{"metadata":{"transaction_key":"deprecated","request_id":"01a01ce8-98ff-7b23-9fb8-e67a7e273f4f","sha256":"1f38e254375a6b562db46c3b3c79d4765dcd8c48e771cf26b4bf8fc4e965b847","created":"2026-08-20T02:03:22.075Z","duration":30.167938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":39},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Randolph. Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"randolph","start":3.12,"end":3.62,"confidence":0.7373047,"punctuated_word":"Randolph.","sentiment":"neutral","sentiment_score":-0.03975047171115875},{"word":"is","start":4.48,"end":4.72,"confidence":0.9980469,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.00117608904838562},{"word":"on","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.013691864907741548},{"word":"the","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06447216123342514},{"word":"phone","start":5.04,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.09926854819059372},{"word":"right","start":5.2799997,"end":5.52,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.0204327329993248},{"word":"now","start":5.52,"end":6.02,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.07356378436088562},{"word":"please","start":6.08,"end":6.3999996,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.26675695180892944},{"word":"leave","start":6.3999996,"end":6.64,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.24466775357723236},{"word":"a","start":6.64,"end":6.7999997,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.29800868034362793},{"word":"detailed","start":6.7999997,"end":7.2,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.3330579996109009},{"word":"message","start":7.2,"end":7.68,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.35781654715538025},{"word":"after","start":7.68,"end":7.9199996,"confidence":0.9970703,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.28923505544662476},{"word":"the","start":7.9199996,"end":8.08,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3655565083026886},{"word":"tone","start":8.08,"end":8.58,"confidence":1.0,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.25074487924575806},{"word":"when","start":8.639999,"end":8.8,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.1318533420562744},{"word":"you","start":8.8,"end":8.96,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1117745041847229},{"word":"have","start":8.96,"end":9.12,"confidence":0.9873047,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.14987972378730774},{"word":"finished","start":9.12,"end":9.5199995,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.20574861764907837},{"word":"recording","start":9.5199995,"end":10.0,"confidence":0.9970703,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.14046841859817505},{"word":"you","start":10.0,"end":10.16,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0973268300294876},{"word":"may","start":10.16,"end":10.4,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.10864903032779694},{"word":"hang","start":10.4,"end":10.639999,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.14081647992134094},{"word":"up","start":10.639999,"end":10.88,"confidence":0.7583008,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.08757248520851135},{"word":"or","start":10.88,"end":11.12,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.1103201061487198},{"word":"press","start":11.12,"end":11.36,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.10398226976394652},{"word":"1","start":11.36,"end":11.599999,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.06328051537275314},{"word":"for","start":11.599999,"end":11.84,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.08221343159675598},{"word":"more","start":11.84,"end":12.0,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.05619901418685913},{"word":"options","start":12.0,"end":12.5,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.038476090878248215}],"paragraphs":{"transcript":"\nRandolph. Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Randolph.","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":-0.03975047171115875},{"text":"Is on the phone right now.","start":4.48,"end":6.02,"sentiment":"neutral","sentiment_score":-0.0450421671072642},{"text":"Please leave a detailed message after the tone.","start":6.08,"end":8.58,"sentiment":"neutral","sentiment_score":-0.3007305469363928},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":8.639999,"end":12.5,"sentiment":"neutral","sentiment_score":-0.10857072398066521}],"sentiment":"neutral","sentiment_score":-0.14481362365186215,"num_words":30,"start":3.12,"end":12.5}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Randolph. Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Randolph.","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":-0.03975047171115875},{"text":"Is on the phone right now.","start":4.48,"end":6.02,"sentiment":"neutral","sentiment_score":-0.0450421671072642},{"text":"Please leave a detailed message after the tone.","start":6.08,"end":8.58,"sentiment":"neutral","sentiment_score":-0.3007305469363928},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":8.639999,"end":12.5,"sentiment":"neutral","sentiment_score":-0.10857072398066521}],"sentiment":"neutral","sentiment_score":-0.14481362365186215,"channel":1,"num_words":30,"start":3.12,"end":12.5}]},"summary":{"result":"success","short":"Randolph. Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":15,"end_word":29,"intents":[{"intent":"Leave message","confidence_score":0.61557204}]}]},"sentiments":{"segments":[{"text":"Randolph. Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","start_word":0,"end_word":29,"sentiment":"neutral","sentiment_score":-0.13699045777320862}],"average":{"sentiment":"neutral","sentiment_score":-0.13699046159401915}}}}