{"metadata":{"transaction_key":"deprecated","request_id":"01a0e593-db9d-7142-8f18-c7a774efbe09","sha256":"7480f2cd6aac2a34c7e8df95fb180cc29d2ddbe041f924bcd726743eb1b782b7","created":"2026-09-28T01:14:28.484Z","duration":5.8319373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Mark Fine. Unfortunately, I can't take your call right now, but please leave your name","confidence":1.0,"words":[{"word":"hi","start":0.16,"end":0.39999998,"confidence":0.8881836,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.13851988315582275},{"word":"you've","start":0.39999998,"end":0.79999995,"confidence":0.9975586,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.1772148609161377},{"word":"reached","start":0.79999995,"end":1.12,"confidence":0.9980469,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.15872609615325928},{"word":"mark","start":1.12,"end":1.4399999,"confidence":0.81933594,"punctuated_word":"Mark","sentiment":"neutral","sentiment_score":0.18134747445583344},{"word":"fine","start":1.4399999,"end":1.9399999,"confidence":0.7265625,"punctuated_word":"Fine.","sentiment":"positive","sentiment_score":0.34062451124191284},{"word":"unfortunately","start":2.24,"end":2.74,"confidence":0.9995117,"punctuated_word":"Unfortunately,","sentiment":"negative","sentiment_score":-0.5580143928527832},{"word":"i","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6505418419837952},{"word":"can't","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.5677621364593506},{"word":"take","start":3.36,"end":3.6,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.6852117776870728},{"word":"your","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7062646150588989},{"word":"call","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.6632550358772278},{"word":"right","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.5761440992355347},{"word":"now","start":4.24,"end":4.56,"confidence":0.91552734,"punctuated_word":"now,","sentiment":"negative","sentiment_score":-0.538865327835083},{"word":"but","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"but","sentiment":"negative","sentiment_score":-0.4024744331836701},{"word":"please","start":4.7999997,"end":5.12,"confidence":0.9980469,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.29196199774742126},{"word":"leave","start":5.12,"end":5.2799997,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.23671285808086395},{"word":"your","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.19679789245128632},{"word":"name","start":5.44,"end":5.8319373,"confidence":0.99902344,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.14143118262290957}],"paragraphs":{"transcript":"\nHi. You've reached Mark Fine. Unfortunately, I can't take your call right now, but please leave your name","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.13851988315582275},{"text":"You've reached Mark Fine.","start":0.39999998,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.2144782356917858},{"text":"Unfortunately, I can't take your call right now, but please leave your name","start":2.24,"end":5.8319373,"sentiment":"negative","sentiment_score":-0.47811058392891514}],"sentiment":"neutral","sentiment_score":-0.28994470917516285,"num_words":18,"start":0.16,"end":5.8319373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Mark Fine. Unfortunately, I can't take your call right now, but please leave your name","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.13851988315582275},{"text":"You've reached Mark Fine.","start":0.39999998,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.2144782356917858},{"text":"Unfortunately, I can't take your call right now, but please leave your name","start":2.24,"end":5.8319373,"sentiment":"negative","sentiment_score":-0.47811058392891514}],"sentiment":"neutral","sentiment_score":-0.28994470917516285,"channel":1,"num_words":18,"start":0.16,"end":5.8319373}]},"summary":{"result":"success","short":"Hi. You've reached Mark Fine. Unfortunately, I can't take your call right now, but please leave your name"},"intents":{"segments":[{"text":"You've reached Mark Fine.","start_word":1,"end_word":4,"intents":[{"intent":"Leave message","confidence_score":0.35921946}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Mark Fine.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.20333412289619449},{"text":"Unfortunately, I can't take your call right now, but please leave your name","start_word":5,"end_word":17,"sentiment":"negative","sentiment_score":-0.5046449303627014}],"average":{"sentiment":"neutral","sentiment_score":-0.25957523859464204}}}}