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Lisa, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Lisa, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, and many more. And the reason for my call today, Lisa, same thing as before. We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. Uh-huh. Alright. Let's check it. Yeah. Alright. I think I I I can see the note now. Alright. Got it, Lisa. Okay. I'll do that again. Mhmm. K. Mhmm. Mhmm. Josh. And you work as a ICT solution analysis. Am I am am I right? Yep. Actually, this is from Lincoln. Yep. Because I I I I'm looking at your LinkedIn account right now. Yeah. Yeah. Actually, I'm just looking at it. I'm just checking it right now. Alright. Okay. I'll I'll be sending the email to your IT manager. Alright. Got it. Ma'am, do you mind me asking, what what is your designation in the company? The designation, your job role. Alright. Got it. Okay. Thank you, Lisa. I'll be sending the email right away. Alright. Have a good day, Lisa. Thank you. Alright. 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Good afternoon. Sorry. Good morning. Lisa, it's Ronald from Cloud Solution IT.\n\nHow are you doing today? Alright. Okay. Wonderful. Lisa, I hope you still remember the company because the last time that we touched base with you, it was February of this year.\n\nAnd during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Lisa, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, and many more. And the reason for my call today, Lisa, same thing as before.\n\nWe're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. Uh-huh. Alright. 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This is Lisa. Good. I think I might have told you to shoot an email through to is that my manager? You can just yeah, you can just send it straight through to info at w r c dot q l d dot gov dot a u, and his name's Josh.\n\nSo you can just yeah. Josh. And then you have very old data. So wherever you're buying it from is extremely old. I'm talking about, like, ten ten years back.\n\nSo wherever you're getting your I oh, well, there you go. Yes. Because that will get to him. Okay. Thank you.\n\nBye. What is mine? Sorry. What did you say? Mine's tech services coordinator.\n\nThanks. Bye. You too. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.5999999,"end":1.92,"sentiment":"neutral","sentiment_score":0.03172511234879494},{"text":"This is Lisa.","start":1.92,"end":2.82,"sentiment":"neutral","sentiment_score":0.029991233100493748},{"text":"Good.","start":13.2,"end":13.7,"sentiment":"positive","sentiment_score":0.3891397416591644},{"text":"I think I might have told you to shoot an email through to is that my manager?","start":73.055,"end":84.595,"sentiment":"neutral","sentiment_score":-0.037134394268779194},{"text":"You can just yeah, you can just send it straight through to info at w r c dot q l d dot gov dot a u, and his name's Josh.","start":98.54,"end":115.29,"sentiment":"neutral","sentiment_score":0.027309858240187168}],"sentiment":"neutral","sentiment_score":0.013439415345111718,"num_words":52,"start":1.5999999,"end":115.29},{"sentences":[{"text":"So you can just yeah.","start":115.29,"end":117.29,"sentiment":"neutral","sentiment_score":-0.0027032848447561264},{"text":"Josh.","start":117.29,"end":117.770004,"sentiment":"neutral","sentiment_score":-0.005573401693254709},{"text":"And then you have very old data.","start":117.770004,"end":124.03,"sentiment":"neutral","sentiment_score":-0.20217848090188845},{"text":"So wherever you're buying it from is extremely old.","start":124.25,"end":127.865005,"sentiment":"neutral","sentiment_score":-0.31680063406626385},{"text":"I'm talking about, like, ten ten years back.","start":129.365,"end":132.425,"sentiment":"neutral","sentiment_score":-0.06341431941837072}],"sentiment":"neutral","sentiment_score":-0.1597619818057865,"num_words":30,"start":115.29,"end":132.425},{"sentences":[{"text":"So wherever you're getting your I oh, well, there you go.","start":132.965,"end":141.78,"sentiment":"neutral","sentiment_score":-0.03258618560026993},{"text":"Yes.","start":153.38,"end":153.795,"sentiment":"neutral","sentiment_score":0.04945036768913269},{"text":"Because that will get to him.","start":153.875,"end":155.155,"sentiment":"neutral","sentiment_score":0.03434041483948628},{"text":"Okay.","start":155.155,"end":155.635,"sentiment":"neutral","sentiment_score":0.14005957543849945},{"text":"Thank you.","start":155.635,"end":156.275,"sentiment":"neutral","sentiment_score":0.2917262762784958}],"sentiment":"neutral","sentiment_score":0.029550330624693914,"num_words":21,"start":132.965,"end":156.275},{"sentences":[{"text":"Bye.","start":156.275,"end":156.775,"sentiment":"neutral","sentiment_score":0.05062941461801529},{"text":"What is mine?","start":160.435,"end":161.415,"sentiment":"neutral","sentiment_score":-0.018895916019876797},{"text":"Sorry.","start":161.795,"end":162.11499,"sentiment":"neutral","sentiment_score":-0.06319497525691986},{"text":"What did you say?","start":162.11499,"end":163.015,"sentiment":"neutral","sentiment_score":-0.04973022546619177},{"text":"Mine's tech services coordinator.","start":167.31,"end":168.93,"sentiment":"neutral","sentiment_score":0.009643598459661007}],"sentiment":"neutral","sentiment_score":-0.01766152436343523,"num_words":13,"start":156.275,"end":168.93},{"sentences":[{"text":"Thanks.","start":174.67,"end":175.17,"sentiment":"positive","sentiment_score":0.3880488276481629},{"text":"Bye.","start":175.31,"end":175.81,"sentiment":"neutral","sentiment_score":0.28131407499313354},{"text":"You too.","start":177.79,"end":178.26999,"sentiment":"positive","sentiment_score":0.42795443534851074},{"text":"Bye.","start":178.26999,"end":178.76999,"sentiment":"neutral","sentiment_score":0.19319705665111545}],"sentiment":"positive","sentiment_score":0.34369376599788665,"num_words":5,"start":174.67,"end":178.76999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. This is Lisa.\n\nChannel 0: Yeah. Good afternoon. Sorry. Good morning. Lisa, it's Ronald from Cloud Solution IT.\n\nHow are you doing today?\n\nChannel 1: Good.\n\nChannel 0: Alright. Okay. Wonderful. Lisa, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName of the company again, Lisa, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, and many more. And the reason for my call today, Lisa, same thing as before. We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.\n\nAnd we're hoping that you have an available time this coming week, maybe on third or fourth week of this month.\n\nChannel 1: I think I might have told you to shoot an email through to\n\nChannel 0: Uh-huh.\n\nChannel 1: is that my manager?\n\nChannel 0: Alright. Let's check it. Yeah. Alright. I think I I I can see the note now.\n\nAlright. Got it, Lisa. Okay.\n\nChannel 1: You can\n\nChannel 0: I'll\n\nChannel 1: just\n\nChannel 0: do that again.\n\nChannel 1: yeah, you can just send it straight through to info at w\n\nChannel 0: Mhmm. K.\n\nChannel 1: r c\n\nChannel 0: Mhmm.\n\nChannel 1: dot q l d dot gov dot a u, and his name's Josh. So you can just\n\nChannel 0: Mhmm. Josh.\n\nChannel 1: yeah.\n\nChannel 0: And\n\nChannel 1: Josh.\n\nChannel 0: you work\n\nChannel 1: And then\n\nChannel 0: as a ICT solution analysis. Am I am am I\n\nChannel 1: you have very old data. So wherever you're buying it from is extremely old.\n\nChannel 0: right? Yep. Actually,\n\nChannel 1: I'm\n\nChannel 0: this\n\nChannel 1: talking\n\nChannel 0: is from\n\nChannel 1: about,\n\nChannel 0: Lincoln.\n\nChannel 1: like, ten ten years back. So\n\nChannel 0: Yep.\n\nChannel 1: wherever\n\nChannel 0: Because\n\nChannel 1: you're getting\n\nChannel 0: I\n\nChannel 1: your\n\nChannel 0: I I I'm looking at your LinkedIn account right now.\n\nChannel 1: I oh, well, there you go.\n\nChannel 0: Yeah. Yeah. Actually, I'm just looking at it. I'm just checking it right now. Alright.\n\nOkay. I'll I'll be sending the email to your IT manager.\n\nChannel 1: Yes.\n\nChannel 0: Alright.\n\nChannel 1: Because that will get\n\nChannel 0: Got\n\nChannel 1: to him.\n\nChannel 0: it.\n\nChannel 1: Okay. Thank you.\n\nChannel 0: Ma'am, do\n\nChannel 1: Bye.\n\nChannel 0: you mind me asking, what what is your designation in the company?\n\nChannel 1: What is mine? Sorry. What did you say?\n\nChannel 0: The designation, your job role.\n\nChannel 1: Mine's tech services coordinator.\n\nChannel 0: Alright. Got it. Okay. Thank you, Lisa. I'll be sending the email right away.\n\nChannel 1: Thanks. Bye.\n\nChannel 0: Alright. Have a good day, Lisa. Thank\n\nChannel 1: You\n\nChannel 0: you.\n\nChannel 1: too. Bye.\n\nChannel 0: Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.5999999,"end":1.92,"sentiment":"neutral","sentiment_score":0.03172511234879494},{"text":"This is Lisa.","start":1.92,"end":2.82,"sentiment":"neutral","sentiment_score":0.029991233100493748}],"sentiment":"neutral","sentiment_score":0.030424702912569046,"channel":1,"num_words":4,"start":1.5999999,"end":2.82},{"sentences":[{"text":"Yeah.","start":4.08,"end":4.48,"sentiment":"neutral","sentiment_score":0.1043366938829422},{"text":"Good afternoon.","start":4.48,"end":5.22,"sentiment":"neutral","sentiment_score":0.3061601221561432},{"text":"Sorry.","start":5.3599997,"end":5.6,"sentiment":"neutral","sentiment_score":0.2035730630159378},{"text":"Good morning.","start":5.6,"end":6.2599998,"sentiment":"positive","sentiment_score":0.3807324916124344},{"text":"Lisa, it's Ronald from Cloud Solution 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He asks Lisa to send him an introductory meeting and provides her with the contact information for the meeting. He also asks Lisa about her job role and suggests sending an email with the information."},"intents":{"segments":[{"text":"We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start_word":130,"end_word":148,"intents":[{"intent":"Arrange introductory meeting","confidence_score":0.011789695}]},{"text":"I think I might have told you to shoot an email through to Uh-huh. is that my manager? Alright. Let's check it. Yeah. Alright. I think I I I can see the note now. Alright. Got it, Lisa. Okay. You can I'll just do that again. yeah, you can just send it straight through to info at w Mhmm. K.","start_word":170,"end_word":229,"intents":[{"intent":"Send email","confidence_score":0.5941793}]},{"text":"dot q l d dot gov dot a u, and his name's Josh. So you can just Mhmm. Josh. yeah. And Josh. you work And then as a ICT solution analysis. Am I am am I you have very old data. So wherever you're buying it from is extremely old. right? Yep.","start_word":233,"end_word":284,"intents":[{"intent":"Verify identity","confidence_score":0.049945373}]},{"text":"you work And then as a ICT solution analysis. Am I am am I you have very old data. So wherever you're buying it from is extremely old. right? Yep.","start_word":255,"end_word":284,"intents":[{"intent":"Confirm knowledge","confidence_score":0.0018041562}]},{"text":"Am I am am I you have very old data. So wherever you're buying it from is extremely old. right? Yep.","start_word":264,"end_word":284,"intents":[{"intent":"Verify age","confidence_score":0.009182196}]},{"text":"Actually, I'm just looking at it. I'm just checking it right now. Alright.","start_word":324,"end_word":336,"intents":[{"intent":"Check ipl account","confidence_score":0.06974809}]},{"text":"I'll I'll be sending the email to your IT manager. Yes. Alright.","start_word":338,"end_word":349,"intents":[{"intent":"Send email","confidence_score":0.88009745}]},{"text":"What is mine?","start_word":376,"end_word":378,"intents":[{"intent":"Confirm company name","confidence_score":0.039257262}]},{"text":"Alright. Have a good day, Lisa. Thank You you. too. Bye. Alright.","start_word":409,"end_word":420,"intents":[{"intent":"End conversation","confidence_score":0.25905293}]}]},"sentiments":{"segments":[{"text":"Hello. This is Lisa. Yeah. Good afternoon. Sorry.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":0.12816743552684784},{"text":"Good morning.","start_word":8,"end_word":9,"sentiment":"positive","sentiment_score":0.36667823791503906},{"text":"Lisa, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":10,"end_word":21,"sentiment":"neutral","sentiment_score":0.2683572471141815},{"text":"Good.","start_word":22,"end_word":22,"sentiment":"positive","sentiment_score":0.3891397416591644},{"text":"Alright.","start_word":23,"end_word":23,"sentiment":"neutral","sentiment_score":0.27644193172454834},{"text":"Okay. Wonderful.","start_word":24,"end_word":25,"sentiment":"positive","sentiment_score":0.5261927247047424},{"text":"Lisa, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Lisa, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, and many more. And the reason for my call today, Lisa, same thing as before. We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. I think I might have told you to shoot an email through to Uh-huh. is that my manager? Alright. Let's check it. Yeah. Alright. I think I I I can see the note now. Alright. Got it, Lisa. Okay. You can I'll just do that again. yeah, you can just send it straight through to info at w Mhmm. K. r c Mhmm. dot q l d dot gov dot a u, and his name's Josh. So you can just Mhmm. Josh. yeah. And Josh. you work And then as a ICT solution analysis. Am I am am I you have very old data. So wherever you're buying it from is extremely old. right? Yep. Actually, I'm this talking is from about, Lincoln. like, ten ten years back. So Yep. wherever Because you're getting I your I I I'm looking at your LinkedIn account right now. I oh, well, there you go. Yeah. Yeah. Actually, I'm just looking at it. I'm just checking it right now. Alright. Okay. I'll I'll be sending the email to your IT manager. Yes. Alright. Because that will get Got to him. it. Okay. Thank you. Ma'am, do Bye. you mind me asking, what what is your designation in the company? What is mine? Sorry. What did you say? The designation, your job role. Mine's tech services coordinator. Alright. Got it. Okay.","start_word":26,"end_word":396,"sentiment":"neutral","sentiment_score":0.03838290825405853},{"text":"Thank you, Lisa. I'll be sending the email right away. Thanks.","start_word":397,"end_word":407,"sentiment":"positive","sentiment_score":0.389184445142746},{"text":"Bye.","start_word":408,"end_word":408,"sentiment":"neutral","sentiment_score":0.28131407499313354},{"text":"Alright. Have a good day, Lisa. Thank You you.","start_word":409,"end_word":417,"sentiment":"positive","sentiment_score":0.49303001165390015},{"text":"too. Bye. Alright. Bye bye.","start_word":418,"end_word":422,"sentiment":"neutral","sentiment_score":0.1681264102458954}],"average":{"sentiment":"neutral","sentiment_score":0.0730898616412958}}}}