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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Dana Okey Financial.\n\nChannel 1: Thanks, Dana Oke. Please stay on the line. I'm sorry. This person is not available. If you would like to leave an additional message, please reply after the tone.\n\nChannel 0: Hi, Heath. This is Zena from OQ Financial. We had you booked in to go through your annual review just to assess your super and any new goals that you might have in relation to your financial advice. If you can please call the office back on 130160796. 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The representative leaves a message asking the customer to call back regarding their annual review and financial advice. The representative also provides a phone number for the customer to call."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Dana Okey Financial.","start_word":1,"end_word":19,"intents":[{"intent":"Confirm availability","confidence_score":0.0066949734}]},{"text":"If you would like to leave an additional message, please reply after the tone. Hi, Heath.","start_word":35,"end_word":50,"intents":[{"intent":"Leave message","confidence_score":0.8943884}]},{"text":"This is Zena from OQ Financial. We had you booked in to go through your annual review just to assess your super and any new goals that you might have in relation to your financial advice.","start_word":51,"end_word":86,"intents":[{"intent":"Assess super goals","confidence_score":0.3511015}]},{"text":"If you can please call the office back on 130160796. Thank you, and have a great day.","start_word":87,"end_word":103,"intents":[{"intent":"Call office","confidence_score":0.34342363}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Dana Okey Financial.","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.03369107097387314},{"text":"Thanks, Dana Oke.","start_word":20,"end_word":22,"sentiment":"positive","sentiment_score":0.4455471634864807},{"text":"Please stay on the line. I'm sorry. This person is not available. If you would like to leave an additional message, please reply after the tone. Hi, Heath. This is Zena from OQ Financial. We had you booked in to go through your annual review just to assess your super and any new goals that you might have in relation to your financial advice. If you can please call the office back on 130160796.","start_word":23,"end_word":96,"sentiment":"neutral","sentiment_score":0.03483894467353821},{"text":"Thank you, and have a great day.","start_word":97,"end_word":103,"sentiment":"positive","sentiment_score":0.7036312818527222}],"average":{"sentiment":"neutral","sentiment_score":0.1038939572762752}}}}