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Alex speaking.\n\nChannel 0: Oh, hi.\n\nChannel 1: Hello?\n\nChannel 0: Yes. Good day to you. It's Andrew from Vigilance AI. Have\n\nChannel 1: Sorry?\n\nChannel 0: you called to hear me back? Right? Yeah. Susan, I don't know if you still remember me, but we have spoken a few months ago. And at the time, you were busy, so you asked me to send you an email regarding our\n\nChannel 1: Oh,\n\nChannel 0: AI\n\nChannel 1: yeah.\n\nChannel 0: and\n\nChannel 1: Yeah.\n\nChannel 0: the air platform.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: And I was just calling back to see if now might be a better time to schedule a quick demo with our CTO.\n\nChannel 1: Sorry. Could you please resend me the email? I never got it.\n\nChannel 0: Oh, yeah. I can certainly do that. So\n\nChannel 1: Okay.\n\nChannel 0: is this yeah. Just wanted to make sure. Susan.mitchell@reach.org.au. 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Susan had previously spoken to the company and asked the agent to resend her an email. The agent explained that their platform works alongside Susan's existing security tools and offers a complete audit trail. Susan declined the offer and thanked the agent before ending the call."},"intents":{"segments":[{"text":"And I was just calling back to see if now might be a better time to schedule a quick demo with our CTO.","start_word":71,"end_word":93,"intents":[{"intent":"Schedule demo","confidence_score":0.2887396}]},{"text":"oh, yeah.","start_word":157,"end_word":158,"intents":[{"intent":"Remind about demo","confidence_score":0.31754094}]},{"text":"Well, we actually help organization improve cybersecurity, you know, without Yep. increasing your security spend. And our platform works alongside your existing security tools. This is to reduce manual work and Yep. provide Yep. you with a complete audit trail. Sure.","start_word":159,"end_word":199,"intents":[{"intent":"Provide audit trail","confidence_score":0.72417545}]},{"text":"This is to reduce manual work and Yep. provide Yep. you with a complete audit trail. Sure.","start_word":183,"end_word":199,"intents":[{"intent":"Reduce manual work","confidence_score":0.1781879}]}]},"sentiments":{"segments":[{"text":"Hello? Alex Oh, speaking. hi. Yes. Hello?","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.04287838190793991},{"text":"Good day to you.","start_word":7,"end_word":10,"sentiment":"positive","sentiment_score":0.3899376094341278},{"text":"It's Andrew from Vigilance AI. Have you Sorry? called to hear me back? Right? Yeah. Susan, I don't know if you still remember me, but we have spoken a few months ago. And at the time, you were busy, so you asked me to send you an email regarding our Oh, AI yeah. and Yeah. the air platform. Yeah. Yeah. And I was just calling back to see if now might be a better time to schedule a quick demo with our CTO. Sorry. Could you please resend me the email? I never got it. Oh, yeah. I can certainly do that. So Okay. is this yeah. Just wanted to make sure. Susan.mitchell@reach.org.au. Is that still your email? No. I haven't worked there for years. Oh, so that's that's Can probably you remind why me what can you remind me what the demo was for again? oh, yeah. Well, we actually help organization improve cybersecurity, you know, without Yep. increasing your security spend. And our platform works alongside your existing security tools. This is to reduce manual work and Yep. provide Yep. you with a complete audit trail. Sure. But that was for a different organization, so I don't probably don't need that now because I don't work Oh, I see. I see. Well, just wanted to check, Susan, but, there. well, really Okay. appreciate I've you. no. I appreciate it. I'm sorry. No. It's Thank all good. you.","start_word":11,"end_word":249,"sentiment":"neutral","sentiment_score":-0.003725439542904496},{"text":"You have a great day.","start_word":250,"end_word":254,"sentiment":"positive","sentiment_score":0.40598568320274353},{"text":"Take care. Yeah. Bye You too. bye. Thanks. Bye.","start_word":255,"end_word":263,"sentiment":"neutral","sentiment_score":0.14251603186130524}],"average":{"sentiment":"neutral","sentiment_score":0.016613323682501575}}}}