{"metadata":{"transaction_key":"deprecated","request_id":"01a021cd-01fa-7481-8735-0931bcb13764","sha256":"8f5b74fd7301e1db92758ce8bce76a57b6e36bb2ebe48d6a9c6048534f969d65","created":"2026-08-21T00:51:20.023Z","duration":34.559937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":115,"output_tokens":50},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":140,"output_tokens":140},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":140,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Augusta. Good day to you. Yes. Andrew from Vigilance AI. Have I talked to you in a bad time? Right now. Oh, I understand. Well oh, do you do you know what I'm offering?","confidence":0.97631836,"words":[{"word":"oh","start":2.8,"end":3.04,"confidence":0.98168945,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.23312652111053467},{"word":"hi","start":3.04,"end":3.54,"confidence":0.93896484,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.26269423961639404},{"word":"augusta","start":3.6,"end":4.1,"confidence":0.7297363,"punctuated_word":"Augusta.","sentiment":"positive","sentiment_score":0.3515876233577728},{"word":"good","start":4.72,"end":4.88,"confidence":0.47485352,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.60481858253479},{"word":"day","start":4.88,"end":5.12,"confidence":0.9970703,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.424334317445755},{"word":"to","start":5.12,"end":5.2799997,"confidence":0.9951172,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.4490644931793213},{"word":"you","start":5.2799997,"end":5.7799997,"confidence":0.99316406,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4104674458503723},{"word":"yes","start":6.16,"end":6.66,"confidence":0.6879883,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.07586222141981125},{"word":"andrew","start":6.8799996,"end":7.3599997,"confidence":0.59277344,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.0334356427192688},{"word":"from","start":7.3599997,"end":7.6,"confidence":0.98828125,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.05032173916697502},{"word":"vigilance","start":7.6,"end":8.1,"confidence":0.68359375,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.05557548254728317},{"word":"ai","start":8.24,"end":8.74,"confidence":0.8989258,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.041135530918836594},{"word":"have","start":9.2,"end":9.44,"confidence":0.9863281,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":-0.026491818949580193},{"word":"i","start":9.44,"end":9.5199995,"confidence":0.94970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07588330656290054},{"word":"talked","start":9.5199995,"end":9.76,"confidence":0.8251953,"punctuated_word":"talked","sentiment":"neutral","sentiment_score":-0.05445544794201851},{"word":"to","start":9.76,"end":9.84,"confidence":0.984375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10080290585756302},{"word":"you","start":9.84,"end":9.92,"confidence":0.98291016,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09436638653278352},{"word":"in","start":9.92,"end":10.08,"confidence":0.92333984,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.15854965150356293},{"word":"a","start":10.08,"end":10.16,"confidence":0.9658203,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.16048501431941986},{"word":"bad","start":10.16,"end":10.4,"confidence":0.99902344,"punctuated_word":"bad","sentiment":"neutral","sentiment_score":-0.19082312285900116},{"word":"time","start":10.4,"end":10.9,"confidence":0.99902344,"punctuated_word":"time?","sentiment":"neutral","sentiment_score":-0.1961224526166916},{"word":"right","start":15.094999,"end":15.334999,"confidence":0.9819336,"punctuated_word":"Right","sentiment":"neutral","sentiment_score":-0.1526738852262497},{"word":"now","start":15.334999,"end":15.834999,"confidence":0.8137207,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.19241724908351895},{"word":"oh","start":18.855,"end":19.175,"confidence":0.97631836,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.16251829266548157},{"word":"i","start":19.175,"end":19.335,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.16378627717494965},{"word":"understand","start":19.335,"end":19.835,"confidence":0.98706055,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":-0.20276325941085815},{"word":"well","start":19.974998,"end":20.474998,"confidence":0.8378906,"punctuated_word":"Well","sentiment":"negative","sentiment_score":-0.3767914474010467},{"word":"oh","start":22.375,"end":22.875,"confidence":0.7602539,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":-0.07608368247747421},{"word":"do","start":23.255,"end":23.414999,"confidence":0.8232422,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.047631192952394485},{"word":"you","start":23.414999,"end":23.494999,"confidence":0.52978516,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06601981818675995},{"word":"do","start":23.494999,"end":23.654999,"confidence":0.58251953,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.04462159425020218},{"word":"you","start":23.654999,"end":23.735,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07158952951431274},{"word":"know","start":23.735,"end":23.895,"confidence":0.99902344,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.04291584342718125},{"word":"what","start":23.895,"end":24.215,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.05844909697771072},{"word":"i'm","start":24.215,"end":24.695,"confidence":0.99316406,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.08863725513219833},{"word":"offering","start":24.695,"end":25.195,"confidence":0.99609375,"punctuated_word":"offering?","sentiment":"neutral","sentiment_score":-0.07690708339214325}],"paragraphs":{"transcript":"\nOh, hi, Augusta. Good day to you. Yes. Andrew from Vigilance AI. Have I talked to you in a bad time?\n\nRight now. Oh, I understand. Well oh, do you do you know what I'm offering?","paragraphs":[{"sentences":[{"text":"Oh, hi, Augusta.","start":2.8,"end":4.1,"sentiment":"neutral","sentiment_score":0.2824694613615672},{"text":"Good day to you.","start":4.72,"end":5.7799997,"sentiment":"positive","sentiment_score":0.47217120975255966},{"text":"Yes.","start":6.16,"end":6.66,"sentiment":"neutral","sentiment_score":0.07586222141981125},{"text":"Andrew from Vigilance AI.","start":6.8799996,"end":8.74,"sentiment":"neutral","sentiment_score":0.0451170988380909},{"text":"Have I talked to you in a bad time?","start":9.2,"end":10.9,"sentiment":"neutral","sentiment_score":-0.11755334523816903}],"sentiment":"neutral","sentiment_score":0.09211636822493303,"num_words":21,"start":2.8,"end":10.9},{"sentences":[{"text":"Right now.","start":15.094999,"end":15.834999,"sentiment":"neutral","sentiment_score":-0.17254556715488434},{"text":"Oh, I understand.","start":18.855,"end":19.835,"sentiment":"neutral","sentiment_score":-0.17635594308376312},{"text":"Well oh, do you do you know what I'm offering?","start":19.974998,"end":25.195,"sentiment":"neutral","sentiment_score":-0.09496465437114239}],"sentiment":"neutral","sentiment_score":-0.12158703381816546,"num_words":15,"start":15.094999,"end":25.195}]}}]},{"alternatives":[{"transcript":"Hello. This is Gus. Yeah. Sorry. No. I can't talk. I'm sorry. I've got quite a bit on yeah. No. I can't. Yeah. And I'm not really interested. Yeah. I'm I'm yeah. Roughly, yes. I do. Yeah. But I don't have time at all now.","confidence":0.9970703,"words":[{"word":"hello","start":0.56,"end":0.88,"confidence":0.7570801,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.0561312660574913},{"word":"this","start":0.88,"end":1.1999999,"confidence":0.9941406,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.06308337301015854},{"word":"is","start":1.1999999,"end":1.36,"confidence":0.9941406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.05886587128043175},{"word":"gus","start":1.36,"end":1.86,"confidence":0.9465332,"punctuated_word":"Gus.","sentiment":"neutral","sentiment_score":0.08973690122365952},{"word":"yeah","start":4.72,"end":5.22,"confidence":0.9086914,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.5152015686035156},{"word":"sorry","start":11.599999,"end":12.099999,"confidence":0.97021484,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.26526379585266113},{"word":"no","start":12.16,"end":12.48,"confidence":0.99560547,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.3823557198047638},{"word":"i","start":12.48,"end":12.639999,"confidence":0.99902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3735460042953491},{"word":"can't","start":12.639999,"end":12.96,"confidence":1.0,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.4005144238471985},{"word":"talk","start":12.96,"end":13.28,"confidence":0.9926758,"punctuated_word":"talk.","sentiment":"negative","sentiment_score":-0.35504209995269775},{"word":"i'm","start":13.28,"end":13.44,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.2616146206855774},{"word":"sorry","start":13.44,"end":13.94,"confidence":1.0,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.22476376593112943},{"word":"i've","start":14.635,"end":14.875,"confidence":0.9995117,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.15416759252548218},{"word":"got","start":14.875,"end":15.3550005,"confidence":0.98828125,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.15376457571983335},{"word":"quite","start":15.3550005,"end":15.595,"confidence":0.80371094,"punctuated_word":"quite","sentiment":"neutral","sentiment_score":-0.18320222198963165},{"word":"a","start":15.595,"end":15.835,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.15044936537742615},{"word":"bit","start":15.835,"end":15.995001,"confidence":0.99902344,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.1421486735343933},{"word":"on","start":15.995001,"end":16.235,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.11349663138389587},{"word":"yeah","start":16.315,"end":16.715,"confidence":0.9970703,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.13374954462051392},{"word":"no","start":16.715,"end":16.875,"confidence":0.9975586,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.323275625705719},{"word":"i","start":16.875,"end":17.035,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.35569703578948975},{"word":"can't","start":17.035,"end":17.435001,"confidence":0.94352216,"punctuated_word":"can't.","sentiment":"neutral","sentiment_score":-0.316858172416687},{"word":"yeah","start":17.435001,"end":17.935001,"confidence":0.7607422,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.16221323609352112},{"word":"and","start":19.195,"end":19.355,"confidence":0.9941406,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.15469981729984283},{"word":"i'm","start":19.355,"end":19.595001,"confidence":1.0,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.40139007568359375},{"word":"not","start":19.595001,"end":19.755001,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5196569561958313},{"word":"really","start":19.755001,"end":20.235,"confidence":1.0,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.4164744019508362},{"word":"interested","start":20.235,"end":20.735,"confidence":0.99365234,"punctuated_word":"interested.","sentiment":"negative","sentiment_score":-0.4131240248680115},{"word":"yeah","start":21.035,"end":21.535,"confidence":0.9946289,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.1368977129459381},{"word":"i'm","start":25.355,"end":25.755001,"confidence":0.9875488,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.08624128997325897},{"word":"i'm","start":25.755001,"end":26.255001,"confidence":0.99658203,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1138574481010437},{"word":"yeah","start":26.555,"end":27.035,"confidence":0.99560547,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.1285309940576553},{"word":"roughly","start":27.035,"end":27.435001,"confidence":0.93570966,"punctuated_word":"Roughly,","sentiment":"neutral","sentiment_score":-0.1621307134628296},{"word":"yes","start":27.435001,"end":27.675,"confidence":0.85839844,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":-0.05588681250810623},{"word":"i","start":27.675,"end":27.835,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05914810672402382},{"word":"do","start":27.835,"end":28.335,"confidence":1.0,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":-0.0731583759188652},{"word":"yeah","start":28.395,"end":28.895,"confidence":0.99853516,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.16751062870025635},{"word":"but","start":29.384937,"end":29.544937,"confidence":0.99902344,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.27461108565330505},{"word":"i","start":29.544937,"end":29.704937,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.511000394821167},{"word":"don't","start":29.704937,"end":29.864937,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.33103811740875244},{"word":"have","start":29.864937,"end":30.184937,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.527361273765564},{"word":"time","start":30.184937,"end":30.424938,"confidence":0.9970703,"punctuated_word":"time","sentiment":"negative","sentiment_score":-0.493547797203064},{"word":"at","start":30.424938,"end":30.584938,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.559918224811554},{"word":"all","start":30.584938,"end":30.824938,"confidence":1.0,"punctuated_word":"all","sentiment":"negative","sentiment_score":-0.543860673904419},{"word":"now","start":30.824938,"end":31.324938,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.29685860872268677}],"paragraphs":{"transcript":"\nHello. This is Gus. Yeah. Sorry. No.\n\nI can't talk. I'm sorry. I've got quite a bit on yeah. No. I can't.\n\nYeah. And I'm not really interested. Yeah. I'm I'm yeah. Roughly, yes.\n\nI do. Yeah. But I don't have time at all now.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.0561312660574913},{"text":"This is Gus.","start":0.88,"end":1.86,"sentiment":"neutral","sentiment_score":0.07056204850474994},{"text":"Yeah.","start":4.72,"end":5.22,"sentiment":"positive","sentiment_score":0.5152015686035156},{"text":"Sorry.","start":11.599999,"end":12.099999,"sentiment":"neutral","sentiment_score":-0.26526379585266113},{"text":"No.","start":12.16,"end":12.48,"sentiment":"negative","sentiment_score":-0.3823557198047638}],"sentiment":"neutral","sentiment_score":0.019342780645404543,"num_words":7,"start":0.56,"end":12.48},{"sentences":[{"text":"I can't talk.","start":12.48,"end":13.28,"sentiment":"negative","sentiment_score":-0.3763675093650818},{"text":"I'm sorry.","start":13.28,"end":13.94,"sentiment":"neutral","sentiment_score":-0.24318919330835342},{"text":"I've got quite a bit on yeah.","start":14.635,"end":16.715,"sentiment":"neutral","sentiment_score":-0.14728265787873948},{"text":"No.","start":16.715,"end":16.875,"sentiment":"neutral","sentiment_score":-0.323275625705719},{"text":"I can't.","start":16.875,"end":17.435001,"sentiment":"negative","sentiment_score":-0.3362776041030884}],"sentiment":"neutral","sentiment_score":-0.24281935691833495,"num_words":15,"start":12.48,"end":17.435001},{"sentences":[{"text":"Yeah.","start":17.435001,"end":17.935001,"sentiment":"neutral","sentiment_score":-0.16221323609352112},{"text":"And I'm not really interested.","start":19.195,"end":20.735,"sentiment":"negative","sentiment_score":-0.3810690551996231},{"text":"Yeah.","start":21.035,"end":21.535,"sentiment":"neutral","sentiment_score":-0.1368977129459381},{"text":"I'm I'm yeah.","start":25.355,"end":27.035,"sentiment":"neutral","sentiment_score":-0.10954324404398601},{"text":"Roughly, yes.","start":27.035,"end":27.675,"sentiment":"neutral","sentiment_score":-0.10900876298546791}],"sentiment":"neutral","sentiment_score":-0.22925862359503904,"num_words":12,"start":17.435001,"end":27.675},{"sentences":[{"text":"I do.","start":27.675,"end":28.335,"sentiment":"neutral","sentiment_score":-0.06615324132144451},{"text":"Yeah.","start":28.395,"end":28.895,"sentiment":"neutral","sentiment_score":-0.16751062870025635},{"text":"But I don't have time at all now.","start":29.384937,"end":31.324938,"sentiment":"negative","sentiment_score":-0.442274522036314}],"sentiment":"negative","sentiment_score":-0.34891029887578706,"num_words":11,"start":27.675,"end":31.324938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. This is Gus.\n\nChannel 0: Oh, hi, Augusta.\n\nChannel 1: Yeah.\n\nChannel 0: Good day to you. Yes. Andrew from Vigilance AI. Have I talked to you in a bad time?\n\nChannel 1: Sorry. No. I can't talk. I'm sorry. I've got\n\nChannel 0: Right now.\n\nChannel 1: quite a bit on yeah. No. I can't. Yeah.\n\nChannel 0: Oh, I\n\nChannel 1: And\n\nChannel 0: understand.\n\nChannel 1: I'm not really\n\nChannel 0: Well\n\nChannel 1: interested. Yeah.\n\nChannel 0: oh, do you do you know what I'm offering?\n\nChannel 1: I'm I'm yeah. Roughly, yes. I do. Yeah. But I don't have time at all now.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.0561312660574913},{"text":"This is Gus.","start":0.88,"end":1.86,"sentiment":"neutral","sentiment_score":0.07056204850474994}],"sentiment":"neutral","sentiment_score":0.06695435289293528,"channel":1,"num_words":4,"start":0.56,"end":1.86},{"sentences":[{"text":"Oh, hi, Augusta.","start":2.8,"end":4.1,"sentiment":"neutral","sentiment_score":0.2824694613615672}],"sentiment":"neutral","sentiment_score":0.2824694613615672,"channel":0,"num_words":3,"start":2.8,"end":4.1},{"sentences":[{"text":"Yeah.","start":4.72,"end":5.22,"sentiment":"positive","sentiment_score":0.5152015686035156}],"sentiment":"positive","sentiment_score":0.5152015686035156,"channel":1,"num_words":1,"start":4.72,"end":5.22},{"sentences":[{"text":"Good day to you.","start":4.72,"end":5.7799997,"sentiment":"positive","sentiment_score":0.47217120975255966},{"text":"Yes.","start":6.16,"end":6.66,"sentiment":"neutral","sentiment_score":0.07586222141981125},{"text":"Andrew from Vigilance AI.","start":6.8799996,"end":8.74,"sentiment":"neutral","sentiment_score":0.0451170988380909},{"text":"Have I talked to you in a bad time?","start":9.2,"end":10.9,"sentiment":"neutral","sentiment_score":-0.11755334523816903}],"sentiment":"neutral","sentiment_score":0.06039085270216068,"channel":0,"num_words":18,"start":4.72,"end":10.9},{"sentences":[{"text":"Sorry.","start":11.599999,"end":12.099999,"sentiment":"neutral","sentiment_score":-0.26526379585266113},{"text":"No.","start":12.16,"end":12.48,"sentiment":"negative","sentiment_score":-0.3823557198047638},{"text":"I can't talk.","start":12.48,"end":13.28,"sentiment":"negative","sentiment_score":-0.3763675093650818},{"text":"I'm sorry.","start":13.28,"end":13.94,"sentiment":"neutral","sentiment_score":-0.24318919330835342},{"text":"I've got","start":14.635,"end":15.3550005,"sentiment":"neutral","sentiment_score":-0.15396608412265778}],"sentiment":"neutral","sentiment_score":-0.28567028873496586,"channel":1,"num_words":9,"start":11.599999,"end":15.3550005},{"sentences":[{"text":"Right now.","start":15.094999,"end":15.834999,"sentiment":"neutral","sentiment_score":-0.17254556715488434}],"sentiment":"neutral","sentiment_score":-0.17254556715488434,"channel":0,"num_words":2,"start":15.094999,"end":15.834999},{"sentences":[{"text":"quite a bit on yeah.","start":15.3550005,"end":16.715,"sentiment":"neutral","sentiment_score":-0.14460928738117218},{"text":"No.","start":16.715,"end":16.875,"sentiment":"neutral","sentiment_score":-0.323275625705719},{"text":"I can't.","start":16.875,"end":17.435001,"sentiment":"negative","sentiment_score":-0.3362776041030884},{"text":"Yeah.","start":17.435001,"end":17.935001,"sentiment":"neutral","sentiment_score":-0.16221323609352112}],"sentiment":"neutral","sentiment_score":-0.2090100563234753,"channel":1,"num_words":9,"start":15.3550005,"end":17.935001},{"sentences":[{"text":"Oh, I","start":18.855,"end":19.335,"sentiment":"neutral","sentiment_score":-0.1631522849202156}],"sentiment":"neutral","sentiment_score":-0.1631522849202156,"channel":0,"num_words":2,"start":18.855,"end":19.335},{"sentences":[{"text":"And","start":19.195,"end":19.355,"sentiment":"neutral","sentiment_score":-0.15469981729984283}],"sentiment":"neutral","sentiment_score":-0.15469981729984283,"channel":1,"num_words":1,"start":19.195,"end":19.355},{"sentences":[{"text":"understand.","start":19.335,"end":19.835,"sentiment":"neutral","sentiment_score":-0.20276325941085815}],"sentiment":"neutral","sentiment_score":-0.20276325941085815,"channel":0,"num_words":1,"start":19.335,"end":19.835},{"sentences":[{"text":"I'm not really","start":19.355,"end":20.235,"sentiment":"negative","sentiment_score":-0.4458404779434204}],"sentiment":"negative","sentiment_score":-0.4458404779434204,"channel":1,"num_words":3,"start":19.355,"end":20.235},{"sentences":[{"text":"Well","start":19.974998,"end":20.474998,"sentiment":"negative","sentiment_score":-0.3767914474010467}],"sentiment":"negative","sentiment_score":-0.3767914474010467,"channel":0,"num_words":1,"start":19.974998,"end":20.474998},{"sentences":[{"text":"interested.","start":20.235,"end":20.735,"sentiment":"negative","sentiment_score":-0.4131240248680115},{"text":"Yeah.","start":21.035,"end":21.535,"sentiment":"neutral","sentiment_score":-0.1368977129459381}],"sentiment":"neutral","sentiment_score":-0.2750108689069748,"channel":1,"num_words":2,"start":20.235,"end":21.535},{"sentences":[{"text":"oh, do you do you know what I'm offering?","start":22.375,"end":25.195,"sentiment":"neutral","sentiment_score":-0.06365056625670856}],"sentiment":"neutral","sentiment_score":-0.06365056625670856,"channel":0,"num_words":9,"start":22.375,"end":25.195},{"sentences":[{"text":"I'm I'm yeah.","start":25.355,"end":27.035,"sentiment":"neutral","sentiment_score":-0.10954324404398601},{"text":"Roughly, yes.","start":27.035,"end":27.675,"sentiment":"neutral","sentiment_score":-0.10900876298546791},{"text":"I do.","start":27.675,"end":28.335,"sentiment":"neutral","sentiment_score":-0.06615324132144451},{"text":"Yeah.","start":28.395,"end":28.895,"sentiment":"neutral","sentiment_score":-0.16751062870025635},{"text":"But I don't have time at all now.","start":29.384937,"end":31.324938,"sentiment":"negative","sentiment_score":-0.442274522036314}],"sentiment":"neutral","sentiment_score":-0.27404128410853446,"channel":1,"num_words":16,"start":25.355,"end":31.324938}]},"summary":{"result":"success","short":"An agent fromn-specific AI called a customer named Augusta, but they were not interested and politely declined. The agent mentioned an upcoming presentation and the customer expressed hesitation. The call ended with the agent apologizing and saying they didn't have time."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. This is Gus. Oh, hi, Augusta.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.18213051557540896},{"text":"Good Yeah. day to you.","start_word":7,"end_word":11,"sentiment":"positive","sentiment_score":0.475650817155838},{"text":"Yes. Andrew from Vigilance AI. Have I talked to you in a bad time? Sorry.","start_word":12,"end_word":26,"sentiment":"neutral","sentiment_score":-0.06639254093170166},{"text":"No. I can't talk.","start_word":27,"end_word":30,"sentiment":"negative","sentiment_score":-0.38123559951782227},{"text":"I'm sorry. I've got Right now. quite a bit on yeah. No. I can't. Yeah. Oh, I And understand.","start_word":31,"end_word":49,"sentiment":"neutral","sentiment_score":-0.20701615512371063},{"text":"I'm not really Well interested.","start_word":50,"end_word":54,"sentiment":"negative","sentiment_score":-0.4179176092147827},{"text":"Yeah. oh, do you do you know what I'm offering? I'm I'm yeah. Roughly, yes. I do. Yeah.","start_word":55,"end_word":72,"sentiment":"neutral","sentiment_score":-0.09686733037233353},{"text":"But I don't have time at all now.","start_word":73,"end_word":80,"sentiment":"negative","sentiment_score":-0.4343818426132202}],"average":{"sentiment":"neutral","sentiment_score":-0.12341751371111188}}}}