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Daniel? Daniel, it's Andrew from VideoLance AI. I hope you haven't caught you in a bad time. Oh, yes. Well, then, I don't know if you still remember, but we have spoken a few months ago.\n\nAnd at the time, like, you were busy, so I sent you an an email with some information about our AI AI platform called vigilance. And I was just calling back to see if now you're available for just a really quick demo with our CTO. Oh, yeah. We're... We help IT teams reduce SIEM ingestion cost and automate tier one alert...\n\nAlerts workload without ripping your existing security stack. Oh, oh, mhmm. Oh, I see. Well, I totally understand that. You know, we're not asking you to change what's already working with you guys, but Vigilance can integrate into your existing security tools and help automate some some of the work for your team that that they're already doing.\n\nWould it be Observo. I see. You guys have been with them for how many months now? I understand. Well, no worries.\n\nI'm just checking, mate, to find out. But I I just wanna thank you for the time then. Yeah. I understand. It's all good, though.\n\nWell, again, thank you for your time, mate. You have a great day. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi, Daniel?","start":4.96,"end":6.18,"sentiment":"neutral","sentiment_score":0.015692654065787792},{"text":"Daniel, it's Andrew from VideoLance AI.","start":8.88,"end":11.54,"sentiment":"neutral","sentiment_score":0.10876785560200612},{"text":"I hope you haven't caught you in a bad time.","start":11.92,"end":13.845,"sentiment":"neutral","sentiment_score":-0.07537930719554424},{"text":"Oh, yes.","start":20.645,"end":21.385,"sentiment":"neutral","sentiment_score":0.043686144053936005},{"text":"Well, then, I don't know if you still remember, but we have spoken a few months ago.","start":21.525,"end":25.705,"sentiment":"neutral","sentiment_score":0.008514800492454977}],"sentiment":"neutral","sentiment_score":0.0043871153045345,"num_words":37,"start":4.96,"end":25.705},{"sentences":[{"text":"And at the time, like, you were busy, so I sent you an an email with some information about our AI AI platform called vigilance.","start":26.32,"end":35.3,"sentiment":"neutral","sentiment_score":0.10860946707427502},{"text":"And I was just calling back to see if now you're available for just a really quick demo with our CTO.","start":35.68,"end":42.465,"sentiment":"neutral","sentiment_score":0.1506664724577041},{"text":"Oh, yeah.","start":48.285,"end":48.765,"sentiment":"neutral","sentiment_score":0.07622118666768074},{"text":"We're...","start":48.765,"end":49.165,"sentiment":"neutral","sentiment_score":0.03952662646770477},{"text":"We help IT teams reduce SIEM ingestion cost and automate tier one alert...","start":49.165,"end":55.239998,"sentiment":"neutral","sentiment_score":0.115287756977173}],"sentiment":"neutral","sentiment_score":0.12209584578991897,"num_words":62,"start":26.32,"end":55.239998},{"sentences":[{"text":"Alerts workload without ripping your existing security stack.","start":55.78,"end":59.72,"sentiment":"neutral","sentiment_score":-0.0714700419921428},{"text":"Oh, oh, mhmm.","start":82.26,"end":83.8,"sentiment":"neutral","sentiment_score":-0.04937421654661497},{"text":"Oh, I see.","start":99.715004,"end":100.515,"sentiment":"neutral","sentiment_score":-0.028921552002429962},{"text":"Well, I totally understand that.","start":100.515,"end":102.775,"sentiment":"neutral","sentiment_score":0.07110358700156212},{"text":"You know, we're not asking you to change what's already working with you guys, but Vigilance can integrate into your existing security tools and help automate some some of the work for your team that that they're already doing.","start":102.915,"end":117.22,"sentiment":"neutral","sentiment_score":0.12675466856513268}],"sentiment":"neutral","sentiment_score":0.07745348909420186,"num_words":58,"start":55.78,"end":117.22},{"sentences":[{"text":"Would it be Observo.","start":117.92,"end":132.025,"sentiment":"neutral","sentiment_score":0.0041852775029838085},{"text":"I see.","start":160.16,"end":160.9,"sentiment":"neutral","sentiment_score":-0.0018292204476892948},{"text":"You guys have been with them for how many months now?","start":160.96,"end":163.86,"sentiment":"neutral","sentiment_score":-0.005741516297513788},{"text":"I understand.","start":170.80501,"end":171.465,"sentiment":"neutral","sentiment_score":-0.022129910066723824},{"text":"Well, no worries.","start":171.52501,"end":172.645,"sentiment":"neutral","sentiment_score":-0.012165545175472895}],"sentiment":"neutral","sentiment_score":-0.005946839355270971,"num_words":22,"start":117.92,"end":172.645},{"sentences":[{"text":"I'm just checking, mate, to find out.","start":172.645,"end":175.065,"sentiment":"neutral","sentiment_score":-0.022872122935950756},{"text":"But I I just wanna thank you for the time then.","start":175.125,"end":178.265,"sentiment":"neutral","sentiment_score":0.16876868226311423},{"text":"Yeah.","start":189.78,"end":190.1,"sentiment":"neutral","sentiment_score":0.03713686764240265},{"text":"I understand.","start":190.1,"end":190.76001,"sentiment":"neutral","sentiment_score":0.07850148156285286},{"text":"It's all good, though.","start":191.70001,"end":193.0,"sentiment":"neutral","sentiment_score":0.21894852817058563}],"sentiment":"neutral","sentiment_score":0.11065138351172209,"num_words":25,"start":172.645,"end":193.0},{"sentences":[{"text":"Well, again, thank you for your time, mate.","start":193.14,"end":195.22,"sentiment":"neutral","sentiment_score":0.2893970413133502},{"text":"You have a great day.","start":195.22,"end":196.36,"sentiment":"positive","sentiment_score":0.42102529406547545},{"text":"Bye bye.","start":198.82,"end":199.56001,"sentiment":"neutral","sentiment_score":0.2515903487801552}],"sentiment":"neutral","sentiment_score":0.3282322332262993,"num_words":15,"start":193.14,"end":199.56001}]}}]},{"alternatives":[{"transcript":"Hello? Who's speaking? No. Depends on what you... What the call's in relation to. Remind me what it actually does. Oh, okay. Yeah. No. No. Okay. Alright. Cool. So the the playing field there... So I'm sorry. I just... You just needed to drop my memory. The playing field there has shifted. So we have an AI orchestration layer in the ingestion pipeline now, which is part of an existing subscription. It's due to an acquisition that that our provider made and then made that tool available to us. So it's not something that we went out and purchased. We just got it as a result of having a a broader subscription with that provider. So at the moment, that sort of is all bundled up in in that stack. So that that's what I just... That's... Hang on. That's what I just told you is our existing same provider has made an acquisition that essentially bought a product called Observo and made it free to us as a part of that subscription, which is essentially a competitor to you. That is that that exactly what you're talking about is that AI based ingestion and pipeline management for ingesting security events and and managing that and then automatic response to those events on the back end. Exactly what it does. And and it's been... It it is part of what we get now. It wasn't when we first spoke, but it is part of it now. I'm not looking to change, mate. Like, it... It's it's an embedded product at this point. All good, man. No. No problem. And look, had had that acquisition not happened, it could have been a different conversation, but it makes it difficult when we've got the capability already provided as part of another product. Right? No worries. No worries. I appreciate it. Thank you. Yeah. 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you.","start":197.27501,"end":198.015,"sentiment":"positive","sentiment_score":0.8073981404304504},{"text":"Yeah.","start":198.35094,"end":198.85094,"sentiment":"positive","sentiment_score":0.44224944710731506}],"sentiment":"positive","sentiment_score":0.48957887329161165,"num_words":10,"start":193.435,"end":198.85094},{"sentences":[{"text":"Bye.","start":199.54343,"end":200.04343,"sentiment":"neutral","sentiment_score":-0.09353245794773102}],"sentiment":"neutral","sentiment_score":-0.09353245794773102,"num_words":1,"start":199.54343,"end":200.04343}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hi, Daniel?\n\nChannel 1: Who's speaking?\n\nChannel 0: Daniel, it's Andrew from VideoLance AI. I hope you haven't caught you in a bad time.\n\nChannel 1: No. Depends on what you... What the call's in relation to.\n\nChannel 0: Oh, yes. Well, then, I don't know if you still remember, but we have spoken a few months ago. And at the time, like, you were busy, so I sent you an an email with some information about our AI AI platform called vigilance. And I was just calling back to see if now you're available for just a really quick demo with our CTO.\n\nChannel 1: Remind me what it actually does.\n\nChannel 0: Oh, yeah. We're... We help IT teams reduce SIEM ingestion cost and automate tier one alert... Alerts\n\nChannel 1: Oh, okay.\n\nChannel 0: workload without ripping your existing security stack.\n\nChannel 1: Yeah. No. No. Okay. Alright.\n\nCool. So the the playing field there... So I'm sorry. I just... You just needed to drop my memory.\n\nThe playing field there has shifted. So we have an AI orchestration layer in the ingestion pipeline now, which is part of an existing subscription. It's due to an acquisition that that our provider made and then made that tool\n\nChannel 0: Oh,\n\nChannel 1: available\n\nChannel 0: oh,\n\nChannel 1: to us.\n\nChannel 0: mhmm.\n\nChannel 1: So it's not something that we went out and purchased. We just got it as a result of having a a broader subscription with that provider. So at the moment, that sort of is all bundled up in in that stack.\n\nChannel 0: Oh, I see. Well, I totally understand that. You know, we're not asking you to change what's already working with you guys, but Vigilance can integrate into your existing security tools and help automate some some of the work for your team that that they're already doing.\n\nChannel 1: So that that's\n\nChannel 0: Would it\n\nChannel 1: what\n\nChannel 0: be\n\nChannel 1: I just... That's... Hang on. That's what I just told you is our existing same provider has made an acquisition that essentially bought a product called Observo and made it free to us as a part of that\n\nChannel 0: Observo.\n\nChannel 1: subscription, which is essentially a competitor to you. That is that that exactly what you're talking about is that AI based ingestion and pipeline management for ingesting security events and and managing that and then automatic response to those events on the back end. Exactly what it does. And and it's been... It it is part of what we get now.\n\nIt wasn't when we first spoke, but it is part of it now.\n\nChannel 0: I see. You guys have been with them for how many months now?\n\nChannel 1: I'm not looking to change, mate. Like, it... It's it's an embedded product at this point.\n\nChannel 0: I understand. Well, no worries. I'm just checking, mate, to find out. But I I\n\nChannel 1: All\n\nChannel 0: just\n\nChannel 1: good,\n\nChannel 0: wanna\n\nChannel 1: man.\n\nChannel 0: thank you for the time then.\n\nChannel 1: No. No problem. And look, had had that acquisition not happened, it could have been a different conversation, but it makes it difficult when we've got the capability already provided as part of another product. Right?\n\nChannel 0: Yeah. I understand. It's all good, though. Well,\n\nChannel 1: No\n\nChannel 0: again,\n\nChannel 1: worries.\n\nChannel 0: thank you for your time, mate. You have a great\n\nChannel 1: No worries.\n\nChannel 0: day.\n\nChannel 1: I appreciate it. Thank you. Yeah.\n\nChannel 0: Bye bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.3999999,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.006512005347758532}],"sentiment":"neutral","sentiment_score":0.006512005347758532,"channel":1,"num_words":1,"start":2.3999999,"end":2.8999999},{"sentences":[{"text":"Hi, Daniel?","start":4.96,"end":6.18,"sentiment":"neutral","sentiment_score":0.015692654065787792}],"sentiment":"neutral","sentiment_score":0.015692654065787792,"channel":0,"num_words":2,"start":4.96,"end":6.18},{"sentences":[{"text":"Who's speaking?","start":6.72,"end":7.62,"sentiment":"neutral","sentiment_score":-0.004892454482614995}],"sentiment":"neutral","sentiment_score":-0.004892454482614995,"channel":1,"num_words":2,"start":6.72,"end":7.62},{"sentences":[{"text":"Daniel, it's Andrew from VideoLance AI.","start":8.88,"end":11.54,"sentiment":"neutral","sentiment_score":0.10876785560200612},{"text":"I hope you haven't caught you in a bad 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ago.","start":21.525,"end":25.705,"sentiment":"neutral","sentiment_score":0.008514800492454977},{"text":"And at the time, like, you were busy, so I sent you an an email with some information about our AI AI platform called vigilance.","start":26.32,"end":35.3,"sentiment":"neutral","sentiment_score":0.10860946707427502},{"text":"And I was just calling back to see if now you're available for just a really quick demo with our CTO.","start":35.68,"end":42.465,"sentiment":"neutral","sentiment_score":0.1506664724577041}],"sentiment":"neutral","sentiment_score":0.09402086915305027,"channel":0,"num_words":65,"start":20.645,"end":42.465},{"sentences":[{"text":"Remind me what it actually does.","start":45.565002,"end":47.905003,"sentiment":"neutral","sentiment_score":0.17230463524659476}],"sentiment":"neutral","sentiment_score":0.17230463524659476,"channel":1,"num_words":6,"start":45.565002,"end":47.905003},{"sentences":[{"text":"Oh, 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you for your time, mate.","start":194.1,"end":195.22,"sentiment":"positive","sentiment_score":0.3768746604522069},{"text":"You have a great","start":195.22,"end":195.86,"sentiment":"positive","sentiment_score":0.4309908449649811}],"sentiment":"positive","sentiment_score":0.3985211342573166,"channel":0,"num_words":10,"start":194.1,"end":195.86},{"sentences":[{"text":"No worries.","start":195.755,"end":196.335,"sentiment":"neutral","sentiment_score":0.12138771265745163}],"sentiment":"neutral","sentiment_score":0.12138771265745163,"channel":1,"num_words":2,"start":195.755,"end":196.335},{"sentences":[{"text":"day.","start":195.86,"end":196.36,"sentiment":"positive","sentiment_score":0.381163090467453}],"sentiment":"positive","sentiment_score":0.381163090467453,"channel":0,"num_words":1,"start":195.86,"end":196.36},{"sentences":[{"text":"I appreciate it.","start":196.475,"end":197.27501,"sentiment":"positive","sentiment_score":0.8325100342432658},{"text":"Thank you.","start":197.27501,"end":198.015,"sentiment":"positive","sentiment_score":0.8073981404304504},{"text":"Yeah.","start":198.35094,"end":198.85094,"sentiment":"positive","sentiment_score":0.44224944710731506}],"sentiment":"positive","sentiment_score":0.7590959717830023,"channel":1,"num_words":6,"start":196.475,"end":198.85094},{"sentences":[{"text":"Bye bye.","start":198.82,"end":199.56001,"sentiment":"neutral","sentiment_score":0.2515903487801552}],"sentiment":"neutral","sentiment_score":0.2515903487801552,"channel":0,"num_words":2,"start":198.82,"end":199.56001},{"sentences":[{"text":"Bye.","start":199.54343,"end":200.04343,"sentiment":"neutral","sentiment_score":-0.09353245794773102}],"sentiment":"neutral","sentiment_score":-0.09353245794773102,"channel":1,"num_words":1,"start":199.54343,"end":200.04343}]},"summary":{"result":"success","short":"An agent from VideoLance AI calls Daniel to offer a demo of their AI platform, but Daniel is busy and unable to talk. The agent explains that they have already acquired a competitor called Observo and that their current product is already bundled with the customer's subscription. The agent assures Daniel that they will not change their current product and thanks him for his time."},"intents":{"segments":[{"text":"You know, we're not asking you to change what's already working with you guys, but Vigilance can integrate into your existing security tools and help automate some some of the work for your team that that they're already doing.","start_word":249,"end_word":287,"intents":[{"intent":"Integrate security tools","confidence_score":0.30345806},{"intent":"Automate work","confidence_score":0.35346156},{"intent":"Update","confidence_score":0.000051063365}]},{"text":"I'm just checking, mate, to find out. But I I All just good, wanna man. thank you for the time then. No.","start_word":441,"end_word":462,"intents":[{"intent":"Check","confidence_score":0.11007643}]},{"text":"I understand. It's all good, though. Well, No again, worries.","start_word":499,"end_word":508,"intents":[{"intent":"Understand","confidence_score":0.061055426}]}]},"sentiments":{"segments":[{"text":"Hello? Hi, Daniel? Who's speaking? Daniel, it's Andrew from VideoLance AI. I hope you haven't caught you in a bad time. No. Depends on what you... What the call's in relation to. Oh, yes. Well, then, I don't know if you still remember, but we have spoken a few months ago. And at the time, like, you were busy, so I sent you an an email with some information about our AI AI platform called vigilance. And I was just calling back to see if now you're available for just a really quick demo with our CTO. Remind me what it actually does. Oh, yeah. We're... We help IT teams reduce SIEM ingestion cost and automate tier one alert... Alerts Oh, okay. workload without ripping your existing security stack. Yeah. No. No. Okay. Alright. Cool. So the the playing field there... So I'm sorry. I just... You just needed to drop my memory. The playing field there has shifted. So we have an AI orchestration layer in the ingestion pipeline now, which is part of an existing subscription. It's due to an acquisition that that our provider made and then made that tool Oh, available oh, to us. mhmm. So it's not something that we went out and purchased. We just got it as a result of having a a broader subscription with that provider. So at the moment, that sort of is all bundled up in in that stack. Oh, I see. Well, I totally understand that. You know, we're not asking you to change what's already working with you guys, but Vigilance can integrate into your existing security tools and help automate some some of the work for your team that that they're already doing. So that that's Would it what be I just... That's... Hang on. That's what I just told you is our existing same provider has made an acquisition that essentially bought a product called Observo and made it free to us as a part of that Observo. subscription, which is essentially a competitor to you. That is that that exactly what you're talking about is that AI based ingestion and pipeline management for ingesting security events and and managing that and then automatic response to those events on the back end. Exactly what it does. And and it's been... It it is part of what we get now. It wasn't when we first spoke, but it is part of it now. I see. You guys have been with them for how many months now? I'm not looking to change, mate. Like, it... It's it's an embedded product at this point. I understand. Well, no worries. I'm just checking, mate, to find out. But I I All just good, wanna man. thank you for the time then. No. No problem. And look, had had that acquisition not happened, it could have been a different conversation, but it makes it difficult when we've got the capability already provided as part of another product. Right? Yeah. I understand. It's all good, though. Well, No again, worries.","start_word":0,"end_word":508,"sentiment":"neutral","sentiment_score":0.003668672546071013},{"text":"thank you for your time, mate.","start_word":509,"end_word":514,"sentiment":"positive","sentiment_score":0.3929838538169861},{"text":"You have a great No worries.","start_word":515,"end_word":520,"sentiment":"neutral","sentiment_score":0.31237685680389404},{"text":"day. I appreciate it. Thank you. Yeah.","start_word":521,"end_word":527,"sentiment":"positive","sentiment_score":0.6691656112670898},{"text":"Bye bye. Bye.","start_word":528,"end_word":530,"sentiment":"neutral","sentiment_score":0.22585859894752505}],"average":{"sentiment":"neutral","sentiment_score":0.023375769878955597}}}}