{"metadata":{"transaction_key":"deprecated","request_id":"01a012e7-e5b6-7670-805b-840bd57d348f","sha256":"0a58825e646703acf6926d286fc8dbf05365a08dbfb0d0fb1933d62ad3b94c49","created":"2026-08-18T03:26:24.106Z","duration":28.799938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":69,"output_tokens":69},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":69,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"Cybersecurity. I'm calling about cybersecurity.","confidence":0.9511719,"words":[{"word":"cybersecurity","start":7.9199996,"end":8.42,"confidence":0.88216144,"punctuated_word":"Cybersecurity.","sentiment":"neutral","sentiment_score":-0.16218677163124084},{"word":"i'm","start":16.255,"end":16.415,"confidence":0.94677734,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.30992037057876587},{"word":"calling","start":16.415,"end":16.735,"confidence":0.9980469,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.32710978388786316},{"word":"about","start":16.735,"end":16.975,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.3153309226036072},{"word":"cybersecurity","start":16.975,"end":17.475,"confidence":0.9511719,"punctuated_word":"cybersecurity.","sentiment":"neutral","sentiment_score":-0.2950865924358368}],"paragraphs":{"transcript":"\nCybersecurity. I'm calling about cybersecurity.","paragraphs":[{"sentences":[{"text":"Cybersecurity.","start":7.9199996,"end":8.42,"sentiment":"neutral","sentiment_score":-0.16218677163124084},{"text":"I'm calling about cybersecurity.","start":16.255,"end":17.475,"sentiment":"neutral","sentiment_score":-0.31186191737651825}],"sentiment":"neutral","sentiment_score":-0.28192688822746276,"num_words":5,"start":7.9199996,"end":17.475}]}}]},{"alternatives":[{"transcript":"Hi. I'm call assist by Google recording this call for the person you're trying to reach. Can you say what you're calling about? Can you tell me what you're calling about? Please remove this number from your mailing and contact list. Thanks, and goodbye.","confidence":1.0,"words":[{"word":"hi","start":0.88,"end":1.28,"confidence":1.0,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.01343374326825142},{"word":"i'm","start":1.28,"end":1.5999999,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.02334621362388134},{"word":"call","start":1.5999999,"end":1.8399999,"confidence":0.9404297,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.013345054350793362},{"word":"assist","start":1.8399999,"end":2.1599998,"confidence":0.9760742,"punctuated_word":"assist","sentiment":"neutral","sentiment_score":-0.005785785615444183},{"word":"by","start":2.1599998,"end":2.3999999,"confidence":0.9980469,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.017793748527765274},{"word":"google","start":2.3999999,"end":2.8999999,"confidence":1.0,"punctuated_word":"Google","sentiment":"neutral","sentiment_score":-0.004298120737075806},{"word":"recording","start":2.96,"end":3.28,"confidence":0.69433594,"punctuated_word":"recording","sentiment":"neutral","sentiment_score":-0.01279442012310028},{"word":"this","start":3.28,"end":3.52,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.05076220631599426},{"word":"call","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.04101015254855156},{"word":"for","start":3.6799998,"end":3.84,"confidence":0.99609375,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.07346197962760925},{"word":"the","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04536134749650955},{"word":"person","start":4.0,"end":4.3199997,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.02956351265311241},{"word":"you're","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.05603089556097984},{"word":"trying","start":4.48,"end":4.7999997,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.05094204470515251},{"word":"to","start":4.7999997,"end":4.88,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0527007021009922},{"word":"reach","start":4.88,"end":5.38,"confidence":1.0,"punctuated_word":"reach.","sentiment":"neutral","sentiment_score":-0.05344010144472122},{"word":"can","start":5.6,"end":5.7599998,"confidence":1.0,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.12832649052143097},{"word":"you","start":5.7599998,"end":5.92,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.19311974942684176},{"word":"say","start":5.92,"end":6.16,"confidence":1.0,"punctuated_word":"say","sentiment":"neutral","sentiment_score":-0.1491694301366806},{"word":"what","start":6.16,"end":6.3199997,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.15632465481758118},{"word":"you're","start":6.3199997,"end":6.48,"confidence":1.0,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.1597292423248291},{"word":"calling","start":6.48,"end":6.72,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.15041138231754303},{"word":"about","start":6.72,"end":7.22,"confidence":1.0,"punctuated_word":"about?","sentiment":"neutral","sentiment_score":-0.136865496635437},{"word":"can","start":13.5199995,"end":13.759999,"confidence":0.99902344,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.2531746029853821},{"word":"you","start":13.759999,"end":13.92,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.34483009576797485},{"word":"tell","start":13.92,"end":14.08,"confidence":1.0,"punctuated_word":"tell","sentiment":"neutral","sentiment_score":-0.3187849819660187},{"word":"me","start":14.08,"end":14.24,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.254029780626297},{"word":"what","start":14.24,"end":14.4,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.32875171303749084},{"word":"you're","start":14.4,"end":14.559999,"confidence":1.0,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.3199857473373413},{"word":"calling","start":14.559999,"end":14.88,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.2671249806880951},{"word":"about","start":14.88,"end":15.255,"confidence":1.0,"punctuated_word":"about?","sentiment":"neutral","sentiment_score":-0.23683518171310425},{"word":"please","start":23.255001,"end":23.654999,"confidence":0.9980469,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.7706893682479858},{"word":"remove","start":23.654999,"end":23.975,"confidence":1.0,"punctuated_word":"remove","sentiment":"negative","sentiment_score":-0.7305545806884766},{"word":"this","start":23.975,"end":24.135,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.7516316175460815},{"word":"number","start":24.135,"end":24.455,"confidence":1.0,"punctuated_word":"number","sentiment":"negative","sentiment_score":-0.7782843708992004},{"word":"from","start":24.455,"end":24.615,"confidence":1.0,"punctuated_word":"from","sentiment":"negative","sentiment_score":-0.6979440450668335},{"word":"your","start":24.615,"end":24.775,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7518109083175659},{"word":"mailing","start":24.775,"end":25.095001,"confidence":1.0,"punctuated_word":"mailing","sentiment":"negative","sentiment_score":-0.7277147173881531},{"word":"and","start":25.095001,"end":25.335,"confidence":0.9863281,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.6041523218154907},{"word":"contact","start":25.335,"end":25.735,"confidence":1.0,"punctuated_word":"contact","sentiment":"negative","sentiment_score":-0.6944186687469482},{"word":"list","start":25.735,"end":26.235,"confidence":1.0,"punctuated_word":"list.","sentiment":"negative","sentiment_score":-0.6422809958457947},{"word":"thanks","start":26.695,"end":27.195,"confidence":0.89575195,"punctuated_word":"Thanks,","sentiment":"neutral","sentiment_score":0.2303617000579834},{"word":"and","start":27.255001,"end":27.494999,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.016073882579803467},{"word":"goodbye","start":27.494999,"end":27.994999,"confidence":0.99902344,"punctuated_word":"goodbye.","sentiment":"neutral","sentiment_score":-0.08254428207874298}],"paragraphs":{"transcript":"\nHi. I'm call assist by Google recording this call for the person you're trying to reach. Can you say what you're calling about? Can you tell me what you're calling about? Please remove this number from your mailing and contact list.\n\nThanks, and goodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.28,"sentiment":"neutral","sentiment_score":-0.01343374326825142},{"text":"I'm call assist by Google recording this call for the person you're trying to reach.","start":1.28,"end":5.38,"sentiment":"neutral","sentiment_score":-0.035375752362112205},{"text":"Can you say what you're calling about?","start":5.6,"end":7.22,"sentiment":"neutral","sentiment_score":-0.15342092088290624},{"text":"Can you tell me what you're calling about?","start":13.5199995,"end":15.255,"sentiment":"neutral","sentiment_score":-0.290439635515213},{"text":"Please remove this number from your mailing and contact list.","start":23.255001,"end":26.235,"sentiment":"negative","sentiment_score":-0.714948159456253}],"sentiment":"neutral","sentiment_score":-0.2705125647210857,"num_words":41,"start":0.88,"end":26.235},{"sentences":[{"text":"Thanks, and goodbye.","start":26.695,"end":27.994999,"sentiment":"neutral","sentiment_score":0.0546304335196813}],"sentiment":"neutral","sentiment_score":0.0546304335196813,"num_words":3,"start":26.695,"end":27.994999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I'm call assist by Google recording this call for the person you're trying to reach. Can you say what you're calling about?\n\nChannel 0: Cybersecurity.\n\nChannel 1: Can you tell me what you're calling about?\n\nChannel 0: I'm calling about cybersecurity.\n\nChannel 1: Please remove this number from your mailing and contact list. Thanks, and goodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.28,"sentiment":"neutral","sentiment_score":-0.01343374326825142},{"text":"I'm call assist by Google recording this call for the person you're trying to reach.","start":1.28,"end":5.38,"sentiment":"neutral","sentiment_score":-0.035375752362112205},{"text":"Can you say what you're calling about?","start":5.6,"end":7.22,"sentiment":"neutral","sentiment_score":-0.15342092088290624}],"sentiment":"neutral","sentiment_score":-0.07034854238609904,"channel":1,"num_words":23,"start":0.88,"end":7.22},{"sentences":[{"text":"Cybersecurity.","start":7.9199996,"end":8.42,"sentiment":"neutral","sentiment_score":-0.16218677163124084}],"sentiment":"neutral","sentiment_score":-0.16218677163124084,"channel":0,"num_words":1,"start":7.9199996,"end":8.42},{"sentences":[{"text":"Can you tell me what you're calling about?","start":13.5199995,"end":15.255,"sentiment":"neutral","sentiment_score":-0.290439635515213}],"sentiment":"neutral","sentiment_score":-0.290439635515213,"channel":1,"num_words":8,"start":13.5199995,"end":15.255},{"sentences":[{"text":"I'm calling about cybersecurity.","start":16.255,"end":17.475,"sentiment":"neutral","sentiment_score":-0.31186191737651825}],"sentiment":"neutral","sentiment_score":-0.31186191737651825,"channel":0,"num_words":4,"start":16.255,"end":17.475},{"sentences":[{"text":"Please remove this number from your mailing and contact list.","start":23.255001,"end":26.235,"sentiment":"negative","sentiment_score":-0.714948159456253},{"text":"Thanks, and goodbye.","start":26.695,"end":27.994999,"sentiment":"neutral","sentiment_score":0.0546304335196813}],"sentiment":"negative","sentiment_score":-0.5373530995387298,"channel":1,"num_words":13,"start":23.255001,"end":27.994999}]},"summary":{"result":"success","short":"Hi. I'm call assist by Google recording this call for the person you're trying to reach. Can you say what you're calling about? Cybersecurity. Can you tell me what you're calling about? I'm calling about cybersecurity. Please remove this number from your mailing and contact list. Thanks, and goodbye."},"intents":{"segments":[{"text":"Please remove this number from your mailing and contact list. Thanks, and goodbye.","start_word":36,"end_word":48,"intents":[{"intent":"Request of data removal","confidence_score":1.3859891e-8}]}]},"sentiments":{"segments":[{"text":"Hi. I'm call assist by Google recording this call for the person you're trying to reach. Can you say what you're calling about? Cybersecurity. Can you tell me what you're calling about? I'm calling about cybersecurity.","start_word":0,"end_word":35,"sentiment":"neutral","sentiment_score":-0.15375900268554688},{"text":"Please remove this number from your mailing and contact list.","start_word":36,"end_word":45,"sentiment":"negative","sentiment_score":-0.7083420753479004},{"text":"Thanks, and goodbye.","start_word":46,"end_word":48,"sentiment":"neutral","sentiment_score":0.0479021780192852}],"average":{"sentiment":"neutral","sentiment_score":-0.22755767988122028}}}}