{"metadata":{"transaction_key":"deprecated","request_id":"019e1eab-aed4-7062-abc3-bf6e9668ecc9","sha256":"8701ac7067bc885e0e4c92bce4cc43c5757adeb594a20fde43e9bf0d53a91ff4","created":"2026-05-13T00:10:29.520Z","duration":26.207937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":33},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Good morning. Is this David? Hello? Is this David? Hello? Is this David? Hello? Can you hear me?","confidence":1.0,"words":[{"word":"good","start":2.24,"end":2.48,"confidence":0.99609375,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.6747303009033203},{"word":"morning","start":2.48,"end":2.8799999,"confidence":1.0,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.5347990989685059},{"word":"is","start":2.8799999,"end":3.04,"confidence":0.99902344,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.12318681180477142},{"word":"this","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.17162473499774933},{"word":"david","start":3.28,"end":3.78,"confidence":1.0,"punctuated_word":"David?","sentiment":"neutral","sentiment_score":0.2167997360229492},{"word":"hello","start":8.639999,"end":9.04,"confidence":0.83569336,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.021730642765760425},{"word":"is","start":9.04,"end":9.2,"confidence":0.99902344,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.022846221923828125},{"word":"this","start":9.2,"end":9.44,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.021856438368558884},{"word":"david","start":9.44,"end":9.94,"confidence":1.0,"punctuated_word":"David?","sentiment":"neutral","sentiment_score":-0.028919918462634087},{"word":"hello","start":13.375,"end":13.875,"confidence":0.99853516,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.04861314594745636},{"word":"is","start":14.015,"end":14.255,"confidence":1.0,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.05944616347551346},{"word":"this","start":14.255,"end":14.575001,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.06249666213989258},{"word":"david","start":14.575001,"end":15.075001,"confidence":1.0,"punctuated_word":"David?","sentiment":"neutral","sentiment_score":-0.07494576275348663},{"word":"hello","start":21.055,"end":21.555,"confidence":0.99902344,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.2126282900571823},{"word":"can","start":21.775002,"end":21.935001,"confidence":1.0,"punctuated_word":"Can","sentiment":"negative","sentiment_score":-0.4704244136810303},{"word":"you","start":21.935001,"end":22.095001,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.4821011424064636},{"word":"hear","start":22.095001,"end":22.335,"confidence":1.0,"punctuated_word":"hear","sentiment":"negative","sentiment_score":-0.34444448351860046},{"word":"me","start":22.335,"end":22.835,"confidence":1.0,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":-0.2269908636808395}],"paragraphs":{"transcript":"\nGood morning. Is this David? Hello? Is this David? Hello?\n\nIs this David? Hello? Can you hear me?","paragraphs":[{"sentences":[{"text":"Good morning.","start":2.24,"end":2.8799999,"sentiment":"positive","sentiment_score":0.6047646999359131},{"text":"Is this David?","start":2.8799999,"end":3.78,"sentiment":"neutral","sentiment_score":0.17053709427515665},{"text":"Hello?","start":8.639999,"end":9.04,"sentiment":"neutral","sentiment_score":-0.021730642765760425},{"text":"Is this David?","start":9.04,"end":9.94,"sentiment":"neutral","sentiment_score":-0.02454085958500703},{"text":"Hello?","start":13.375,"end":13.875,"sentiment":"neutral","sentiment_score":-0.04861314594745636}],"sentiment":"neutral","sentiment_score":0.15771743152290582,"num_words":10,"start":2.24,"end":13.875},{"sentences":[{"text":"Is this David?","start":14.015,"end":15.075001,"sentiment":"neutral","sentiment_score":-0.06562952945629756},{"text":"Hello?","start":21.055,"end":21.555,"sentiment":"neutral","sentiment_score":-0.2126282900571823},{"text":"Can you hear me?","start":21.775002,"end":22.835,"sentiment":"negative","sentiment_score":-0.3809902258217335}],"sentiment":"neutral","sentiment_score":-0.2416847227141261,"num_words":8,"start":14.015,"end":22.835}]}}]},{"alternatives":[{"transcript":"Hello? Hello?","confidence":0.95288086,"words":[{"word":"hello","start":12.16,"end":12.66,"confidence":0.78686523,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.04541338235139847},{"word":"hello","start":19.635,"end":20.135,"confidence":0.95288086,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.11624673753976822}],"paragraphs":{"transcript":"\nHello? Hello?","paragraphs":[{"sentences":[{"text":"Hello?","start":12.16,"end":12.66,"sentiment":"neutral","sentiment_score":-0.04541338235139847},{"text":"Hello?","start":19.635,"end":20.135,"sentiment":"neutral","sentiment_score":-0.11624673753976822}],"sentiment":"neutral","sentiment_score":-0.08083005994558334,"num_words":2,"start":12.16,"end":20.135}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Good morning. Is this David? Hello? Is this David?\n\nChannel 1: Hello?\n\nChannel 0: Hello? Is this David?\n\nChannel 1: Hello?\n\nChannel 0: Hello? Can you hear me?","paragraphs":[{"sentences":[{"text":"Good morning.","start":2.24,"end":2.8799999,"sentiment":"positive","sentiment_score":0.6047646999359131},{"text":"Is this David?","start":2.8799999,"end":3.78,"sentiment":"neutral","sentiment_score":0.17053709427515665},{"text":"Hello?","start":8.639999,"end":9.04,"sentiment":"neutral","sentiment_score":-0.021730642765760425},{"text":"Is this David?","start":9.04,"end":9.94,"sentiment":"neutral","sentiment_score":-0.02454085958500703}],"sentiment":"neutral","sentiment_score":0.18064305124183497,"channel":0,"num_words":9,"start":2.24,"end":9.94},{"sentences":[{"text":"Hello?","start":12.16,"end":12.66,"sentiment":"neutral","sentiment_score":-0.04541338235139847}],"sentiment":"neutral","sentiment_score":-0.04541338235139847,"channel":1,"num_words":1,"start":12.16,"end":12.66},{"sentences":[{"text":"Hello?","start":13.375,"end":13.875,"sentiment":"neutral","sentiment_score":-0.04861314594745636},{"text":"Is this David?","start":14.015,"end":15.075001,"sentiment":"neutral","sentiment_score":-0.06562952945629756}],"sentiment":"neutral","sentiment_score":-0.06137543357908726,"channel":0,"num_words":4,"start":13.375,"end":15.075001},{"sentences":[{"text":"Hello?","start":19.635,"end":20.135,"sentiment":"neutral","sentiment_score":-0.11624673753976822}],"sentiment":"neutral","sentiment_score":-0.11624673753976822,"channel":1,"num_words":1,"start":19.635,"end":20.135},{"sentences":[{"text":"Hello?","start":21.055,"end":21.555,"sentiment":"neutral","sentiment_score":-0.2126282900571823},{"text":"Can you hear me?","start":21.775002,"end":22.835,"sentiment":"negative","sentiment_score":-0.3809902258217335}],"sentiment":"negative","sentiment_score":-0.34731783866882326,"channel":0,"num_words":5,"start":21.055,"end":22.835}]},"summary":{"result":"success","short":"Good morning. Is this David? Hello? Is this David? Hello? Hello? Is this David? Hello? Hello? Can you hear me?"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Good morning.","start_word":0,"end_word":1,"sentiment":"positive","sentiment_score":0.5814428329467773},{"text":"Is this David? Hello? Is this David? Hello? Hello? Is this David? Hello? Hello?","start_word":2,"end_word":15,"sentiment":"neutral","sentiment_score":-0.019773434847593307},{"text":"Can you hear me?","start_word":16,"end_word":19,"sentiment":"negative","sentiment_score":-0.3923363983631134}],"average":{"sentiment":"neutral","sentiment_score":-0.021566340417572945}}}}