{"metadata":{"transaction_key":"deprecated","request_id":"01a0d13c-46e7-7360-ae24-4ee2459a1f6e","sha256":"d850aa5c6f8bae5903b07a75f958e0cc268a28a223ce83e43610d2f811db84c5","created":"2026-09-24T02:26:24.582Z","duration":7.4879375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Sorry. I can't take your call. Please leave a message. Please leave a detailed message.","confidence":0.99609375,"words":[{"word":"sorry","start":2.56,"end":2.96,"confidence":0.8647461,"punctuated_word":"Sorry.","sentiment":"negative","sentiment_score":-0.645460844039917},{"word":"i","start":2.96,"end":3.04,"confidence":0.9589844,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7990032434463501},{"word":"can't","start":3.04,"end":3.1999998,"confidence":0.99658203,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.7941670417785645},{"word":"take","start":3.1999998,"end":3.4399998,"confidence":0.99609375,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.8271284103393555},{"word":"your","start":3.4399998,"end":3.6,"confidence":0.97509766,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.8305901885032654},{"word":"call","start":3.6,"end":4.0,"confidence":0.99853516,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.7671339511871338},{"word":"please","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6340467929840088},{"word":"leave","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5157495141029358},{"word":"a","start":4.4,"end":4.56,"confidence":0.9941406,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5121819376945496},{"word":"message","start":4.56,"end":5.06,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"negative","sentiment_score":-0.44029468297958374},{"word":"please","start":6.0,"end":6.3199997,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.33055365085601807},{"word":"leave","start":6.3199997,"end":6.56,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.25580963492393494},{"word":"a","start":6.56,"end":6.72,"confidence":0.98095703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2884712815284729},{"word":"detailed","start":6.72,"end":7.12,"confidence":0.7402344,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.2576174736022949},{"word":"message","start":7.12,"end":7.4879375,"confidence":0.96533203,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.1494746208190918}],"paragraphs":{"transcript":"\nSorry. I can't take your call. Please leave a message. Please leave a detailed message.","paragraphs":[{"sentences":[{"text":"Sorry.","start":2.56,"end":2.96,"sentiment":"negative","sentiment_score":-0.645460844039917},{"text":"I can't take your call.","start":2.96,"end":4.0,"sentiment":"negative","sentiment_score":-0.8036045670509339},{"text":"Please leave a message.","start":4.0,"end":5.06,"sentiment":"negative","sentiment_score":-0.5255682319402695},{"text":"Please leave a detailed message.","start":6.0,"end":7.4879375,"sentiment":"neutral","sentiment_score":-0.2563853323459625}],"sentiment":"negative","sentiment_score":-0.5365122179190318,"num_words":15,"start":2.56,"end":7.4879375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Sorry. I can't take your call. Please leave a message. Please leave a detailed message.","paragraphs":[{"sentences":[{"text":"Sorry.","start":2.56,"end":2.96,"sentiment":"negative","sentiment_score":-0.645460844039917},{"text":"I can't take your call.","start":2.96,"end":4.0,"sentiment":"negative","sentiment_score":-0.8036045670509339},{"text":"Please leave a message.","start":4.0,"end":5.06,"sentiment":"negative","sentiment_score":-0.5255682319402695},{"text":"Please leave a detailed message.","start":6.0,"end":7.4879375,"sentiment":"neutral","sentiment_score":-0.2563853323459625}],"sentiment":"negative","sentiment_score":-0.5365122179190318,"channel":1,"num_words":15,"start":2.56,"end":7.4879375}]},"summary":{"result":"success","short":"Sorry. I can't take your call. Please leave a message. Please leave a detailed message."},"intents":{"segments":[{"text":"Please leave a detailed message.","start_word":10,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.6576264}]}]},"sentiments":{"segments":[{"text":"Sorry. I can't take your call. Please leave a message.","start_word":0,"end_word":9,"sentiment":"negative","sentiment_score":-0.669947624206543},{"text":"Please leave a detailed message.","start_word":10,"end_word":14,"sentiment":"neutral","sentiment_score":-0.2655002772808075}],"average":{"sentiment":"negative","sentiment_score":-0.5468549313752548}}}}