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Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.48,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.01102079451084137},{"text":"Greg speaking.","start":0.71999997,"end":1.54,"sentiment":"neutral","sentiment_score":0.013559815473854542},{"text":"Yeah.","start":23.395,"end":23.794998,"sentiment":"neutral","sentiment_score":-0.0034197214990854263},{"text":"I'm no longer in that I'm no longer in that industry at the moment, so it's all good.","start":23.794998,"end":28.608875,"sentiment":"neutral","sentiment_score":-0.16153723622361818},{"text":"Could you update your system and remove me also, please?","start":28.608875,"end":31.428875,"sentiment":"neutral","sentiment_score":-0.14407554641366005}],"sentiment":"neutral","sentiment_score":-0.13480328163132071,"num_words":32,"start":0.48,"end":31.428875},{"sentences":[{"text":"Cool.","start":33.328876,"end":33.648876,"sentiment":"positive","sentiment_score":0.3641333281993866},{"text":"Thank you so much.","start":33.648876,"end":34.708878,"sentiment":"positive","sentiment_score":0.6507959216833115},{"text":"Thank you.","start":34.848877,"end":35.408875,"sentiment":"positive","sentiment_score":0.4765753448009491},{"text":"Bye bye.","start":35.408875,"end":36.148876,"sentiment":"neutral","sentiment_score":0.24311573058366776}],"sentiment":"positive","sentiment_score":0.4896332406335407,"num_words":9,"start":33.328876,"end":36.148876}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Greg speaking.\n\nChannel 0: Yes. Hi. Good afternoon, Craig. Yeah. Good day to you, Craig.\n\nCraig, this is Mary calling from Vigilance AI. You may or you may not remember, Craig, we spoke with you a few months ago. And at the time, you were busy, so we sent you an email with some information about Vigilance AI.\n\nChannel 1: Yeah.\n\nChannel 0: So\n\nChannel 1: I'm\n\nChannel 0: we\n\nChannel 1: no\n\nChannel 0: just\n\nChannel 1: longer\n\nChannel 0: wanted\n\nChannel 1: in\n\nChannel 0: to\n\nChannel 1: that I'm no longer in that industry at the moment, so it's all good. Could you update your system and remove me also, please?\n\nChannel 0: I see. I understand.\n\nChannel 1: Cool. Thank you so much. Thank you. Bye bye.\n\nChannel 0: Okay. Thank you.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.48,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.01102079451084137},{"text":"Greg speaking.","start":0.71999997,"end":1.54,"sentiment":"neutral","sentiment_score":0.013559815473854542}],"sentiment":"neutral","sentiment_score":0.012713475152850151,"channel":1,"num_words":3,"start":0.48,"end":1.54},{"sentences":[{"text":"Yes.","start":2.8,"end":3.12,"sentiment":"neutral","sentiment_score":0.07156472653150558},{"text":"Hi.","start":3.12,"end":3.36,"sentiment":"neutral","sentiment_score":0.1870618462562561},{"text":"Good afternoon, Craig.","start":3.36,"end":4.66,"sentiment":"neutral","sentiment_score":0.2805322955052058},{"text":"Yeah.","start":6.7999997,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.275022029876709},{"text":"Good day to you, Craig.","start":7.44,"end":8.66,"sentiment":"neutral","sentiment_score":0.312599378824234}],"sentiment":"neutral","sentiment_score":0.267112943936478,"channel":0,"num_words":11,"start":2.8,"end":8.66},{"sentences":[{"text":"Craig, this is Mary calling from Vigilance AI.","start":8.72,"end":11.54,"sentiment":"neutral","sentiment_score":0.06964602507650852},{"text":"You may or you may not remember, Craig, we spoke with you a few months ago.","start":12.335,"end":16.915,"sentiment":"neutral","sentiment_score":0.004846722295042127},{"text":"And at the time, you were busy, so we sent you an email with some information about Vigilance AI.","start":16.975,"end":22.915,"sentiment":"neutral","sentiment_score":-0.011093895392198311}],"sentiment":"neutral","sentiment_score":0.009858877787929635,"channel":0,"num_words":43,"start":8.72,"end":22.915},{"sentences":[{"text":"Yeah.","start":23.395,"end":23.794998,"sentiment":"neutral","sentiment_score":-0.0034197214990854263}],"sentiment":"neutral","sentiment_score":-0.0034197214990854263,"channel":1,"num_words":1,"start":23.395,"end":23.794998},{"sentences":[{"text":"So","start":23.615,"end":23.855,"sentiment":"neutral","sentiment_score":-0.0386710911989212}],"sentiment":"neutral","sentiment_score":-0.0386710911989212,"channel":0,"num_words":1,"start":23.615,"end":23.855},{"sentences":[{"text":"I'm","start":23.794998,"end":24.035,"sentiment":"neutral","sentiment_score":-0.10930337756872176}],"sentiment":"neutral","sentiment_score":-0.10930337756872176,"channel":1,"num_words":1,"start":23.794998,"end":24.035},{"sentences":[{"text":"we","start":23.855,"end":24.095001,"sentiment":"neutral","sentiment_score":-0.1578907072544098}],"sentiment":"neutral","sentiment_score":-0.1578907072544098,"channel":0,"num_words":1,"start":23.855,"end":24.095001},{"sentences":[{"text":"no","start":24.035,"end":24.195,"sentiment":"neutral","sentiment_score":-0.22010640799999237}],"sentiment":"neutral","sentiment_score":-0.22010640799999237,"channel":1,"num_words":1,"start":24.035,"end":24.195},{"sentences":[{"text":"just","start":24.095001,"end":24.335,"sentiment":"neutral","sentiment_score":-0.24514852464199063}],"sentiment":"neutral","sentiment_score":-0.24514852464199063,"channel":0,"num_words":1,"start":24.095001,"end":24.335},{"sentences":[{"text":"longer","start":24.195,"end":24.515,"sentiment":"neutral","sentiment_score":-0.2333008050918579}],"sentiment":"neutral","sentiment_score":-0.2333008050918579,"channel":1,"num_words":1,"start":24.195,"end":24.515},{"sentences":[{"text":"wanted","start":24.335,"end":24.654999,"sentiment":"neutral","sentiment_score":-0.2818324565887451}],"sentiment":"neutral","sentiment_score":-0.2818324565887451,"channel":0,"num_words":1,"start":24.335,"end":24.654999},{"sentences":[{"text":"in","start":24.515,"end":24.675,"sentiment":"neutral","sentiment_score":-0.27222898602485657}],"sentiment":"neutral","sentiment_score":-0.27222898602485657,"channel":1,"num_words":1,"start":24.515,"end":24.675},{"sentences":[{"text":"to","start":24.654999,"end":25.154999,"sentiment":"neutral","sentiment_score":-0.18737708032131195}],"sentiment":"neutral","sentiment_score":-0.18737708032131195,"channel":0,"num_words":1,"start":24.654999,"end":25.154999},{"sentences":[{"text":"that I'm no longer in that industry at the moment, so it's all good.","start":24.675,"end":28.608875,"sentiment":"neutral","sentiment_score":-0.14805219109569276},{"text":"Could you update your system and remove me also, please?","start":28.608875,"end":31.428875,"sentiment":"neutral","sentiment_score":-0.14407554641366005}],"sentiment":"neutral","sentiment_score":-0.14639525581151247,"channel":1,"num_words":24,"start":24.675,"end":31.428875},{"sentences":[{"text":"I see.","start":32.02,"end":32.739998,"sentiment":"neutral","sentiment_score":-0.02320643700659275},{"text":"I understand.","start":32.739998,"end":33.399998,"sentiment":"neutral","sentiment_score":0.02968749962747097}],"sentiment":"neutral","sentiment_score":0.00324053131043911,"channel":0,"num_words":4,"start":32.02,"end":33.399998},{"sentences":[{"text":"Cool.","start":33.328876,"end":33.648876,"sentiment":"positive","sentiment_score":0.3641333281993866},{"text":"Thank you so much.","start":33.648876,"end":34.708878,"sentiment":"positive","sentiment_score":0.6507959216833115},{"text":"Thank you.","start":34.848877,"end":35.408875,"sentiment":"positive","sentiment_score":0.4765753448009491},{"text":"Bye bye.","start":35.408875,"end":36.148876,"sentiment":"neutral","sentiment_score":0.24311573058366776}],"sentiment":"positive","sentiment_score":0.4896332406335407,"channel":1,"num_words":9,"start":33.328876,"end":36.148876},{"sentences":[{"text":"Okay.","start":35.94,"end":36.42,"sentiment":"neutral","sentiment_score":0.1815933883190155},{"text":"Thank you.","start":36.42,"end":37.16,"sentiment":"neutral","sentiment_score":0.3169572651386261}],"sentiment":"neutral","sentiment_score":0.27183597286542255,"channel":0,"num_words":3,"start":35.94,"end":37.16}]},"summary":{"result":"success","short":"Mary from Carrefourance AI calls Craig, who may or may not remember speaking with them a few months ago. She informs Craig that they have sent him an email about Carrefourance AI and asks him to update his system so they can remove her. Craig agrees and thanks her before ending the call."},"intents":{"segments":[{"text":"Could you update your system and remove me also, please? I see.","start_word":81,"end_word":92,"intents":[{"intent":"Update system","confidence_score":0.44438565}]}]},"sentiments":{"segments":[{"text":"Hello. Greg speaking. Yes. Hi. Good afternoon, Craig. Yeah. Good day to you, Craig. Craig, this is Mary calling from Vigilance AI. You may or you may not remember, Craig, we spoke with you a few months ago. And at the time, you were busy, so we sent you an email with some information about Vigilance AI. Yeah. So I'm we no just longer wanted in to that I'm no longer in that industry at the moment, so it's all good. Could you update your system and remove me also, please? I see. I understand.","start_word":0,"end_word":94,"sentiment":"neutral","sentiment_score":-0.007732787635177374},{"text":"Cool. Thank you so much. Thank you.","start_word":95,"end_word":101,"sentiment":"positive","sentiment_score":0.5364004969596863},{"text":"Bye bye. Okay.","start_word":102,"end_word":104,"sentiment":"neutral","sentiment_score":0.2239137291908264},{"text":"Thank you.","start_word":105,"end_word":106,"sentiment":"positive","sentiment_score":0.3670429587364197}],"average":{"sentiment":"neutral","sentiment_score":0.046848456064860024}}}}