{"metadata":{"transaction_key":"deprecated","request_id":"01a01c5f-2e53-73a0-85b6-19b6c892087b","sha256":"d697ffa6336a70296006940860a18fe18599d4da1574e1d0dd535301dd849e23","created":"2026-08-19T23:33:15.912Z","duration":11.5199375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":12,"output_tokens":12},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":12,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. May I ask who's calling? Hello?","confidence":0.9995117,"words":[{"word":"hello","start":0.64,"end":1.14,"confidence":0.67456055,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":-0.18881243467330933},{"word":"may","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"May","sentiment":"negative","sentiment_score":-0.3467225432395935},{"word":"i","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4867197573184967},{"word":"ask","start":2.1599998,"end":2.6399999,"confidence":1.0,"punctuated_word":"ask","sentiment":"negative","sentiment_score":-0.367863655090332},{"word":"who's","start":2.6399999,"end":3.04,"confidence":0.9975586,"punctuated_word":"who's","sentiment":"negative","sentiment_score":-0.4439011514186859},{"word":"calling","start":3.04,"end":3.54,"confidence":0.9995117,"punctuated_word":"calling?","sentiment":"neutral","sentiment_score":-0.3272705078125},{"word":"hello","start":9.679999,"end":10.179999,"confidence":0.9975586,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.18038177490234375}],"paragraphs":{"transcript":"\nHello. May I ask who's calling? Hello?","paragraphs":[{"sentences":[{"text":"Hello.","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":-0.18881243467330933},{"text":"May I ask who's calling?","start":1.76,"end":3.54,"sentiment":"negative","sentiment_score":-0.3944955229759216},{"text":"Hello?","start":9.679999,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.18038177490234375}],"sentiment":"negative","sentiment_score":-0.33452454635075163,"num_words":7,"start":0.64,"end":10.179999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. May I ask who's calling? Hello?","paragraphs":[{"sentences":[{"text":"Hello.","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":-0.18881243467330933},{"text":"May I ask who's calling?","start":1.76,"end":3.54,"sentiment":"negative","sentiment_score":-0.3944955229759216},{"text":"Hello?","start":9.679999,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.18038177490234375}],"sentiment":"negative","sentiment_score":-0.33452454635075163,"channel":1,"num_words":7,"start":0.64,"end":10.179999}]},"summary":{"result":"success","short":"Hello. May I ask who's calling? Hello?"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.18881243467330933},{"text":"May I ask who's calling?","start_word":1,"end_word":5,"sentiment":"negative","sentiment_score":-0.3984437882900238},{"text":"Hello?","start_word":6,"end_word":6,"sentiment":"neutral","sentiment_score":-0.2632705569267273}],"average":{"sentiment":"negative","sentiment_score":-0.34097639719645184}}}}