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Ellie. How are you going? I'm good. I'm so sorry. I I was hoping to get it out yesterday, but it's probably full until Friday.\n\nOh, great. Good. Oh, sweet. I thought I said it earlier in the week. So Pardon?\n\nOh, sweet. Yeah. No. So, look, I mean yeah. It's it's definitely it's definitely there by then.\n\nIt's definitely there. The whole thing's written up, but just running. I I looked at the proposal that I sent out, and I realized that I actually didn't we didn't say we'd do smaller events. We said we'd do larger events. So I'm rerunning the larger events because that's what the client wants it.\n\nThat was yeah. No. No. Still no. No.\n\nNo. Yeah. No. Look. I appreciate that.\n\nAnd I I am sorry. I I'm sure I did say it would be Wednesday. We just noticed one thing, and we're like, well, better it's better to get that done before than than submit it without it. So yeah. Right.\n\nAwesome. Thanks, Alex. See you. Yes. Yes.\n\nDefinitely. Alright, mate. I'll speak to you soon. 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How are you going?\n\nChannel 1: Good, Alex. How are you, mate?\n\nChannel 0: I'm good. I'm so sorry. I I was hoping to get it out yesterday, but it's probably full until Friday.\n\nChannel 1: No. No. That's fine. That's fine. We're expecting Friday.\n\nI was just calling in to see make sure.\n\nChannel 0: Oh, great. Good.\n\nChannel 1: No. No. You're you're fine, mate. You're fine.\n\nChannel 0: Oh, sweet.\n\nChannel 1: We we've got\n\nChannel 0: I\n\nChannel 1: an\n\nChannel 0: thought\n\nChannel 1: Internet.\n\nChannel 0: I said\n\nChannel 1: It's just\n\nChannel 0: it earlier\n\nChannel 1: a it's\n\nChannel 0: in\n\nChannel 1: just Friday.\n\nChannel 0: the week. So\n\nChannel 1: No.\n\nChannel 0: Pardon?\n\nChannel 1: That's that's that's so fine.\n\nChannel 0: Oh,\n\nChannel 1: We'll, we're just gonna submit it to our client by Friday.\n\nChannel 0: sweet. Yeah. No. So, look, I mean yeah. It's it's definitely it's definitely there by then.\n\nIt's definitely there. 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mate.","start":86.36694,"end":86.92694,"sentiment":"neutral","sentiment_score":0.1615230068564415}],"sentiment":"neutral","sentiment_score":0.18512150396903357,"channel":0,"num_words":6,"start":85.24694,"end":86.92694},{"sentences":[{"text":"I'll speak to you soon.","start":86.92694,"end":88.06694,"sentiment":"neutral","sentiment_score":0.32147539854049684}],"sentiment":"neutral","sentiment_score":0.32147539854049684,"channel":0,"num_words":5,"start":86.92694,"end":88.06694},{"sentences":[{"text":"Bye.","start":88.14,"end":88.64,"sentiment":"neutral","sentiment_score":0.18584999442100525}],"sentiment":"neutral","sentiment_score":0.18584999442100525,"channel":1,"num_words":1,"start":88.14,"end":88.64},{"sentences":[{"text":"Bye.","start":89.00694,"end":89.50694,"sentiment":"neutral","sentiment_score":-0.13651150465011597}],"sentiment":"neutral","sentiment_score":-0.13651150465011597,"channel":0,"num_words":1,"start":89.00694,"end":89.50694}]},"summary":{"result":"success","short":"The customer is calling to confirm a proposal and the agent apologizes for the delay. The customer explains that they were not expecting the proposal to happen on Friday and apologizes for the misunderstanding. The agent reassures the customer that they will submit the proposal by Friday and apologizes for the misunderstanding. They end the call on a positive note."},"intents":{"segments":[{"text":"Oh, We'll, we're just gonna submit it to our client by Friday. sweet.","start_word":91,"end_word":103,"intents":[{"intent":"Submit proposal","confidence_score":0.028596042}]},{"text":"I was just calling to see make sure it was where it was. yeah.","start_word":190,"end_word":203,"intents":[{"intent":"Check status","confidence_score":0.010659738}]}]},"sentiments":{"segments":[{"text":"Hi, Ellie. How are you going?","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.24505415558815},{"text":"Good, Alex. How are you, mate? I'm good.","start_word":6,"end_word":13,"sentiment":"positive","sentiment_score":0.46415573358535767},{"text":"I'm so sorry. I I was hoping to get it out yesterday, but it's probably full until Friday. No. No. That's fine. That's fine. We're expecting Friday. I was just calling in to see make sure.","start_word":14,"end_word":49,"sentiment":"neutral","sentiment_score":-0.0367404967546463},{"text":"Oh, great.","start_word":50,"end_word":51,"sentiment":"positive","sentiment_score":0.37772881984710693},{"text":"Good. No. No. You're you're fine, mate. You're fine. Oh, sweet. We we've got I an thought Internet. I said It's just it earlier a it's in just Friday. the week. So No. Pardon? That's that's that's so fine. Oh, We'll, we're just gonna submit it to our client by Friday. sweet. Yeah. No. So, look, I mean yeah. It's it's definitely it's definitely there by then. It's definitely there. The whole thing's written up, but just running. I I looked at the proposal that I sent out, and I realized that I actually didn't we didn't say we'd do smaller events. We said we'd do larger events. So I'm rerunning the larger events because that's what the client wants it. Alright. That's okay. No. That that's That fine. was As long as as long as it's prior. I was just calling to see make sure it was where it was. yeah. But not not that No. I No. thought Still you guys weren't gonna do it. I was just calling to check-in. no. No. No. Yeah. No. Look. I appreciate that. And I I am sorry. I I'm sure I did say it would be Wednesday. We just noticed one thing, and we're like, well, better it's better to get that done before than than submit it without it. So You're yeah. alright, mate. Alright.","start_word":52,"end_word":277,"sentiment":"neutral","sentiment_score":0.02075282856822014},{"text":"Awesome.","start_word":278,"end_word":278,"sentiment":"positive","sentiment_score":0.4125734865665436},{"text":"Right. No. No. That's perfect. I'll leave you till then. Oh, that's all I wanted.","start_word":279,"end_word":293,"sentiment":"neutral","sentiment_score":0.1647319197654724},{"text":"That's all good. Awesome. Thanks, We'll we'll hear Alex.","start_word":294,"end_word":302,"sentiment":"positive","sentiment_score":0.42737433314323425},{"text":"you on Friday. Thanks, See mate. you. Yes. Yes. Definitely. Alright, mate. I'll speak to you soon. Bye. Bye.","start_word":303,"end_word":321,"sentiment":"neutral","sentiment_score":0.23133997540724904}],"average":{"sentiment":"neutral","sentiment_score":0.07606678116388661}}}}