{"metadata":{"transaction_key":"deprecated","request_id":"019f5f15-5e25-7710-a136-3486299edc82","sha256":"cd2d8634b5dbb3eec4f7f94b35f0cf941c5becacbb926d2fbf4f4cfd28f3d288","created":"2026-07-14T05:24:24.779Z","duration":14.399938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":40,"output_tokens":40},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":40,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Jason. Can't take your call right now. Leave a detailed message and number, and I'll get back to you as soon as I can. Bye.","confidence":0.9980469,"words":[{"word":"hi","start":0.64,"end":0.96,"confidence":0.7468262,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.0629783421754837},{"word":"this","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.0494484081864357},{"word":"is","start":1.1999999,"end":1.4399999,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.06004759296774864},{"word":"jason","start":1.4399999,"end":1.9399999,"confidence":0.9838867,"punctuated_word":"Jason.","sentiment":"neutral","sentiment_score":0.057496555149555206},{"word":"can't","start":2.3999999,"end":2.6399999,"confidence":0.9309082,"punctuated_word":"Can't","sentiment":"negative","sentiment_score":-0.5133134722709656},{"word":"take","start":2.6399999,"end":2.8799999,"confidence":0.9760742,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.622755229473114},{"word":"your","start":2.8799999,"end":3.12,"confidence":0.8276367,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.6683543920516968},{"word":"call","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.7093990445137024},{"word":"right","start":3.36,"end":3.6799998,"confidence":0.9980469,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.60540372133255},{"word":"now","start":3.6799998,"end":4.08,"confidence":0.99902344,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6025072336196899},{"word":"leave","start":4.08,"end":4.3199997,"confidence":0.9863281,"punctuated_word":"Leave","sentiment":"negative","sentiment_score":-0.34460127353668213},{"word":"a","start":4.3199997,"end":4.48,"confidence":0.96533203,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.3180024325847626},{"word":"detailed","start":4.48,"end":4.96,"confidence":0.98535156,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.2092779129743576},{"word":"message","start":4.96,"end":5.46,"confidence":0.99902344,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.2822500765323639},{"word":"and","start":5.52,"end":5.8399997,"confidence":0.9902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1788792759180069},{"word":"number","start":5.8399997,"end":6.3399997,"confidence":0.92211914,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.13522809743881226},{"word":"and","start":6.64,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.01301679015159607},{"word":"i'll","start":6.8799996,"end":7.04,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.05152861401438713},{"word":"get","start":7.04,"end":7.2799997,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.1375105381011963},{"word":"back","start":7.2799997,"end":7.44,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.12622421979904175},{"word":"to","start":7.44,"end":7.52,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.07565930485725403},{"word":"you","start":7.52,"end":7.68,"confidence":0.9873047,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07611741125583649},{"word":"as","start":7.68,"end":7.7599998,"confidence":0.9243164,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.06690114736557007},{"word":"soon","start":7.7599998,"end":7.9199996,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.14347612857818604},{"word":"as","start":7.9199996,"end":8.16,"confidence":0.9941406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.1962016075849533},{"word":"i","start":8.16,"end":8.24,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1271856725215912},{"word":"can","start":8.24,"end":8.72,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.27109310030937195},{"word":"bye","start":8.72,"end":9.22,"confidence":0.9946289,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":-0.04989892616868019}],"paragraphs":{"transcript":"\nHi. This is Jason. Can't take your call right now. Leave a detailed message and number, and I'll get back to you as soon as I can. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.64,"end":0.96,"sentiment":"neutral","sentiment_score":0.0629783421754837},{"text":"This is Jason.","start":0.96,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.05566418543457985},{"text":"Can't take your call right now.","start":2.3999999,"end":4.08,"sentiment":"negative","sentiment_score":-0.6202888488769531},{"text":"Leave a detailed message and number, and I'll get back to you as soon as I can.","start":4.08,"end":8.72,"sentiment":"neutral","sentiment_score":-0.16195021197199821},{"text":"Bye.","start":8.72,"end":9.22,"sentiment":"neutral","sentiment_score":-0.04989892616868019}],"sentiment":"neutral","sentiment_score":-0.22481481158839806,"num_words":28,"start":0.64,"end":9.22}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Jason. Can't take your call right now. Leave a detailed message and number, and I'll get back to you as soon as I can. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.64,"end":0.96,"sentiment":"neutral","sentiment_score":0.0629783421754837},{"text":"This is Jason.","start":0.96,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.05566418543457985},{"text":"Can't take your call right now.","start":2.3999999,"end":4.08,"sentiment":"negative","sentiment_score":-0.6202888488769531},{"text":"Leave a detailed message and number, and I'll get back to you as soon as I can.","start":4.08,"end":8.72,"sentiment":"neutral","sentiment_score":-0.16195021197199821},{"text":"Bye.","start":8.72,"end":9.22,"sentiment":"neutral","sentiment_score":-0.04989892616868019}],"sentiment":"neutral","sentiment_score":-0.22481481158839806,"channel":1,"num_words":28,"start":0.64,"end":9.22}]},"summary":{"result":"success","short":"Hi. This is Jason. Can't take your call right now. Leave a detailed message and number, and I'll get back to you as soon as I can. Bye."},"intents":{"segments":[{"text":"Bye.","start_word":27,"end_word":27,"intents":[{"intent":"Leave message and contact","confidence_score":0.0063734613}]}]},"sentiments":{"segments":[{"text":"Hi. This is Jason.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.05840763449668884},{"text":"Can't take your call right now.","start_word":4,"end_word":9,"sentiment":"negative","sentiment_score":-0.5945408344268799},{"text":"Leave a detailed message and number, and I'll get back to you as soon as I can. Bye.","start_word":10,"end_word":27,"sentiment":"neutral","sentiment_score":-0.15091265738010406}],"average":{"sentiment":"neutral","sentiment_score":-0.2193309307098389}}}}