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Good afternoon. I've got a problem with my phone number. Would you be able to have a look at? (814) 691-8926.\n\nAgain? Yeah. Oh, okay. Oh, no. 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Thank you so much for calling your account. How may I help you today?\n\nChannel 1: Hi. Good afternoon. I've got a problem with my phone number. Would you be able to have a look at?\n\nChannel 0: What is the phone number?\n\nChannel 1: (814) 691-8926.\n\nChannel 0: Oh, your Indian phone number.\n\nChannel 1: Again?\n\nChannel 0: This is a Indian phone number. Right?\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. I'm sorry you have reached wrong phone number. This is Airtel AU. What we do is to provide Internet services and a mobile plan services within Australia. We don't support any other phone number asides with Australian phone number.\n\nYou have to contact your local network, which is Airtel India. We're a separate\n\nChannel 1: Oh, okay.\n\nChannel 0: company. Yeah. Okay.\n\nChannel 1: Oh,\n\nChannel 0: Thank\n\nChannel 1: no.\n\nChannel 0: you\n\nChannel 1: Thank\n\nChannel 0: anyway.\n\nChannel 1: you.\n\nChannel 0: You're welcome. Have a good one. Bye bye.\n\nChannel 1: Yeah.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.48,"end":2.8,"sentiment":"positive","sentiment_score":0.4365334212779999},{"text":"Thank you so much for calling your account.","start":2.8,"end":4.88,"sentiment":"positive","sentiment_score":0.6899420991539955},{"text":"How may I help you today?","start":4.88,"end":6.2599998,"sentiment":"positive","sentiment_score":0.5596130887667338}],"sentiment":"positive","sentiment_score":0.6209165831406911,"channel":0,"num_words":15,"start":2.48,"end":6.2599998},{"sentences":[{"text":"Hi.","start":7.3599997,"end":7.52,"sentiment":"neutral","sentiment_score":0.09125924110412598},{"text":"Good afternoon.","start":7.52,"end":8.26,"sentiment":"neutral","sentiment_score":0.18068508803844452},{"text":"I've got a problem with my phone number.","start":8.88,"end":11.94,"sentiment":"neutral","sentiment_score":-0.1033372338861227},{"text":"Would you be able to have a look 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The agent explains that Airtel AU only provides internet and mobile plan services in Australia and does not support any other phone numbers. The customer is advised to contact Airtel India directly for further assistance."},"intents":{"segments":[{"text":"Thank you so much for calling your account. How may I help you today? Hi.","start_word":1,"end_word":15,"intents":[{"intent":"Help","confidence_score":0.044391815}]},{"text":"I've got a problem with my phone number. Would you be able to have a look at? What is the phone number?","start_word":18,"end_word":39,"intents":[{"intent":"Look at phone number","confidence_score":0.028342843}]},{"text":"What we do is to provide Internet services and a mobile plan services within Australia.","start_word":69,"end_word":83,"intents":[{"intent":"Provide services","confidence_score":0.24183418}]},{"text":"You have to contact your local network, which is Airtel India. 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