{"metadata":{"transaction_key":"deprecated","request_id":"01a03b54-f22c-7c33-b60d-5e304ae31110","sha256":"758b5465fef38f4f953ba656fc1fbf5caf5ed68054735ef31f0d8d11175a8419","created":"2026-08-25T23:50:18.676Z","duration":7.7039375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":15}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Isn't available right now. Please leave a detailed message after the tone. When you have finished recording,","confidence":1.0,"words":[{"word":"isn't","start":1.8399999,"end":2.24,"confidence":0.9946289,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.7509660124778748},{"word":"available","start":2.24,"end":2.74,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.7114401459693909},{"word":"right","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7956215143203735},{"word":"now","start":2.96,"end":3.46,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.7459072470664978},{"word":"please","start":3.52,"end":3.84,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.524992823600769},{"word":"leave","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3852396011352539},{"word":"a","start":4.08,"end":4.24,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4647578001022339},{"word":"detailed","start":4.24,"end":4.64,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.39909952878952026},{"word":"message","start":4.64,"end":5.12,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4205361008644104},{"word":"after","start":5.12,"end":5.44,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.22666192054748535},{"word":"the","start":5.44,"end":5.52,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.39914804697036743},{"word":"tone","start":5.52,"end":6.02,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.3534274697303772},{"word":"when","start":6.08,"end":6.3199997,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.14497984945774078},{"word":"you","start":6.3199997,"end":6.3999996,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1853049397468567},{"word":"have","start":6.3999996,"end":6.56,"confidence":0.98291016,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.14405784010887146},{"word":"finished","start":6.56,"end":6.96,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.24032780528068545},{"word":"recording","start":6.96,"end":7.46,"confidence":0.82592773,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.14839588105678558}],"paragraphs":{"transcript":"\nIsn't available right now. Please leave a detailed message after the tone. When you have finished recording,","paragraphs":[{"sentences":[{"text":"Isn't available right now.","start":1.8399999,"end":3.46,"sentiment":"negative","sentiment_score":-0.7509837299585342},{"text":"Please leave a detailed message after the tone.","start":3.52,"end":6.02,"sentiment":"negative","sentiment_score":-0.3967329114675522},{"text":"When you have finished recording,","start":6.08,"end":7.46,"sentiment":"neutral","sentiment_score":-0.172613263130188}],"sentiment":"negative","sentiment_score":-0.41416850160149965,"num_words":17,"start":1.8399999,"end":7.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Isn't available right now. Please leave a detailed message after the tone. When you have finished recording,","paragraphs":[{"sentences":[{"text":"Isn't available right now.","start":1.8399999,"end":3.46,"sentiment":"negative","sentiment_score":-0.7509837299585342},{"text":"Please leave a detailed message after the tone.","start":3.52,"end":6.02,"sentiment":"negative","sentiment_score":-0.3967329114675522},{"text":"When you have finished recording,","start":6.08,"end":7.46,"sentiment":"neutral","sentiment_score":-0.172613263130188}],"sentiment":"negative","sentiment_score":-0.41416850160149965,"channel":1,"num_words":17,"start":1.8399999,"end":7.46}]},"summary":{"result":"success","short":"Isn't available right now. Please leave a detailed message after the tone. When you have finished recording,"},"intents":{"segments":[{"text":"Please leave a detailed message after the tone.","start_word":4,"end_word":11,"intents":[{"intent":"Requesting information","confidence_score":0.000042143078},{"intent":"Expressing availability","confidence_score":0.0083920425},{"intent":"Requesting a message","confidence_score":0.07470426}]}]},"sentiments":{"segments":[{"text":"Isn't available right now. Please leave a detailed message after the tone.","start_word":0,"end_word":11,"sentiment":"negative","sentiment_score":-0.5655660033226013},{"text":"When you have finished recording,","start_word":12,"end_word":16,"sentiment":"neutral","sentiment_score":-0.19146780669689176}],"average":{"sentiment":"negative","sentiment_score":-0.475782470703125}}}}