"text":"I have fill up all the all the things that was needed over there.","start":626.94,"end":630.48004,"sentiment":"neutral","sentiment_score":-0.01658370452267783},{"text":"So they're asking me for 107.","start":630.94,"end":633.82,"sentiment":"neutral","sentiment_score":-0.0422651213593781},{"text":"Now what should I do now?","start":633.82,"end":635.12006,"sentiment":"neutral","sentiment_score":-0.03537660402556261}],"sentiment":"neutral","sentiment_score":-0.010353447795894585,"num_words":38,"start":621.055,"end":635.12006},{"sentences":[{"text":"Place order?","start":636.54004,"end":637.36005,"sentiment":"neutral","sentiment_score":0.02118692174553871},{"text":"Order summary order summary, Supa standard 67.95.","start":639.735,"end":644.795,"sentiment":"neutral","sentiment_score":0.03749425469764641},{"text":"Airtel Wi Fi six zero point zero zero.","start":645.255,"end":647.975,"sentiment":"neutral","sentiment_score":0.0262094852514565},{"text":"Six month contract, $20.","start":647.975,"end":649.83496,"sentiment":"neutral","sentiment_score":0.014343408402055502},{"text":"Subtotal, 80 Standard off post, $20.","start":649.89496,"end":654.76996,"sentiment":"neutral","sentiment_score":0.025016626187910635}],"sentiment":"neutral","sentiment_score":0.026740107374886673,"num_words":27,"start":636.54004,"end":654.76996},{"sentences":[{"text":"This is the thing with $107.","start":656.35,"end":658.19,"sentiment":"neutral","sentiment_score":-0.06116409165163835},{"text":"Now what should I do?","start":658.19,"end":659.41,"sentiment":"neutral","sentiment_score":-0.13822756558656693},{"text":"Place order?","start":665.425,"end":666.16504,"sentiment":"neutral","sentiment_score":0.06361545249819756},{"text":"Place order.","start":667.34503,"end":668.325,"sentiment":"neutral","sentiment_score":0.20191176980733871},{"text":"Okay.","start":669.34503,"end":669.84503,"sentiment":"neutral","sentiment_score":0.32444167137145996}],"sentiment":"neutral","sentiment_score":-0.012664141366258264,"num_words":16,"start":656.35,"end":669.84503},{"sentences":[{"text":"One minute.","start":671.66504,"end":672.465,"sentiment":"neutral","sentiment_score":0.30476006865501404},{"text":"Restoring.","start":672.465,"end":672.965,"sentiment":"neutral","sentiment_score":0.19699415564537048},{"text":"Oh, one minute.","start":685.58997,"end":686.23,"sentiment":"neutral","sentiment_score":0.13392712424198785},{"text":"Let me go in with all of those things.","start":686.23,"end":688.425,"sentiment":"neutral","sentiment_score":0.08169279164738125},{"text":"One minute.","start":688.425,"end":689.08496,"sentiment":"neutral","sentiment_score":0.049255965277552605}],"sentiment":"neutral","sentiment_score":0.12012016006252345,"num_words":17,"start":671.66504,"end":689.08496},{"sentences":[{"text":"It's just loading.","start":691.785,"end":692.925,"sentiment":"neutral","sentiment_score":0.03225321819384893},{"text":"No.","start":695.305,"end":695.46497,"sentiment":"neutral","sentiment_score":-0.30502739548683167},{"text":"No.","start":695.46497,"end":695.625,"sentiment":"negative","sentiment_score":-0.345560759305954},{"text":"No.","start":695.625,"end":695.865,"sentiment":"negative","sentiment_score":-0.4543996453285218},{"text":"I am not able to enter it.","start":695.865,"end":697.385,"sentiment":"negative","sentiment_score":-0.44463321566581726}],"sentiment":"neutral","sentiment_score":-0.3169738965538832,"num_words":13,"start":691.785,"end":697.385},{"sentences":[{"text":"So I'm just searching the site where should I enter the promo 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me check it out.","start":736.05,"end":737.43,"sentiment":"neutral","sentiment_score":0.08613399714231491},{"text":"Oh, it's a checkout?","start":741.185,"end":743.045,"sentiment":"neutral","sentiment_score":0.03767092153429985},{"text":"Have your coupon this side?","start":743.985,"end":745.345,"sentiment":"neutral","sentiment_score":0.03467148020863533}],"sentiment":"neutral","sentiment_score":0.048806963954120874,"num_words":16,"start":732.52997,"end":745.345},{"sentences":[{"text":"Okay.","start":745.345,"end":745.845,"sentiment":"neutral","sentiment_score":0.029807716608047485},{"text":"Okay.","start":746.705,"end":746.905,"sentiment":"neutral","sentiment_score":0.03778243437409401},{"text":"I will write.","start":746.905,"end":747.845,"sentiment":"neutral","sentiment_score":0.03567195187012354},{"text":"It's a saver.","start":750.945,"end":752.51996,"sentiment":"neutral","sentiment_score":0.031117515017588932},{"text":"SAP, e r 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$5?","start":769.205,"end":770.885,"sentiment":"neutral","sentiment_score":-0.04053910225629807},{"text":"Because you are charging for super $67.","start":770.885,"end":773.525,"sentiment":"neutral","sentiment_score":-0.1820210229073252},{"text":"So why $6.67?","start":773.525,"end":774.985,"sentiment":"neutral","sentiment_score":-0.10830920437971751},{"text":"Sorry?","start":785.27,"end":785.77,"sentiment":"neutral","sentiment_score":-0.09027272462844849},{"text":"15 percent?","start":785.83,"end":786.64996,"sentiment":"neutral","sentiment_score":-0.04345478117465973}],"sentiment":"neutral","sentiment_score":-0.10994180954164928,"num_words":18,"start":769.205,"end":786.64996},{"sentences":[{"text":"15 percent what?","start":788.55,"end":789.85,"sentiment":"neutral","sentiment_score":-0.01450068069001039},{"text":"It's 15 or 25%.","start":808.5,"end":809.86,"sentiment":"neutral","sentiment_score":-0.0209441976621747},{"text":"Seven extra 20% of the monthly price.","start":809.86,"end":812.18,"sentiment":"neutral","sentiment_score":-0.037030580320528576},{"text":"It is written over there.","start":812.18,"end":813.48,"sentiment":"neutral","sentiment_score":-0.09876453131437302},{"text":"It's written over there.","start":815.7,"end":817.22,"sentiment":"neutral","sentiment_score":-0.11281430721282959}],"sentiment":"neutral","sentiment_score":-0.057894468712417976,"num_words":23,"start":788.55,"end":817.22},{"sentences":[{"text":"Seven extra 25%.","start":817.22,"end":819.24,"sentiment":"neutral","sentiment_score":-0.03851270613571008},{"text":"25% written there in the prospectus.","start":819.7,"end":823.08,"sentiment":"neutral","sentiment_score":-0.027377810329198837},{"text":"Yes.","start":824.605,"end":825.105,"sentiment":"neutral","sentiment_score":-0.04171861335635185},{"text":"That's why it's name is saver 25.","start":825.805,"end":827.985,"sentiment":"positive","sentiment_score":0.3822576552629471},{"text":"Yes.","start":837.0,"end":837.32,"sentiment":"neutral","sentiment_score":0.024664729833602905}],"sentiment":"neutral","sentiment_score":0.13216359571864209,"num_words":18,"start":817.22,"end":837.32},{"sentences":[{"text":"It's just less than me 5 dollars.","start":837.32,"end":839.42,"sentiment":"neutral","sentiment_score":0.006322713302714484},{"text":"Sorry?","start":878.32,"end":878.82,"sentiment":"neutral","sentiment_score":-0.06083013117313385},{"text":"Standard is it's not written over there.","start":883.575,"end":886.215,"sentiment":"neutral","sentiment_score":-0.11574281698891095},{"text":"Stop it already in there.","start":886.215,"end":887.175,"sentiment":"neutral","sentiment_score":-0.055512764304876325},{"text":"$87.","start":887.175,"end":888.23505,"sentiment":"neutral","sentiment_score":-0.002624667016789317}],"sentiment":"neutral","sentiment_score":-0.052712349786556194,"num_words":21,"start":837.32,"end":888.23505},{"sentences":[{"text":"Coupon, $5 remove.","start":888.375,"end":889.835,"sentiment":"neutral","sentiment_score":-0.0018273713067173958},{"text":"Standard Australian post, $20.","start":889.895,"end":891.41504,"sentiment":"neutral","sentiment_score":0.0044653883669525385},{"text":"Exactly.","start":891.41504,"end":891.91504,"sentiment":"neutral","sentiment_score":0.054494261741638184},{"text":"5% is removed.","start":898.91,"end":900.21,"sentiment":"neutral","sentiment_score":-0.023967924838264782},{"text":"$5.05 dollar is removed from total charge.","start":908.99,"end":911.79,"sentiment":"neutral","sentiment_score":-0.050643508455583026}],"sentiment":"neutral","sentiment_score":-0.019974146245254412,"num_words":18,"start":888.375,"end":911.79},{"sentences":[{"text":"$107.07, $5 is removed.","start":911.79,"end":913.56494,"sentiment":"neutral","sentiment_score":-0.024880047189071774},{"text":"But in my prospectus reading there, you will get 25%.","start":913.70496,"end":917.245,"sentiment":"neutral","sentiment_score":-0.027017026953399182},{"text":"725%.","start":919.785,"end":920.985,"sentiment":"neutral","sentiment_score":-0.02467704378068447},{"text":"So why it is not 25%?","start":920.985,"end":922.925,"sentiment":"neutral","sentiment_score":-0.12429002051552136},{"text":"Okay.","start":949.61505,"end":950.11505,"sentiment":"neutral","sentiment_score":0.003046764060854912}],"sentiment":"neutral","sentiment_score":-0.051684584595601664,"num_words":22,"start":911.79,"end":950.11505},{"sentences":[{"text":"Then I'm just continue with this one, the one we are already talking on.","start":950.495,"end":956.31,"sentiment":"neutral","sentiment_score":0.025968583899417093},{"text":"Okay.","start":956.31,"end":956.79,"sentiment":"neutral","sentiment_score":0.06759147346019745},{"text":"No worries.","start":956.79,"end":957.59,"sentiment":"neutral","sentiment_score":0.10499171167612076},{"text":"I'm just going with it.","start":957.59,"end":959.13,"sentiment":"neutral","sentiment_score":0.12522804141044616},{"text":"So when I'll get that when I'll get that connection?","start":959.27,"end":964.73,"sentiment":"neutral","sentiment_score":0.022056057583540678}],"sentiment":"neutral","sentiment_score":0.04649487044662237,"num_words":32,"start":950.495,"end":964.73},{"sentences":[{"text":"When I will get that connection?","start":967.59,"end":969.165,"sentiment":"neutral","sentiment_score":-0.003601750669380029},{"text":"Let me just wait a bit.","start":994.63,"end":997.115,"sentiment":"neutral","sentiment_score":0.05215652038653692},{"text":"Okay.","start":997.895,"end":998.375,"sentiment":"neutral","sentiment_score":0.02531163953244686},{"text":"Just wait a bit.","start":998.375,"end":999.59503,"sentiment":"neutral","sentiment_score":0.006569863297045231},{"text":"No.","start":1012.41,"end":1012.91,"sentiment":"neutral","sentiment_score":-0.04295767843723297}],"sentiment":"neutral","sentiment_score":0.016664557365907565,"num_words":18,"start":967.59,"end":1012.91},{"sentences":[{"text":"It's 102.","start":1012.97,"end":1014.11,"sentiment":"neutral","sentiment_score":-0.024945338256657124},{"text":"Total cost.","start":1017.44995,"end":1018.43,"sentiment":"neutral","sentiment_score":-0.00986550748348236},{"text":"It's 102.","start":1019.37,"end":1020.58997,"sentiment":"neutral","sentiment_score":-0.008456361014395952},{"text":"Okay.","start":1023.68994,"end":1024.1699,"sentiment":"neutral","sentiment_score":-0.0006570685654878616},{"text":"I'm just basically payment One minute.","start":1024.1699,"end":1047.0,"sentiment":"neutral","sentiment_score":-0.0007586065912619233}],"sentiment":"neutral","sentiment_score":-0.007057163201702328,"num_words":13,"start":1012.97,"end":1047.0},{"sentences":[{"text":"They're just saying the code in my mobile.","start":1047.0,"end":1049.1799,"sentiment":"neutral","sentiment_score":0.02223083155695349},{"text":"A third picture of what?","start":1062.3151,"end":1063.535,"sentiment":"neutral","sentiment_score":0.011155744083225727},{"text":"Okay.","start":1070.81,"end":1071.13,"sentiment":"neutral","sentiment_score":0.06728576868772507},{"text":"I have okay.","start":1071.13,"end":1072.25,"sentiment":"neutral","sentiment_score":0.07977799326181412},{"text":"I have already completed.","start":1072.25,"end":1073.31,"sentiment":"neutral","sentiment_score":0.11562616378068924}],"sentiment":"neutral","sentiment_score":0.04774998935560385,"num_words":21,"start":1047.0,"end":1073.31},{"sentences":[{"text":"The payment is done.","start":1073.37,"end":1074.67,"sentiment":"neutral","sentiment_score":0.11243329010903835},{"text":"Yes.","start":1083.755,"end":1083.995,"sentiment":"neutral","sentiment_score":0.13982480764389038},{"text":"Thank you for your order and the payment.","start":1083.995,"end":1085.775,"sentiment":"neutral","sentiment_score":0.24418123252689838},{"text":"Mashuru and Rafid.","start":1086.955,"end":1087.995,"sentiment":"neutral","sentiment_score":0.0643645351131757},{"text":"Exactly.","start":1087.995,"end":1088.495,"sentiment":"neutral","sentiment_score":0.14807456731796265}],"sentiment":"neutral","sentiment_score":0.16965741182074828,"num_words":17,"start":1073.37,"end":1088.495},{"sentences":[{"text":"Yes.","start":1098.5,"end":1099.0,"sentiment":"neutral","sentiment_score":0.05279437452554703},{"text":"Zero zero seven.","start":1099.22,"end":1100.36,"sentiment":"neutral","sentiment_score":0.032014187425374985},{"text":"Yes.","start":1100.74,"end":1101.24,"sentiment":"neutral","sentiment_score":0.06693680584430695},{"text":"Okay.","start":1106.26,"end":1106.76,"sentiment":"neutral","sentiment_score":0.10064138472080232},{"text":"What is flyer?","start":1107.06,"end":1108.04,"sentiment":"neutral","sentiment_score":0.029291199520230293}],"sentiment":"neutral","sentiment_score":0.0449209695474969,"num_words":9,"start":1098.5,"end":1108.04},{"sentences":[{"text":"Okay.","start":1112.625,"end":1112.945,"sentiment":"neutral","sentiment_score":0.018231632187962532},{"text":"Okay.","start":1112.945,"end":1113.025,"sentiment":"neutral","sentiment_score":0.023174917325377464},{"text":"Okay.","start":1113.025,"end":1113.265,"sentiment":"neutral","sentiment_score":0.028787221759557724},{"text":"Okay.","start":1113.265,"end":1113.765,"sentiment":"neutral","sentiment_score":0.03582987189292908},{"text":"Okay.","start":1114.225,"end":1114.465,"sentiment":"neutral","sentiment_score":0.054703239351511}],"sentiment":"neutral","sentiment_score":0.03214537650346756,"num_words":5,"start":1112.625,"end":1114.465},{"sentences":[{"text":"Yes.","start":1114.465,"end":1114.7849,"sentiment":"neutral","sentiment_score":0.08170588314533234},{"text":"I I'm very much happy if you give me the 20 promo code of 25% because it's written over there.","start":1114.7849,"end":1120.245,"sentiment":"neutral","sentiment_score":0.22750420197844506},{"text":"Okay.","start":1128.47,"end":1128.97,"sentiment":"neutral","sentiment_score":0.019111480563879013},{"text":"I I will send you the picture.","start":1131.11,"end":1132.8099,"sentiment":"neutral","sentiment_score":0.043771849146911075},{"text":"Okay.","start":1134.07,"end":1134.57,"sentiment":"neutral","sentiment_score":0.08850879222154617}],"sentiment":"neutral","sentiment_score":0.16819377131760122,"num_words":30,"start":1114.465,"end":1134.57},{"sentences":[{"text":"Oh, okay.","start":1138.07,"end":1139.11,"sentiment":"neutral","sentiment_score":0.05118711106479168},{"text":"You send me the email.","start":1139.11,"end":1140.33,"sentiment":"neutral","sentiment_score":0.029355766251683235},{"text":"Should I send you the email in the which one?","start":1140.755,"end":1143.635,"sentiment":"neutral","sentiment_score":0.009647608734667301},{"text":"Please send me email.","start":1143.635,"end":1144.435,"sentiment":"neutral","sentiment_score":0.03689184505492449},{"text":"I will forward that picture on that email.","start":1144.435,"end":1146.5951,"sentiment":"neutral","sentiment_score":0.07346769794821739}],"sentiment":"neutral","sentiment_score":0.0372737277427624,"num_words":29,"start":1138.07,"end":1146.5951},{"sentences":[{"text":"Okay?","start":1146.5951,"end":1147.0951,"sentiment":"neutral","sentiment_score":0.050713688135147095},{"text":"Okay.","start":1151.9128,"end":1152.1528,"sentiment":"neutral","sentiment_score":0.06930489838123322},{"text":"Please give me the email.","start":1152.1528,"end":1153.9929,"sentiment":"neutral","sentiment_score":0.05897764638066292},{"text":"I will give you the reply with the picture.","start":1153.9929,"end":1156.4128,"sentiment":"neutral","sentiment_score":0.07814348696006669},{"text":"Okay.","start":1157.6729,"end":1158.1729,"sentiment":"neutral","sentiment_score":0.21095708012580872}],"sentiment":"neutral","sentiment_score":0.07818560477565317,"num_words":17,"start":1146.5951,"end":1158.1729},{"sentences":[{"text":"Have a nice day.","start":1158.4729,"end":1159.4529,"sentiment":"positive","sentiment_score":0.5417842715978622},{"text":"Okay.","start":1159.8329,"end":1160.3129,"sentiment":"positive","sentiment_score":0.3365926742553711},{"text":"Bye.","start":1160.3129,"end":1160.8129,"sentiment":"neutral","sentiment_score":0.23260247707366943},{"text":"Bye.","start":1160.8729,"end":1161.3729,"sentiment":"neutral","sentiment_score":-0.09334973245859146}],"sentiment":"positive","sentiment_score":0.3775689293231283,"num_words":7,"start":1158.4729,"end":1161.3729}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello? Good afternoon.\n\nChannel 1: Hello.\n\nChannel 0: This\n\nChannel 1: Hi.\n\nChannel 0: is\n\nChannel 1: Hello. Hi. I'm doctor Rafi. I'm from Gangalind. So I am getting that Airtel AU paper for your Internet service.\n\nSo in my house, it's known as establishment for eight 7 Golda Street. They are provided by Airtel AU, and the house manager gave me some of the prospectus of your promo and the rest of those things. So would you please enlighten me about the services of the Airtel and modem and the rest of the things?\n\nChannel 0: Okay. Okay. Hang on. Let me just check. Is it okay if I put you on hold?\n\nChannel 1: Yes.\n\nChannel 0: Okay. Hang on. Hello?\n\nChannel 1: Hello?\n\nChannel 0: Yes. Thank you for waiting. Can I have your full address, please, for me to check or confirm\n\nChannel 1: Okay.\n\nChannel 0: the network? Mhmm.\n\nChannel 1: Establishment. Establish,\n\nChannel 0: Mhmm.\n\nChannel 1: e s t a b l I s h m e n\n\nChannel 0: Mhmm.\n\nChannel 1: T, 90 Suen Street Road, Gangolin.\n\nChannel 0: 90\n\nChannel 1: Suen Road, r d Road, Gangolin.\n\nChannel 0: Is it A C T 29112?\n\nChannel 1: 29112. Exactly.\n\nChannel 0: Yeah. How about the unit number?\n\nChannel 1: My unit number is 423 Slash 87\n\nChannel 0: Four\n\nChannel 1: Gozer Street.\n\nChannel 0: 115.\n\nChannel 1: 423 Slash 87 Gosard Street.\n\nChannel 0: Cash 87. Okay. Hang on. Let me just check on\n\nChannel 1: Please.\n\nChannel 0: the Super Network portal. Yeah. Let me just check again. So it's so it's it's Establishment 42 Unit 423 Slash 87\n\nChannel 1: Gozer Street.\n\nChannel 0: Gozer.\n\nChannel 1: Gozard, G\n\nChannel 0: Mhmm.\n\nChannel 1: 0 Z Z A R D, Gozard Street. And the\n\nChannel 0: Isn't\n\nChannel 1: house\n\nChannel 0: it\n\nChannel 1: name\n\nChannel 0: 93?\n\nChannel 1: is establishment ninety Suen Road, Gangalin.\n\nChannel 0: Okay.\n\nChannel 1: Hello? Hello?\n\nChannel 0: Yes. Hello.\n\nChannel 1: Yes. Are you there?\n\nChannel 0: Yeah. I'm just checking the confirming the address. So upon checking here, it's available under Supa Network. So have you tried to visit our website or not yet?\n\nChannel 1: Not yet. I'm\n\nChannel 0: Yeah.\n\nChannel 1: just\n\nChannel 0: So\n\nChannel 1: receiving the\n\nChannel 0: mhmm.\n\nChannel 1: catalog in the morning, so I didn't\n\nChannel 0: Mhmm. Okay. So once you visit our website, you'll see there the available plan fee that we have. So\n\nChannel 1: okay.\n\nChannel 0: we have the 25 MBPS, 50 MBPS, 500, seven\n\nChannel 1: What's the\n\nChannel 0: 50,\n\nChannel 1: price\n\nChannel 0: and one\n\nChannel 1: of the\n\nChannel 0: thousand.\n\nChannel 1: 15 bps?\n\nChannel 0: 50. The supa 50 over 20 MBPS unlimited is $79.95. But if you'll choose twelve, twenty four, or six month contract, we do offer a 15% discount for the six first first six months of your contract, and first month is free.\n\nChannel 1: Okay.\n\nChannel 0: Mhmm.\n\nChannel 1: So I want to yes. My house is already with you, AirtelEU. You know that. So they're giving me this scheme of, like, save an extra 25% on that monthly price that you already told.\n\nChannel 0: Mhmm.\n\nChannel 1: Use server 25 coupon code to qualify for a free modem slash router? It's also given to my prospectus.\n\nChannel 0: Okay. Is it just this morning that someone gave you that sire?\n\nChannel 1: Yes. They gave it to me in the morning.\n\nChannel 0: Okay. I see. So since you have 2525% promo code, we can use that one instead instead of just 15%.\n\nChannel 1: Yes. Server 25 and qualify for a free modem and\n\nChannel 0: Mhmm.\n\nChannel 1: router.\n\nChannel 0: So is that a twelve month contract or twenty four, it says?\n\nChannel 1: It's a counter of six months promo.\n\nChannel 0: Okay. Six months contract with free router and 25%\n\nChannel 1: Yes.\n\nChannel 0: discount. Yeah. We can choose that one instead if you\n\nChannel 1: Oh,\n\nChannel 0: proceed with signing up.\n\nChannel 1: so what\n\nChannel 0: But\n\nChannel 1: should I what should I do now, please, and let me\n\nChannel 0: So if we proceed on signing up, our ordering process is via our website. So once you visit our website, you enter there the promo code which you receive, which is the 25 promo code. Then mhmm.\n\nChannel 1: Okay. Is this a NBN Internet\n\nChannel 0: This is under Supa Networks.\n\nChannel 1: plans? What should I search in\n\nChannel 0: Yeah.\n\nChannel 1: Google? Airtel AU Super Network?\n\nChannel 0: Airtel.net.au.\n\nChannel 1: Airtel.net.a airtel\n\nChannel 0: Yeah.\n\nChannel 1: .net.au. Yes. I'm entered inside\n\nChannel 0: Mhmm.\n\nChannel 1: of it. Then\n\nChannel 0: Yeah. Then you'll see, like, a section. Please select the networks beside the NBN. Can you see that one?\n\nChannel 1: We said networks exactly. Then\n\nChannel 0: Yeah. Then you'll see the list of networks. Choose Supa Networks, the\n\nChannel 1: Super\n\nChannel 0: first\n\nChannel 1: network.\n\nChannel 0: one.\n\nChannel 1: The first one.\n\nChannel 0: Yeah.\n\nChannel 1: Then?\n\nChannel 0: Then there, you'll see the available fan speed,\n\nChannel 1: Okay.\n\nChannel 0: the router.\n\nChannel 1: I am going\n\nChannel 0: Yeah.\n\nChannel 1: with that super fiber boost 50 slash 20.\n\nChannel 0: Mhmm. 50, the standard one. Yeah. That's the standard one.\n\nChannel 1: Okay. 50. Select it. Then?\n\nChannel 0: Mhmm.\n\nChannel 1: Then what should\n\nChannel 0: Then\n\nChannel 1: I do now?\n\nChannel 0: for the free router, select the Ertle Gaming Wi Fi six dual band.\n\nChannel 1: Okay. Select.\n\nChannel 0: Mhmm. The yeah. Then select the\n\nChannel 1: Then\n\nChannel 0: six month contract.\n\nChannel 1: why is it the six month contract in the last one exactly? $30? This one?\n\nChannel 0: Mhmm. Yeah. Because that's what indicated that the fire. Right?\n\nChannel 1: And then\n\nChannel 0: Six\n\nChannel 1: why should\n\nChannel 0: months.\n\nChannel 1: I use that promo code? That is 315% of what they're written over there.\n\nChannel 0: Yeah. Once you proceed with click the order now below,\n\nChannel 1: Okay.\n\nChannel 0: it\n\nChannel 1: It's\n\nChannel 0: will ask\n\nChannel 1: eight\n\nChannel 0: you a personal information. Yeah. Then it will ask you enter a code.\n\nChannel 1: okay. Order now. One minute, please. Just one second.\n\nChannel 0: Pleasure.\n\nChannel 1: Okay. Now I'm going for the plate order. They're ask asking for 7.\n\nChannel 0: Sorry?\n\nChannel 1: I have fill up all the all the things that was needed over there. So they're\n\nChannel 0: Mhmm.\n\nChannel 1: asking me for 107. Now what should I do now? Place order?\n\nChannel 0: Mhmm. May I know the order summary? What is\n\nChannel 1: Order\n\nChannel 0: your\n\nChannel 1: summary\n\nChannel 0: order?\n\nChannel 1: order summary,\n\nChannel 0: Mhmm.\n\nChannel 1: Supa standard 67.95. Airtel Wi Fi six zero point zero zero. Six month contract, $20. Subtotal, 80 Standard off post, $20. This is the thing with $107.\n\nNow what should I do?\n\nChannel 0: Yeah. So I think it will ask you now the payment\n\nChannel 1: Place\n\nChannel 0: method.\n\nChannel 1: order?\n\nChannel 0: Yeah.\n\nChannel 1: Place order. Okay. One minute.\n\nChannel 0: Then\n\nChannel 1: Restoring.\n\nChannel 0: once yeah. Then once we receive the order, we can now process it within this day or within twenty four hours. We just need to confirm the payment if it's successful.\n\nChannel 1: Oh, one minute. Let me go in with all of those things. One minute.\n\nChannel 0: Mhmm.\n\nChannel 1: It's just loading.\n\nChannel 0: Have you entered the promo code, which is the 25?\n\nChannel 1: No. No. No. I am not able to enter it. So I'm just searching the site where should I enter the promo\n\nChannel 0: Okay. Hang on. Let me just check the website.\n\nChannel 1: code? They they they they are just sending me the order details. No set for the promo code. Already the Visa or the card payment is there.\n\nChannel 0: Okay. Hang on.\n\nChannel 1: Sure.\n\nChannel 0: Can you see up at the bottom below the checkout\n\nChannel 1: Where?\n\nChannel 0: question\n\nChannel 1: Where?\n\nChannel 0: have a coupon?\n\nChannel 1: Let me check it out.\n\nChannel 0: Then click here to enter your code, it says.\n\nChannel 1: Oh, it's a checkout? Have your coupon this side? Okay.\n\nChannel 0: Yeah.\n\nChannel 1: Okay. I\n\nChannel 0: I'll\n\nChannel 1: will\n\nChannel 0: click\n\nChannel 1: write.\n\nChannel 0: yeah. Click here to enter your code, it says.\n\nChannel 1: It's a saver. SAP, e r saver. 25. Okay. Then I applied the coupon.\n\nOkay.\n\nChannel 0: Yeah.\n\nChannel 1: It came down to a 102.\n\nChannel 0: Okay. So the coupon works?\n\nChannel 1: Coupon works, but why $5? Because you are charging for super $67. So why $6.67?\n\nChannel 0: 6 to 7 is has already 15% included? Because\n\nChannel 1: Sorry?\n\nChannel 0: the original\n\nChannel 1: 15 percent?\n\nChannel 0: yeah.\n\nChannel 1: 15\n\nChannel 0: Because the\n\nChannel 1: percent what?\n\nChannel 0: or it's 15% discount has been included with the plan speed already because the original price of the plan is $79.95. But since there's a less a 15% discount for the first six months, it'll only six\n\nChannel 1: It's\n\nChannel 0: to\n\nChannel 1: 15\n\nChannel 0: seven\n\nChannel 1: or 25%.\n\nChannel 0: point forty $5.\n\nChannel 1: Seven extra 20% of the monthly price. It is written over there.\n\nChannel 0: I'm sorry?\n\nChannel 1: It's written over there. Seven extra 25%. 25% written there in the prospectus.\n\nChannel 0: At the fire?\n\nChannel 1: Yes. That's why it's name\n\nChannel 0: Exceptional.\n\nChannel 1: is saver 25.\n\nChannel 0: Okay. But it's just less 5\n\nChannel 1: Yes. It's just less than me 5\n\nChannel 0: dollars?\n\nChannel 1: dollars.\n\nChannel 0: Okay. Hang on. Let me just check. I think there's an error with the website. So 67.45 is already less 15% included.\n\nThen for the six month contract, it's $20 plus standard postage. Right? 20\n\nChannel 1: Sorry?\n\nChannel 0: dollars plus standard postage.\n\nChannel 1: Standard is\n\nChannel 0: Exactly.\n\nChannel 1: it's not written\n\nChannel 0: 20\n\nChannel 1: over there.\n\nChannel 0: dollar.\n\nChannel 1: Stop it already in there. $87. Coupon, $5 remove. Standard Australian post, $20. Exactly.\n\nChannel 0: Okay. So your total should be $107.45 less.\n\nChannel 1: 5% is removed.\n\nChannel 0: Mhmm. Yeah. So we should less another I'm sorry. So it should be less 10%, not five.\n\nChannel 1: $5.05 dollar is removed from total charge.\n\nChannel 0: Mhmm.\n\nChannel 1: $107.07, $5 is removed. But in my prospectus reading there, you will get 25%.\n\nChannel 0: Mhmm.\n\nChannel 1: 725%. So why it is not 25%?\n\nChannel 0: I think there's confusion with the flyer because we do offer a 15% already with the plan. So I think it should be only 10% for a total of 25%.\n\nChannel 1: Okay. Then\n\nChannel 0: Mhmm.\n\nChannel 1: I'm just continue with this one, the one we are already talking on. Okay. No worries. I'm just going with it. So when I'll get that when I'll get that connection?\n\nChannel 0: I'm sorry?\n\nChannel 1: When I will get that connection?\n\nChannel 0: So once we receive your order, we'll process it within this day or within twenty four hours, but you still need to wait for the router. Usually, the router takes three to five business days to arrive at the address. So once you receive the router, you just need to connect it to the NTD box, then that's it. You\n\nChannel 1: Let\n\nChannel 0: should\n\nChannel 1: me\n\nChannel 0: be getting\n\nChannel 1: just\n\nChannel 0: the\n\nChannel 1: wait\n\nChannel 0: Internet.\n\nChannel 1: a bit. Okay. Just wait a bit.\n\nChannel 0: Mhmm. Is your total 96.7\n\nChannel 1: No.\n\nChannel 0: dollars?\n\nChannel 1: It's 102. Total\n\nChannel 0: Okay.\n\nChannel 1: cost. It's 102. Okay. I'm just basically payment One minute. They're just saying the code in my mobile.\n\nChannel 0: Once we receive the order, is it okay if I request a picture of the flyer as well? I'll email you shortly after that requesting a picture of the flyer. Is that okay?\n\nChannel 1: A third picture of what?\n\nChannel 0: Once we receive the order, is it okay if I request a picture of the flyer,\n\nChannel 1: Okay. I have\n\nChannel 0: the one that\n\nChannel 1: okay.\n\nChannel 0: you\n\nChannel 1: I\n\nChannel 0: received\n\nChannel 1: have already\n\nChannel 0: this\n\nChannel 1: completed.\n\nChannel 0: morning?\n\nChannel 1: The payment is done.\n\nChannel 0: Mhmm. Mhmm.\n\nChannel 1: Yes. Thank\n\nChannel 0: Yeah.\n\nChannel 1: you\n\nChannel 0: Am\n\nChannel 1: for\n\nChannel 0: I\n\nChannel 1: your\n\nChannel 0: speaking\n\nChannel 1: order and\n\nChannel 0: with\n\nChannel 1: the payment.\n\nChannel 0: Maths Mathsher?\n\nChannel 1: Mashuru and Rafid. Exactly.\n\nChannel 0: Yes. Okay. We'll just confirm this with our accounts department. Then with email registered here, it's smash start\n\nChannel 1: Yes.\n\nChannel 0: dot zero\n\nChannel 1: Zero\n\nChannel 0: seven\n\nChannel 1: zero\n\nChannel 0: at\n\nChannel 1: seven.\n\nChannel 0: g mail dot com.\n\nChannel 1: Yes.\n\nChannel 0: Yeah. So I'll email you shortly requesting a picture of the sire. Is\n\nChannel 1: Okay.\n\nChannel 0: that okay?\n\nChannel 1: What\n\nChannel 0: Yeah.\n\nChannel 1: is\n\nChannel 0: The\n\nChannel 1: flyer?\n\nChannel 0: one that you the one that you received this morning with the promo code 25\n\nChannel 1: Okay.\n\nChannel 0: percent?\n\nChannel 1: Okay. Okay. Okay. Okay. Yes.\n\nChannel 0: Yeah.\n\nChannel 1: I\n\nChannel 0: For\n\nChannel 1: I'm very\n\nChannel 0: yeah.\n\nChannel 1: much happy if you give me the 20 promo code of 25% because it's written over there.\n\nChannel 0: Because I think there's a wrong with the computation. That's why for just for us to have a reference as well, I'll\n\nChannel 1: Okay.\n\nChannel 0: be requesting a picture of that one.\n\nChannel 1: I I will send you the picture.\n\nChannel 0: Mhmm. Okay. Sure.\n\nChannel 1: Okay.\n\nChannel 0: I'll email you then once the activation is successful.\n\nChannel 1: Oh, okay. You send me the email. Should I send\n\nChannel 0: Yeah.\n\nChannel 1: you the email in the which one? Please send me email. I will forward that picture on that email. Okay?\n\nChannel 0: Yeah. I'll I'm the one who will email you then. Just just reply to that email.\n\nChannel 1: Okay. Please give me the\n\nChannel 0: Mhmm.\n\nChannel 1: email. I will\n\nChannel 0: Mhmm.\n\nChannel 1: give you the reply with the picture.\n\nChannel 0: Okay.\n\nChannel 1: Okay.\n\nChannel 0: Sure.\n\nChannel 1: Have a nice\n\nChannel 0: Thank\n\nChannel 1: day.\n\nChannel 0: you. Yeah.\n\nChannel 1: Okay.\n\nChannel 0: You too.\n\nChannel 1: Bye.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.88,"end":1.38,"sentiment":"neutral","sentiment_score":0.06333155930042267},{"text":"Good 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very","start":1115.105,"end":1115.585,"sentiment":"neutral","sentiment_score":0.24534443020820618}],"sentiment":"neutral","sentiment_score":0.24534443020820618,"channel":1,"num_words":2,"start":1115.105,"end":1115.585},{"sentences":[{"text":"yeah.","start":1115.37,"end":1115.87,"sentiment":"neutral","sentiment_score":0.27634507417678833}],"sentiment":"neutral","sentiment_score":0.27634507417678833,"channel":0,"num_words":1,"start":1115.37,"end":1115.87},{"sentences":[{"text":"much happy if you give me the 20 promo code of 25% because it's written over there.","start":1115.585,"end":1120.245,"sentiment":"neutral","sentiment_score":0.23161005404065638}],"sentiment":"neutral","sentiment_score":0.23161005404065638,"channel":1,"num_words":17,"start":1115.585,"end":1120.245},{"sentences":[{"text":"Because I think there's a wrong with the computation.","start":1121.29,"end":1123.71,"sentiment":"neutral","sentiment_score":-0.25182459668980706},{"text":"That's why for just for us to have a reference as well, I'll","start":1124.41,"end":1128.705,"sentiment":"neutral","sentiment_score":-0.006288006328619444}],"sentiment":"neutral","sentiment_score":-0.10673479329455983,"channel":0,"num_words":22,"start":1121.29,"end":1128.705},{"sentences":[{"text":"Okay.","start":1128.47,"end":1128.97,"sentiment":"neutral","sentiment_score":0.019111480563879013}],"sentiment":"neutral","sentiment_score":0.019111480563879013,"channel":1,"num_words":1,"start":1128.47,"end":1128.97},{"sentences":[{"text":"be requesting a picture of that one.","start":1128.705,"end":1130.965,"sentiment":"neutral","sentiment_score":0.02669526876083442}],"sentiment":"neutral","sentiment_score":0.02669526876083442,"channel":0,"num_words":7,"start":1128.705,"end":1130.965},{"sentences":[{"text":"I I will send you the picture.","start":1131.11,"end":1132.8099,"sentiment":"neutral","sentiment_score":0.043771849146911075}],"sentiment":"neutral","sentiment_score":0.043771849146911075,"channel":1,"num_words":7,"start":1131.11,"end":1132.8099},{"sentences":[{"text":"Mhmm.","start":1132.785,"end":1133.285,"sentiment":"neutral","sentiment_score":0.04171749949455261},{"text":"Okay.","start":1133.345,"end":1133.845,"sentiment":"neutral","sentiment_score":0.07179299741983414},{"text":"Sure.","start":1133.985,"end":1134.485,"sentiment":"neutral","sentiment_score":0.09196760505437852}],"sentiment":"neutral","sentiment_score":0.06849270065625508,"channel":0,"num_words":3,"start":1132.785,"end":1134.485},{"sentences":[{"text":"Okay.","start":1134.07,"end":1134.57,"sentiment":"neutral","sentiment_score":0.08850879222154617}],"sentiment":"neutral","sentiment_score":0.08850879222154617,"channel":1,"num_words":1,"start":1134.07,"end":1134.57},{"sentences":[{"text":"I'll email you then once the activation is successful.","start":1134.705,"end":1137.6849,"sentiment":"neutral","sentiment_score":0.09069638947645824}],"sentiment":"neutral","sentiment_score":0.09069638947645824,"channel":0,"num_words":9,"start":1134.705,"end":1137.6849},{"sentences":[{"text":"Oh, okay.","start":1138.07,"end":1139.11,"sentiment":"neutral","sentiment_score":0.05118711106479168},{"text":"You send me the email.","start":1139.11,"end":1140.33,"sentiment":"neutral","sentiment_score":0.029355766251683235},{"text":"Should I send","start":1140.755,"end":1141.395,"sentiment":"neutral","sentiment_score":0.014621791119376818}],"sentiment":"neutral","sentiment_score":0.029301842674613,"channel":1,"num_words":10,"start":1138.07,"end":1141.395},{"sentences":[{"text":"Yeah.","start":1141.1849,"end":1141.53,"sentiment":"neutral","sentiment_score":0.015046491287648678}],"sentiment":"neutral","sentiment_score":0.015046491287648678,"channel":0,"num_words":1,"start":1141.1849,"end":1141.53},{"sentences":[{"text":"you the email in the which one?","start":1141.395,"end":1143.635,"sentiment":"neutral","sentiment_score":0.007515816284077508},{"text":"Please send me email.","start":1143.635,"end":1144.435,"sentiment":"neutral","sentiment_score":0.03689184505492449},{"text":"I will forward that picture on that email.","start":1144.435,"end":1146.5951,"sentiment":"neutral","sentiment_score":0.07346769794821739},{"text":"Okay?","start":1146.5951,"end":1147.0951,"sentiment":"neutral","sentiment_score":0.050713688135147095}],"sentiment":"neutral","sentiment_score":0.04193166829645634,"channel":1,"num_words":20,"start":1141.395,"end":1147.0951},{"sentences":[{"text":"Yeah.","start":1147.13,"end":1147.53,"sentiment":"neutral","sentiment_score":0.06209426000714302},{"text":"I'll I'm the one who will email you then.","start":1147.53,"end":1149.85,"sentiment":"neutral","sentiment_score":0.07395375933912066},{"text":"Just just reply to that email.","start":1149.85,"end":1151.87,"sentiment":"neutral","sentiment_score":0.05532182566821575}],"sentiment":"neutral","sentiment_score":0.06622556550428271,"channel":0,"num_words":16,"start":1147.13,"end":1151.87},{"sentences":[{"text":"Okay.","start":1151.9128,"end":1152.1528,"sentiment":"neutral","sentiment_score":0.06930489838123322},{"text":"Please give me the","start":1152.1528,"end":1153.5929,"sentiment":"neutral","sentiment_score":0.06127387098968029}],"sentiment":"neutral","sentiment_score":0.06288007646799088,"channel":1,"num_words":5,"start":1151.9128,"end":1153.5929},{"sentences":[{"text":"Mhmm.","start":1153.53,"end":1154.03,"sentiment":"neutral","sentiment_score":0.0504780039191246}],"sentiment":"neutral","sentiment_score":0.0504780039191246,"channel":0,"num_words":1,"start":1153.53,"end":1154.03},{"sentences":[{"text":"email.","start":1153.5929,"end":1153.9929,"sentiment":"neutral","sentiment_score":0.04979274794459343},{"text":"I will","start":1153.9929,"end":1154.6528,"sentiment":"neutral","sentiment_score":0.060872575268149376}],"sentiment":"neutral","sentiment_score":0.05717929949363073,"channel":1,"num_words":3,"start":1153.5929,"end":1154.6528},{"sentences":[{"text":"Mhmm.","start":1154.5701,"end":1155.0701,"sentiment":"neutral","sentiment_score":0.059837210923433304}],"sentiment":"neutral","sentiment_score":0.059837210923433304,"channel":0,"num_words":1,"start":1154.5701,"end":1155.0701},{"sentences":[{"text":"give you the reply with the picture.","start":1154.7129,"end":1156.4128,"sentiment":"neutral","sentiment_score":0.08307803315775734}],"sentiment":"neutral","sentiment_score":0.08307803315775734,"channel":1,"num_words":7,"start":1154.7129,"end":1156.4128},{"sentences":[{"text":"Okay.","start":1156.89,"end":1157.39,"sentiment":"neutral","sentiment_score":0.1400260627269745}],"sentiment":"neutral","sentiment_score":0.1400260627269745,"channel":0,"num_words":1,"start":1156.89,"end":1157.39},{"sentences":[{"text":"Okay.","start":1157.6729,"end":1158.1729,"sentiment":"neutral","sentiment_score":0.21095708012580872}],"sentiment":"neutral","sentiment_score":0.21095708012580872,"channel":1,"num_words":1,"start":1157.6729,"end":1158.1729},{"sentences":[{"text":"Sure.","start":1158.3729,"end":1158.8729,"sentiment":"neutral","sentiment_score":0.3204352855682373}],"sentiment":"neutral","sentiment_score":0.3204352855682373,"channel":0,"num_words":1,"start":1158.3729,"end":1158.8729},{"sentences":[{"text":"Have a nice","start":1158.4729,"end":1158.9529,"sentiment":"positive","sentiment_score":0.5148159464200338}],"sentiment":"positive","sentiment_score":0.5148159464200338,"channel":1,"num_words":3,"start":1158.4729,"end":1158.9529},{"sentences":[{"text":"Thank","start":1158.9329,"end":1159.2529,"sentiment":"positive","sentiment_score":0.5876978635787964}],"sentiment":"positive","sentiment_score":0.5876978635787964,"channel":0,"num_words":1,"start":1158.9329,"end":1159.2529},{"sentences":[{"text":"day.","start":1158.9529,"end":1159.4529,"sentiment":"positive","sentiment_score":0.6226892471313477}],"sentiment":"positive","sentiment_score":0.6226892471313477,"channel":1,"num_words":1,"start":1158.9529,"end":1159.4529},{"sentences":[{"text":"you.","start":1159.2529,"end":1159.7329,"sentiment":"neutral","sentiment_score":0.20207905769348145},{"text":"Yeah.","start":1159.7329,"end":1160.053,"sentiment":"neutral","sentiment_score":0.29306769371032715}],"sentiment":"neutral","sentiment_score":0.2475733757019043,"channel":0,"num_words":2,"start":1159.2529,"end":1160.053},{"sentences":[{"text":"Okay.","start":1159.8329,"end":1160.3129,"sentiment":"positive","sentiment_score":0.3365926742553711}],"sentiment":"positive","sentiment_score":0.3365926742553711,"channel":1,"num_words":1,"start":1159.8329,"end":1160.3129},{"sentences":[{"text":"You too.","start":1160.053,"end":1160.533,"sentiment":"positive","sentiment_score":0.33758409321308136}],"sentiment":"positive","sentiment_score":0.33758409321308136,"channel":0,"num_words":2,"start":1160.053,"end":1160.533},{"sentences":[{"text":"Bye.","start":1160.3129,"end":1160.8129,"sentiment":"neutral","sentiment_score":0.23260247707366943}],"sentiment":"neutral","sentiment_score":0.23260247707366943,"channel":1,"num_words":1,"start":1160.3129,"end":1160.8129},{"sentences":[{"text":"Bye.","start":1160.533,"end":1161.033,"sentiment":"neutral","sentiment_score":0.15739533305168152}],"sentiment":"neutral","sentiment_score":0.15739533305168152,"channel":0,"num_words":1,"start":1160.533,"end":1161.033},{"sentences":[{"text":"Bye.","start":1160.8729,"end":1161.3729,"sentiment":"neutral","sentiment_score":-0.09334973245859146}],"sentiment":"neutral","sentiment_score":-0.09334973245859146,"channel":1,"num_words":1,"start":1160.8729,"end":1161.3729}]},"summary":{"result":"success","short":"A representative from Gangalind calls to confirm details of Airtel AU paper for internet service and explains the available plan fees and discounts for customers with a subscription to Airtel. The customer is instructed to complete a payment process and order a new modem or router. The customer is trying to use a promo code for a free modem and router, but the representative explains it is a discount and explains that it is included in the discount. The customer is confused about why the discount is not included in their plan speed, but the representative explains it is only for certain amount and sends a promo code. The customer is instructed to send a picture of the promo code and will receive an email once the order is processed."},"intents":{"segments":[{"text":"Can I have your full address, please, for me to check or confirm Okay.","start_word":113,"end_word":126,"intents":[{"intent":"Confirm address","confidence_score":0.024972217}]},{"text":"The supa 50 over 20 MBPS unlimited is $79.95. But if you'll choose twelve, twenty four, or six month contract, we do offer a 15% discount for the six first first six months of your contract, and first month is free. Okay.","start_word":342,"end_word":383,"intents":[{"intent":"Offer discount","confidence_score":0.10320894}]},{"text":"Use server 25 coupon code to qualify for a free modem slash router?","start_word":421,"end_word":433,"intents":[{"intent":"Qualify for router","confidence_score":0.16260031}]},{"text":"Place order? Mhmm.","start_word":865,"end_word":867,"intents":[{"intent":"Place order","confidence_score":0.33731234}]},{"text":"Place order. Okay. One minute. Then Restoring. once yeah. Then once we receive the order, we can now process it within this day or within twenty four hours. We just need to confirm the payment if it's successful. Oh, one minute.","start_word":930,"end_word":970,"intents":[{"intent":"Place order","confidence_score":0.83032405}]},{"text":"We just need to confirm the payment if it's successful.","start_word":958,"end_word":967,"intents":[{"intent":"Confirm payment","confidence_score":0.5176561}]},{"text":"Let me just check the website. code?","start_word":1021,"end_word":1027,"intents":[{"intent":"See website","confidence_score":0.00084187917}]},{"text":"Can you see up at the bottom below the checkout question Where? Where? have a coupon?","start_word":1058,"end_word":1073,"intents":[{"intent":"Inquire about coupon","confidence_score":0.008608285},{"intent":"Inquire about coupon","confidence_score":0.00067525177}]},{"text":"It's just less than me 5 dollars? dollars.","start_word":1268,"end_word":1275,"intents":[{"intent":"Request information about costs","confidence_score":0.000030868225}]},{"text":"They're just saying the code in my mobile. Once we receive the order, is it okay if I request a picture of the flyer as well?","start_word":1568,"end_word":1593,"intents":[{"intent":"Request flyer picture","confidence_score":0.05670892}]},{"text":"I'll email you shortly after that requesting a picture of the flyer. Is that okay?","start_word":1593,"end_word":1607,"intents":[{"intent":"Request email","confidence_score":0.014083586}]},{"text":"you Am for I your speaking order and with the payment. Maths Mathsher?","start_word":1653,"end_word":1665,"intents":[{"intent":"Confirm order","confidence_score":0.41728586}]},{"text":"I I will send you the picture. Mhmm. Okay.","start_word":1797,"end_word":1805,"intents":[{"intent":"Send picture","confidence_score":0.028532462}]}]},"sentiments":{"segments":[{"text":"Hello?","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.06333155930042267},{"text":"Good afternoon.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.36382704973220825},{"text":"Hello. This Hi. is Hello. Hi. I'm doctor Rafi. I'm from Gangalind. So I am getting that Airtel AU paper for your Internet service. So in my house, it's known as establishment for eight 7 Golda Street. They are provided by Airtel AU, and the house manager gave me some of the prospectus of your promo and the rest of those things. So would you please enlighten me about the services of the Airtel and modem and the rest of the things? Okay. Okay. Hang on. Let me just check. Is it okay if I put you on hold? Yes. Okay. Hang on. Hello? Hello? Yes.","start_word":3,"end_word":108,"sentiment":"neutral","sentiment_score":0.1369791030883789},{"text":"Thank you for waiting.","start_word":109,"end_word":112,"sentiment":"positive","sentiment_score":0.3434283435344696},{"text":"Can I have your full address, please, for me to check or confirm Okay. the network? Mhmm. Establishment. Establish, Mhmm. e s t a b l I s h m e n Mhmm. T, 90 Suen Street Road, Gangolin. 90 Suen Road, r d Road, Gangolin. Is it A C T 29112? 29112. Exactly. Yeah. How about the unit number? My unit number is 423 Slash 87 Four Gozer Street. 115. 423 Slash 87 Gosard Street. Cash 87. Okay. Hang on. Let me just check on Please. the Super Network portal. Yeah. Let me just check again. So it's so it's it's Establishment 42 Unit 423 Slash 87 Gozer Street. Gozer. Gozard, G Mhmm. 0 Z Z A R D, Gozard Street. And the Isn't house it name 93? is establishment ninety Suen Road, Gangalin. Okay. Hello? Hello? Yes. Hello. Yes. Are you there? Yeah. I'm just checking the confirming the address. So upon checking here, it's available under Supa Network. So have you tried to visit our website or not yet? Not yet. I'm Yeah. just So receiving the mhmm. catalog in the morning, so I didn't Mhmm. Okay. So once you visit our website, you'll see there the available plan fee that we have. So okay. we have the 25 MBPS, 50 MBPS, 500, seven What's the 50, price and one of the thousand. 15 bps? 50. The supa 50 over 20 MBPS unlimited is $79.95. But if you'll choose twelve, twenty four, or six month contract, we do offer a 15% discount for the six first first six months of your contract, and first month is free. Okay. Mhmm. So I want to yes. My house is already with you, AirtelEU. You know that.","start_word":113,"end_word":399,"sentiment":"neutral","sentiment_score":0.059569555967526985},{"text":"So they're giving me this scheme of, like, save an extra 25% on that monthly price that you already told.","start_word":400,"end_word":419,"sentiment":"positive","sentiment_score":0.4241775870323181},{"text":"Mhmm. Use server 25 coupon code to qualify for a free modem slash router? It's also given to my prospectus. Okay. Is it just this morning that someone gave you that sire? Yes. They gave it to me in the morning. Okay. I see. So since you have 2525% promo code, we can use that one instead instead of just 15%. Yes. Server 25 and qualify for a free modem and Mhmm. router. So is that a twelve month contract or twenty four, it says? It's a counter of six months promo. Okay. Six months contract with free router and 25% Yes. discount. Yeah. We can choose that one instead if you Oh, proceed with signing up. so what But should I what should I do now, please, and let me So if we proceed on signing up, our ordering process is via our website. So once you visit our website, you enter there the promo code which you receive, which is the 25 promo code. Then mhmm. Okay. Is this a NBN Internet This is under Supa Networks. plans? What should I search in Yeah. Google? Airtel AU Super Network? Airtel.net.au. Airtel.net.a airtel Yeah. .net.au. Yes. I'm entered inside Mhmm. of it. Then Yeah. Then you'll see, like, a section. Please select the networks beside the NBN. Can you see that one? We said networks exactly. Then Yeah. Then you'll see the list of networks. Choose Supa Networks, the Super first network. one. The first one. Yeah. Then? Then there, you'll see the available fan speed, Okay. the router. I am going Yeah. with that super fiber boost 50 slash 20. Mhmm. 50, the standard one. Yeah. That's the standard one. Okay. 50. Select it. Then? Mhmm. Then what should Then I do now? for the free router, select the Ertle Gaming Wi Fi six dual band. Okay. Select. Mhmm. The yeah. Then select the Then six month contract. why is it the six month contract in the last one exactly? $30? This one? Mhmm. Yeah. Because that's what indicated that the fire. Right? And then Six why should months. I use that promo code? That is 315% of what they're written over there. Yeah. Once you proceed with click the order now below, Okay. it It's will ask eight you a personal information. Yeah. Then it will ask you enter a code. okay. Order now. One minute, please. Just one second. Pleasure. Okay. Now I'm going for the plate order. They're ask asking for 7. Sorry? I have fill up all the all the things that was needed over there. So they're Mhmm. asking me for 107. Now what should I do now? Place order? Mhmm. May I know the order summary? What is Order your summary order? order summary, Mhmm. Supa standard 67.95. Airtel Wi Fi six zero point zero zero. Six month contract, $20. Subtotal, 80 Standard off post, $20. This is the thing with $107. Now what should I do? Yeah. So I think it will ask you now the payment Place method. order? Yeah. Place order. Okay. One minute. Then Restoring. once yeah.","start_word":420,"end_word":938,"sentiment":"neutral","sentiment_score":0.04564327537396166},{"text":"Then once we receive the order, we can now process it within this day or within twenty four hours. We just need to confirm the payment if it's successful.","start_word":939,"end_word":967,"sentiment":"positive","sentiment_score":0.41647809743881226},{"text":"Oh, one minute. Let me go in with all of those things. One minute. Mhmm. It's just loading. Have you entered the promo code, which is the 25? No.","start_word":968,"end_word":996,"sentiment":"neutral","sentiment_score":0.03358323127031326},{"text":"No. No. I am not able to enter it.","start_word":997,"end_word":1005,"sentiment":"negative","sentiment_score":-0.4226694405078888},{"text":"So I'm just searching the site where should I enter the promo Okay. Hang on. Let me just check the website. code? They they they they are just sending me the order details. No set for the promo code. Already the Visa or the card payment is there. Okay. Hang on. Sure. Can you see up at the bottom below the checkout question Where? Where? have a coupon? Let me check it out. Then click here to enter your code, it says. Oh, it's a checkout? Have your coupon this side? Okay. Yeah. Okay. I I'll will click write. yeah. Click here to enter your code, it says. It's a saver. SAP, e r saver. 25. Okay. Then I applied the coupon. Okay. Yeah. It came down to a 102. Okay. So the coupon works? Coupon works, but why $5? Because you are charging for super $67. So why $6.67? 6 to 7 is has already 15% included? Because Sorry? the original 15 percent? yeah. 15 Because the percent what? or it's 15% discount has been included with the plan speed already because the original price of the plan is $79.95. But since there's a less a 15% discount for the first six months, it'll only six It's to 15 seven or 25%. point forty $5. Seven extra 20% of the monthly price. It is written over there. I'm sorry? It's written over there. Seven extra 25%. 25% written there in the prospectus. At the fire? Yes.","start_word":1006,"end_word":1252,"sentiment":"neutral","sentiment_score":-0.021612046286463737},{"text":"That's why it's name Exceptional.","start_word":1253,"end_word":1257,"sentiment":"positive","sentiment_score":0.5280687212944031},{"text":"is saver 25. Okay. But it's just less 5 Yes. It's just less than me 5 dollars? dollars. Okay. Hang on. Let me just check. I think there's an error with the website. So 67.45 is already less 15% included. Then for the six month contract, it's $20 plus standard postage. Right? 20 Sorry? dollars plus standard postage. Standard is Exactly. it's not written 20 over there. dollar. Stop it already in there. $87. Coupon, $5 remove. Standard Australian post, $20. Exactly. Okay. So your total should be $107.45 less. 5% is removed. Mhmm. Yeah. So we should less another I'm sorry. So it should be less 10%, not five. $5.05 dollar is removed from total charge. Mhmm. $107.07, $5 is removed. But in my prospectus reading there, you will get 25%. Mhmm. 725%. So why it is not 25%? I think there's confusion with the flyer because we do offer a 15% already with the plan. So I think it should be only 10% for a total of 25%. Okay. Then Mhmm. I'm just continue with this one, the one we are already talking on. Okay. No worries. I'm just going with it. So when I'll get that when I'll get that connection? I'm sorry? When I will get that connection? So once we receive your order, we'll process it within this day or within twenty four hours, but you still need to wait for the router. Usually, the router takes three to five business days to arrive at the address. So once you receive the router, you just need to connect it to the NTD box, then that's it. You Let should me be getting just the wait Internet. a bit. Okay. Just wait a bit. Mhmm. Is your total 96.7 No. dollars? It's 102. Total Okay. cost. It's 102. Okay. I'm just basically payment One minute. They're just saying the code in my mobile. Once we receive the order, is it okay if I request a picture of the flyer as well? I'll email you shortly after that requesting a picture of the flyer. Is that okay? A third picture of what? Once we receive the order, is it okay if I request a picture of the flyer, Okay. I have the one that okay. you I received have already this completed. morning? The payment is done. Mhmm. Mhmm. Yes.","start_word":1258,"end_word":1650,"sentiment":"neutral","sentiment_score":0.0013286439659258792},{"text":"Thank Yeah.","start_word":1651,"end_word":1652,"sentiment":"positive","sentiment_score":0.346011757850647},{"text":"you Am for I your speaking order and with the payment. Maths Mathsher? Mashuru and Rafid. Exactly. Yes. Okay. We'll just confirm this with our accounts department. Then with email registered here, it's smash start Yes. dot zero Zero seven zero at seven. g mail dot com. Yes. Yeah. So I'll email you shortly requesting a picture of the sire. Is Okay. that okay? What Yeah. is The flyer? one that you the one that you received this morning with the promo code 25 Okay. percent? Okay. Okay. Okay. Okay. Yes. Yeah. I For I'm very yeah. much happy if you give me the 20 promo code of 25% because it's written over there. Because I think there's a wrong with the computation. That's why for just for us to have a reference as well, I'll Okay. be requesting a picture of that one. I I will send you the picture. Mhmm. Okay. Sure. Okay. I'll email you then once the activation is successful. Oh, okay. You send me the email. Should I send Yeah. you the email in the which one? Please send me email. I will forward that picture on that email. Okay? Yeah. I'll I'm the one who will email you then. Just just reply to that email. Okay. Please give me the Mhmm. email. I will Mhmm. give you the reply with the picture. Okay. Okay. Sure.","start_word":1653,"end_word":1883,"sentiment":"neutral","sentiment_score":0.0691864863038063},{"text":"Have a nice Thank day. you.","start_word":1884,"end_word":1889,"sentiment":"positive","sentiment_score":0.5131333470344543},{"text":"Yeah.","start_word":1890,"end_word":1890,"sentiment":"neutral","sentiment_score":0.29306769371032715},{"text":"Okay.","start_word":1891,"end_word":1891,"sentiment":"positive","sentiment_score":0.3365926742553711},{"text":"You too. Bye. Bye. Bye.","start_word":1892,"end_word":1896,"sentiment":"neutral","sentiment_score":0.20386074483394623}],"average":{"sentiment":"neutral","sentiment_score":0.048718775721651474}}}}