{"metadata":{"transaction_key":"deprecated","request_id":"01a064c9-c135-7052-a76e-2388163753b1","sha256":"1e78c73396175e46d6c206642418cd2341c8c57e5a8ed969a11e053abed9c785","created":"2026-09-03T01:02:19.869Z","duration":9.503938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Sorry I contact your call. Please leave a message after the tone.","confidence":0.99609375,"words":[{"word":"sorry","start":1.28,"end":1.5999999,"confidence":0.9902344,"punctuated_word":"Sorry","sentiment":"negative","sentiment_score":-0.6473554372787476},{"word":"i","start":1.5999999,"end":1.68,"confidence":0.5966797,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7735810279846191},{"word":"contact","start":1.68,"end":2.08,"confidence":0.5649414,"punctuated_word":"contact","sentiment":"negative","sentiment_score":-0.7952202558517456},{"word":"your","start":2.08,"end":2.24,"confidence":0.97265625,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.8063744306564331},{"word":"call","start":2.24,"end":2.56,"confidence":0.9875488,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.7068535089492798},{"word":"please","start":2.56,"end":2.8,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6517447233200073},{"word":"leave","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5113162398338318},{"word":"a","start":2.96,"end":3.04,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4905228018760681},{"word":"message","start":3.04,"end":3.36,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.46033549308776855},{"word":"after","start":3.36,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.35478895902633667},{"word":"the","start":3.6799998,"end":3.76,"confidence":0.99609375,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4214199483394623},{"word":"tone","start":3.76,"end":4.26,"confidence":0.9543457,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.29609012603759766}],"paragraphs":{"transcript":"\nSorry I contact your call. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Sorry I contact your call.","start":1.28,"end":2.56,"sentiment":"negative","sentiment_score":-0.7458769321441651},{"text":"Please leave a message after the tone.","start":2.56,"end":4.26,"sentiment":"negative","sentiment_score":-0.4551740416458675}],"sentiment":"negative","sentiment_score":-0.5763002460201582,"num_words":12,"start":1.28,"end":4.26}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Sorry I contact your call. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Sorry I contact your call.","start":1.28,"end":2.56,"sentiment":"negative","sentiment_score":-0.7458769321441651},{"text":"Please leave a message after the tone.","start":2.56,"end":4.26,"sentiment":"negative","sentiment_score":-0.4551740416458675}],"sentiment":"negative","sentiment_score":-0.5763002460201582,"channel":1,"num_words":12,"start":1.28,"end":4.26}]},"summary":{"result":"success","short":"Sorry I contact your call. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":5,"end_word":11,"intents":[{"intent":"Contact and leave message","confidence_score":0.025308412}]}]},"sentiments":{"segments":[{"text":"Sorry I contact your call. Please leave a message after the tone.","start_word":0,"end_word":11,"sentiment":"negative","sentiment_score":-0.5793552994728088}],"average":{"sentiment":"negative","sentiment_score":-0.5793552398681641}}}}