{"metadata":{"transaction_key":"deprecated","request_id":"01a069b4-9bb7-76a1-aeb4-2ff9cd73d297","sha256":"4e70714b03c954958833c728b1215fe3fb7b7b4e7f411a4a9b11dfc35447b065","created":"2026-09-03T23:57:21.140Z","duration":35.135937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":64,"output_tokens":64},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":64,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've called Michael Browning. I'm unavailable right now. Please leave me a message, and I'll get back to you as soon as I can. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"you've","start":2.72,"end":3.04,"confidence":0.99365234,"punctuated_word":"You've","sentiment":"negative","sentiment_score":-0.3816245496273041},{"word":"called","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.4269951581954956},{"word":"michael","start":3.28,"end":3.6799998,"confidence":0.99609375,"punctuated_word":"Michael","sentiment":"negative","sentiment_score":-0.3819918036460877},{"word":"browning","start":3.6799998,"end":4.0,"confidence":0.9980469,"punctuated_word":"Browning.","sentiment":"negative","sentiment_score":-0.4714404940605163},{"word":"i'm","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6703655123710632},{"word":"unavailable","start":4.16,"end":4.66,"confidence":0.9980469,"punctuated_word":"unavailable","sentiment":"negative","sentiment_score":-0.7415986657142639},{"word":"right","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7521721720695496},{"word":"now","start":4.96,"end":5.2799997,"confidence":1.0,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6696981191635132},{"word":"please","start":5.2799997,"end":5.6,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4975895285606384},{"word":"leave","start":5.6,"end":5.8399997,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4323343336582184},{"word":"me","start":5.8399997,"end":6.0,"confidence":0.99902344,"punctuated_word":"me","sentiment":"negative","sentiment_score":-0.46869540214538574},{"word":"a","start":6.0,"end":6.08,"confidence":0.9970703,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4476074278354645},{"word":"message","start":6.08,"end":6.3199997,"confidence":0.9667969,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.3236522376537323},{"word":"and","start":6.3199997,"end":6.48,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.23920542001724243},{"word":"i'll","start":6.48,"end":6.64,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.2509240508079529},{"word":"get","start":6.64,"end":6.8799996,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.31965190172195435},{"word":"back","start":6.8799996,"end":7.04,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.3158808946609497},{"word":"to","start":7.04,"end":7.2,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.3109186291694641},{"word":"you","start":7.2,"end":7.2799997,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.42880767583847046},{"word":"as","start":7.2799997,"end":7.44,"confidence":0.99316406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.28710609674453735},{"word":"soon","start":7.44,"end":7.6,"confidence":1.0,"punctuated_word":"soon","sentiment":"negative","sentiment_score":-0.37346893548965454},{"word":"as","start":7.6,"end":7.7599998,"confidence":0.99902344,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.3706817030906677},{"word":"i","start":7.7599998,"end":7.8399997,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.3148142397403717},{"word":"can","start":7.8399997,"end":8.34,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.26330065727233887},{"word":"please","start":9.28,"end":9.599999,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.1859551966190338},{"word":"leave","start":9.599999,"end":9.84,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.15754064917564392},{"word":"a","start":9.84,"end":10.0,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2053174674510956},{"word":"detailed","start":10.0,"end":10.4,"confidence":1.0,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.1934194266796112},{"word":"message","start":10.4,"end":10.88,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.18881282210350037},{"word":"after","start":10.88,"end":11.2,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.1327315866947174},{"word":"the","start":11.2,"end":11.28,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1660260260105133},{"word":"tone","start":11.28,"end":11.78,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.11678728461265564},{"word":"when","start":11.84,"end":12.0,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.04459201917052269},{"word":"you","start":12.0,"end":12.16,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04493074119091034},{"word":"have","start":12.16,"end":12.32,"confidence":0.99316406,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.038202229887247086},{"word":"finished","start":12.32,"end":12.719999,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.07060442864894867},{"word":"recording","start":12.719999,"end":13.2,"confidence":0.99853516,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.057456403970718384},{"word":"you","start":13.2,"end":13.36,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04283938929438591},{"word":"may","start":13.36,"end":13.599999,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.05244823545217514},{"word":"hang","start":13.599999,"end":13.84,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.05562124028801918},{"word":"up","start":13.84,"end":14.08,"confidence":0.79907227,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.04702872410416603},{"word":"or","start":14.08,"end":14.32,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.04407091811299324},{"word":"press","start":14.32,"end":14.559999,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.04634255170822144},{"word":"1","start":14.559999,"end":14.799999,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.02275729551911354},{"word":"for","start":14.799999,"end":14.96,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.02308514714241028},{"word":"more","start":14.96,"end":15.2,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.023647140711545944},{"word":"options","start":15.2,"end":15.7,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.025079315528273582}],"paragraphs":{"transcript":"\nYou've called Michael Browning. I'm unavailable right now. Please leave me a message, and I'll get back to you as soon as I can. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"You've called Michael Browning.","start":2.72,"end":4.0,"sentiment":"negative","sentiment_score":-0.4155130013823509},{"text":"I'm unavailable right now.","start":4.0,"end":5.2799997,"sentiment":"negative","sentiment_score":-0.7084586173295975},{"text":"Please leave me a message, and I'll get back to you as soon as I can.","start":5.2799997,"end":8.34,"sentiment":"negative","sentiment_score":-0.3527899459004402},{"text":"Please leave a detailed message after the tone.","start":9.28,"end":11.78,"sentiment":"neutral","sentiment_score":-0.1683238074183464},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":11.84,"end":15.7,"sentiment":"neutral","sentiment_score":-0.04258038538197676}],"sentiment":"neutral","sentiment_score":-0.25799620956023955,"num_words":47,"start":2.72,"end":15.7}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've called Michael Browning. I'm unavailable right now. Please leave me a message, and I'll get back to you as soon as I can. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"You've called Michael Browning.","start":2.72,"end":4.0,"sentiment":"negative","sentiment_score":-0.4155130013823509},{"text":"I'm unavailable right now.","start":4.0,"end":5.2799997,"sentiment":"negative","sentiment_score":-0.7084586173295975},{"text":"Please leave me a message, and I'll get back to you as soon as I can.","start":5.2799997,"end":8.34,"sentiment":"negative","sentiment_score":-0.3527899459004402},{"text":"Please leave a detailed message after the tone.","start":9.28,"end":11.78,"sentiment":"neutral","sentiment_score":-0.1683238074183464},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":11.84,"end":15.7,"sentiment":"neutral","sentiment_score":-0.04258038538197676}],"sentiment":"neutral","sentiment_score":-0.25799620956023955,"channel":1,"num_words":47,"start":2.72,"end":15.7}]},"summary":{"result":"success","short":"You've called Michael Browning. I'm unavailable right now. Please leave me a message, and I'll get back to you as soon as I can. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","start_word":24,"end_word":46,"intents":[{"intent":"Leave message","confidence_score":0.763313}]}]},"sentiments":{"segments":[{"text":"You've called Michael Browning. I'm unavailable right now. Please leave me a message, and I'll get back to you as soon as I can.","start_word":0,"end_word":23,"sentiment":"negative","sentiment_score":-0.4275970458984375},{"text":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","start_word":24,"end_word":46,"sentiment":"neutral","sentiment_score":-0.08768031001091003}],"average":{"sentiment":"neutral","sentiment_score":-0.2788834869861603}}}}