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Can I talk with Ross? Johan from GoBibo. I'm good. I just want to ask, can you confirm our email on July 29?\n\nI mean, reply and inform the latest status of our order. Is it delivered or not? Twenty nine July. I emailed I informed the contact details of the yes. Delivered to the warehouse.\n\nYes to the Could you please reply to that email and inform the status that the order has delivered like that? Sure. Thank you, Ross. Yeah. 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Can I talk with Ross?\n\nChannel 0: Yep. Ross speaking.\n\nChannel 1: Johan from GoBibo.\n\nChannel 0: Hey. Hi, Johan. How are you, ma'am?\n\nChannel 1: I'm good. I just want to ask, can you confirm our email on July 29? I mean, reply and inform the latest status of our order. Is it delivered or not?\n\nChannel 0: It is delivered. Let me check. Twenty ninth of\n\nChannel 1: Twenty nine July. I emailed I informed the contact details\n\nChannel 0: You send me\n\nChannel 1: of\n\nChannel 0: the\n\nChannel 1: the\n\nChannel 0: contact details. Right? Perfect.\n\nChannel 1: yes.\n\nChannel 0: Yep. So order has been delivered. 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The representative confirms that the order has been delivered and asks Ross to inform the storage King via email. The call ends with the representative thanking Ross and saying goodbye."},"intents":{"segments":[{"text":"I just want to ask, can you confirm our email on July 29?","start_word":22,"end_word":34,"intents":[{"intent":"Confirm email status","confidence_score":0.011713062}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Can I talk with Ross? Yep. Ross speaking. Johan from GoBibo. Hey. Hi, Johan.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.06164063885807991},{"text":"How are you, ma'am? I'm good.","start_word":16,"end_word":21,"sentiment":"positive","sentiment_score":0.4502274692058563},{"text":"I just want to ask, can you confirm our email on July 29? I mean, reply and inform the latest status of our order. Is it delivered or not? It is delivered. Let me check. Twenty ninth of Twenty nine July. I emailed I informed the contact details You send me of the the contact details. Right?","start_word":22,"end_word":78,"sentiment":"neutral","sentiment_score":0.05377970635890961},{"text":"Perfect.","start_word":79,"end_word":79,"sentiment":"positive","sentiment_score":0.37517398595809937},{"text":"yes. Yep. So order has been delivered. Wait a Delivered second. to the warehouse. Delivered to Storage King. Yes to As the mentioned the mhmm. Could you please reply to that email and inform the status that the order Okay. has delivered like that? Yeah. Sure. No worries. We'll reply to that email. Sure.","start_word":80,"end_word":133,"sentiment":"neutral","sentiment_score":0.09327439963817596},{"text":"Thank you, Ross.","start_word":134,"end_word":136,"sentiment":"positive","sentiment_score":0.4930584132671356},{"text":"Yep. Alright. 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