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We appreciate your call, and we'll be with you shortly. Proudly family owned and operated, we've been supporting local businesses, schools, and families of Springwood for over forty two years. We have a large The Automotive. Sean speaking.\n\nYeah. Sorry. Who? Where are you from? Oh, no.\n\nSorry. We're all good. We don't need any any of that. We're all set. Thank you very much.\n\nYeah. We're all good. Yep. So you can take us off you can take us off your calling list. Thank you.","paragraphs":[{"sentences":[{"text":"Thank you for calling Q Automotive Group.","start":2.24,"end":4.3199997,"sentiment":"positive","sentiment_score":0.5416056684085301},{"text":"We appreciate your call, and we'll be with you shortly.","start":4.3199997,"end":6.8999996,"sentiment":"positive","sentiment_score":0.6424425661563873},{"text":"Proudly family owned and operated, we've been supporting local businesses, schools, and families of Springwood for over forty two years.","start":7.12,"end":14.655,"sentiment":"positive","sentiment_score":0.485476553440094},{"text":"We have a large The Automotive.","start":15.215,"end":17.855,"sentiment":"neutral","sentiment_score":0.10962466895580292},{"text":"Sean speaking.","start":17.855,"end":18.755,"sentiment":"neutral","sentiment_score":0.04257162846624851}],"sentiment":"positive","sentiment_score":0.4592908373309506,"num_words":45,"start":2.24,"end":18.755},{"sentences":[{"text":"Yeah.","start":29.375,"end":29.615,"sentiment":"neutral","sentiment_score":-0.006803866475820541},{"text":"Sorry.","start":29.615,"end":30.095,"sentiment":"neutral","sentiment_score":-0.05398295074701309},{"text":"Who?","start":30.095,"end":30.45,"sentiment":"neutral","sentiment_score":-0.0565347783267498},{"text":"Where are you from?","start":30.61,"end":35.190002,"sentiment":"neutral","sentiment_score":-0.04602184286341071},{"text":"Oh, no.","start":37.97,"end":38.61,"sentiment":"neutral","sentiment_score":-0.07580320909619331}],"sentiment":"neutral","sentiment_score":-0.05033504279951254,"num_words":9,"start":29.375,"end":38.61},{"sentences":[{"text":"Sorry.","start":38.61,"end":39.11,"sentiment":"neutral","sentiment_score":-0.10822004824876784},{"text":"We're all good.","start":39.41,"end":40.21,"sentiment":"neutral","sentiment_score":0.06733351821700732},{"text":"We don't need any any of that.","start":40.21,"end":42.13,"sentiment":"neutral","sentiment_score":-0.05451490676828793},{"text":"We're all set.","start":42.13,"end":42.93,"sentiment":"neutral","sentiment_score":0.25446750720342},{"text":"Thank you very much.","start":42.93,"end":43.875,"sentiment":"positive","sentiment_score":0.4307719096541405}],"sentiment":"neutral","sentiment_score":0.12214812884728114,"num_words":18,"start":38.61,"end":43.875},{"sentences":[{"text":"Yeah.","start":49.075,"end":49.395,"sentiment":"neutral","sentiment_score":-0.012622928246855736},{"text":"We're all good.","start":49.395,"end":50.114998,"sentiment":"neutral","sentiment_score":0.020069006830453873},{"text":"Yep.","start":50.114998,"end":50.614998,"sentiment":"neutral","sentiment_score":-0.10369020700454712},{"text":"So you can take us off you can take us off your calling list.","start":52.195,"end":55.155,"sentiment":"negative","sentiment_score":-0.35858423369271414},{"text":"Thank you.","start":55.155,"end":55.895,"sentiment":"neutral","sentiment_score":-0.053640348836779594}],"sentiment":"neutral","sentiment_score":-0.24683648019674279,"num_words":21,"start":49.075,"end":55.895}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thank you for calling Q Automotive Group. We appreciate your call, and we'll be with you shortly. Proudly family owned and operated, we've been supporting local businesses, schools, and families of Springwood for over forty two years. We have a large The Automotive. Sean speaking.\n\nChannel 0: Oh, yes. Hi. Good day to you. This is Andrew from Vigilance AI, and I was trying to reach Sam.\n\nChannel 1: Yeah. Sorry. Who? Where are you\n\nChannel 0: Vigilance AI. We're\n\nChannel 1: from?\n\nChannel 0: a cybersecurity company in Melbourne.\n\nChannel 1: Oh, no. Sorry. We're all good. We don't need any any of that. We're all set.\n\nThank you very much.\n\nChannel 0: Oh, you mean you you guys already have an SOC?\n\nChannel 1: Yeah. We're all good. Yep. So you can take us off you can take us off your calling list. Thank you.","paragraphs":[{"sentences":[{"text":"Thank you for calling Q Automotive Group.","start":2.24,"end":4.3199997,"sentiment":"positive","sentiment_score":0.5416056684085301},{"text":"We appreciate your call, and we'll be with you shortly.","start":4.3199997,"end":6.8999996,"sentiment":"positive","sentiment_score":0.6424425661563873},{"text":"Proudly family owned and operated, we've been supporting local businesses, schools, and families of Springwood for over forty two years.","start":7.12,"end":14.655,"sentiment":"positive","sentiment_score":0.485476553440094},{"text":"We have a large The Automotive.","start":15.215,"end":17.855,"sentiment":"neutral","sentiment_score":0.10962466895580292},{"text":"Sean speaking.","start":17.855,"end":18.755,"sentiment":"neutral","sentiment_score":0.04257162846624851}],"sentiment":"positive","sentiment_score":0.4592908373309506,"channel":1,"num_words":45,"start":2.24,"end":18.755},{"sentences":[{"text":"Oh, 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you","start":30.61,"end":31.43,"sentiment":"neutral","sentiment_score":-0.053892582654953}],"sentiment":"neutral","sentiment_score":-0.04649989058574041,"channel":1,"num_words":6,"start":29.375,"end":31.43},{"sentences":[{"text":"Vigilance AI.","start":33.15,"end":34.37,"sentiment":"neutral","sentiment_score":-0.021469008177518845},{"text":"We're","start":34.51,"end":34.829998,"sentiment":"neutral","sentiment_score":-0.024287741631269455}],"sentiment":"neutral","sentiment_score":-0.022408585995435715,"channel":0,"num_words":3,"start":33.15,"end":34.829998},{"sentences":[{"text":"from?","start":34.690002,"end":35.190002,"sentiment":"neutral","sentiment_score":-0.022409623488783836}],"sentiment":"neutral","sentiment_score":-0.022409623488783836,"channel":1,"num_words":1,"start":34.690002,"end":35.190002},{"sentences":[{"text":"a cybersecurity company in 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Andrew from unautspeech AI is trying to reach Sam, but gets the wrong person. He explains that they are a cybersecurity company and asks if the customer already has an SOC, to which the customer replies that they do not need any and asks to be taken off the calling list."},"intents":{"segments":[{"text":"Thank you for calling Q Automotive Group. We appreciate your call, and we'll be with you shortly.","start_word":1,"end_word":17,"intents":[{"intent":"Expressing appreciation","confidence_score":0.06459659},{"intent":"Expressing purpose of the call","confidence_score":0.0006781023}]},{"text":"Proudly family owned and operated, we've been supporting local businesses, schools, and families of Springwood for over forty two years.","start_word":17,"end_word":36,"intents":[{"intent":"Stating business support","confidence_score":0.00021136989}]},{"text":"So you can take us off you can take us off your calling list. Thank you.","start_word":115,"end_word":130,"intents":[{"intent":"Requesting to be removed from calling list","confidence_score":0.00007225983}]}]},"sentiments":{"segments":[{"text":"Thank you for calling Q Automotive Group. We appreciate your call, and we'll be with you shortly. Proudly family owned and operated, we've been supporting local businesses, schools, and families of Springwood for over forty two years.","start_word":0,"end_word":36,"sentiment":"positive","sentiment_score":0.5364928245544434},{"text":"We have a large The Automotive. Sean speaking. Oh, yes. Hi. Good day to you. This is Andrew from Vigilance AI, and I was trying to reach Sam. Yeah. Sorry. Who? Where are you Vigilance AI. We're from? a cybersecurity company in Melbourne. Oh, no. Sorry. We're all good. We don't need any any of that. We're all set.","start_word":37,"end_word":95,"sentiment":"neutral","sentiment_score":0.04809754714369774},{"text":"Thank you very much.","start_word":96,"end_word":99,"sentiment":"positive","sentiment_score":0.4193060100078583},{"text":"Oh, you mean you you guys already have an SOC? Yeah. We're all good. Yep.","start_word":100,"end_word":114,"sentiment":"neutral","sentiment_score":-0.03254253417253494},{"text":"So you can take us off you can take us off your calling list.","start_word":115,"end_word":128,"sentiment":"negative","sentiment_score":-0.3568187355995178},{"text":"Thank you.","start_word":129,"end_word":130,"sentiment":"neutral","sentiment_score":-0.07057762145996094}],"average":{"sentiment":"neutral","sentiment_score":0.1464697519938151}}}}