{"metadata":{"transaction_key":"deprecated","request_id":"01a0cc22-e764-7003-815b-a7e554b7d115","sha256":"69bae9b7826a6c5cfbdc04b834e41bb8a888d1ed2b6101d719d62f3555dc8d39","created":"2026-09-23T02:40:35.980Z","duration":133.55994,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":408,"output_tokens":73},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":493,"output_tokens":493},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":493,"output_tokens":17}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. Caesar? Oh, yes. Well, this is Andrew. It's I don't think that you still remember because we have actually spoken a few months ago. And at the time, you were busy, so I sent you our email with some information about our compliance with the AI MDR platform called Vigilance AI. And I I just wanted to follow-up, mate, if if you're available for a really quick demo with our CTO. Oh, yeah. I can certainly do that. But are you available tomorrow afternoon? Just curious. Oh, yeah. I understand. How about I'll send it I'll send it to you? Oh, yeah. I can certainly do that. And I'll I'll just reach out and to confirm if you're available on that day. But, yeah, I'll send you that email after this. I also wanted to make sure since it's been a while. Is that sincere maneda at burwood? Alright. Gotcha. I'll send it to you after this. Drive safe, mate. And, yeah, hopefully, I will keep in touch. Yeah. Take care. Bye bye.","confidence":0.99609375,"words":[{"word":"oh","start":3.4399998,"end":3.92,"confidence":0.9765625,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.06205656379461289},{"word":"hi","start":3.92,"end":4.4,"confidence":0.8171387,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.05075613036751747},{"word":"caesar","start":4.4,"end":4.9,"confidence":0.6229248,"punctuated_word":"Caesar?","sentiment":"neutral","sentiment_score":0.05511137843132019},{"word":"oh","start":10.4,"end":10.639999,"confidence":0.8046875,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.11625321209430696},{"word":"yes","start":10.639999,"end":11.139999,"confidence":0.9663086,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.13806000351905823},{"word":"well","start":11.28,"end":11.78,"confidence":0.9248047,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.11315032839775084},{"word":"this","start":12.0,"end":12.24,"confidence":0.95703125,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.11697360873222352},{"word":"is","start":12.24,"end":12.48,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.12141945213079453},{"word":"andrew","start":12.48,"end":12.98,"confidence":0.98217773,"punctuated_word":"Andrew.","sentiment":"neutral","sentiment_score":0.10561614483594894},{"word":"it's","start":13.04,"end":13.455,"confidence":0.8105469,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.05179369077086449},{"word":"i","start":13.855,"end":13.934999,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0233844555914402},{"word":"don't","start":13.934999,"end":14.255,"confidence":0.8937988,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.0051251789554953575},{"word":"think","start":14.255,"end":14.495,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.005705822259187698},{"word":"that","start":14.495,"end":14.655,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.011854596436023712},{"word":"you","start":14.655,"end":14.815,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.018251515924930573},{"word":"still","start":14.815,"end":15.135,"confidence":0.9970703,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.018337581306695935},{"word":"remember","start":15.135,"end":15.535,"confidence":1.0,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":0.007825087755918503},{"word":"because","start":15.535,"end":16.015,"confidence":0.7524414,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.0009093955159187316},{"word":"we","start":16.015,"end":16.255,"confidence":0.9819336,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.03685339540243149},{"word":"have","start":16.255,"end":16.415,"confidence":0.9921875,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.02935713157057762},{"word":"actually","start":16.415,"end":16.915,"confidence":0.9921875,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.03735380619764328},{"word":"spoken","start":17.295,"end":17.695,"confidence":0.84814453,"punctuated_word":"spoken","sentiment":"neutral","sentiment_score":0.0286124087870121},{"word":"a","start":17.695,"end":17.775,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.026468414813280106},{"word":"few","start":17.775,"end":17.935,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":0.01864996924996376},{"word":"months","start":17.935,"end":18.255,"confidence":1.0,"punctuated_word":"months","sentiment":"neutral","sentiment_score":0.013613447546958923},{"word":"ago","start":18.255,"end":18.755,"confidence":0.83813477,"punctuated_word":"ago.","sentiment":"neutral","sentiment_score":0.021218225359916687},{"word":"and","start":19.135,"end":19.455,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.02353144809603691},{"word":"at","start":19.455,"end":19.535,"confidence":0.984375,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.00889158621430397},{"word":"the","start":19.535,"end":19.775,"confidence":0.90478516,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.015212073922157288},{"word":"time","start":19.775,"end":19.935,"confidence":0.9069824,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":0.020156115293502808},{"word":"you","start":19.935,"end":20.175,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.015107139945030212},{"word":"were","start":20.175,"end":20.335,"confidence":0.9921875,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.0010729283094406128},{"word":"busy","start":20.335,"end":20.735,"confidence":0.7507324,"punctuated_word":"busy,","sentiment":"neutral","sentiment_score":0.019235413521528244},{"word":"so","start":20.735,"end":20.975,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.0469612218439579},{"word":"i","start":20.975,"end":21.135,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08099229633808136},{"word":"sent","start":21.135,"end":21.375,"confidence":1.0,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.08606144785881042},{"word":"you","start":21.375,"end":21.535,"confidence":0.96777344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1248178407549858},{"word":"our","start":21.535,"end":21.775,"confidence":0.9921875,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.12069116532802582},{"word":"email","start":21.775,"end":22.275,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.1316508948802948},{"word":"with","start":22.335,"end":22.575,"confidence":0.93115234,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.13804833590984344},{"word":"some","start":22.575,"end":22.895,"confidence":1.0,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.10118339210748672},{"word":"information","start":22.895,"end":23.395,"confidence":1.0,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.0889008566737175},{"word":"about","start":23.615,"end":23.935,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.09643709659576416},{"word":"our","start":23.935,"end":24.175,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.0905465930700302},{"word":"compliance","start":24.175,"end":24.675,"confidence":0.98535156,"punctuated_word":"compliance","sentiment":"neutral","sentiment_score":0.10336185246706008},{"word":"with","start":24.814999,"end":25.134998,"confidence":0.5698242,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.08868785947561264},{"word":"the","start":25.134998,"end":25.295,"confidence":0.97314453,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11867062747478484},{"word":"ai","start":25.295,"end":25.695,"confidence":0.9790039,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.0893329605460167},{"word":"mdr","start":25.695,"end":26.195,"confidence":0.7976074,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":0.07673616707324982},{"word":"platform","start":26.335,"end":26.835,"confidence":0.9980469,"punctuated_word":"platform","sentiment":"neutral","sentiment_score":0.10079258680343628},{"word":"called","start":27.33,"end":27.57,"confidence":0.99609375,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.14444220066070557},{"word":"vigilance","start":27.57,"end":28.07,"confidence":0.94140625,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.09650474786758424},{"word":"ai","start":28.29,"end":28.79,"confidence":0.8625488,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.09937384724617004},{"word":"and","start":29.57,"end":29.97,"confidence":0.9941406,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.10279937088489532},{"word":"i","start":29.97,"end":30.130001,"confidence":0.8618164,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.13270863890647888},{"word":"i","start":30.130001,"end":30.21,"confidence":0.5073242,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.13367287814617157},{"word":"just","start":30.21,"end":30.45,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1311984658241272},{"word":"wanted","start":30.45,"end":30.69,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.14606544375419617},{"word":"to","start":30.69,"end":30.85,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.17872896790504456},{"word":"follow-up","start":30.85,"end":31.33,"confidence":0.9881592,"punctuated_word":"follow-up,","sentiment":"neutral","sentiment_score":0.17926476895809174},{"word":"mate","start":31.33,"end":31.65,"confidence":0.97143555,"punctuated_word":"mate,","sentiment":"neutral","sentiment_score":0.23313789069652557},{"word":"if","start":31.65,"end":32.15,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.1844782382249832},{"word":"if","start":33.010002,"end":33.489998,"confidence":0.8457031,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.17394033074378967},{"word":"you're","start":33.489998,"end":33.81,"confidence":0.9663086,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.1396806538105011},{"word":"available","start":33.81,"end":34.31,"confidence":0.99902344,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.08091682195663452},{"word":"for","start":34.45,"end":34.77,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.1264655739068985},{"word":"a","start":34.77,"end":35.01,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.15540996193885803},{"word":"really","start":35.01,"end":35.33,"confidence":1.0,"punctuated_word":"really","sentiment":"neutral","sentiment_score":0.1437690109014511},{"word":"quick","start":35.33,"end":35.65,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.17377614974975586},{"word":"demo","start":35.65,"end":36.05,"confidence":1.0,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.12357235699892044},{"word":"with","start":36.05,"end":36.21,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.1584492176771164},{"word":"our","start":36.21,"end":36.37,"confidence":0.99609375,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.14031513035297394},{"word":"cto","start":36.37,"end":36.87,"confidence":0.8728841,"punctuated_word":"CTO.","sentiment":"neutral","sentiment_score":0.0847543478012085},{"word":"oh","start":67.72,"end":67.96,"confidence":0.9814453,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.02501266449689865},{"word":"yeah","start":67.96,"end":68.119995,"confidence":0.99609375,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.05193045735359192},{"word":"i","start":68.119995,"end":68.2,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1011655330657959},{"word":"can","start":68.2,"end":68.44,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.10488621890544891},{"word":"certainly","start":68.44,"end":68.84,"confidence":1.0,"punctuated_word":"certainly","sentiment":"neutral","sentiment_score":0.1911117732524872},{"word":"do","start":68.84,"end":69.08,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.15645205974578855},{"word":"that","start":69.08,"end":69.58,"confidence":0.96240234,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.12458889931440352},{"word":"but","start":69.72,"end":70.22,"confidence":0.7763672,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.036128535866737366},{"word":"are","start":70.545,"end":70.705,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.0034499838948249817},{"word":"you","start":70.705,"end":70.945,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.014325704425573347},{"word":"available","start":70.945,"end":71.445,"confidence":1.0,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.0034277811646461487},{"word":"tomorrow","start":71.505,"end":72.005,"confidence":1.0,"punctuated_word":"tomorrow","sentiment":"neutral","sentiment_score":0.01846237480640411},{"word":"afternoon","start":72.625,"end":73.125,"confidence":0.9797363,"punctuated_word":"afternoon?","sentiment":"neutral","sentiment_score":-0.0011784713715314863},{"word":"just","start":73.585,"end":73.905,"confidence":0.8691406,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":-0.034343719482421875},{"word":"curious","start":73.905,"end":74.405,"confidence":0.99853516,"punctuated_word":"curious.","sentiment":"neutral","sentiment_score":-0.036119863390922546},{"word":"oh","start":79.665,"end":79.825,"confidence":0.9746094,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.015193767845630646},{"word":"yeah","start":79.825,"end":80.065,"confidence":0.9941406,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.0035889577120542526},{"word":"i","start":80.065,"end":80.225,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02173172682523727},{"word":"understand","start":80.225,"end":80.725,"confidence":1.0,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":-0.011482693254947662},{"word":"how","start":86.310005,"end":86.47,"confidence":0.77246094,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.00538843497633934},{"word":"about","start":86.47,"end":86.79,"confidence":0.99902344,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.020744074136018753},{"word":"i'll","start":86.79,"end":87.03,"confidence":0.857666,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.05074366927146912},{"word":"send","start":87.03,"end":87.270004,"confidence":0.99609375,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.035406969487667084},{"word":"it","start":87.270004,"end":87.67,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.05907497927546501},{"word":"i'll","start":87.67,"end":87.990005,"confidence":0.9482422,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.07236802577972412},{"word":"send","start":87.990005,"end":88.23,"confidence":1.0,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.038047078996896744},{"word":"it","start":88.23,"end":88.39,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.058688025921583176},{"word":"to","start":88.39,"end":88.47,"confidence":0.9428711,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.044149432331323624},{"word":"you","start":88.47,"end":88.97,"confidence":0.89990234,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.0371038019657135},{"word":"oh","start":97.11,"end":97.270004,"confidence":0.98657227,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.11879677325487135},{"word":"yeah","start":97.270004,"end":97.51,"confidence":0.9941406,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.16294190287590027},{"word":"i","start":97.51,"end":97.590004,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.2799173593521118},{"word":"can","start":97.590004,"end":97.75,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2949659526348114},{"word":"certainly","start":97.75,"end":98.15,"confidence":0.9970703,"punctuated_word":"certainly","sentiment":"positive","sentiment_score":0.3889142572879791},{"word":"do","start":98.15,"end":98.39,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.29520177841186523},{"word":"that","start":98.39,"end":98.71,"confidence":0.8273926,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.2553741931915283},{"word":"and","start":98.71,"end":99.21,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.2062399983406067},{"word":"i'll","start":99.665,"end":99.825,"confidence":0.9875488,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.19866988062858584},{"word":"i'll","start":99.825,"end":99.985,"confidence":0.8510742,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.17475663125514984},{"word":"just","start":99.985,"end":100.065,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.16660727560520172},{"word":"reach","start":100.065,"end":100.385,"confidence":1.0,"punctuated_word":"reach","sentiment":"neutral","sentiment_score":0.17220327258110046},{"word":"out","start":100.385,"end":100.705,"confidence":1.0,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.1444239318370819},{"word":"and","start":100.705,"end":100.865005,"confidence":0.9013672,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1550639271736145},{"word":"to","start":101.025,"end":101.265,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.15286484360694885},{"word":"confirm","start":101.265,"end":101.665,"confidence":1.0,"punctuated_word":"confirm","sentiment":"neutral","sentiment_score":0.14821317791938782},{"word":"if","start":101.665,"end":101.905,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.1528220921754837},{"word":"you're","start":101.905,"end":102.145,"confidence":1.0,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.11556944251060486},{"word":"available","start":102.145,"end":102.545,"confidence":1.0,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.0648159384727478},{"word":"on","start":102.545,"end":102.705,"confidence":0.99121094,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.12188398092985152},{"word":"that","start":102.705,"end":102.865,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.14156311750411987},{"word":"day","start":102.865,"end":103.365,"confidence":0.8762207,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":0.12361106276512146},{"word":"but","start":103.505,"end":103.665,"confidence":0.93408203,"punctuated_word":"But,","sentiment":"neutral","sentiment_score":0.08040572702884674},{"word":"yeah","start":103.665,"end":103.825,"confidence":0.9941406,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.0933622419834137},{"word":"i'll","start":103.825,"end":103.985,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.11711957305669785},{"word":"send","start":103.985,"end":104.225,"confidence":1.0,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.08086860179901123},{"word":"you","start":104.225,"end":104.385,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.13423460721969604},{"word":"that","start":104.385,"end":104.625,"confidence":0.95947266,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.13616204261779785},{"word":"email","start":104.625,"end":104.945,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.11234837770462036},{"word":"after","start":104.945,"end":105.265,"confidence":1.0,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.1011105552315712},{"word":"this","start":105.265,"end":105.765,"confidence":1.0,"punctuated_word":"this.","sentiment":"neutral","sentiment_score":0.09002994000911713},{"word":"i","start":106.065,"end":106.305,"confidence":0.8701172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0623653419315815},{"word":"also","start":106.305,"end":106.545,"confidence":0.99902344,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.037690889090299606},{"word":"wanted","start":106.545,"end":106.865,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.02111196517944336},{"word":"to","start":106.865,"end":106.945,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0204768106341362},{"word":"make","start":106.945,"end":107.104996,"confidence":1.0,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.01466985046863556},{"word":"sure","start":107.104996,"end":107.345,"confidence":1.0,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":0.008341362699866295},{"word":"since","start":107.345,"end":107.665,"confidence":0.7470703,"punctuated_word":"since","sentiment":"neutral","sentiment_score":-0.003609847277402878},{"word":"it's","start":107.665,"end":107.825,"confidence":0.9980469,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.025536149740219116},{"word":"been","start":107.825,"end":107.985,"confidence":1.0,"punctuated_word":"been","sentiment":"neutral","sentiment_score":-0.02577882632613182},{"word":"a","start":107.985,"end":108.065,"confidence":0.97998047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.040633365511894226},{"word":"while","start":108.065,"end":108.305,"confidence":0.79418945,"punctuated_word":"while.","sentiment":"neutral","sentiment_score":-0.012175634503364565},{"word":"is","start":108.305,"end":108.545,"confidence":0.7763672,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.010005945339798927},{"word":"that","start":108.545,"end":108.784996,"confidence":0.9375,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.021199669688940048},{"word":"sincere","start":108.784996,"end":109.284996,"confidence":0.6430664,"punctuated_word":"sincere","sentiment":"neutral","sentiment_score":0.006754375994205475},{"word":"maneda","start":109.905,"end":110.405,"confidence":0.5057373,"punctuated_word":"maneda","sentiment":"neutral","sentiment_score":0.00795234739780426},{"word":"at","start":111.104996,"end":111.604996,"confidence":0.9970703,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.0002382025122642517},{"word":"burwood","start":112.065,"end":112.565,"confidence":0.68391925,"punctuated_word":"burwood?","sentiment":"neutral","sentiment_score":0.0034635881893336773},{"word":"alright","start":119.35,"end":119.85,"confidence":0.9941406,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.201510950922966},{"word":"gotcha","start":119.91,"end":120.41,"confidence":0.95442706,"punctuated_word":"Gotcha.","sentiment":"neutral","sentiment_score":0.24872669577598572},{"word":"i'll","start":120.71,"end":120.95,"confidence":0.8952637,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2970220744609833},{"word":"send","start":120.95,"end":121.19,"confidence":0.9760742,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.2926265299320221},{"word":"it","start":121.19,"end":121.35,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.3028911352157593},{"word":"to","start":121.35,"end":121.59,"confidence":0.9941406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.3043842315673828},{"word":"you","start":121.59,"end":121.83,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.29371964931488037},{"word":"after","start":121.83,"end":122.07,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.2527741491794586},{"word":"this","start":122.07,"end":122.57,"confidence":0.74243164,"punctuated_word":"this.","sentiment":"neutral","sentiment_score":0.2608788013458252},{"word":"drive","start":122.95,"end":123.270004,"confidence":0.38378906,"punctuated_word":"Drive","sentiment":"neutral","sentiment_score":0.2965534031391144},{"word":"safe","start":123.270004,"end":123.59,"confidence":0.8684082,"punctuated_word":"safe,","sentiment":"positive","sentiment_score":0.3435550928115845},{"word":"mate","start":123.59,"end":124.09,"confidence":0.8659668,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.3675600290298462},{"word":"and","start":124.39,"end":124.71,"confidence":0.9465332,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":0.28276580572128296},{"word":"yeah","start":124.71,"end":124.95,"confidence":0.9946289,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.2647209167480469},{"word":"hopefully","start":124.95,"end":125.45,"confidence":0.9819336,"punctuated_word":"hopefully,","sentiment":"neutral","sentiment_score":0.30945074558258057},{"word":"i","start":125.51,"end":125.59,"confidence":0.9165039,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.3123162090778351},{"word":"will","start":125.59,"end":125.83,"confidence":0.9970703,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.3134710192680359},{"word":"keep","start":125.83,"end":125.99,"confidence":0.9980469,"punctuated_word":"keep","sentiment":"neutral","sentiment_score":0.3099291920661926},{"word":"in","start":125.99,"end":126.229996,"confidence":0.99609375,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.3133525252342224},{"word":"touch","start":126.229996,"end":126.729996,"confidence":1.0,"punctuated_word":"touch.","sentiment":"neutral","sentiment_score":0.2729616165161133},{"word":"yeah","start":130.72493,"end":130.96494,"confidence":0.9211426,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.22996842861175537},{"word":"take","start":130.96494,"end":131.12492,"confidence":0.99902344,"punctuated_word":"Take","sentiment":"neutral","sentiment_score":0.269157737493515},{"word":"care","start":131.12492,"end":131.44493,"confidence":1.0,"punctuated_word":"care.","sentiment":"neutral","sentiment_score":0.27308470010757446},{"word":"bye","start":131.44493,"end":131.60493,"confidence":1.0,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.1807001829147339},{"word":"bye","start":131.60493,"end":132.10493,"confidence":0.99902344,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.13015060126781464}],"paragraphs":{"transcript":"\nOh, hi. Caesar? Oh, yes. Well, this is Andrew. It's I don't think that you still remember because we have actually spoken a few months ago.\n\nAnd at the time, you were busy, so I sent you our email with some information about our compliance with the AI MDR platform called Vigilance AI. And I I just wanted to follow-up, mate, if if you're available for a really quick demo with our CTO. Oh, yeah. I can certainly do that. But are you available tomorrow afternoon?\n\nJust curious. Oh, yeah. I understand. How about I'll send it I'll send it to you? Oh, yeah.\n\nI can certainly do that. And I'll I'll just reach out and to confirm if you're available on that day. But, yeah, I'll send you that email after this. I also wanted to make sure since it's been a while. Is that sincere maneda at burwood?\n\nAlright. Gotcha. I'll send it to you after this. Drive safe, mate. And, yeah, hopefully, I will keep in touch.\n\nYeah. Take care. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":3.4399998,"end":4.4,"sentiment":"neutral","sentiment_score":0.05640634708106518},{"text":"Caesar?","start":4.4,"end":4.9,"sentiment":"neutral","sentiment_score":0.05511137843132019},{"text":"Oh, yes.","start":10.4,"end":11.139999,"sentiment":"neutral","sentiment_score":0.1271566078066826},{"text":"Well, this is Andrew.","start":11.28,"end":12.98,"sentiment":"neutral","sentiment_score":0.11428988352417946},{"text":"It's I don't think that you still remember because we have actually spoken a few months ago.","start":13.04,"end":18.755,"sentiment":"neutral","sentiment_score":0.014598610482233413}],"sentiment":"neutral","sentiment_score":0.043368200019288525,"num_words":26,"start":3.4399998,"end":18.755},{"sentences":[{"text":"And at the time, you were busy, so I sent you our email with some information about our compliance with the AI MDR platform called Vigilance AI.","start":19.135,"end":28.79,"sentiment":"neutral","sentiment_score":0.07871314220958286},{"text":"And I I just wanted to follow-up, mate, if if you're available for a really quick demo with our CTO.","start":29.57,"end":36.87,"sentiment":"neutral","sentiment_score":0.14615521095693113},{"text":"Oh, yeah.","start":67.72,"end":68.119995,"sentiment":"neutral","sentiment_score":0.038471560925245285},{"text":"I can certainly do that.","start":68.119995,"end":69.58,"sentiment":"neutral","sentiment_score":0.13564089685678482},{"text":"But are you available tomorrow afternoon?","start":69.72,"end":73.125,"sentiment":"neutral","sentiment_score":0.012435984797775745}],"sentiment":"neutral","sentiment_score":0.09796870956197382,"num_words":60,"start":19.135,"end":73.125},{"sentences":[{"text":"Just curious.","start":73.585,"end":74.405,"sentiment":"neutral","sentiment_score":-0.03523179143667221},{"text":"Oh, yeah.","start":79.665,"end":80.065,"sentiment":"neutral","sentiment_score":-0.00939136277884245},{"text":"I understand.","start":80.065,"end":80.725,"sentiment":"neutral","sentiment_score":-0.016607210040092468},{"text":"How about I'll send it I'll send it to you?","start":86.310005,"end":88.97,"sentiment":"neutral","sentiment_score":0.042171449214220044},{"text":"Oh, yeah.","start":97.11,"end":97.51,"sentiment":"neutral","sentiment_score":0.14086933806538582}],"sentiment":"neutral","sentiment_score":0.0322773577645421,"num_words":18,"start":73.585,"end":97.51},{"sentences":[{"text":"I can certainly do that.","start":97.51,"end":98.71,"sentiment":"neutral","sentiment_score":0.3028747081756592},{"text":"And I'll I'll just reach out and to confirm if you're available on that day.","start":98.71,"end":103.365,"sentiment":"neutral","sentiment_score":0.1492872382203738},{"text":"But, yeah, I'll send you that email after this.","start":103.505,"end":105.765,"sentiment":"neutral","sentiment_score":0.10507129629453023},{"text":"I also wanted to make sure since it's been a while.","start":106.065,"end":108.305,"sentiment":"neutral","sentiment_score":0.005174763331359083},{"text":"Is that sincere maneda at burwood?","start":108.305,"end":112.565,"sentiment":"neutral","sentiment_score":0.008269021520391107}],"sentiment":"neutral","sentiment_score":0.10447522405656459,"num_words":46,"start":97.51,"end":112.565},{"sentences":[{"text":"Alright.","start":119.35,"end":119.85,"sentiment":"neutral","sentiment_score":0.201510950922966},{"text":"Gotcha.","start":119.91,"end":120.41,"sentiment":"neutral","sentiment_score":0.24872669577598572},{"text":"I'll send it to you after this.","start":120.71,"end":122.57,"sentiment":"neutral","sentiment_score":0.28632808157375883},{"text":"Drive safe, mate.","start":122.95,"end":124.09,"sentiment":"positive","sentiment_score":0.33588950832684833},{"text":"And, yeah, hopefully, I will keep in touch.","start":124.39,"end":126.729996,"sentiment":"neutral","sentiment_score":0.2973710037767887}],"sentiment":"neutral","sentiment_score":0.2920585386455059,"num_words":20,"start":119.35,"end":126.729996},{"sentences":[{"text":"Yeah.","start":130.72493,"end":130.96494,"sentiment":"neutral","sentiment_score":0.22996842861175537},{"text":"Take care.","start":130.96494,"end":131.44493,"sentiment":"neutral","sentiment_score":0.27112121880054474},{"text":"Bye bye.","start":131.44493,"end":132.10493,"sentiment":"neutral","sentiment_score":0.15542539209127426}],"sentiment":"neutral","sentiment_score":0.21661233007907868,"num_words":5,"start":130.72493,"end":132.10493}]}}]},{"alternatives":[{"transcript":"Hello? Yes. Yes. This is here. How can I help you? Okay. It's been a long time. I'm driving at the moment. I'm not sure. I do not have a, like, a access to my email or the calendar at the moment. So would you mind sending me your possible date, like, when you are post like, you know, you're available, and then I I can reply back? I'm not really sure. So I'm driving at the moment. So I like, it's telling me, like, you know, yeah, it's it's the Outlook, like, and I look into. So but if you if you can if you if you send me your possible dates, and I'll I'll I'll see. I'll reply back. Yeah? Yes. Dot n s w dot gov dot a u. Yep. That's it. Sure. Thanks. Take care. Bye for now.","confidence":0.99121094,"words":[{"word":"hello","start":0.96,"end":1.46,"confidence":0.7602539,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.023377608507871628},{"word":"yes","start":6.0,"end":6.5,"confidence":0.93188477,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.1451037973165512},{"word":"yes","start":6.8799996,"end":7.12,"confidence":0.8046875,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.24881911277770996},{"word":"this","start":7.12,"end":7.2799997,"confidence":0.29223633,"punctuated_word":"This","sentiment":"positive","sentiment_score":0.3663395345211029},{"word":"is","start":7.2799997,"end":7.68,"confidence":0.9604492,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.3637072741985321},{"word":"here","start":7.68,"end":8.0,"confidence":0.87402344,"punctuated_word":"here.","sentiment":"positive","sentiment_score":0.34460118412971497},{"word":"how","start":8.0,"end":8.24,"confidence":0.9980469,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.3965241312980652},{"word":"can","start":8.24,"end":8.4,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.39445844292640686},{"word":"i","start":8.4,"end":8.559999,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.3690046966075897},{"word":"help","start":8.559999,"end":8.72,"confidence":1.0,"punctuated_word":"help","sentiment":"positive","sentiment_score":0.3479103744029999},{"word":"you","start":8.72,"end":9.22,"confidence":0.9980469,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.3044375479221344},{"word":"okay","start":39.62,"end":40.12,"confidence":0.7583008,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.013210989534854887},{"word":"it's","start":41.3,"end":41.535,"confidence":0.95336914,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.047759637236595154},{"word":"been","start":41.615,"end":41.775,"confidence":1.0,"punctuated_word":"been","sentiment":"neutral","sentiment_score":-0.058673884719610214},{"word":"a","start":41.775,"end":41.935,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.11148034036159515},{"word":"long","start":41.935,"end":42.255,"confidence":1.0,"punctuated_word":"long","sentiment":"neutral","sentiment_score":-0.16556671261787417},{"word":"time","start":42.255,"end":42.755,"confidence":0.99609375,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.16398680210113523},{"word":"i'm","start":43.775,"end":44.015,"confidence":0.9675293,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1226806789636612},{"word":"driving","start":44.015,"end":44.495,"confidence":0.57910156,"punctuated_word":"driving","sentiment":"neutral","sentiment_score":-0.10123076289892197},{"word":"at","start":44.495,"end":44.735,"confidence":0.99902344,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.16077126562595367},{"word":"the","start":44.735,"end":44.895,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1521604359149933},{"word":"moment","start":44.895,"end":45.395,"confidence":0.9970703,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.13765911757946014},{"word":"i'm","start":46.895,"end":47.055,"confidence":0.9650879,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.16331051290035248},{"word":"not","start":47.055,"end":47.375,"confidence":0.9980469,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.174054354429245},{"word":"sure","start":47.375,"end":47.614998,"confidence":0.8823242,"punctuated_word":"sure.","sentiment":"neutral","sentiment_score":-0.16993167996406555},{"word":"i","start":47.614998,"end":47.934998,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.20303425192832947},{"word":"do","start":47.934998,"end":48.095,"confidence":0.96875,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.16420647501945496},{"word":"not","start":48.095,"end":48.335,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.15231850743293762},{"word":"have","start":48.335,"end":48.655,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.1523188352584839},{"word":"a","start":48.655,"end":48.975,"confidence":0.7114258,"punctuated_word":"a,","sentiment":"neutral","sentiment_score":-0.13345418870449066},{"word":"like","start":48.975,"end":49.475,"confidence":0.9941406,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.13387170433998108},{"word":"a","start":50.175,"end":50.335,"confidence":0.3869629,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1390766799449921},{"word":"access","start":50.335,"end":50.735,"confidence":0.46875,"punctuated_word":"access","sentiment":"neutral","sentiment_score":-0.1237308830022812},{"word":"to","start":50.735,"end":51.235,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1259291172027588},{"word":"my","start":51.295,"end":51.614998,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.16577179729938507},{"word":"email","start":51.614998,"end":51.934998,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":-0.09935403615236282},{"word":"or","start":51.934998,"end":52.175,"confidence":0.99609375,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.13958114385604858},{"word":"the","start":52.175,"end":52.415,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1381123512983322},{"word":"calendar","start":52.415,"end":52.895,"confidence":1.0,"punctuated_word":"calendar","sentiment":"neutral","sentiment_score":-0.11197511851787569},{"word":"at","start":52.895,"end":53.055,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.14756520092487335},{"word":"the","start":53.055,"end":53.215,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16496075689792633},{"word":"moment","start":53.215,"end":53.715,"confidence":0.98706055,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.14515501260757446},{"word":"so","start":55.92,"end":56.079998,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.035271912813186646},{"word":"would","start":56.079998,"end":56.32,"confidence":0.9951172,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.018547970801591873},{"word":"you","start":56.32,"end":56.399998,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01692492514848709},{"word":"mind","start":56.399998,"end":56.899998,"confidence":1.0,"punctuated_word":"mind","sentiment":"neutral","sentiment_score":0.0009130686521530152},{"word":"sending","start":57.28,"end":57.6,"confidence":0.87597656,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":0.006768438965082169},{"word":"me","start":57.6,"end":57.84,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.00197543203830719},{"word":"your","start":57.84,"end":58.34,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.014864452183246613},{"word":"possible","start":58.559998,"end":59.059998,"confidence":1.0,"punctuated_word":"possible","sentiment":"neutral","sentiment_score":0.032310593873262405},{"word":"date","start":59.12,"end":59.62,"confidence":0.6616211,"punctuated_word":"date,","sentiment":"neutral","sentiment_score":0.02946341782808304},{"word":"like","start":60.64,"end":61.04,"confidence":0.87646484,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.02443288266658783},{"word":"when","start":61.04,"end":61.36,"confidence":0.99902344,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.02630898728966713},{"word":"you","start":61.36,"end":61.84,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0003907904028892517},{"word":"are","start":61.84,"end":62.239998,"confidence":0.9838867,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.01260758936405182},{"word":"post","start":62.239998,"end":62.48,"confidence":0.5673828,"punctuated_word":"post","sentiment":"neutral","sentiment_score":0.028739426285028458},{"word":"like","start":62.559998,"end":62.8,"confidence":0.9733887,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.012773584574460983},{"word":"you","start":62.8,"end":63.12,"confidence":0.9707031,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.030502308160066605},{"word":"know","start":63.12,"end":63.44,"confidence":0.9489746,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.002256769686937332},{"word":"you're","start":63.44,"end":63.76,"confidence":0.9448242,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.0137462904676795},{"word":"available","start":63.76,"end":64.259995,"confidence":0.7249756,"punctuated_word":"available,","sentiment":"neutral","sentiment_score":0.010282322764396667},{"word":"and","start":64.72,"end":64.96,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02552686631679535},{"word":"then","start":64.96,"end":65.2,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.026556849479675293},{"word":"i","start":65.2,"end":65.44,"confidence":0.9316406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.010107111185789108},{"word":"i","start":65.44,"end":65.6,"confidence":0.7675781,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.021534372121095657},{"word":"can","start":65.6,"end":65.76,"confidence":0.9970703,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.021844279021024704},{"word":"reply","start":65.76,"end":66.26,"confidence":0.99902344,"punctuated_word":"reply","sentiment":"neutral","sentiment_score":-0.009027265012264252},{"word":"back","start":66.32,"end":66.82,"confidence":0.80444336,"punctuated_word":"back?","sentiment":"neutral","sentiment_score":-0.03190673515200615},{"word":"i'm","start":75.795006,"end":76.115005,"confidence":0.9121094,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.10195668786764144},{"word":"not","start":76.115005,"end":76.355,"confidence":0.99902344,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.12370916455984116},{"word":"really","start":76.355,"end":76.675,"confidence":1.0,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.13012245297431946},{"word":"sure","start":76.675,"end":76.995,"confidence":0.99194336,"punctuated_word":"sure.","sentiment":"neutral","sentiment_score":-0.13682329654693604},{"word":"so","start":76.995,"end":77.235,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.1273213028907776},{"word":"i'm","start":77.235,"end":77.475006,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.10485656559467316},{"word":"driving","start":77.475006,"end":77.875,"confidence":1.0,"punctuated_word":"driving","sentiment":"neutral","sentiment_score":-0.06426644325256348},{"word":"at","start":77.875,"end":78.035,"confidence":0.9980469,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.10862722247838974},{"word":"the","start":78.035,"end":78.195,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11948822438716888},{"word":"moment","start":78.195,"end":78.695,"confidence":0.9343262,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.1153346300125122},{"word":"so","start":79.235,"end":79.395004,"confidence":0.8286133,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.05811116099357605},{"word":"i","start":79.395004,"end":79.555,"confidence":0.96972656,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05489163845777512},{"word":"like","start":80.115005,"end":80.615005,"confidence":0.89208984,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.0031893737614154816},{"word":"it's","start":80.675,"end":80.835,"confidence":0.55041504,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.01810680329799652},{"word":"telling","start":80.835,"end":81.155,"confidence":0.4309082,"punctuated_word":"telling","sentiment":"neutral","sentiment_score":-0.03459615632891655},{"word":"me","start":81.155,"end":81.235,"confidence":0.8540039,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":-0.03349103778600693},{"word":"like","start":81.235,"end":81.475006,"confidence":0.87719727,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.028617873787879944},{"word":"you","start":81.475006,"end":81.555,"confidence":0.9165039,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03415777161717415},{"word":"know","start":81.555,"end":81.635,"confidence":0.873291,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.0209032092243433},{"word":"yeah","start":81.635,"end":81.875,"confidence":0.84643555,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.01021541841328144},{"word":"it's","start":81.875,"end":82.115005,"confidence":0.90283203,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.016757866367697716},{"word":"it's","start":82.115005,"end":82.515,"confidence":0.8820801,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.018443427979946136},{"word":"the","start":82.515,"end":82.675,"confidence":0.8935547,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.025148481130599976},{"word":"outlook","start":82.675,"end":83.155,"confidence":0.6501465,"punctuated_word":"Outlook,","sentiment":"neutral","sentiment_score":-0.021032413467764854},{"word":"like","start":83.155,"end":83.395004,"confidence":0.7836914,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.01852816715836525},{"word":"and","start":83.395004,"end":83.555,"confidence":0.22558594,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.014401808381080627},{"word":"i","start":83.555,"end":83.715004,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04670214280486107},{"word":"look","start":83.715004,"end":83.955,"confidence":0.70458984,"punctuated_word":"look","sentiment":"neutral","sentiment_score":-0.024055227637290955},{"word":"into","start":83.955,"end":84.455,"confidence":0.99121094,"punctuated_word":"into.","sentiment":"neutral","sentiment_score":-0.03663737699389458},{"word":"so","start":85.81,"end":86.049995,"confidence":0.8911133,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.009571358561515808},{"word":"but","start":86.13,"end":86.369995,"confidence":0.99902344,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.003976654261350632},{"word":"if","start":86.369995,"end":86.61,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.029986362904310223},{"word":"you","start":86.61,"end":86.93,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02020735666155815},{"word":"if","start":86.93,"end":87.17,"confidence":0.99609375,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.06434360891580582},{"word":"you","start":87.17,"end":87.33,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04827657714486122},{"word":"can","start":87.33,"end":87.83,"confidence":0.6513672,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.056367721408605576},{"word":"if","start":88.61,"end":88.85,"confidence":0.99609375,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.03696855902671814},{"word":"you","start":88.85,"end":89.09,"confidence":0.74072266,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03816503658890724},{"word":"if","start":89.09,"end":89.33,"confidence":0.97802734,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.05649114027619362},{"word":"you","start":89.33,"end":89.65,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05000724270939827},{"word":"send","start":89.65,"end":89.89,"confidence":1.0,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.03346366062760353},{"word":"me","start":89.89,"end":90.13,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.05328421667218208},{"word":"your","start":90.13,"end":90.63,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.045949529856443405},{"word":"possible","start":90.85,"end":91.35,"confidence":1.0,"punctuated_word":"possible","sentiment":"neutral","sentiment_score":0.04007317125797272},{"word":"dates","start":91.409996,"end":91.909996,"confidence":0.7092285,"punctuated_word":"dates,","sentiment":"neutral","sentiment_score":0.05039199814200401},{"word":"and","start":92.049995,"end":92.29,"confidence":0.90283203,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06995908915996552},{"word":"i'll","start":92.29,"end":92.649994,"confidence":0.7915039,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.07060151547193527},{"word":"i'll","start":92.649994,"end":93.009995,"confidence":0.84106445,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.06680521368980408},{"word":"i'll","start":93.009995,"end":93.409996,"confidence":0.8510742,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.05658569931983948},{"word":"see","start":93.409996,"end":93.909996,"confidence":0.81469727,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":0.0533585250377655},{"word":"i'll","start":94.61,"end":94.85,"confidence":0.93115234,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.0714646726846695},{"word":"reply","start":94.85,"end":95.25,"confidence":1.0,"punctuated_word":"reply","sentiment":"neutral","sentiment_score":0.08068427443504333},{"word":"back","start":95.25,"end":95.57,"confidence":0.99658203,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":0.049419716000556946},{"word":"yeah","start":95.57,"end":96.07,"confidence":0.9667969,"punctuated_word":"Yeah?","sentiment":"neutral","sentiment_score":0.06967095285654068},{"word":"yes","start":111.935,"end":112.435,"confidence":0.9875488,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.008028990589082241},{"word":"dot","start":115.19,"end":115.51,"confidence":0.55810547,"punctuated_word":"Dot","sentiment":"neutral","sentiment_score":0.0028179348446428776},{"word":"n","start":115.51,"end":115.75,"confidence":0.90478516,"punctuated_word":"n","sentiment":"neutral","sentiment_score":0.001319331582635641},{"word":"s","start":115.75,"end":115.91,"confidence":0.9243164,"punctuated_word":"s","sentiment":"neutral","sentiment_score":0.0006405813619494438},{"word":"w","start":115.91,"end":116.23,"confidence":0.9741211,"punctuated_word":"w","sentiment":"neutral","sentiment_score":0.0012512365356087685},{"word":"dot","start":116.23,"end":116.39,"confidence":0.9970703,"punctuated_word":"dot","sentiment":"neutral","sentiment_score":0.0016114534810185432},{"word":"gov","start":116.39,"end":116.630005,"confidence":0.91381836,"punctuated_word":"gov","sentiment":"neutral","sentiment_score":0.005360251292586327},{"word":"dot","start":116.630005,"end":116.79,"confidence":0.98535156,"punctuated_word":"dot","sentiment":"neutral","sentiment_score":0.0052388254553079605},{"word":"a","start":116.79,"end":116.950005,"confidence":0.8852539,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.003185413777828217},{"word":"u","start":116.950005,"end":117.43,"confidence":0.99316406,"punctuated_word":"u.","sentiment":"neutral","sentiment_score":0.010432529263198376},{"word":"yep","start":117.43,"end":117.83,"confidence":0.9921875,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.07047950476408005},{"word":"that's","start":117.83,"end":118.15,"confidence":0.9995117,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.0958142876625061},{"word":"it","start":118.15,"end":118.65,"confidence":0.99902344,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.11169332265853882},{"word":"sure","start":127.504875,"end":127.98487,"confidence":0.9975586,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.29875448346138},{"word":"thanks","start":127.98487,"end":128.46487,"confidence":0.99853516,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.4666090309619904},{"word":"take","start":128.46487,"end":128.70486,"confidence":0.9941406,"punctuated_word":"Take","sentiment":"positive","sentiment_score":0.39493879675865173},{"word":"care","start":128.70486,"end":129.10487,"confidence":0.9970703,"punctuated_word":"care.","sentiment":"positive","sentiment_score":0.35303616523742676},{"word":"bye","start":129.10487,"end":129.34488,"confidence":0.99902344,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.2754794955253601},{"word":"for","start":129.34488,"end":129.50487,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.2553739547729492},{"word":"now","start":129.50487,"end":130.00487,"confidence":1.0,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.25309115648269653}],"paragraphs":{"transcript":"\nHello? Yes. Yes. This is here. How can I help you?\n\nOkay. It's been a long time. I'm driving at the moment. I'm not sure. I do not have a, like, a access to my email or the calendar at the moment.\n\nSo would you mind sending me your possible date, like, when you are post like, you know, you're available, and then I I can reply back? I'm not really sure. So I'm driving at the moment. So I like, it's telling me, like, you know, yeah, it's it's the Outlook, like, and I look into. So but if you if you can if you if you send me your possible dates, and I'll I'll I'll see.\n\nI'll reply back. Yeah? Yes. Dot n s w dot gov dot a u. Yep.\n\nThat's it. Sure. Thanks. Take care. Bye for now.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.96,"end":1.46,"sentiment":"neutral","sentiment_score":0.023377608507871628},{"text":"Yes.","start":6.0,"end":6.5,"sentiment":"neutral","sentiment_score":0.1451037973165512},{"text":"Yes.","start":6.8799996,"end":7.12,"sentiment":"neutral","sentiment_score":0.24881911277770996},{"text":"This is here.","start":7.12,"end":8.0,"sentiment":"positive","sentiment_score":0.35821599761645},{"text":"How can I help you?","start":8.0,"end":9.22,"sentiment":"positive","sentiment_score":0.3624670386314392}],"sentiment":"neutral","sentiment_score":0.3003894276916981,"num_words":11,"start":0.96,"end":9.22},{"sentences":[{"text":"Okay.","start":39.62,"end":40.12,"sentiment":"neutral","sentiment_score":-0.013210989534854887},{"text":"It's been a long time.","start":41.3,"end":42.755,"sentiment":"neutral","sentiment_score":-0.10949347540736198},{"text":"I'm driving at the moment.","start":43.775,"end":45.395,"sentiment":"neutral","sentiment_score":-0.13490045219659805},{"text":"I'm not sure.","start":46.895,"end":47.614998,"sentiment":"neutral","sentiment_score":-0.16909884909788767},{"text":"I do not have a, like, a access to my email or the calendar at the moment.","start":47.614998,"end":53.715,"sentiment":"neutral","sentiment_score":-0.14355388590518167}],"sentiment":"neutral","sentiment_score":-0.1349320398463357,"num_words":31,"start":39.62,"end":53.715},{"sentences":[{"text":"So would you mind sending me your possible date, like, when you are post like, you know, you're available, and then I I can reply back?","start":55.92,"end":66.82,"sentiment":"neutral","sentiment_score":0.001517605000677017},{"text":"I'm not really sure.","start":75.795006,"end":76.995,"sentiment":"neutral","sentiment_score":-0.12315290048718452},{"text":"So I'm driving at the moment.","start":76.995,"end":78.695,"sentiment":"neutral","sentiment_score":-0.1066490647693475},{"text":"So I like, it's telling me, like, you know, yeah, it's it's the Outlook, like, and I look into.","start":79.235,"end":84.455,"sentiment":"neutral","sentiment_score":-0.026926768845633456},{"text":"So but if you if you can if you if you send me your possible dates, and I'll I'll I'll see.","start":85.81,"end":93.909996,"sentiment":"neutral","sentiment_score":0.04455673907484327}],"sentiment":"neutral","sentiment_score":-0.008802175632138786,"num_words":76,"start":55.92,"end":93.909996},{"sentences":[{"text":"I'll reply back.","start":94.61,"end":95.57,"sentiment":"neutral","sentiment_score":0.06718955437342326},{"text":"Yeah?","start":95.57,"end":96.07,"sentiment":"neutral","sentiment_score":0.06967095285654068},{"text":"Yes.","start":111.935,"end":112.435,"sentiment":"neutral","sentiment_score":0.008028990589082241},{"text":"Dot n s w dot gov dot a u.","start":115.19,"end":117.43,"sentiment":"neutral","sentiment_score":0.0035397286216417947},{"text":"Yep.","start":117.43,"end":117.83,"sentiment":"neutral","sentiment_score":0.07047950476408005}],"sentiment":"neutral","sentiment_score":0.025440377928316594,"num_words":15,"start":94.61,"end":117.83},{"sentences":[{"text":"That's it.","start":117.83,"end":118.65,"sentiment":"neutral","sentiment_score":0.10375380516052246},{"text":"Sure.","start":127.504875,"end":127.98487,"sentiment":"neutral","sentiment_score":0.29875448346138},{"text":"Thanks.","start":127.98487,"end":128.46487,"sentiment":"positive","sentiment_score":0.4666090309619904},{"text":"Take care.","start":128.46487,"end":129.10487,"sentiment":"positive","sentiment_score":0.37398748099803925},{"text":"Bye for now.","start":129.10487,"end":130.00487,"sentiment":"neutral","sentiment_score":0.26131486892700195}],"sentiment":"neutral","sentiment_score":0.2783100770579444,"num_words":9,"start":117.83,"end":130.00487}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi. Caesar?\n\nChannel 1: Yes. Yes. This is here. How can I help you?\n\nChannel 0: Oh, yes. Well, this is Andrew. It's I don't think that you still remember because we have actually spoken a few months ago. And at the time, you were busy, so I sent you our email with some information about our compliance with the AI MDR platform called Vigilance AI. And I I just wanted to follow-up, mate, if if you're available for a really quick demo with our CTO.\n\nChannel 1: Okay. It's been a long time. I'm driving at the moment. I'm not sure. I do not have a, like, a access to my email or the calendar at the moment.\n\nSo would you mind sending me your possible date, like, when you are post like, you know, you're available, and then I I can reply back?\n\nChannel 0: Oh, yeah. I can certainly do that. But are you available tomorrow afternoon? Just curious.\n\nChannel 1: I'm not really sure. So I'm driving at the moment. So I\n\nChannel 0: Oh, yeah. I\n\nChannel 1: like,\n\nChannel 0: understand.\n\nChannel 1: it's telling me, like, you know, yeah, it's it's the Outlook, like, and I look into. So but\n\nChannel 0: How\n\nChannel 1: if\n\nChannel 0: about\n\nChannel 1: you\n\nChannel 0: I'll\n\nChannel 1: if\n\nChannel 0: send\n\nChannel 1: you\n\nChannel 0: it\n\nChannel 1: can\n\nChannel 0: I'll send it to you?\n\nChannel 1: if you if you send me your possible dates, and I'll I'll I'll see. I'll reply back. Yeah?\n\nChannel 0: Oh, yeah. I can certainly do that. And I'll I'll just reach out and to confirm if you're available on that day. But, yeah, I'll send you that email after this. I also wanted to make sure since it's been a while.\n\nIs that sincere maneda at\n\nChannel 1: Yes.\n\nChannel 0: burwood?\n\nChannel 1: Dot n s w dot gov dot a u. Yep. That's it.\n\nChannel 0: Alright. Gotcha. I'll send it to you after this. Drive safe, mate. And, yeah, hopefully, I will keep in touch.\n\nChannel 1: Sure. Thanks. Take care. Bye for now.\n\nChannel 0: Yeah. Take care. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.96,"end":1.46,"sentiment":"neutral","sentiment_score":0.023377608507871628}],"sentiment":"neutral","sentiment_score":0.023377608507871628,"channel":1,"num_words":1,"start":0.96,"end":1.46},{"sentences":[{"text":"Oh, hi.","start":3.4399998,"end":4.4,"sentiment":"neutral","sentiment_score":0.05640634708106518},{"text":"Caesar?","start":4.4,"end":4.9,"sentiment":"neutral","sentiment_score":0.05511137843132019}],"sentiment":"neutral","sentiment_score":0.05597469086448351,"channel":0,"num_words":3,"start":3.4399998,"end":4.9},{"sentences":[{"text":"Yes.","start":6.0,"end":6.5,"sentiment":"neutral","sentiment_score":0.1451037973165512},{"text":"Yes.","start":6.8799996,"end":7.12,"sentiment":"neutral","sentiment_score":0.24881911277770996},{"text":"This is here.","start":7.12,"end":8.0,"sentiment":"positive","sentiment_score":0.35821599761645},{"text":"How can I help you?","start":8.0,"end":9.22,"sentiment":"positive","sentiment_score":0.3624670386314392}],"sentiment":"neutral","sentiment_score":0.32809060961008074,"channel":1,"num_words":10,"start":6.0,"end":9.22},{"sentences":[{"text":"Oh, yes.","start":10.4,"end":11.139999,"sentiment":"neutral","sentiment_score":0.1271566078066826},{"text":"Well, this is Andrew.","start":11.28,"end":12.98,"sentiment":"neutral","sentiment_score":0.11428988352417946},{"text":"It's I don't think that you still remember because we have actually spoken a few months ago.","start":13.04,"end":18.755,"sentiment":"neutral","sentiment_score":0.014598610482233413},{"text":"And at the time, you were busy, so I sent you our email with some information about our compliance with the AI MDR platform called Vigilance AI.","start":19.135,"end":28.79,"sentiment":"neutral","sentiment_score":0.07871314220958286},{"text":"And I I just wanted to follow-up, mate, if if you're available for a really quick demo with our CTO.","start":29.57,"end":36.87,"sentiment":"neutral","sentiment_score":0.14615521095693113}],"sentiment":"neutral","sentiment_score":0.08582868838150587,"channel":0,"num_words":70,"start":10.4,"end":36.87},{"sentences":[{"text":"Okay.","start":39.62,"end":40.12,"sentiment":"neutral","sentiment_score":-0.013210989534854887},{"text":"It's been a long time.","start":41.3,"end":42.755,"sentiment":"neutral","sentiment_score":-0.10949347540736198},{"text":"I'm driving at the moment.","start":43.775,"end":45.395,"sentiment":"neutral","sentiment_score":-0.13490045219659805},{"text":"I'm not sure.","start":46.895,"end":47.614998,"sentiment":"neutral","sentiment_score":-0.16909884909788767},{"text":"I do not have a, like, a access to my email or the calendar at the moment.","start":47.614998,"end":53.715,"sentiment":"neutral","sentiment_score":-0.14355388590518167}],"sentiment":"neutral","sentiment_score":-0.1349320398463357,"channel":1,"num_words":31,"start":39.62,"end":53.715},{"sentences":[{"text":"So would you mind sending me your possible date, like, when you are post like, you know, you're available, and then I I can reply back?","start":55.92,"end":66.82,"sentiment":"neutral","sentiment_score":0.001517605000677017}],"sentiment":"neutral","sentiment_score":0.001517605000677017,"channel":1,"num_words":26,"start":55.92,"end":66.82},{"sentences":[{"text":"Oh, yeah.","start":67.72,"end":68.119995,"sentiment":"neutral","sentiment_score":0.038471560925245285},{"text":"I can certainly do that.","start":68.119995,"end":69.58,"sentiment":"neutral","sentiment_score":0.13564089685678482},{"text":"But are you available tomorrow afternoon?","start":69.72,"end":73.125,"sentiment":"neutral","sentiment_score":0.012435984797775745},{"text":"Just curious.","start":73.585,"end":74.405,"sentiment":"neutral","sentiment_score":-0.03523179143667221}],"sentiment":"neutral","sentiment_score":0.050619995469848314,"channel":0,"num_words":15,"start":67.72,"end":74.405},{"sentences":[{"text":"I'm not really sure.","start":75.795006,"end":76.995,"sentiment":"neutral","sentiment_score":-0.12315290048718452},{"text":"So I'm driving at the moment.","start":76.995,"end":78.695,"sentiment":"neutral","sentiment_score":-0.1066490647693475},{"text":"So I","start":79.235,"end":79.555,"sentiment":"neutral","sentiment_score":-0.05650139972567558}],"sentiment":"neutral","sentiment_score":-0.10379239916801453,"channel":1,"num_words":12,"start":75.795006,"end":79.555},{"sentences":[{"text":"Oh, yeah.","start":79.665,"end":80.065,"sentiment":"neutral","sentiment_score":-0.00939136277884245},{"text":"I","start":80.065,"end":80.225,"sentiment":"neutral","sentiment_score":-0.02173172682523727}],"sentiment":"neutral","sentiment_score":-0.013504817460974058,"channel":0,"num_words":3,"start":79.665,"end":80.225},{"sentences":[{"text":"like,","start":80.115005,"end":80.615005,"sentiment":"neutral","sentiment_score":0.0031893737614154816}],"sentiment":"neutral","sentiment_score":0.0031893737614154816,"channel":1,"num_words":1,"start":80.115005,"end":80.615005},{"sentences":[{"text":"understand.","start":80.225,"end":80.725,"sentiment":"neutral","sentiment_score":-0.011482693254947662}],"sentiment":"neutral","sentiment_score":-0.011482693254947662,"channel":0,"num_words":1,"start":80.225,"end":80.725},{"sentences":[{"text":"it's telling me, like, you know, yeah, it's it's the Outlook, like, and I look into.","start":80.675,"end":84.455,"sentiment":"neutral","sentiment_score":-0.02511219889856875},{"text":"So but","start":85.81,"end":86.369995,"sentiment":"neutral","sentiment_score":-0.002797352150082588}],"sentiment":"neutral","sentiment_score":-0.022632771482070286,"channel":1,"num_words":18,"start":80.675,"end":86.369995},{"sentences":[{"text":"How","start":86.310005,"end":86.47,"sentiment":"neutral","sentiment_score":0.00538843497633934}],"sentiment":"neutral","sentiment_score":0.00538843497633934,"channel":0,"num_words":1,"start":86.310005,"end":86.47},{"sentences":[{"text":"if","start":86.369995,"end":86.61,"sentiment":"neutral","sentiment_score":0.029986362904310223}],"sentiment":"neutral","sentiment_score":0.029986362904310223,"channel":1,"num_words":1,"start":86.369995,"end":86.61},{"sentences":[{"text":"about","start":86.47,"end":86.79,"sentiment":"neutral","sentiment_score":0.020744074136018753}],"sentiment":"neutral","sentiment_score":0.020744074136018753,"channel":0,"num_words":1,"start":86.47,"end":86.79},{"sentences":[{"text":"you","start":86.61,"end":86.93,"sentiment":"neutral","sentiment_score":0.02020735666155815}],"sentiment":"neutral","sentiment_score":0.02020735666155815,"channel":1,"num_words":1,"start":86.61,"end":86.93},{"sentences":[{"text":"I'll","start":86.79,"end":87.03,"sentiment":"neutral","sentiment_score":0.05074366927146912}],"sentiment":"neutral","sentiment_score":0.05074366927146912,"channel":0,"num_words":1,"start":86.79,"end":87.03},{"sentences":[{"text":"if","start":86.93,"end":87.17,"sentiment":"neutral","sentiment_score":0.06434360891580582}],"sentiment":"neutral","sentiment_score":0.06434360891580582,"channel":1,"num_words":1,"start":86.93,"end":87.17},{"sentences":[{"text":"send","start":87.03,"end":87.270004,"sentiment":"neutral","sentiment_score":0.035406969487667084}],"sentiment":"neutral","sentiment_score":0.035406969487667084,"channel":0,"num_words":1,"start":87.03,"end":87.270004},{"sentences":[{"text":"you","start":87.17,"end":87.33,"sentiment":"neutral","sentiment_score":0.04827657714486122}],"sentiment":"neutral","sentiment_score":0.04827657714486122,"channel":1,"num_words":1,"start":87.17,"end":87.33},{"sentences":[{"text":"it","start":87.270004,"end":87.67,"sentiment":"neutral","sentiment_score":0.05907497927546501}],"sentiment":"neutral","sentiment_score":0.05907497927546501,"channel":0,"num_words":1,"start":87.270004,"end":87.67},{"sentences":[{"text":"can","start":87.33,"end":87.83,"sentiment":"neutral","sentiment_score":0.056367721408605576}],"sentiment":"neutral","sentiment_score":0.056367721408605576,"channel":1,"num_words":1,"start":87.33,"end":87.83},{"sentences":[{"text":"I'll send it to you?","start":87.67,"end":88.97,"sentiment":"neutral","sentiment_score":0.05007127299904823}],"sentiment":"neutral","sentiment_score":0.05007127299904823,"channel":0,"num_words":5,"start":87.67,"end":88.97},{"sentences":[{"text":"if you if you send me your possible dates, and I'll I'll I'll see.","start":88.61,"end":93.909996,"sentiment":"neutral","sentiment_score":0.05157889984548092},{"text":"I'll reply back.","start":94.61,"end":95.57,"sentiment":"neutral","sentiment_score":0.06718955437342326},{"text":"Yeah?","start":95.57,"end":96.07,"sentiment":"neutral","sentiment_score":0.06967095285654068}],"sentiment":"neutral","sentiment_score":0.055185789656307965,"channel":1,"num_words":18,"start":88.61,"end":96.07},{"sentences":[{"text":"Oh, yeah.","start":97.11,"end":97.51,"sentiment":"neutral","sentiment_score":0.14086933806538582},{"text":"I can certainly do that.","start":97.51,"end":98.71,"sentiment":"neutral","sentiment_score":0.3028747081756592},{"text":"And I'll I'll just reach out and to confirm if you're available on that day.","start":98.71,"end":103.365,"sentiment":"neutral","sentiment_score":0.1492872382203738},{"text":"But, yeah, I'll send you that email after this.","start":103.505,"end":105.765,"sentiment":"neutral","sentiment_score":0.10507129629453023},{"text":"I also wanted to make sure since it's been a while.","start":106.065,"end":108.305,"sentiment":"neutral","sentiment_score":0.005174763331359083}],"sentiment":"neutral","sentiment_score":0.11995202032405705,"channel":0,"num_words":42,"start":97.11,"end":108.305},{"sentences":[{"text":"Is that sincere maneda at","start":108.305,"end":111.604996,"sentiment":"neutral","sentiment_score":0.009230108186602592}],"sentiment":"neutral","sentiment_score":0.009230108186602592,"channel":0,"num_words":5,"start":108.305,"end":111.604996},{"sentences":[{"text":"Yes.","start":111.935,"end":112.435,"sentiment":"neutral","sentiment_score":0.008028990589082241}],"sentiment":"neutral","sentiment_score":0.008028990589082241,"channel":1,"num_words":1,"start":111.935,"end":112.435},{"sentences":[{"text":"burwood?","start":112.065,"end":112.565,"sentiment":"neutral","sentiment_score":0.0034635881893336773}],"sentiment":"neutral","sentiment_score":0.0034635881893336773,"channel":0,"num_words":1,"start":112.065,"end":112.565},{"sentences":[{"text":"Dot n s w dot gov dot a u.","start":115.19,"end":117.43,"sentiment":"neutral","sentiment_score":0.0035397286216417947},{"text":"Yep.","start":117.43,"end":117.83,"sentiment":"neutral","sentiment_score":0.07047950476408005},{"text":"That's it.","start":117.83,"end":118.65,"sentiment":"neutral","sentiment_score":0.10375380516052246}],"sentiment":"neutral","sentiment_score":0.02582038938999176,"channel":1,"num_words":12,"start":115.19,"end":118.65},{"sentences":[{"text":"Alright.","start":119.35,"end":119.85,"sentiment":"neutral","sentiment_score":0.201510950922966},{"text":"Gotcha.","start":119.91,"end":120.41,"sentiment":"neutral","sentiment_score":0.24872669577598572},{"text":"I'll send it to you after this.","start":120.71,"end":122.57,"sentiment":"neutral","sentiment_score":0.28632808157375883},{"text":"Drive safe, mate.","start":122.95,"end":124.09,"sentiment":"positive","sentiment_score":0.33588950832684833},{"text":"And, yeah, hopefully, I will keep in touch.","start":124.39,"end":126.729996,"sentiment":"neutral","sentiment_score":0.2973710037767887}],"sentiment":"neutral","sentiment_score":0.2920585386455059,"channel":0,"num_words":20,"start":119.35,"end":126.729996},{"sentences":[{"text":"Sure.","start":127.504875,"end":127.98487,"sentiment":"neutral","sentiment_score":0.29875448346138},{"text":"Thanks.","start":127.98487,"end":128.46487,"sentiment":"positive","sentiment_score":0.4666090309619904},{"text":"Take care.","start":128.46487,"end":129.10487,"sentiment":"positive","sentiment_score":0.37398748099803925},{"text":"Bye for now.","start":129.10487,"end":130.00487,"sentiment":"neutral","sentiment_score":0.26131486892700195}],"sentiment":"neutral","sentiment_score":0.328183297600065,"channel":1,"num_words":7,"start":127.504875,"end":130.00487},{"sentences":[{"text":"Yeah.","start":130.72493,"end":130.96494,"sentiment":"neutral","sentiment_score":0.22996842861175537},{"text":"Take care.","start":130.96494,"end":131.44493,"sentiment":"neutral","sentiment_score":0.27112121880054474},{"text":"Bye bye.","start":131.44493,"end":132.10493,"sentiment":"neutral","sentiment_score":0.15542539209127426}],"sentiment":"neutral","sentiment_score":0.21661233007907868,"channel":0,"num_words":5,"start":130.72493,"end":132.10493}]},"summary":{"result":"success","short":"The customer, Andrew, calls the agent, Caesar, to follow up on their previous conversation about the AI MDR platform and asks for a demo. Caesar is unable to access his email or calendar at the moment, but agrees to send an email with possible dates and the customer will reply. The customer also confirms the agent's address and wishes them a good day."},"intents":{"segments":[{"text":"And I I just wanted to follow-up, mate, if if you're available for a really quick demo with our CTO. Okay.","start_word":64,"end_word":84,"intents":[{"intent":"Follow-up","confidence_score":0.067285135}]},{"text":"Oh, yeah.","start_word":141,"end_word":142,"intents":[{"intent":"Request and confirm availability","confidence_score":0.016851418}]},{"text":"But are you available tomorrow afternoon? Just curious.","start_word":148,"end_word":155,"intents":[{"intent":"Confirm availability","confidence_score":0.4560749}]},{"text":"if you if you send me your possible dates, and I'll I'll I'll see. I'll reply back. Yeah?","start_word":206,"end_word":223,"intents":[{"intent":"Send email","confidence_score":0.33950275}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. Caesar? Yes. Yes.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.09753744304180144},{"text":"This is here. How can I help you?","start_word":6,"end_word":13,"sentiment":"positive","sentiment_score":0.35360217094421387},{"text":"Oh, yes. Well, this is Andrew. It's I don't think that you still remember because we have actually spoken a few months ago. And at the time, you were busy, so I sent you our email with some information about our compliance with the AI MDR platform called Vigilance AI. And I I just wanted to follow-up, mate, if if you're available for a really quick demo with our CTO. Okay. It's been a long time. I'm driving at the moment. I'm not sure. I do not have a, like, a access to my email or the calendar at the moment. So would you mind sending me your possible date, like, when you are post like, you know, you're available, and then I I can reply back? Oh, yeah. I can certainly do that. But are you available tomorrow afternoon? Just curious. I'm not really sure. So I'm driving at the moment. So I Oh, yeah. I like, understand. it's telling me, like, you know, yeah, it's it's the Outlook, like, and I look into. So but How if about you I'll if send you it can I'll send it to you? if you if you send me your possible dates, and I'll I'll I'll see. I'll reply back. Yeah? Oh, yeah. I can certainly do that. And I'll I'll just reach out and to confirm if you're available on that day. But, yeah, I'll send you that email after this. I also wanted to make sure since it's been a while. Is that sincere maneda at Yes. burwood? Dot n s w dot gov dot a u. Yep. That's it. Alright. Gotcha. I'll send it to you after this.","start_word":14,"end_word":293,"sentiment":"neutral","sentiment_score":0.03806307911872864},{"text":"Drive safe, mate.","start_word":294,"end_word":296,"sentiment":"positive","sentiment_score":0.34772396087646484},{"text":"And, yeah, hopefully, I will keep in touch. Sure.","start_word":297,"end_word":305,"sentiment":"neutral","sentiment_score":0.29331260919570923},{"text":"Thanks. Take care.","start_word":306,"end_word":308,"sentiment":"positive","sentiment_score":0.4068458676338196},{"text":"Bye for now. Yeah. Take care. Bye bye.","start_word":309,"end_word":316,"sentiment":"neutral","sentiment_score":0.2312875390052795}],"average":{"sentiment":"neutral","sentiment_score":0.06654750986466786}}}}