{"metadata":{"transaction_key":"deprecated","request_id":"01a08359-f023-7672-9d61-ce83a22555a8","sha256":"7550b67f387c46f3c4b54345d0069d49aa977e0a7ae36c70d2da95862fd89dfa","created":"2026-09-08T23:28:25.636Z","duration":5.3999376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":10}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Stan. Sorry. I can't take your call right now.","confidence":0.99902344,"words":[{"word":"hi","start":2.1599998,"end":2.3999999,"confidence":0.9921875,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.06786426901817322},{"word":"you've","start":2.3999999,"end":2.6399999,"confidence":0.8486328,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.002887547016143799},{"word":"reached","start":2.6399999,"end":3.04,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.028357528150081635},{"word":"stan","start":3.04,"end":3.4399998,"confidence":0.6727295,"punctuated_word":"Stan.","sentiment":"neutral","sentiment_score":0.0023128315806388855},{"word":"sorry","start":3.4399998,"end":3.76,"confidence":0.73376465,"punctuated_word":"Sorry.","sentiment":"negative","sentiment_score":-0.5330348014831543},{"word":"i","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.8041166663169861},{"word":"can't","start":3.9199998,"end":4.16,"confidence":0.9995117,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.806562066078186},{"word":"take","start":4.16,"end":4.4,"confidence":0.99316406,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.831398069858551},{"word":"your","start":4.4,"end":4.64,"confidence":0.99902344,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.8326111435890198},{"word":"call","start":4.64,"end":4.88,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.7903167009353638},{"word":"right","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7228558659553528},{"word":"now","start":5.04,"end":5.3999376,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.4637024402618408}],"paragraphs":{"transcript":"\nHi. You've reached Stan. Sorry. I can't take your call right now.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.1599998,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.06786426901817322},{"text":"You've reached Stan.","start":2.3999999,"end":3.4399998,"sentiment":"neutral","sentiment_score":-0.009644081195195517},{"text":"Sorry.","start":3.4399998,"end":3.76,"sentiment":"negative","sentiment_score":-0.5330348014831543},{"text":"I can't take your call right now.","start":3.76,"end":5.3999376,"sentiment":"negative","sentiment_score":-0.7502232789993286}],"sentiment":"negative","sentiment_score":-0.478805477420489,"num_words":12,"start":2.1599998,"end":5.3999376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Stan. Sorry. I can't take your call right now.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.1599998,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.06786426901817322},{"text":"You've reached Stan.","start":2.3999999,"end":3.4399998,"sentiment":"neutral","sentiment_score":-0.009644081195195517},{"text":"Sorry.","start":3.4399998,"end":3.76,"sentiment":"negative","sentiment_score":-0.5330348014831543},{"text":"I can't take your call right now.","start":3.76,"end":5.3999376,"sentiment":"negative","sentiment_score":-0.7502232789993286}],"sentiment":"negative","sentiment_score":-0.478805477420489,"channel":1,"num_words":12,"start":2.1599998,"end":5.3999376}]},"summary":{"result":"success","short":"Hi. You've reached Stan. Sorry. I can't take your call right now."},"intents":{"segments":[{"text":"I can't take your call right now.","start_word":5,"end_word":11,"intents":[{"intent":"Apologize for unavailability","confidence_score":0.045320317}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Stan.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.012916753999888895},{"text":"Sorry. I can't take your call right now.","start_word":4,"end_word":11,"sentiment":"negative","sentiment_score":-0.7366635203361511}],"average":{"sentiment":"negative","sentiment_score":-0.4368313789367676}}}}