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Yeah. Yep. Okay. Yes. Oh, yep. Yep. Yeah. Absolutely. Yeah. Yeah. Yeah. Sure. Absolutely. Look, we turn around things pretty quick because it's me and one other engineer. So, yeah, we typically try to work with only a few people. So, yeah, if if if it's yeah. Absolutely happy to support. But, yeah, the I guess the more information you can give us, the better. Who do you know who were you speaking with Chris from eight bucks, or is it Brad? Yeah. Yeah. Yeah. Pietro. Yeah. Sorry. Pietro. Yep. Yeah. Sure. Yeah. Sure. Yeah. Easy. Yeah. Easy. Yeah. Absolutely. So it's alex, a l e x, dot simmons, s I, m m, o n s, @swmconsulting.com.au. Yeah. Brilliant. Yeah. Look. Yeah. We can we certainly we can help. We've done plenty of those assessments, and that we know that area relatively well. We're working through a few where it may not get up, but, yeah, there's a lot of there's there's a lot going on in that space and, yeah, it's a it's a work in progress to how Melbourne was gonna manage it. Yeah. Yeah. So Southbank is flood prone during a coastal 1% event and climate change. And, essentially, any development that hasn't been approved previously has started to get really to have real difficult difficulty getting approved if residents if it's gonna be, like, residents, people who are gonna stay overnight. And so they Melbourne Water say that they need a emergency management plan, but we can't develop emergency management plan because there's no gauged data that actually is relevant to Southbank. And so it's kinda like the chicken and the egg where, you know, the if if all the if all the big developers paid for it, then maybe you'd be able to get all your developments through, but Melbourne Water haven't got the finances. And so and it's a big project, and they need, like, a calibrated gauge and all this other stuff. So they're trying to work out a different way to manage it. And some of them have, like, for example, one housing I can't remember which street it is, but they've got, like, a a raised path footpath that goes to directly to the casino. So and and that's how they can get around access. So they get into the casino, and then you can get out safely from the casino. But, you know, that that also probably was a custom fortune I'm imagining to to integrate with the casino. So there yeah. There's been things floated, like, raised floating access and all this other stuff, but nothing's really been confirmed just yet. But but yeah. So it it is a bit of a space that yeah. I I know quite a few bigger companies that are kind of in waiting waiting for a response, ready for some information, waiting for some detail about how it's gonna be managed. Oh, fabulous. Okay. Fantastic. Right. Easy. Yeah. Can you also in that email tell me what what your time frames are? What like, what you'd like so that I can try to meet to as fast as I can? Oh, okay. Sure. Sure. Sure. Yeah. Yeah. Easy. Okay. Yeah. Yeah. Easy. Okay. Alright. Thank you. Yeah. Yeah. I can I can I'll look at that? No. No worries at all. I'll I'll look out for your email. Thank you. Cheers. 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Alex speaking. Is that me with consulting? Good. Thank you, Freddie.\n\nHow are you? Yes. Yep. Yeah. Okay.\n\nThe area gets pretty flooded. Yep. Yep. Yes. Oh, okay.\n\nI I thought yeah. Yeah. Yeah. Yeah. Yep.\n\nOkay. Yes. Oh, yep. Yep. Yeah.\n\nAbsolutely. Yeah. Yeah. Yeah. Sure.\n\nAbsolutely. Look, we turn around things pretty quick because it's me and one other engineer. So, yeah, we typically try to work with only a few people. So, yeah, if if if it's yeah. Absolutely happy to support.\n\nBut, yeah, the I guess the more information you can give us, the better. Who do you know who were you speaking with Chris from eight bucks, or is it Brad? Yeah. Yeah. Yeah.\n\nPietro. Yeah. Sorry. Pietro. Yep.\n\nYeah. Sure. Yeah. Sure. Yeah.\n\nEasy. Yeah. Easy. Yeah. Absolutely.\n\nSo it's alex, a l e x, dot simmons, s I, m m, o n s, @swmconsulting.com.au. Yeah. Brilliant. Yeah. Look.\n\nYeah. We can we certainly we can help. We've done plenty of those assessments, and that we know that area relatively well. We're working through a few where it may not get up, but, yeah, there's a lot of there's there's a lot going on in that space and, yeah, it's a it's a work in progress to how Melbourne was gonna manage it. Yeah.\n\nYeah. So Southbank is flood prone during a coastal 1% event and climate change. And, essentially, any development that hasn't been approved previously has started to get really to have real difficult difficulty getting approved if residents if it's gonna be, like, residents, people who are gonna stay overnight. And so they Melbourne Water say that they need a emergency management plan, but we can't develop emergency management plan because there's no gauged data that actually is relevant to Southbank. And so it's kinda like the chicken and the egg where, you know, the if if all the if all the big developers paid for it, then maybe you'd be able to get all your developments through, but Melbourne Water haven't got the finances.\n\nAnd so and it's a big project, and they need, like, a calibrated gauge and all this other stuff. So they're trying to work out a different way to manage it. And some of them have, like, for example, one housing I can't remember which street it is, but they've got, like, a a raised path footpath that goes to directly to the casino. So and and that's how they can get around access. So they get into the casino, and then you can get out safely from the casino.\n\nBut, you know, that that also probably was a custom fortune I'm imagining to to integrate with the casino. So there yeah. There's been things floated, like, raised floating access and all this other stuff, but nothing's really been confirmed just yet. But but yeah. So it it is a bit of a space that yeah.\n\nI I know quite a few bigger companies that are kind of in waiting waiting for a response, ready for some information, waiting for some detail about how it's gonna be managed. Oh, fabulous. Okay. Fantastic. Right.\n\nEasy. Yeah. Can you also in that email tell me what what your time frames are? What like, what you'd like so that I can try to meet to as fast as I can? Oh, okay.\n\nSure. Sure. Sure. Yeah. Yeah.\n\nEasy. Okay. Yeah. Yeah. Easy.\n\nOkay. Alright. Thank you. Yeah. Yeah.\n\nI can I can I'll look at that? No. No worries at all. I'll I'll look out for your email. Thank you.\n\nCheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.68,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.008748391643166542},{"text":"Alex speaking.","start":2.1599998,"end":2.96,"sentiment":"neutral","sentiment_score":0.0069713289849460125},{"text":"Is that me with consulting?","start":2.96,"end":4.18,"sentiment":"neutral","sentiment_score":0.026378799974918366},{"text":"Good.","start":8.24,"end":8.48,"sentiment":"positive","sentiment_score":0.461040198802948},{"text":"Thank you, Freddie.","start":8.48,"end":9.2,"sentiment":"positive","sentiment_score":0.5404602289199829}],"sentiment":"neutral","sentiment_score":0.18641716125421226,"num_words":12,"start":1.68,"end":9.2},{"sentences":[{"text":"How are 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it's alex, a l e x, dot simmons, s I, m m, o n s, @swmconsulting.com.au.","start":174.11,"end":188.52501,"sentiment":"neutral","sentiment_score":0.03567902283633456},{"text":"Yeah.","start":192.02501,"end":192.18501,"sentiment":"neutral","sentiment_score":0.20852763950824735},{"text":"Brilliant.","start":192.18501,"end":192.505,"sentiment":"positive","sentiment_score":0.5352917909622192},{"text":"Yeah.","start":192.505,"end":192.74501,"sentiment":"neutral","sentiment_score":0.15070366859436035},{"text":"Look.","start":192.74501,"end":192.985,"sentiment":"neutral","sentiment_score":0.11159425973892212}],"sentiment":"neutral","sentiment_score":0.0767933689057827,"num_words":21,"start":174.11,"end":192.985},{"sentences":[{"text":"Yeah.","start":192.985,"end":193.145,"sentiment":"neutral","sentiment_score":0.09708265215158464},{"text":"We can we certainly we can help.","start":193.145,"end":194.74501,"sentiment":"neutral","sentiment_score":0.13286697970969336},{"text":"We've done plenty of those assessments, and that we know that area relatively well.","start":194.74501,"end":199.93001,"sentiment":"neutral","sentiment_score":0.05683890410831997},{"text":"We're working through a few where it may not get up, but, yeah, there's a lot of there's there's a lot going on in that space and, yeah, it's a it's a work in progress to how Melbourne was gonna manage it.","start":199.93001,"end":213.045,"sentiment":"neutral","sentiment_score":0.0014560946950777655},{"text":"Yeah.","start":219.125,"end":219.625,"sentiment":"neutral","sentiment_score":-0.018971696496009827}],"sentiment":"neutral","sentiment_score":0.02869354535897191,"num_words":65,"start":192.985,"end":219.625},{"sentences":[{"text":"Yeah.","start":222.805,"end":223.305,"sentiment":"neutral","sentiment_score":-0.06159619987010956},{"text":"So Southbank is flood prone during a coastal 1% event and climate change.","start":223.525,"end":231.62999,"sentiment":"neutral","sentiment_score":-0.24167300416873053},{"text":"And, essentially, any development that hasn't been approved previously has started to get really to have real difficult difficulty getting approved if residents if it's gonna be, like, residents, people who are gonna stay overnight.","start":231.68999,"end":249.665,"sentiment":"negative","sentiment_score":-0.39554801412991114},{"text":"And so they Melbourne Water say that they need a emergency management plan, but we can't develop emergency management plan because there's no gauged data that actually is relevant to Southbank.","start":249.665,"end":265.2,"sentiment":"neutral","sentiment_score":-0.25604644682138195},{"text":"And so it's kinda like the chicken and the egg where, you know, the if if all the if all the big developers paid for it, then maybe you'd be able to get all your developments through, but Melbourne Water haven't got the 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fabulous.","start":355.98,"end":356.565,"sentiment":"positive","sentiment_score":0.7026734948158264},{"text":"Okay.","start":370.325,"end":370.725,"sentiment":"positive","sentiment_score":0.5367245674133301},{"text":"Fantastic.","start":370.725,"end":371.225,"sentiment":"positive","sentiment_score":0.7143352627754211},{"text":"Right.","start":385.16,"end":385.66,"sentiment":"neutral","sentiment_score":0.11272812634706496}],"sentiment":"neutral","sentiment_score":0.03372719410706211,"num_words":37,"start":339.435,"end":385.66},{"sentences":[{"text":"Easy.","start":424.93,"end":425.16998,"sentiment":"neutral","sentiment_score":0.23293858766555783},{"text":"Yeah.","start":425.16998,"end":425.41,"sentiment":"neutral","sentiment_score":0.08367480337619781},{"text":"Can you also in that email tell me what what your time frames are?","start":425.41,"end":429.33,"sentiment":"neutral","sentiment_score":0.03575849859043956},{"text":"What like, what you'd like so that I can try to meet to as fast as I can?","start":429.33,"end":433.50998,"sentiment":"neutral","sentiment_score":0.0267256631826361},{"text":"Oh, okay.","start":438.53,"end":439.34998,"sentiment":"neutral","sentiment_score":-0.028418967500329018}],"sentiment":"neutral","sentiment_score":0.03448489926651948,"num_words":36,"start":424.93,"end":439.34998},{"sentences":[{"text":"Sure.","start":442.24503,"end":442.74503,"sentiment":"neutral","sentiment_score":0.017224494367837906},{"text":"Sure.","start":442.80502,"end":442.965,"sentiment":"neutral","sentiment_score":0.012585335411131382},{"text":"Sure.","start":442.965,"end":443.20502,"sentiment":"neutral","sentiment_score":0.017168844118714333},{"text":"Yeah.","start":443.20502,"end":443.70502,"sentiment":"neutral","sentiment_score":0.03033769130706787},{"text":"Yeah.","start":445.52502,"end":445.765,"sentiment":"neutral","sentiment_score":0.09948613494634628}],"sentiment":"neutral","sentiment_score":0.03536050003021955,"num_words":5,"start":442.24503,"end":445.765},{"sentences":[{"text":"Easy.","start":445.765,"end":446.08502,"sentiment":"neutral","sentiment_score":0.13961446285247803},{"text":"Okay.","start":446.08502,"end":446.58502,"sentiment":"neutral","sentiment_score":0.06766922771930695},{"text":"Yeah.","start":448.26096,"end":448.50095,"sentiment":"neutral","sentiment_score":0.07632150501012802},{"text":"Yeah.","start":448.50095,"end":448.74094,"sentiment":"neutral","sentiment_score":0.11253896355628969},{"text":"Easy.","start":448.74094,"end":449.14093,"sentiment":"neutral","sentiment_score":0.15131349861621857}],"sentiment":"neutral","sentiment_score":0.10949153155088424,"num_words":5,"start":445.765,"end":449.14093},{"sentences":[{"text":"Okay.","start":449.14093,"end":449.46094,"sentiment":"neutral","sentiment_score":0.1045343056321144},{"text":"Alright.","start":449.46094,"end":449.78094,"sentiment":"neutral","sentiment_score":0.21714811027050016},{"text":"Thank 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you.","start":454.42093,"end":455.16095,"sentiment":"positive","sentiment_score":0.6344489455223083}],"sentiment":"neutral","sentiment_score":0.23010895435105672,"num_words":22,"start":450.58093,"end":455.16095},{"sentences":[{"text":"Cheers.","start":456.02094,"end":456.26093,"sentiment":"positive","sentiment_score":0.5794646739959717},{"text":"Bye.","start":456.26093,"end":456.76093,"sentiment":"neutral","sentiment_score":-0.09731891006231308}],"sentiment":"neutral","sentiment_score":0.2410728819668293,"num_words":2,"start":456.02094,"end":456.76093}]}}]},{"alternatives":[{"transcript":"Hi, Alex. Good day. My name is Freddie. I'm calling from Multiplex. How are you today? Good. Thank you. I was doing a little bit of a research online, and we're actually looking for a flood consultant to do a bit of an investigation for us as part of our insurance for for a project we're working on. We're we're working at Melbourne Square, Tower 6, which is development in in Southbank. Yeah. Yeah. Yep. We we've heard. So, look, as part of our insurance, we yeah. Basically, we need to get a report done or a report firmed up based on, yeah, the I guess the area and the specifics of the job. So what happened on on where did it actually the fourth tower that is being built as part of this particular development? And we're actually building one of those towers concurrently, and this is the new one. We'd previously used yeah. We'd previously used a company called a Flock, I believe they're called. A Flock. Yep. Right? But they have been extremely difficult to to get in contact with to re up, I guess, the report that they've they've already done. So we've tried to reach out to them a number of times, and now we're in a bit of a pickle where we actually need this we need to tick off some boxes for insurance. And we've previously been directing these to, but we just can't get in contact with them for the life of us. So we're looking elsewhere at the moment. So that's a bit of context of where we're at. So I'm hoping to send an email to yourself or someone within your company to see if if this particular scope would be something that you guys could do and if you could provide a bit of a fee and then timing is quite important too. Yeah. Okay. Excellent. Yep. Yep. Chris. Yeah. Chris Chris Brad Bradshaw, I believe his name is. Yep. Yeah. Bradshaw. That's right. So, yeah, basically, we we're sort of in a bit of predicament now. We need to need to get these items closed ASAP, and, yeah, they've just been difficult to get on to. So if it's okay, can I grab your email address? I'll put you an email with some details. Yeah. Yep. Yep. Yep. No problem. Okay. Excellent, mate. Okay. Okay. Yeah. Can you elaborate on that a little bit? We've sort of heard about that with Melbourne Water. Yep. Right. Yeah. Yeah. Right. I understand. Okay. Okay. Alright. Right. Yep. Yep. Yeah. Okay. Yeah. Okay. I understand. Okay. Well, the the good thing about this this project is we've we've got our planning permit or client got their planning permit and, you know, we've got Melbourne Water approval on on the project itself. The this this is more around closing out some items for our own insurance policy for for the project. So yeah. So it's it's it's yeah. They're getting this project going, but, yeah, we just need some help on this particular front. So I'll I'll I'm gonna send an email with as much information as I can. So I hope with with with Chris and the flux was that because they already done a report for Tower 1, which is the adjoining building that we're we're hoping to just get it basically in a a letterhead from him saying that, you know, this report can be adopted given it's part of the same phone just next door. But I'll I'll I'll just I'll just give you a bit of context in the email as well as much information as I can. And then if you could, yeah, have a look at it, provide a bit of a fee proposal, and then a timing as well is gonna be key. And then respond back, that'd be fantastic. Excellent. Yeah. It's yeah. To to be honest with you, I was, like, I was hoping to get, like, responses from Chris, like, this week. But I understand you've gotta pick it up and review. That's that's where I'm at at the moment. So I'm I'm ask I'm just asking for your best, yeah, your best your best possible turnaround. That's what I'm asking. Yeah. Cool. Alright. Thank you, mate. Thanks, mate. Bye. Thanks. 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Alex. Good day. My name is Freddie. I'm calling from Multiplex. How are you today?\n\nGood. Thank you. I was doing a little bit of a research online, and we're actually looking for a flood consultant to do a bit of an investigation for us as part of our insurance for for a project we're working on. We're we're working at Melbourne Square, Tower 6, which is development in in Southbank. Yeah.\n\nYeah. Yep. We we've heard. So, look, as part of our insurance, we yeah. Basically, we need to get a report done or a report firmed up based on, yeah, the I guess the area and the specifics of the job.\n\nSo what happened on on where did it actually the fourth tower that is being built as part of this particular development? And we're actually building one of those towers concurrently, and this is the new one. We'd previously used yeah. We'd previously used a company called a Flock, I believe they're called. A Flock.\n\nYep. Right? But they have been extremely difficult to to get in contact with to re up, I guess, the report that they've they've already done. So we've tried to reach out to them a number of times, and now we're in a bit of a pickle where we actually need this we need to tick off some boxes for insurance. And we've previously been directing these to, but we just can't get in contact with them for the life of us.\n\nSo we're looking elsewhere at the moment. So that's a bit of context of where we're at. So I'm hoping to send an email to yourself or someone within your company to see if if this particular scope would be something that you guys could do and if you could provide a bit of a fee and then timing is quite important too. Yeah. Okay.\n\nExcellent. Yep. Yep. Chris. Yeah.\n\nChris Chris Brad Bradshaw, I believe his name is. Yep. Yeah. Bradshaw. That's right.\n\nSo, yeah, basically, we we're sort of in a bit of predicament now. We need to need to get these items closed ASAP, and, yeah, they've just been difficult to get on to. So if it's okay, can I grab your email address? I'll put you an email with some details. Yeah.\n\nYep. Yep. Yep. No problem. Okay.\n\nExcellent, mate. Okay. Okay. Yeah. Can you elaborate on that a little bit?\n\nWe've sort of heard about that with Melbourne Water. Yep. Right. Yeah. Yeah.\n\nRight. I understand. Okay. Okay. Alright.\n\nRight. Yep. Yep. Yeah. Okay.\n\nYeah. Okay. I understand. Okay. Well, the the good thing about this this project is we've we've got our planning permit or client got their planning permit and, you know, we've got Melbourne Water approval on on the project itself.\n\nThe this this is more around closing out some items for our own insurance policy for for the project. So yeah. So it's it's it's yeah. They're getting this project going, but, yeah, we just need some help on this particular front. So I'll I'll I'm gonna send an email with as much information as I can.\n\nSo I hope with with with Chris and the flux was that because they already done a report for Tower 1, which is the adjoining building that we're we're hoping to just get it basically in a a letterhead from him saying that, you know, this report can be adopted given it's part of the same phone just next door. But I'll I'll I'll just I'll just give you a bit of context in the email as well as much information as I can. And then if you could, yeah, have a look at it, provide a bit of a fee proposal, and then a timing as well is gonna be key. And then respond back, that'd be fantastic. Excellent.\n\nYeah. It's yeah. To to be honest with you, I was, like, I was hoping to get, like, responses from Chris, like, this week. But I understand you've gotta pick it up and review. That's that's where I'm at at the moment.\n\nSo I'm I'm ask I'm just asking for your best, yeah, your best your best possible turnaround. That's what I'm asking. Yeah. Cool. Alright.\n\nThank you, mate. Thanks, mate. Bye. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Alex.","start":3.28,"end":4.1,"sentiment":"neutral","sentiment_score":0.03618880733847618},{"text":"Good day.","start":4.72,"end":5.12,"sentiment":"positive","sentiment_score":0.3601157069206238},{"text":"My name is Freddie.","start":5.12,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.18721798807382584},{"text":"I'm calling from Multiplex.","start":5.8399997,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.1859140321612358},{"text":"How are you today?","start":6.8799996,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.24477627128362656}],"sentiment":"neutral","sentiment_score":0.20401513716205955,"num_words":16,"start":3.28,"end":7.8599997},{"sentences":[{"text":"Good.","start":10.16,"end":10.48,"sentiment":"positive","sentiment_score":0.4798991084098816},{"text":"Thank you.","start":10.48,"end":11.3,"sentiment":"positive","sentiment_score":0.5739309191703796},{"text":"I was doing a little bit of a research online, and we're actually looking for a flood consultant to do a bit of an investigation for us as part of our insurance for for a project we're working on.","start":13.215,"end":28.67,"sentiment":"neutral","sentiment_score":0.07559744292535843},{"text":"We're we're working at Melbourne Square, Tower 6, which is development in in Southbank.","start":29.77,"end":35.23,"sentiment":"neutral","sentiment_score":0.029258700353758677},{"text":"Yeah.","start":39.61,"end":40.010002,"sentiment":"neutral","sentiment_score":-0.10860520601272584}],"sentiment":"neutral","sentiment_score":0.08556276876806167,"num_words":57,"start":10.16,"end":40.010002},{"sentences":[{"text":"Yeah.","start":40.010002,"end":40.25,"sentiment":"neutral","sentiment_score":-0.04124577343463898},{"text":"Yep.","start":40.25,"end":40.725,"sentiment":"neutral","sentiment_score":-0.006967964582145214},{"text":"We we've heard.","start":40.885,"end":41.765,"sentiment":"neutral","sentiment_score":-0.03415841981768608},{"text":"So, look, as part of our insurance, we yeah.","start":41.765,"end":44.565,"sentiment":"neutral","sentiment_score":-0.03314382624295023},{"text":"Basically, we need to get a report done or a report firmed up based on, yeah, the I guess the area and the specifics of the job.","start":44.565,"end":57.61,"sentiment":"neutral","sentiment_score":-0.035320156909249445}],"sentiment":"neutral","sentiment_score":-0.03421043098063731,"num_words":41,"start":40.010002,"end":57.61},{"sentences":[{"text":"So what happened on on where did it actually the fourth tower that is being built as part of this particular development?","start":57.61,"end":66.19,"sentiment":"neutral","sentiment_score":-0.026840145615014164},{"text":"And we're actually building one of those towers concurrently, and this is the new one.","start":67.424995,"end":72.005,"sentiment":"neutral","sentiment_score":0.0445147064824899},{"text":"We'd previously used yeah.","start":72.545,"end":74.625,"sentiment":"neutral","sentiment_score":-0.014821500750258565},{"text":"We'd previously used a company called a Flock, I believe they're called.","start":74.625,"end":80.80499,"sentiment":"neutral","sentiment_score":-0.031986807162563004},{"text":"A Flock.","start":81.34499,"end":82.09499,"sentiment":"neutral","sentiment_score":-0.017991316504776478}],"sentiment":"neutral","sentiment_score":-0.00730678051371466,"num_words":55,"start":57.61,"end":82.09499},{"sentences":[{"text":"Yep.","start":82.8,"end":83.2,"sentiment":"neutral","sentiment_score":-0.011572770774364471},{"text":"Right?","start":83.2,"end":83.6,"sentiment":"neutral","sentiment_score":-0.03521297872066498},{"text":"But they have been extremely difficult to to get in contact with to re up, I guess, the report that they've they've already done.","start":83.6,"end":92.0,"sentiment":"negative","sentiment_score":-0.38741509181757766},{"text":"So we've tried to reach out to them a number of times, and now we're in a bit of a pickle where we actually need this we need to tick off some boxes for insurance.","start":92.0,"end":101.235,"sentiment":"neutral","sentiment_score":-0.275727470432009},{"text":"And we've previously been directing these to, but we just can't get in contact with them for the life of us.","start":101.935005,"end":107.455,"sentiment":"neutral","sentiment_score":-0.3246871176220122}],"sentiment":"neutral","sentiment_score":-0.3148004742475545,"num_words":82,"start":82.8,"end":107.455},{"sentences":[{"text":"So we're looking elsewhere at the moment.","start":107.455,"end":109.295006,"sentiment":"neutral","sentiment_score":-0.2812341919967106},{"text":"So that's a bit of context of where we're at.","start":109.295006,"end":111.6,"sentiment":"neutral","sentiment_score":-0.1605927139520645},{"text":"So I'm hoping to send an email to yourself or someone within your company to see if if this particular scope would be something that you guys could do and if you could provide a bit of a fee and then timing is quite important too.","start":112.24,"end":126.82,"sentiment":"neutral","sentiment_score":0.024794843877949144},{"text":"Yeah.","start":131.165,"end":131.665,"sentiment":"neutral","sentiment_score":0.03626837581396103},{"text":"Okay.","start":133.245,"end":133.745,"sentiment":"neutral","sentiment_score":0.01542949490249157}],"sentiment":"neutral","sentiment_score":-0.03665085837531548,"num_words":65,"start":107.455,"end":133.745},{"sentences":[{"text":"Excellent.","start":138.925,"end":139.425,"sentiment":"positive","sentiment_score":0.5296372175216675},{"text":"Yep.","start":142.98,"end":143.48,"sentiment":"neutral","sentiment_score":0.211212158203125},{"text":"Yep.","start":147.06,"end":147.56,"sentiment":"neutral","sentiment_score":0.016490990296006203},{"text":"Chris.","start":150.01999,"end":150.5,"sentiment":"neutral","sentiment_score":0.005188366398215294},{"text":"Yeah.","start":150.5,"end":150.9,"sentiment":"neutral","sentiment_score":0.004295292776077986}],"sentiment":"neutral","sentiment_score":0.1533648050390184,"num_words":5,"start":138.925,"end":150.9},{"sentences":[{"text":"Chris Chris Brad Bradshaw, I believe his name is.","start":150.9,"end":153.37999,"sentiment":"neutral","sentiment_score":0.0017491732206609515},{"text":"Yep.","start":153.37999,"end":153.87999,"sentiment":"neutral","sentiment_score":0.005449253134429455},{"text":"Yeah.","start":154.9,"end":155.4,"sentiment":"neutral","sentiment_score":0.00031043123453855515},{"text":"Bradshaw.","start":155.71501,"end":156.21501,"sentiment":"neutral","sentiment_score":-0.017563484609127045},{"text":"That's right.","start":156.43501,"end":157.175,"sentiment":"neutral","sentiment_score":-0.00613733974751085}],"sentiment":"neutral","sentiment_score":-0.0005954229106594409,"num_words":14,"start":150.9,"end":157.175},{"sentences":[{"text":"So, yeah, basically, we we're sort of in a bit of predicament now.","start":157.315,"end":161.55501,"sentiment":"neutral","sentiment_score":-0.0826046707538458},{"text":"We need to need to get these items closed ASAP, and, yeah, they've just been difficult to get on to.","start":161.55501,"end":166.595,"sentiment":"neutral","sentiment_score":-0.11674541383981704},{"text":"So if it's okay, can I grab your email address?","start":166.595,"end":169.235,"sentiment":"neutral","sentiment_score":-0.00012214472517371177},{"text":"I'll put you an email with some details.","start":169.235,"end":172.03,"sentiment":"neutral","sentiment_score":0.02031868021003902},{"text":"Yeah.","start":172.09001,"end":172.59001,"sentiment":"neutral","sentiment_score":0.03433644026517868}],"sentiment":"neutral","sentiment_score":-0.06179047234428044,"num_words":52,"start":157.315,"end":172.59001},{"sentences":[{"text":"Yep.","start":176.57,"end":177.07,"sentiment":"neutral","sentiment_score":0.04380501806735992},{"text":"Yep.","start":181.61,"end":182.11,"sentiment":"neutral","sentiment_score":0.02912802062928677},{"text":"Yep.","start":185.745,"end":186.245,"sentiment":"neutral","sentiment_score":0.05124282091856003},{"text":"No problem.","start":188.785,"end":189.445,"sentiment":"neutral","sentiment_score":0.1172633022069931},{"text":"Okay.","start":191.585,"end":192.065,"sentiment":"neutral","sentiment_score":0.12123017013072968}],"sentiment":"neutral","sentiment_score":0.0799887723599871,"num_words":6,"start":176.57,"end":192.065},{"sentences":[{"text":"Excellent, mate.","start":192.065,"end":192.965,"sentiment":"positive","sentiment_score":0.4351980686187744},{"text":"Okay.","start":196.625,"end":197.125,"sentiment":"neutral","sentiment_score":0.052089523524045944},{"text":"Okay.","start":210.81999,"end":211.31999,"sentiment":"neutral","sentiment_score":0.03130978345870972},{"text":"Yeah.","start":213.505,"end":214.005,"sentiment":"neutral","sentiment_score":0.015175437554717064},{"text":"Can you elaborate on that a little bit?","start":214.785,"end":217.185,"sentiment":"neutral","sentiment_score":-0.0007618714589625597}],"sentiment":"neutral","sentiment_score":0.07406737770025547,"num_words":13,"start":192.065,"end":217.185},{"sentences":[{"text":"We've sort of heard about that with Melbourne Water.","start":217.185,"end":221.765,"sentiment":"neutral","sentiment_score":-0.027386647338668507},{"text":"Yep.","start":248.00499,"end":248.50499,"sentiment":"neutral","sentiment_score":-0.18368732929229736},{"text":"Right.","start":265.845,"end":266.345,"sentiment":"neutral","sentiment_score":-0.18376222252845764},{"text":"Yeah.","start":276.965,"end":277.465,"sentiment":"neutral","sentiment_score":-0.13906532526016235},{"text":"Yeah.","start":279.52502,"end":280.02502,"sentiment":"neutral","sentiment_score":-0.17117691040039062}],"sentiment":"neutral","sentiment_score":-0.07109012411764035,"num_words":13,"start":217.185,"end":280.02502},{"sentences":[{"text":"Right.","start":286.43,"end":286.93,"sentiment":"neutral","sentiment_score":-0.10815588384866714},{"text":"I understand.","start":288.50998,"end":289.25,"sentiment":"neutral","sentiment_score":-0.053569430485367775},{"text":"Okay.","start":289.46997,"end":289.96997,"sentiment":"neutral","sentiment_score":-0.02018246054649353},{"text":"Okay.","start":290.50998,"end":291.00998,"sentiment":"neutral","sentiment_score":-0.014170071110129356},{"text":"Alright.","start":309.145,"end":309.6,"sentiment":"neutral","sentiment_score":0.06035955250263214}],"sentiment":"neutral","sentiment_score":-0.03154795399556557,"num_words":6,"start":286.43,"end":309.6},{"sentences":[{"text":"Right.","start":314.80002,"end":315.30002,"sentiment":"neutral","sentiment_score":0.020484665408730507},{"text":"Yep.","start":319.76,"end":320.26,"sentiment":"neutral","sentiment_score":-0.005338259041309357},{"text":"Yep.","start":321.68,"end":322.18,"sentiment":"neutral","sentiment_score":0.012515773996710776},{"text":"Yeah.","start":329.625,"end":330.125,"sentiment":"neutral","sentiment_score":-0.06246540695428848},{"text":"Okay.","start":347.05,"end":347.21,"sentiment":"neutral","sentiment_score":0.0366278775036335}],"sentiment":"neutral","sentiment_score":0.0003649301826953888,"num_words":5,"start":314.80002,"end":347.21},{"sentences":[{"text":"Yeah.","start":347.21,"end":347.53,"sentiment":"neutral","sentiment_score":0.020120611414313316},{"text":"Okay.","start":347.53,"end":348.03,"sentiment":"neutral","sentiment_score":0.004928208887577057},{"text":"I understand.","start":350.63498,"end":351.19498,"sentiment":"neutral","sentiment_score":0.002355983480811119},{"text":"Okay.","start":351.19498,"end":351.59497,"sentiment":"neutral","sentiment_score":-0.03806799277663231},{"text":"Well, the the good thing about this this project is we've we've got our planning permit or client got their planning permit and, you know, we've got Melbourne Water approval on on the project itself.","start":351.59497,"end":360.81497,"sentiment":"positive","sentiment_score":0.4009073917354856}],"sentiment":"positive","sentiment_score":0.3505862876307219,"num_words":40,"start":347.21,"end":360.81497},{"sentences":[{"text":"The this this is more around closing out some items for our own insurance policy for for the project.","start":361.19498,"end":369.7,"sentiment":"neutral","sentiment_score":0.22461934662178942},{"text":"So yeah.","start":369.84,"end":371.76,"sentiment":"neutral","sentiment_score":0.31529396772384644},{"text":"So it's it's it's yeah.","start":371.76,"end":373.6,"sentiment":"neutral","sentiment_score":0.276609206199646},{"text":"They're getting this project going, but, yeah, we just need some help on this particular front.","start":373.6,"end":379.04,"sentiment":"neutral","sentiment_score":0.23215588182210922},{"text":"So I'll I'll I'm gonna send an email with as much information as I can.","start":379.04,"end":383.995,"sentiment":"neutral","sentiment_score":0.13901953101158143}],"sentiment":"neutral","sentiment_score":0.2119506776594279,"num_words":57,"start":361.19498,"end":383.995},{"sentences":[{"text":"So I hope with with with Chris and the flux was that because they already done a report for Tower 1, which is the adjoining building that we're we're hoping to just get it basically in a a letterhead from him saying that, you know, this report can be adopted given it's part of the same phone just next door.","start":384.45502,"end":403.66,"sentiment":"neutral","sentiment_score":0.15008409383396307},{"text":"But I'll I'll I'll just I'll just give you a bit of context in the email as well as much information as I can.","start":404.19998,"end":411.4,"sentiment":"neutral","sentiment_score":0.16202963050454855},{"text":"And then if you could, yeah, have a look at it, provide a bit of a fee proposal, and then a timing as well is gonna be key.","start":411.4,"end":421.075,"sentiment":"neutral","sentiment_score":0.18947015649506024},{"text":"And then respond back, that'd be fantastic.","start":421.135,"end":423.795,"sentiment":"positive","sentiment_score":0.42881661653518677},{"text":"Excellent.","start":428.74,"end":429.22,"sentiment":"neutral","sentiment_score":0.16305898129940033}],"sentiment":"neutral","sentiment_score":0.17803080367545288,"num_words":120,"start":384.45502,"end":429.22},{"sentences":[{"text":"Yeah.","start":429.22,"end":429.72,"sentiment":"neutral","sentiment_score":0.03125512972474098},{"text":"It's yeah.","start":429.94,"end":431.56,"sentiment":"neutral","sentiment_score":0.03088737651705742},{"text":"To to be honest with you, I was, like, I was hoping to get, like, responses from Chris, like, this week.","start":431.62,"end":437.655,"sentiment":"neutral","sentiment_score":0.002520528666320301},{"text":"But I understand you've gotta pick it up and review.","start":437.735,"end":440.055,"sentiment":"neutral","sentiment_score":-0.021168082393705843},{"text":"That's that's where I'm at at the moment.","start":440.055,"end":441.735,"sentiment":"neutral","sentiment_score":-0.014016927569173276}],"sentiment":"neutral","sentiment_score":-0.004234649041401488,"num_words":42,"start":429.22,"end":441.735},{"sentences":[{"text":"So I'm I'm ask I'm just asking for your best, yeah, your best your best possible turnaround.","start":441.735,"end":447.095,"sentiment":"neutral","sentiment_score":0.04582962229409639},{"text":"That's what I'm asking.","start":447.095,"end":448.155,"sentiment":"neutral","sentiment_score":0.045064727775752544},{"text":"Yeah.","start":449.38092,"end":449.70093,"sentiment":"neutral","sentiment_score":0.11925926059484482},{"text":"Cool.","start":449.70093,"end":450.10092,"sentiment":"positive","sentiment_score":0.35706472396850586},{"text":"Alright.","start":450.10092,"end":450.42093,"sentiment":"neutral","sentiment_score":0.17144423723220825}],"sentiment":"neutral","sentiment_score":0.06696377966242532,"num_words":24,"start":441.735,"end":450.42093},{"sentences":[{"text":"Thank you, mate.","start":450.42093,"end":451.40094,"sentiment":"neutral","sentiment_score":0.22913923362890878},{"text":"Thanks, mate.","start":452.10092,"end":452.74094,"sentiment":"positive","sentiment_score":0.3571365922689438},{"text":"Bye.","start":452.74094,"end":453.24094,"sentiment":"neutral","sentiment_score":0.14585959911346436},{"text":"Thanks.","start":454.58093,"end":455.06094,"sentiment":"positive","sentiment_score":0.7042098641395569},{"text":"Bye.","start":455.06094,"end":455.56094,"sentiment":"positive","sentiment_score":0.4202296733856201}],"sentiment":"positive","sentiment_score":0.3339987527579069,"num_words":8,"start":450.42093,"end":455.56094}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello? Alex speaking. Is that\n\nChannel 1: Hi,\n\nChannel 0: me with\n\nChannel 1: Alex.\n\nChannel 0: consulting?\n\nChannel 1: Good day. My name is Freddie. I'm calling from Multiplex. How are you today?\n\nChannel 0: Good. Thank you, Freddie. How are you?\n\nChannel 1: Good. Thank you. I was doing a little bit of a research online, and we're actually looking for a flood consultant to do a bit of an investigation for us as part of our insurance for\n\nChannel 0: Yes.\n\nChannel 1: for a project we're working on.\n\nChannel 0: Yep.\n\nChannel 1: We're we're working at Melbourne Square, Tower 6, which is development in in Southbank.\n\nChannel 0: Yeah. Okay. The area gets pretty flooded.\n\nChannel 1: Yeah. Yeah. Yep. We we've heard. So, look, as part of our insurance, we yeah.\n\nBasically, we need to get a report done or a report firmed up based on, yeah, the I guess the area and the specifics of the\n\nChannel 0: Yep.\n\nChannel 1: job. So what happened\n\nChannel 0: Yep.\n\nChannel 1: on on where did it actually the fourth tower that is being built as part of this particular development?\n\nChannel 0: Yes.\n\nChannel 1: And we're actually building one of those towers concurrently, and this is the new one. We'd previously\n\nChannel 0: Oh,\n\nChannel 1: used\n\nChannel 0: okay.\n\nChannel 1: yeah. We'd previously used a company called a Flock, I believe they're\n\nChannel 0: I\n\nChannel 1: called.\n\nChannel 0: I\n\nChannel 1: A\n\nChannel 0: thought\n\nChannel 1: Flock.\n\nChannel 0: yeah. Yeah. Yeah. Yeah. Yep.\n\nChannel 1: Yep. Right? But they have been extremely difficult to to get in contact with to re up, I guess, the report that they've they've already done. So we've tried to reach\n\nChannel 0: Okay.\n\nChannel 1: out to them a number of times, and now we're in a bit of a pickle where we actually need this we need to tick off some boxes for insurance. And we've previously\n\nChannel 0: Yes.\n\nChannel 1: been directing these to, but we just can't get in contact with them for the life of us. So we're looking elsewhere\n\nChannel 0: Oh,\n\nChannel 1: at the moment. So that's a bit of context of where we're at.\n\nChannel 0: yep.\n\nChannel 1: So\n\nChannel 0: Yep.\n\nChannel 1: I'm hoping to send an email to yourself or someone within your company to see if if this particular scope would be something that you guys could do and if you could provide\n\nChannel 0: Yeah.\n\nChannel 1: a\n\nChannel 0: Absolutely.\n\nChannel 1: bit of a fee and then timing\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: is quite important too.\n\nChannel 0: Yeah. Sure. Absolutely. Look, we turn around things pretty quick because\n\nChannel 1: Yeah.\n\nChannel 0: it's me and one other engineer. So,\n\nChannel 1: Okay.\n\nChannel 0: yeah, we typically try to work with only a few people.\n\nChannel 1: Excellent.\n\nChannel 0: So, yeah, if if if it's yeah. Absolutely happy to support.\n\nChannel 1: Yep.\n\nChannel 0: But, yeah, the I guess the more information you can give us, the better.\n\nChannel 1: Yep.\n\nChannel 0: Who do you know who were you speaking with Chris from eight\n\nChannel 1: Chris.\n\nChannel 0: bucks, or\n\nChannel 1: Yeah.\n\nChannel 0: is\n\nChannel 1: Chris\n\nChannel 0: it\n\nChannel 1: Chris Brad Bradshaw, I believe his name is. Yep.\n\nChannel 0: Brad? Yeah. Yeah. Yeah. Pietro.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. Sorry. Pietro.\n\nChannel 1: Bradshaw. That's\n\nChannel 0: Yep.\n\nChannel 1: right. So, yeah, basically,\n\nChannel 0: Yeah. Sure.\n\nChannel 1: we we're sort of in a bit of predicament now. We need to need to get these items closed ASAP, and, yeah, they've just been difficult to get on to. So if it's\n\nChannel 0: Yeah.\n\nChannel 1: okay, can\n\nChannel 0: Sure.\n\nChannel 1: I grab your email address? I'll put you an email with some\n\nChannel 0: Yeah. Easy.\n\nChannel 1: details. Yeah.\n\nChannel 0: Yeah. Easy. Yeah. Absolutely. So it's alex, a l e x,\n\nChannel 1: Yep.\n\nChannel 0: dot simmons, s I, m m, o n s,\n\nChannel 1: Yep.\n\nChannel 0: @swmconsulting.com.au.\n\nChannel 1: Yep. No problem. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: Excellent,\n\nChannel 0: Brilliant.\n\nChannel 1: mate.\n\nChannel 0: Yeah. Look. Yeah. We can we certainly we can help. We've done plenty of those assessments,\n\nChannel 1: Okay.\n\nChannel 0: and that we know that area relatively well. We're working through a few where it may not get up, but, yeah, there's a lot of there's there's a lot going on in that space and, yeah, it's a it's a work in progress to how\n\nChannel 1: Okay.\n\nChannel 0: Melbourne was gonna manage it.\n\nChannel 1: Yeah. Can you elaborate on that a little bit? We've sort of heard about that\n\nChannel 0: Yeah.\n\nChannel 1: with Melbourne Water.\n\nChannel 0: Yeah. So Southbank is flood prone during a coastal 1% event and climate change. And, essentially, any development that hasn't been approved previously has started to get really to have real difficult difficulty getting approved if residents if it's gonna be, like, residents,\n\nChannel 1: Yep.\n\nChannel 0: people who are gonna stay overnight. And so they Melbourne Water say that they need a emergency management plan, but we can't develop emergency management plan because there's no gauged data that actually is relevant to Southbank. And so\n\nChannel 1: Right.\n\nChannel 0: it's kinda like the chicken and the egg where, you know, the if if all the if all the big developers paid for it, then maybe you'd be able to get all your developments through, but Melbourne\n\nChannel 1: Yeah.\n\nChannel 0: Water haven't got the finances.\n\nChannel 1: Yeah.\n\nChannel 0: And so and it's a big project, and they need, like, a calibrated gauge and all this other stuff. So they're trying\n\nChannel 1: Right.\n\nChannel 0: to work out a different way to manage it.\n\nChannel 1: I understand. Okay. Okay.\n\nChannel 0: And some of them have, like, for example, one housing I can't remember which street it is, but they've got, like, a a raised path footpath that goes to directly to the casino. So and and\n\nChannel 1: Alright.\n\nChannel 0: that's how they can get around access. So they get into the casino, and then you can get out safely from the casino.\n\nChannel 1: Right.\n\nChannel 0: But, you know, that that also probably was a custom fortune I'm imagining to\n\nChannel 1: Yep.\n\nChannel 0: to integrate with the casino.\n\nChannel 1: Yep.\n\nChannel 0: So there yeah. There's been things floated, like, raised floating access and all this other stuff, but\n\nChannel 1: Yeah.\n\nChannel 0: nothing's really been confirmed just yet. But but yeah. So it it is a bit of a space that yeah. I I know quite a few bigger companies that are kind of in waiting waiting for a response,\n\nChannel 1: Okay.\n\nChannel 0: ready\n\nChannel 1: Yeah.\n\nChannel 0: for\n\nChannel 1: Okay.\n\nChannel 0: some information, waiting for some detail about how it's gonna be managed.\n\nChannel 1: I understand. Okay. Well, the the good thing about this this project is we've we've got our planning permit or client got\n\nChannel 0: Oh,\n\nChannel 1: their\n\nChannel 0: fabulous.\n\nChannel 1: planning permit and, you know, we've got Melbourne Water approval on on the project itself. The this this is more around closing out some items for our own insurance policy for for the project. So\n\nChannel 0: Okay. Fantastic.\n\nChannel 1: yeah. So it's it's it's yeah. They're getting this project going, but, yeah, we just need some help on this particular front. So I'll I'll I'm gonna send an email with as much information as I can. So I hope with\n\nChannel 0: Right.\n\nChannel 1: with with Chris and the flux was that because they already done a report for Tower 1, which is the adjoining building that we're we're hoping to just get it basically in a a letterhead from him saying that, you know, this report can be adopted given it's part of the same phone just next door. But I'll I'll I'll just I'll just give you a bit of context in the email as well as much information as I can. And then if you could, yeah, have a look at it, provide a bit of a fee proposal, and then a timing as well is gonna be key. And then respond back, that'd be fantastic.\n\nChannel 0: Easy. Yeah. Can you also in that email tell me what what your time frames\n\nChannel 1: Excellent.\n\nChannel 0: are?\n\nChannel 1: Yeah.\n\nChannel 0: What like, what\n\nChannel 1: It's\n\nChannel 0: you'd like so that I can\n\nChannel 1: yeah.\n\nChannel 0: try to\n\nChannel 1: To\n\nChannel 0: meet\n\nChannel 1: to be\n\nChannel 0: to\n\nChannel 1: honest\n\nChannel 0: as\n\nChannel 1: with\n\nChannel 0: fast\n\nChannel 1: you,\n\nChannel 0: as I can?\n\nChannel 1: I was, like, I was hoping to get, like, responses from Chris, like, this week. But I understand\n\nChannel 0: Oh,\n\nChannel 1: you've gotta\n\nChannel 0: okay.\n\nChannel 1: pick it up and review. That's that's where I'm at at the moment. So I'm\n\nChannel 0: Sure.\n\nChannel 1: I'm ask I'm\n\nChannel 0: Sure. Sure.\n\nChannel 1: just asking\n\nChannel 0: Yeah.\n\nChannel 1: for your best, yeah, your best\n\nChannel 0: Yeah.\n\nChannel 1: your\n\nChannel 0: Easy.\n\nChannel 1: best\n\nChannel 0: Okay.\n\nChannel 1: possible turnaround. That's what I'm asking.\n\nChannel 0: Yeah. Yeah. Easy. Okay.\n\nChannel 1: Yeah.\n\nChannel 0: Alright.\n\nChannel 1: Cool.\n\nChannel 0: Thank you.\n\nChannel 1: Alright.\n\nChannel 0: Yeah.\n\nChannel 1: Thank\n\nChannel 0: Yeah. I\n\nChannel 1: you,\n\nChannel 0: can\n\nChannel 1: mate.\n\nChannel 0: I can I'll look at that?\n\nChannel 1: Thanks,\n\nChannel 0: No. No worries\n\nChannel 1: mate. Bye.\n\nChannel 0: at all. I'll I'll look out for your email. Thank\n\nChannel 1: Thanks.\n\nChannel 0: you.\n\nChannel 1: Bye.\n\nChannel 0: Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.68,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.008748391643166542},{"text":"Alex speaking.","start":2.1599998,"end":2.96,"sentiment":"neutral","sentiment_score":0.0069713289849460125},{"text":"Is that","start":2.96,"end":3.36,"sentiment":"neutral","sentiment_score":0.016586780548095703}],"sentiment":"neutral","sentiment_score":0.011172922141849995,"channel":0,"num_words":5,"start":1.68,"end":3.36},{"sentences":[{"text":"Hi,","start":3.28,"end":3.6,"sentiment":"neutral","sentiment_score":0.0398188978433609}],"sentiment":"neutral","sentiment_score":0.0398188978433609,"channel":1,"num_words":1,"start":3.28,"end":3.6},{"sentences":[{"text":"me 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from Multiplex is calling to inquire about a flood consultant to do an insurance investigation for a project in Southbank. They need a report and report firmed up due to flooding, and have previously used Flock. The customer is hoping to send an email to someone within the company to see if they can provide a fee and timing for the service. The speakers discuss managing emergency management plans for a project in Melbourne, the need for an emergency management plan for residents staying overnight, and the importance of a quick response and the timeline for the project."},"intents":{"segments":[{"text":"I'm hoping to send an email to yourself or someone within your company to see if if this particular scope would be something that you guys could do and if you could provide Yeah. a Absolutely.","start_word":312,"end_word":347,"intents":[{"intent":"Send email","confidence_score":0.76813716}]},{"text":"bit of a fee and then timing Yeah.","start_word":347,"end_word":354,"intents":[{"intent":"Provide fee","confidence_score":0.3759121}]},{"text":"But, yeah, the I guess the more information you can give us, the better. Yep.","start_word":404,"end_word":418,"intents":[{"intent":"Provide information","confidence_score":0.31956244}]},{"text":"We can we certainly we can help. We've done plenty of those assessments, Okay. and that we know that area relatively well. We're working through a few where it may not get up, but, yeah, there's a lot of there's there's a lot going on in that space and, yeah, it's a it's a work in progress to how Okay.","start_word":552,"end_word":611,"intents":[{"intent":"Help with assessments","confidence_score":0.025602458}]},{"text":"to work out a different way to manage it. I understand. Okay. Okay.","start_word":787,"end_word":799,"intents":[{"intent":"Manage development","confidence_score":0.017818406}]},{"text":"But, you know, that that also probably was a custom fortune I'm imagining to Yep. to integrate with the casino.","start_word":861,"end_word":880,"intents":[{"intent":"Integrate with casino","confidence_score":0.53081656}]},{"text":"They're getting this project going, but, yeah, we just need some help on this particular front.","start_word":1023,"end_word":1038,"intents":[{"intent":"Request project help","confidence_score":0.16003564}]}]},"sentiments":{"segments":[{"text":"Hello? Alex speaking. Is that Hi, me with Alex. consulting?","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":0.022832252085208893},{"text":"Good day.","start_word":10,"end_word":11,"sentiment":"positive","sentiment_score":0.3467542827129364},{"text":"My name is Freddie. I'm calling from Multiplex. How are you today?","start_word":12,"end_word":23,"sentiment":"neutral","sentiment_score":0.2143301218748093},{"text":"Good. Thank you, Freddie.","start_word":24,"end_word":27,"sentiment":"positive","sentiment_score":0.5060927271842957},{"text":"How are you?","start_word":28,"end_word":30,"sentiment":"neutral","sentiment_score":0.29475629329681396},{"text":"Good. Thank you.","start_word":31,"end_word":33,"sentiment":"positive","sentiment_score":0.526751697063446},{"text":"I was doing a little bit of a research online, and we're actually looking for a flood consultant to do a bit of an investigation for us as part of our insurance for Yes. for a project we're working on. Yep. We're we're working at Melbourne Square, Tower 6, which is development in in Southbank. Yeah. Okay.","start_word":34,"end_word":90,"sentiment":"neutral","sentiment_score":0.05398699641227722},{"text":"The area gets pretty flooded.","start_word":91,"end_word":95,"sentiment":"negative","sentiment_score":-0.3851706683635712},{"text":"Yeah. Yeah. Yep. We we've heard. So, look, as part of our insurance, we yeah. Basically, we need to get a report done or a report firmed up based on, yeah, the I guess the area and the specifics of the Yep. job. So what happened Yep. on on where did it actually the fourth tower that is being built as part of this particular development? Yes. And we're actually building one of those towers concurrently, and this is the new one. We'd previously Oh, used okay. yeah. We'd previously used a company called a Flock, I believe they're I called. I A thought Flock. yeah. Yeah. Yeah. Yeah. Yep. Yep. Right?","start_word":96,"end_word":207,"sentiment":"neutral","sentiment_score":-0.017751524224877357},{"text":"But they have been extremely difficult to to get in contact with to re up, I guess, the report that they've they've already done.","start_word":208,"end_word":231,"sentiment":"negative","sentiment_score":-0.3771720826625824},{"text":"So we've tried to reach Okay. out to them a number of times, and now we're in a bit of a pickle where we actually need this we need to tick off some boxes for insurance. And we've previously Yes.","start_word":232,"end_word":271,"sentiment":"neutral","sentiment_score":-0.2583405077457428},{"text":"been directing these to, but we just can't get in contact with them for the life of us.","start_word":272,"end_word":289,"sentiment":"negative","sentiment_score":-0.34709271788597107},{"text":"So we're looking elsewhere Oh, at the moment. So that's a bit of context of where we're at. yep. So Yep. I'm hoping to send an email to yourself or someone within your company to see if if this particular scope would be something that you guys could do and if you could provide Yeah. a Absolutely. bit of a fee and then timing Yeah. Yeah. is quite important too. Yeah. Sure. Absolutely. Look, we turn around things pretty quick because Yeah. it's me and one other engineer. So, Okay. yeah, we typically try to work with only a few people.","start_word":290,"end_word":390,"sentiment":"neutral","sentiment_score":-0.007470000203293149},{"text":"Excellent.","start_word":391,"end_word":391,"sentiment":"positive","sentiment_score":0.5296372175216675},{"text":"So, yeah, if if if it's yeah.","start_word":392,"end_word":398,"sentiment":"neutral","sentiment_score":0.3004373610019684},{"text":"Absolutely happy to support.","start_word":399,"end_word":402,"sentiment":"positive","sentiment_score":0.6681138277053833},{"text":"Yep. But, yeah, the I guess the more information you can give us, the better. Yep. Who do you know who were you speaking with Chris from eight Chris. bucks, or Yeah. is Chris it Chris Brad Bradshaw, I believe his name is. Yep. Brad? Yeah. Yeah. Yeah. Pietro. Yeah. Yeah. Sorry. Pietro. Bradshaw. That's Yep. right. So, yeah, basically, Yeah. Sure. we we're sort of in a bit of predicament now. We need to need to get these items closed ASAP, and, yeah, they've just been difficult to get on to. So if it's Yeah. okay, can Sure. I grab your email address? I'll put you an email with some Yeah. Easy. details. Yeah. Yeah. Easy. Yeah. Absolutely. So it's alex, a l e x, Yep. dot simmons, s I, m m, o n s, Yep. @swmconsulting.com.au. Yep. No problem. Okay. Yeah.","start_word":403,"end_word":545,"sentiment":"neutral","sentiment_score":0.0072127580642700195},{"text":"Excellent, Brilliant. mate.","start_word":546,"end_word":548,"sentiment":"positive","sentiment_score":0.45115718245506287},{"text":"Yeah. Look. Yeah. We can we certainly we can help. We've done plenty of those assessments, Okay. and that we know that area relatively well. We're working through a few where it may not get up, but, yeah, there's a lot of there's there's a lot going on in that space and, yeah, it's a it's a work in progress to how Okay. Melbourne was gonna manage it. Yeah. Can you elaborate on that a little bit? We've sort of heard about that Yeah. with Melbourne Water. Yeah. So Southbank is flood prone during a coastal 1% event and climate change.","start_word":549,"end_word":649,"sentiment":"neutral","sentiment_score":-0.013623980491763294},{"text":"And, essentially, any development that hasn't been approved previously has started to get really to have real difficult difficulty getting approved if residents if it's gonna be, like, residents, Yep.","start_word":650,"end_word":679,"sentiment":"negative","sentiment_score":-0.3939402401447296},{"text":"people who are gonna stay overnight. And so they Melbourne Water say that they need a emergency management plan, but we can't develop emergency management plan because there's no gauged data that actually is relevant to Southbank. And so Right. it's kinda like the chicken and the egg where, you know, the if if all the if all the big developers paid for it, then maybe you'd be able to get all your developments through, but Melbourne Yeah.","start_word":680,"end_word":757,"sentiment":"neutral","sentiment_score":-0.21653588116168976},{"text":"Water haven't got the finances.","start_word":758,"end_word":762,"sentiment":"negative","sentiment_score":-0.43408674001693726},{"text":"Yeah. And so and it's a big project, and they need, like, a calibrated gauge and all this other stuff. So they're trying Right. to work out a different way to manage it. I understand. Okay. Okay. And some of them have, like, for example, one housing I can't remember which street it is, but they've got, like, a a raised path footpath that goes to directly to the casino. So and and Alright. that's how they can get around access. So they get into the casino, and then you can get out safely from the casino. Right. But, you know, that that also probably was a custom fortune I'm imagining to Yep. to integrate with the casino. Yep. So there yeah. There's been things floated, like, raised floating access and all this other stuff, but Yeah. nothing's really been confirmed just yet. But but yeah. So it it is a bit of a space that yeah. I I know quite a few bigger companies that are kind of in waiting waiting for a response, Okay. ready Yeah. for Okay. some information, waiting for some detail about how it's gonna be managed. I understand. Okay.","start_word":763,"end_word":957,"sentiment":"neutral","sentiment_score":-0.045214638113975525},{"text":"Well, the the good thing about this this project is we've we've got our planning permit or client got Oh, their fabulous. planning permit and, you know, we've got Melbourne Water approval on on the project itself.","start_word":958,"end_word":994,"sentiment":"positive","sentiment_score":0.4131554365158081},{"text":"The this this is more around closing out some items for our own insurance policy for for the project.","start_word":995,"end_word":1013,"sentiment":"neutral","sentiment_score":0.22489137947559357},{"text":"So Okay. Fantastic. yeah.","start_word":1014,"end_word":1017,"sentiment":"positive","sentiment_score":0.4988876879215241},{"text":"So it's it's it's yeah. They're getting this project going, but, yeah, we just need some help on this particular front. So I'll I'll I'm gonna send an email with as much information as I can. So I hope with Right. with with Chris and the flux was that because they already done a report for Tower 1, which is the adjoining building that we're we're hoping to just get it basically in a a letterhead from him saying that, you know, this report can be adopted given it's part of the same phone just next door. But I'll I'll I'll just I'll just give you a bit of context in the email as well as much information as I can. And then if you could, yeah, have a look at it, provide a bit of a fee proposal, and then a timing as well is gonna be key.","start_word":1018,"end_word":1166,"sentiment":"neutral","sentiment_score":0.17759467661380768},{"text":"And then respond back, that'd be fantastic.","start_word":1167,"end_word":1173,"sentiment":"positive","sentiment_score":0.4653933346271515},{"text":"Easy. Yeah. Can you also in that email tell me what what your time frames Excellent. are? Yeah. What like, what It's you'd like so that I can yeah. try to To meet to be to honest as with fast you, as I can? I was, like, I was hoping to get, like, responses from Chris, like, this week. But I understand Oh, you've gotta okay. pick it up and review. That's that's where I'm at at the moment. So I'm Sure. I'm ask I'm Sure. Sure. just asking Yeah. for your best, yeah, your best Yeah. your Easy. best Okay. possible turnaround. That's what I'm asking. Yeah. Yeah. Easy. Okay. Yeah. Alright.","start_word":1174,"end_word":1286,"sentiment":"neutral","sentiment_score":0.03303457796573639},{"text":"Cool. Thank you.","start_word":1287,"end_word":1289,"sentiment":"positive","sentiment_score":0.4081247448921203},{"text":"Alright. Yeah. Yeah. Thank I you, can mate. I can I'll look at that? Thanks, No. No worries mate. at Bye. all. I'll I'll look out for your email.","start_word":1290,"end_word":1318,"sentiment":"neutral","sentiment_score":0.20508942624618268},{"text":"Thank Thanks. you. Bye. Cheers.","start_word":1319,"end_word":1323,"sentiment":"positive","sentiment_score":0.5602582097053528},{"text":"Bye.","start_word":1324,"end_word":1324,"sentiment":"neutral","sentiment_score":0.30692899227142334}],"average":{"sentiment":"neutral","sentiment_score":0.013204745160854929}}}}