{"metadata":{"transaction_key":"deprecated","request_id":"019f34f7-1efe-7981-9af1-dfa83c9227b6","sha256":"2d7f28e17e8d80b527a634a3edb9b078c682c1ca4ff4bc16e853f826e68e5be9","created":"2026-07-06T01:07:19.124Z","duration":3.0959375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No. Leave a message. I'll get back to you. Thank you.","confidence":0.9980469,"words":[{"word":"no","start":0.16,"end":0.39999998,"confidence":0.9914551,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.5314015746116638},{"word":"leave","start":0.39999998,"end":0.55999994,"confidence":1.0,"punctuated_word":"Leave","sentiment":"negative","sentiment_score":-0.4388185441493988},{"word":"a","start":0.55999994,"end":0.71999997,"confidence":0.96435547,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2819451689720154},{"word":"message","start":0.71999997,"end":1.1999999,"confidence":0.9785156,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.31395354866981506},{"word":"i'll","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.0010671119671314957},{"word":"get","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.021435409784317017},{"word":"back","start":1.68,"end":1.76,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.05497613549232483},{"word":"to","start":1.76,"end":1.8399999,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1378573477268219},{"word":"you","start":1.8399999,"end":2.08,"confidence":0.9941406,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1556006371974945},{"word":"thank","start":2.08,"end":2.32,"confidence":0.9980469,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6376532316207886},{"word":"you","start":2.32,"end":2.82,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.358001708984375}],"paragraphs":{"transcript":"\nNo. Leave a message. I'll get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"No.","start":0.16,"end":0.39999998,"sentiment":"negative","sentiment_score":-0.5314015746116638},{"text":"Leave a message.","start":0.39999998,"end":1.1999999,"sentiment":"negative","sentiment_score":-0.34490575393040973},{"text":"I'll get back to you.","start":1.1999999,"end":2.08,"sentiment":"neutral","sentiment_score":0.07376048364676535},{"text":"Thank you.","start":2.08,"end":2.82,"sentiment":"positive","sentiment_score":0.4978274703025818}],"sentiment":"neutral","sentiment_score":-0.01833286159671843,"num_words":11,"start":0.16,"end":2.82}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No. Leave a message. I'll get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"No.","start":0.16,"end":0.39999998,"sentiment":"negative","sentiment_score":-0.5314015746116638},{"text":"Leave a message.","start":0.39999998,"end":1.1999999,"sentiment":"negative","sentiment_score":-0.34490575393040973},{"text":"I'll get back to you.","start":1.1999999,"end":2.08,"sentiment":"neutral","sentiment_score":0.07376048364676535},{"text":"Thank you.","start":2.08,"end":2.82,"sentiment":"positive","sentiment_score":0.4978274703025818}],"sentiment":"neutral","sentiment_score":-0.01833286159671843,"channel":1,"num_words":11,"start":0.16,"end":2.82}]},"summary":{"result":"success","short":"No. Leave a message. I'll get back to you. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":9,"end_word":10,"intents":[{"intent":"Leave message","confidence_score":0.51632},{"intent":"Return call","confidence_score":0.42246053}]}]},"sentiments":{"segments":[{"text":"No.","start_word":0,"end_word":0,"sentiment":"negative","sentiment_score":-0.5314015746116638},{"text":"Leave a message. I'll get back to you.","start_word":1,"end_word":8,"sentiment":"neutral","sentiment_score":-0.08525747805833817},{"text":"Thank you.","start_word":9,"end_word":10,"sentiment":"positive","sentiment_score":0.5711911916732788}],"average":{"sentiment":"neutral","sentiment_score":-0.025420924027760822}}}}