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It's Andrew from Vigilance AI. Have I caught you at a bad time? Oh, nice. Well, George, we have actually spoken a month a month ago, and at the time, you were busy. So I sent you an email with some information about us, Vigilance AI. Yeah. And I I just wanted to follow-up and see if now might be a better time to schedule a quick twenty minute demo with our CTO? Oh, certainly. Well, depends on your available time. Are are you available next week, George? Let's say Tuesday next week on the twenty eighth. Yeah. That could work. What time in the afternoon, George, so that I can take note of it? 3PM. Or we can also do Thursday morning, you know, if you're okay with that. That's the thirtieth. 11AM. Yeah. I think that's if it's okay, we can schedule that on the thirtieth, 11AM. Alright, George. Thank you. I'm going to send you an invite. Is this still your email, georgie,uh,withaee,@lincom.com.au? Alright. Thank you, George. And, we also wanted to prepare our demo. So I just wanted to ask some details about the current users that you have. Do you guys have more than a 100 or less than that, George? About a 100. Alright. And do you guys use are you using m three six five premium or the standard one? Premium. And lastly, George, do you guys currently have an idea if your current cybersecurity is licensed or not? Okay. Gotcha. Well, George, I really appreciate this, mate. I want to send you that invite, and, well, you have a great day, George. Thank you. 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Good day to you. I was trying to get a hold of George. Oh, yeah. It's Andrew from Vigilance AI.\n\nVigilance AI, a cybersecurity company. Alright. Thank you. Oh, hi, George. It's Andrew from Vigilance AI.\n\nHave I caught you at a bad time? Oh, nice. Well, George, we have actually spoken a month a month ago, and at the time, you were busy. So I sent you an email with some information about us, Vigilance AI. Yeah.\n\nAnd I I just wanted to follow-up and see if now might be a better time to schedule a quick twenty minute demo with our CTO? Oh, certainly. Well, depends on your available time. Are are you available next week, George? Let's say Tuesday next week on the twenty eighth.\n\nYeah. That could work. What time in the afternoon, George, so that I can take note of it? 3PM. Or we can also do Thursday morning, you know, if you're okay with that.\n\nThat's the thirtieth. 11AM. Yeah. I think that's if it's okay, we can schedule that on the thirtieth, 11AM. Alright, George.\n\nThank you. I'm going to send you an invite. Is this still your email, georgie,uh,withaee,@lincom.com.au? Alright. Thank you, George.\n\nAnd, we also wanted to prepare our demo. So I just wanted to ask some details about the current users that you have. Do you guys have more than a 100 or less than that, George? About a 100. Alright.\n\nAnd do you guys use are you using m three six five premium or the standard one? Premium. And lastly, George, do you guys currently have an idea if your current cybersecurity is licensed or not? Okay. Gotcha.\n\nWell, George, I really appreciate this, mate. I want to send you that invite, and, well, you have a great day, George. Thank you. Bye bye, George.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":6.16,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.15623978525400162},{"text":"Good day to you.","start":6.8799996,"end":8.32,"sentiment":"neutral","sentiment_score":0.3255697041749954},{"text":"I was trying to get a hold of George.","start":8.32,"end":10.82,"sentiment":"neutral","sentiment_score":0.03403420787718561},{"text":"Oh, yeah.","start":13.945,"end":14.425,"sentiment":"neutral","sentiment_score":0.013016656041145325},{"text":"It's Andrew from Vigilance AI.","start":14.425,"end":17.165,"sentiment":"neutral","sentiment_score":0.024310669302940367}],"sentiment":"neutral","sentiment_score":0.09402967803180218,"num_words":22,"start":6.16,"end":17.165},{"sentences":[{"text":"Vigilance AI, a cybersecurity 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Lincoln Home, Los Angeles. Can I ask who's calling, please? From where? Sorry.\n\nOne one moment. Need for equipment reliability and peak performance every single day. At Lincom, we continue to support you long after the initial sale. We provide a complete range of on and off-site repair and Hello. John speaking.\n\nNot really. Yep. Yep. Potentially. Depends when.\n\nWhen next week? Twenty eight in the afternoon. 3PM. Thursday morning, thirtieth. I'm not available till 11AM.\n\nYep. Yep. That's fine. That is correct. Around a 100.\n\nYep. Premium. Yes. It is. You too.\n\nThank you. Cheers. Bye bye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":3.4399998,"end":4.08,"sentiment":"neutral","sentiment_score":0.22844497859477997},{"text":"Lincoln Home, Los Angeles.","start":4.08,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.0741081265732646},{"text":"Can I ask who's calling, please?","start":11.759999,"end":13.275,"sentiment":"neutral","sentiment_score":0.006514286234353979},{"text":"From where?","start":17.835,"end":18.314999,"sentiment":"neutral","sentiment_score":-0.0018120335880666971},{"text":"Sorry.","start":18.314999,"end":18.814999,"sentiment":"neutral","sentiment_score":-0.022183766588568687}],"sentiment":"neutral","sentiment_score":0.051106689808269344,"num_words":15,"start":3.4399998,"end":18.814999},{"sentences":[{"text":"One one moment.","start":21.835,"end":23.935,"sentiment":"neutral","sentiment_score":0.0180072324971358},{"text":"Need for equipment reliability and peak performance every single day.","start":26.529999,"end":31.189999,"sentiment":"neutral","sentiment_score":0.26521287858486176},{"text":"At Lincom, we continue to support you long after the initial sale.","start":36.05,"end":40.305,"sentiment":"neutral","sentiment_score":0.25329479823509854},{"text":"We provide a complete range of on and off-site repair and Hello.","start":40.545002,"end":45.425,"sentiment":"neutral","sentiment_score":0.17290518370767435},{"text":"John speaking.","start":45.425,"end":46.085,"sentiment":"neutral","sentiment_score":0.031794894486665726}],"sentiment":"neutral","sentiment_score":0.20215743732375976,"num_words":39,"start":21.835,"end":46.085},{"sentences":[{"text":"Not really.","start":53.265,"end":54.005,"sentiment":"neutral","sentiment_score":-0.29705850780010223},{"text":"Yep.","start":65.42,"end":65.92,"sentiment":"neutral","sentiment_score":0.05279058963060379},{"text":"Yep.","start":66.54,"end":66.945,"sentiment":"neutral","sentiment_score":0.06581126898527145},{"text":"Potentially.","start":75.185,"end":75.685,"sentiment":"neutral","sentiment_score":-0.010023392736911774},{"text":"Depends when.","start":76.145,"end":77.045,"sentiment":"neutral","sentiment_score":-0.007385792210698128}],"sentiment":"neutral","sentiment_score":-0.07147287630609103,"num_words":7,"start":53.265,"end":77.045},{"sentences":[{"text":"When next week?","start":86.17,"end":87.23,"sentiment":"neutral","sentiment_score":0.008572567875186602},{"text":"Twenty eight in the afternoon.","start":96.735,"end":98.195,"sentiment":"neutral","sentiment_score":0.051609639823436734},{"text":"3PM.","start":104.815,"end":105.715004,"sentiment":"neutral","sentiment_score":0.023800352588295937},{"text":"Thursday morning, thirtieth.","start":114.26,"end":118.28,"sentiment":"neutral","sentiment_score":0.009566930122673512},{"text":"I'm not available till 11AM.","start":119.619995,"end":130.545,"sentiment":"neutral","sentiment_score":-0.05642791166901588}],"sentiment":"neutral","sentiment_score":0.0031839698443517964,"num_words":17,"start":86.17,"end":130.545},{"sentences":[{"text":"Yep.","start":130.545,"end":131.045,"sentiment":"neutral","sentiment_score":0.047528475522994995},{"text":"Yep.","start":136.41,"end":136.65,"sentiment":"neutral","sentiment_score":0.0861324891448021},{"text":"That's fine.","start":136.65,"end":148.67,"sentiment":"neutral","sentiment_score":0.1594531163573265},{"text":"That is correct.","start":150.09,"end":150.885,"sentiment":"neutral","sentiment_score":0.18262098729610443},{"text":"Around a 100.","start":164.56499,"end":165.465,"sentiment":"neutral","sentiment_score":0.0011515847096840541}],"sentiment":"neutral","sentiment_score":0.10038849133998155,"num_words":10,"start":130.545,"end":165.465},{"sentences":[{"text":"Yep.","start":168.15,"end":168.65,"sentiment":"neutral","sentiment_score":0.04955000430345535},{"text":"Premium.","start":176.31,"end":176.81,"sentiment":"neutral","sentiment_score":0.00953945517539978},{"text":"Yes.","start":187.855,"end":188.015,"sentiment":"neutral","sentiment_score":0.054776307195425034},{"text":"It is.","start":188.015,"end":188.675,"sentiment":"neutral","sentiment_score":0.06092316471040249},{"text":"You too.","start":198.75894,"end":199.15894,"sentiment":"positive","sentiment_score":0.3456192761659622}],"sentiment":"neutral","sentiment_score":0.1324215212038585,"num_words":7,"start":168.15,"end":199.15894},{"sentences":[{"text":"Thank you.","start":199.15894,"end":199.55894,"sentiment":"positive","sentiment_score":0.4774111956357956},{"text":"Cheers.","start":199.55894,"end":199.87894,"sentiment":"positive","sentiment_score":0.46160340309143066},{"text":"Bye bye.","start":199.87894,"end":200.53894,"sentiment":"neutral","sentiment_score":0.21164539456367493}],"sentiment":"positive","sentiment_score":0.36794331669807434,"num_words":5,"start":199.15894,"end":200.53894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good afternoon. Lincoln Home, Los Angeles.\n\nChannel 0: Oh, hi. Good day to you. I was trying to get a hold of George.\n\nChannel 1: Can I ask who's calling, please?\n\nChannel 0: Oh, yeah. It's Andrew from Vigilance AI.\n\nChannel 1: From where? Sorry.\n\nChannel 0: Vigilance AI, a cybersecurity\n\nChannel 1: One\n\nChannel 0: company.\n\nChannel 1: one moment.\n\nChannel 0: Alright. Thank you.\n\nChannel 1: Need for equipment reliability and peak performance every single day. At Lincom, we continue to support you long after the initial sale. We provide a complete range of on and off-site repair and Hello. John speaking.\n\nChannel 0: Oh, hi, George. It's Andrew from Vigilance AI. Have I caught you at a bad time?\n\nChannel 1: Not really.\n\nChannel 0: Oh, nice. Well, George, we have actually spoken a month a month ago, and at the time, you were busy. So I sent you an email with some information about us, Vigilance AI.\n\nChannel 1: Yep.\n\nChannel 0: Yeah.\n\nChannel 1: Yep.\n\nChannel 0: And I I just wanted to follow-up and see if now might be a better time to schedule a quick twenty minute demo with our CTO?\n\nChannel 1: Potentially. Depends when.\n\nChannel 0: Oh, certainly. Well, depends on your available time. Are are you available next week, George?\n\nChannel 1: When next week?\n\nChannel 0: Let's say Tuesday next week on the twenty eighth.\n\nChannel 1: Twenty eight in the afternoon.\n\nChannel 0: Yeah. That could work. What time in the afternoon, George, so that I can take note of it?\n\nChannel 1: 3PM.\n\nChannel 0: 3PM. Or we can also do Thursday morning, you know, if you're okay with that. That's\n\nChannel 1: Thursday morning,\n\nChannel 0: the thirtieth.\n\nChannel 1: thirtieth. I'm not available till\n\nChannel 0: 11AM. Yeah.\n\nChannel 1: 11AM.\n\nChannel 0: I think that's\n\nChannel 1: Yep.\n\nChannel 0: if it's okay, we can schedule that on the thirtieth, 11AM.\n\nChannel 1: Yep. That's\n\nChannel 0: Alright, George. Thank you. I'm going to send you an invite. Is this still your email, georgie,uh,withaee,@lincom.com.au?\n\nChannel 1: fine. That is correct.\n\nChannel 0: Alright. Thank you, George. And, we also wanted to prepare our demo. So I just wanted to ask some details about the current users that you have. Do you guys have more than a 100 or less than that, George?\n\nChannel 1: Around a 100.\n\nChannel 0: About a 100.\n\nChannel 1: Yep.\n\nChannel 0: Alright. And do you guys use are you using m three six five premium or the standard one?\n\nChannel 1: Premium.\n\nChannel 0: Premium. And lastly, George, do you guys currently have an idea if your current cybersecurity is licensed or not?\n\nChannel 1: Yes. It is.\n\nChannel 0: Okay. Gotcha. Well, George, I really appreciate this, mate. I want to send you that invite, and, well, you have a great day, George. Thank you.\n\nChannel 1: You too. Thank you. Cheers. Bye bye.\n\nChannel 0: Bye bye, George.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":3.4399998,"end":4.08,"sentiment":"neutral","sentiment_score":0.22844497859477997},{"text":"Lincoln Home, Los Angeles.","start":4.08,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.0741081265732646}],"sentiment":"neutral","sentiment_score":0.12555374391376972,"channel":1,"num_words":6,"start":3.4399998,"end":5.2999997},{"sentences":[{"text":"Oh, hi.","start":6.16,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.15623978525400162},{"text":"Good day to you.","start":6.8799996,"end":8.32,"sentiment":"neutral","sentiment_score":0.3255697041749954},{"text":"I was trying to get a hold of George.","start":8.32,"end":10.82,"sentiment":"neutral","sentiment_score":0.03403420787718561}],"sentiment":"neutral","sentiment_score":0.12807108387351035,"channel":0,"num_words":15,"start":6.16,"end":10.82},{"sentences":[{"text":"Can I ask who's calling, 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one?","start":169.59999,"end":175.86,"sentiment":"neutral","sentiment_score":0.015373556217288269}],"sentiment":"neutral","sentiment_score":0.01758214681305819,"channel":0,"num_words":18,"start":169.28,"end":175.86},{"sentences":[{"text":"Premium.","start":176.31,"end":176.81,"sentiment":"neutral","sentiment_score":0.00953945517539978}],"sentiment":"neutral","sentiment_score":0.00953945517539978,"channel":1,"num_words":1,"start":176.31,"end":176.81},{"sentences":[{"text":"Premium.","start":178.23999,"end":178.73999,"sentiment":"neutral","sentiment_score":0.016266895458102226},{"text":"And lastly, George, do you guys currently have an idea if your current cybersecurity is licensed or not?","start":179.76,"end":187.315,"sentiment":"neutral","sentiment_score":0.005703291079650323}],"sentiment":"neutral","sentiment_score":0.006259270257463581,"channel":0,"num_words":19,"start":178.23999,"end":187.315},{"sentences":[{"text":"Yes.","start":187.855,"end":188.015,"sentiment":"neutral","sentiment_score":0.054776307195425034},{"text":"It is.","start":188.015,"end":188.675,"sentiment":"neutral","sentiment_score":0.06092316471040249}],"sentiment":"neutral","sentiment_score":0.058874212205410004,"channel":1,"num_words":3,"start":187.855,"end":188.675},{"sentences":[{"text":"Okay.","start":189.695,"end":190.195,"sentiment":"neutral","sentiment_score":0.11506426334381104},{"text":"Gotcha.","start":190.255,"end":190.755,"sentiment":"neutral","sentiment_score":0.19543729722499847},{"text":"Well, George, I really appreciate this, mate.","start":191.13501,"end":193.55501,"sentiment":"positive","sentiment_score":0.6514248081615993},{"text":"I want to send you that invite, and, well, you have a great day, George.","start":194.015,"end":198.095,"sentiment":"positive","sentiment_score":0.6728379289309184},{"text":"Thank you.","start":198.095,"end":198.835,"sentiment":"positive","sentiment_score":0.5531306564807892}],"sentiment":"positive","sentiment_score":0.6180502101778984,"channel":0,"num_words":26,"start":189.695,"end":198.835},{"sentences":[{"text":"You too.","start":198.75894,"end":199.15894,"sentiment":"positive","sentiment_score":0.3456192761659622},{"text":"Thank you.","start":199.15894,"end":199.55894,"sentiment":"positive","sentiment_score":0.4774111956357956},{"text":"Cheers.","start":199.55894,"end":199.87894,"sentiment":"positive","sentiment_score":0.46160340309143066},{"text":"Bye bye.","start":199.87894,"end":200.53894,"sentiment":"neutral","sentiment_score":0.21164539456367493}],"sentiment":"positive","sentiment_score":0.36156501940318514,"channel":1,"num_words":7,"start":198.75894,"end":200.53894},{"sentences":[{"text":"Bye bye, George.","start":201.01894,"end":201.99893,"sentiment":"neutral","sentiment_score":0.07749723146359126}],"sentiment":"neutral","sentiment_score":0.07749723146359126,"channel":0,"num_words":3,"start":201.01894,"end":201.99893}]},"summary":{"result":"success","short":"An agent from Lincom, named Andrew, calls a customer named George from the company. Andrew follows up with George about a demo with their CTO, named John, to discuss their cybersecurity services. Andrew asks George about his availability and details about his current cybersecurity license. They schedule the demo for Thursday morning on the thirtieth of the month."},"intents":{"segments":[{"text":"And I I just wanted to follow-up and see if now might be a better time to schedule a quick twenty minute demo with our CTO? Potentially.","start_word":138,"end_word":164,"intents":[{"intent":"Schedule demo","confidence_score":0.093967944}]},{"text":"Or we can also do Thursday morning, you know, if you're okay with that. That's Thursday morning, the thirtieth. thirtieth. I'm not available till 11AM. Yeah. 11AM. I think that's Yep. if it's okay, we can schedule that on the thirtieth, 11AM. Yep.","start_word":219,"end_word":261,"intents":[{"intent":"Schedule and confirm appointment","confidence_score":0.0026902328}]},{"text":"And, we also wanted to prepare our demo. So I just wanted to ask some details about the current users that you have. Do you guys have more than a 100 or less than that, George?","start_word":288,"end_word":323,"intents":[{"intent":"Prepare demo","confidence_score":0.25113052}]},{"text":"And do you guys use are you using m three six five premium or the standard one? Premium. Premium.","start_word":332,"end_word":350,"intents":[{"intent":"Gather user details","confidence_score":0.0562862}]},{"text":"And lastly, George, do you guys currently have an idea if your current cybersecurity is licensed or not? Yes. It is. Okay.","start_word":351,"end_word":372,"intents":[{"intent":"Confirm cybersecurity license","confidence_score":0.1798232}]}]},"sentiments":{"segments":[{"text":"Good afternoon. Lincoln Home, Los Angeles. Oh, hi. Good day to you. I was trying to get a hold of George. Can I ask who's calling, please? Oh, yeah. It's Andrew from Vigilance AI. From where? Sorry. Vigilance AI, a cybersecurity One company. one moment. Alright.","start_word":0,"end_word":45,"sentiment":"neutral","sentiment_score":0.06205328181385994},{"text":"Thank you.","start_word":46,"end_word":47,"sentiment":"positive","sentiment_score":0.4376041293144226},{"text":"Need for equipment reliability and peak performance every single day. At Lincom, we continue to support you long after the initial sale. We provide a complete range of on and off-site repair and Hello. John speaking. Oh, hi, George. It's Andrew from Vigilance AI. Have I caught you at a bad time? Not really. Oh, nice. Well, George, we have actually spoken a month a month ago, and at the time, you were busy. So I sent you an email with some information about us, Vigilance AI. Yep. Yeah. Yep. And I I just wanted to follow-up and see if now might be a better time to schedule a quick twenty minute demo with our CTO? Potentially. Depends when. Oh, certainly. Well, depends on your available time. Are are you available next week, George? When next week? Let's say Tuesday next week on the twenty eighth. Twenty eight in the afternoon. Yeah. That could work. What time in the afternoon, George, so that I can take note of it? 3PM. 3PM. Or we can also do Thursday morning, you know, if you're okay with that. That's Thursday morning, the thirtieth. thirtieth. I'm not available till 11AM. Yeah. 11AM. I think that's Yep. if it's okay, we can schedule that on the thirtieth, 11AM. Yep. That's Alright, George.","start_word":48,"end_word":264,"sentiment":"neutral","sentiment_score":0.05118592866280112},{"text":"Thank you.","start_word":265,"end_word":266,"sentiment":"positive","sentiment_score":0.6023119688034058},{"text":"I'm going to send you an invite. Is this still your email, georgie,uh,withaee,@lincom.com.au? fine. That is correct. Alright.","start_word":267,"end_word":284,"sentiment":"neutral","sentiment_score":0.15544165670871735},{"text":"Thank you, George.","start_word":285,"end_word":287,"sentiment":"positive","sentiment_score":0.4522371292114258},{"text":"And, we also wanted to prepare our demo. So I just wanted to ask some details about the current users that you have. Do you guys have more than a 100 or less than that, George? Around a 100. About a 100. Yep. Alright. And do you guys use are you using m three six five premium or the standard one? Premium. Premium. And lastly, George, do you guys currently have an idea if your current cybersecurity is licensed or not? Yes. It is. Okay. Gotcha.","start_word":288,"end_word":373,"sentiment":"neutral","sentiment_score":0.04977170377969742},{"text":"Well, George, I really appreciate this, mate. I want to send you that invite, and, well, you have a great day, George. Thank you. You too. Thank you. Cheers.","start_word":374,"end_word":402,"sentiment":"positive","sentiment_score":0.6060499548912048},{"text":"Bye bye. Bye bye, George.","start_word":403,"end_word":407,"sentiment":"neutral","sentiment_score":0.2061605453491211}],"average":{"sentiment":"neutral","sentiment_score":0.10914530372320204}}}}