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He asks to call back next week and they agree to chat then. The call ends with both parties saying goodbye and getting well soon."},"intents":{"segments":[{"text":"Can you call me maybe next week, please? Yeah. Okay.","start_word":33,"end_word":42,"intents":[{"intent":"Request call back","confidence_score":0.20877358}]}]},"sentiments":{"segments":[{"text":"Hello. Roger speaking. Yeah.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.07029569894075394},{"text":"Good morning. Roger, it's Ronald from Cloud Solution IT.","start_word":4,"end_word":12,"sentiment":"positive","sentiment_score":0.4384623169898987},{"text":"How are you doing today?","start_word":13,"end_word":17,"sentiment":"neutral","sentiment_score":0.3329240679740906},{"text":"Oh, I'm actually at home sick with the flu. I'm not at work this week.","start_word":18,"end_word":32,"sentiment":"negative","sentiment_score":-0.3815639019012451},{"text":"Can you call me maybe next week, please? Yeah. Okay. No worries. I Okay. will call No. you Good. back next week, Thank you.","start_word":33,"end_word":56,"sentiment":"neutral","sentiment_score":0.011930998414754868},{"text":"Thank you.","start_word":57,"end_word":58,"sentiment":"positive","sentiment_score":0.46073445677757263},{"text":"sir. Bye. Thank Bye. you, Roger. Okay. Get well soon.","start_word":59,"end_word":68,"sentiment":"neutral","sentiment_score":0.25307393074035645}],"average":{"sentiment":"neutral","sentiment_score":0.06682091838908645}}}}