{"metadata":{"transaction_key":"deprecated","request_id":"019ef270-a57a-7651-a0bc-1038047890c4","sha256":"c3d133dd48fd3e733dd6f8d238a5a4758c80ec22530b0d9c65593fc05edd17e9","created":"2026-06-23T03:05:29.937Z","duration":2.3759375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":9,"output_tokens":9},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":9,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"If you record your name and reason for call","confidence":0.97265625,"words":[{"word":"if","start":0.16,"end":0.32,"confidence":0.5878906,"punctuated_word":"If","sentiment":"negative","sentiment_score":-0.48059195280075073},{"word":"you","start":0.32,"end":0.48,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.5493636727333069},{"word":"record","start":0.48,"end":0.88,"confidence":0.99316406,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.4809717833995819},{"word":"your","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.5534173846244812},{"word":"name","start":1.04,"end":1.36,"confidence":1.0,"punctuated_word":"name","sentiment":"negative","sentiment_score":-0.5650439858436584},{"word":"and","start":1.36,"end":1.5999999,"confidence":0.9589844,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.6156200170516968},{"word":"reason","start":1.5999999,"end":1.92,"confidence":0.9194336,"punctuated_word":"reason","sentiment":"negative","sentiment_score":-0.6559187769889832},{"word":"for","start":1.92,"end":2.1599998,"confidence":0.5292969,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.7227966785430908},{"word":"call","start":2.1599998,"end":2.3759375,"confidence":0.97265625,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.2633879482746124}],"paragraphs":{"transcript":"\nIf you record your name and reason for call","paragraphs":[{"sentences":[{"text":"If you record your name and reason for call","start":0.16,"end":2.3759375,"sentiment":"negative","sentiment_score":-0.5430124666955736}],"sentiment":"negative","sentiment_score":-0.5430124666955736,"num_words":9,"start":0.16,"end":2.3759375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: If you record your name and reason for call","paragraphs":[{"sentences":[{"text":"If you record your name and reason for call","start":0.16,"end":2.3759375,"sentiment":"negative","sentiment_score":-0.5430124666955736}],"sentiment":"negative","sentiment_score":-0.5430124666955736,"channel":1,"num_words":9,"start":0.16,"end":2.3759375}]},"summary":{"result":"success","short":"If you record your name and reason for call"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"If you record your name and reason for call","start_word":0,"end_word":8,"sentiment":"negative","sentiment_score":-0.5707327127456665}],"average":{"sentiment":"negative","sentiment_score":-0.5707326995001899}}}}