{"metadata":{"transaction_key":"deprecated","request_id":"01a113e2-2b30-75f1-a616-301865ed00a9","sha256":"d62101db18bf5fb06e4b74ad4325b735442b03188f96017f94ec39f971d8f317","created":"2026-10-07T01:02:32.840Z","duration":14.327937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0412984159. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":1.12,"end":1.4399999,"confidence":0.9970703,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6562836766242981},{"word":"message","start":1.4399999,"end":1.8399999,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5735228061676025},{"word":"can","start":1.8399999,"end":2.0,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6906330585479736},{"word":"be","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6371012330055237},{"word":"left","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6364188194274902},{"word":"on","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5260170698165894},{"word":"this","start":2.56,"end":2.8,"confidence":0.9951172,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6444956660270691},{"word":"service","start":2.8,"end":3.3,"confidence":0.9941406,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.5942873954772949},{"word":"0412984159","start":3.52,"end":9.3,"confidence":0.9960205,"punctuated_word":"0412984159.","sentiment":"neutral","sentiment_score":-0.2861424386501312},{"word":"this","start":9.44,"end":9.679999,"confidence":0.99902344,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8686779737472534},{"word":"message","start":9.679999,"end":10.08,"confidence":0.9970703,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8276175856590271},{"word":"bank","start":10.08,"end":10.24,"confidence":0.99316406,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9107527136802672},{"word":"is","start":10.24,"end":10.48,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.923106014728546},{"word":"full","start":10.48,"end":10.96,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8837101459503174},{"word":"please","start":10.96,"end":11.28,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8805134892463684},{"word":"try","start":11.28,"end":11.5199995,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8393777012825012},{"word":"again","start":11.5199995,"end":11.84,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8268510699272156},{"word":"later","start":11.84,"end":12.34,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.847554087638855},{"word":"goodbye","start":13.28,"end":13.78,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5142893195152283}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0412984159. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":1.12,"end":3.3,"sentiment":"negative","sentiment_score":-0.6198449656367302},{"text":"0412984159.","start":3.52,"end":9.3,"sentiment":"neutral","sentiment_score":-0.2861424386501312},{"text":"This message bank is full.","start":9.44,"end":10.96,"sentiment":"negative","sentiment_score":-0.8827728867530823},{"text":"Please try again later.","start":10.96,"end":12.34,"sentiment":"negative","sentiment_score":-0.848574087023735},{"text":"Goodbye.","start":13.28,"end":13.78,"sentiment":"negative","sentiment_score":-0.5142893195152283}],"sentiment":"negative","sentiment_score":-0.7140711718483975,"num_words":19,"start":1.12,"end":13.78}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0412984159. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":1.12,"end":3.3,"sentiment":"negative","sentiment_score":-0.6198449656367302},{"text":"0412984159.","start":3.52,"end":9.3,"sentiment":"neutral","sentiment_score":-0.2861424386501312},{"text":"This message bank is full.","start":9.44,"end":10.96,"sentiment":"negative","sentiment_score":-0.8827728867530823},{"text":"Please try again later.","start":10.96,"end":12.34,"sentiment":"negative","sentiment_score":-0.848574087023735},{"text":"Goodbye.","start":13.28,"end":13.78,"sentiment":"negative","sentiment_score":-0.5142893195152283}],"sentiment":"negative","sentiment_score":-0.7140711718483975,"channel":1,"num_words":19,"start":1.12,"end":13.78}]},"summary":{"result":"success","short":"No message can be left on this service. 0412984159. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.14463547},{"intent":"Try again","confidence_score":0.6633247}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.6170052289962769},{"text":"0412984159.","start_word":8,"end_word":8,"sentiment":"neutral","sentiment_score":-0.2861424386501312},{"text":"This message bank is full. Please try again later. Goodbye.","start_word":9,"end_word":18,"sentiment":"negative","sentiment_score":-0.8061801195144653}],"average":{"sentiment":"negative","sentiment_score":-0.6578090273100754}}}}