{"metadata":{"transaction_key":"deprecated","request_id":"01a0ad2f-d39b-7792-9d7a-fa9b00358de2","sha256":"ca4ac8493822e918425151fba968f27461a0374fade6636b408e040486b21e39","created":"2026-09-17T02:26:29.359Z","duration":267.47995,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":960,"output_tokens":53},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":1056,"output_tokens":1059},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":1056,"output_tokens":52}},"results":{"channels":[{"alternatives":[{"transcript":"Yeah. Good afternoon. Joe, it's Ronald from Cloud Solution IT. How are you doing today? Alright. Okay. That's wonderful. Joe, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Joe, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Joe, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hope Mhmm. Yeah. Yes, sir. February, I think. February or yeah. Tomorrow. Mhmm. Mhmm. Yep. I do send yep. Mhmm. Yep. Yeah. I actually said that that would be okay because right now, really, the goal of the meeting is just to give you an idea regarding our services. Mhmm. Alright. Mhmm. Mhmm. Mhmm. Alright. So just to set the expect expectation state, sir, the better time to call you again, that would be before August because that would be your that would be the time that you will be looking for a new MS. So is it mhmm. Mhmm. Can I call you back on June, sir? Two months yep. Two two months. Yeah. Alright. Okay. Just okay. Yeah. We understand. Yep. Yep. Actually, sir, that is the main that that is the main reason why we would like to meet you right now because more chances are by June next year, most likely, you'll you'll forget the the the the company, sir. It's just exactly. Yep. I'm a I am the most yeah. Yeah. I know. I know. I know. Mhmm. Yes, sir. Mhmm. Alright. Okay. I'll be calling you back on June next year. Alright. Nice talking to you, Joe. Have a good day. Thank you.","confidence":0.99316406,"words":[{"word":"yeah","start":2.8,"end":3.12,"confidence":0.9316406,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.123496875166893},{"word":"good","start":3.12,"end":3.36,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.4288698434829712},{"word":"afternoon","start":3.36,"end":3.86,"confidence":0.9638672,"punctuated_word":"afternoon.","sentiment":"positive","sentiment_score":0.3436289429664612},{"word":"joe","start":4.4,"end":4.72,"confidence":0.9741211,"punctuated_word":"Joe,","sentiment":"neutral","sentiment_score":0.3278127908706665},{"word":"it's","start":4.72,"end":5.22,"confidence":0.9980469,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.37203091382980347},{"word":"ronald","start":5.52,"end":6.02,"confidence":0.9614258,"punctuated_word":"Ronald","sentiment":"neutral","sentiment_score":0.26350438594818115},{"word":"from","start":6.16,"end":6.66,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.30076634883880615},{"word":"cloud","start":6.8799996,"end":7.2799997,"confidence":0.5839844,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.2451752871274948},{"word":"solution","start":7.2799997,"end":7.7799997,"confidence":0.9243164,"punctuated_word":"Solution","sentiment":"neutral","sentiment_score":0.2644062936306},{"word":"it","start":7.8399997,"end":8.34,"confidence":0.98779297,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.2083718627691269},{"word":"how","start":9.2,"end":9.36,"confidence":0.70410156,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.4077902138233185},{"word":"are","start":9.36,"end":9.5199995,"confidence":0.9970703,"punctuated_word":"are","sentiment":"positive","sentiment_score":0.41018447279930115},{"word":"you","start":9.5199995,"end":9.599999,"confidence":0.99121094,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4302564561367035},{"word":"doing","start":9.599999,"end":9.92,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.4656972885131836},{"word":"today","start":9.92,"end":10.42,"confidence":1.0,"punctuated_word":"today?","sentiment":"positive","sentiment_score":0.34865543246269226},{"word":"alright","start":12.639999,"end":12.96,"confidence":0.97680664,"punctuated_word":"Alright.","sentiment":"positive","sentiment_score":0.35976442694664},{"word":"okay","start":12.96,"end":13.28,"confidence":0.9975586,"punctuated_word":"Okay.","sentiment":"positive","sentiment_score":0.4786226749420166},{"word":"that's","start":13.28,"end":13.44,"confidence":0.9951172,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.7261461019515991},{"word":"wonderful","start":13.44,"end":13.94,"confidence":1.0,"punctuated_word":"wonderful.","sentiment":"positive","sentiment_score":0.679496169090271},{"word":"joe","start":14.955,"end":15.195001,"confidence":0.970459,"punctuated_word":"Joe,","sentiment":"neutral","sentiment_score":0.22480174899101257},{"word":"i","start":15.195001,"end":15.275001,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.22108054161071777},{"word":"hope","start":15.275001,"end":15.515,"confidence":1.0,"punctuated_word":"hope","sentiment":"neutral","sentiment_score":0.21480879187583923},{"word":"you","start":15.515,"end":15.675,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.13465480506420135},{"word":"still","start":15.675,"end":15.995001,"confidence":1.0,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.09514544904232024},{"word":"remember","start":15.995001,"end":16.475,"confidence":0.99902344,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":0.09928439557552338},{"word":"the","start":16.475,"end":16.635,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1152818277478218},{"word":"company","start":16.635,"end":17.115,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.18740682303905487},{"word":"because","start":17.115,"end":17.355,"confidence":0.5839844,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.08984115719795227},{"word":"the","start":17.355,"end":17.515,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09285901486873628},{"word":"last","start":17.515,"end":17.755001,"confidence":1.0,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.04853687062859535},{"word":"time","start":17.755001,"end":17.995,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.11412836611270905},{"word":"that","start":17.995,"end":18.235,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.11164321005344392},{"word":"we","start":18.235,"end":18.555,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.14245647192001343},{"word":"touch","start":18.555,"end":18.875,"confidence":0.5385742,"punctuated_word":"touch","sentiment":"neutral","sentiment_score":0.1438109278678894},{"word":"base","start":18.875,"end":19.195,"confidence":0.9951172,"punctuated_word":"base","sentiment":"neutral","sentiment_score":0.1373640149831772},{"word":"with","start":19.195,"end":19.355,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.1435923129320145},{"word":"you","start":19.355,"end":19.595001,"confidence":0.9267578,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.1351027637720108},{"word":"it","start":19.595001,"end":19.675,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.08123598992824554},{"word":"was","start":19.675,"end":20.175,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.05488278716802597},{"word":"february","start":20.395,"end":20.895,"confidence":0.9614258,"punctuated_word":"February","sentiment":"neutral","sentiment_score":0.09232862293720244},{"word":"of","start":21.035,"end":21.195,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.1271528601646423},{"word":"this","start":21.195,"end":21.435001,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.1254890114068985},{"word":"year","start":21.435001,"end":21.935001,"confidence":0.967041,"punctuated_word":"year.","sentiment":"neutral","sentiment_score":0.10519051551818848},{"word":"and","start":22.395,"end":22.895,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.08554483205080032},{"word":"during","start":23.035,"end":23.435001,"confidence":0.9892578,"punctuated_word":"during","sentiment":"neutral","sentiment_score":0.08703956007957458},{"word":"that","start":23.435001,"end":23.675,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.0963003933429718},{"word":"time","start":23.675,"end":24.075,"confidence":0.9909668,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":0.07731560617685318},{"word":"i","start":24.075,"end":24.235,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.10383538901805878},{"word":"was","start":24.235,"end":24.715,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.08324781060218811},{"word":"trying","start":24.715,"end":25.115,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.10852406919002532},{"word":"to","start":25.115,"end":25.355,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11004291474819183},{"word":"arrange","start":25.355,"end":25.755001,"confidence":1.0,"punctuated_word":"arrange","sentiment":"neutral","sentiment_score":0.1374850869178772},{"word":"a","start":25.755001,"end":25.915,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.14652135968208313},{"word":"meeting","start":25.915,"end":26.235,"confidence":1.0,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.1254398226737976},{"word":"with","start":26.235,"end":26.475,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.1284933090209961},{"word":"you","start":26.475,"end":26.975,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.16898423433303833},{"word":"together","start":27.44,"end":27.84,"confidence":0.99902344,"punctuated_word":"together","sentiment":"neutral","sentiment_score":0.12537607550621033},{"word":"with","start":27.84,"end":28.08,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.15645089745521543},{"word":"my","start":28.08,"end":28.320002,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.18434149026870728},{"word":"cto","start":28.320002,"end":28.820002,"confidence":0.9814453,"punctuated_word":"CTO,","sentiment":"neutral","sentiment_score":0.13498270511627197},{"word":"mister","start":28.960001,"end":29.36,"confidence":0.9921875,"punctuated_word":"mister","sentiment":"neutral","sentiment_score":0.1578250229358673},{"word":"bajit","start":29.36,"end":29.86,"confidence":0.3996582,"punctuated_word":"Bajit","sentiment":"neutral","sentiment_score":0.11568473279476166},{"word":"singh","start":30.0,"end":30.400002,"confidence":0.8869629,"punctuated_word":"Singh,","sentiment":"neutral","sentiment_score":0.14163106679916382},{"word":"to","start":30.400002,"end":30.720001,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1638205647468567},{"word":"introduce","start":30.720001,"end":31.220001,"confidence":1.0,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.11880939453840256},{"word":"our","start":31.28,"end":31.52,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.15795710682868958},{"word":"company","start":31.52,"end":31.92,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.16237159073352814},{"word":"and","start":31.92,"end":32.08,"confidence":0.97265625,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2234417200088501},{"word":"our","start":32.08,"end":32.32,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.17436224222183228},{"word":"services","start":32.32,"end":32.82,"confidence":1.0,"punctuated_word":"services.","sentiment":"neutral","sentiment_score":0.14901667833328247},{"word":"name","start":33.68,"end":33.920002,"confidence":0.99609375,"punctuated_word":"Name","sentiment":"neutral","sentiment_score":0.10703039169311523},{"word":"of","start":33.920002,"end":34.08,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.10204102098941804},{"word":"the","start":34.08,"end":34.24,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.10903383791446686},{"word":"company","start":34.24,"end":34.64,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.11079606413841248},{"word":"again","start":34.64,"end":34.88,"confidence":0.9206543,"punctuated_word":"again,","sentiment":"neutral","sentiment_score":0.1238686591386795},{"word":"joe","start":34.88,"end":35.28,"confidence":0.9782715,"punctuated_word":"Joe,","sentiment":"neutral","sentiment_score":0.13687613606452942},{"word":"it's","start":35.28,"end":35.68,"confidence":0.9790039,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.1645384579896927},{"word":"cloud","start":35.68,"end":36.16,"confidence":0.6435547,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.1401779055595398},{"word":"solution","start":36.16,"end":36.66,"confidence":0.98095703,"punctuated_word":"Solution","sentiment":"neutral","sentiment_score":0.16087324917316437},{"word":"it","start":36.72,"end":37.22,"confidence":0.98706055,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.12081070989370346},{"word":"we","start":38.0,"end":38.24,"confidence":0.6899414,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.12222984433174132},{"word":"are","start":38.24,"end":38.4,"confidence":0.9980469,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.11083906888961792},{"word":"a","start":38.4,"end":38.9,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1416252851486206},{"word":"managed","start":39.04,"end":39.440002,"confidence":0.89453125,"punctuated_word":"managed","sentiment":"neutral","sentiment_score":0.16072842478752136},{"word":"service","start":39.440002,"end":39.84,"confidence":1.0,"punctuated_word":"service","sentiment":"neutral","sentiment_score":0.09854503720998764},{"word":"provider","start":39.84,"end":40.34,"confidence":0.9980469,"punctuated_word":"provider.","sentiment":"neutral","sentiment_score":0.1104004681110382},{"word":"we","start":41.085003,"end":41.245003,"confidence":0.9970703,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.10289350152015686},{"word":"are","start":41.245003,"end":41.325,"confidence":0.9941406,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.10998523235321044},{"word":"also","start":41.325,"end":41.805,"confidence":0.9980469,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.11628808081150056},{"word":"microsoft","start":41.805,"end":42.285,"confidence":0.81591797,"punctuated_word":"Microsoft","sentiment":"neutral","sentiment_score":0.1298227310180664},{"word":"trusted","start":42.285,"end":42.685,"confidence":0.9902344,"punctuated_word":"trusted","sentiment":"neutral","sentiment_score":0.13657912611961365},{"word":"partner","start":42.685,"end":43.185,"confidence":1.0,"punctuated_word":"partner","sentiment":"neutral","sentiment_score":0.14609624445438385},{"word":"providing","start":43.645,"end":44.145,"confidence":0.7426758,"punctuated_word":"providing","sentiment":"neutral","sentiment_score":0.12530122697353363},{"word":"services","start":44.205,"end":44.705,"confidence":1.0,"punctuated_word":"services","sentiment":"neutral","sentiment_score":0.10940050333738328},{"word":"for","start":44.765,"end":45.165,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.16643837094306946},{"word":"cloud","start":45.165,"end":45.565002,"confidence":0.96777344,"punctuated_word":"cloud","sentiment":"neutral","sentiment_score":0.14054445922374725},{"word":"solutions","start":45.565002,"end":46.065002,"confidence":0.88671875,"punctuated_word":"solutions,","sentiment":"neutral","sentiment_score":0.1435854136943817},{"word":"cybersecurity","start":46.445,"end":46.945,"confidence":0.91625977,"punctuated_word":"cybersecurity,","sentiment":"neutral","sentiment_score":0.11496627330780028},{"word":"backup","start":48.045002,"end":48.365,"confidence":0.86328125,"punctuated_word":"backup","sentiment":"neutral","sentiment_score":0.10079525411128998},{"word":"and","start":48.365,"end":48.685,"confidence":0.8691406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.12293196469545364},{"word":"recovery","start":48.685,"end":49.185,"confidence":0.9836426,"punctuated_word":"recovery,","sentiment":"neutral","sentiment_score":0.13117504119873047},{"word":"sharepoint","start":49.325,"end":49.825,"confidence":0.98795575,"punctuated_word":"SharePoint,","sentiment":"neutral","sentiment_score":0.12562105059623718},{"word":"manage","start":50.525,"end":50.925003,"confidence":0.80249023,"punctuated_word":"Manage","sentiment":"neutral","sentiment_score":0.11934803426265717},{"word":"three","start":50.925003,"end":51.165,"confidence":0.99316406,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.10702494531869888},{"word":"six","start":51.165,"end":51.485,"confidence":0.5751953,"punctuated_word":"six","sentiment":"neutral","sentiment_score":0.08825653791427612},{"word":"five","start":51.485,"end":51.885002,"confidence":0.984375,"punctuated_word":"five,","sentiment":"neutral","sentiment_score":0.11349225789308548},{"word":"power","start":51.885002,"end":52.365,"confidence":0.9921875,"punctuated_word":"Power","sentiment":"neutral","sentiment_score":0.15550553798675537},{"word":"bi","start":52.365,"end":52.685,"confidence":0.90844727,"punctuated_word":"BI,","sentiment":"neutral","sentiment_score":0.13457000255584717},{"word":"and","start":52.685,"end":52.845,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1007920429110527},{"word":"many","start":52.845,"end":53.165,"confidence":0.99902344,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.1120993047952652},{"word":"more","start":53.165,"end":53.665,"confidence":0.99853516,"punctuated_word":"more.","sentiment":"neutral","sentiment_score":0.10321666300296783},{"word":"and","start":54.05,"end":54.53,"confidence":1.0,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.05953996628522873},{"word":"the","start":54.53,"end":54.61,"confidence":0.77441406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.055353499948978424},{"word":"reason","start":54.61,"end":55.01,"confidence":0.9980469,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.062260761857032776},{"word":"for","start":55.01,"end":55.17,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06552381813526154},{"word":"my","start":55.17,"end":55.329998,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.09015238285064696},{"word":"call","start":55.329998,"end":55.57,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.08594347536563873},{"word":"today","start":55.57,"end":55.809998,"confidence":0.9980469,"punctuated_word":"today,","sentiment":"neutral","sentiment_score":0.106356181204319},{"word":"joe","start":55.809998,"end":56.13,"confidence":0.98168945,"punctuated_word":"Joe,","sentiment":"neutral","sentiment_score":0.07948527485132217},{"word":"same","start":56.13,"end":56.37,"confidence":0.94628906,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.11095881462097168},{"word":"thing","start":56.37,"end":56.53,"confidence":0.99902344,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":0.10052020102739334},{"word":"as","start":56.53,"end":56.77,"confidence":1.0,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.04669669643044472},{"word":"before","start":56.77,"end":57.27,"confidence":0.7883301,"punctuated_word":"before,","sentiment":"neutral","sentiment_score":0.04522941634058952},{"word":"we're","start":58.13,"end":58.37,"confidence":0.951416,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.03852976858615875},{"word":"only","start":58.37,"end":58.61,"confidence":1.0,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.023017823696136475},{"word":"hoping","start":58.61,"end":58.93,"confidence":0.9970703,"punctuated_word":"hoping","sentiment":"neutral","sentiment_score":0.04795119911432266},{"word":"to","start":58.93,"end":59.09,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07522321492433548},{"word":"arrange","start":59.09,"end":59.489998,"confidence":1.0,"punctuated_word":"arrange","sentiment":"neutral","sentiment_score":0.0847059041261673},{"word":"an","start":59.489998,"end":59.73,"confidence":0.9970703,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.08982144296169281},{"word":"introductory","start":59.73,"end":60.23,"confidence":0.99902344,"punctuated_word":"introductory","sentiment":"neutral","sentiment_score":0.07283511757850647},{"word":"meeting","start":60.45,"end":60.77,"confidence":1.0,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.09348902106285097},{"word":"with","start":60.77,"end":60.93,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.09892772883176804},{"word":"you","start":60.93,"end":61.43,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09490032494068146},{"word":"simply","start":61.73,"end":62.129997,"confidence":0.74072266,"punctuated_word":"simply","sentiment":"neutral","sentiment_score":0.08863227069377899},{"word":"to","start":62.129997,"end":62.29,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07970308512449265},{"word":"introduce","start":62.29,"end":62.77,"confidence":1.0,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.06537128984928131},{"word":"our","start":62.77,"end":63.01,"confidence":0.99902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.0775480568408966},{"word":"company","start":63.01,"end":63.41,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.08095581829547882},{"word":"only","start":63.41,"end":63.73,"confidence":0.7397461,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.10156932473182678},{"word":"for","start":63.73,"end":63.97,"confidence":0.9951172,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.0739838033914566},{"word":"future","start":63.97,"end":64.45,"confidence":0.98535156,"punctuated_word":"future","sentiment":"neutral","sentiment_score":0.07869961857795715},{"word":"reference","start":64.45,"end":64.95,"confidence":0.92944336,"punctuated_word":"reference.","sentiment":"neutral","sentiment_score":0.07911643385887146},{"word":"and","start":65.65,"end":66.15,"confidence":0.97509766,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.029418962076306343},{"word":"we're","start":66.369995,"end":66.61,"confidence":0.9499512,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.02861696109175682},{"word":"hope","start":66.61,"end":66.85,"confidence":0.6738281,"punctuated_word":"hope","sentiment":"neutral","sentiment_score":0.02896176651120186},{"word":"mhmm","start":78.895,"end":79.395,"confidence":0.885376,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.01780587062239647},{"word":"yeah","start":79.775,"end":80.095,"confidence":0.90771484,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0007281340658664703},{"word":"yes","start":80.095,"end":80.335,"confidence":0.9831543,"punctuated_word":"Yes,","sentiment":"neutral","sentiment_score":0.015426713973283768},{"word":"sir","start":80.335,"end":80.835,"confidence":0.9995117,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.00920349545776844},{"word":"february","start":81.055,"end":81.555,"confidence":0.9658203,"punctuated_word":"February,","sentiment":"neutral","sentiment_score":0.0007368987426161766},{"word":"i","start":81.615,"end":81.695,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0070104580372571945},{"word":"think","start":81.695,"end":82.015,"confidence":0.9213867,"punctuated_word":"think.","sentiment":"neutral","sentiment_score":-0.010569126345217228},{"word":"february","start":82.015,"end":82.515,"confidence":0.87060547,"punctuated_word":"February","sentiment":"neutral","sentiment_score":-0.006421511992812157},{"word":"or","start":82.815,"end":83.295,"confidence":0.9667969,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.0006501525640487671},{"word":"yeah","start":83.455,"end":83.705,"confidence":0.60632324,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.014728603884577751},{"word":"tomorrow","start":83.705,"end":84.205,"confidence":0.64868164,"punctuated_word":"Tomorrow.","sentiment":"neutral","sentiment_score":0.009252997115254402},{"word":"mhmm","start":89.21,"end":89.71,"confidence":0.9848633,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.011446209624409676},{"word":"mhmm","start":94.73,"end":95.130005,"confidence":0.9818115,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.0068670716136693954},{"word":"yep","start":95.130005,"end":95.630005,"confidence":0.99853516,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.006274988874793053},{"word":"i","start":99.945,"end":100.185,"confidence":0.78759766,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.01940800249576569},{"word":"do","start":100.185,"end":100.58,"confidence":0.55615234,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.022348344326019287},{"word":"send","start":100.58,"end":100.975,"confidence":0.22106934,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.01321006566286087},{"word":"yep","start":101.225,"end":101.725,"confidence":0.9658203,"punctuated_word":"yep.","sentiment":"neutral","sentiment_score":0.012584591284394264},{"word":"mhmm","start":111.305,"end":111.805,"confidence":0.98413086,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.023857835680246353},{"word":"yep","start":115.79,"end":116.29,"confidence":0.98657227,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.032894521951675415},{"word":"yeah","start":122.909996,"end":123.409996,"confidence":0.91064453,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.10946174710988998},{"word":"i","start":124.189995,"end":124.27,"confidence":0.5097656,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.13019250333309174},{"word":"actually","start":124.27,"end":124.509995,"confidence":0.53466797,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.13843631744384766},{"word":"said","start":124.509995,"end":124.67,"confidence":0.9243164,"punctuated_word":"said","sentiment":"neutral","sentiment_score":0.1589299440383911},{"word":"that","start":124.67,"end":124.83,"confidence":0.9873047,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.18759630620479584},{"word":"that","start":124.83,"end":124.99,"confidence":0.9614258,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.22936156392097473},{"word":"would","start":124.99,"end":125.229996,"confidence":0.99609375,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.2166665494441986},{"word":"be","start":125.229996,"end":125.31,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.1853189915418625},{"word":"okay","start":125.31,"end":125.549995,"confidence":1.0,"punctuated_word":"okay","sentiment":"neutral","sentiment_score":0.17200759053230286},{"word":"because","start":125.549995,"end":126.049995,"confidence":0.5864258,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.19798307120800016},{"word":"right","start":127.149994,"end":127.47,"confidence":0.76171875,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.18763422966003415},{"word":"now","start":127.47,"end":127.97,"confidence":0.9658203,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":0.17957495152950287},{"word":"really","start":128.705,"end":129.02501,"confidence":0.88720703,"punctuated_word":"really,","sentiment":"neutral","sentiment_score":0.18004262447357178},{"word":"the","start":129.02501,"end":129.425,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.24263498187065125},{"word":"goal","start":129.425,"end":129.825,"confidence":0.65966797,"punctuated_word":"goal","sentiment":"neutral","sentiment_score":0.3003310561180115},{"word":"of","start":129.825,"end":129.985,"confidence":0.9980469,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.3476511836051941},{"word":"the","start":129.985,"end":130.145,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.3112283945083618},{"word":"meeting","start":130.145,"end":130.38501,"confidence":0.9716797,"punctuated_word":"meeting","sentiment":"positive","sentiment_score":0.3779228925704956},{"word":"is","start":130.38501,"end":130.545,"confidence":0.9873047,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.283932089805603},{"word":"just","start":130.545,"end":130.705,"confidence":0.99609375,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.3923410177230835},{"word":"to","start":130.705,"end":130.785,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.31809723377227783},{"word":"give","start":130.785,"end":130.945,"confidence":1.0,"punctuated_word":"give","sentiment":"positive","sentiment_score":0.3422262966632843},{"word":"you","start":130.945,"end":131.10501,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.31046557426452637},{"word":"an","start":131.10501,"end":131.265,"confidence":0.99902344,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.27006977796554565},{"word":"idea","start":131.265,"end":131.585,"confidence":1.0,"punctuated_word":"idea","sentiment":"neutral","sentiment_score":0.28798148036003113},{"word":"regarding","start":131.585,"end":132.065,"confidence":0.99902344,"punctuated_word":"regarding","sentiment":"neutral","sentiment_score":0.2044426202774048},{"word":"our","start":132.065,"end":132.38501,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.1935486197471619},{"word":"services","start":132.38501,"end":132.88501,"confidence":0.9995117,"punctuated_word":"services.","sentiment":"neutral","sentiment_score":0.16704829037189484},{"word":"mhmm","start":136.865,"end":137.365,"confidence":0.9873047,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.0663934051990509},{"word":"alright","start":139.66501,"end":140.16501,"confidence":0.8664551,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.04159028083086014},{"word":"mhmm","start":140.545,"end":141.045,"confidence":0.99853516,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.022853605449199677},{"word":"mhmm","start":152.6,"end":153.1,"confidence":0.99780273,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.1473616063594818},{"word":"mhmm","start":154.68001,"end":154.93001,"confidence":0.8983154,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.0176704078912735},{"word":"alright","start":154.93001,"end":155.43001,"confidence":0.98706055,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.00862806849181652},{"word":"so","start":155.68501,"end":155.925,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.01407301425933838},{"word":"just","start":155.925,"end":156.425,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.05354209244251251},{"word":"to","start":158.005,"end":158.505,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0282902792096138},{"word":"set","start":158.96501,"end":159.285,"confidence":0.92333984,"punctuated_word":"set","sentiment":"neutral","sentiment_score":-0.01011061668395996},{"word":"the","start":159.285,"end":159.60501,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.008036009967327118},{"word":"expect","start":159.60501,"end":160.085,"confidence":0.60498047,"punctuated_word":"expect","sentiment":"neutral","sentiment_score":-0.004367448389530182},{"word":"expectation","start":160.24501,"end":160.74501,"confidence":0.56640625,"punctuated_word":"expectation","sentiment":"neutral","sentiment_score":0.02841421216726303},{"word":"state","start":161.52501,"end":161.925,"confidence":0.66015625,"punctuated_word":"state,","sentiment":"neutral","sentiment_score":0.01238393411040306},{"word":"sir","start":161.925,"end":162.425,"confidence":0.9123535,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.015903687104582787},{"word":"the","start":162.96501,"end":163.46501,"confidence":0.9560547,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04556714743375778},{"word":"better","start":164.40501,"end":164.725,"confidence":0.98828125,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.03291834890842438},{"word":"time","start":164.725,"end":164.96501,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.09245844185352324},{"word":"to","start":164.96501,"end":165.04501,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05470699444413185},{"word":"call","start":165.04501,"end":165.285,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.05656112357974053},{"word":"you","start":165.285,"end":165.445,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05613698437809944},{"word":"again","start":165.445,"end":165.68501,"confidence":0.8581543,"punctuated_word":"again,","sentiment":"neutral","sentiment_score":0.04416098818182945},{"word":"that","start":165.68501,"end":165.845,"confidence":0.9892578,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.04659760743379593},{"word":"would","start":165.845,"end":166.085,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.028179418295621872},{"word":"be","start":166.085,"end":166.585,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.032928939908742905},{"word":"before","start":167.04501,"end":167.52501,"confidence":0.98291016,"punctuated_word":"before","sentiment":"neutral","sentiment_score":0.045326828956604},{"word":"august","start":167.52501,"end":167.845,"confidence":1.0,"punctuated_word":"August","sentiment":"neutral","sentiment_score":0.023375090211629868},{"word":"because","start":167.845,"end":168.085,"confidence":0.5839844,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.06390059739351273},{"word":"that","start":168.085,"end":168.32501,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.04675242677330971},{"word":"would","start":168.32501,"end":168.485,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.03834758698940277},{"word":"be","start":168.485,"end":168.725,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.04175396263599396},{"word":"your","start":168.725,"end":168.96501,"confidence":0.9873047,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.030704151839017868},{"word":"that","start":169.84,"end":170.07999,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.04618220776319504},{"word":"would","start":170.07999,"end":170.12,"confidence":0.9892578,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.034132182598114014},{"word":"be","start":170.12,"end":170.15999,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.019346939399838448},{"word":"the","start":170.15999,"end":170.4,"confidence":0.98095703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.029280871152877808},{"word":"time","start":170.4,"end":170.64,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.05749792605638504},{"word":"that","start":170.64,"end":170.79999,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.005230456590652466},{"word":"you","start":170.79999,"end":170.87999,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0011335238814353945},{"word":"will","start":170.87999,"end":171.12,"confidence":0.83251953,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.01056121289730072},{"word":"be","start":171.12,"end":171.62,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.0021030083298683167},{"word":"looking","start":171.68,"end":172.07999,"confidence":0.9980469,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":-0.012114301323890686},{"word":"for","start":172.07999,"end":172.31999,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.017579317092895508},{"word":"a","start":172.31999,"end":172.4,"confidence":0.95410156,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.008902758359909058},{"word":"new","start":172.4,"end":172.64,"confidence":0.9980469,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.0061429813504219055},{"word":"ms","start":172.64,"end":173.14,"confidence":0.6813965,"punctuated_word":"MS.","sentiment":"neutral","sentiment_score":0.005665760487318039},{"word":"so","start":182.525,"end":182.925,"confidence":0.96435547,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0021618306636810303},{"word":"is","start":182.925,"end":183.08499,"confidence":0.9921875,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.02126789465546608},{"word":"it","start":183.08499,"end":183.245,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.04308094456791878},{"word":"mhmm","start":184.045,"end":184.545,"confidence":0.99035645,"punctuated_word":"mhmm.","sentiment":"neutral","sentiment_score":-0.020841477438807487},{"word":"mhmm","start":185.245,"end":185.745,"confidence":0.98742676,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.012564107775688171},{"word":"can","start":188.525,"end":188.765,"confidence":0.99121094,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.03731497377157211},{"word":"i","start":188.765,"end":188.845,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06120456382632256},{"word":"call","start":188.845,"end":189.08499,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.05620238557457924},{"word":"you","start":189.08499,"end":189.245,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04300696402788162},{"word":"back","start":189.245,"end":189.405,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.05423717573285103},{"word":"on","start":189.405,"end":189.565,"confidence":0.96875,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.05396032705903053},{"word":"june","start":189.565,"end":189.885,"confidence":0.99902344,"punctuated_word":"June,","sentiment":"neutral","sentiment_score":0.07635132968425751},{"word":"sir","start":189.885,"end":190.385,"confidence":0.96875,"punctuated_word":"sir?","sentiment":"neutral","sentiment_score":0.07710915803909302},{"word":"two","start":191.00499,"end":191.245,"confidence":0.7421875,"punctuated_word":"Two","sentiment":"neutral","sentiment_score":0.019312743097543716},{"word":"months","start":191.245,"end":191.64499,"confidence":0.9819336,"punctuated_word":"months","sentiment":"neutral","sentiment_score":0.018642783164978027},{"word":"yep","start":192.045,"end":192.36499,"confidence":0.97233075,"punctuated_word":"yep.","sentiment":"neutral","sentiment_score":0.00440175598487258},{"word":"two","start":192.36499,"end":192.525,"confidence":0.95947266,"punctuated_word":"Two","sentiment":"neutral","sentiment_score":-0.07311378419399261},{"word":"two","start":192.525,"end":192.685,"confidence":0.7578125,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.036181479692459106},{"word":"months","start":192.685,"end":193.185,"confidence":0.98706055,"punctuated_word":"months.","sentiment":"neutral","sentiment_score":0.015174904838204384},{"word":"yeah","start":195.405,"end":195.64499,"confidence":0.8166504,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.27908778190612793},{"word":"alright","start":195.64499,"end":195.965,"confidence":0.7739258,"punctuated_word":"Alright.","sentiment":"positive","sentiment_score":0.3720814883708954},{"word":"okay","start":195.965,"end":196.285,"confidence":0.826416,"punctuated_word":"Okay.","sentiment":"positive","sentiment_score":0.4932510256767273},{"word":"just","start":196.285,"end":196.525,"confidence":0.86572266,"punctuated_word":"Just","sentiment":"positive","sentiment_score":0.7323134541511536},{"word":"okay","start":197.78,"end":198.28,"confidence":0.7060547,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.0022628456354141235},{"word":"yeah","start":204.82,"end":205.14,"confidence":0.8562012,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.005252466537058353},{"word":"we","start":205.14,"end":205.38,"confidence":0.5332031,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.002528402954339981},{"word":"understand","start":205.38,"end":205.88,"confidence":0.99853516,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":0.003865704871714115},{"word":"yep","start":210.005,"end":210.505,"confidence":0.9995117,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.011725177988409996},{"word":"yep","start":211.845,"end":212.345,"confidence":0.9946289,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.003940317779779434},{"word":"actually","start":213.925,"end":214.24501,"confidence":0.7463379,"punctuated_word":"Actually,","sentiment":"neutral","sentiment_score":-0.008719119243323803},{"word":"sir","start":214.24501,"end":214.40501,"confidence":0.9851074,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":-0.02580762468278408},{"word":"that","start":214.40501,"end":214.645,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.02031887136399746},{"word":"is","start":214.645,"end":214.725,"confidence":0.9838867,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.031168513000011444},{"word":"the","start":214.725,"end":214.88501,"confidence":0.99121094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03177984803915024},{"word":"main","start":214.88501,"end":215.38501,"confidence":0.97998047,"punctuated_word":"main","sentiment":"neutral","sentiment_score":-0.0015621725469827652},{"word":"that","start":215.76501,"end":216.005,"confidence":0.6557617,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.00699160061776638},{"word":"that","start":216.005,"end":216.16501,"confidence":0.9873047,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.01373383030295372},{"word":"is","start":216.16501,"end":216.32501,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0051394179463386536},{"word":"the","start":216.32501,"end":216.485,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.00880049355328083},{"word":"main","start":216.485,"end":216.725,"confidence":1.0,"punctuated_word":"main","sentiment":"neutral","sentiment_score":0.013527367264032364},{"word":"reason","start":216.725,"end":217.04501,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.016049668192863464},{"word":"why","start":217.04501,"end":217.205,"confidence":1.0,"punctuated_word":"why","sentiment":"neutral","sentiment_score":0.014247963204979897},{"word":"we","start":217.205,"end":217.365,"confidence":0.55078125,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.024470310658216476},{"word":"would","start":217.365,"end":217.52501,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.029705582186579704},{"word":"like","start":217.52501,"end":217.68501,"confidence":0.99902344,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.02392980270087719},{"word":"to","start":217.68501,"end":218.18501,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.026972010731697083},{"word":"meet","start":218.565,"end":218.80501,"confidence":0.9838867,"punctuated_word":"meet","sentiment":"neutral","sentiment_score":0.019187813624739647},{"word":"you","start":218.80501,"end":218.96501,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.004919055849313736},{"word":"right","start":218.96501,"end":219.205,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.00699663907289505},{"word":"now","start":219.205,"end":219.705,"confidence":1.0,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.012524425983428957},{"word":"because","start":219.845,"end":220.24501,"confidence":0.52685547,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.013447090983390808},{"word":"more","start":220.24501,"end":220.485,"confidence":0.99121094,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.009082183241844176},{"word":"chances","start":220.485,"end":220.96501,"confidence":0.99902344,"punctuated_word":"chances","sentiment":"neutral","sentiment_score":0.029206473380327225},{"word":"are","start":220.96501,"end":221.46501,"confidence":0.9941406,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.01964375749230385},{"word":"by","start":222.91,"end":223.06999,"confidence":0.9589844,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.00046290457248687744},{"word":"june","start":223.06999,"end":223.55,"confidence":0.9980469,"punctuated_word":"June","sentiment":"neutral","sentiment_score":0.008854657411575317},{"word":"next","start":223.55,"end":223.87,"confidence":0.9970703,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.0281561017036438},{"word":"year","start":223.87,"end":224.37,"confidence":0.9675293,"punctuated_word":"year,","sentiment":"neutral","sentiment_score":0.017246931791305542},{"word":"most","start":224.59,"end":224.83,"confidence":0.8535156,"punctuated_word":"most","sentiment":"neutral","sentiment_score":0.0045907944440841675},{"word":"likely","start":224.83,"end":225.23,"confidence":0.77246094,"punctuated_word":"likely,","sentiment":"neutral","sentiment_score":0.0011952891945838928},{"word":"you'll","start":225.23,"end":225.73,"confidence":0.9824219,"punctuated_word":"you'll","sentiment":"neutral","sentiment_score":-0.020000066608190536},{"word":"you'll","start":225.95,"end":226.27,"confidence":0.95336914,"punctuated_word":"you'll","sentiment":"neutral","sentiment_score":-0.02947600744664669},{"word":"forget","start":226.27,"end":226.67,"confidence":0.9970703,"punctuated_word":"forget","sentiment":"neutral","sentiment_score":-0.01965099200606346},{"word":"the","start":226.67,"end":226.91,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.024056311696767807},{"word":"the","start":226.91,"end":227.15,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.021261677145957947},{"word":"the","start":227.15,"end":227.39,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01855852827429771},{"word":"the","start":227.39,"end":227.47,"confidence":0.7446289,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.015142198652029036},{"word":"company","start":227.47,"end":227.87,"confidence":0.9941406,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":-0.02270922064781189},{"word":"sir","start":227.87,"end":228.37,"confidence":0.99853516,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":-0.002579124178737402},{"word":"it's","start":229.06999,"end":229.23,"confidence":0.9655762,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.007047520484775305},{"word":"just","start":229.23,"end":229.55,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.010521264746785164},{"word":"exactly","start":235.15,"end":235.65,"confidence":0.90405273,"punctuated_word":"exactly.","sentiment":"neutral","sentiment_score":0.019597548991441727},{"word":"yep","start":236.985,"end":237.485,"confidence":0.76000977,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04642290621995926},{"word":"i'm","start":238.345,"end":238.66501,"confidence":0.5727539,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.018627122044563293},{"word":"a","start":238.66501,"end":238.74501,"confidence":0.5566406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.012785960920155048},{"word":"i","start":238.905,"end":239.065,"confidence":0.98095703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.012484196573495863},{"word":"am","start":239.065,"end":239.145,"confidence":0.99609375,"punctuated_word":"am","sentiment":"neutral","sentiment_score":0.014515722170472143},{"word":"the","start":239.145,"end":239.38501,"confidence":0.9941406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.016049552708864212},{"word":"most","start":239.38501,"end":239.705,"confidence":0.99316406,"punctuated_word":"most","sentiment":"neutral","sentiment_score":0.011785617098212242},{"word":"yeah","start":240.66501,"end":240.985,"confidence":0.8376465,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.013082013465464115},{"word":"yeah","start":240.985,"end":241.30501,"confidence":0.98999023,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.014343228191137314},{"word":"i","start":241.30501,"end":241.46501,"confidence":0.98828125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.002448800951242447},{"word":"know","start":241.46501,"end":241.865,"confidence":0.9904785,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":0.003792762756347656},{"word":"i","start":241.865,"end":242.02501,"confidence":0.9790039,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.002234896644949913},{"word":"know","start":242.02501,"end":242.265,"confidence":0.99609375,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":0.0027013132348656654},{"word":"i","start":242.265,"end":242.345,"confidence":0.3581543,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.001499079167842865},{"word":"know","start":242.345,"end":242.845,"confidence":0.95654297,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.005553450435400009},{"word":"mhmm","start":245.46501,"end":245.96501,"confidence":0.8927002,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.02805473282933235},{"word":"yes","start":248.66501,"end":249.065,"confidence":0.78271484,"punctuated_word":"Yes,","sentiment":"neutral","sentiment_score":0.046419158577919006},{"word":"sir","start":249.065,"end":249.565,"confidence":0.99902344,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.03385936841368675},{"word":"mhmm","start":256.43,"end":256.93,"confidence":0.91882324,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.08768902719020844},{"word":"alright","start":258.99,"end":259.47,"confidence":0.9069824,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.11151649802923204},{"word":"okay","start":259.47,"end":259.87,"confidence":0.9975586,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.08563555032014847},{"word":"i'll","start":259.87,"end":260.11,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.07737620174884796},{"word":"be","start":260.11,"end":260.27,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.06763279438018799},{"word":"calling","start":260.27,"end":260.59,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.0580771379172802},{"word":"you","start":260.59,"end":260.75,"confidence":0.9873047,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05439119040966034},{"word":"back","start":260.75,"end":261.15,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.027402061969041824},{"word":"on","start":261.15,"end":261.55,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.029380924999713898},{"word":"june","start":261.55,"end":261.87,"confidence":0.9790039,"punctuated_word":"June","sentiment":"neutral","sentiment_score":0.03689207881689072},{"word":"next","start":261.87,"end":262.11,"confidence":0.99902344,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.032599806785583496},{"word":"year","start":262.11,"end":262.61,"confidence":1.0,"punctuated_word":"year.","sentiment":"neutral","sentiment_score":0.06503167748451233},{"word":"alright","start":263.25488,"end":263.75488,"confidence":0.9772949,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.23759840428829193},{"word":"nice","start":264.05487,"end":264.45486,"confidence":0.99609375,"punctuated_word":"Nice","sentiment":"positive","sentiment_score":0.3705587387084961},{"word":"talking","start":264.45486,"end":264.6949,"confidence":1.0,"punctuated_word":"talking","sentiment":"positive","sentiment_score":0.37908485531806946},{"word":"to","start":264.6949,"end":264.77487,"confidence":0.99902344,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.5019885301589966},{"word":"you","start":264.77487,"end":265.01486,"confidence":0.9980469,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.47485607862472534},{"word":"joe","start":265.01486,"end":265.25488,"confidence":0.8557129,"punctuated_word":"Joe.","sentiment":"positive","sentiment_score":0.33619046211242676},{"word":"have","start":265.25488,"end":265.4149,"confidence":0.8378906,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.6726794838905334},{"word":"a","start":265.4149,"end":265.49487,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.7233551740646362},{"word":"good","start":265.49487,"end":265.73486,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.7684030532836914},{"word":"day","start":265.73486,"end":265.89487,"confidence":1.0,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.6921684741973877},{"word":"thank","start":265.89487,"end":266.1349,"confidence":0.9873047,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.8372212648391724},{"word":"you","start":266.1349,"end":266.6349,"confidence":0.9975586,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.11135904490947723}],"paragraphs":{"transcript":"\nYeah. Good afternoon. Joe, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Joe, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Joe, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Joe, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hope Mhmm. Yeah.\n\nYes, sir. February, I think. February or yeah. Tomorrow. Mhmm.\n\nMhmm. Yep. I do send yep. Mhmm. Yep.\n\nYeah. I actually said that that would be okay because right now, really, the goal of the meeting is just to give you an idea regarding our services. Mhmm. Alright. Mhmm.\n\nMhmm. Mhmm. Alright. So just to set the expect expectation state, sir, the better time to call you again, that would be before August because that would be your that would be the time that you will be looking for a new MS. So is it mhmm.\n\nMhmm. Can I call you back on June, sir? Two months yep. Two two months. Yeah.\n\nAlright. Okay. Just okay. Yeah. We understand.\n\nYep. Yep. Actually, sir, that is the main that that is the main reason why we would like to meet you right now because more chances are by June next year, most likely, you'll you'll forget the the the the company, sir. It's just exactly. Yep.\n\nI'm a I am the most yeah. Yeah. I know. I know. I know.\n\nMhmm. Yes, sir. Mhmm. Alright. Okay.\n\nI'll be calling you back on June next year. Alright. Nice talking to you, Joe. Have a good day. Thank you.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.8,"end":3.12,"sentiment":"neutral","sentiment_score":0.123496875166893},{"text":"Good afternoon.","start":3.12,"end":3.86,"sentiment":"positive","sentiment_score":0.3862493932247162},{"text":"Joe, it's Ronald from Cloud Solution IT.","start":4.4,"end":8.34,"sentiment":"neutral","sentiment_score":0.28315255471638273},{"text":"How are you doing today?","start":9.2,"end":10.42,"sentiment":"positive","sentiment_score":0.4125167727470398},{"text":"Alright.","start":12.639999,"end":12.96,"sentiment":"positive","sentiment_score":0.35976442694664}],"sentiment":"neutral","sentiment_score":0.3312757397070527,"num_words":16,"start":2.8,"end":12.96},{"sentences":[{"text":"Okay.","start":12.96,"end":13.28,"sentiment":"positive","sentiment_score":0.4786226749420166},{"text":"That's wonderful.","start":13.28,"end":13.94,"sentiment":"positive","sentiment_score":0.7028211355209351},{"text":"Joe, I hope you still remember the company because the last time that we touch base with you, it was February of this year.","start":14.955,"end":21.935001,"sentiment":"neutral","sentiment_score":0.12658663668359318},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":22.395,"end":32.82,"sentiment":"neutral","sentiment_score":0.1342535435601517},{"text":"Name of the company again, Joe, it's Cloud Solution IT.","start":33.68,"end":37.22,"sentiment":"neutral","sentiment_score":0.1276046432554722}],"sentiment":"neutral","sentiment_score":0.1534880677354522,"num_words":64,"start":12.96,"end":37.22},{"sentences":[{"text":"We are a managed service provider.","start":38.0,"end":40.34,"sentiment":"neutral","sentiment_score":0.12406135474642117},{"text":"We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more.","start":41.085003,"end":53.665,"sentiment":"neutral","sentiment_score":0.12226919203996658},{"text":"And the reason for my call today, Joe, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":54.05,"end":64.95,"sentiment":"neutral","sentiment_score":0.07590328180982221},{"text":"And we're hope Mhmm.","start":65.65,"end":79.395,"sentiment":"neutral","sentiment_score":0.01729795476421714},{"text":"Yeah.","start":79.775,"end":80.095,"sentiment":"neutral","sentiment_score":-0.0007281340658664703}],"sentiment":"neutral","sentiment_score":0.09287407985930123,"num_words":67,"start":38.0,"end":80.095},{"sentences":[{"text":"Yes, sir.","start":80.095,"end":80.835,"sentiment":"neutral","sentiment_score":0.012315104715526104},{"text":"February, I think.","start":81.055,"end":82.015,"sentiment":"neutral","sentiment_score":-0.005614228546619415},{"text":"February or yeah.","start":82.015,"end":83.705,"sentiment":"neutral","sentiment_score":0.0029857481519381204},{"text":"Tomorrow.","start":83.705,"end":84.205,"sentiment":"neutral","sentiment_score":0.009252997115254402},{"text":"Mhmm.","start":89.21,"end":89.71,"sentiment":"neutral","sentiment_score":-0.011446209624409676}],"sentiment":"neutral","sentiment_score":0.001455155573785305,"num_words":10,"start":80.095,"end":89.71},{"sentences":[{"text":"Mhmm.","start":94.73,"end":95.130005,"sentiment":"neutral","sentiment_score":-0.0068670716136693954},{"text":"Yep.","start":95.130005,"end":95.630005,"sentiment":"neutral","sentiment_score":-0.006274988874793053},{"text":"I do send yep.","start":99.945,"end":101.725,"sentiment":"neutral","sentiment_score":0.016887750942260027},{"text":"Mhmm.","start":111.305,"end":111.805,"sentiment":"neutral","sentiment_score":0.023857835680246353},{"text":"Yep.","start":115.79,"end":116.29,"sentiment":"neutral","sentiment_score":0.032894521951675415}],"sentiment":"neutral","sentiment_score":0.013895162614062428,"num_words":8,"start":94.73,"end":116.29},{"sentences":[{"text":"Yeah.","start":122.909996,"end":123.409996,"sentiment":"neutral","sentiment_score":0.10946174710988998},{"text":"I actually said that that would be okay because right now, really, the goal of the meeting is just to give you an idea regarding our services.","start":124.189995,"end":132.88501,"sentiment":"neutral","sentiment_score":0.24124689455385562},{"text":"Mhmm.","start":136.865,"end":137.365,"sentiment":"neutral","sentiment_score":-0.0663934051990509},{"text":"Alright.","start":139.66501,"end":140.16501,"sentiment":"neutral","sentiment_score":0.04159028083086014},{"text":"Mhmm.","start":140.545,"end":141.045,"sentiment":"neutral","sentiment_score":0.022853605449199677}],"sentiment":"neutral","sentiment_score":0.2135863993917742,"num_words":31,"start":122.909996,"end":141.045},{"sentences":[{"text":"Mhmm.","start":152.6,"end":153.1,"sentiment":"neutral","sentiment_score":-0.1473616063594818},{"text":"Mhmm.","start":154.68001,"end":154.93001,"sentiment":"neutral","sentiment_score":-0.0176704078912735},{"text":"Alright.","start":154.93001,"end":155.43001,"sentiment":"neutral","sentiment_score":0.00862806849181652},{"text":"So just to set the expect expectation state, sir, the better time to call you again, that would be before August because that would be your that would be the time that you will be looking for a new MS.","start":155.68501,"end":173.14,"sentiment":"neutral","sentiment_score":0.022350569907575845},{"text":"So is it mhmm.","start":182.525,"end":184.545,"sentiment":"neutral","sentiment_score":-0.021838036831468344}],"sentiment":"neutral","sentiment_score":0.01383546177060046,"num_words":47,"start":152.6,"end":184.545},{"sentences":[{"text":"Mhmm.","start":185.245,"end":185.745,"sentiment":"neutral","sentiment_score":-0.012564107775688171},{"text":"Can I call you back on June, sir?","start":188.525,"end":190.385,"sentiment":"neutral","sentiment_score":0.05742335971444845},{"text":"Two months yep.","start":191.00499,"end":192.36499,"sentiment":"neutral","sentiment_score":0.014119094082464775},{"text":"Two two months.","start":192.36499,"end":193.185,"sentiment":"neutral","sentiment_score":-0.03137345301608244},{"text":"Yeah.","start":195.405,"end":195.64499,"sentiment":"neutral","sentiment_score":0.27908778190612793}],"sentiment":"neutral","sentiment_score":0.0421342171903234,"num_words":16,"start":185.245,"end":195.64499},{"sentences":[{"text":"Alright.","start":195.64499,"end":195.965,"sentiment":"positive","sentiment_score":0.3720814883708954},{"text":"Okay.","start":195.965,"end":196.285,"sentiment":"positive","sentiment_score":0.4932510256767273},{"text":"Just okay.","start":196.285,"end":198.28,"sentiment":"positive","sentiment_score":0.36728814989328384},{"text":"Yeah.","start":204.82,"end":205.14,"sentiment":"neutral","sentiment_score":-0.005252466537058353},{"text":"We understand.","start":205.14,"end":205.88,"sentiment":"neutral","sentiment_score":0.000668650958687067}],"sentiment":"neutral","sentiment_score":0.22799909274492944,"num_words":7,"start":195.64499,"end":205.88},{"sentences":[{"text":"Yep.","start":210.005,"end":210.505,"sentiment":"neutral","sentiment_score":0.011725177988409996},{"text":"Yep.","start":211.845,"end":212.345,"sentiment":"neutral","sentiment_score":0.003940317779779434},{"text":"Actually, sir, that is the main that that is the main reason why we would like to meet you right now because more chances are by June next year, most likely, you'll you'll forget the the the the company, sir.","start":213.925,"end":228.37,"sentiment":"neutral","sentiment_score":0.0016341520356945693},{"text":"It's just exactly.","start":229.06999,"end":235.65,"sentiment":"neutral","sentiment_score":0.012388778074334065},{"text":"Yep.","start":236.985,"end":237.485,"sentiment":"neutral","sentiment_score":0.04642290621995926}],"sentiment":"neutral","sentiment_score":0.0035787134269333405,"num_words":46,"start":210.005,"end":237.485},{"sentences":[{"text":"I'm a I am the most yeah.","start":238.345,"end":240.985,"sentiment":"neutral","sentiment_score":0.01419002642588956},{"text":"Yeah.","start":240.985,"end":241.30501,"sentiment":"neutral","sentiment_score":0.014343228191137314},{"text":"I know.","start":241.30501,"end":241.865,"sentiment":"neutral","sentiment_score":0.0031207818537950516},{"text":"I know.","start":241.865,"end":242.265,"sentiment":"neutral","sentiment_score":0.0024681049399077892},{"text":"I know.","start":242.265,"end":242.845,"sentiment":"neutral","sentiment_score":-0.002027185633778572}],"sentiment":"neutral","sentiment_score":0.008628343963729483,"num_words":14,"start":238.345,"end":242.845},{"sentences":[{"text":"Mhmm.","start":245.46501,"end":245.96501,"sentiment":"neutral","sentiment_score":-0.02805473282933235},{"text":"Yes, sir.","start":248.66501,"end":249.565,"sentiment":"neutral","sentiment_score":0.04013926349580288},{"text":"Mhmm.","start":256.43,"end":256.93,"sentiment":"neutral","sentiment_score":0.08768902719020844},{"text":"Alright.","start":258.99,"end":259.47,"sentiment":"neutral","sentiment_score":0.11151649802923204},{"text":"Okay.","start":259.47,"end":259.87,"sentiment":"neutral","sentiment_score":0.08563555032014847}],"sentiment":"neutral","sentiment_score":0.05617747828364372,"num_words":6,"start":245.46501,"end":259.87},{"sentences":[{"text":"I'll be calling you back on June next year.","start":259.87,"end":262.61,"sentiment":"neutral","sentiment_score":0.049864874945746526},{"text":"Alright.","start":263.25488,"end":263.75488,"sentiment":"neutral","sentiment_score":0.23759840428829193},{"text":"Nice talking to you, Joe.","start":264.05487,"end":265.25488,"sentiment":"positive","sentiment_score":0.4125357329845428},{"text":"Have a good day.","start":265.25488,"end":265.89487,"sentiment":"positive","sentiment_score":0.7141515463590622},{"text":"Thank you.","start":265.89487,"end":266.6349,"sentiment":"positive","sentiment_score":0.36293110996484756}],"sentiment":"neutral","sentiment_score":0.3015013975756509,"num_words":21,"start":259.87,"end":266.6349}]}}]},{"alternatives":[{"transcript":"Hello? Good. Good. Thanks. Yeah. Okay. Alright. So I've I have had a converse. Sorry. I I obviously, I talk to a lot of people, and I have had a conversation with you before. I have have I had a conversation with you before? Okay. Gotcha. Alright. Then I would have mentioned that we already have two MSPs already for cyber, and the other one is the normal infrastructure networking whatever. But I cannot remember my I cannot remember all of my conversations with you. Did I did did I say because I do what I can tell you is that next August is when we are renewing or going out to tender for new for MSPs. That is next August. So it is August 2027. So nothing is changing between now and then. Yep. No. At the moment no. I cannot sorry about this. At the moment, we're about to go live on an ERP implementation. Okay? And and the focus for the everybody in the entire company is on this project. We are not looking to change when I'm not even looking to talk to anybody outside of this project. Yeah. Sorry. Yeah. Mhmm. Yes. Yes. That's correct. Exact well well, I mean, we're going we we would be going out to Tinder and, well, we would we would go from there. So that would be because all the contracts are still in place, and they expire August next year. Yes. That that no. That sounds a good that sounds a good time. That sounds a very good time. Yeah. Sorry to sorry to cut you off. And and and and I've had to do it with everyone. I mean, you're not the only one that is is wanting to introduce themselves and and to let us know of their services as an MSP. But I we just don't have the time. Yeah. Your phone up okay. You are one of many MSPs that I have now spoken to. Yes. And we're all in the same boat. We're all in the same boat, and and I'm not talking to anyone prior to we go out to Tinder. So, yes. So so when you're phoning up June next year, if we have the documents that are ready for Tinder, you're quite welcome to have one. Okay. Alright. No worries. Thank you very much. Bye.","confidence":0.9980469,"words":[{"word":"hello","start":0.39999998,"end":0.9,"confidence":0.8547363,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.021921930834650993},{"word":"good","start":9.76,"end":10.26,"confidence":0.73779297,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.49887120723724365},{"word":"good","start":11.04,"end":11.44,"confidence":0.8066406,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.5326143503189087},{"word":"thanks","start":11.44,"end":11.94,"confidence":0.92211914,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.5391607284545898},{"word":"yeah","start":56.5,"end":57.0,"confidence":0.83325195,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.08672851324081421},{"word":"okay","start":65.78,"end":66.26,"confidence":0.984375,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.03760857880115509},{"word":"alright","start":66.26,"end":66.66,"confidence":0.99658203,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.04720618575811386},{"word":"so","start":66.66,"end":67.06,"confidence":0.9980469,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.01657819375395775},{"word":"i've","start":67.06,"end":67.22,"confidence":0.99121094,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.01007203571498394},{"word":"i","start":67.38,"end":67.54,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.022367769852280617},{"word":"have","start":67.54,"end":67.7,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.013600504025816916},{"word":"had","start":67.7,"end":67.94,"confidence":0.99902344,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.003743346780538559},{"word":"a","start":67.94,"end":68.1,"confidence":0.98828125,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0042574964463710785},{"word":"converse","start":68.1,"end":68.6,"confidence":0.76090497,"punctuated_word":"converse.","sentiment":"neutral","sentiment_score":-0.01106935739517212},{"word":"sorry","start":68.815,"end":69.315,"confidence":0.986084,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.08394591510295868},{"word":"i","start":69.534996,"end":69.615,"confidence":0.9394531,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07783634960651398},{"word":"i","start":69.615,"end":69.775,"confidence":0.61816406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07125647366046906},{"word":"obviously","start":70.095,"end":70.494995,"confidence":0.9094238,"punctuated_word":"obviously,","sentiment":"neutral","sentiment_score":-0.07741203904151917},{"word":"i","start":70.494995,"end":70.735,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07094622403383255},{"word":"talk","start":70.735,"end":70.895,"confidence":0.59228516,"punctuated_word":"talk","sentiment":"neutral","sentiment_score":-0.09671229124069214},{"word":"to","start":70.895,"end":71.135,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05027878656983375},{"word":"a","start":71.135,"end":71.215,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.03956782445311546},{"word":"lot","start":71.215,"end":71.295,"confidence":1.0,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":-0.03750978782773018},{"word":"of","start":71.295,"end":71.455,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.031222812831401825},{"word":"people","start":71.455,"end":71.955,"confidence":0.8234863,"punctuated_word":"people,","sentiment":"neutral","sentiment_score":-0.04335978627204895},{"word":"and","start":72.335,"end":72.815,"confidence":0.9013672,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.04105640947818756},{"word":"i","start":72.815,"end":72.975,"confidence":0.9370117,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.027498535811901093},{"word":"have","start":72.975,"end":73.215,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.021163713186979297},{"word":"had","start":73.215,"end":73.455,"confidence":0.99902344,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.02014461904764175},{"word":"a","start":73.455,"end":73.615,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.04298684746026993},{"word":"conversation","start":73.615,"end":74.115,"confidence":0.99902344,"punctuated_word":"conversation","sentiment":"neutral","sentiment_score":-0.04123707488179207},{"word":"with","start":74.255,"end":74.494995,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.04990430176258087},{"word":"you","start":74.494995,"end":74.655,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04247484728693962},{"word":"before","start":74.655,"end":75.155,"confidence":0.8491211,"punctuated_word":"before.","sentiment":"neutral","sentiment_score":-0.05214393138885498},{"word":"i","start":76.415,"end":76.575,"confidence":0.91748047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02707853354513645},{"word":"have","start":76.575,"end":76.895,"confidence":0.99121094,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.023948008194565773},{"word":"have","start":77.055,"end":77.295,"confidence":0.9951172,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.025828570127487183},{"word":"i","start":77.295,"end":77.455,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03438423201441765},{"word":"had","start":77.455,"end":77.615,"confidence":0.99902344,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.015835560858249664},{"word":"a","start":77.615,"end":77.775,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.027443356812000275},{"word":"conversation","start":77.775,"end":78.275,"confidence":1.0,"punctuated_word":"conversation","sentiment":"neutral","sentiment_score":-0.020291877910494804},{"word":"with","start":78.335,"end":78.575,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.039361126720905304},{"word":"you","start":78.575,"end":78.735,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05574304610490799},{"word":"before","start":78.735,"end":79.235,"confidence":0.99560547,"punctuated_word":"before?","sentiment":"neutral","sentiment_score":-0.04094325751066208},{"word":"okay","start":83.07,"end":83.31,"confidence":0.8041992,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.005697509273886681},{"word":"gotcha","start":83.31,"end":83.81,"confidence":0.9941406,"punctuated_word":"Gotcha.","sentiment":"neutral","sentiment_score":0.010261015966534616},{"word":"alright","start":83.869995,"end":84.27,"confidence":0.9436035,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.021896827965974808},{"word":"then","start":84.27,"end":84.509995,"confidence":0.9707031,"punctuated_word":"Then","sentiment":"neutral","sentiment_score":-0.0023810602724552155},{"word":"i","start":84.509995,"end":84.67,"confidence":0.9707031,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.013876622542738914},{"word":"would","start":84.67,"end":84.83,"confidence":0.99609375,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.01196461357176304},{"word":"have","start":84.83,"end":84.99,"confidence":0.7758789,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.007451005280017853},{"word":"mentioned","start":84.99,"end":85.31,"confidence":0.9941406,"punctuated_word":"mentioned","sentiment":"neutral","sentiment_score":-0.0027779117226600647},{"word":"that","start":85.31,"end":85.549995,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.008243612945079803},{"word":"we","start":85.549995,"end":85.79,"confidence":0.99316406,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.006269033998250961},{"word":"already","start":85.79,"end":86.29,"confidence":0.99902344,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.0050573647022247314},{"word":"have","start":86.35,"end":86.83,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0026530995965003967},{"word":"two","start":86.83,"end":87.31,"confidence":0.9980469,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.0011183060705661774},{"word":"msps","start":87.31,"end":87.81,"confidence":0.9951172,"punctuated_word":"MSPs","sentiment":"neutral","sentiment_score":0.004160291515290737},{"word":"already","start":88.27,"end":88.77,"confidence":0.99121094,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.006422176957130432},{"word":"for","start":89.95,"end":90.189995,"confidence":0.94189453,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.0157754048705101},{"word":"cyber","start":90.189995,"end":90.689995,"confidence":0.8112793,"punctuated_word":"cyber,","sentiment":"neutral","sentiment_score":-0.015358282253146172},{"word":"and","start":90.99,"end":91.149994,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.018516242504119873},{"word":"the","start":91.149994,"end":91.31,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.008362356573343277},{"word":"other","start":91.31,"end":91.47,"confidence":1.0,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.0014656409621238708},{"word":"one","start":91.47,"end":91.71,"confidence":0.99902344,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.006031271070241928},{"word":"is","start":91.71,"end":91.869995,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.00488397479057312},{"word":"the","start":91.869995,"end":92.03,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.002401936799287796},{"word":"normal","start":92.03,"end":92.53,"confidence":1.0,"punctuated_word":"normal","sentiment":"neutral","sentiment_score":0.002095330506563186},{"word":"infrastructure","start":92.59,"end":93.09,"confidence":0.9970703,"punctuated_word":"infrastructure","sentiment":"neutral","sentiment_score":0.0052591003477573395},{"word":"networking","start":93.149994,"end":93.649994,"confidence":0.94384766,"punctuated_word":"networking","sentiment":"neutral","sentiment_score":-0.0017622187733650208},{"word":"whatever","start":93.71,"end":94.21,"confidence":0.7133789,"punctuated_word":"whatever.","sentiment":"neutral","sentiment_score":-0.017482496798038483},{"word":"but","start":95.595,"end":95.915,"confidence":0.9614258,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.09745892882347108},{"word":"i","start":95.915,"end":96.155,"confidence":0.9921875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.22404630482196808},{"word":"cannot","start":96.155,"end":96.475,"confidence":0.9873047,"punctuated_word":"cannot","sentiment":"neutral","sentiment_score":-0.25607213377952576},{"word":"remember","start":96.475,"end":96.955,"confidence":0.93115234,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":-0.16516996920108795},{"word":"my","start":96.955,"end":97.195,"confidence":0.56396484,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.21281082928180697},{"word":"i","start":97.275,"end":97.435005,"confidence":0.9838867,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.23452720046043396},{"word":"cannot","start":97.435005,"end":97.755005,"confidence":0.95703125,"punctuated_word":"cannot","sentiment":"neutral","sentiment_score":-0.2443997859954834},{"word":"remember","start":97.755005,"end":98.075005,"confidence":0.99902344,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":-0.17564506828784943},{"word":"all","start":98.075005,"end":98.235,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.2269139438867569},{"word":"of","start":98.235,"end":98.395004,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.19180680811405185},{"word":"my","start":98.395004,"end":98.635,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.15559805929660797},{"word":"conversations","start":98.635,"end":99.135,"confidence":0.99902344,"punctuated_word":"conversations","sentiment":"neutral","sentiment_score":-0.08420776575803757},{"word":"with","start":99.355,"end":99.595,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.15899226069450378},{"word":"you","start":99.595,"end":100.095,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.06546241790056229},{"word":"did","start":100.395004,"end":100.635,"confidence":0.9980469,"punctuated_word":"Did","sentiment":"neutral","sentiment_score":0.012530427426099775},{"word":"i","start":100.635,"end":101.135,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.009199611842632294},{"word":"did","start":101.755005,"end":102.075005,"confidence":0.8720703,"punctuated_word":"did","sentiment":"neutral","sentiment_score":-0.0016453228890895844},{"word":"did","start":102.075005,"end":102.315,"confidence":0.96972656,"punctuated_word":"did","sentiment":"neutral","sentiment_score":-0.01210697740316391},{"word":"i","start":102.315,"end":102.815,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.007563155144453049},{"word":"say","start":102.875,"end":103.375,"confidence":0.99902344,"punctuated_word":"say","sentiment":"neutral","sentiment_score":0.006087874993681908},{"word":"because","start":104.555,"end":104.955,"confidence":0.96875,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.010208390653133392},{"word":"i","start":104.955,"end":105.195,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.01977737620472908},{"word":"do","start":105.195,"end":105.435005,"confidence":0.9482422,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.05261096730828285},{"word":"what","start":105.755005,"end":105.995,"confidence":0.66845703,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.0521576851606369},{"word":"i","start":105.995,"end":106.155,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04615135118365288},{"word":"can","start":106.155,"end":106.475006,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.05173756927251816},{"word":"tell","start":106.475006,"end":106.715004,"confidence":1.0,"punctuated_word":"tell","sentiment":"neutral","sentiment_score":0.049222566187381744},{"word":"you","start":106.715004,"end":107.035,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05663328617811203},{"word":"is","start":107.035,"end":107.195,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.040276266634464264},{"word":"that","start":107.195,"end":107.515,"confidence":0.9951172,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.02969381771981716},{"word":"next","start":107.515,"end":107.995,"confidence":0.99609375,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.009771361947059631},{"word":"august","start":107.995,"end":108.475006,"confidence":0.99902344,"punctuated_word":"August","sentiment":"neutral","sentiment_score":0.020192524418234825},{"word":"is","start":108.475006,"end":108.715004,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.011577028781175612},{"word":"when","start":108.715004,"end":109.035,"confidence":1.0,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.011926023289561272},{"word":"we","start":109.035,"end":109.275,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.03562023863196373},{"word":"are","start":109.275,"end":109.515,"confidence":0.9980469,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.02048424072563648},{"word":"renewing","start":109.515,"end":110.015,"confidence":1.0,"punctuated_word":"renewing","sentiment":"neutral","sentiment_score":0.031728923320770264},{"word":"or","start":111.41,"end":111.65,"confidence":0.99902344,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.03741244599223137},{"word":"going","start":111.65,"end":111.97,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.05381997674703598},{"word":"out","start":111.97,"end":112.13,"confidence":0.9980469,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.059602245688438416},{"word":"to","start":112.13,"end":112.37,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.042405225336551666},{"word":"tender","start":112.37,"end":112.85,"confidence":0.9560547,"punctuated_word":"tender","sentiment":"neutral","sentiment_score":0.05268228054046631},{"word":"for","start":112.85,"end":113.090004,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.049218691885471344},{"word":"new","start":113.090004,"end":113.590004,"confidence":0.98535156,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.04193440452218056},{"word":"for","start":113.81,"end":114.29,"confidence":0.9951172,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04624943807721138},{"word":"msps","start":114.29,"end":114.79,"confidence":0.98046875,"punctuated_word":"MSPs.","sentiment":"neutral","sentiment_score":0.05237692967057228},{"word":"that","start":115.01,"end":115.17,"confidence":0.9970703,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.031330473721027374},{"word":"is","start":115.17,"end":115.49,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.019221225753426552},{"word":"next","start":115.49,"end":115.81,"confidence":0.9970703,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.020952660590410233},{"word":"august","start":115.81,"end":116.31,"confidence":0.98535156,"punctuated_word":"August.","sentiment":"neutral","sentiment_score":0.01817093789577484},{"word":"so","start":116.45,"end":116.61,"confidence":0.9951172,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.005520934239029884},{"word":"it","start":116.61,"end":116.69,"confidence":0.42382812,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.004292542114853859},{"word":"is","start":116.69,"end":116.93,"confidence":0.5,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0057864710688591},{"word":"august","start":116.93,"end":117.57,"confidence":0.9781494,"punctuated_word":"August","sentiment":"neutral","sentiment_score":0.01430393662303686},{"word":"2027","start":117.57,"end":118.21,"confidence":0.9781494,"punctuated_word":"2027.","sentiment":"neutral","sentiment_score":0.018015151843428612},{"word":"so","start":118.21,"end":118.71,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.04089237377047539},{"word":"nothing","start":119.01,"end":119.41,"confidence":0.9980469,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":-0.0976611152291298},{"word":"is","start":119.41,"end":119.73,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.10499092936515808},{"word":"changing","start":119.73,"end":120.23,"confidence":1.0,"punctuated_word":"changing","sentiment":"neutral","sentiment_score":-0.09526318311691284},{"word":"between","start":120.53,"end":121.03,"confidence":1.0,"punctuated_word":"between","sentiment":"neutral","sentiment_score":-0.0880223885178566},{"word":"now","start":121.09,"end":121.49,"confidence":1.0,"punctuated_word":"now","sentiment":"neutral","sentiment_score":-0.05873376876115799},{"word":"and","start":121.49,"end":121.81,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.07077501714229584},{"word":"then","start":121.81,"end":122.31,"confidence":0.99853516,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":-0.0538284033536911},{"word":"yep","start":128.585,"end":129.085,"confidence":0.6074829,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.18407300114631653},{"word":"no","start":132.505,"end":133.005,"confidence":0.98779297,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.21513700485229492},{"word":"at","start":133.065,"end":133.225,"confidence":0.90527344,"punctuated_word":"At","sentiment":"neutral","sentiment_score":-0.26883822679519653},{"word":"the","start":133.225,"end":133.385,"confidence":0.98291016,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.230220228433609},{"word":"moment","start":133.385,"end":133.625,"confidence":0.29003906,"punctuated_word":"moment","sentiment":"neutral","sentiment_score":-0.2247108817100525},{"word":"no","start":133.785,"end":133.945,"confidence":0.9682617,"punctuated_word":"no.","sentiment":"negative","sentiment_score":-0.36285537481307983},{"word":"i","start":133.945,"end":134.025,"confidence":0.9980469,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5318965315818787},{"word":"cannot","start":134.025,"end":134.505,"confidence":0.99316406,"punctuated_word":"cannot","sentiment":"negative","sentiment_score":-0.5075601935386658},{"word":"sorry","start":134.985,"end":135.305,"confidence":0.8833008,"punctuated_word":"sorry","sentiment":"negative","sentiment_score":-0.5427608489990234},{"word":"about","start":135.305,"end":135.625,"confidence":0.99902344,"punctuated_word":"about","sentiment":"negative","sentiment_score":-0.48881202936172485},{"word":"this","start":135.625,"end":136.025,"confidence":0.9995117,"punctuated_word":"this.","sentiment":"negative","sentiment_score":-0.4166772365570069},{"word":"at","start":136.025,"end":136.265,"confidence":1.0,"punctuated_word":"At","sentiment":"neutral","sentiment_score":-0.2275354564189911},{"word":"the","start":136.265,"end":136.345,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1482138633728027},{"word":"moment","start":136.345,"end":136.665,"confidence":0.9838867,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.10565676540136336},{"word":"we're","start":136.665,"end":136.905,"confidence":0.9995117,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.09027819335460664},{"word":"about","start":136.905,"end":137.145,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.07330170273780823},{"word":"to","start":137.145,"end":137.305,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06139712035655975},{"word":"go","start":137.305,"end":137.545,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.04532879590988159},{"word":"live","start":137.545,"end":137.945,"confidence":1.0,"punctuated_word":"live","sentiment":"neutral","sentiment_score":-0.000953882932662964},{"word":"on","start":137.945,"end":138.105,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.01848580688238144},{"word":"an","start":138.105,"end":138.425,"confidence":0.99902344,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.05517236143350601},{"word":"erp","start":138.425,"end":138.905,"confidence":0.99194336,"punctuated_word":"ERP","sentiment":"neutral","sentiment_score":-0.0506611131131649},{"word":"implementation","start":138.905,"end":139.405,"confidence":0.98950195,"punctuated_word":"implementation.","sentiment":"neutral","sentiment_score":-0.056854575872421265},{"word":"okay","start":140.79001,"end":141.03,"confidence":0.8149414,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.020179372280836105},{"word":"and","start":141.03,"end":141.53,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.02368127554655075},{"word":"and","start":141.75,"end":142.25,"confidence":0.3684082,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0248955562710762},{"word":"the","start":142.47,"end":142.71,"confidence":0.85839844,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.018712252378463745},{"word":"focus","start":142.71,"end":143.11,"confidence":0.88427734,"punctuated_word":"focus","sentiment":"neutral","sentiment_score":0.014037147164344788},{"word":"for","start":143.11,"end":143.35,"confidence":0.9941406,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04732634127140045},{"word":"the","start":143.35,"end":143.43001,"confidence":0.64501953,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09876704216003418},{"word":"everybody","start":143.51001,"end":143.91,"confidence":1.0,"punctuated_word":"everybody","sentiment":"neutral","sentiment_score":0.13063785433769226},{"word":"in","start":143.91,"end":144.07,"confidence":0.9980469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.09676440060138702},{"word":"the","start":144.07,"end":144.31,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08540109544992447},{"word":"entire","start":144.31,"end":144.71,"confidence":1.0,"punctuated_word":"entire","sentiment":"neutral","sentiment_score":0.07305854558944702},{"word":"company","start":144.71,"end":145.19,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.09183007478713988},{"word":"is","start":145.19,"end":145.43001,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08221740275621414},{"word":"on","start":145.43001,"end":145.59,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.11564860492944716},{"word":"this","start":145.59,"end":145.83,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.05657321214675903},{"word":"project","start":145.83,"end":146.33,"confidence":0.99902344,"punctuated_word":"project.","sentiment":"neutral","sentiment_score":0.005334559828042984},{"word":"we","start":147.03,"end":147.27,"confidence":0.8535156,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.2146994322538376},{"word":"are","start":147.27,"end":147.43001,"confidence":0.99121094,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.29833051562309265},{"word":"not","start":147.43001,"end":147.67,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.28298595547676086},{"word":"looking","start":147.67,"end":147.99,"confidence":1.0,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":-0.26246529817581177},{"word":"to","start":147.99,"end":148.15001,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3438994586467743},{"word":"change","start":148.15001,"end":148.65001,"confidence":1.0,"punctuated_word":"change","sentiment":"negative","sentiment_score":-0.4202786087989807},{"word":"when","start":148.71,"end":148.95,"confidence":0.97314453,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.32506728172302246},{"word":"i'm","start":148.95,"end":149.11,"confidence":0.7644043,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.3154482841491699},{"word":"not","start":149.11,"end":149.35,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.2288700640201569},{"word":"even","start":149.35,"end":149.83,"confidence":0.6274414,"punctuated_word":"even","sentiment":"neutral","sentiment_score":-0.2015709728002548},{"word":"looking","start":149.83,"end":150.07,"confidence":1.0,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":-0.20239345729351044},{"word":"to","start":150.07,"end":150.57,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.22363236546516416},{"word":"talk","start":150.71,"end":150.95,"confidence":1.0,"punctuated_word":"talk","sentiment":"neutral","sentiment_score":-0.18890811502933505},{"word":"to","start":150.95,"end":151.19,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.23319558799266815},{"word":"anybody","start":151.19,"end":151.69,"confidence":1.0,"punctuated_word":"anybody","sentiment":"neutral","sentiment_score":-0.20889469981193545},{"word":"outside","start":151.83,"end":152.33,"confidence":0.99902344,"punctuated_word":"outside","sentiment":"neutral","sentiment_score":-0.26097241044044495},{"word":"of","start":152.63,"end":152.87,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.16433964669704437},{"word":"this","start":152.87,"end":153.11,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.16804425418376925},{"word":"project","start":153.11,"end":153.61,"confidence":0.9995117,"punctuated_word":"project.","sentiment":"neutral","sentiment_score":-0.1447266936302185},{"word":"yeah","start":155.865,"end":156.265,"confidence":0.88671875,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.01979924738407135},{"word":"sorry","start":156.265,"end":156.765,"confidence":0.99853516,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.08495144546031952},{"word":"yeah","start":157.225,"end":157.725,"confidence":0.8227539,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.025879180058836937},{"word":"mhmm","start":162.265,"end":162.745,"confidence":0.95410156,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.00278621818870306},{"word":"yes","start":162.745,"end":163.245,"confidence":0.98999023,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.07131225615739822},{"word":"yes","start":168.84,"end":169.34,"confidence":0.7376709,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.0648207813501358},{"word":"that's","start":170.12,"end":170.52,"confidence":0.9975586,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.05867287516593933},{"word":"correct","start":170.52,"end":171.02,"confidence":0.9863281,"punctuated_word":"correct.","sentiment":"neutral","sentiment_score":0.07155700773000717},{"word":"exact","start":172.12,"end":172.44,"confidence":0.93066406,"punctuated_word":"Exact","sentiment":"neutral","sentiment_score":-0.015166960656642914},{"word":"well","start":173.64,"end":173.96,"confidence":0.9394531,"punctuated_word":"well","sentiment":"neutral","sentiment_score":0.02351152151823044},{"word":"well","start":173.96,"end":174.36,"confidence":0.7844238,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.021725088357925415},{"word":"i","start":174.36,"end":174.44,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.005222156643867493},{"word":"mean","start":174.44,"end":174.94,"confidence":0.9785156,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":0.0027681849896907806},{"word":"we're","start":175.0,"end":175.24,"confidence":0.9760742,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.005082180257886648},{"word":"going","start":175.24,"end":175.48,"confidence":0.9980469,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.00178547203540802},{"word":"we","start":175.72,"end":175.88,"confidence":0.984375,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.012245520949363708},{"word":"we","start":175.88,"end":176.04,"confidence":0.8613281,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.003803804516792298},{"word":"would","start":176.04,"end":176.2,"confidence":0.99609375,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.006910353899002075},{"word":"be","start":176.2,"end":176.36,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.00030197203159332275},{"word":"going","start":176.36,"end":176.68,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.00478459894657135},{"word":"out","start":176.68,"end":176.84,"confidence":0.9951172,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.0527072474360466},{"word":"to","start":176.84,"end":177.08,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.015297017991542816},{"word":"tinder","start":177.08,"end":177.58,"confidence":0.80078125,"punctuated_word":"Tinder","sentiment":"neutral","sentiment_score":0.013965848833322523},{"word":"and","start":177.72,"end":178.22,"confidence":0.5904541,"punctuated_word":"and,","sentiment":"neutral","sentiment_score":0.0012814663350582125},{"word":"well","start":178.6,"end":179.0,"confidence":0.96875,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.007501546293497086},{"word":"we","start":179.0,"end":179.24,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.02176816016435623},{"word":"would","start":179.24,"end":179.48,"confidence":0.98535156,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.02739064395427704},{"word":"we","start":179.48,"end":179.72,"confidence":0.98828125,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.009786918759346008},{"word":"would","start":179.72,"end":179.96,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.007407069206237793},{"word":"go","start":179.96,"end":180.2,"confidence":0.99902344,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.003540903329849243},{"word":"from","start":180.2,"end":180.44,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.010910220444202425},{"word":"there","start":180.44,"end":180.825,"confidence":0.9733887,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.014286097139120102},{"word":"so","start":181.86499,"end":182.105,"confidence":0.9980469,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.023347310721874237},{"word":"that","start":182.105,"end":182.345,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.03319709002971649},{"word":"would","start":182.345,"end":182.425,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.031055502593517303},{"word":"be","start":182.425,"end":182.545,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.008508987724781036},{"word":"because","start":182.665,"end":182.905,"confidence":0.99609375,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.013831689953804016},{"word":"all","start":182.905,"end":183.065,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.025107651948928833},{"word":"the","start":183.065,"end":183.22499,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05114123597741127},{"word":"contracts","start":183.22499,"end":183.705,"confidence":0.99902344,"punctuated_word":"contracts","sentiment":"neutral","sentiment_score":-0.026411689817905423},{"word":"are","start":183.705,"end":183.86499,"confidence":0.9951172,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.07997296750545502},{"word":"still","start":183.86499,"end":184.025,"confidence":1.0,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.056567996740341187},{"word":"in","start":184.025,"end":184.185,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.05999842658638954},{"word":"place","start":184.185,"end":184.685,"confidence":0.90722656,"punctuated_word":"place,","sentiment":"neutral","sentiment_score":-0.028207022696733475},{"word":"and","start":184.985,"end":185.22499,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.014414694160223007},{"word":"they","start":185.22499,"end":185.625,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.028599802404642105},{"word":"expire","start":185.625,"end":186.125,"confidence":1.0,"punctuated_word":"expire","sentiment":"neutral","sentiment_score":-0.02290637046098709},{"word":"august","start":186.425,"end":186.905,"confidence":0.99902344,"punctuated_word":"August","sentiment":"neutral","sentiment_score":0.008304163813591003},{"word":"next","start":186.905,"end":187.14499,"confidence":0.9941406,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.01158980280160904},{"word":"year","start":187.14499,"end":187.64499,"confidence":1.0,"punctuated_word":"year.","sentiment":"neutral","sentiment_score":-0.003228660672903061},{"word":"yes","start":190.665,"end":191.165,"confidence":0.9614258,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.055512934923172},{"word":"that","start":191.305,"end":191.805,"confidence":0.5986328,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.029468465596437458},{"word":"that","start":191.94499,"end":192.265,"confidence":0.5449219,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.014579994603991508},{"word":"no","start":192.425,"end":192.58499,"confidence":0.96069336,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.0663338154554367},{"word":"that","start":192.58499,"end":192.825,"confidence":1.0,"punctuated_word":"That","sentiment":"neutral","sentiment_score":-0.00531822070479393},{"word":"sounds","start":192.825,"end":193.065,"confidence":0.9980469,"punctuated_word":"sounds","sentiment":"positive","sentiment_score":0.5306751728057861},{"word":"a","start":193.065,"end":193.22499,"confidence":0.96777344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6233846545219421},{"word":"good","start":193.22499,"end":193.385,"confidence":0.9970703,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.6686524152755737},{"word":"that","start":193.385,"end":193.625,"confidence":0.9472656,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.6675009727478027},{"word":"sounds","start":193.625,"end":193.94499,"confidence":0.9980469,"punctuated_word":"sounds","sentiment":"positive","sentiment_score":0.6201813220977783},{"word":"a","start":193.94499,"end":194.105,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6646532416343689},{"word":"good","start":194.105,"end":194.265,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.5882061123847961},{"word":"time","start":194.265,"end":194.765,"confidence":0.9995117,"punctuated_word":"time.","sentiment":"positive","sentiment_score":0.5375011563301086},{"word":"that","start":195.68001,"end":195.92,"confidence":0.9970703,"punctuated_word":"That","sentiment":"positive","sentiment_score":0.4046041071414947},{"word":"sounds","start":195.92,"end":196.42,"confidence":0.9980469,"punctuated_word":"sounds","sentiment":"positive","sentiment_score":0.4213635325431824},{"word":"a","start":196.56,"end":196.72,"confidence":0.89990234,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.7649244070053101},{"word":"very","start":196.72,"end":196.88,"confidence":0.57910156,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.7669767737388611},{"word":"good","start":196.88,"end":197.12001,"confidence":0.99902344,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.6913684606552124},{"word":"time","start":197.12001,"end":197.36,"confidence":0.9770508,"punctuated_word":"time.","sentiment":"positive","sentiment_score":0.6852383613586426},{"word":"yeah","start":197.36,"end":197.68001,"confidence":0.8547363,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1489677131175995},{"word":"sorry","start":197.68001,"end":198.08,"confidence":0.9838867,"punctuated_word":"Sorry","sentiment":"neutral","sentiment_score":-0.02402856945991516},{"word":"to","start":198.08,"end":198.16,"confidence":0.9291992,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.09035624563694},{"word":"sorry","start":198.16,"end":198.48001,"confidence":0.921875,"punctuated_word":"sorry","sentiment":"neutral","sentiment_score":-0.16254183650016785},{"word":"to","start":198.48001,"end":198.72,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.14423689246177673},{"word":"cut","start":198.72,"end":198.88,"confidence":1.0,"punctuated_word":"cut","sentiment":"neutral","sentiment_score":-0.16127122938632965},{"word":"you","start":198.88,"end":199.12001,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.16591666638851166},{"word":"off","start":199.12001,"end":199.62001,"confidence":0.82958984,"punctuated_word":"off.","sentiment":"neutral","sentiment_score":-0.1326351761817932},{"word":"and","start":200.08,"end":200.40001,"confidence":0.89990234,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.0564904659986496},{"word":"and","start":200.40001,"end":200.56,"confidence":0.88964844,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.03611384704709053},{"word":"and","start":200.56,"end":200.96,"confidence":0.73291016,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.029456350952386856},{"word":"and","start":200.96,"end":201.12001,"confidence":0.5805664,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.03283931314945221},{"word":"i've","start":201.12001,"end":201.36,"confidence":0.986084,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.041059572249650955},{"word":"had","start":201.36,"end":201.52,"confidence":0.9980469,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.036182843148708344},{"word":"to","start":201.52,"end":201.6,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.030425066128373143},{"word":"do","start":201.6,"end":201.72,"confidence":0.56103516,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.02762267366051674},{"word":"it","start":201.72,"end":201.84001,"confidence":0.87158203,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.025265168398618695},{"word":"with","start":201.84001,"end":202.16,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.03617997467517853},{"word":"everyone","start":202.16,"end":202.64,"confidence":0.99658203,"punctuated_word":"everyone.","sentiment":"neutral","sentiment_score":-0.03139961510896683},{"word":"i","start":202.64,"end":202.72,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03299521282315254},{"word":"mean","start":202.72,"end":203.04001,"confidence":0.9941406,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":-0.014757633209228516},{"word":"you're","start":203.04001,"end":203.20001,"confidence":0.99902344,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.02892436645925045},{"word":"not","start":203.20001,"end":203.44,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.015736401081085205},{"word":"the","start":203.44,"end":203.6,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.037290237843990326},{"word":"only","start":203.6,"end":203.84001,"confidence":1.0,"punctuated_word":"only","sentiment":"neutral","sentiment_score":-0.02153334394097328},{"word":"one","start":203.84001,"end":204.08,"confidence":0.99902344,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.022842731326818463},{"word":"that","start":204.08,"end":204.32,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.027228331193327904},{"word":"is","start":204.32,"end":204.82,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.03312084451317787},{"word":"is","start":205.28,"end":205.36,"confidence":0.7631836,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.003790011629462242},{"word":"wanting","start":205.36,"end":205.68001,"confidence":0.984375,"punctuated_word":"wanting","sentiment":"neutral","sentiment_score":0.002139868214726448},{"word":"to","start":205.68001,"end":205.76001,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01295456849038601},{"word":"introduce","start":205.76001,"end":206.26001,"confidence":1.0,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.035685956478118896},{"word":"themselves","start":206.32,"end":206.82,"confidence":0.99902344,"punctuated_word":"themselves","sentiment":"neutral","sentiment_score":0.021837633103132248},{"word":"and","start":207.405,"end":207.725,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.03198928385972977},{"word":"and","start":207.725,"end":208.045,"confidence":0.9819336,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.03410395234823227},{"word":"to","start":208.045,"end":208.205,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.03150389343500137},{"word":"let","start":208.205,"end":208.445,"confidence":1.0,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.03819058835506439},{"word":"us","start":208.445,"end":208.52501,"confidence":0.99902344,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.04092026874423027},{"word":"know","start":208.52501,"end":208.765,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.04665031284093857},{"word":"of","start":208.765,"end":208.925,"confidence":0.91503906,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.0404740571975708},{"word":"their","start":208.925,"end":209.085,"confidence":0.93115234,"punctuated_word":"their","sentiment":"neutral","sentiment_score":0.02588055096566677},{"word":"services","start":209.085,"end":209.585,"confidence":1.0,"punctuated_word":"services","sentiment":"neutral","sentiment_score":0.02919779345393181},{"word":"as","start":210.045,"end":210.285,"confidence":0.94970703,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.009714733809232712},{"word":"an","start":210.285,"end":210.445,"confidence":0.9980469,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.014825059100985529},{"word":"msp","start":210.445,"end":210.945,"confidence":0.85286456,"punctuated_word":"MSP.","sentiment":"neutral","sentiment_score":0.001009613974019885},{"word":"but","start":211.725,"end":211.965,"confidence":0.96435547,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.0014941319823265076},{"word":"i","start":211.965,"end":212.465,"confidence":0.99121094,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.010273419320583344},{"word":"we","start":213.80501,"end":213.88501,"confidence":0.8828125,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.005883980542421341},{"word":"just","start":213.88501,"end":214.125,"confidence":0.61328125,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.010292032733559608},{"word":"don't","start":214.125,"end":214.365,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.026695050299167633},{"word":"have","start":214.365,"end":214.605,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.028809310868382457},{"word":"the","start":214.605,"end":214.765,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.029996467754244804},{"word":"time","start":214.765,"end":215.265,"confidence":0.99658203,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.02228739485144615},{"word":"yeah","start":218.925,"end":219.425,"confidence":0.97924805,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.007680533453822136},{"word":"your","start":230.49,"end":230.73,"confidence":0.34350586,"punctuated_word":"Your","sentiment":"neutral","sentiment_score":0.0296565480530262},{"word":"phone","start":230.73,"end":231.05,"confidence":0.9921875,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.030427236109972},{"word":"up","start":231.05,"end":231.21,"confidence":0.67529297,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.040366753935813904},{"word":"okay","start":231.53,"end":232.005,"confidence":0.9753418,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.06624947488307953},{"word":"you","start":232.24501,"end":232.485,"confidence":0.99902344,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.03356402739882469},{"word":"are","start":232.485,"end":232.725,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.026167208328843117},{"word":"one","start":232.725,"end":233.045,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.024285953491926193},{"word":"of","start":233.045,"end":233.52501,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.03768476098775864},{"word":"many","start":233.52501,"end":233.925,"confidence":0.9941406,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.04187312349677086},{"word":"msps","start":233.925,"end":234.425,"confidence":0.99316406,"punctuated_word":"MSPs","sentiment":"neutral","sentiment_score":0.03036535531282425},{"word":"that","start":234.645,"end":234.88501,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.0338902547955513},{"word":"i","start":234.88501,"end":235.045,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.02842741273343563},{"word":"have","start":235.045,"end":235.205,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.02311852015554905},{"word":"now","start":235.205,"end":235.52501,"confidence":0.99121094,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.01703036203980446},{"word":"spoken","start":235.52501,"end":236.005,"confidence":0.99902344,"punctuated_word":"spoken","sentiment":"neutral","sentiment_score":0.01473509520292282},{"word":"to","start":236.005,"end":236.505,"confidence":0.98339844,"punctuated_word":"to.","sentiment":"neutral","sentiment_score":0.022060547024011612},{"word":"yes","start":236.80501,"end":237.30501,"confidence":0.98291016,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.05429647862911224},{"word":"and","start":238.24501,"end":238.485,"confidence":0.9941406,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.03348137065768242},{"word":"we're","start":238.485,"end":238.645,"confidence":0.9995117,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.015991810709238052},{"word":"all","start":238.645,"end":238.80501,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.018789907917380333},{"word":"in","start":238.80501,"end":239.045,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.007485602051019669},{"word":"the","start":239.045,"end":239.125,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.014291152358055116},{"word":"same","start":239.125,"end":239.445,"confidence":1.0,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.016035906970500946},{"word":"boat","start":239.445,"end":239.945,"confidence":0.9980469,"punctuated_word":"boat.","sentiment":"neutral","sentiment_score":0.006633885204792023},{"word":"we're","start":241.205,"end":241.52501,"confidence":0.9995117,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.006412722170352936},{"word":"all","start":241.52501,"end":241.685,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.006580915302038193},{"word":"in","start":241.685,"end":241.845,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.004579536616802216},{"word":"the","start":241.845,"end":242.005,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.005449492484331131},{"word":"same","start":242.005,"end":242.32501,"confidence":0.99902344,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.0058187395334243774},{"word":"boat","start":242.32501,"end":242.645,"confidence":0.87475586,"punctuated_word":"boat,","sentiment":"neutral","sentiment_score":-0.0021921414881944656},{"word":"and","start":242.645,"end":242.88501,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.00537860207259655},{"word":"and","start":242.88501,"end":243.125,"confidence":0.98291016,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.011839985847473145},{"word":"i'm","start":243.125,"end":243.285,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.020803626626729965},{"word":"not","start":243.285,"end":243.52501,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.03488912060856819},{"word":"talking","start":243.52501,"end":243.845,"confidence":1.0,"punctuated_word":"talking","sentiment":"neutral","sentiment_score":-0.04363631084561348},{"word":"to","start":243.845,"end":244.005,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06499315053224564},{"word":"anyone","start":244.005,"end":244.505,"confidence":1.0,"punctuated_word":"anyone","sentiment":"neutral","sentiment_score":-0.0627308189868927},{"word":"prior","start":245.18001,"end":245.68001,"confidence":1.0,"punctuated_word":"prior","sentiment":"neutral","sentiment_score":-0.08449998497962952},{"word":"to","start":246.14,"end":246.22,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.00915803387761116},{"word":"we","start":246.3,"end":246.54,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.0007814317941665649},{"word":"go","start":246.54,"end":246.7,"confidence":0.98535156,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.0004308782517910004},{"word":"out","start":246.7,"end":246.94,"confidence":0.99316406,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.010563263669610023},{"word":"to","start":246.94,"end":247.1,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0002240017056465149},{"word":"tinder","start":247.1,"end":247.6,"confidence":0.7338867,"punctuated_word":"Tinder.","sentiment":"neutral","sentiment_score":-0.003537724493071437},{"word":"so","start":248.54,"end":248.94,"confidence":0.9033203,"punctuated_word":"So,","sentiment":"neutral","sentiment_score":0.0178539976477623},{"word":"yes","start":249.26,"end":249.58,"confidence":0.7897949,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.044063862413167953},{"word":"so","start":249.58,"end":249.98,"confidence":0.6748047,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.04396089166402817},{"word":"so","start":249.98,"end":250.38,"confidence":0.81152344,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.04393243044614792},{"word":"when","start":250.38,"end":250.7,"confidence":0.984375,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.04915858060121536},{"word":"you're","start":250.7,"end":250.86,"confidence":0.99609375,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.045419804751873016},{"word":"phoning","start":250.86,"end":251.18,"confidence":0.9946289,"punctuated_word":"phoning","sentiment":"neutral","sentiment_score":0.04214145243167877},{"word":"up","start":251.18,"end":251.42,"confidence":0.9951172,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.04018963873386383},{"word":"june","start":251.42,"end":251.74,"confidence":0.99121094,"punctuated_word":"June","sentiment":"neutral","sentiment_score":0.04121457785367966},{"word":"next","start":251.74,"end":251.9,"confidence":0.9980469,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.05556056648492813},{"word":"year","start":251.9,"end":252.4,"confidence":0.99902344,"punctuated_word":"year,","sentiment":"neutral","sentiment_score":0.06100832670927048},{"word":"if","start":253.1,"end":253.34,"confidence":0.99316406,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.06682374328374863},{"word":"we","start":253.34,"end":253.58,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.05949302017688751},{"word":"have","start":253.58,"end":253.98,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.052768558263778687},{"word":"the","start":253.98,"end":254.48,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04692273214459419},{"word":"documents","start":254.54,"end":255.04,"confidence":0.9951172,"punctuated_word":"documents","sentiment":"neutral","sentiment_score":0.04018174484372139},{"word":"that","start":255.42,"end":255.58,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05718543753027916},{"word":"are","start":255.58,"end":255.74,"confidence":0.99902344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.05524168908596039},{"word":"ready","start":255.74,"end":255.98,"confidence":1.0,"punctuated_word":"ready","sentiment":"neutral","sentiment_score":0.06843419373035431},{"word":"for","start":255.98,"end":256.14,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06814715266227722},{"word":"tinder","start":256.14,"end":256.54,"confidence":0.97924805,"punctuated_word":"Tinder,","sentiment":"neutral","sentiment_score":0.04476610943675041},{"word":"you're","start":256.54,"end":256.86,"confidence":0.83154297,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.30772727727890015},{"word":"quite","start":256.86,"end":257.1,"confidence":0.9980469,"punctuated_word":"quite","sentiment":"neutral","sentiment_score":0.3216499984264374},{"word":"welcome","start":257.1,"end":257.58,"confidence":0.9980469,"punctuated_word":"welcome","sentiment":"positive","sentiment_score":0.45961159467697144},{"word":"to","start":257.58,"end":257.74,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.35483190417289734},{"word":"have","start":257.74,"end":257.9,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.2888544201850891},{"word":"one","start":257.9,"end":258.4,"confidence":1.0,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.20830723643302915},{"word":"okay","start":260.60492,"end":261.10492,"confidence":0.9890137,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04237423464655876},{"word":"alright","start":261.72495,"end":262.22495,"confidence":0.9926758,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.05682403966784477},{"word":"no","start":262.76492,"end":263.00494,"confidence":0.99902344,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.14094989001750946},{"word":"worries","start":263.00494,"end":263.40494,"confidence":1.0,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.14979678392410278},{"word":"thank","start":263.40494,"end":263.64493,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5238483548164368},{"word":"you","start":263.64493,"end":263.72495,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5425422191619873},{"word":"very","start":263.72495,"end":264.04492,"confidence":1.0,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.5557036399841309},{"word":"much","start":264.04492,"end":264.36493,"confidence":1.0,"punctuated_word":"much.","sentiment":"positive","sentiment_score":0.5337766408920288},{"word":"bye","start":264.36493,"end":264.86493,"confidence":0.99853516,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.13062822818756104}],"paragraphs":{"transcript":"\nHello? Good. Good. Thanks. Yeah.\n\nOkay. Alright. So I've I have had a converse. Sorry. I I obviously, I talk to a lot of people, and I have had a conversation with you before.\n\nI have have I had a conversation with you before? Okay. Gotcha. Alright. Then I would have mentioned that we already have two MSPs already for cyber, and the other one is the normal infrastructure networking whatever.\n\nBut I cannot remember my I cannot remember all of my conversations with you. Did I did did I say because I do what I can tell you is that next August is when we are renewing or going out to tender for new for MSPs. That is next August. So it is August 2027. So nothing is changing between now and then.\n\nYep. No. At the moment no. I cannot sorry about this. At the moment, we're about to go live on an ERP implementation.\n\nOkay? And and the focus for the everybody in the entire company is on this project. We are not looking to change when I'm not even looking to talk to anybody outside of this project. Yeah. Sorry.\n\nYeah. Mhmm. Yes. Yes. That's correct.\n\nExact well well, I mean, we're going we we would be going out to Tinder and, well, we would we would go from there. So that would be because all the contracts are still in place, and they expire August next year. Yes. That that no. That sounds a good that sounds a good time.\n\nThat sounds a very good time. Yeah. Sorry to sorry to cut you off. And and and and I've had to do it with everyone. I mean, you're not the only one that is is wanting to introduce themselves and and to let us know of their services as an MSP.\n\nBut I we just don't have the time. Yeah. Your phone up okay. You are one of many MSPs that I have now spoken to. Yes.\n\nAnd we're all in the same boat. We're all in the same boat, and and I'm not talking to anyone prior to we go out to Tinder. So, yes. So so when you're phoning up June next year, if we have the documents that are ready for Tinder, you're quite welcome to have one. Okay.\n\nAlright. No worries. Thank you very much. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.021921930834650993},{"text":"Good.","start":9.76,"end":10.26,"sentiment":"positive","sentiment_score":0.49887120723724365},{"text":"Good.","start":11.04,"end":11.44,"sentiment":"positive","sentiment_score":0.5326143503189087},{"text":"Thanks.","start":11.44,"end":11.94,"sentiment":"positive","sentiment_score":0.5391607284545898},{"text":"Yeah.","start":56.5,"end":57.0,"sentiment":"neutral","sentiment_score":0.08672851324081421}],"sentiment":"positive","sentiment_score":0.3358593460172415,"num_words":5,"start":0.39999998,"end":57.0},{"sentences":[{"text":"Okay.","start":65.78,"end":66.26,"sentiment":"neutral","sentiment_score":0.03760857880115509},{"text":"Alright.","start":66.26,"end":66.66,"sentiment":"neutral","sentiment_score":0.04720618575811386},{"text":"So I've I have had a converse.","start":66.66,"end":68.6,"sentiment":"neutral","sentiment_score":-0.0069331880658864975},{"text":"Sorry.","start":68.815,"end":69.315,"sentiment":"neutral","sentiment_score":-0.08394591510295868},{"text":"I I obviously, I talk to a lot of people, and I have had a conversation with you before.","start":69.534996,"end":75.155,"sentiment":"neutral","sentiment_score":-0.04919540293906864}],"sentiment":"neutral","sentiment_score":-0.03387503871886895,"num_words":29,"start":65.78,"end":75.155},{"sentences":[{"text":"I have have I had a conversation with you before?","start":76.415,"end":79.235,"sentiment":"neutral","sentiment_score":-0.031085756979882716},{"text":"Okay.","start":83.07,"end":83.31,"sentiment":"neutral","sentiment_score":0.005697509273886681},{"text":"Gotcha.","start":83.31,"end":83.81,"sentiment":"neutral","sentiment_score":0.010261015966534616},{"text":"Alright.","start":83.869995,"end":84.27,"sentiment":"neutral","sentiment_score":0.021896827965974808},{"text":"Then I would have mentioned that we already have two MSPs already for cyber, and the other one is the normal infrastructure networking whatever.","start":84.27,"end":94.21,"sentiment":"neutral","sentiment_score":-0.0044159637376045184}],"sentiment":"neutral","sentiment_score":-0.010242847197160527,"num_words":37,"start":76.415,"end":94.21},{"sentences":[{"text":"But I cannot remember my I cannot remember all of my conversations with you.","start":95.595,"end":100.095,"sentiment":"neutral","sentiment_score":-0.17807939116443908},{"text":"Did I did did I say because I do what I can tell you is that next August is when we are renewing or going out to tender for new for MSPs.","start":100.395004,"end":114.79,"sentiment":"neutral","sentiment_score":0.03147187578724697},{"text":"That is next August.","start":115.01,"end":116.31,"sentiment":"neutral","sentiment_score":0.02241882449015975},{"text":"So it is August 2027.","start":116.45,"end":118.21,"sentiment":"neutral","sentiment_score":0.009583807177841663},{"text":"So nothing is changing between now and then.","start":118.21,"end":122.31,"sentiment":"neutral","sentiment_score":-0.0762708974070847}],"sentiment":"neutral","sentiment_score":-0.031088639627255145,"num_words":63,"start":95.595,"end":122.31},{"sentences":[{"text":"Yep.","start":128.585,"end":129.085,"sentiment":"neutral","sentiment_score":0.18407300114631653},{"text":"No.","start":132.505,"end":133.005,"sentiment":"neutral","sentiment_score":-0.21513700485229492},{"text":"At the moment no.","start":133.065,"end":133.945,"sentiment":"neutral","sentiment_score":-0.27165617793798447},{"text":"I cannot sorry about this.","start":133.945,"end":136.025,"sentiment":"negative","sentiment_score":-0.4975413680076599},{"text":"At the moment, we're about to go live on an ERP implementation.","start":136.025,"end":139.405,"sentiment":"neutral","sentiment_score":-0.0778199698155125}],"sentiment":"neutral","sentiment_score":-0.197358051881842,"num_words":23,"start":128.585,"end":139.405},{"sentences":[{"text":"Okay?","start":140.79001,"end":141.03,"sentiment":"neutral","sentiment_score":0.020179372280836105},{"text":"And and the focus for the everybody in the entire company is on this project.","start":141.03,"end":146.33,"sentiment":"neutral","sentiment_score":0.05535381312171618},{"text":"We are not looking to change when I'm not even looking to talk to anybody outside of this project.","start":147.03,"end":153.61,"sentiment":"neutral","sentiment_score":-0.24677490011641853},{"text":"Yeah.","start":155.865,"end":156.265,"sentiment":"neutral","sentiment_score":-0.01979924738407135},{"text":"Sorry.","start":156.265,"end":156.765,"sentiment":"neutral","sentiment_score":-0.08495144546031952}],"sentiment":"neutral","sentiment_score":-0.1065672223229666,"num_words":37,"start":140.79001,"end":156.765},{"sentences":[{"text":"Yeah.","start":157.225,"end":157.725,"sentiment":"neutral","sentiment_score":-0.025879180058836937},{"text":"Mhmm.","start":162.265,"end":162.745,"sentiment":"neutral","sentiment_score":0.00278621818870306},{"text":"Yes.","start":162.745,"end":163.245,"sentiment":"neutral","sentiment_score":0.07131225615739822},{"text":"Yes.","start":168.84,"end":169.34,"sentiment":"neutral","sentiment_score":0.0648207813501358},{"text":"That's correct.","start":170.12,"end":171.02,"sentiment":"neutral","sentiment_score":0.06511494144797325}],"sentiment":"neutral","sentiment_score":0.04054499308889111,"num_words":6,"start":157.225,"end":171.02},{"sentences":[{"text":"Exact well well, I mean, we're going we we would be going out to Tinder and, well, we would we would go from there.","start":172.12,"end":180.825,"sentiment":"neutral","sentiment_score":0.006957607091559718},{"text":"So that would be because all the contracts are still in place, and they expire August next year.","start":181.86499,"end":187.64499,"sentiment":"neutral","sentiment_score":-0.01635474173559083},{"text":"Yes.","start":190.665,"end":191.165,"sentiment":"neutral","sentiment_score":0.055512934923172},{"text":"That that no.","start":191.305,"end":192.58499,"sentiment":"neutral","sentiment_score":-0.007428451751669248},{"text":"That sounds a good that sounds a good time.","start":192.58499,"end":194.765,"sentiment":"positive","sentiment_score":0.5439374252325959}],"sentiment":"neutral","sentiment_score":0.08729566592215136,"num_words":55,"start":172.12,"end":194.765},{"sentences":[{"text":"That sounds a very good time.","start":195.68001,"end":197.36,"sentiment":"positive","sentiment_score":0.6224126070737839},{"text":"Yeah.","start":197.36,"end":197.68001,"sentiment":"neutral","sentiment_score":0.1489677131175995},{"text":"Sorry to sorry to cut you off.","start":197.68001,"end":199.62001,"sentiment":"neutral","sentiment_score":-0.12585523085934774},{"text":"And and and and I've had to do it with everyone.","start":200.08,"end":202.64,"sentiment":"neutral","sentiment_score":-0.034821353683417496},{"text":"I mean, you're not the only one that is is wanting to introduce themselves and and to let us know of their services as an MSP.","start":202.64,"end":210.945,"sentiment":"neutral","sentiment_score":0.007170732446516363}],"sentiment":"neutral","sentiment_score":0.05501688024777846,"num_words":51,"start":195.68001,"end":210.945},{"sentences":[{"text":"But I we just don't have the time.","start":211.725,"end":215.265,"sentiment":"neutral","sentiment_score":-0.016592940548434854},{"text":"Yeah.","start":218.925,"end":219.425,"sentiment":"neutral","sentiment_score":0.007680533453822136},{"text":"Your phone up okay.","start":230.49,"end":232.005,"sentiment":"neutral","sentiment_score":0.04167500324547291},{"text":"You are one of many MSPs that I have now spoken to.","start":232.24501,"end":236.505,"sentiment":"neutral","sentiment_score":0.027766885080685217},{"text":"Yes.","start":236.80501,"end":237.30501,"sentiment":"neutral","sentiment_score":0.05429647862911224}],"sentiment":"neutral","sentiment_score":0.01650523544790653,"num_words":26,"start":211.725,"end":237.30501},{"sentences":[{"text":"And we're all in the same boat.","start":238.24501,"end":239.945,"sentiment":"neutral","sentiment_score":0.016101376552666937},{"text":"We're all in the same boat, and and I'm not talking to anyone prior to we go out to Tinder.","start":241.205,"end":247.6,"sentiment":"neutral","sentiment_score":-0.015284557116683573},{"text":"So, yes.","start":248.54,"end":249.58,"sentiment":"neutral","sentiment_score":0.030958930030465126},{"text":"So so when you're phoning up June next year, if we have the documents that are ready for Tinder, you're quite welcome to have one.","start":249.58,"end":258.4,"sentiment":"neutral","sentiment_score":0.11694132328033448},{"text":"Okay.","start":260.60492,"end":261.10492,"sentiment":"neutral","sentiment_score":0.04237423464655876}],"sentiment":"neutral","sentiment_score":0.05154261218637905,"num_words":55,"start":238.24501,"end":261.10492},{"sentences":[{"text":"Alright.","start":261.72495,"end":262.22495,"sentiment":"neutral","sentiment_score":0.05682403966784477},{"text":"No worries.","start":262.76492,"end":263.40494,"sentiment":"neutral","sentiment_score":0.14537333697080612},{"text":"Thank you very much.","start":263.40494,"end":264.36493,"sentiment":"positive","sentiment_score":0.5389677137136459},{"text":"Bye.","start":264.36493,"end":264.86493,"sentiment":"neutral","sentiment_score":0.13062822818756104}],"sentiment":"neutral","sentiment_score":0.3292587245814502,"num_words":8,"start":261.72495,"end":264.86493}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yeah. Good afternoon. Joe, it's Ronald from Cloud Solution IT. How are you doing\n\nChannel 1: Good.\n\nChannel 0: today?\n\nChannel 1: Good. Thanks.\n\nChannel 0: Alright. Okay. That's wonderful. Joe, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName of the company again, Joe, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Joe, same thing\n\nChannel 1: Yeah.\n\nChannel 0: as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And\n\nChannel 1: Okay. Alright.\n\nChannel 0: we're hope\n\nChannel 1: So I've I have had a converse. Sorry. I I obviously, I talk to a lot of people, and I have had a conversation with you before. I have have I had a conversation with you before?\n\nChannel 0: Mhmm. Yeah. Yes, sir. February, I think. February or\n\nChannel 1: Okay. Gotcha.\n\nChannel 0: yeah. Tomorrow.\n\nChannel 1: Alright. Then I would have mentioned that we already have two MSPs already\n\nChannel 0: Mhmm.\n\nChannel 1: for cyber, and the other one is the normal infrastructure networking whatever.\n\nChannel 0: Mhmm. Yep.\n\nChannel 1: But I cannot remember my I cannot remember all of my conversations with you.\n\nChannel 0: I do\n\nChannel 1: Did\n\nChannel 0: send\n\nChannel 1: I\n\nChannel 0: yep.\n\nChannel 1: did did I say because I do what I can tell you is that next August is when we are renewing\n\nChannel 0: Mhmm.\n\nChannel 1: or going out to tender for new for MSPs. That is next\n\nChannel 0: Yep.\n\nChannel 1: August. So it is August 2027. So nothing is changing between now and then.\n\nChannel 0: Yeah. I actually said that that would be okay because right now,\n\nChannel 1: Yep.\n\nChannel 0: really, the goal of the meeting is just to give you an idea regarding our services.\n\nChannel 1: No. At the moment no. I cannot sorry about this. At the moment, we're\n\nChannel 0: Mhmm.\n\nChannel 1: about to go live on an ERP implementation.\n\nChannel 0: Alright. Mhmm.\n\nChannel 1: Okay? And and the focus for the everybody in the entire company is on this project. We are not looking to change when I'm not even looking to talk to anybody outside\n\nChannel 0: Mhmm.\n\nChannel 1: of this project.\n\nChannel 0: Mhmm. Alright. So\n\nChannel 1: Yeah.\n\nChannel 0: just\n\nChannel 1: Sorry. Yeah.\n\nChannel 0: to set the expect expectation state, sir,\n\nChannel 1: Mhmm. Yes.\n\nChannel 0: the better time to call you again, that would be before August because that would be your\n\nChannel 1: Yes.\n\nChannel 0: that would\n\nChannel 1: That's\n\nChannel 0: be the time\n\nChannel 1: correct.\n\nChannel 0: that you will be looking for\n\nChannel 1: Exact\n\nChannel 0: a new MS.\n\nChannel 1: well well, I mean, we're going we we would be going out to Tinder and, well, we would we would go from there. So that would be\n\nChannel 0: So\n\nChannel 1: because all\n\nChannel 0: is\n\nChannel 1: the\n\nChannel 0: it\n\nChannel 1: contracts are still in\n\nChannel 0: mhmm.\n\nChannel 1: place, and they\n\nChannel 0: Mhmm.\n\nChannel 1: expire August next year.\n\nChannel 0: Can I call you back on June, sir?\n\nChannel 1: Yes.\n\nChannel 0: Two months\n\nChannel 1: That that\n\nChannel 0: yep. Two\n\nChannel 1: no.\n\nChannel 0: two\n\nChannel 1: That\n\nChannel 0: months.\n\nChannel 1: sounds a good that sounds a good time.\n\nChannel 0: Yeah. Alright.\n\nChannel 1: That sounds\n\nChannel 0: Okay. Just\n\nChannel 1: a very good time. Yeah. Sorry\n\nChannel 0: okay.\n\nChannel 1: to sorry to cut you off. And and and and I've had to do it with everyone. I mean, you're not the only one that is\n\nChannel 0: Yeah. We\n\nChannel 1: is wanting\n\nChannel 0: understand.\n\nChannel 1: to introduce themselves and and to let us know of their services\n\nChannel 0: Yep.\n\nChannel 1: as an MSP. But\n\nChannel 0: Yep.\n\nChannel 1: I we just\n\nChannel 0: Actually,\n\nChannel 1: don't\n\nChannel 0: sir,\n\nChannel 1: have\n\nChannel 0: that\n\nChannel 1: the\n\nChannel 0: is the\n\nChannel 1: time.\n\nChannel 0: main that that is the main reason why we would like to meet you\n\nChannel 1: Yeah.\n\nChannel 0: right now because more chances are by June next year, most likely, you'll you'll forget the the the the company, sir. It's just\n\nChannel 1: Your phone up okay. You are one of many MSPs that I have\n\nChannel 0: exactly.\n\nChannel 1: now spoken to. Yes.\n\nChannel 0: Yep.\n\nChannel 1: And\n\nChannel 0: I'm\n\nChannel 1: we're all\n\nChannel 0: a\n\nChannel 1: in\n\nChannel 0: I\n\nChannel 1: the\n\nChannel 0: am\n\nChannel 1: same\n\nChannel 0: the most\n\nChannel 1: boat.\n\nChannel 0: yeah. Yeah.\n\nChannel 1: We're\n\nChannel 0: I know.\n\nChannel 1: all in the\n\nChannel 0: I\n\nChannel 1: same\n\nChannel 0: know. I\n\nChannel 1: boat,\n\nChannel 0: know.\n\nChannel 1: and and I'm not talking to anyone prior\n\nChannel 0: Mhmm.\n\nChannel 1: to we go out to Tinder. So,\n\nChannel 0: Yes, sir.\n\nChannel 1: yes. So so when you're phoning up June next year, if we have the documents that are ready for Tinder,\n\nChannel 0: Mhmm.\n\nChannel 1: you're quite welcome to have one.\n\nChannel 0: Alright. Okay. I'll be calling you\n\nChannel 1: Okay.\n\nChannel 0: back on June\n\nChannel 1: Alright.\n\nChannel 0: next year.\n\nChannel 1: No worries.\n\nChannel 0: Alright.\n\nChannel 1: Thank you very much.\n\nChannel 0: Nice\n\nChannel 1: Bye.\n\nChannel 0: talking to you, Joe. Have a good day. Thank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.021921930834650993}],"sentiment":"neutral","sentiment_score":0.021921930834650993,"channel":1,"num_words":1,"start":0.39999998,"end":0.9},{"sentences":[{"text":"Yeah.","start":2.8,"end":3.12,"sentiment":"neutral","sentiment_score":0.123496875166893},{"text":"Good afternoon.","start":3.12,"end":3.86,"sentiment":"positive","sentiment_score":0.3862493932247162},{"text":"Joe, it's Ronald from Cloud Solution IT.","start":4.4,"end":8.34,"sentiment":"neutral","sentiment_score":0.28315255471638273},{"text":"How are you doing","start":9.2,"end":9.92,"sentiment":"positive","sentiment_score":0.4284821078181267}],"sentiment":"neutral","sentiment_score":0.3279994268502508,"channel":0,"num_words":14,"start":2.8,"end":9.92},{"sentences":[{"text":"Good.","start":9.76,"end":10.26,"sentiment":"positive","sentiment_score":0.49887120723724365}],"sentiment":"positive","sentiment_score":0.49887120723724365,"channel":1,"num_words":1,"start":9.76,"end":10.26},{"sentences":[{"text":"today?","start":9.92,"end":10.42,"sentiment":"positive","sentiment_score":0.34865543246269226}],"sentiment":"positive","sentiment_score":0.34865543246269226,"channel":0,"num_words":1,"start":9.92,"end":10.42},{"sentences":[{"text":"Good.","start":11.04,"end":11.44,"sentiment":"positive","sentiment_score":0.5326143503189087},{"text":"Thanks.","start":11.44,"end":11.94,"sentiment":"positive","sentiment_score":0.5391607284545898}],"sentiment":"positive","sentiment_score":0.5358875393867493,"channel":1,"num_words":2,"start":11.04,"end":11.94},{"sentences":[{"text":"Alright.","start":12.639999,"end":12.96,"sentiment":"positive","sentiment_score":0.35976442694664},{"text":"Okay.","start":12.96,"end":13.28,"sentiment":"positive","sentiment_score":0.4786226749420166},{"text":"That's wonderful.","start":13.28,"end":13.94,"sentiment":"positive","sentiment_score":0.7028211355209351},{"text":"Joe, I hope you still remember the company because the last time that we touch base with you, it was February of this year.","start":14.955,"end":21.935001,"sentiment":"neutral","sentiment_score":0.12658663668359318},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":22.395,"end":32.82,"sentiment":"neutral","sentiment_score":0.1342535435601517}],"sentiment":"neutral","sentiment_score":0.16194462417201563,"channel":0,"num_words":55,"start":12.639999,"end":32.82},{"sentences":[{"text":"Name of the company again, Joe, it's Cloud Solution IT.","start":33.68,"end":37.22,"sentiment":"neutral","sentiment_score":0.1276046432554722},{"text":"We are a managed service provider.","start":38.0,"end":40.34,"sentiment":"neutral","sentiment_score":0.12406135474642117},{"text":"We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more.","start":41.085003,"end":53.665,"sentiment":"neutral","sentiment_score":0.12226919203996658},{"text":"And the reason for my call today, Joe, same thing","start":54.05,"end":56.53,"sentiment":"neutral","sentiment_score":0.08160943761467934}],"sentiment":"neutral","sentiment_score":0.1155537007486119,"channel":0,"num_words":51,"start":33.68,"end":56.53},{"sentences":[{"text":"Yeah.","start":56.5,"end":57.0,"sentiment":"neutral","sentiment_score":0.08672851324081421}],"sentiment":"neutral","sentiment_score":0.08672851324081421,"channel":1,"num_words":1,"start":56.5,"end":57.0},{"sentences":[{"text":"as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":56.53,"end":64.95,"sentiment":"neutral","sentiment_score":0.07318606475989024},{"text":"And","start":65.65,"end":66.15,"sentiment":"neutral","sentiment_score":0.029418962076306343}],"sentiment":"neutral","sentiment_score":0.07119665100154551,"channel":0,"num_words":22,"start":56.53,"end":66.15},{"sentences":[{"text":"Okay.","start":65.78,"end":66.26,"sentiment":"neutral","sentiment_score":0.03760857880115509},{"text":"Alright.","start":66.26,"end":66.66,"sentiment":"neutral","sentiment_score":0.04720618575811386}],"sentiment":"neutral","sentiment_score":0.042407382279634476,"channel":1,"num_words":2,"start":65.78,"end":66.66},{"sentences":[{"text":"we're hope","start":66.369995,"end":66.85,"sentiment":"neutral","sentiment_score":0.02878936380147934}],"sentiment":"neutral","sentiment_score":0.02878936380147934,"channel":0,"num_words":2,"start":66.369995,"end":66.85},{"sentences":[{"text":"So I've I have had a converse.","start":66.66,"end":68.6,"sentiment":"neutral","sentiment_score":-0.0069331880658864975},{"text":"Sorry.","start":68.815,"end":69.315,"sentiment":"neutral","sentiment_score":-0.08394591510295868},{"text":"I I obviously, I talk to a lot of people, and I have had a conversation with you before.","start":69.534996,"end":75.155,"sentiment":"neutral","sentiment_score":-0.04919540293906864},{"text":"I have have I had a conversation with you before?","start":76.415,"end":79.235,"sentiment":"neutral","sentiment_score":-0.031085756979882716}],"sentiment":"neutral","sentiment_score":-0.03724455289744042,"channel":1,"num_words":37,"start":66.66,"end":79.235},{"sentences":[{"text":"Mhmm.","start":78.895,"end":79.395,"sentiment":"neutral","sentiment_score":-0.01780587062239647},{"text":"Yeah.","start":79.775,"end":80.095,"sentiment":"neutral","sentiment_score":-0.0007281340658664703},{"text":"Yes, sir.","start":80.095,"end":80.835,"sentiment":"neutral","sentiment_score":0.012315104715526104},{"text":"February, I think.","start":81.055,"end":82.015,"sentiment":"neutral","sentiment_score":-0.005614228546619415},{"text":"February or","start":82.015,"end":83.295,"sentiment":"neutral","sentiment_score":-0.002885679714381695}],"sentiment":"neutral","sentiment_score":-0.0018353155917591518,"channel":0,"num_words":9,"start":78.895,"end":83.295},{"sentences":[{"text":"Okay.","start":83.07,"end":83.31,"sentiment":"neutral","sentiment_score":0.005697509273886681},{"text":"Gotcha.","start":83.31,"end":83.81,"sentiment":"neutral","sentiment_score":0.010261015966534616}],"sentiment":"neutral","sentiment_score":0.007979262620210648,"channel":1,"num_words":2,"start":83.07,"end":83.81},{"sentences":[{"text":"yeah.","start":83.455,"end":83.705,"sentiment":"neutral","sentiment_score":0.014728603884577751},{"text":"Tomorrow.","start":83.705,"end":84.205,"sentiment":"neutral","sentiment_score":0.009252997115254402}],"sentiment":"neutral","sentiment_score":0.011990800499916077,"channel":0,"num_words":2,"start":83.455,"end":84.205},{"sentences":[{"text":"Alright.","start":83.869995,"end":84.27,"sentiment":"neutral","sentiment_score":0.021896827965974808},{"text":"Then I would have mentioned that we already have two MSPs already","start":84.27,"end":88.77,"sentiment":"neutral","sentiment_score":-0.003424619402115544}],"sentiment":"neutral","sentiment_score":-0.001476815758416286,"channel":1,"num_words":13,"start":83.869995,"end":88.77},{"sentences":[{"text":"Mhmm.","start":89.21,"end":89.71,"sentiment":"neutral","sentiment_score":-0.011446209624409676}],"sentiment":"neutral","sentiment_score":-0.011446209624409676,"channel":0,"num_words":1,"start":89.21,"end":89.71},{"sentences":[{"text":"for cyber, and the other one is the normal infrastructure networking whatever.","start":89.95,"end":94.21,"sentiment":"neutral","sentiment_score":-0.0054073080730934935}],"sentiment":"neutral","sentiment_score":-0.0054073080730934935,"channel":1,"num_words":12,"start":89.95,"end":94.21},{"sentences":[{"text":"Mhmm.","start":94.73,"end":95.130005,"sentiment":"neutral","sentiment_score":-0.0068670716136693954},{"text":"Yep.","start":95.130005,"end":95.630005,"sentiment":"neutral","sentiment_score":-0.006274988874793053}],"sentiment":"neutral","sentiment_score":-0.006571030244231224,"channel":0,"num_words":2,"start":94.73,"end":95.630005},{"sentences":[{"text":"But I cannot remember my I cannot remember all of my conversations with you.","start":95.595,"end":100.095,"sentiment":"neutral","sentiment_score":-0.17807939116443908}],"sentiment":"neutral","sentiment_score":-0.17807939116443908,"channel":1,"num_words":14,"start":95.595,"end":100.095},{"sentences":[{"text":"I do","start":99.945,"end":100.58,"sentiment":"neutral","sentiment_score":0.020878173410892487}],"sentiment":"neutral","sentiment_score":0.020878173410892487,"channel":0,"num_words":2,"start":99.945,"end":100.58},{"sentences":[{"text":"Did","start":100.395004,"end":100.635,"sentiment":"neutral","sentiment_score":0.012530427426099775}],"sentiment":"neutral","sentiment_score":0.012530427426099775,"channel":1,"num_words":1,"start":100.395004,"end":100.635},{"sentences":[{"text":"send","start":100.58,"end":100.975,"sentiment":"neutral","sentiment_score":0.01321006566286087}],"sentiment":"neutral","sentiment_score":0.01321006566286087,"channel":0,"num_words":1,"start":100.58,"end":100.975},{"sentences":[{"text":"I","start":100.635,"end":101.135,"sentiment":"neutral","sentiment_score":0.009199611842632294}],"sentiment":"neutral","sentiment_score":0.009199611842632294,"channel":1,"num_words":1,"start":100.635,"end":101.135},{"sentences":[{"text":"yep.","start":101.225,"end":101.725,"sentiment":"neutral","sentiment_score":0.012584591284394264}],"sentiment":"neutral","sentiment_score":0.012584591284394264,"channel":0,"num_words":1,"start":101.225,"end":101.725},{"sentences":[{"text":"did did I say because I do what I can tell you is that next August is when we are renewing","start":101.755005,"end":110.015,"sentiment":"neutral","sentiment_score":0.02617468321252437}],"sentiment":"neutral","sentiment_score":0.02617468321252437,"channel":1,"num_words":21,"start":101.755005,"end":110.015},{"sentences":[{"text":"Mhmm.","start":111.305,"end":111.805,"sentiment":"neutral","sentiment_score":0.023857835680246353}],"sentiment":"neutral","sentiment_score":0.023857835680246353,"channel":0,"num_words":1,"start":111.305,"end":111.805},{"sentences":[{"text":"or going out to tender for new for MSPs.","start":111.41,"end":114.79,"sentiment":"neutral","sentiment_score":0.048411293162239924},{"text":"That is next","start":115.01,"end":115.81,"sentiment":"neutral","sentiment_score":0.02383478668828805}],"sentiment":"neutral","sentiment_score":0.042267166543751955,"channel":1,"num_words":12,"start":111.41,"end":115.81},{"sentences":[{"text":"Yep.","start":115.79,"end":116.29,"sentiment":"neutral","sentiment_score":0.032894521951675415}],"sentiment":"neutral","sentiment_score":0.032894521951675415,"channel":0,"num_words":1,"start":115.79,"end":116.29},{"sentences":[{"text":"August.","start":115.81,"end":116.31,"sentiment":"neutral","sentiment_score":0.01817093789577484},{"text":"So it is August 2027.","start":116.45,"end":118.21,"sentiment":"neutral","sentiment_score":0.009583807177841663},{"text":"So nothing is changing between now and then.","start":118.21,"end":122.31,"sentiment":"neutral","sentiment_score":-0.0762708974070847}],"sentiment":"neutral","sentiment_score":-0.03886265753369246,"channel":1,"num_words":14,"start":115.81,"end":122.31},{"sentences":[{"text":"Yeah.","start":122.909996,"end":123.409996,"sentiment":"neutral","sentiment_score":0.10946174710988998},{"text":"I actually said that that would be okay because right now,","start":124.189995,"end":127.97,"sentiment":"neutral","sentiment_score":0.1803365471688184}],"sentiment":"neutral","sentiment_score":0.17443031383057436,"channel":0,"num_words":12,"start":122.909996,"end":127.97},{"sentences":[{"text":"Yep.","start":128.585,"end":129.085,"sentiment":"neutral","sentiment_score":0.18407300114631653}],"sentiment":"neutral","sentiment_score":0.18407300114631653,"channel":1,"num_words":1,"start":128.585,"end":129.085},{"sentences":[{"text":"really, the goal of the meeting is just to give you an idea regarding our services.","start":128.705,"end":132.88501,"sentiment":"neutral","sentiment_score":0.2831227583810687}],"sentiment":"neutral","sentiment_score":0.2831227583810687,"channel":0,"num_words":16,"start":128.705,"end":132.88501},{"sentences":[{"text":"No.","start":132.505,"end":133.005,"sentiment":"neutral","sentiment_score":-0.21513700485229492},{"text":"At the moment no.","start":133.065,"end":133.945,"sentiment":"neutral","sentiment_score":-0.27165617793798447},{"text":"I cannot sorry about this.","start":133.945,"end":136.025,"sentiment":"negative","sentiment_score":-0.4975413680076599},{"text":"At the moment, we're","start":136.025,"end":136.905,"sentiment":"neutral","sentiment_score":-0.14292106963694096}],"sentiment":"neutral","sentiment_score":-0.31151091679930687,"channel":1,"num_words":14,"start":132.505,"end":136.905},{"sentences":[{"text":"Mhmm.","start":136.865,"end":137.365,"sentiment":"neutral","sentiment_score":-0.0663934051990509}],"sentiment":"neutral","sentiment_score":-0.0663934051990509,"channel":0,"num_words":1,"start":136.865,"end":137.365},{"sentences":[{"text":"about to go live on an ERP implementation.","start":136.905,"end":139.405,"sentiment":"neutral","sentiment_score":-0.04526941990479827}],"sentiment":"neutral","sentiment_score":-0.04526941990479827,"channel":1,"num_words":8,"start":136.905,"end":139.405},{"sentences":[{"text":"Alright.","start":139.66501,"end":140.16501,"sentiment":"neutral","sentiment_score":0.04159028083086014},{"text":"Mhmm.","start":140.545,"end":141.045,"sentiment":"neutral","sentiment_score":0.022853605449199677}],"sentiment":"neutral","sentiment_score":0.03222194314002991,"channel":0,"num_words":2,"start":139.66501,"end":141.045},{"sentences":[{"text":"Okay?","start":140.79001,"end":141.03,"sentiment":"neutral","sentiment_score":0.020179372280836105},{"text":"And and the focus for the everybody in the entire company is on this project.","start":141.03,"end":146.33,"sentiment":"neutral","sentiment_score":0.05535381312171618},{"text":"We are not looking to change when I'm not even looking to talk to anybody outside","start":147.03,"end":152.33,"sentiment":"neutral","sentiment_score":-0.2632257817313075}],"sentiment":"neutral","sentiment_score":-0.10503518558107316,"channel":1,"num_words":32,"start":140.79001,"end":152.33},{"sentences":[{"text":"Mhmm.","start":152.6,"end":153.1,"sentiment":"neutral","sentiment_score":-0.1473616063594818}],"sentiment":"neutral","sentiment_score":-0.1473616063594818,"channel":0,"num_words":1,"start":152.6,"end":153.1},{"sentences":[{"text":"of this project.","start":152.63,"end":153.61,"sentiment":"neutral","sentiment_score":-0.1590368648370107}],"sentiment":"neutral","sentiment_score":-0.1590368648370107,"channel":1,"num_words":3,"start":152.63,"end":153.61},{"sentences":[{"text":"Mhmm.","start":154.68001,"end":154.93001,"sentiment":"neutral","sentiment_score":-0.0176704078912735},{"text":"Alright.","start":154.93001,"end":155.43001,"sentiment":"neutral","sentiment_score":0.00862806849181652},{"text":"So","start":155.68501,"end":155.925,"sentiment":"neutral","sentiment_score":-0.01407301425933838}],"sentiment":"neutral","sentiment_score":-0.007705117886265119,"channel":0,"num_words":3,"start":154.68001,"end":155.925},{"sentences":[{"text":"Yeah.","start":155.865,"end":156.265,"sentiment":"neutral","sentiment_score":-0.01979924738407135}],"sentiment":"neutral","sentiment_score":-0.01979924738407135,"channel":1,"num_words":1,"start":155.865,"end":156.265},{"sentences":[{"text":"just","start":155.925,"end":156.425,"sentiment":"neutral","sentiment_score":-0.05354209244251251}],"sentiment":"neutral","sentiment_score":-0.05354209244251251,"channel":0,"num_words":1,"start":155.925,"end":156.425},{"sentences":[{"text":"Sorry.","start":156.265,"end":156.765,"sentiment":"neutral","sentiment_score":-0.08495144546031952},{"text":"Yeah.","start":157.225,"end":157.725,"sentiment":"neutral","sentiment_score":-0.025879180058836937}],"sentiment":"neutral","sentiment_score":-0.05541531275957823,"channel":1,"num_words":2,"start":156.265,"end":157.725},{"sentences":[{"text":"to set the expect expectation state, sir,","start":158.005,"end":162.425,"sentiment":"neutral","sentiment_score":0.0008424970188311166}],"sentiment":"neutral","sentiment_score":0.0008424970188311166,"channel":0,"num_words":7,"start":158.005,"end":162.425},{"sentences":[{"text":"Mhmm.","start":162.265,"end":162.745,"sentiment":"neutral","sentiment_score":0.00278621818870306},{"text":"Yes.","start":162.745,"end":163.245,"sentiment":"neutral","sentiment_score":0.07131225615739822}],"sentiment":"neutral","sentiment_score":0.03704923717305064,"channel":1,"num_words":2,"start":162.265,"end":163.245},{"sentences":[{"text":"the better time to call you again, that would be before August because that would be your","start":162.96501,"end":168.96501,"sentiment":"neutral","sentiment_score":0.04590450818924343}],"sentiment":"neutral","sentiment_score":0.04590450818924343,"channel":0,"num_words":17,"start":162.96501,"end":168.96501},{"sentences":[{"text":"Yes.","start":168.84,"end":169.34,"sentiment":"neutral","sentiment_score":0.0648207813501358}],"sentiment":"neutral","sentiment_score":0.0648207813501358,"channel":1,"num_words":1,"start":168.84,"end":169.34},{"sentences":[{"text":"that would","start":169.84,"end":170.12,"sentiment":"neutral","sentiment_score":0.040157195180654526}],"sentiment":"neutral","sentiment_score":0.040157195180654526,"channel":0,"num_words":2,"start":169.84,"end":170.12},{"sentences":[{"text":"That's","start":170.12,"end":170.52,"sentiment":"neutral","sentiment_score":0.05867287516593933}],"sentiment":"neutral","sentiment_score":0.05867287516593933,"channel":1,"num_words":1,"start":170.12,"end":170.52},{"sentences":[{"text":"be the time","start":170.12,"end":170.64,"sentiment":"neutral","sentiment_score":0.035375245536367096}],"sentiment":"neutral","sentiment_score":0.035375245536367096,"channel":0,"num_words":3,"start":170.12,"end":170.64},{"sentences":[{"text":"correct.","start":170.52,"end":171.02,"sentiment":"neutral","sentiment_score":0.07155700773000717}],"sentiment":"neutral","sentiment_score":0.07155700773000717,"channel":1,"num_words":1,"start":170.52,"end":171.02},{"sentences":[{"text":"that you will be looking for","start":170.64,"end":172.31999,"sentiment":"neutral","sentiment_score":-0.0052979737520217896}],"sentiment":"neutral","sentiment_score":-0.0052979737520217896,"channel":0,"num_words":6,"start":170.64,"end":172.31999},{"sentences":[{"text":"Exact","start":172.12,"end":172.44,"sentiment":"neutral","sentiment_score":-0.015166960656642914}],"sentiment":"neutral","sentiment_score":-0.015166960656642914,"channel":1,"num_words":1,"start":172.12,"end":172.44},{"sentences":[{"text":"a new MS.","start":172.31999,"end":173.14,"sentiment":"neutral","sentiment_score":0.006903833399216334}],"sentiment":"neutral","sentiment_score":0.006903833399216334,"channel":0,"num_words":3,"start":172.31999,"end":173.14},{"sentences":[{"text":"well well, I mean, we're going we we would be going out to Tinder and, well, we would we would go from there.","start":173.64,"end":180.825,"sentiment":"neutral","sentiment_score":0.007919544819742441},{"text":"So that would be","start":181.86499,"end":182.545,"sentiment":"neutral","sentiment_score":0.024027222767472267}],"sentiment":"neutral","sentiment_score":0.010305867478665378,"channel":1,"num_words":27,"start":173.64,"end":182.545},{"sentences":[{"text":"So","start":182.525,"end":182.925,"sentiment":"neutral","sentiment_score":-0.0021618306636810303}],"sentiment":"neutral","sentiment_score":-0.0021618306636810303,"channel":0,"num_words":1,"start":182.525,"end":182.925},{"sentences":[{"text":"because all","start":182.665,"end":183.065,"sentiment":"neutral","sentiment_score":-0.019469670951366425}],"sentiment":"neutral","sentiment_score":-0.019469670951366425,"channel":1,"num_words":2,"start":182.665,"end":183.065},{"sentences":[{"text":"is","start":182.925,"end":183.08499,"sentiment":"neutral","sentiment_score":-0.02126789465546608}],"sentiment":"neutral","sentiment_score":-0.02126789465546608,"channel":0,"num_words":1,"start":182.925,"end":183.08499},{"sentences":[{"text":"the","start":183.065,"end":183.22499,"sentiment":"neutral","sentiment_score":-0.05114123597741127}],"sentiment":"neutral","sentiment_score":-0.05114123597741127,"channel":1,"num_words":1,"start":183.065,"end":183.22499},{"sentences":[{"text":"it","start":183.08499,"end":183.245,"sentiment":"neutral","sentiment_score":-0.04308094456791878}],"sentiment":"neutral","sentiment_score":-0.04308094456791878,"channel":0,"num_words":1,"start":183.08499,"end":183.245},{"sentences":[{"text":"contracts are still in","start":183.22499,"end":184.185,"sentiment":"neutral","sentiment_score":-0.05573777016252279}],"sentiment":"neutral","sentiment_score":-0.05573777016252279,"channel":1,"num_words":4,"start":183.22499,"end":184.185},{"sentences":[{"text":"mhmm.","start":184.045,"end":184.545,"sentiment":"neutral","sentiment_score":-0.020841477438807487}],"sentiment":"neutral","sentiment_score":-0.020841477438807487,"channel":0,"num_words":1,"start":184.045,"end":184.545},{"sentences":[{"text":"place, and they","start":184.185,"end":185.625,"sentiment":"neutral","sentiment_score":-0.023740506420532864}],"sentiment":"neutral","sentiment_score":-0.023740506420532864,"channel":1,"num_words":3,"start":184.185,"end":185.625},{"sentences":[{"text":"Mhmm.","start":185.245,"end":185.745,"sentiment":"neutral","sentiment_score":-0.012564107775688171}],"sentiment":"neutral","sentiment_score":-0.012564107775688171,"channel":0,"num_words":1,"start":185.245,"end":185.745},{"sentences":[{"text":"expire August next year.","start":185.625,"end":187.64499,"sentiment":"neutral","sentiment_score":-0.0015602661296725273}],"sentiment":"neutral","sentiment_score":-0.0015602661296725273,"channel":1,"num_words":4,"start":185.625,"end":187.64499},{"sentences":[{"text":"Can I call you back on June, sir?","start":188.525,"end":190.385,"sentiment":"neutral","sentiment_score":0.05742335971444845}],"sentiment":"neutral","sentiment_score":0.05742335971444845,"channel":0,"num_words":8,"start":188.525,"end":190.385},{"sentences":[{"text":"Yes.","start":190.665,"end":191.165,"sentiment":"neutral","sentiment_score":0.055512934923172}],"sentiment":"neutral","sentiment_score":0.055512934923172,"channel":1,"num_words":1,"start":190.665,"end":191.165},{"sentences":[{"text":"Two months","start":191.00499,"end":191.64499,"sentiment":"neutral","sentiment_score":0.018977763131260872}],"sentiment":"neutral","sentiment_score":0.018977763131260872,"channel":0,"num_words":2,"start":191.00499,"end":191.64499},{"sentences":[{"text":"That that","start":191.305,"end":192.265,"sentiment":"neutral","sentiment_score":0.02202423010021448}],"sentiment":"neutral","sentiment_score":0.02202423010021448,"channel":1,"num_words":2,"start":191.305,"end":192.265},{"sentences":[{"text":"yep.","start":192.045,"end":192.36499,"sentiment":"neutral","sentiment_score":0.00440175598487258},{"text":"Two","start":192.36499,"end":192.525,"sentiment":"neutral","sentiment_score":-0.07311378419399261}],"sentiment":"neutral","sentiment_score":-0.03435601410456002,"channel":0,"num_words":2,"start":192.045,"end":192.525},{"sentences":[{"text":"no.","start":192.425,"end":192.58499,"sentiment":"neutral","sentiment_score":-0.0663338154554367}],"sentiment":"neutral","sentiment_score":-0.0663338154554367,"channel":1,"num_words":1,"start":192.425,"end":192.58499},{"sentences":[{"text":"two","start":192.525,"end":192.685,"sentiment":"neutral","sentiment_score":-0.036181479692459106}],"sentiment":"neutral","sentiment_score":-0.036181479692459106,"channel":0,"num_words":1,"start":192.525,"end":192.685},{"sentences":[{"text":"That","start":192.58499,"end":192.825,"sentiment":"neutral","sentiment_score":-0.00531822070479393}],"sentiment":"neutral","sentiment_score":-0.00531822070479393,"channel":1,"num_words":1,"start":192.58499,"end":192.825},{"sentences":[{"text":"months.","start":192.685,"end":193.185,"sentiment":"neutral","sentiment_score":0.015174904838204384}],"sentiment":"neutral","sentiment_score":0.015174904838204384,"channel":0,"num_words":1,"start":192.685,"end":193.185},{"sentences":[{"text":"sounds a good that sounds a good time.","start":192.825,"end":194.765,"sentiment":"positive","sentiment_score":0.6125943809747696}],"sentiment":"positive","sentiment_score":0.6125943809747696,"channel":1,"num_words":8,"start":192.825,"end":194.765},{"sentences":[{"text":"Yeah.","start":195.405,"end":195.64499,"sentiment":"neutral","sentiment_score":0.27908778190612793},{"text":"Alright.","start":195.64499,"end":195.965,"sentiment":"positive","sentiment_score":0.3720814883708954}],"sentiment":"neutral","sentiment_score":0.32558463513851166,"channel":0,"num_words":2,"start":195.405,"end":195.965},{"sentences":[{"text":"That sounds","start":195.68001,"end":196.42,"sentiment":"positive","sentiment_score":0.41298381984233856}],"sentiment":"positive","sentiment_score":0.41298381984233856,"channel":1,"num_words":2,"start":195.68001,"end":196.42},{"sentences":[{"text":"Okay.","start":195.965,"end":196.285,"sentiment":"positive","sentiment_score":0.4932510256767273},{"text":"Just","start":196.285,"end":196.525,"sentiment":"positive","sentiment_score":0.7323134541511536}],"sentiment":"positive","sentiment_score":0.6127822399139404,"channel":0,"num_words":2,"start":195.965,"end":196.525},{"sentences":[{"text":"a very good time.","start":196.56,"end":197.36,"sentiment":"positive","sentiment_score":0.7271270006895065},{"text":"Yeah.","start":197.36,"end":197.68001,"sentiment":"neutral","sentiment_score":0.1489677131175995},{"text":"Sorry","start":197.68001,"end":198.08,"sentiment":"neutral","sentiment_score":-0.02402856945991516}],"sentiment":"positive","sentiment_score":0.5055745244026184,"channel":1,"num_words":6,"start":196.56,"end":198.08},{"sentences":[{"text":"okay.","start":197.78,"end":198.28,"sentiment":"neutral","sentiment_score":0.0022628456354141235}],"sentiment":"neutral","sentiment_score":0.0022628456354141235,"channel":0,"num_words":1,"start":197.78,"end":198.28},{"sentences":[{"text":"to sorry to cut you off.","start":198.08,"end":199.62001,"sentiment":"neutral","sentiment_score":-0.14282634109258652},{"text":"And and and and I've had to do it with everyone.","start":200.08,"end":202.64,"sentiment":"neutral","sentiment_score":-0.034821353683417496},{"text":"I mean, you're not the only one that is","start":202.64,"end":204.82,"sentiment":"neutral","sentiment_score":-0.02604767804344495}],"sentiment":"neutral","sentiment_score":-0.05670853997938908,"channel":1,"num_words":26,"start":198.08,"end":204.82},{"sentences":[{"text":"Yeah.","start":204.82,"end":205.14,"sentiment":"neutral","sentiment_score":-0.005252466537058353},{"text":"We","start":205.14,"end":205.38,"sentiment":"neutral","sentiment_score":-0.002528402954339981}],"sentiment":"neutral","sentiment_score":-0.0038904347456991673,"channel":0,"num_words":2,"start":204.82,"end":205.38},{"sentences":[{"text":"is wanting","start":205.28,"end":205.68001,"sentiment":"neutral","sentiment_score":0.002964939922094345}],"sentiment":"neutral","sentiment_score":0.002964939922094345,"channel":1,"num_words":2,"start":205.28,"end":205.68001},{"sentences":[{"text":"understand.","start":205.38,"end":205.88,"sentiment":"neutral","sentiment_score":0.003865704871714115}],"sentiment":"neutral","sentiment_score":0.003865704871714115,"channel":0,"num_words":1,"start":205.38,"end":205.88},{"sentences":[{"text":"to introduce themselves and and to let us know of their services","start":205.68001,"end":209.585,"sentiment":"neutral","sentiment_score":0.03244907160600027}],"sentiment":"neutral","sentiment_score":0.03244907160600027,"channel":1,"num_words":12,"start":205.68001,"end":209.585},{"sentences":[{"text":"Yep.","start":210.005,"end":210.505,"sentiment":"neutral","sentiment_score":0.011725177988409996}],"sentiment":"neutral","sentiment_score":0.011725177988409996,"channel":0,"num_words":1,"start":210.005,"end":210.505},{"sentences":[{"text":"as an MSP.","start":210.045,"end":210.945,"sentiment":"neutral","sentiment_score":0.008516468961412707},{"text":"But","start":211.725,"end":211.965,"sentiment":"neutral","sentiment_score":0.0014941319823265076}],"sentiment":"neutral","sentiment_score":0.006760884716641158,"channel":1,"num_words":4,"start":210.045,"end":211.965},{"sentences":[{"text":"Yep.","start":211.845,"end":212.345,"sentiment":"neutral","sentiment_score":0.003940317779779434}],"sentiment":"neutral","sentiment_score":0.003940317779779434,"channel":0,"num_words":1,"start":211.845,"end":212.345},{"sentences":[{"text":"I we just","start":211.965,"end":214.125,"sentiment":"neutral","sentiment_score":-0.008816477532188097}],"sentiment":"neutral","sentiment_score":-0.008816477532188097,"channel":1,"num_words":3,"start":211.965,"end":214.125},{"sentences":[{"text":"Actually,","start":213.925,"end":214.24501,"sentiment":"neutral","sentiment_score":-0.008719119243323803}],"sentiment":"neutral","sentiment_score":-0.008719119243323803,"channel":0,"num_words":1,"start":213.925,"end":214.24501},{"sentences":[{"text":"don't","start":214.125,"end":214.365,"sentiment":"neutral","sentiment_score":-0.026695050299167633}],"sentiment":"neutral","sentiment_score":-0.026695050299167633,"channel":1,"num_words":1,"start":214.125,"end":214.365},{"sentences":[{"text":"sir,","start":214.24501,"end":214.40501,"sentiment":"neutral","sentiment_score":-0.02580762468278408}],"sentiment":"neutral","sentiment_score":-0.02580762468278408,"channel":0,"num_words":1,"start":214.24501,"end":214.40501},{"sentences":[{"text":"have","start":214.365,"end":214.605,"sentiment":"neutral","sentiment_score":-0.028809310868382457}],"sentiment":"neutral","sentiment_score":-0.028809310868382457,"channel":1,"num_words":1,"start":214.365,"end":214.605},{"sentences":[{"text":"that","start":214.40501,"end":214.645,"sentiment":"neutral","sentiment_score":-0.02031887136399746}],"sentiment":"neutral","sentiment_score":-0.02031887136399746,"channel":0,"num_words":1,"start":214.40501,"end":214.645},{"sentences":[{"text":"the","start":214.605,"end":214.765,"sentiment":"neutral","sentiment_score":-0.029996467754244804}],"sentiment":"neutral","sentiment_score":-0.029996467754244804,"channel":1,"num_words":1,"start":214.605,"end":214.765},{"sentences":[{"text":"is the","start":214.645,"end":214.88501,"sentiment":"neutral","sentiment_score":-0.03147418051958084}],"sentiment":"neutral","sentiment_score":-0.03147418051958084,"channel":0,"num_words":2,"start":214.645,"end":214.88501},{"sentences":[{"text":"time.","start":214.765,"end":215.265,"sentiment":"neutral","sentiment_score":-0.02228739485144615}],"sentiment":"neutral","sentiment_score":-0.02228739485144615,"channel":1,"num_words":1,"start":214.765,"end":215.265},{"sentences":[{"text":"main that that is the main reason why we would like to meet you","start":214.88501,"end":218.96501,"sentiment":"neutral","sentiment_score":0.014722338877618313}],"sentiment":"neutral","sentiment_score":0.014722338877618313,"channel":0,"num_words":14,"start":214.88501,"end":218.96501},{"sentences":[{"text":"Yeah.","start":218.925,"end":219.425,"sentiment":"neutral","sentiment_score":0.007680533453822136}],"sentiment":"neutral","sentiment_score":0.007680533453822136,"channel":1,"num_words":1,"start":218.925,"end":219.425},{"sentences":[{"text":"right now because more chances are by June next year, most likely, you'll you'll forget the the the the company, sir.","start":218.96501,"end":228.37,"sentiment":"neutral","sentiment_score":-0.0010929850728384084},{"text":"It's just","start":229.06999,"end":229.55,"sentiment":"neutral","sentiment_score":0.008784392615780234}],"sentiment":"neutral","sentiment_score":-0.00023408266513243935,"channel":0,"num_words":23,"start":218.96501,"end":229.55},{"sentences":[{"text":"Your phone up okay.","start":230.49,"end":232.005,"sentiment":"neutral","sentiment_score":0.04167500324547291},{"text":"You are one of many MSPs that I have","start":232.24501,"end":235.205,"sentiment":"neutral","sentiment_score":0.03104184630016486}],"sentiment":"neutral","sentiment_score":0.03431358689872118,"channel":1,"num_words":13,"start":230.49,"end":235.205},{"sentences":[{"text":"exactly.","start":235.15,"end":235.65,"sentiment":"neutral","sentiment_score":0.019597548991441727}],"sentiment":"neutral","sentiment_score":0.019597548991441727,"channel":0,"num_words":1,"start":235.15,"end":235.65},{"sentences":[{"text":"now spoken to.","start":235.205,"end":236.505,"sentiment":"neutral","sentiment_score":0.017942001422246296},{"text":"Yes.","start":236.80501,"end":237.30501,"sentiment":"neutral","sentiment_score":0.05429647862911224}],"sentiment":"neutral","sentiment_score":0.027030620723962784,"channel":1,"num_words":4,"start":235.205,"end":237.30501},{"sentences":[{"text":"Yep.","start":236.985,"end":237.485,"sentiment":"neutral","sentiment_score":0.04642290621995926}],"sentiment":"neutral","sentiment_score":0.04642290621995926,"channel":0,"num_words":1,"start":236.985,"end":237.485},{"sentences":[{"text":"And","start":238.24501,"end":238.485,"sentiment":"neutral","sentiment_score":0.03348137065768242}],"sentiment":"neutral","sentiment_score":0.03348137065768242,"channel":1,"num_words":1,"start":238.24501,"end":238.485},{"sentences":[{"text":"I'm","start":238.345,"end":238.66501,"sentiment":"neutral","sentiment_score":0.018627122044563293}],"sentiment":"neutral","sentiment_score":0.018627122044563293,"channel":0,"num_words":1,"start":238.345,"end":238.66501},{"sentences":[{"text":"we're all","start":238.485,"end":238.80501,"sentiment":"neutral","sentiment_score":0.017390859313309193}],"sentiment":"neutral","sentiment_score":0.017390859313309193,"channel":1,"num_words":2,"start":238.485,"end":238.80501},{"sentences":[{"text":"a","start":238.66501,"end":238.74501,"sentiment":"neutral","sentiment_score":0.012785960920155048}],"sentiment":"neutral","sentiment_score":0.012785960920155048,"channel":0,"num_words":1,"start":238.66501,"end":238.74501},{"sentences":[{"text":"in","start":238.80501,"end":239.045,"sentiment":"neutral","sentiment_score":0.007485602051019669}],"sentiment":"neutral","sentiment_score":0.007485602051019669,"channel":1,"num_words":1,"start":238.80501,"end":239.045},{"sentences":[{"text":"I","start":238.905,"end":239.065,"sentiment":"neutral","sentiment_score":0.012484196573495863}],"sentiment":"neutral","sentiment_score":0.012484196573495863,"channel":0,"num_words":1,"start":238.905,"end":239.065},{"sentences":[{"text":"the","start":239.045,"end":239.125,"sentiment":"neutral","sentiment_score":0.014291152358055116}],"sentiment":"neutral","sentiment_score":0.014291152358055116,"channel":1,"num_words":1,"start":239.045,"end":239.125},{"sentences":[{"text":"am","start":239.065,"end":239.145,"sentiment":"neutral","sentiment_score":0.014515722170472143}],"sentiment":"neutral","sentiment_score":0.014515722170472143,"channel":0,"num_words":1,"start":239.065,"end":239.145},{"sentences":[{"text":"same","start":239.125,"end":239.445,"sentiment":"neutral","sentiment_score":0.016035906970500946}],"sentiment":"neutral","sentiment_score":0.016035906970500946,"channel":1,"num_words":1,"start":239.125,"end":239.445},{"sentences":[{"text":"the most","start":239.145,"end":239.705,"sentiment":"neutral","sentiment_score":0.013917584903538227}],"sentiment":"neutral","sentiment_score":0.013917584903538227,"channel":0,"num_words":2,"start":239.145,"end":239.705},{"sentences":[{"text":"boat.","start":239.445,"end":239.945,"sentiment":"neutral","sentiment_score":0.006633885204792023}],"sentiment":"neutral","sentiment_score":0.006633885204792023,"channel":1,"num_words":1,"start":239.445,"end":239.945},{"sentences":[{"text":"yeah.","start":240.66501,"end":240.985,"sentiment":"neutral","sentiment_score":0.013082013465464115},{"text":"Yeah.","start":240.985,"end":241.30501,"sentiment":"neutral","sentiment_score":0.014343228191137314}],"sentiment":"neutral","sentiment_score":0.013712620828300714,"channel":0,"num_words":2,"start":240.66501,"end":241.30501},{"sentences":[{"text":"We're","start":241.205,"end":241.52501,"sentiment":"neutral","sentiment_score":0.006412722170352936}],"sentiment":"neutral","sentiment_score":0.006412722170352936,"channel":1,"num_words":1,"start":241.205,"end":241.52501},{"sentences":[{"text":"I know.","start":241.30501,"end":241.865,"sentiment":"neutral","sentiment_score":0.0031207818537950516}],"sentiment":"neutral","sentiment_score":0.0031207818537950516,"channel":0,"num_words":2,"start":241.30501,"end":241.865},{"sentences":[{"text":"all in the","start":241.52501,"end":242.005,"sentiment":"neutral","sentiment_score":0.005536648134390513}],"sentiment":"neutral","sentiment_score":0.005536648134390513,"channel":1,"num_words":3,"start":241.52501,"end":242.005},{"sentences":[{"text":"I","start":241.865,"end":242.02501,"sentiment":"neutral","sentiment_score":0.002234896644949913}],"sentiment":"neutral","sentiment_score":0.002234896644949913,"channel":0,"num_words":1,"start":241.865,"end":242.02501},{"sentences":[{"text":"same","start":242.005,"end":242.32501,"sentiment":"neutral","sentiment_score":0.0058187395334243774}],"sentiment":"neutral","sentiment_score":0.0058187395334243774,"channel":1,"num_words":1,"start":242.005,"end":242.32501},{"sentences":[{"text":"know.","start":242.02501,"end":242.265,"sentiment":"neutral","sentiment_score":0.0027013132348656654},{"text":"I","start":242.265,"end":242.345,"sentiment":"neutral","sentiment_score":0.001499079167842865}],"sentiment":"neutral","sentiment_score":0.002100196201354265,"channel":0,"num_words":2,"start":242.02501,"end":242.345},{"sentences":[{"text":"boat,","start":242.32501,"end":242.645,"sentiment":"neutral","sentiment_score":-0.0021921414881944656}],"sentiment":"neutral","sentiment_score":-0.0021921414881944656,"channel":1,"num_words":1,"start":242.32501,"end":242.645},{"sentences":[{"text":"know.","start":242.345,"end":242.845,"sentiment":"neutral","sentiment_score":-0.005553450435400009}],"sentiment":"neutral","sentiment_score":-0.005553450435400009,"channel":0,"num_words":1,"start":242.345,"end":242.845},{"sentences":[{"text":"and and I'm not talking to anyone prior","start":242.645,"end":245.68001,"sentiment":"neutral","sentiment_score":-0.04109645006246865}],"sentiment":"neutral","sentiment_score":-0.04109645006246865,"channel":1,"num_words":8,"start":242.645,"end":245.68001},{"sentences":[{"text":"Mhmm.","start":245.46501,"end":245.96501,"sentiment":"neutral","sentiment_score":-0.02805473282933235}],"sentiment":"neutral","sentiment_score":-0.02805473282933235,"channel":0,"num_words":1,"start":245.46501,"end":245.96501},{"sentences":[{"text":"to we go out to Tinder.","start":246.14,"end":247.6,"sentiment":"neutral","sentiment_score":-0.0005948010754461089},{"text":"So,","start":248.54,"end":248.94,"sentiment":"neutral","sentiment_score":0.0178539976477623}],"sentiment":"neutral","sentiment_score":0.0020407415992979494,"channel":1,"num_words":7,"start":246.14,"end":248.94},{"sentences":[{"text":"Yes, sir.","start":248.66501,"end":249.565,"sentiment":"neutral","sentiment_score":0.04013926349580288}],"sentiment":"neutral","sentiment_score":0.04013926349580288,"channel":0,"num_words":2,"start":248.66501,"end":249.565},{"sentences":[{"text":"yes.","start":249.26,"end":249.58,"sentiment":"neutral","sentiment_score":0.044063862413167953},{"text":"So so when you're phoning up June next year, if we have the documents that are ready for Tinder,","start":249.58,"end":256.54,"sentiment":"neutral","sentiment_score":0.05171319214921249}],"sentiment":"neutral","sentiment_score":0.05133072566241026,"channel":1,"num_words":20,"start":249.26,"end":256.54},{"sentences":[{"text":"Mhmm.","start":256.43,"end":256.93,"sentiment":"neutral","sentiment_score":0.08768902719020844}],"sentiment":"neutral","sentiment_score":0.08768902719020844,"channel":0,"num_words":1,"start":256.43,"end":256.93},{"sentences":[{"text":"you're quite welcome to have one.","start":256.54,"end":258.4,"sentiment":"neutral","sentiment_score":0.32349707186222076}],"sentiment":"neutral","sentiment_score":0.32349707186222076,"channel":1,"num_words":6,"start":256.54,"end":258.4},{"sentences":[{"text":"Alright.","start":258.99,"end":259.47,"sentiment":"neutral","sentiment_score":0.11151649802923204},{"text":"Okay.","start":259.47,"end":259.87,"sentiment":"neutral","sentiment_score":0.08563555032014847},{"text":"I'll be calling you","start":259.87,"end":260.75,"sentiment":"neutral","sentiment_score":0.06436933111399412}],"sentiment":"neutral","sentiment_score":0.07577156213422616,"channel":0,"num_words":6,"start":258.99,"end":260.75},{"sentences":[{"text":"Okay.","start":260.60492,"end":261.10492,"sentiment":"neutral","sentiment_score":0.04237423464655876}],"sentiment":"neutral","sentiment_score":0.04237423464655876,"channel":1,"num_words":1,"start":260.60492,"end":261.10492},{"sentences":[{"text":"back on June","start":260.75,"end":261.87,"sentiment":"neutral","sentiment_score":0.031225021928548813}],"sentiment":"neutral","sentiment_score":0.031225021928548813,"channel":0,"num_words":3,"start":260.75,"end":261.87},{"sentences":[{"text":"Alright.","start":261.72495,"end":262.22495,"sentiment":"neutral","sentiment_score":0.05682403966784477}],"sentiment":"neutral","sentiment_score":0.05682403966784477,"channel":1,"num_words":1,"start":261.72495,"end":262.22495},{"sentences":[{"text":"next year.","start":261.87,"end":262.61,"sentiment":"neutral","sentiment_score":0.04881574213504791}],"sentiment":"neutral","sentiment_score":0.04881574213504791,"channel":0,"num_words":2,"start":261.87,"end":262.61},{"sentences":[{"text":"No worries.","start":262.76492,"end":263.40494,"sentiment":"neutral","sentiment_score":0.14537333697080612}],"sentiment":"neutral","sentiment_score":0.14537333697080612,"channel":1,"num_words":2,"start":262.76492,"end":263.40494},{"sentences":[{"text":"Alright.","start":263.25488,"end":263.75488,"sentiment":"neutral","sentiment_score":0.23759840428829193}],"sentiment":"neutral","sentiment_score":0.23759840428829193,"channel":0,"num_words":1,"start":263.25488,"end":263.75488},{"sentences":[{"text":"Thank you very much.","start":263.40494,"end":264.36493,"sentiment":"positive","sentiment_score":0.5389677137136459}],"sentiment":"positive","sentiment_score":0.5389677137136459,"channel":1,"num_words":4,"start":263.40494,"end":264.36493},{"sentences":[{"text":"Nice","start":264.05487,"end":264.45486,"sentiment":"positive","sentiment_score":0.3705587387084961}],"sentiment":"positive","sentiment_score":0.3705587387084961,"channel":0,"num_words":1,"start":264.05487,"end":264.45486},{"sentences":[{"text":"Bye.","start":264.36493,"end":264.86493,"sentiment":"neutral","sentiment_score":0.13062822818756104}],"sentiment":"neutral","sentiment_score":0.13062822818756104,"channel":1,"num_words":1,"start":264.36493,"end":264.86493},{"sentences":[{"text":"talking to you, Joe.","start":264.45486,"end":265.25488,"sentiment":"positive","sentiment_score":0.42302998155355453},{"text":"Have a good day.","start":265.25488,"end":265.89487,"sentiment":"positive","sentiment_score":0.7141515463590622},{"text":"Thank you.","start":265.89487,"end":266.6349,"sentiment":"positive","sentiment_score":0.36293110996484756}],"sentiment":"positive","sentiment_score":0.5274588331580162,"channel":0,"num_words":10,"start":264.45486,"end":266.6349}]},"summary":{"result":"success","short":"The customer, Ronald, is calling to introduce his company and offer services to Joe, the agent. They have already arranged a meeting to discuss their services and renew their MSP contracts. They discuss a meeting in August and the possibility of a new meeting in June."},"intents":{"segments":[{"text":"Joe, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":23,"end_word":73,"intents":[{"intent":"Arrange meeting","confidence_score":0.061983276}]},{"text":"Can I call you back on June, sir? Yes.","start_word":486,"end_word":494,"intents":[{"intent":"Call back","confidence_score":0.00013652143}]},{"text":"to introduce themselves and and to let us know of their services Yep.","start_word":557,"end_word":569,"intents":[{"intent":"Introduce and inform about services","confidence_score":0.14266618}]},{"text":"So so when you're phoning up June next year, if we have the documents that are ready for Tinder, Mhmm. you're quite welcome to have one. Alright. Okay.","start_word":690,"end_word":717,"intents":[{"intent":"Confirm availability of documents","confidence_score":0.0015073108}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.07270941138267517},{"text":"Good afternoon.","start_word":2,"end_word":3,"sentiment":"positive","sentiment_score":0.37204259634017944},{"text":"Joe, it's Ronald from Cloud Solution IT.","start_word":4,"end_word":10,"sentiment":"neutral","sentiment_score":0.29657402634620667},{"text":"How are you doing Good. today? Good. Thanks. Alright. Okay. That's wonderful.","start_word":11,"end_word":22,"sentiment":"positive","sentiment_score":0.5057500600814819},{"text":"Joe, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Joe, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Joe, same thing Yeah. as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And Okay. Alright. we're hope So I've I have had a converse. Sorry. I I obviously, I talk to a lot of people, and I have had a conversation with you before. I have have I had a conversation with you before? Mhmm. Yeah. Yes, sir. February, I think. February or Okay. Gotcha. yeah. Tomorrow. Alright. Then I would have mentioned that we already have two MSPs already Mhmm. for cyber, and the other one is the normal infrastructure networking whatever. Mhmm. Yep. But I cannot remember my I cannot remember all of my conversations with you. I do Did send I yep. did did I say because I do what I can tell you is that next August is when we are renewing Mhmm. or going out to tender for new for MSPs. That is next Yep. August. So it is August 2027. So nothing is changing between now and then. Yeah. I actually said that that would be okay because right now, Yep. really, the goal of the meeting is just to give you an idea regarding our services. No. At the moment no.","start_word":23,"end_word":332,"sentiment":"neutral","sentiment_score":0.050200916838742074},{"text":"I cannot sorry about this.","start_word":333,"end_word":337,"sentiment":"negative","sentiment_score":-0.4840640425682068},{"text":"At the moment, we're Mhmm. about to go live on an ERP implementation. Alright. Mhmm. Okay? And and the focus for the everybody in the entire company is on this project. We are not looking to change when I'm not even looking to talk to anybody outside Mhmm. of this project. Mhmm. Alright. So Yeah. just Sorry. Yeah. to set the expect expectation state, sir, Mhmm. Yes. the better time to call you again, that would be before August because that would be your Yes. that would be That's the time correct. that you will be looking for Exact a new MS. well well, I mean, we're going we we would be going out to Tinder and, well, we would we would go from there. So that would be So because all is the it contracts are still in mhmm. place, and they Mhmm. expire August next year. Can I call you back on June, sir? Yes. Two months That that yep. Two no. two That months.","start_word":338,"end_word":504,"sentiment":"neutral","sentiment_score":-0.020535867739312662},{"text":"sounds a good that sounds a good time.","start_word":505,"end_word":512,"sentiment":"positive","sentiment_score":0.611481249332428},{"text":"Yeah.","start_word":513,"end_word":513,"sentiment":"neutral","sentiment_score":0.27908778190612793},{"text":"Alright. That sounds Okay. Just a very good time.","start_word":514,"end_word":522,"sentiment":"positive","sentiment_score":0.5728356242179871},{"text":"Yeah. Sorry okay. to sorry to cut you off. And and and and I've had to do it with everyone. I mean, you're not the only one that is Yeah. We is wanting understand. to introduce themselves and and to let us know of their services Yep. as an MSP. But Yep. I we just Actually, don't sir, have that the is the time. main that that is the main reason why we would like to meet you Yeah. right now because more chances are by June next year, most likely, you'll you'll forget the the the the company, sir. It's just Your phone up okay. You are one of many MSPs that I have exactly. now spoken to. Yes. Yep. And I'm we're all a in I the am same the most boat. yeah. Yeah. We're I know. all in the I same know. I boat, know. and and I'm not talking to anyone prior Mhmm. to we go out to Tinder. So, Yes, sir. yes. So so when you're phoning up June next year, if we have the documents that are ready for Tinder, Mhmm. you're quite welcome to have one. Alright. Okay. I'll be calling you Okay. back on June Alright. next year. No worries. Alright.","start_word":523,"end_word":731,"sentiment":"neutral","sentiment_score":0.022721704095602036},{"text":"Thank you very much.","start_word":732,"end_word":735,"sentiment":"positive","sentiment_score":0.5379295349121094},{"text":"Nice Bye.","start_word":736,"end_word":737,"sentiment":"neutral","sentiment_score":0.32529300451278687},{"text":"talking to you, Joe. Have a good day. Thank you.","start_word":738,"end_word":747,"sentiment":"positive","sentiment_score":0.6123219132423401}],"average":{"sentiment":"neutral","sentiment_score":0.06065970214613211}}}}