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Yes.\n\nChannel 0: Hello, Sophie? Hi, Sophie. It's Ross with Tech Home. How's it going over there?\n\nChannel 1: Sorry?\n\nChannel 0: This is Ross with Tech Home. So, actually, actually, we're just getting back to you regarding our discussion of moving your nine team members to Google Workspace. Eventually, we had a meeting last week\n\nChannel 1: Oh,\n\nChannel 0: from\n\nChannel 1: Harry.\n\nChannel 0: Harry\n\nChannel 1: Harry?\n\nChannel 0: Craig.\n\nChannel 1: Oh, yes. Sorry. I can't I can't quite hear you properly. Thanks, Harry.\n\nChannel 0: Craig\n\nChannel 1: Look. We've we've received your email. Gary's just asking me to look at a couple of other things before proceeding. So\n\nChannel 0: Craig.\n\nChannel 1: when we're ready to proceed, I'll reach I'll reach out to you. I'll keep you posted. I'm just not sure where it stands at the moment.\n\nChannel 0: Okay. Alright. No worries. No pressure. 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posted.","start":42.285,"end":43.324997,"sentiment":"neutral","sentiment_score":0.10872895270586014},{"text":"I'm just not sure where it stands at the moment.","start":43.324997,"end":46.465,"sentiment":"neutral","sentiment_score":-0.12455947548151017}],"sentiment":"neutral","sentiment_score":0.004989898548676417,"channel":1,"num_words":26,"start":38.52,"end":46.465},{"sentences":[{"text":"Okay.","start":47.695,"end":48.095,"sentiment":"neutral","sentiment_score":0.05588657036423683},{"text":"Alright.","start":48.095,"end":48.415,"sentiment":"neutral","sentiment_score":0.11971290409564972},{"text":"No worries.","start":48.415,"end":48.975,"sentiment":"neutral","sentiment_score":0.1830526441335678},{"text":"No pressure.","start":48.975,"end":49.695,"sentiment":"neutral","sentiment_score":0.1848253533244133},{"text":"Just checking in, like, how you guys going.","start":49.695,"end":51.295,"sentiment":"neutral","sentiment_score":0.29878751561045647}],"sentiment":"neutral","sentiment_score":0.2358325424471072,"channel":0,"num_words":14,"start":47.695,"end":51.295},{"sentences":[{"text":"If you need any assistance from our side, you let us know.","start":51.295,"end":54.275,"sentiment":"neutral","sentiment_score":0.22093376020590463}],"sentiment":"neutral","sentiment_score":0.22093376020590463,"channel":0,"num_words":12,"start":51.295,"end":54.275},{"sentences":[{"text":"Perfect.","start":54.50094,"end":55.00094,"sentiment":"positive","sentiment_score":0.5987563133239746},{"text":"Will do.","start":55.140938,"end":55.620937,"sentiment":"positive","sentiment_score":0.5105175375938416},{"text":"Thank you so much, Harry.","start":55.620937,"end":56.82094,"sentiment":"positive","sentiment_score":0.7264116525650024},{"text":"Appreciate","start":56.82094,"end":57.32094,"sentiment":"positive","sentiment_score":0.6199438571929932}],"sentiment":"positive","sentiment_score":0.6524215009477403,"channel":1,"num_words":9,"start":54.50094,"end":57.32094},{"sentences":[{"text":"Alright, sir.","start":57.850937,"end":58.810936,"sentiment":"positive","sentiment_score":0.5469516515731812}],"sentiment":"positive","sentiment_score":0.5469516515731812,"channel":0,"num_words":2,"start":57.850937,"end":58.810936},{"sentences":[{"text":"it.","start":58.740936,"end":59.06094,"sentiment":"positive","sentiment_score":0.3777637779712677}],"sentiment":"positive","sentiment_score":0.3777637779712677,"channel":1,"num_words":1,"start":58.740936,"end":59.06094},{"sentences":[{"text":"Have a","start":58.810936,"end":59.130936,"sentiment":"positive","sentiment_score":0.5130453705787659}],"sentiment":"positive","sentiment_score":0.5130453705787659,"channel":0,"num_words":2,"start":58.810936,"end":59.130936},{"sentences":[{"text":"Thanks.","start":59.06094,"end":59.56094,"sentiment":"positive","sentiment_score":0.5457930564880371}],"sentiment":"positive","sentiment_score":0.5457930564880371,"channel":1,"num_words":1,"start":59.06094,"end":59.56094},{"sentences":[{"text":"good day.","start":59.130936,"end":59.610935,"sentiment":"positive","sentiment_score":0.4797719866037369},{"text":"Bye.","start":59.610935,"end":60.110935,"sentiment":"neutral","sentiment_score":0.24630483984947205}],"sentiment":"positive","sentiment_score":0.40194960435231525,"channel":0,"num_words":3,"start":59.130936,"end":60.110935},{"sentences":[{"text":"Okay.","start":59.86094,"end":60.26094,"sentiment":"neutral","sentiment_score":0.16041287779808044},{"text":"Bye bye.","start":60.26094,"end":61.00094,"sentiment":"neutral","sentiment_score":0.12223920226097107}],"sentiment":"neutral","sentiment_score":0.13496376077334085,"channel":1,"num_words":3,"start":59.86094,"end":61.00094}]},"summary":{"result":"success","short":"The representative from Tech Home, Ross, calls Sophie to discuss moving nine team members to Google Workspace. There is some difficulty with the call quality but they eventually connect. Ross promises to keep Sophie posted if she needs any assistance and thanks her for her time."},"intents":{"segments":[{"text":"We've we've received your email. Gary's just asking me to look at a couple of other things before proceeding. So Craig. when we're ready to proceed, I'll reach I'll reach out to you. I'll keep you posted. I'm just not sure where it stands at the moment.","start_word":72,"end_word":118,"intents":[{"intent":"Resolve issue","confidence_score":0.0077818567}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hello, Sophie? Hi, Sophie. It's Ross with Tech Home. How's it going over there? Sorry? This is Ross with Tech Home. So, actually, actually, we're just getting back to you regarding our discussion of moving your nine team members to Google Workspace. Eventually, we had a meeting last week Oh, from Harry. Harry Harry? Craig. Oh, yes. Sorry. I can't I can't quite hear you properly. Thanks, Harry. Craig Look. We've we've received your email. Gary's just asking me to look at a couple of other things before proceeding. So Craig. when we're ready to proceed, I'll reach I'll reach out to you. I'll keep you posted. I'm just not sure where it stands at the moment. Okay. Alright. No worries. No pressure. Just checking in, like, how you guys going. If you need any assistance from our side, you let us know.","start_word":0,"end_word":144,"sentiment":"neutral","sentiment_score":0.05366033688187599},{"text":"Perfect. Will do. Thank you so much, Harry. Appreciate Alright, sir. it. Have a Thanks. good day.","start_word":145,"end_word":161,"sentiment":"positive","sentiment_score":0.5695655345916748},{"text":"Bye. Okay. Bye bye.","start_word":162,"end_word":165,"sentiment":"neutral","sentiment_score":0.1759031116962433}],"average":{"sentiment":"neutral","sentiment_score":0.12012942693408392}}}}