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The agent, Ross, informed Alex that the order was placed and expected to be delivered by tomorrow. Ross also informed Alex that TechOn Systems will send tracking details via email to keep track of the order."},"intents":{"segments":[{"text":"Alex, just getting back to you regarding the order inquiry for the Canon Yeah. printer. Yeah. Yeah. I just wanna make sure that look, it's a bit unusual So because you're sorry for the delay. Like, I haven't updated to you. The order has been placed, and hopefully, will it will be reached to you by tomorrow on five hotel place.","start_word":23,"end_word":83,"intents":[{"intent":"Update order status","confidence_score":0.29043475}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello? Yes. Hello? Hey. Hi, Alex. It's Ross with TechOn Systems. 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