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Good morning. This is Melissa from accounts. Am I speaking to Efa Lamia? Did I pronounce your first name right?\n\nOkay. Perfect. How are you today? That's that's great to hear. I'm fine.\n\nThank you so much for answering your my phone call. Miss Lamia, this is in reference to your upgrade request or advised by our tech team that you would like to upgrade your Internet subscription from the basic plan to standard. So we just wanted to let you know I could see in here that your current plan is a basic plan which already been paid, and we already paid this for the network. So if we upgraded your plan today, you still needs to pay for the standard plan. However, on our end, we would like to let you know it would be better to process the upgrade, start of your next billing cycle, which is in August, so you don't need to pay doubled.\n\nYes. By August 1. Yes. 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Yeah. Yeah. Yeah. I'm good. How are you? Yeah. Yeah. Yes. August. 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Good morning. This is Melissa from accounts. Am I speaking to Efa Lamia? Did I pronounce your first name right?\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Okay. Perfect. How are you today?\n\nChannel 1: Yeah. I'm good. How are you?\n\nChannel 0: That's that's great to hear. I'm fine. Thank you so much for answering your my phone call. Miss Lamia, this is in reference to your upgrade request or advised by our tech team that you would like to upgrade your Internet subscription from\n\nChannel 1: Yeah.\n\nChannel 0: the basic\n\nChannel 1: Yeah.\n\nChannel 0: plan to standard. So we just wanted to let you know I could see in here that your current plan is a basic plan which already been paid, and we already paid this for the network. So\n\nChannel 1: Yes.\n\nChannel 0: if we upgraded your plan today, you still needs to pay for the standard plan. 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